[2026-06-01 00:11:52] production.DEBUG: Inbound email data {"subject":"Fw: Data Subject Access Request - Mr Thomas Burns","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.38;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.38 ARC-Authentication-Results: i=1; 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DKIM trace symbol [nhs.scot:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69656570126429] X-Symbol: R_SPF_ALLOW(-0.20); 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Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","content-ids":"{\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\":\"attachment1\",\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\":\"attachment2\",\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","from":"TAY accessmrninewells ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkneccbk2a109d36s8px"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjkgp3shmb9bn6amRgys"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpau3bid7meu2f5mvCqLM"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php02q19t8qdun1blBOFYU"}} [2026-06-01 00:11:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 00:11:52, 2026-06-01 00:11:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 00:11:52, 2026-06-01 00:11:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 00:22:52] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Mrs Diane Donald","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"72f1e095-b261-49e8-8204-2eec2dd67917\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"f3787370-abf4-4165-a27e-3367a1cec607\"},\"attachment3\":{\"filename\":\"DSAR-1A6397FC.pdf\",\"name\":\"DSAR-1A6397FC.pdf\",\"type\":\"application/pdf\",\"content-id\":\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"name\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 00:22:52, 2026-06-01 00:22:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 00:22:52, 2026-06-01 00:22:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 00:42:33] production.DEBUG: Inbound email data {"from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-tvzdisip.png\",\"name\":\"Outlook-tvzdisip.png\",\"type\":\"image/png\",\"content-id\":\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\"},\"attachment2\":{\"filename\":\"Outlook-orzvodab.png\",\"name\":\"Outlook-orzvodab.png\",\"type\":\"image/png\",\"content-id\":\"da4fa993-95ac-4fdb-afbf-690def21a2c3\"},\"attachment3\":{\"filename\":\"Outlook-dky4iqsh.png\",\"name\":\"Outlook-dky4iqsh.png\",\"type\":\"image/png\",\"content-id\":\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\"}}","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.95.41(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.41:from] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75312239542438] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61715205931949] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74364495081224] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687FB8902688C6DB95D74CF9A162@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-29T10:23:19.230Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Privileged; 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Data Subject Access Request – Hospital / NHS Trust Records","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\":\"attachment3\",\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\":\"attachment1\",\"da4fa993-95ac-4fdb-afbf-690def21a2c3\":\"attachment2\"}","text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php0fp0bdmvifuu29xmDV3"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgcq47dikdqr40w5Nzjw"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg2m5afuh966m76BSAwK"}} [2026-06-01 00:42:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 00:42:33, 2026-06-01 00:42:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 00:42:33, 2026-06-01 00:42:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 00:55:40] production.DEBUG: Inbound email data {"text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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Fri, 29 May 2026 11:52:20 +0100 Received-SPF: pass (mx1.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.195.79 as permitted sender) client-ip=52.101.195.79; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: <4a44059c46394e1fae2f35d0c0960df8@scotland.police.uk> Resent-Date: Fri, 29 May 2026 11:52:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] Thread-Index: Adzbo+Y9wkPJHnjdSautp2sVW8DuNwSJn2uEAGNhFXA= Thread-Topic: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(1800799024)(36860700016)(6049299003)(7149299003)(82310400026)(376014)(4053099003)(4013099003)(8096899003)(4076899003)(13003099007)(18002099003)(22082099003)(6133799003)(56012099006)(11063799006)(5023799004)(4143699003)(4133799003);DIR:OUT;SFP:1102; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.79:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62977549322602] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.85) [-0.85124131822563] X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75920021322859] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-1.09) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.195.79(-0.84)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] Message-ID: a06afc3f792d4b58aeb15d58ef88818b@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -6.4 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","SPF":"fail","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbnj2mcb3jbqh8HsTJa0"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd1o20bih6r08dDiL6MV"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpb6vmpq8pl77c2rGbnzR"}} [2026-06-01 00:55:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 00:55:40, 2026-06-01 00:55:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 00:55:40, 2026-06-01 00:55:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 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[2026-06-01 01:01:41] production.DEBUG: Inbound email data {"from":"aa.Subject Access Request ","subject":"Re: Data Subject Access Request - Ms Fiona Dinsmore","text":"Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

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, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 01:01:41, 2026-06-01 01:01:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 01:01:41, 2026-06-01 01:01:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 01:22:27] production.DEBUG: Inbound email data {"subject":"Fw: Data Subject Access Request - Mr Gavin Mcclymont","sender_ip":"185.151.28.75","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"c22347eb-b1ab-431f-a62d-21084352e34a\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.21;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.21 ARC-Authentication-Results: i=1; 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From address is listed in Mailspike RWL - possibly legit [52.101.195.21:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75331778135877] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64833990070363] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74371900122647] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: LO0P123MB64144B5E05C8A7BA0C00B064B1162@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.3 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 01:22:27, 2026-06-01 01:22:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 01:22:27, 2026-06-01 01:22:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 01:29:41] production.DEBUG: Inbound email data {"attachments":"6","dkim":"{@nhs.scot : pass}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","sender_ip":"185.151.28.75","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"00c5a7d6-e136-4f68-9292-a99bf55d7b2d\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"b5ce40ac-38d6-42a8-8bf6-84edb5045e36\"},\"attachment3\":{\"filename\":\"DSAR-AF2A3299.pdf\",\"name\":\"DSAR-AF2A3299.pdf\",\"type\":\"application/pdf\",\"content-id\":\"369E4CB3C29341439774F4149DDB20DC@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"73c76bf4-5cc1-40d1-8775-38398f8f9236_loa.pdf\",\"name\":\"73c76bf4-5cc1-40d1-8775-38398f8f9236_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"ECDAA3EE3BF9CD4482E090309AE7674A@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"Toni-Marie Cullen POA.jpg\",\"name\":\"Toni-Marie Cullen POA.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"55D8B6CADF6FDF418359B753D84258B9@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"Toni-Marie Cullen ID.jpg\",\"name\":\"Toni-Marie Cullen ID.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\"}}","subject":"Fw: Data Subject Access Request - Ms Tonie Marie Mcalister","content-ids":"{\"00c5a7d6-e136-4f68-9292-a99bf55d7b2d\":\"attachment1\",\"369E4CB3C29341439774F4149DDB20DC@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"55D8B6CADF6FDF418359B753D84258B9@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"ECDAA3EE3BF9CD4482E090309AE7674A@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"b5ce40ac-38d6-42a8-8bf6-84edb5045e36\":\"attachment2\"}","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 01:29:41, 2026-06-01 01:29:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 01:29:41, 2026-06-01 01:29:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 01:48:15] production.DEBUG: Inbound email data {"from":"TAY carseviewmedicalrecords ","subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","html":"
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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This email is intended for the named recipient only. If you have received it by mistake,
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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-wffexiel.png\",\"name\":\"Outlook-wffexiel.png\",\"type\":\"image/png\",\"content-id\":\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\"},\"attachment2\":{\"filename\":\"Outlook-5jot2oou.png\",\"name\":\"Outlook-5jot2oou.png\",\"type\":\"image/png\",\"content-id\":\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\"}}","content-ids":"{\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\":\"attachment1\",\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\":\"attachment2\"}","dkim":"{@nhs.scot : pass}","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.56;\tiprev=pass (mail-uksouthazon11011056.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.56;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.56 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.56(-0.62)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.56:from] X-Symbol: REDIRECTOR_URL(0.00); 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Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 01:48:15, 2026-06-01 01:48:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 01:48:15, 2026-06-01 01:48:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 02:00:22] production.DEBUG: Inbound email data {"text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.18;\tiprev=pass (mail-uksouthazon11010018.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.18;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.18 ARC-Authentication-Results: i=1; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"6","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","content-ids":"{\"0488d39e-0608-454b-9229-fe8be1777209\":\"attachment1\",\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"d1f245a8-453e-4d53-a1a5-38b752929bf9\":\"attachment2\"}","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaf9kp9iivltl72Hte7G"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfg0kflta8ej3bYQHqzc"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php1i8gl4dr9qdi9Thki2z"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdppg9ovngnne8hPaPFf"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvnai97orf74b1YoIHbg"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfgad1tol2c7k9o6zOfY"}} [2026-06-01 02:00:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 02:00:22, 2026-06-01 02:00:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 02:00:22, 2026-06-01 02:00:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 02:07:05] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","SPF":"softfail","to":"\"'evidence@mmalegal.co.uk'\" ","from":"WDHSCP ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","subject":"Recall: Data Subject Access Request - Mrs Diane Donald","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass 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[westdunbartongovuk.onmicrosoft.com:+, west-dunbarton.gov.uk:+] Message-ID: LO2P265MB1565D20E7D7C08F1C0E23818ED162@LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -7.1 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-TLS: TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 X-Vipre-Scanners: virus_bd;virus_clamav; X-VoiceMessageDuration: 1041 authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=west-dunbarton.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(366016)(376014)(1800799024)(18002099003)(38070700021)(11063799006)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|376014|1800799024|18002099003|38070700021|11063799006|56012099006; x-microsoft-antispam-message-info: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall"} [2026-06-01 02:07:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-06-01 02:07:05, 2026-06-01 02:07:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-06-01 02:07:05, 2026-06-01 02:07:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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[2026-06-01 02:07:31] production.DEBUG: Inbound email data {"html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

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boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail","to":"MMA Legal ","from":"Braehead Medical Practice ","attachments":"0"} [2026-06-01 02:07:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-06-01 02:07:31, 2026-06-01 02:07:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-06-01 02:07:31, 2026-06-01 02:07:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 02:46:22] production.DEBUG: Inbound email data {"from":"H&SW Subject Access Requests\t","subject":"Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
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Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [aberdeenshire.gov.uk:D:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56516519202837] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94827230743648] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [aberdeenshire.gov.uk:+] Message-ID: LO0P265MB29567D151E16E35518F0EE82C1162@LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aberdeenshire.gov.uk; 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Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","cc":"Acknowledge email ","SPF":"softfail"} [2026-06-01 02:46:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-06-01 02:46:22, 2026-06-01 02:46:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-06-01 02:46:22, 2026-06-01 02:46:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 02:51:06] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","content-ids":"{\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\":\"attachment1\",\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"C2F8DE1485F38E41A60CD258EB264B5B@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"c56f91ed-0a55-4341-94f9-2d0ad262f3e8\":\"attachment2\"}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"5","subject":"Fw: Data Subject Access Request - Mr Darren Downie","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"c56f91ed-0a55-4341-94f9-2d0ad262f3e8\"},\"attachment3\":{\"filename\":\"DSAR-84F7D76A.pdf\",\"name\":\"DSAR-84F7D76A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"C2F8DE1485F38E41A60CD258EB264B5B@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID .jpeg\",\"name\":\"ID .jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"name\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\"}}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; 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From address is listed in Mailspike RWL - possibly legit [52.101.95.4:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.7282773777179] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66299461667659] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72355665545027] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO0P123MB6414F535990DA24F6F31A63EB1162@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 02:51:06, 2026-06-01 02:51:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 02:51:06, 2026-06-01 02:51:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 02:55:07] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","to":"MMA Legal ","from":"dg.dpa-office ","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Fri, 29 May 2026 12:52:00 +0000 Received: from LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM ([fe80::94dd:63ab:c2ea:850]) by LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM ([fe80::94dd:63ab:c2ea:850%3]) with mapi id 15.21.0071.014; Fri, 29 May 2026 12:52:00 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.196.66 as permitted sender) client-ip=52.101.196.66; envelope-from=dg.dpa-office@nhs.scot; helo=LO3P265CU004.outbound.protection.outlook.com; References: <1Gkfh7FcTKm_TYw7WmjxYA@geopod-ismtpd-7> Resent-Date: Fri, 29 May 2026 13:52:03 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Helen Martin Thread-Index: AQHc7pHccuEpglyR2kSxy/d94vOmBbYk9q1i Thread-Topic: Data Subject Access Request - Miss Helen Martin To: MMA Legal X-Forwarded-For: dg.dpa-office@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 2a10eb3c-042a-4ed0-6421-08debd811347 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 12:52:00.4763 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: sJeY282r/Jw8f6OGXsNi26+YOvMOBF7wqWN4c6hXHyxOVeOXrNpBBVCBMNY7pTWoi7kmBRe0sOkCi2Z5op5a8RJMRtJfT7Ti4M6UmPx0hyo= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO6P123MB6673 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.66 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.44) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-1.03) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.73) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.79) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.03) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.196.66(-0.78)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.66:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73011418739232] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.79) [-0.79356228316255] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72031169626366] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB5654DAEDB0B1DF5F6A794FC2DF162@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(8096899003)(18002099003)(22082099003)(38070700021)(56012099006)(11063799006)(5023799004)(6133799003);DIR:OUT;SFP:1101; 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The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76"} [2026-06-01 02:55:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 02:55:07, 2026-06-01 02:55:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 02:55:07, 2026-06-01 02:55:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 03:11:54] production.DEBUG: Inbound email data {"from":"TAY accessmrninewells ","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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([fe80::18b5:7058:8b58:b5c7%6]) with mapi id 15.20.9870.023; Fri, 29 May 2026 10:06:18 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.38 as permitted sender) client-ip=52.101.195.38; envelope-from=TAY.accessmrninewells@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: <1ralxXjQRkieuRJzXD8MZg@geopod-ismtpd-0> Resent-Date: Fri, 29 May 2026 11:06:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Fw: Data Subject Access Request - Mr Thomas Burns Thread-Index: AQHc7pGwwkX4CDa+9EK5nO6znUEFy7YjWrLygAFtCBY= Thread-Topic: Data Subject Access Request - Mr Thomas Burns To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: TAY.accessmrninewells@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: e481f8e8-5583-4940-fa80-08debd69ed85 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Burns","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc3bhsncc7qok4qSD7xD"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdg5jego52ekt2SNbKPR"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp5npfjkn8ghsfs7cwcN"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php8v9buorktgjcdT36mOY"}} [2026-06-01 03:11:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 03:11:54, 2026-06-01 03:11:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 03:11:54, 2026-06-01 03:11:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 03:22:55] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","dkim":"{@nhs.scot : pass}","SPF":"fail","subject":"Fw: Data Subject Access Request - Mrs Diane Donald","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"72f1e095-b261-49e8-8204-2eec2dd67917\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"f3787370-abf4-4165-a27e-3367a1cec607\"},\"attachment3\":{\"filename\":\"DSAR-1A6397FC.pdf\",\"name\":\"DSAR-1A6397FC.pdf\",\"type\":\"application/pdf\",\"content-id\":\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"name\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 03:22:55, 2026-06-01 03:22:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 03:22:55, 2026-06-01 03:22:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 03:42:35] production.DEBUG: Inbound email data {"attachments":"3","sender_ip":"185.151.28.75","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" 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Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php4vt09d7i7t1g7dN78tv"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv531a121hh5uc8K1bAe"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgl9f3sec5oj49UxPQUH"}} [2026-06-01 03:42:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 03:42:35, 2026-06-01 03:42:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 03:42:35, 2026-06-01 03:42:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 03:55:42] production.DEBUG: Inbound email data {"content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","attachments":"3","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.79;\tiprev=pass (mail-ukwestazon11020079.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.79;\tspf=pass smtp.mailfrom=Scotland.police.uk;\tdkim=pass header.d=scotland.police.uk header.s=selector2 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020079.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.79;\tspf=pass smtp.mailfrom=Scotland.police.uk;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.79 Content-Type: multipart/related; boundary=\"_006_a06afc3f792d4b58aeb15d58ef88818bscotlandpoliceuk_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=FoQ+FFW0Fz1OvGlsIF0IF/VDHmDAThso8a9xkLqKzew=; 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x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","sender_ip":"185.151.28.76","dkim":"{@scotland.police.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnfbsubudp4qi6IXeY1W"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvldv59ogbbvl052Fla5"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbp4gmvr7bpobdd0KR9S"}} [2026-06-01 03:55:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 03:55:42, 2026-06-01 03:55:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 03:55:42, 2026-06-01 03:55:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 04:01:42] production.DEBUG: Inbound email data {"text":"Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.75","to":"MMA Legal ","subject":"Re: Data Subject Access Request - Ms Fiona Dinsmore","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.90) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.60(-0.67)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.60:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62077041992278] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67832055736038] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73658228454155] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWLP123MB658922399B86976D3966B144C6162@CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.0 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(56012099006)(6133799003)(11063799006)(5023799004)(22082099003)(18002099003)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|56012099006|6133799003|11063799006|5023799004|22082099003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: WH/BdiSfX8tB62psW5PPeUzlyvotC/S93+dlKDVM83hNCzwfQT0JGmgJhvBSSaGddcwZbB/HJzvSPInG3eKWM3emghOJtbD7Hef0lruVfrUn0ES+zCLwGPu3rK6Qdnw9xdmSuc3l/DgBC8/cwpUuCaXy0flVZndvJtuj8Dn5YzaP9/Hq/cO2HV2T+iIIfFmENScsbM6JSYcm5pDkeyTZyQr3AfWH9JSUtu3+IDcBcmBWLZx4REqN/qgkGfGNBrDlz4E9gH/LeTdJmxWPYEVHB+mHafeKBI7C924L6h3/s+UE0sIoYLdd7m4uaZaKRNv2JTdJnasi722ACYtdO+jr6DizcW4j2x/p7BoHnxVOLpyhlstIXV4/3K3NU/kOKfU37ciV4l1QMGFI/xhbwvHmOwDR4wkYmuX2yvl1c33DT63C1zismPKNfgLd4mF5yb5fJkj53xtSAYCG3IR94/NCWL/hCu3sv+ooZPH/bNlD8I7UkbCCJbIDhkDke3TwzCBSVnC4iwZpHVWx9qKR+O+H9SAJBwxN4wiEY+UHSqtaV7wJx1VX5mru9TZ6hwyzMNV15mLMDm/RS2v22+7B0neQnHYGBYTwbo7F48x+0fM09sW8w9S0r6N3Pp+nlP5nVkoMDmga4oD2oDITgyZFz7c5XWR6wOXlaEyTrvJE0+I5iN6ca9glercIE8kj7LBv5RYSShCOIDyP9qtJNI7Kp30b3e5yDur8vxMfZVPfY4YhyZyKIPis2IrwijCGGf0W1zuvorx6ONKWoZWCNqipcQQ8seoEZq50Qr+5mbFxW1f/s3xcVvqk4ZyRVSc4Kl+2jqZ80jvxxSKJkieYQkZX7RZWhJopROoFvWuVyleZEAsVVbw+K9b6EJNkQoaKPBYASEzz4KZIgLQtUYxI4owbDA3kYQ3fxfBsaG8jCzeaCSZnejxQZA9QB8Vq3fIhsZoAHilMHtGT5LUFQJnc6El4tifPLfmtcOtE59ljoY7nkNVk2AjcNpVTv7bocgx4zMCV+9bfBNPM/nkdlhLMBskagwHsvLCMbwNgVm4QzAsGdEdBm+QGa88qglZKIy34Bvv4V/fXPHuMFBOqRlRKHROu9yWb7oj3+bfiYf+dzukI2ZKWK1t4F+L5+CSH62L35SLbSH9Eu7eaPRdAky+65z2R4Nu1NTwSqZVRvxNEUOLX3QV9SinLl1rTJ+NXKxhMv/lT1uL4R+54xFeIw6pbowI/PGTh1A9OKdjxKm2t9OiLDfKnGjMy6r++XCaJDP0zR6HJoyd+vM+QwKfmDvWWQAeMLZn2snCd7pozcmbKjR1j7FYkn5Ikge1r6OPY+SZVEL6GUGspHkYpp4h2WQtBSbIAvAP1ZqPOAVSn+SYDc4zzPpKkbfCqfBCDUdAR7r5UHYZhrxJkTEoyo8l01kpRAiqRQQIqqd5rfdchTvy1JB2EkAuvtkVNhyKqpn7UwtNGNuAcQLMrrnEEwTTMVBo4djbyq7OsJSnAwxl9JJrRfFbYAlYlwWruupMzSSW3FIRpwvyohIuEH45HQxl+2HIVf2jCiHx/QA5rVys6DjwEQ6itzJh+zN4Sd3x7WDBy22VGzGM76FQiOtg7WWEPCBqBAoAt18DL9XVUtPMILPPsCJGQbcBz1M8TYOcj69Bpw4LKPOGU1F85BnuCyl9QCeX5LxvWM1IlFfULoNKfa862W+Dd0mjBg/AlCTbmKSVJpLmVst3UjZpjWMrqVk3KsGJxJEYcWBr4xaYsClPBH2B7HEuX2ANl4cY= x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 1c2ff1b3-75be-4591-d852-08debd6ef18b x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB6589:EE_|CWLP123MB3889:EE_","SPF":"fail","from":"aa.Subject Access Request "} [2026-06-01 04:01:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 04:01:42, 2026-06-01 04:01:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 04:01:42, 2026-06-01 04:01:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 04:22:29] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.21;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.21 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; 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1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"6","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"c22347eb-b1ab-431f-a62d-21084352e34a\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"4d1ddffe-55bf-4f1b-b214-0aaa9b190a6d\"},\"attachment3\":{\"filename\":\"DSAR-967E29A5.pdf\",\"name\":\"DSAR-967E29A5.pdf\",\"type\":\"application/pdf\",\"content-id\":\"9FAC5E3AA2EF9B4888FE558AB7783B9F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"04e6b543-e143-4651-97cc-7130d587f8af_loa.pdf\",\"name\":\"04e6b543-e143-4651-97cc-7130d587f8af_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7D5E2BF86DB81B4D98583370A156B9A1@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"Gavin mcclymont POA .jpg\",\"name\":\"Gavin mcclymont POA .jpg\",\"type\":\"image/jpeg\",\"content-id\":\"E3A5420092F7E747AD5BA40D18483785@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"Gavin mcclymont ID.jpg\",\"name\":\"Gavin mcclymont ID.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"F1F2BED1BE117C4095F3C5D027A9503D@GBRP123.PROD.OUTLOOK.COM\"}}","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phphv2b171169ataqR2F0n"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc2b3fn9tj1f67B5mkiy"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php2ograuoa90jo4IFo9Ro"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpks2ecuuvkhq78zS1T7M"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqts3te2blpv16VcmMoL"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phppffi1qrjkve93ArNlhJ"}} [2026-06-01 04:22:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 04:22:29, 2026-06-01 04:22:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 04:22:29, 2026-06-01 04:22:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 04:29:44] production.DEBUG: Inbound email data {"subject":"Fw: Data Subject Access Request - Ms Tonie Marie Mcalister","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcrm6durhqq4r5BaBWSF"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkn7cgue4on1a5KKxclq"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjhie1i0kf852eJjtNca"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpinvj3dqe5pssdjIi3Jp"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpo2n0fvu7sd2l7drGvax"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi97km84htm6d0FNrcL6"}} [2026-06-01 04:29:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 04:29:44, 2026-06-01 04:29:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 04:29:44, 2026-06-01 04:29:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 04:48:17] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","content-ids":"{\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\":\"attachment1\",\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\":\"attachment2\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"TAY carseviewmedicalrecords ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-wffexiel.png\",\"name\":\"Outlook-wffexiel.png\",\"type\":\"image/png\",\"content-id\":\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\"},\"attachment2\":{\"filename\":\"Outlook-5jot2oou.png\",\"name\":\"Outlook-5jot2oou.png\",\"type\":\"image/png\",\"content-id\":\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\"}}","headers":"ARC-Authentication-Results: i=3; 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multipart/related; boundary=\"_005_CWLP123MB2435E50B359F5E25D6CF230E96162CWLP123MB2435GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=kSPax8hNDgN4PlFLB0A/QHDnI6M7qdm8QctBRiCVG+o=; b=NHWKux7oUgevIbykzetSU4V6FgJXoBKYk2ouK149zjdMgL+7zR8+1zJIEbYmTS7wgQwynexhJpGrTA97RPqBCbEF2QqCL5Q+QPIPziJaAj0vyJiOaIiGDEUL9++Qot8tjKt6EqR8/i9BXLtzUaLQIMaF/qyUTjvTEnDVV0sEVZBgy/hMuyRkMHp7TITpXkHKyujhBsZomaVUhF5Om46Zzum/EGMmhccbTrkDp+kP9qKKFSmbcGdQNiwrbO1KOQbIaEsTu7m1MvRjgbheESYuARrFWwwOHetM0OOnHR7QGbhBWx3qrRJU9gqbN8+f0CcDn7p/anSqahoopC5L5lxt+Q== Date: Fri, 29 May 2026 14:44:51 +0000 From: TAY carseviewmedicalrecords In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id P2mrfov6Q7O0PT4NeY-jbA for ; Fri, 29 May 2026 14:44:57.724 +0000 (UTC) Received: from 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CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM ([fe80::4829:1771:6fdb:f1d%4]) with mapi id 15.21.0071.014; Fri, 29 May 2026 14:44:51 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.95.56 as permitted sender) client-ip=52.101.95.56; envelope-from=TAY.carseviewmedicalrecords@nhs.scot; helo=LO2P265CU024.outbound.protection.outlook.com; References: Resent-Date: Fri, 29 May 2026 15:44:55 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Thread-Index: AQHc0o2zNaTnuBEh2Eue16KnZNKGPrXsRxkmgDitMb+AAFnQ9A== Thread-Topic: Data Subject Access Request - Ms Yvonne Jamieson To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: TAY.carseviewmedicalrecords@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 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[nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.56(-0.62)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.56:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69742550590803] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is 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x-ms-exchange-antispam-messagedata-1: 3PSHToSZmwVGaw== x-ms-exchange-antispam-messagedata-chunkcount: 2 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 99abc90b-21ea-4bd9-a45e-08debd90d717 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB2435:EE_|LO0P123MB5677:EE_","subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","html":"
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php05sj59igt46gdAy4RPI"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php18kj50cs5g4ffSiHEmd"}} [2026-06-01 04:48:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 04:48:17, 2026-06-01 04:48:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 04:48:17, 2026-06-01 04:48:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 05:00:25] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"0488d39e-0608-454b-9229-fe8be1777209\"},\"attachment2\":{\"filename\":\"Outlook-onw1iuz1.png\",\"name\":\"Outlook-onw1iuz1.png\",\"type\":\"image/png\",\"content-id\":\"d1f245a8-453e-4d53-a1a5-38b752929bf9\"},\"attachment3\":{\"filename\":\"DSAR-148CE453.pdf\",\"name\":\"DSAR-148CE453.pdf\",\"type\":\"application/pdf\",\"content-id\":\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-04-13 at 16.53.39.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 16.53.39.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"36840c73-8376-4395-8029-69c1b89df2f1_loa.pdf\",\"name\":\"36840c73-8376-4395-8029-69c1b89df2f1_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\"}}","attachments":"6","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Mr Michael Oreilly","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php5jr2rd96e2cectKQeTU"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpptim8693k0sce3OZqhC"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj1p4vfvrn1np61pQjkl"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpos9dtpb0cm5q9XViuos"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php4mcbkhr0782p9QPykJC"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7mt25jc11pfe1VcevQ0"}} [2026-06-01 05:00:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 05:00:25, 2026-06-01 05:00:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
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, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 05:00:25, 2026-06-01 05:00:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 05:07:07] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","to":"\"'evidence@mmalegal.co.uk'\" ","from":"WDHSCP ","subject":"Recall: Data Subject Access Request - Mrs Diane Donald","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk 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f3f60289-1ebf-4762-b375-035d1eab5143 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 08:46:59.1710 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 73yO7AowVyNwOMgy93+lYqpQ5Ntcx/ztB8FBkvJGiBNrhptviXcm9Y5xAaNDDWrm/4JSGjS3azTuyhf4S8JmpwdPNF9Nok5/frep7YSoF58aeR2mBT6jD7lOPXMcjXtB X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO2P265MB3342 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 192.162.219.22 X-OriginatorOrg: west-dunbarton.gov.uk X-Outbound-IP: 40.93.67.24 X-PolicySMART: 38207407, 20120227 X-Proto: esmtps X-Revdns: mail-uksouthazlp17011024.outbound.protection.outlook.com X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: RCVD_COUNT_FIVE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.84) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.91) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: DKIM_REPUTATION(-1.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.71) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [west-dunbarton.gov.uk, quarantine] X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.84); DKIM verification succeed [westdunbartongovuk.onmicrosoft.com:s=selector1-westdunbartongovuk-onmicrosoft-com, west-dunbarton.gov.uk:s=mailanyone20180522] X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.91) [asn: 16509(-0.35), country: US(-0.01), ip: 192.162.219.22(-0.56)] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [192.162.219.22:from] X-Symbol: DKIM_REPUTATION(-1.00) [-1] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:192.162.216.0/22] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:16509, ipnet:192.162.219.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58977792547073] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71110766357004] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [westdunbartongovuk.onmicrosoft.com:+, west-dunbarton.gov.uk:+] Message-ID: LO2P265MB1565D20E7D7C08F1C0E23818ED162@LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -7.1 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-TLS: TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 X-Vipre-Scanners: virus_bd;virus_clamav; X-VoiceMessageDuration: 1041 authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=west-dunbarton.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(366016)(376014)(1800799024)(18002099003)(38070700021)(11063799006)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|376014|1800799024|18002099003|38070700021|11063799006|56012099006; x-microsoft-antispam-message-info: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"softfail"} [2026-06-01 05:07:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-06-01 05:07:07, 2026-06-01 05:07:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-06-01 05:07:07, 2026-06-01 05:07:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 05:07:32] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=rIAK9pTvLDtshtsT4kzmFPP3DN2TnvxEDCkB2zSvvMv6u7mG/B4BgnFlyJw8QqSsBO2+maZpCs\t VfH8kw8ugoVu/Wwq6vqRxmbn24iInDOzMeRLx4EyZ4843rpdrbL4ArLCfHHLHkAKvajTLh3bHL\t vOfoY/BsqV8pU61lV4sBNnO0MH0dY2RNSDgXWnBDsXZjdsVOEsp/kwGncchVrs5NWgbEw6wAfu\t NUEflu1KxUVQSW5g58wvKYxJzftnF6B03ufkPJmpzTV9oQfO2Byteih+hgeWHlzrVgFlq8AXtQ\t fCCWbtbqGITjPB3Kw6w5Zpb/cVc0+bTnmmH9I5oJY5M7Eg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"Braehead Medical Practice ","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","attachments":"0"} [2026-06-01 05:07:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-06-01 05:07:32, 2026-06-01 05:07:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-06-01 05:07:32, 2026-06-01 05:07:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 05:46:23] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=aberdeenshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.104;\tiprev=pass (mail-uksouthazon11022104.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.104;\tspf=pass smtp.mailfrom=aberdeenshire.gov.uk;\tdkim=pass header.d=aberdeenshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.104 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=aberdeenshire.gov.uk; dmarc=pass action=none header.from=aberdeenshire.gov.uk; 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Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [aberdeenshire.gov.uk:D:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56516519202837] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94827230743648] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [aberdeenshire.gov.uk:+] Message-ID: LO0P265MB29567D151E16E35518F0EE82C1162@LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aberdeenshire.gov.uk; 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Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","attachments":"0"} [2026-06-01 05:46:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-06-01 05:46:23, 2026-06-01 05:46:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-06-01 05:46:23, 2026-06-01 05:46:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, 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Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 05:51:08] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"c56f91ed-0a55-4341-94f9-2d0ad262f3e8\"},\"attachment3\":{\"filename\":\"DSAR-84F7D76A.pdf\",\"name\":\"DSAR-84F7D76A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"C2F8DE1485F38E41A60CD258EB264B5B@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID .jpeg\",\"name\":\"ID .jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"name\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\"}}","attachments":"5","to":"\"evidence@mmalegal.co.uk\" ","SPF":"fail","subject":"Fw: Data Subject Access Request - Mr Darren Downie","content-ids":"{\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\":\"attachment1\",\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"C2F8DE1485F38E41A60CD258EB264B5B@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"c56f91ed-0a55-4341-94f9-2d0ad262f3e8\":\"attachment2\"}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.4;\tiprev=pass (mail-uksouthazon11011004.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.4;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.4 ARC-Authentication-Results: i=1; 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 05:51:08, 2026-06-01 05:51:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
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, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 05:51:08, 2026-06-01 05:51:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 05:55:10] production.DEBUG: Inbound email data {"text":"Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.66;\tiprev=pass (mail-uksouthazon11010066.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.66;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.66 ARC-Authentication-Results: i=1; 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boundary=\"_000_LO2P123MB5654DAEDB0B1DF5F6A794FC2DF162LO2P123MB5654GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=bUzdqjwk0UedKAOdOfR5HHGf5kTv8Xx9K5O+DukdiZQ=; b=crZEORlwWHKjQEMuBvA763gP6WxzeHtDT4ZfinRo+JHUDxPxuownfo1jpoKTOWHot5mfyIVT3Plna+zo9wUwXuBx8A0cv8GdZDBDwVYx9R0uzpn+3RGrwI3REhYeevt0nIMMQ/edoG0GvT4kAZEdV/90zq9QEK6FJXOS/fE2ZX4Gof+YVjncWBOTQj04I4kJzzAqE31AVStXzQtLLFnUi4RvuaYRrvGaDqbHxHmm4qtNj+F0q70iR9Rmk4/LgoK+h1gZB+8x5CQ5gQod+Ducho6XssBxSUpTH14dVJJDy9bNWBKAG2QkoFZOS1Z10rrGb7UpsThUMnx8ZCOjmlk/ow== Date: Fri, 29 May 2026 12:52:00 +0000 From: dg.dpa-office In-Reply-To: <1Gkfh7FcTKm_TYw7WmjxYA@geopod-ismtpd-7> MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id nAM-SCN4Qya0n7tIZnmrMg for ; Fri, 29 May 2026 12:52:05.002 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSwh1-00000001ZUz-3NE1\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 13:52:04 +0100 Received: from mail-uksouthazon11010066.outbound.protection.outlook.com ([52.101.196.66] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSwh1-00000002WOD-0Ge0\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 13:52:03 +0100 Received: from LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:224::6) by LO6P123MB6673.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2d8::14) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; Fri, 29 May 2026 12:52:00 +0000 Received: from LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM ([fe80::94dd:63ab:c2ea:850]) by LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM ([fe80::94dd:63ab:c2ea:850%3]) with mapi id 15.21.0071.014; Fri, 29 May 2026 12:52:00 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.196.66 as permitted sender) client-ip=52.101.196.66; envelope-from=dg.dpa-office@nhs.scot; helo=LO3P265CU004.outbound.protection.outlook.com; References: <1Gkfh7FcTKm_TYw7WmjxYA@geopod-ismtpd-7> Resent-Date: Fri, 29 May 2026 13:52:03 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Helen Martin Thread-Index: AQHc7pHccuEpglyR2kSxy/d94vOmBbYk9q1i Thread-Topic: Data Subject Access Request - Miss Helen Martin To: MMA Legal X-Forwarded-For: dg.dpa-office@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 2a10eb3c-042a-4ed0-6421-08debd811347 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 12:52:00.4763 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: sJeY282r/Jw8f6OGXsNi26+YOvMOBF7wqWN4c6hXHyxOVeOXrNpBBVCBMNY7pTWoi7kmBRe0sOkCi2Z5op5a8RJMRtJfT7Ti4M6UmPx0hyo= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO6P123MB6673 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.66 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.44) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-1.03) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.73) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.79) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.03) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.196.66(-0.78)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.66:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73011418739232] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.79) [-0.79356228316255] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72031169626366] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB5654DAEDB0B1DF5F6A794FC2DF162@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(8096899003)(18002099003)(22082099003)(38070700021)(56012099006)(11063799006)(5023799004)(6133799003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|69100299015|366016|8096899003|18002099003|22082099003|38070700021|56012099006|11063799006|5023799004|6133799003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2a10eb3c-042a-4ed0-6421-08debd811347 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB5654:EE_|LO6P123MB6673:EE_","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"MMA Legal ","subject":"Re: Data Subject Access Request - Miss Helen Martin","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","from":"dg.dpa-office "} [2026-06-01 05:55:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 05:55:10, 2026-06-01 05:55:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 05:55:10, 2026-06-01 05:55:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 06:11:56] production.DEBUG: Inbound email data {"content-ids":"{\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\":\"attachment1\",\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\":\"attachment2\",\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\"}","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Mr Thomas Burns","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 06:11:56, 2026-06-01 06:11:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 06:11:56, 2026-06-01 06:11:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 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Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 06:22:57] production.DEBUG: Inbound email data {"SPF":"fail","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.11;\tiprev=pass (mail-ukwestazon11010011.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.11;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.11 ARC-Authentication-Results: i=1; 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"6","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"72f1e095-b261-49e8-8204-2eec2dd67917\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"f3787370-abf4-4165-a27e-3367a1cec607\"},\"attachment3\":{\"filename\":\"DSAR-1A6397FC.pdf\",\"name\":\"DSAR-1A6397FC.pdf\",\"type\":\"application/pdf\",\"content-id\":\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"name\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\"}}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Mrs Diane Donald","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf616qb8gjpdd4swX0nI"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuiiso3kb1eg51bLpwcr"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvdd33tqu0gdu2rOQtoI"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn0tlubl116670kj0nPn"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php37bn39984eondC4Gez9"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpoo2vj1tunu2p1Ii6FXa"}} [2026-06-01 06:22:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 06:22:57, 2026-06-01 06:22:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 06:22:57, 2026-06-01 06:22:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 06:42:36] production.DEBUG: Inbound email data {"content-ids":"{\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\":\"attachment3\",\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\":\"attachment1\",\"da4fa993-95ac-4fdb-afbf-690def21a2c3\":\"attachment2\"}","attachments":"3","dkim":"{@nhs.scot : pass}","SPF":"fail","subject":"Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-tvzdisip.png\",\"name\":\"Outlook-tvzdisip.png\",\"type\":\"image/png\",\"content-id\":\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\"},\"attachment2\":{\"filename\":\"Outlook-orzvodab.png\",\"name\":\"Outlook-orzvodab.png\",\"type\":\"image/png\",\"content-id\":\"da4fa993-95ac-4fdb-afbf-690def21a2c3\"},\"attachment3\":{\"filename\":\"Outlook-dky4iqsh.png\",\"name\":\"Outlook-dky4iqsh.png\",\"type\":\"image/png\",\"content-id\":\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\"}}","sender_ip":"185.151.28.75","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.41;\tiprev=pass (mail-uksouthazon11011041.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.41;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.41 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.95.41(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.41:from] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75312239542438] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61715205931949] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74364495081224] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687FB8902688C6DB95D74CF9A162@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-29T10:23:19.230Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Privileged; 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Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 06:42:36, 2026-06-01 06:42:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 06:42:36, 2026-06-01 06:42:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 06:55:43] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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boundary=\"_006_a06afc3f792d4b58aeb15d58ef88818bscotlandpoliceuk_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=FoQ+FFW0Fz1OvGlsIF0IF/VDHmDAThso8a9xkLqKzew=; b=FFY6173C+dHsXTnnI+4KYoFzJ7hglpSeryeM/WpZyidQq6iJt105SlbLdfegdp7L4Sr0UAcTxUMTu0Nl6ib4nP5WWHbfz/7YP4vuOggac3fcw/NVK4Z1nm+USB4v8IE+Vvpe/tYybafZc8tpsitf0m10SCk/wUFYIXeh4eBNu1H3hrQN/mIToIjoPQRHHGzj9I+A7IMMPstwlHe4XuAoVZUrmw8K5Zsp9aX85ZkwXiCjnA+x6tCYbmFfBaJ3IFwMPf9cmx/rZUAOBfOuFv8k639SIbKpgnUXoyRI7qA6czbDll7yABxWbuDG63OLCe7PdeFlzJI093GEXbBZMvISJg== Date: Fri, 29 May 2026 10:52:20 +0000 From: Data Protection Subject Access\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id VrfHUBtbSOiRag1699mmTA for ; Fri, 29 May 2026 10:52:26.911 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSupF-00000000Sbq-3DyT\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:52:26 +0100 Received: from mail-ukwestazon11020079.outbound.protection.outlook.com ([52.101.195.79] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSupF-0000000BlI6-16Dx\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:52:25 +0100 Received: from LO4P265CA0255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:37c::20) by LO2P123MB6007.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:258::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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Fri, 29 May 2026 11:52:20 +0100 Received-SPF: pass (mx1.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.195.79 as permitted sender) client-ip=52.101.195.79; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: <4a44059c46394e1fae2f35d0c0960df8@scotland.police.uk> Resent-Date: Fri, 29 May 2026 11:52:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] Thread-Index: Adzbo+Y9wkPJHnjdSautp2sVW8DuNwSJn2uEAGNhFXA= Thread-Topic: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(1800799024)(36860700016)(6049299003)(7149299003)(82310400026)(376014)(4053099003)(4013099003)(8096899003)(4076899003)(13003099007)(18002099003)(22082099003)(6133799003)(56012099006)(11063799006)(5023799004)(4143699003)(4133799003);DIR:OUT;SFP:1102; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.79:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62977549322602] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.85) [-0.85124131822563] X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75920021322859] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-1.09) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.195.79(-0.84)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] Message-ID: a06afc3f792d4b58aeb15d58ef88818b@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -6.4 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","from":"Data Protection Subject Access\t","sender_ip":"185.151.28.76","SPF":"fail","attachments":"3","to":"\"evidence@mmalegal.co.uk\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php81c45m9n530t236ZNZx"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php56bgi0uc6r6068VUlyL"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0t46deqtn67b5PrRi8Z"}} [2026-06-01 06:55:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 06:55:43, 2026-06-01 06:55:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 06:55:43, 2026-06-01 06:55:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): 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[2026-06-01 07:01:44] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"aa.Subject Access Request ","text":"Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.60;\tiprev=pass (mail-uksouthazon11012060.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.60;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.60 ARC-Authentication-Results: i=1; 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boundary=\"_000_CWLP123MB658922399B86976D3966B144C6162CWLP123MB6589GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=S/ab9XJdwS+H5LPW5C+fV+mHa7yZRYaQy34beh7ppYg=; b=lhD4akSrU0TxDCqGh4BisVR3POURVG2iz5spKCojR1SvT8P8+1JcPjTF/v14oJ75tfPDfHtkvlZXx8FBujF4MSzTGzdRs0GBEA9JMC9Ow5s6gkPjY+2YK0s7WbHYhac4F7+2E4Hvw0iRMdrshUDjLHT1pxro4x5nbZDld50MQYU= Date: Fri, 29 May 2026 10:42:12 +0000 From: aa.Subject Access Request In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 8LrpoZ8IQU-uTaulpFI3vw for ; Fri, 29 May 2026 10:42:17.838 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSufQ-0000000GUKH-0tZh\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:42:16 +0100 Received: from mail-uksouthazon11012060.outbound.protection.outlook.com ([52.101.96.60] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSufP-0000000AvdM-3H0F\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:42:16 +0100 Received: from CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:185::10) by CWLP123MB3889.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:a6::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.90) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.60(-0.67)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.60:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62077041992278] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67832055736038] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73658228454155] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWLP123MB658922399B86976D3966B144C6162@CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.0 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(56012099006)(6133799003)(11063799006)(5023799004)(22082099003)(18002099003)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|56012099006|6133799003|11063799006|5023799004|22082099003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 1c2ff1b3-75be-4591-d852-08debd6ef18b x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB6589:EE_|CWLP123MB3889:EE_","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.75","SPF":"fail","subject":"Re: Data Subject Access Request - Ms Fiona Dinsmore","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-06-01 07:01:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 07:01:44, 2026-06-01 07:01:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
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, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 07:01:44, 2026-06-01 07:01:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 07:22:31] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"6","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"4d1ddffe-55bf-4f1b-b214-0aaa9b190a6d\":\"attachment2\",\"7D5E2BF86DB81B4D98583370A156B9A1@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"9FAC5E3AA2EF9B4888FE558AB7783B9F@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E3A5420092F7E747AD5BA40D18483785@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"F1F2BED1BE117C4095F3C5D027A9503D@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"c22347eb-b1ab-431f-a62d-21084352e34a\":\"attachment1\"}","headers":"ARC-Authentication-Results: i=3; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 07:22:31, 2026-06-01 07:22:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 07:22:31, 2026-06-01 07:22:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 07:29:47] production.DEBUG: Inbound email data {"html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ID.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\"}}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"00c5a7d6-e136-4f68-9292-a99bf55d7b2d\":\"attachment1\",\"369E4CB3C29341439774F4149DDB20DC@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"55D8B6CADF6FDF418359B753D84258B9@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"ECDAA3EE3BF9CD4482E090309AE7674A@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"b5ce40ac-38d6-42a8-8bf6-84edb5045e36\":\"attachment2\"}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"6","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgfnm9tif6upb86laV8J"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php4i3l87a60ubl3r1u3ys"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phph74mstv4kbq20dyBUb4"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php4dbne23ijhrh4uyeTtq"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqckl9l5pp62o2b5uWPj"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php7ev4ppvv0f9rdOrHkah"}} [2026-06-01 07:29:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 07:29:47, 2026-06-01 07:29:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 07:29:47, 2026-06-01 07:29:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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MSIP_Label_3c381991-eab8-4fff-8f2f-4f88109aa1cd_ActionId=4a16ea2c-49b4-49fc-a031-8971b158883a;MSIP_Label_3c381991-eab8-4fff-8f2f-4f88109aa1cd_ContentBits=0;MSIP_Label_3c381991-eab8-4fff-8f2f-4f88109aa1cd_Enabled=true;MSIP_Label_3c381991-eab8-4fff-8f2f-4f88109aa1cd_Method=Standard;MSIP_Label_3c381991-eab8-4fff-8f2f-4f88109aa1cd_Name=Official;MSIP_Label_3c381991-eab8-4fff-8f2f-4f88109aa1cd_SetDate=2026-05-24T18:26:09Z;MSIP_Label_3c381991-eab8-4fff-8f2f-4f88109aa1cd_SiteId=a98f953b-d618-4b43-8a65-0382681bd283;MSIP_Label_3c381991-eab8-4fff-8f2f-4f88109aa1cd_Tag=10, 3, 0, 1; x-$rbp-opinion: a371557cf9704a9e88e4a01af072b0f0 x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/24.8.1833.0\"; switchID=\"ashwoodla@northlan.gov.uk\"; tags=\"TPRISKLOW;TPTLS;TPEXTERNAL;TPUNCHANGED;TPADVICESERVICE;TPHASH.SUBJECT;TPHASH.SALUTATION;\"; x-egress-defend-domain: northlan.gov.uk x-ms-traffictypediagnostic: CWLP123MB5474:EE_|CWLP123MB7149:EE_|CW2PEPF000056BA:EE_|CWLP123MB3556:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ashwoodla@northlan.gov.uk\"}","sender_ip":"185.151.28.76","html":"

Hi

 

Following on from your email sent to Claire Caulfield on 29/05/2026

 

 Please see hyve link below to access the paperwork for SAR you had requested.

 

https://hyve.northlanarkshire.gov.uk/   


Login Details
Username: kp-panelmember

 

In compliance with GDPR, please confirm you are the recipient of this email and, and I will issue password to allow you to access the documents.  

 

The information will remain on the hyve link for the next 2 working days and then will be removed on 02/06/2026

 

 

Kind Regards

 

Laura

 

Laura Ashwood

Resource Supervisor, Children’s Carers Centre

 

Children's Carers Centre

7 Mitchell Street

Airdrie

ML6 0EB

 

T: 01236 856326

M: 077906 07443

E: ashwoodla@northlan.gov.uk

 

\"stakeholder

 

 

 

From: Laura Ashwood
Sent: 24 May 2026 19:28
To: 'evidence@mmalegal.co.uk' <evidence@mmalegal.co.uk>
Subject: SAR Response - Ferguson
Importance: High

 

Hi

 

 Please see hyve link below to access the paperwork for SAR you had requested.

 

https://hyve.northlanarkshire.gov.uk/   


Login Details
Username: kp-panelmember

 

In compliance with GDPR, please confirm you are the recipient of this email and contact number, and I will call with the password to allow you to access the documents.  

 

The information will remain on the hyve link for the next 2 working days and then will be removed on 26/05/2026   

 

Kind Regards

 

Laura

 

Laura Ashwood

Resource Supervisor, Children’s Carers Centre

 

Children's Carers Centre

7 Mitchell Street

Airdrie

ML6 0EB

 

E: ashwoodla@northlan.gov.uk

 

\"stakeholder

 

 

 

 


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We check all email in our systems to make sure it’s in line with our policies. We may have to release this email – along with responses to it – under freedom of information legislation.

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","attachments":"2","subject":"RE: SAR Response - Client Ref 100005","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1A2.215F6C50\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1A2.215F6C50\"}}","text":"Hi Following on from your email sent to Claire Caulfield on 29/05/2026 Please see hyve link below to access the paperwork for SAR you had requested. https://hyve.northlanarkshire.gov.uk/ Login Details Username: kp-panelmember In compliance with GDPR, please confirm you are the recipient of this email and, and I will issue password to allow you to access the documents. The information will remain on the hyve link for the next 2 working days and then will be removed on 02/06/2026 Kind Regards Laura Laura Ashwood Resource Supervisor, Children's Carers Centre Children's Carers Centre 7 Mitchell Street Airdrie ML6 0EB T: 01236 856326 M: 077906 07443 E: ashwoodla@northlan.gov.uk [cid:image001.png@01DCF1A2.215F6C50][stakeholder logo plus text 002] From: Laura Ashwood Sent: 24 May 2026 19:28 To: 'evidence@mmalegal.co.uk' Subject: SAR Response - Ferguson Importance: High Hi Please see hyve link below to access the paperwork for SAR you had requested. https://hyve.northlanarkshire.gov.uk/ Login Details Username: kp-panelmember In compliance with GDPR, please confirm you are the recipient of this email and contact number, and I will call with the password to allow you to access the documents. The information will remain on the hyve link for the next 2 working days and then will be removed on 26/05/2026 Kind Regards Laura Laura Ashwood Resource Supervisor, Children's Carers Centre Children's Carers Centre 7 Mitchell Street Airdrie ML6 0EB E: ashwoodla@northlan.gov.uk [cid:image001.png@01DCF1A2.215F6C50][stakeholder logo plus text 002] ********************************************************************* The disclaimer below is for this email and any files attached to it. When we refer to 'this email', it includes attachments. If you've received this email by mistake, please: - tell the sender straight away; and - delete it along with any other copies in your systems. Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way. The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way. We check all email in our systems to make sure it's in line with our policies. We may have to release this email - along with responses to it - under freedom of information legislation. We've checked this email for viruses. We recommend you do too. We're NOT responsible for any damage or loss caused by receiving email from us. Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer. *********************************************************************","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppokdrq276r4tckfiKPg"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfk662lgoe4nb2X9LD0I"}} [2026-06-01 07:43:49] production.DEBUG: Inbound email data {"from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCF1A2.AAF214E0\":\"attachment1\",\"image002.png@01DCF1A2.AAF214E0\":\"attachment2\"}","html":"

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Mon, 1 Jun 2026 08:43:37 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.100.94 as permitted sender) client-ip=52.101.100.94; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU009.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: <8clifnEET0C-a1ZYFizG5A@geopod-ismtpd-0> Resent-Date: Mon, 01 Jun 2026 08:43:45 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] Thread-Index: Adzbybz6vzSxPItjRiG1U7lZ1u7JlQTlZ6EZAI6ejZA= Thread-Topic: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(82310400026)(376014)(1800799024)(69100299015)(7149299003)(6049299003)(36860700016)(13003099007)(4053099003)(4013099003)(4076899003)(8096899003)(4143699003)(6133799003)(5023799004)(56012099006)(11063799006)(18002099003)(22082099003);DIR:OUT;SFP:1102; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.94:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62578316582116] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66710663119356] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.63) [-0.63464133617904] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.100.94(-0.65)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~] Message-ID: eb826c329cdd4bfa9d1f6882c5b56887@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -5.9 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.2.14.11]","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1A2.AAF214E0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1A2.AAF214E0\"},\"attachment3\":{\"filename\":\"SAR-26-04050 - Response.pdf\",\"name\":\"SAR-26-04050 - Response.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"SAR-26-04050 - CHS.pdf\",\"name\":\"SAR-26-04050 - CHS.pdf\",\"type\":\"application/pdf\"}}","text":"OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptaucabke5bisc4V19mY"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phptjme6hlfehmmdscivhx"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php15r04vh4bdv72xEtE97"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php6j09jtl8ptmeeZHBIrD"}} [2026-06-01 07:43:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 07:43:49, 2026-06-01 07:43:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 07:43:49, 2026-06-01 07:43:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.32 Content-Type: multipart/mixed; boundary=\"_009_LNXP123MB2331A1D64751F1DF7845C42DE1152LNXP123MB2331GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=8TkfLiDLHM5ImyntIu4ATq7lEYbaHyWV3eZu0ZIBckY=; b=UlsK/yLL4hmFc9jDayHnhs9Dl7ianI7wp03khCf4qPzDVrfWRX4Mn4JlCUVrXwt6c6Zk7ybIzWumLw/UnCWWPO2XRG7Pu9gCzvipZmZNw29jNoifw7l9DG1NQqO9iAJFEjzy3CupcsSo0+3QD9YBDfGbICD7bo3OKkF4XcqHyJg= Date: Mon, 1 Jun 2026 07:46:12 +0000 From: \"Tracey Malone (AA Maybole Medical Practice)\"\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id HuuebTAqSN-zslSk7aaRNA for ; Mon, 01 Jun 2026 07:46:33.826 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 80f39dea-c3fa-498e-089d-08debfb1da04 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB2331:EE_|LNXP123MB3594:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","from":"\"Tracey Malone (AA Maybole Medical Practice)\"\t","text":"Good Morning Please find attached: Please contact me at the Practice to obtain the password: Kind regards Tracey Tracey Malone Practice Manager Maybole Medical Practice 6 High Street MAYBOLE KA19 7BY Telephone: 01655 882708 Direct Dial: 01655 882813 www.maybolemedicalpractice.scot.nhs.uk From: evidence@mmalegal.co.uk [mailto:evidence@mmalegal.co.uk] Sent: 29 May 2026 09:23 To: Tracey Malone (AA Maybole Medical Practice) Subject: Re: Ref: 100032 Good Morning, You can use this email address 'evidence@mmalegal.co.uk' to send these files to Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image003.jpg@01DCF1A2.B5255170][cid:image004.jpg@01DCF1A2.B5255170] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Tracey Malone (AA Maybole Medical Practice) > Sent: 29 May 2026 9:19 AM To: 'evidence@mmalegal.co.uk' > Subject: RE: Ref: 100032 Good Morning We would require to email the documents over please. Unless you propose to pay for the postage? Kind regards Tracey Tracey Malone Practice Manager Maybole Medical Practice 6 High Street MAYBOLE KA19 7BY Telephone: 01655 882708 Direct Dial: 01655 882813 www.maybolemedicalpractice.scot.nhs.uk From: evidence@mmalegal.co.uk [mailto:evidence@mmalegal.co.uk] Sent: 28 May 2026 12:13 To: Tracey Malone (AA Maybole Medical Practice) > Subject: Re: Ref: 100032 Good Afternoon, Thank you for your email, the following address is the one we would require these posted out to: MMA Legal LTD 23 Goodlass Road Building B Speke Liverpool L24 9HJ We look forward to your documents. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.jpg@01DCEF4C.4F4C84C0][cid:image002.jpg@01DCEF4C.4F4C84C0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Tracey Malone (AA Maybole Medical Practice) > Sent: 13 May 2026 9:18 AM To: 'evidence@mmalegal.co.uk' > Subject: Ref: 100032 Good Morning Thank you for your letter dated 29th April 2026. I am now in a position to send over Medical records, please confirm that this is ok to send to this address? Kind regards Tracey Tracey Malone Practice Manager Maybole Medical Practice 6 High Street MAYBOLE KA19 7BY Telephone: 01655 882708 Direct Dial: 01655 882813 www.maybolemedicalpractice.scot.nhs.uk -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment-info":"{\"attachment1\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCEF4C.4F4C84C0\"},\"attachment2\":{\"filename\":\"image002.jpg\",\"name\":\"image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image002.jpg@01DCEF4C.4F4C84C0\"},\"attachment3\":{\"filename\":\"image003.jpg\",\"name\":\"image003.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image003.jpg@01DCF1A2.B5255170\"},\"attachment4\":{\"filename\":\"image004.jpg\",\"name\":\"image004.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image004.jpg@01DCF1A2.B5255170\"},\"attachment5\":{\"filename\":\"SAR-L-Johnstone-08-May-2026-13-52-20.pdf\",\"name\":\"SAR-L-Johnstone-08-May-2026-13-52-20.pdf\",\"type\":\"application/pdf\"}}","sender_ip":"185.151.28.76","to":"\"'evidence@mmalegal.co.uk'\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Tracey.Malone@aapct.scot.nhs.uk\"}","SPF":"fail","content-ids":"{\"image001.jpg@01DCEF4C.4F4C84C0\":\"attachment1\",\"image002.jpg@01DCEF4C.4F4C84C0\":\"attachment2\",\"image003.jpg@01DCF1A2.B5255170\":\"attachment3\",\"image004.jpg@01DCF1A2.B5255170\":\"attachment4\"}","html":"

Good Morning

 

Please find attached:

 

Please contact me at the Practice to obtain the password:

 

Kind regards

 

Tracey

 

Tracey Malone

Practice Manager

Maybole Medical Practice

6 High Street

MAYBOLE

KA19 7BY

 

Telephone: 01655 882708

Direct Dial: 01655 882813

 

www.maybolemedicalpractice.scot.nhs.uk

 

From: evidence@mmalegal.co.uk [mailto:evidence@mmalegal.co.uk]
Sent: 29 May 2026 09:23
To: Tracey Malone (AA Maybole Medical Practice) <Tracey.Malone@aapct.scot.nhs.uk>
Subject: Re: Ref: 100032

 

Good Morning,

 

You can use this email address 'evidence@mmalegal.co.uk' to send these files to

 

Kind regards,

Leah

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Tracey Malone (AA Maybole Medical Practice) <Tracey.Malone@aapct.scot.nhs.uk>
Sent: 29 May 2026 9:19 AM
To: 'evidence@mmalegal.co.uk' <evidence@mmalegal.co.uk>
Subject: RE: Ref: 100032

 

Good Morning

 

We would require to email the documents over please.

 

Unless you propose to pay for the postage?

 

Kind regards

 

Tracey

 

Tracey Malone

Practice Manager

Maybole Medical Practice

6 High Street

MAYBOLE

KA19 7BY

 

Telephone: 01655 882708

Direct Dial: 01655 882813

 

www.maybolemedicalpractice.scot.nhs.uk

 

From: evidence@mmalegal.co.uk [mailto:evidence@mmalegal.co.uk]
Sent: 28 May 2026 12:13
To: Tracey Malone (AA Maybole Medical Practice) <Tracey.Malone@aapct.scot.nhs.uk>
Subject: Re: Ref: 100032

 

Good Afternoon,

 

Thank you for your email, the following address is the one we would require these posted out to:

 

MMA Legal LTD

23 Goodlass Road

Building B

Speke

Liverpool

L24 9HJ

 

We look forward to your documents.

 

Kind Regards,

Leah

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Tracey Malone (AA Maybole Medical Practice) <Tracey.Malone@aapct.scot.nhs.uk>
Sent: 13 May 2026 9:18 AM
To: 'evidence@mmalegal.co.uk' <evidence@mmalegal.co.uk>
Subject: Ref: 100032

 

Good Morning

 

Thank you for your letter dated 29th April 2026.

 

I am now in a position to send over Medical records, please confirm that this is ok to send to this address?

 

Kind regards

 

Tracey

 

Tracey Malone

Practice Manager

Maybole Medical Practice

6 High Street

MAYBOLE

KA19 7BY

 

Telephone: 01655 882708

Direct Dial: 01655 882813

 

www.maybolemedicalpractice.scot.nhs.uk

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","from":"TAY carseviewmedicalrecords ","subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","content-ids":"{\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\":\"attachment1\",\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\":\"attachment2\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbm36uhrg3fvqdx5yFHa"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkd43nakctrupaj7nVGh"}} [2026-06-01 07:48:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 07:48:19, 2026-06-01 07:48:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 07:48:19, 2026-06-01 07:48:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 07:48:51] production.DEBUG: Inbound email data {"from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCF1A2.AAF214E0\":\"attachment1\",\"image002.png@01DCF1A2.AAF214E0\":\"attachment2\"}","text":"OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.94:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62578316582116] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66710663119356] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.63) [-0.63464133617904] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.100.94(-0.65)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~] Message-ID: eb826c329cdd4bfa9d1f6882c5b56887@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -5.9 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.2.14.11]","subject":"RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","html":"

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1A2.AAF214E0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1A2.AAF214E0\"},\"attachment3\":{\"filename\":\"SAR-26-04050 - Response.pdf\",\"name\":\"SAR-26-04050 - Response.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"SAR-26-04050 - CHS.pdf\",\"name\":\"SAR-26-04050 - CHS.pdf\",\"type\":\"application/pdf\"}}","sender_ip":"185.151.28.76","SPF":"fail","dkim":"{@scotland.police.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","attachments":"4","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php9jh31liecaic2NzBvGL"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php842veuqvm8h835MxWFl"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr7f84k14u1qraDlsK0h"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbphtfe0c21c44I4WY9J"}} [2026-06-01 07:48:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 07:48:51, 2026-06-01 07:48:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 07:48:51, 2026-06-01 07:48:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 07:49:17] production.DEBUG: Inbound email data {"subject":"Data Subject Request Your ref: 100283","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=dcmillhill.org header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.75;\tiprev=pass (mail-uksouthazon11022075.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.75;\tspf=pass smtp.mailfrom=dcmillhill.org;\tdkim=pass header.d=dcmillhill.org header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.75 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=dcmillhill.org; dmarc=pass action=none header.from=dcmillhill.org; dkim=pass header.d=dcmillhill.org; arc=none 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 59518ac0-4817-4213-2750-08debfb24479 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CW1P265MB8614:EE_|CWXP265MB5394:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","dkim":"{@dcmillhill.org : pass}","from":"Safeguarding Officer ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"safeguarding@dcmillhill.org\"}","text":"I am writing to inform you that The Daughters of Chairty of Saint Vincent De Paul, have never had any involvement in St Francis Orphanage or Carline House Scotand. Kind regards Siobhan Fairclough Safeguarding Administrator Daughters of Charity of St Vincent de Paul Provincial House The Ridgeway Mill Hill London NW7 1RE Email safeguarding@dcmillhill.org Phone 020 8238 8412 Charity Registration Numbers 236803 (England and Wales) SC039155 (Scotland) At the Daughters of Charity of St Vincent de Paul we are committed to maintaining the security and privacy of all personal data. We appreciate and value how important privacy is to you and therefore we protect your information as if it were our own. Our Privacy Policy explains why we need to keep your data, a copy can be found on our website. The information in this email/fax and any attachments is confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient, you must not use, disclose, distribute, copy, print or reply on this email. If you have received this email in error, please advise the sender by return email and delete all copies of this message and any attachments from your systems. Daughters of Charity of St Vincent de Paul maintain active anti-virus policies and best practices but accepts no liability for any damage which may be caused by any virus transmitted by this email or any attachments thereto.","html":"
I am writing to inform you that The Daughters of Chairty of Saint Vincent De Paul, have never had any involvement in St Francis Orphanage or Carline House Scotand.

Kind regards

Siobhan Fairclough

Safeguarding Administrator

Daughters of Charity of St Vincent de Paul

Provincial House

The Ridgeway

Mill Hill

London

NW7 1RE

 

Email  safeguarding@dcmillhill.org

 

Phone  020 8238 8412

 

Charity Registration Numbers

236803 (England and Wales)

SC039155 (Scotland)

 

At the Daughters of Charity of St Vincent de Paul we are committed to maintaining the security and privacy of all personal data. We appreciate and value how important privacy is to you and therefore we protect your information as if it were our own.

 

Our Privacy Policy explains why we need to keep your data, a copy can be found on our website.

 

The information in this email/fax and any attachments is confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient, you must not use, disclose, distribute, copy, print or reply on this email. If you have received this email in error, please advise the sender by return email and delete all copies of this message and any attachments from your systems. Daughters of Charity of St Vincent de Paul maintain active anti-virus policies and best practices but accepts no liability for any damage which may be caused by any virus transmitted by this email or any attachments thereto.

 

 

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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.2.14.11]","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1A2.AAF214E0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1A2.AAF214E0\"},\"attachment3\":{\"filename\":\"SAR-26-04050 - Response.pdf\",\"name\":\"SAR-26-04050 - Response.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"SAR-26-04050 - CHS.pdf\",\"name\":\"SAR-26-04050 - CHS.pdf\",\"type\":\"application/pdf\"}}","dkim":"{@scotland.police.uk : pass}","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]","content-ids":"{\"image001.png@01DCF1A2.AAF214E0\":\"attachment1\",\"image002.png@01DCF1A2.AAF214E0\":\"attachment2\"}","text":"OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppi8h125dnii1fWOomoi"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php09eg2j8ihthv73PXEAX"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmkigjqh8au9seJwXDBT"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdvdpa14jjub3b64NqbM"}} [2026-06-01 07:53:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 07:53:53, 2026-06-01 07:53:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 07:53:53, 2026-06-01 07:53:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 07:58:54] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1A2.AAF214E0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1A2.AAF214E0\"},\"attachment3\":{\"filename\":\"SAR-26-04050 - Response.pdf\",\"name\":\"SAR-26-04050 - Response.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"SAR-26-04050 - CHS.pdf\",\"name\":\"SAR-26-04050 - CHS.pdf\",\"type\":\"application/pdf\"}}","text":"OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","attachments":"4","subject":"RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]","content-ids":"{\"image001.png@01DCF1A2.AAF214E0\":\"attachment1\",\"image002.png@01DCF1A2.AAF214E0\":\"attachment2\"}","html":"

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Mon, 1 Jun 2026 08:43:37 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.100.94 as permitted sender) client-ip=52.101.100.94; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU009.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: <8clifnEET0C-a1ZYFizG5A@geopod-ismtpd-0> Resent-Date: Mon, 01 Jun 2026 08:43:45 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] Thread-Index: Adzbybz6vzSxPItjRiG1U7lZ1u7JlQTlZ6EZAI6ejZA= Thread-Topic: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(82310400026)(376014)(1800799024)(69100299015)(7149299003)(6049299003)(36860700016)(13003099007)(4053099003)(4013099003)(4076899003)(8096899003)(4143699003)(6133799003)(5023799004)(56012099006)(11063799006)(18002099003)(22082099003);DIR:OUT;SFP:1102; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.94:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62578316582116] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66710663119356] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.63) [-0.63464133617904] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.100.94(-0.65)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~] Message-ID: eb826c329cdd4bfa9d1f6882c5b56887@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -5.9 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.2.14.11]","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpl4tlo8mu6i2q9MQgh4K"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjeu0el3c2l9nfv54afN"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php47naa32qog78fXjAZgb"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg3vefsng4dsnfIta02w"}} [2026-06-01 07:58:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 07:58:54, 2026-06-01 07:58:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 07:58:54, 2026-06-01 07:58:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): 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[2026-06-01 08:00:27] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Fw: Data Subject Access Request - Mr Michael Oreilly","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachments":"6","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"0488d39e-0608-454b-9229-fe8be1777209\"},\"attachment2\":{\"filename\":\"Outlook-onw1iuz1.png\",\"name\":\"Outlook-onw1iuz1.png\",\"type\":\"image/png\",\"content-id\":\"d1f245a8-453e-4d53-a1a5-38b752929bf9\"},\"attachment3\":{\"filename\":\"DSAR-148CE453.pdf\",\"name\":\"DSAR-148CE453.pdf\",\"type\":\"application/pdf\",\"content-id\":\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-04-13 at 16.53.39.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 16.53.39.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"36840c73-8376-4395-8029-69c1b89df2f1_loa.pdf\",\"name\":\"36840c73-8376-4395-8029-69c1b89df2f1_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\"}}","content-ids":"{\"0488d39e-0608-454b-9229-fe8be1777209\":\"attachment1\",\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"d1f245a8-453e-4d53-a1a5-38b752929bf9\":\"attachment2\"}","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From address is listed in Mailspike RWL - possibly legit [52.101.196.18:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69689755700376] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68499069586526] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: LO0P123MB6414C6AD6626C4EDC24FB8D3B1162@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.1 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:00:27, 2026-06-01 08:00:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:00:27, 2026-06-01 08:00:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 08:03:56] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1A2.AAF214E0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1A2.AAF214E0\"},\"attachment3\":{\"filename\":\"SAR-26-04050 - Response.pdf\",\"name\":\"SAR-26-04050 - Response.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"SAR-26-04050 - CHS.pdf\",\"name\":\"SAR-26-04050 - CHS.pdf\",\"type\":\"application/pdf\"}}","text":"OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.100.94(-0.65)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~] Message-ID: eb826c329cdd4bfa9d1f6882c5b56887@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -5.9 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.2.14.11]","SPF":"fail","subject":"RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachments":"4","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCF1A2.AAF214E0\":\"attachment1\",\"image002.png@01DCF1A2.AAF214E0\":\"attachment2\"}","html":"

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv7nlut0i10gvb0fZLuz"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjkjhf1cn9oec9J9GwtL"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfpqca09qr0c13oiVajk"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php2efultd0j0k8cHLjUTb"}} [2026-06-01 08:03:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 08:03:56, 2026-06-01 08:03:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 08:03:56, 2026-06-01 08:03:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 08:07:08] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=192.162.219.22;\tiprev=pass (smtp-out41.electric.net) smtp.remote-ip=192.162.219.22;\tspf=pass smtp.mailfrom=west-dunbarton.gov.uk;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 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header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (smtp-out41.electric.net) smtp.remote-ip=192.162.219.22;\tspf=pass smtp.mailfrom=west-dunbarton.gov.uk;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=192.162.219.22 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=\"Windows-1252\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=westdunbartongovuk.onmicrosoft.com; s=selector1-westdunbartongovuk-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; 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[westdunbartongovuk.onmicrosoft.com:+, west-dunbarton.gov.uk:+] Message-ID: LO2P265MB1565D20E7D7C08F1C0E23818ED162@LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -7.1 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-TLS: TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 X-Vipre-Scanners: virus_bd;virus_clamav; X-VoiceMessageDuration: 1041 authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=west-dunbarton.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(366016)(376014)(1800799024)(18002099003)(38070700021)(11063799006)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|376014|1800799024|18002099003|38070700021|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","sender_ip":"185.151.28.76","to":"\"'evidence@mmalegal.co.uk'\" ","from":"WDHSCP ","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","attachments":"0","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","SPF":"softfail","subject":"Recall: Data Subject Access Request - Mrs Diane Donald","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}"} [2026-06-01 08:07:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-06-01 08:07:08, 2026-06-01 08:07:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-06-01 08:07:08, 2026-06-01 08:07:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 08:07:33] production.DEBUG: Inbound email data {"dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=tA6a5b4ImQNYc5e2uKaOpNdE6kjCxTJ71rMzUcsMdg4tJUUxCyXy+J4VDX90cy+f+SxaO3jSL0\t D/wWcS3+T5mz3vSm5oZgu7OrEROrMHVm6ubN9uM8ZWSHLz5lg4mkrKt9aZ4rVgj+kGV96mhMha\t 4rlGrUy1zYOyxc2Gt6kWeBKoAdqAJ1Jm29laaB0QwDMwrpr7CD2wLh3Mw3DsWJ6WXytaxuEUh5\t NsENFYqA0FFDjQu6fLPXN8IGHjZkbw2kitf0mvySQTNCpNut893QViJp6AeZtkWA352ggdgD1Z\t p4gjBbNVN16RKk/c0ipds6NvwmhODewJW88tlkLGSsYA3A==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=NuV9c/5Rjv9TWae89ksqzgdulvbOLrCCOafS+KBSHvbQ5lqpeIf+8w4K/FuQ26ONYbHuRbR155\t NYNh83MA7l1PKJjZnl6q7OqfsspesXLrFJtVhtMbWm1CtTod+sl58qtrZhDA/0LFZVyB+504x3\t IZe2qiEczHQ/BNJxvlUKpLgOs+4fnzXxmzEJ+8Rjm3ymE0lTlqMi9s97LcgprG4psrqj4jnzmN\t tMUgVH9C/jntanovqXgVxI0JQh63GDUES6CtHYEIpar8WyHQ2kTk2nsVtAdzJS9+i8mvJlzMYK\t 4NoWIz8OKjC7oRFCMkfo+mYMJY2oa/rWfxfq+q22rNmRKg==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=mupRe2ASvZRPAMEC6I+y2VneZfwSXOx8i464z8MzEzxnaTnViYeqymIELMu3Yln5c47uTtG354\t 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smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"Braehead Medical Practice ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}"} [2026-06-01 08:07:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-06-01 08:07:33, 2026-06-01 08:07:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-06-01 08:07:33, 2026-06-01 08:07:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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[2026-06-01 08:08:58] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","text":"OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 08:08:58, 2026-06-01 08:08:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 08:08:58, 2026-06-01 08:08:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): 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[2026-06-01 08:17:19] production.DEBUG: Inbound email data {"from":"Data Protection Subject Access\t","sender_ip":"185.151.28.76","SPF":"fail","text":"OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","to":"\"evidence@mmalegal.co.uk\" ","subject":"RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]","content-ids":"{\"image001.png@01DCF1A2.AAF214E0\":\"attachment1\",\"image002.png@01DCF1A2.AAF214E0\":\"attachment2\"}","attachments":"4","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnitpp6p3jchv3j027nV"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpde15l0fdsoq2cRUOKNj"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpumgro7i20npacEPKtLY"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmr0rkke8bb5p8lpV7oo"}} [2026-06-01 08:17:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 08:17:19, 2026-06-01 08:17:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 08:17:19, 2026-06-01 08:17:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 08:17:57] production.DEBUG: Inbound email data {"from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
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There is also  specific guidance on DPIAs and Data sharing that may assist.
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References: Resent-Date: Mon, 01 Jun 2026 09:17:53 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Mr Edward Mcguigan Thread-Index: AQHc8Z8gw5wbPUnPtE2vJdyE4s8OhbYpWwSV Thread-Topic: Data Subject Access Request - Mr Edward Mcguigan To: X-Auto-Response-Suppress: All X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 4:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFhISFhIWltIDR4BDA0GCw0oBQUJBA0PCQRGCwdGHQNIWEhaSFlbSFleXEZZW1xGWVtdRlBIUEhYSFhIWUhYSFhIWEhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hY X-FEAS-CONTENT-MODIFICATION: X-FEAS-Client-IP: 164.134.135.8 X-FEAS-DLP: NDR X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-Inbox-Rules-Loop: Z801973@scotsconnect.mail.onmicrosoft.com X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 01 Jun 2026 08:17:47.0041 (UTC) FILETIME=[21060910:01DCF19F] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: scotsconnect.mail.onmicrosoft.com X-Spam-Report: Action: no action Symbol: RCVD_COUNT_SEVEN(0.00) Symbol: R_SPF_NA(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: SEM_URIBL_UNKNOWN_FAIL(0.00) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.28) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.79) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: URIBL_BLOCKED(0.00) Symbol: DKIM_REPUTATION(-0.60) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.60) Symbol: DKIM_TRACE(0.00) X-Symbol: RCVD_COUNT_SEVEN(0.00); 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helo=mta207-ab1.mtasv.net; Resent-Date: Mon, 01 Jun 2026 09:19:39 +0100 Resent-From: evidence@mmalegal.co.uk Subject: You have been sent a message regarding a subject access request. To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 50.31.205.207 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: 65b41e30-0dff-4199-afa7-d744a6b5a4c3 X-PM-Message-Options: v1;1.ohA4hAm5M03-yLJBwy8VxQ.1egBLRoZBqjEEvfgKCN34w_l5QDrrdDNyl8U8e68ckAzrMhCmlMdXUDvV2L5LzMXkoLerBQ__aqrvDdFWSh2ochFEZkEcP1BSebyI2fl_JLNK42cxGKH48n32bGOwYniqMch8bh82y_PSUJZwpU0o2-b3yKvPeGqVtDJ_jk6s5NZ-JGQvYQAisrPGosWBogT X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: DKIM_REPUTATION(-1.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.64) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.66) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.97) Symbol: IP_REPUTATION_HAM(-0.89) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [50.31.205.207:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: DKIM_REPUTATION(-1.00) [-1] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:50.31.205.0/24] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64900706317211] X-Symbol: ASN(0.00) [asn:23352, ipnet:50.31.192.0/20, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.66) [-0.6662766477824] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.97); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 23352(-0.25), country: US(-0.01), ip: 50.31.205.207(-0.64)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: 65b41e30-0dff-4199-afa7-d744a6b5a4c3@mtasv.net X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-virtual-MTA: mta207-ab1","SPF":"fail","to":"evidence@mmalegal.co.uk","from":"Sars No Reply ","subject":"You have been sent a message regarding a subject access request.","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"pm_bounces@pm-bounces.ams-sar.com\"}","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

A subject access request has been linked to your account. The link below can be used to view and manage this request.

Login

Thanks,

Subject Access Request Team

If you’re having trouble with the button above, copy and paste the URL below into your web browser.

https://lothian.ams-sar.com:443/MyRequest/Request/Details?Id=LOTH00014553SAR

AMS SAR Portal ©2019 - 2025 Automated Messaging Systems Limited. All Rights reserved

","attachments":"0"} [2026-06-01 08:24:50] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=pm.mtasv.net header.s=pm20250806 header.a=rsa-sha256;\tdkim=pass header.d=ams-sar.com header.i=noreply@ams-sar.com header.s=20190925102459pm header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=104.245.209.246;\tiprev=pass (mta246b-ord.mtasv.net) smtp.remote-ip=104.245.209.246;\tspf=pass smtp.mailfrom=pm-bounces.ams-sar.com;\tdkim=pass header.d=pm.mtasv.net header.s=pm20250806 header.a=rsa-sha256;\tdkim=pass header.d=ams-sar.com header.i=noreply@ams-sar.com header.s=20190925102459pm header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=ykiqrcVd+6H1i7TuEeaHrrmv1gBD5LNrAjNoSeadU+c=;\th=Resent-From:Resent-Date:Content-Transfer-Encoding:Content-Type:MIME-Version:\t To:Message-ID:Subject:Date:From:DKIM-Signature:DKIM-Signature;\tb=sLgf3rGwpI8hHzRU4fOEu2o/0fWuqDouzFTFQLeGiFGk1gqBL0ZhSHW+1jeAX1q7zI2PBNO/rV\t BqBQimjbncSeMBRZj0XkxUo6jUGCEajx9+Jufh9wJEupK5tdJIVF1Qqx2ogEXograjV8DS3Yvx\t JTNgFnIP0C5Z1Rwu+bG89JICGpDUzEiDCme7FAW2cv/Pm3yUP43mUpZ2PDYYawVEwYykrlBruZ\t Y/N0CmvhZqEyQM3nVLxIm+e7/yWDP0ksT0rdeSmS4nXSqkcne1ps4jca8vmcr3xtfv2JooUa+m\t 71Q+4E0u44xpXsRotNR9JVVbKLNAsC2x91LXG6zTdc1Kiw==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=ykiqrcVd+6H1i7TuEeaHrrmv1gBD5LNrAjNoSeadU+c=;\th=Resent-From:Resent-Date:Content-Transfer-Encoding:Content-Type:MIME-Version:\t To:Message-ID:Subject:Date:From:DKIM-Signature:DKIM-Signature;\tb=aGo4zmAzDHHQcs6tqk8T8qeXNTtRIT8t3zL/VeEqEmMOgx3raoz/nbKNAajGxvw8XvuXecsFLH\t N5Y49ssWO7gfHEw9X9MhDV/05zsGB99Ilj+H4p1eFI87+3zdlUr5uUJPptEJftdgHfoAcmPLft\t hVUdDAhWNGulTHO2xMZpmfdsPPP/GWcjZIatOV5+EV6iJgdJOJO3FZaE9vMW64FI2wyKGnv8CN\t yuoRB5NX81sEgSzLDWubg2TAvqvOGyfIP3q98iBgDlk1gh+Ja6mZd9dBFqRxzRPRi/zij3ih70\t 2dIYs5vzaiJExIVpNet7tk73MMqqFORSFidY321gnc95/Q==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay2.stackmail.com; s=s1;\t b=Yx+naQ9N+qN+9u55/FTClQ6SawKGjaorPVUE1lvYfh6A/wb7ukOy5sWg8A+0oJtqvfmjslEK5C\t L23oLrZTBxLvF13wGb4R4EyDmm9c0YNuy1D4tmWFJPDcQfujft2x8OnmeJWW1IQFF3aSUjAqOc\t 8cCn+7jvdjM31Z6DMoLaY7XfCtOwjt/eMovg0LZ8OR2H2DZ86DnsNOSPil6rnUTv1rinh1Ya5z\t M1YohH3yN7cIFFGOK49duhzSir2wz0iqV7TjS0MRahFtWFg1xrR8i6ee7wJDbz4bARWlbFWtD5\t rp+g/18ugEWGzAazueyuKLEYpXhFT+WxsUCa6tgakfWwzw==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=eYhwJsiO0f+PubA2MBVxpzBzIdUyYIixycqQcF6mjMr5JqusYX5GU6C0ECu8ci2/MtqoRk7xwl\t 2H1pcvWPeZwdK1dJ1bLM/vv4Z4Jxq30lAm1Ce5OqPw+0DbBx+eEzZrhffho+XgD5XwaxiQH+vU\t tVCv0C621QVHUhPChxq3a6k+mSJaYOTpw2mY41iTeJ2ezlYP7X6KSHALk1t184HwLSL3+8mfi4\t RlSwhmg8UjsCKcE2tuqy65ZefFoxfRlCWEZ5/CkbxSM6Tih+8K+HDFE6v1Yt2MprV0FX6Lwrfq\t iDEM8K6iWa6tsWUeVY0BP50ZSwQp72+tHJXWfXaCzXZiJQ==; Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=pm.mtasv.net header.s=pm20250806 header.a=rsa-sha256;\tdkim=pass header.d=ams-sar.com header.i=noreply@ams-sar.com header.s=20190925102459pm header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mta246b-ord.mtasv.net) smtp.remote-ip=104.245.209.246;\tspf=pass smtp.mailfrom=pm-bounces.ams-sar.com;\tdkim=pass header.d=pm.mtasv.net header.s=pm20250806 header.a=rsa-sha256;\tdkim=pass header.d=ams-sar.com header.i=noreply@ams-sar.com header.s=20190925102459pm header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=UTF-8 DKIM-Signature: v=1; a=rsa-sha256; d=pm.mtasv.net; s=pm20250806; c=relaxed/relaxed;\tbh=7mM90kCch7En1FZ01hll31ZoGWrYl++L3hjCS2+iRnw=;\th=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id;\tt=1780302287; x=1780907087;\tb=JkbEYT3+6kLSRJZZY1YcobLdD3BDkZ/O/2iSrdpxLpZecjzrRxpJp+APP/6VVf5EBT+fYUvip\t2YFR7GJX/pwyqygttBRYNWcC/le+9qPihl5+/rKV2YGUFSSo95c6IwnuwZ4kghSWQHwB6HAU2+b\tdCQOvhPXm9YgZibWH2zJxI5viXEet83vM+vMl1SfWMvuurHwJg20Fjs9MNF1vwFTp4qgpSF6dqF\tGEnS0SNb6IiN/l/d6GqlRkU//joCyptIvm6ZtqZonqz08n/H/Th+iEsvvLbTJ4FN6SuOG/zm2cP\tIbVHx/NkjvPUJtc5axVJfLTmW1W52Vgnp5eOZz0Hf/tw==; DKIM-Signature: v=1; a=rsa-sha256; d=ams-sar.com; s=20190925102459pm;\tc=relaxed/relaxed; i=noreply@ams-sar.com; t=1780302287; x=1780475087;\th=date:date:from:from:message-id:reply-to:sender:subject:subject:to:to:cc:\tfeedback-id:mime-version:content-type:content-transfer-encoding;\tbh=7mM90kCch7En1FZ01hll31ZoGWrYl++L3hjCS2+iRnw=;\tb=Q0BmG6aeciMvIrjqle4Fzicpw9R/dsdMdOl0OVBiSyoJmUl8F3ivSpgO7zddwJE9tdY3Se1axuC\tyKh2dXeW9k/CPoB8ANVPKyBi5DAz+BjyGlc2Miw165LcKhkUx8icnvlwcAslc2Jj56lgJ8GG67BId\tmw3CAY/4jsV6cfhxNrA= Date: Mon, 01 Jun 2026 08:24:47 +0000 Feedback-ID: s5046332-_:s5046332:a143358:postmark From: Sars No Reply MIME-Version: 1.0 Message-Id: <9f0df7b2-d29e-4073-a395-21f250545774@mtasv.net> Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id J7SCzgZ0Qdy8Jwo7kHjhbw for ; Mon, 01 Jun 2026 08:24:49.827 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTxx2-00000000iNF-3AlD\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 09:24:48 +0100 Received: from mta246b-ord.mtasv.net ([104.245.209.246])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wTxx2-00000008AHw-1Hbk\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 09:24:48 +0100 Received: from ip-172-26-23-111.us-east-2.compute.internal (172.26.23.111) by production-pmta-useast2.internal.postmarkapp.com (KumoMTA 10.97.242.81) with ESMTP id 59d089c65d9311f1b0c202a455befe1b for ; Mon, 1 Jun 2026 08:24:47 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of pm-bounces.ams-sar.com designates 104.245.209.246 as permitted sender) client-ip=104.245.209.246; envelope-from=pm_bounces@pm-bounces.ams-sar.com; helo=mta246b-ord.mtasv.net; Resent-Date: Mon, 01 Jun 2026 09:24:48 +0100 Resent-From: evidence@mmalegal.co.uk Subject: You have been sent a message regarding a subject access request. To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 104.245.209.246 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: 9f0df7b2-d29e-4073-a395-21f250545774 X-PM-Message-Options: v1;1.pOHWFeULr7mZqJaB9TGQyw.hkCFapWQo5EOauNkaByxGez1852L8tMX9EjiTi-HXVBbFdij4YQKvLfotrN4gF6PFuRfdqXzn5M8-pVLAMYAp5riYbqHqTh-QLED2tWl_yBMHD9TNZ9v7lkxh7hrSgcGvbr5mI-pkfkFzbQ6LWQzyuJ8G-J3lCfxf_myQFbAF2T6SLBIdyUjAd8qVC5qmA2V X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.63) Symbol: GENERIC_REPUTATION(-0.61) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.64) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: IP_REPUTATION_HAM(-0.85) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [104.245.209.246:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:104.245.209.192/26] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63552970970932] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61989541902219] X-Symbol: ASN(0.00) [asn:23352, ipnet:104.245.208.0/21, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.64) [-0.64896579960508] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 23352(-0.24), country: US(-0.01), ip: 104.245.209.246(-0.61)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: 9f0df7b2-d29e-4073-a395-21f250545774@mtasv.net X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-virtual-MTA: ord-104-245-209-246","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\"}","SPF":"fail","from":"Sars No Reply ","subject":"You have been sent a message regarding a subject access request.","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"pm_bounces@pm-bounces.ams-sar.com\"}","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

A subject access request has been linked to your account. The link below can be used to view and manage this request.

Login

Thanks,

Subject Access Request Team

If you’re having trouble with the button above, copy and paste the URL below into your web browser.

https://lothian.ams-sar.com:443/MyRequest/Request/Details?Id=LOTH00014555SAR

AMS SAR Portal ©2019 - 2025 Automated Messaging Systems Limited. All Rights reserved

","to":"evidence@mmalegal.co.uk","dkim":"{@pm.mtasv.net : pass, noreply@ams-sar.com : pass}","sender_ip":"185.151.28.76"} [2026-06-01 08:29:30] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"pm_bounces@pm-bounces.ams-sar.com\"}","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

A subject access request has been linked to your account. The link below can be used to view and manage this request.

Login

Thanks,

Subject Access Request Team

If you’re having trouble with the button above, copy and paste the URL below into your web browser.

https://lothian.ams-sar.com:443/MyRequest/Request/Details?Id=LOTH00014556SAR

AMS SAR Portal ©2019 - 2025 Automated Messaging Systems Limited. All Rights reserved

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charset=UTF-8 DKIM-Signature: v=1; a=rsa-sha256; d=pm.mtasv.net; s=pm20250806; c=relaxed/relaxed;\tbh=R0Bbr/O5H4ahs879mwbyxZaw34Z4iYuHRnvuoyEv224=;\th=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id;\tt=1780302567; x=1780907367;\tb=emAl5KPkTZQdTlTc8BfHEjwo3kcO3cQGuLY3inbS88VXEWN17qYe27rcdgQfjMdARm299hyRA\tNDQbrMlku5wiy/lqjxjEuqFSZ/iqXezM0FcoPvvXwv1/tQqKOu9KpHgMyRITI488SG1LEkTXJfH\tqmsn0Jw5dHfssGBV0w03+gy95gYk6J66J4u+Vo2r+1XdNnLaW4pGP/X1YZn1/6yFni+0TdYggoZ\tr1f52Uq4sqqzemu6Ja3Ci+0n6gGItFqSQJE9q29chvdZqO9iHuj17luSpuVHpIQw763lL27nPFk\tgFl6eIB27sPpRjsuTLWXJpBazj7G5xoyAEt0VvAZLX9Q==; DKIM-Signature: v=1; a=rsa-sha256; d=ams-sar.com; s=20190925102459pm;\tc=relaxed/relaxed; i=noreply@ams-sar.com; t=1780302567; x=1780475367;\th=date:date:from:from:message-id:reply-to:sender:subject:subject:to:to:cc:\tfeedback-id:mime-version:content-type:content-transfer-encoding;\tbh=R0Bbr/O5H4ahs879mwbyxZaw34Z4iYuHRnvuoyEv224=;\tb=UMgnV7nTA7H3G2Xv/x4j/gwXH4NoowhX+w6Q/gjZw9FcPEZkndC3NohirkmKInkR2Z4mzrc+R/1\tcIWb3xZXlVxObVyMvPoGtuDuD83B/7MS9qRPIL6YeCi0Ja0pNIcOPaEW2WuJESnfvbLWErHMlu3q7\tzuWSYMAQSu0M7GByYZ8= Date: Mon, 01 Jun 2026 08:29:27 +0000 Feedback-ID: s5046332-_:s5046332:a143358:postmark From: Sars No Reply MIME-Version: 1.0 Message-Id: <2c5dda64-e15b-4ebb-9548-8af5afde252a@mtasv.net> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id FJHHwbW-TMipLqknjoj51g for ; Mon, 01 Jun 2026 08:29:29.907 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTy1Y-0000000FEdZ-38aw\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 09:29:28 +0100 Received: from mta237b-ord.mtasv.net ([104.245.209.237])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wTy1Y-00000006t8V-1BO1\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 09:29:28 +0100 Received: from ip-172-26-23-190.us-east-2.compute.internal (172.26.23.190) by production-pmta-useast2.internal.postmarkapp.com (KumoMTA 10.97.240.249) with ESMTP id 00b2a95a5d9411f1b5a1029aa6c00279 for ; Mon, 1 Jun 2026 08:29:27 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of pm-bounces.ams-sar.com designates 104.245.209.237 as permitted sender) client-ip=104.245.209.237; envelope-from=pm_bounces@pm-bounces.ams-sar.com; helo=mta237b-ord.mtasv.net; Resent-Date: Mon, 01 Jun 2026 09:29:28 +0100 Resent-From: evidence@mmalegal.co.uk Subject: You have been sent a message regarding a subject access request. To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 104.245.209.237 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: 2c5dda64-e15b-4ebb-9548-8af5afde252a X-PM-Message-Options: v1;1.WBedn-eChPut7XZFi9Jncw.69sPAIO7udCWt3WufFHbUnhD4Y3qdmAjiuKNX_LtLFPRaXoAxiJRknumhS1swrVJlDQYHoJ-hbCO-X0kAq3SeERxA0cN-D8W_cA_d4CLSpheayxPQyibxvRen3i_o8xBdwDzVE0y_BKcRHx1Qw-hI6zzz6n9rkD_d68z2g6RBZLi-P9oBJ-nOHbHqPDj-PqI X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-1.00) Symbol: GENERIC_REPUTATION(-0.70) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.66) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.97) Symbol: IP_REPUTATION_HAM(-0.95) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:104.245.209.192/26:c] X-Symbol: DKIM_REPUTATION(-1.00) [-1] X-Symbol: GENERIC_REPUTATION(-0.70) [-0.7077319458119] X-Symbol: ASN(0.00) [asn:23352, ipnet:104.245.208.0/21, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.66) [-0.66629140794646] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.97); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.95) [asn: 23352(-0.25), country: US(-0.01), ip: 104.245.209.237(-0.69)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [104.245.209.237:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: 2c5dda64-e15b-4ebb-9548-8af5afde252a@mtasv.net X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-virtual-MTA: ord-104-245-209-237"} [2026-06-01 08:30:14] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"0102019e824e006e-8400b78e-89c0-4ebc-a8be-2fe14f825776-000000@mail.redress-scheme.scot\"}","html":"
Thank you for your email to Scotland’s Redress Scheme.  This is an automated email to confirm your email has been received. We aim to respond within 10 working days. However, due to high volumes of enquiries, responses may take longer than this. We apologise for any delay and thank you for your patience. Please do not send further emails regarding the same application, as this may delay our response.

Many thanks,

Scotland’s Redress Scheme

If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme using these details:


Telephone: 0808 175 0808 (freephone)

International: +44 131 297 6500

Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays)


Email: apply@redress-scheme.scot


If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service.

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We aim to respond within 10 working days. However, due to high volumes of enquiries, responses may take longer than this. We apologise for any delay and thank you for your patience. Please do not send further emails regarding the same application, as this may delay our response. Many thanks, Scotland’s Redress Scheme","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","sender_ip":"185.151.28.75","to":"casemanagement@mmalegal.co.uk"} [2026-06-01 08:32:21] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","text":"OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.2.14.11]","subject":"RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]","html":"

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.76","from":"Data Protection Subject Access\t","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1A2.AAF214E0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1A2.AAF214E0\"},\"attachment3\":{\"filename\":\"SAR-26-04050 - Response.pdf\",\"name\":\"SAR-26-04050 - Response.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"SAR-26-04050 - CHS.pdf\",\"name\":\"SAR-26-04050 - CHS.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"image001.png@01DCF1A2.AAF214E0\":\"attachment1\",\"image002.png@01DCF1A2.AAF214E0\":\"attachment2\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5ofpaoo0umql1zb1vCK"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpb57nhd3lg2am9GNbltH"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php1qnj06mi6h8q6IM9wAq"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phplohnsiibsfqgcOy4rno"}} [2026-06-01 08:32:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 08:32:21, 2026-06-01 08:32:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 08:32:21, 2026-06-01 08:32:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 08:32:37] production.DEBUG: Inbound email data {"dkim":"{@gov.scot : pass}","SPF":"pass","from":"","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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charset=UTF-8 DKIM-Signature: v=1; a=rsa-sha256; d=pm.mtasv.net; s=pm20250806; c=relaxed/relaxed;\tbh=pBnwqTvnRqQ+evfI7Oq22/YxRvfsWyKh0AXX9ZHh5eU=;\th=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id;\tt=1780302897; x=1780907697;\tb=W6E/2QyuiIEY9fzLL3mdj59kf2DZN3tNZoY1QvqziUKAtBlmQBL2VGO49rOEsQ/u+EWaVdX3C\toCn3S3yf0h7g7pZa18tb8ZL8ghkPm3LWs8NQnsHmp/aBZv6gRUJbyaykkkK/Vhb6LCxw064qh12\tN3Q1PwFbgV756i0yBVXEr563GrwEp3i99vljE3lv2ZNzxdtWoq6UAXEKqcon/A9QSX98VSd9pbV\t7z+ak6+nxGEaoIsOp965FIceiSWgbhBgzBYopMKrgibnjhv/W8878aioWnI+0Xwb0NtUPLiiAgb\tQ5Vz4o3iL4U3S7YzTqnZGtY0/adYHHqc25NXocd0A5Vw==; DKIM-Signature: v=1; a=rsa-sha256; d=ams-sar.com; s=20190925102459pm;\tc=relaxed/relaxed; i=noreply@ams-sar.com; t=1780302897; x=1780475697;\th=date:date:from:from:message-id:reply-to:sender:subject:subject:to:to:cc:\tfeedback-id:mime-version:content-type:content-transfer-encoding;\tbh=pBnwqTvnRqQ+evfI7Oq22/YxRvfsWyKh0AXX9ZHh5eU=;\tb=rn5JUe41dL9PMbpQjTq1NbWhSeX2avubUtzUm4tv8pMzYF4Ndu0X/7sHRiT0Hr+CCU27F4NrOAt\t5zyHyOmdrtMeL4od8tYJfDZMHSyCmyiwqDBIf+HkW9pMVm9tf/kpu1N3pdzCuTyLKKKhF1KLrI7dS\tLEnrRriL1zYFkJZEw5I= Date: Mon, 01 Jun 2026 08:34:57 +0000 Feedback-ID: s5046332-_:s5046332:a143358:postmark From: Sars No Reply MIME-Version: 1.0 Message-Id: <8d7fd87c-dc30-4a6d-8e6f-db1067db52f3@mtasv.net> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id cz513iSsQk6DHIzr_SajNQ for ; Mon, 01 Jun 2026 08:34:59.679 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTy6s-0000000FHSU-33sG\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 09:34:58 +0100 Received: from mta202a-ord.mtasv.net ([104.245.209.202])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wTy6s-00000007fh8-139i\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 09:34:58 +0100 Received: from ip-172-26-13-214.us-east-2.compute.internal (172.26.13.214) by production-pmta-useast2.internal.postmarkapp.com (KumoMTA 10.97.241.254) with ESMTP id c55e86475d9411f1855c02095ec198c3 for ; Mon, 1 Jun 2026 08:34:57 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of pm-bounces.ams-sar.com designates 104.245.209.202 as permitted sender) client-ip=104.245.209.202; envelope-from=pm_bounces@pm-bounces.ams-sar.com; helo=mta202a-ord.mtasv.net; Resent-Date: Mon, 01 Jun 2026 09:34:58 +0100 Resent-From: evidence@mmalegal.co.uk Subject: You have been sent a message regarding a subject access request. To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 104.245.209.202 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: 8d7fd87c-dc30-4a6d-8e6f-db1067db52f3 X-PM-Message-Options: v1;1.mmxG11xVI6veu8D9MhEORw.UvWZxEtZe7Hpw4PcoNy_zIr_K9ZZW1BFelEDsMCis4JMgxjyE5qqjgmHVH6BMd2UakSHXx55APxNJreUNjQN1-c5JUZ7K2yyV9L8-CkYI0HCiSdWvyk_BEoP4y-QPJxFbQeV53FaSRoK2MtgJ29DwawzIWxUFXmTQqggc0QcglMwfQ6swefvhc6MTlk1OiBC X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-1.00) Symbol: GENERIC_REPUTATION(-0.69) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.57) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.91) Symbol: IP_REPUTATION_HAM(-0.90) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [104.245.209.202:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:104.245.209.192/26] X-Symbol: DKIM_REPUTATION(-1.00) [-1] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.69703466548652] X-Symbol: ASN(0.00) [asn:23352, ipnet:104.245.208.0/21, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.57) [-0.57281608034186] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.91); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.90) [asn: 23352(-0.21), country: US(-0.01), ip: 104.245.209.202(-0.69)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: 8d7fd87c-dc30-4a6d-8e6f-db1067db52f3@mtasv.net X-Milter-Del: X-Spam X-Spam-Score: -5.4 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-virtual-MTA: ord-104-245-209-202","dkim":"{@pm.mtasv.net : pass, noreply@ams-sar.com : pass}","SPF":"fail","from":"Sars No Reply ","subject":"You have been sent a message regarding a subject access request.","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

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","attachments":"0"} [2026-06-01 08:39:41] production.DEBUG: Inbound email data {"dkim":"{@gov.scot : pass}","to":"","from":"","subject":"Automatic reply: Data Subject Access Request - Mr Thomas Tarbett","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. 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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.82"} [2026-06-01 08:39:51] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","from":"Sars No Reply ","subject":"You have been sent a message regarding a subject access request.","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"pm_bounces@pm-bounces.ams-sar.com\"}","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

A subject access request has been linked to your account. The link below can be used to view and manage this request.

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Thanks,

Subject Access Request Team

If you’re having trouble with the button above, copy and paste the URL below into your web browser.

https://lothian.ams-sar.com:443/MyRequest/Request/Details?Id=LOTH00014559SAR

AMS SAR Portal ©2019 - 2025 Automated Messaging Systems Limited. All Rights reserved

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helo=mta202a-ord.mtasv.net; Resent-Date: Mon, 01 Jun 2026 09:39:48 +0100 Resent-From: evidence@mmalegal.co.uk Subject: You have been sent a message regarding a subject access request. To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 104.245.209.202 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: 75641f08-7042-481c-8bbf-b137cc82f3f1 X-PM-Message-Options: v1;1.7gGEWfXMHKqtbGE2RAFy_Q.mNA4x4je2tNc6IeIgmAXojN4NmYZSzgp0QnZexLhzyUSoCD_lnNoDq_NBhJ2bo2celciT10eSVASCD7lNrkA5MEEZqAn2eVkvUON1fF8ES-e3wU9Bc76YdrMeucaEbTCz6LW3gOMRc6GlDuRasCzMgK5_l5f-JW1RkaeneHOuIXnTlKHeo7OZE6EDtA_V9Sk X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.63) Symbol: GENERIC_REPUTATION(-0.69) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.64) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: IP_REPUTATION_HAM(-0.93) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [104.245.209.202:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:104.245.209.192/26] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63556691611947] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.69537167838686] X-Symbol: ASN(0.00) [asn:23352, ipnet:104.245.208.0/21, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.64) [-0.64900519689399] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.93) [asn: 23352(-0.24), country: US(-0.01), ip: 104.245.209.202(-0.68)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: 75641f08-7042-481c-8bbf-b137cc82f3f1@mtasv.net X-Milter-Del: X-Spam X-Spam-Score: -4.6 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-virtual-MTA: ord-104-245-209-202","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\"}","dkim":"{@pm.mtasv.net : pass, noreply@ams-sar.com : pass}","sender_ip":"185.151.28.76","SPF":"fail"} [2026-06-01 08:46:24] production.DEBUG: Inbound email data {"text":"Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
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boundary=\"_000_LO0P265MB29567D151E16E35518F0EE82C1162LO0P265MB2956GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=aberdeenshire.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xLdHsz/PRdLOhQl47888vLD7a/Zg+dhw0nLo3rH2/1c=; b=h5CcnaokiIflc5kz/dI8Vuc2mW4AcqHkuPLbQrYFEr9Bqkn/X6mf8fZne4IXB5OF3hDKCSsTKi2zFLxvPqWfcMIR/5ijm+DErweGHGeJhhnD5iP/GK+oKxzcpWt2oOEM5zWLGbilw2VVVRQ6B47DT3R18BFmqAhCgPbNMqFZog58wJ1KMiD0W7T9DWdI59QlJvd4SYz7sfofb2NTFbsNfVlugGHfk/e+T1COWjdXHGp8x+Lou7Obk3+AI2BuxHIK34A8vZZk4PYdQIJRls+YRWoqBlKr22PfAtvBJKRlKjraR8Mypt8rtfICWZ41YccLvVdlt/qPIvyjvifhNr/9jw== Date: Fri, 29 May 2026 12:27:13 +0000 From: H&SW Subject Access Requests\t MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7Q1XilkmT0GNRtRi2b_etw for ; Fri, 29 May 2026 12:27:17.608 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSwJ2-0000000HOCI-2WdZ\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 13:27:16 +0100 Received: from mail-uksouthazon11022104.outbound.protection.outlook.com ([52.101.96.104] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSwJ1-00000008t1g-4BnB\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 13:27:16 +0100 Received: from LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:185::13) by LO8P265MB7879.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:3ac::14) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(786006)(1800799024)(366016)(11063799006)(56012099006)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|786006|1800799024|366016|11063799006|56012099006|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2956:EE_|LO8P265MB7879:EE_","dkim":"{@aberdeenshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"H&SW Subject Access Requests\t","subject":"Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","sender_ip":"185.151.28.75","attachments":"0","cc":"Acknowledge email ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"softfail"} [2026-06-01 08:46:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-06-01 08:46:24, 2026-06-01 08:46:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-06-01 08:46:24, 2026-06-01 08:46:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 08:51:09] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"5","dkim":"{@nhs.scot : pass}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqkj661jtc4ojdoSRjK7"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi4drrb3fak1pdd5K4qK"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv346cf6d8n3i6Bv21OR"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpji31fiv0acfh1Lmhxqg"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php83ckf4ce6mu53gwD6B3"}} [2026-06-01 08:51:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:51:09, 2026-06-01 08:51:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:51:09, 2026-06-01 08:51:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 08:51:25] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail","from":"dg.dpa-office ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","text":"Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.81) [asn: 8075(-0.20), country: US(-0.01), ip: 52.101.96.23(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.23:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: R_SPF_ALLOW(-0.20); 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Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

"} [2026-06-01 08:51:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:51:25, 2026-06-01 08:51:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:51:25, 2026-06-01 08:51:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 08:55:12] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","text":"Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","from":"dg.dpa-office ","subject":"Re: Data Subject Access Request - Miss Helen Martin","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Fri, 29 May 2026 12:52:00 +0000 Received: from LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM ([fe80::94dd:63ab:c2ea:850]) by LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM ([fe80::94dd:63ab:c2ea:850%3]) with mapi id 15.21.0071.014; Fri, 29 May 2026 12:52:00 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.196.66 as permitted sender) client-ip=52.101.196.66; envelope-from=dg.dpa-office@nhs.scot; helo=LO3P265CU004.outbound.protection.outlook.com; References: <1Gkfh7FcTKm_TYw7WmjxYA@geopod-ismtpd-7> Resent-Date: Fri, 29 May 2026 13:52:03 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Helen Martin Thread-Index: AQHc7pHccuEpglyR2kSxy/d94vOmBbYk9q1i Thread-Topic: Data Subject Access Request - Miss Helen Martin To: MMA Legal X-Forwarded-For: dg.dpa-office@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 2a10eb3c-042a-4ed0-6421-08debd811347 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 12:52:00.4763 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: sJeY282r/Jw8f6OGXsNi26+YOvMOBF7wqWN4c6hXHyxOVeOXrNpBBVCBMNY7pTWoi7kmBRe0sOkCi2Z5op5a8RJMRtJfT7Ti4M6UmPx0hyo= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO6P123MB6673 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.66 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.44) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-1.03) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.73) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.79) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.03) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.196.66(-0.78)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.66:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73011418739232] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.79) [-0.79356228316255] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72031169626366] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB5654DAEDB0B1DF5F6A794FC2DF162@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(8096899003)(18002099003)(22082099003)(38070700021)(56012099006)(11063799006)(5023799004)(6133799003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|69100299015|366016|8096899003|18002099003|22082099003|38070700021|56012099006|11063799006|5023799004|6133799003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2a10eb3c-042a-4ed0-6421-08debd811347 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB5654:EE_|LO6P123MB6673:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal "} [2026-06-01 08:55:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:55:12, 2026-06-01 08:55:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:55:12, 2026-06-01 08:55:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 08:56:11] production.DEBUG: Inbound email data {"subject":"North Ayrshire Council - Make a Subject Access Request NAC7/9653","html":"

Dear Mr Alisdair MacDonald,

 

Thank you for reporting, please find below the details of your case.

 

Case Reference Number: NAC7/9653

 

Your details have been submitted and sent to the relevant department. This will be actioned as soon as possible. If you have any further questions please contact us on 01294 310000 quoting the case reference above.

 

Yours sincerely,
North Ayrshire Council

 

\"\"

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boundary=\"b1=_QvTjTwk6YlWdSXFclnGsgWGVrCsolmKowMIyem6keDc\" DKIM-Signature: v=1; d=legal.digital.north-ayrshire.gov.uk; s=GBPXG3; a=rsa-sha256; q=dns/txt; t=1780303986; c=relaxed/simple; h=Date:From:Message-ID:X-Mailer:MIME-Version:Content-Type:To:Subject; bh=ky5VXe49Gnogcf3CKcdzR3+5qJx3kPAtSDmNs7rt0to=; b=kpCd78Vuj6vHbbdy6quOQROF2ANP2McOFL515PH+saFkOM5Br92l4Bf5J/Hig/Ksfz1IqaeTO BLN6sM70zJHOFEKNESZpg6H5+pAWxb0KorJHycDbu1SSBjd0BA+JS0bodA3fPKBDtunucthwV sAsqt5nBkB5+9Fz6JpZqmWG8g/p00jwfe+uWNo0wGRhyIVW8wpKKzMzgo27IjBTMurCWq5JCT MSUpzzL541hcQRrGcqnOG/ahwbJCMsYyj3urYgYinQp60X8MomMLJaBaaU81jVIwPK26NrcoK j/6lVB6kusEUcrIlMBicEkapasyI263mqNj62gttQooUcSQVRA== Date: Mon, 1 Jun 2026 09:53:06 +0100 From: North Ayrshire Council MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id s-oxrxx9T0K_2iYK3wi5uA for ; Mon, 01 Jun 2026 08:53:08.364 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTyOR-00000000vAO-12KR\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 09:53:07 +0100 Received: from threlay.matshost.co.uk ([185.150.225.152])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wTyOQ-00000007zTb-2n4m\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 09:53:06 +0100 Received: from bc3cec80bae3.matshost.co.uk (ec2-3-11-162-203.eu-west-2.compute.amazonaws.com [3.11.162.203])\tby threlay.matshost.co.uk (Postfix) with ESMTPSA id 63EE821422\tfor ; Mon, 1 Jun 2026 09:53:06 +0100 (BST) Received: by bc3cec80bae3.matshost.co.uk (Postfix, from userid 33)\tid 476A210A0100; Mon, 1 Jun 2026 08:53:06 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of spring.matshost.co.uk designates 185.150.225.152 as permitted sender) client-ip=185.150.225.152; envelope-from=GBPXG3+1050873+evidence=mmalegal.co.uk@spring.matshost.co.uk; helo=threlay.matshost.co.uk; Resent-Date: Mon, 01 Jun 2026 09:53:06 +0100 Resent-From: evidence@mmalegal.co.uk Subject: North Ayrshire Council - Make a Subject Access Request NAC7/9653 To: evidence@mmalegal.co.uk X-Forwarded-For: GBPXG3+1050873+evidence=mmalegal.co.uk@spring.matshost.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Mailer: Mats X-Mats-Message-Id: 1050873 X-Originating-IP: 185.150.225.152 X-Pulse-Instance-Id: 233895597 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: R_PARTS_DIFFER(0.22) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: MID_RHS_MATCH_FROM(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.55) Symbol: ASN(0.00) Symbol: SUBJ_EXCESS_QP(1.20) Symbol: SPF_REPUTATION_HAM(-0.46) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_REPUTATION(-0.95) Symbol: TAGGED_FROM(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: XM_UA_NO_VERSION(0.01) Symbol: RCVD_COUNT_THREE(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: IP_REPUTATION_HAM(-0.77) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [info@legal.digital.north-ayrshire.gov.uk, GBPXG3@spring.matshost.co.uk] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: R_PARTS_DIFFER(0.22); Text and HTML parts differ [61.0%] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain, multipart/related] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:185.150.225.152] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.55) [-0.55571140983275] X-Symbol: ASN(0.00) [asn:202901, ipnet:185.150.225.0/24, country:GB] X-Symbol: SUBJ_EXCESS_QP(1.20); Subject header is unnecessarily encoded in quoted-printable X-Symbol: SPF_REPUTATION_HAM(-0.46) [-0.46791526452206] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [legal.digital.north-ayrshire.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [legal.digital.north-ayrshire.gov.uk, quarantine] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95135995763764] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [1050873, evidence=mmalegal.co.uk] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: XM_UA_NO_VERSION(0.01); X-Mailer/User-Agent header has no version number X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [legal.digital.north-ayrshire.gov.uk:s=GBPXG3] X-Symbol: IP_REPUTATION_HAM(-0.77) [asn: 202901(-0.23), country: GB(-0.00), ip: 185.150.225.152(-0.55)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [info@legal.digital.north-ayrshire.gov.uk, GBPXG3@spring.matshost.co.uk] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: ARC_NA(0.00); ARC signature absent Message-ID: QvTjTwk6YlWdSXFclnGsgWGVrCsolmKowMIyem6keDc@legal.digital.north-ayrshire.gov.uk X-Milter-Del: X-Spam X-Spam-Score: -10.5 (----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","from":"North Ayrshire Council ","attachment-info":"{\"attachment1\":{\"filename\":\"thumbnail_image002.jpg\",\"name\":\"thumbnail_image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"mats-GBPXG-3-BFL0000041GBPXG1\"}}","content-ids":"{\"mats-GBPXG-3-BFL0000041GBPXG1\":\"attachment1\"}","attachments":"1","to":"evidence@mmalegal.co.uk","text":"Dear Mr Alisdair MacDonald, Thank you for reporting your compliment. This will be sent to the relevant department/officer and we thank you for taking the time to raise this with us. Thank you for reporting, please find below the details of your case. Case Reference Number: NAC7/9653 Thank you for reporting your complaint. The reference number is: NAC7/9653 Your complaint will be reviewed and consideration given as to whether it should be handled at Stage One or Stage Two of the Council's complaint handling procedure. If handled at Stage One, the relevant service/department will have five working days to investigate and respond to you. We therefore ask that you allow the full five working days before contacting the Council about your complaint again. If the complaint is considered complicated or complex, it may be handled at Stage Two from the outset. This will give the service/department 20 working days to investigate and they will tell you if this is the case. If it is determined more time is required to conclude the complaint at Stage Two, you will be contacted and advised. For more information on the Council's Two Stage Complaint Handling Procedure, please see our https://www.north-ayrshire.gov.uk/Document-library/complaints-leaflet.pdf. For more information on how the Council will process your data, please view our https://www.north-ayrshire.gov.uk/privacy-policy Your details have been submitted and sent to the relevant department. This will be actioned as soon as possible. If you have any further questions please contact us on 01294 310000 quoting the case reference above. Yours sincerely, North Ayrshire Council","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi30ani7us84t5I7O0Ry"}} [2026-06-01 08:56:27] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.23;\tiprev=pass (mail-uksouthazon11012023.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.23;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.23 ARC-Authentication-Results: i=1; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.81) [asn: 8075(-0.20), country: US(-0.01), ip: 52.101.96.23(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.23:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74240645554472] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73478651215571] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB56542CECE355E727BFFD7A31DF152@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.2 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(6133799003)(11063799006)(5023799004)(56012099006)(22082099003)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1101; 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The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"fail"} [2026-06-01 08:56:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:56:27, 2026-06-01 08:56:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 08:56:27, 2026-06-01 08:56:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:01:28] production.DEBUG: Inbound email data {"html":"
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","from":"dg.dpa-office ","subject":"Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","attachments":"0","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"MMA Legal "} [2026-06-01 09:01:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:01:28, 2026-06-01 09:01:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:01:28, 2026-06-01 09:01:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:02:23] production.DEBUG: Inbound email data {"SPF":"pass","subject":"Automatic reply: Data Subject Access Request - Mr William Campbell","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@gov.scot : pass}","to":"","from":"","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
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Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
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Please indicate the response date. Requests with statutory deadlines will be prioritised  
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Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
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********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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**********************************************************************
 
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Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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Mon, 1 Jun 2026 08:43:37 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.100.94 as permitted sender) client-ip=52.101.100.94; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU009.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: <8clifnEET0C-a1ZYFizG5A@geopod-ismtpd-0> Resent-Date: Mon, 01 Jun 2026 08:43:45 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] Thread-Index: Adzbybz6vzSxPItjRiG1U7lZ1u7JlQTlZ6EZAI6ejZA= Thread-Topic: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(82310400026)(376014)(1800799024)(69100299015)(7149299003)(6049299003)(36860700016)(13003099007)(4053099003)(4013099003)(4076899003)(8096899003)(4143699003)(6133799003)(5023799004)(56012099006)(11063799006)(18002099003)(22082099003);DIR:OUT;SFP:1102; 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DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.100.94(-0.65)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~] Message-ID: eb826c329cdd4bfa9d1f6882c5b56887@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -5.9 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.2.14.11]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","content-ids":"{\"image001.png@01DCF1A2.AAF214E0\":\"attachment1\",\"image002.png@01DCF1A2.AAF214E0\":\"attachment2\"}","html":"

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachments":"4","sender_ip":"185.151.28.76","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1A2.AAF214E0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1A2.AAF214E0\"},\"attachment3\":{\"filename\":\"SAR-26-04050 - Response.pdf\",\"name\":\"SAR-26-04050 - Response.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"SAR-26-04050 - CHS.pdf\",\"name\":\"SAR-26-04050 - CHS.pdf\",\"type\":\"application/pdf\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptpl07u87no89aQ4PZwX"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdf9801dctck34LYwosI"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpieako3lnmq2hdn9reIh"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php0gu9m8ag3sj963LDBGN"}} [2026-06-01 09:02:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 09:02:23, 2026-06-01 09:02:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 09:02:23, 2026-06-01 09:02:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:02:24] production.DEBUG: Inbound email data {"text":"Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","sender_ip":"185.151.28.76","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.35;\tiprev=pass (mail-ukwestazon11012035.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.35;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.35 ARC-Authentication-Results: i=1; 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Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Re: Data Subject Access Request - Mr Alex Ferguson","content-ids":"{\"efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdc6ivrtvqg4ud59gB7y"}} [2026-06-01 09:02:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:02:24, 2026-06-01 09:02:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:02:24, 2026-06-01 09:02:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:06:30] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.23;\tiprev=pass (mail-uksouthazon11012023.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.23;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11012023.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.23;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.23 Content-Type: multipart/alternative; boundary=\"_000_LO2P123MB56542CECE355E727BFFD7A31DF152LO2P123MB5654GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=3yLh6uzw9eWV8/gWjWi5GEgth01mvLhZgnQnfZ4WSPs=; b=adiKMVZQD4gok714wTuX9vUbGAPD2eRIk/Rl14y/tYNA5F/eBuo4A1jQPslGsDUvNt9BO40nrMh1OBTbwazQM5jnJaZbW+RXLCR6EIdYPJBM6fmBUSK/nUsxQd/UM8+XhaNLSUMxyyx8sS0+kpYbZ4ImrGygjSGW5oDoQRqYUTZqBYj0vNlAimXgyeQX9y3MHCEBmBVODAnCXJ3J0bkfMXcIMOxw9rSsA6kM+s6OXRDGhnpNNiV9jUzSVWPYbS37/cyfcV3+WuiXPLK/59nWVpZW6S1H3lb9rJ/676/btAP6pvDEJZkZUCzG5zkkxLK7tFnZZbuCKOvhYdzC01gisg== Date: Mon, 1 Jun 2026 08:47:16 +0000 From: dg.dpa-office In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 34upIESmT_2Y00cKZz5LpA for ; Mon, 01 Jun 2026 08:47:19.995 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTyIp-0000000FMBm-06bP\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 09:47:19 +0100 Received: from mail-uksouthazon11012023.outbound.protection.outlook.com ([52.101.96.23] 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The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

"} [2026-06-01 09:06:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:06:30, 2026-06-01 09:06:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:06:30, 2026-06-01 09:06:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:07:26] production.DEBUG: Inbound email data {"to":"MMA Legal ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd\"}}","text":"Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","html":"
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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and (iii) do not copy the email or disclose its contents to anyone.

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, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:07:26, 2026-06-01 09:07:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:07:26, 2026-06-01 09:07:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:11:31] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"dg.dpa-office ","subject":"Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","text":"Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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Registered Office: Stok, Princes Street, Stockport SK1 1RY
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:11:31, 2026-06-01 09:11:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:11:31, 2026-06-01 09:11:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:11:58] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","subject":"Fw: Data Subject Access Request - Mr Thomas Burns","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"4","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"TAY accessmrninewells ","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","content-ids":"{\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\":\"attachment1\",\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\":\"attachment2\",\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\"}","headers":"ARC-Authentication-Results: i=3; 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DKIM trace symbol [nhs.scot:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69656570126429] X-Symbol: R_SPF_ALLOW(-0.20); 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Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:11:58, 2026-06-01 09:11:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:11:58, 2026-06-01 09:11:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Ferguson","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd\"}}","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","text":"Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpu8ph10f9sb6sfjeHV4R"}} [2026-06-01 09:12:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:12:28, 2026-06-01 09:12:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:12:28, 2026-06-01 09:12:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:13:16] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","text":"Good morning We write to acknowledge receipt of your request for access to personal information relating to Mr MacDonald dated 29/05/26 received by the Council on 01/06/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. We can advise that we will undertake a search for records and if located your request will be passed to a Manager for action. Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image002.png@01DCF1AE.60A8C8F0] From: MMA Legal > Sent: 29 May 2026 10:13 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Mr Alisdair Macdonald Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","attachments":"2","dkim":"{@north-ayrshire.gov.uk : pass}","SPF":"softfail","from":"SARHSCP ","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0003.jpg\",\"name\":\"~WRD0003.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0003.jpg\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1AE.60A8C8F0\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","subject":"SAR NAC7/9653 MacDonald A","content-ids":"{\"image002.png@01DCF1AE.60A8C8F0\":\"attachment2\",\"~WRD0003.jpg\":\"attachment1\"}","to":"\"evidence@mmalegal.co.uk\" ","html":"

Good morning

We write to acknowledge receipt of your request for access to personal information relating to Mr MacDonald dated 29/05/26 received by the Council on 01/06/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

We can advise that we will undertake a search for records and if located your request will be passed to a Manager for action.

Regards

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:13
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Alisdair Macdonald

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 


Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

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Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail"} [2026-06-01 09:16:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:16:32, 2026-06-01 09:16:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:16:32, 2026-06-01 09:16:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:17:01] production.DEBUG: Inbound email data {"subject":"SAR26-27 - 353-Access - Redress - NRS-DP-2026-677 - MMA Legal - Response","text":"Your Ref: 100030 Our Ref: SAR26-27 - 353-Access - Redress Dear Sir/Madam SUBJECT ACCESS REQUEST I am writing to you regarding your email dated 06 May 2026, making a request for personal information on behalf of your client, John Scott Mcclure. The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request. If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government's Data Protection Officer in the first instance Data Protection Officer Victoria Quay EH6 6QQ dataprotectionofficer@gov.scot If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner's Office - the regulator for data protection in the UK - at the following address: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745 You may also find their website http://www.ico.org.uk/ a useful source of information. Regards Jane Jane Allan (she/her) Senior Information Assurance and Data Protection Advisor Information Assurance and Data Protection Branch Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCF1AF.924C0A60] My current working pattern is Monday/Tuesday all day and Wednesday/Thursday am. I am currently following a hybrid model to my working week and my office days are flexible From: Jane Allan On Behalf Of Data protection and information assets Mailbox Sent: 11 May 2026 14:10 To: evidence@mmalegal.co.uk Cc: Data protection and information assets Mailbox Subject: SAR26-27 - 353-Access - Redress - NRS-DP-2026-677 - MMA Legal - Request - 07 May 2026 - acknowledgement Your Ref: not provided Our Ref: SAR26-27 - 353 - Access - Redress NRS Ref: NRS-DP-2026-677 Dear Sirs SUBJECT ACCESS REQUEST I refer to your email to National Records Scotland requesting a search of records in relation to your client, John Scott Mcclure NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families to be conducted. All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return. The one calendar month period allowed for response to your request will expire on 05 June 2026 Regards Jane Jane Allan (she/her) Senior Information Assurance and Data Protection Advisor Information Assurance and Data Protection Branch Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCF1AF.924C0A60] My current working pattern is Monday/Tuesday all day and Wednesday/Thursday am. I am currently following a hybrid model to my working week and my office days are flexible From: Lorna Cameron > On Behalf Of NRS : Data Protection Sent: 07 May 2026 11:11 To: NRS : Government Records Mailbox >; Data protection and information assets Mailbox > Cc: NRS : Data Protection > Subject: SAR26-27 - 353-Access - Redress - NRS-DP-2026-677 - MMA Legal - Request - 07 May 2026 From: MMA Legal > Sent: 06 May 2026 17:36 To: NRS : Data Protection > Subject: Data Subject Access Request - Mr John Scott Mcclure Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Scott Mcclure Client Address: 9, Brunel Close, Scunthorpe, DN16 3LB Client Reference: 100030 Date of Birth: 13/03/1958 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Cardross assesment centre: 1970-1971 * Loaningdale LSD School: 1972-1974 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","cc":"","SPF":"softfail","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1AF.924C0A60\"}}","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=gov.scot;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; 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Your Ref: 100030

Our Ref: SAR26-27 - 353-Access - Redress

 

Dear Sir/Madam

 

SUBJECT ACCESS REQUEST

 

I am writing to you regarding your email dated 06 May 2026, making a request for personal information on behalf of your client, John Scott Mcclure.

 

The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. 

 

I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request.

 

If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance

 

Data Protection Officer

Victoria Quay

EH6 6QQ

dataprotectionofficer@gov.scot

 

If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address:

 

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745

 

You may also find their website http://www.ico.org.uk/ a useful source of information.

Regards

Jane

 

 

Jane Allan (she/her)

Senior Information Assurance and Data Protection Advisor

Information Assurance and Data Protection Branch

Digital Citizens Unit | Digital Directorate | Scottish Government 

My current working pattern is Monday/Tuesday all day and Wednesday/Thursday am.  I am currently following a hybrid model to my working week and my office days are flexible

 

From: Jane Allan <Jane.Allan@gov.scot> On Behalf Of Data protection and information assets Mailbox
Sent: 11 May 2026 14:10
To: evidence@mmalegal.co.uk
Cc: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: SAR26-27 - 353-Access - Redress - NRS-DP-2026-677 - MMA Legal - Request - 07 May 2026 - acknowledgement

 

Your Ref: not provided

Our Ref:    SAR26-27 – 353 - Access – Redress

NRS Ref: NRS-DP-2026-677

 

Dear Sirs

 

SUBJECT ACCESS REQUEST

 

I refer to your email to National Records Scotland requesting a search of records in relation to your client, John Scott Mcclure

 

NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families to be conducted.

 

All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return.

 

The one calendar month period allowed for response to your request will expire on 05 June 2026

 

Regards

Jane

 

Jane Allan (she/her)

Senior Information Assurance and Data Protection Advisor

Information Assurance and Data Protection Branch

Digital Citizens Unit | Digital Directorate | Scottish Government 

My current working pattern is Monday/Tuesday all day and Wednesday/Thursday am.  I am currently following a hybrid model to my working week and my office days are flexible

 

From: Lorna Cameron <Lorna.Cameron@nrscotland.gov.uk> On Behalf Of NRS : Data Protection
Sent: 07 May 2026 11:11
To: NRS : Government Records Mailbox <governmentrecords@nrscotland.gov.uk>; Data protection and information assets Mailbox <dpa@gov.scot>
Cc: NRS : Data Protection <dataprotection@nrscotland.gov.uk>
Subject: SAR26-27 - 353-Access - Redress - NRS-DP-2026-677 - MMA Legal - Request - 07 May 2026

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 06 May 2026 17:36
To: NRS : Data Protection <dataprotection@nrscotland.gov.uk>
Subject: Data Subject Access Request - Mr John Scott Mcclure

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Scott Mcclure
Client Address: 9, Brunel Close, Scunthorpe, DN16 3LB
Client Reference: 100030
Date of Birth: 13/03/1958
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Cardross assesment centre: 1970-1971
  • Loaningdale LSD School: 1972-1974



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Data Subject Access Request - Mr Alex Ferguson","text":"Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcasncjgbs8f1cye9l2J"}} [2026-06-01 09:17:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:17:30, 2026-06-01 09:17:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:17:30, 2026-06-01 09:17:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:19:38] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Data Protection Officer ","subject":"RE: Data Subject Access Request - Mr Nicolas Mcjury","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dpo@scotcourts.gov.uk\"}","text":"This is an Automatic Response. Please do not reply. I am writing to acknowledge receipt of your email. Your email is receiving attention and we aim to provide you with a response within one Calendar Month for requests submitted under the Data Protection Act 2018. If your request falls under the Freedom of Information (Scotland) Act 2002, the statutory timescale for a response is 20 working days. Protect the environment...please don't print this email unless you really need to EMAIL DISCLAIMER This email, and any files transmitted with it, are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify your local court or tribunal centre. 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This is an Automatic Response. Please do not reply.

I am writing to acknowledge receipt of your email.  Your email is receiving attention and we aim to provide you with a response within one Calendar Month for requests submitted under the Data Protection Act 2018.

 

If your request falls under the Freedom of Information (Scotland) Act 2002, the statutory timescale for a response is 20 working days.

 



Protect the environment...please don't print this email unless you really need to

EMAIL DISCLAIMER

This email, and any files transmitted with it, are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify your local court or tribunal centre. Contact details for each court and tribunal location can be found on our website at https://www.scotcourts.gov.uk

Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the Scottish Courts and Tribunals Service (SCTS). Finally, the recipients should check this email and any attachments for the presence of viruses. The SCTS accepts no liability for any damage caused by any virus transmitted by this email.

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boundary=\"_000_054799523ffa455ca138b9c10a6ddffeLOYP123MB3232GBRP123PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotcourts.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xuuG3l9H5vnFStbywvE+fhf9KVVnoMrEYLDxp2pTbgA=; b=eS1ZrVHVpiL0PCmgTbFhjCW5eKl9qZIrbMYXS4SNgSs0jCdusTSHof/f6SG1kud/CnoYUnP1zMtzEPfnn33LaZEmN4XgobVEkv3jn+XDyp2cauytytGbHHO2rvt6z1cSzwBCYSiAIwhlhHIpTqVKl8Er+afMPOzP8O8uwbKR5Uw= Date: Mon, 1 Jun 2026 09:19:27 +0000 From: Data Protection Officer In-Reply-To: <3hFN9HsKQPKKmw5NF9xqAA@geopod-ismtpd-10> MIME-Version: 1.0 Message-ID: <054799523ffa455ca138b9c10a6ddffe@LOYP123MB3232.GBRP123.PROD.OUTLOOK.COM> Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id 14HlfYPvQbWfIKU-WFtWew for ; Mon, 01 Jun 2026 09:19:37.204 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTyo3-00000001DWP-2AtC\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 10:19:35 +0100 Received: from mail-ukwestazon11022077.outbound.protection.outlook.com ([52.101.101.77] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wTyo3-0000000BHRn-0Nx2\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 10:19:35 +0100 Received: from LOYP123MB3232.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:e4::16) by LOBP123MB8522.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:48d::11) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.16; Mon, 1 Jun 2026 09:19:27 +0000 Received: from LOYP123MB3232.GBRP123.PROD.OUTLOOK.COM ([::1]) by LOYP123MB3232.GBRP123.PROD.OUTLOOK.COM ([fe80::5626:5c9f:a2d0:7a84%2]) with Microsoft SMTP Server id 15.21.0071.015; Mon, 1 Jun 2026 09:19:27 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of scotcourts.gov.uk designates 52.101.101.77 as permitted sender) client-ip=52.101.101.77; envelope-from=dpo@scotcourts.gov.uk; helo=CWXP265CU010.outbound.protection.outlook.com; References: <3hFN9HsKQPKKmw5NF9xqAA@geopod-ismtpd-10> Resent-Date: Mon, 01 Jun 2026 10:19:35 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Mr Nicolas Mcjury Thread-Index: AQHc8ae9tjpEGMC5/0OQB3zjTl9HD7YpbC35 Thread-Topic: Data Subject Access Request - Mr Nicolas Mcjury To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: dpo@scotcourts.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB3232.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: e1bda9eb-1929-4e4b-82b7-08debfbee0e4 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 3120c9ea-21e1-453e-9125-4c124f493981 X-MS-Exchange-CrossTenant-originalarrivaltime: 01 Jun 2026 09:19:27.0383 (UTC) X-MS-Exchange-Inbox-Rules-Loop: dpo@scotcourts.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LOBP123MB8522 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.101.77 X-OriginatorOrg: scotcourts.gov.uk X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.62) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.85) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.63) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.62) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62064625995268] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotcourts.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [scotcourts.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.101.77(-0.60)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.77:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63749703033354] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.62) [-0.6222006918592] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotcourts.gov.uk:+] Message-ID: 054799523ffa455ca138b9c10a6ddffe@LOYP123MB3232.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=scotcourts.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB3232.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(1800799024)(10070799003)(366016)(8096899003)(22082099003)(18002099003)(5133699003)(12063799003)(56012099006)(11063799006);DIR:OUT;SFP:1102; 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Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

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This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","from":"","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1lqtdg1ddk4r2KeGi2Q"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqmls8u7k09vn11wOegL"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpic1t7upis1856H4tPcx"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvvau8ji9ufff0BeRF6E"}} [2026-06-01 09:22:32] production.DEBUG: Inbound email data {"to":"MMA Legal ","html":"
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.06) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.101.35(-0.81)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.35:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73064704744676] X-Symbol: GENERIC_REPUTATION(-0.82) [-0.82204245812734] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72086608888367] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB268783B210316D2328574D339A152@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.6 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(366016)(19092799006)(6049299003)(376014)(22082099003)(18002099003)(11063799006)(5023799004)(6133799003)(56012099006)(4013099003)(4053099003)(38070700021)(8096899003);DIR:OUT;SFP:1101; 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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmgfkhfbmrdiabVQrZRt"}} [2026-06-01 09:22:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:22:32, 2026-06-01 09:22:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:22:32, 2026-06-01 09:22:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:22:59] production.DEBUG: Inbound email data {"html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","SPF":"fail","subject":"Fw: Data Subject Access Request - Mrs Diane Donald","content-ids":"{\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"72f1e095-b261-49e8-8204-2eec2dd67917\":\"attachment1\",\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"f3787370-abf4-4165-a27e-3367a1cec607\":\"attachment2\"}","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"72f1e095-b261-49e8-8204-2eec2dd67917\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"f3787370-abf4-4165-a27e-3367a1cec607\"},\"attachment3\":{\"filename\":\"DSAR-1A6397FC.pdf\",\"name\":\"DSAR-1A6397FC.pdf\",\"type\":\"application/pdf\",\"content-id\":\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"name\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"6","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.11;\tiprev=pass (mail-ukwestazon11010011.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.11;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.11 ARC-Authentication-Results: i=1; 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:22:59, 2026-06-01 09:22:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:22:59, 2026-06-01 09:22:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:24:53] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","from":"dg.dpa-office ","text":"Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","html":"
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.81) [asn: 8075(-0.20), country: US(-0.01), ip: 52.101.96.23(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.23:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74240645554472] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73478651215571] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB56542CECE355E727BFFD7A31DF152@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.2 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(6133799003)(11063799006)(5023799004)(56012099006)(22082099003)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1101; 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Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:24:53, 2026-06-01 09:24:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:24:53, 2026-06-01 09:24:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:27:34] production.DEBUG: Inbound email data {"attachments":"1","sender_ip":"185.151.28.76","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd\"}}","html":"
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.06) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.101.35(-0.81)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.35:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73064704744676] X-Symbol: GENERIC_REPUTATION(-0.82) [-0.82204245812734] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72086608888367] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB268783B210316D2328574D339A152@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.6 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(366016)(19092799006)(6049299003)(376014)(22082099003)(18002099003)(11063799006)(5023799004)(6133799003)(56012099006)(4013099003)(4053099003)(38070700021)(8096899003);DIR:OUT;SFP:1101; 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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php9qbo9clitth44lxijiF"}} [2026-06-01 09:27:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:27:34, 2026-06-01 09:27:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:27:34, 2026-06-01 09:27:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:29:03] production.DEBUG: Inbound email data {"from":"SARHSCP ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","html":"
SARHSCP (sarhscp@north-ayrshire.gov.uk) has sent you a protected message.


\"lock\"/




Learn about messages protected by Microsoft Purview Message Encryption.
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","dkim":"{@north-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR8 NAC78024 Ashton","attachment-info":"{\"attachment1\":{\"filename\":\"message_v4.rpmsg\",\"name\":\"message_v4.rpmsg\",\"type\":\"application/x-microsoft-rpmsg-message\"}}","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.90;\tiprev=pass (mail-ukwestazon11021090.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.90;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.90 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=north-ayrshire.gov.uk; dmarc=pass action=none header.from=north-ayrshire.gov.uk; dkim=pass header.d=north-ayrshire.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=GXQB4ZMzX+IGNhixoBA8zmcU8ETgmEzDRvw98l0pYIE=;\th=Resent-From:Resent-Date:Content-Type:MIME-Version:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=P9NhvW0cWuEca7VDnlKQj/CazzgwEPtUkMG2CocbBku7FDHQn33JJVGsWUO1ynfWFfq84CDspe\t 7+LXAY5dsGH+MEkW8S3YIUQb1bETppwuGWcDjBGMyni1sokYpsWYO7qx33tH2dVaNv82uxY7qz\t /Gqk6K2snE68iJ/WeI/iPy5INU1ZkzK0SJWBx7ySQBIAJRuxSqzSoLG2sknEwvUfB6SpCqC8GQ\t 1y2aB+kohw3vbI0+Xcuo4PMbaJdQdmbN9VnbrhFViRTTWucax5aY5J0tAawC+7alJ+42k7bOfn\t ps6ZD4S5MebYNdw5mRQfr4K1Hc8JRCq819CXsyotVmC65w==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=GXQB4ZMzX+IGNhixoBA8zmcU8ETgmEzDRvw98l0pYIE=;\th=Resent-From:Resent-Date:Content-Type:MIME-Version:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=fn0D8UwXHGgACtiR5HwyquxEFqHtfecXiXroKNRxOptSFyurDJKQBcb5Y4e9jmy6N1S/O7m5OM\t VsK+aY3E30QWiwDPUb1ShJFM2CukxrwMJx7RUD3MSUTOx0r5NXDoE7xdBNKVkqFnBsmkdQjCE8\t HH+9a+QPOwm+qQ/hwpR9Rjtk8pT+1+SRzgEKKeC3kK7LCr7XkbUF9nbvM0DNgesCf5g7zQDwa+\t l8sYW742wxsQRHMjoDUqaCsduK0+JYO3F/KYbGSctb7mkLwrsWeGNuTYWr7hRlChex8kyz+3IS\t LjP9PzPkXrm11PJHqIMrJ2sfVClaDE6+omyQVB9dL95glg==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1; bh=2hMdnr8piO9SwEGd8Z06eLL3n9SIQWSHkIsainbLRBM=; b=IDVaUYwEK00tg4GO7F7VHRvgZUmJepEqijEnvE7bLOK46+H83m83KX6K4wCyvkl5ZKhADWAAIfTSZcXG96WTpFbtY1rt2cKik5LNkFpYGQ9Svg8kvsBbkUTPPcvSnJ5kma3R910O/hhUJ6dG/MMRu+chcit0GDBmoFz3h7P88/RU5ev2B2quP74YtO1jzuSvCfwSJEpWULbWP8rtUJdqnjE8NTA/z94BhMzNr+NA1DZN8JF44y6NitYLD1OldSJHh28Q0ZXr7T3BMFPaSmiVki9yVGyCJ6xibNrUQAofPOjvztWLyvgoEegUsZHrCzv2azA2U3oUwk8CQRjVgXg1fQ== ARC-Seal: i=3; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=LG4Irp/Xc9ZNvtxPRapLu0FyKQO7+dHP2EACXAY7uDn1fihuzZpMO+1cnajaBKoeP5EKhxDjhX\t x2o1IVr0ls6RuMEj9Yu/oy8P/PzF4WwjTWM5JY07W7j785SOdm3u07W8V9tqfBZZBUKxtA7FSo\t OSWTSIVQMT/6mI1r0P334u+z2LgF5R3veAX6jF4sq8/T2HUiN0+z8d7wUh9VBJhLevWjDx+FRr\t TpDsDx6hn/0F8G7JaaWKeqQJtqq/PIbZLTQwWvahcw2t3VByYblmUpomLzyMXvgCj8LsHG4lCO\t boqWIjjE5QI3ynOaRcZRfG2vomauk8Ue9hAsbSZRc+pNjw==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=ZEE2pPEcy3sKxio/inX2EluCz6VUw2qhzyCmK8HdbfcHQC6z3MS3zevAOQS5mLHtAsvM67CXpS\t u82cnAJ8fxdmMJGodnCwp3aZscd5JKQWGPAeDt+j0U5nifjRGJmsV18VQTYFEgNAozh8YtVRls\t kDi3QiDWwQ/w8o1k7+7Hy4xcnJ6txLy7GDX1Ne8Lmqj1T49Pnt3vTOdpSZE5gSLFSxeRntxqLC\t V0BCslCTPo9TCjJyrOq6Pyn1yYfGDm6dfeex+w26uXoMI2yYrSDnk1OUV619IZbarWohyLYXlN\t C1zhQ4uXzUgfimCmcYoMQaPJoCNA+POQwR96muAWvw581A==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=of/Oan2+3KHdMD6B158DthIf7nrnrc7PXOj97liKwzH60MSEdjdbYeBNWrXx+nDhu3cVAUV6gCTahYeoHpZL0Q8tNnhFqNCjMbqvDWtqs4EJHySqfuXWBBRD1zayWT+Y3lEgBUXNzXfGGl+oyRBknOlbs0kWQVWiFMbOiqk58ak12vSxeGG8ZnbJxvJmhch8PxkaTPdGLDVqL11WAZ+X3JQ3vQ8XXqQdiigf39E217hfdEfbPB9dY0LlBndr/c/kKBo9+Oxz99j4aA0DbtaK4pAjjAOYDInxyHaH/jLolWpbKvcXkb+vbtAc67WDzUy7NDmayr9tPzs6pFUi8MkRsQ== Accept-Language: en-GB, en-US Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11021090.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.90;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.90 Authentication-Results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=north-ayrshire.gov.uk; Content-Type: multipart/mixed; boundary=\"_13797ae2-0f8f-4053-bbc0-ad0bfd32afe0_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=north-ayrshire.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=2hMdnr8piO9SwEGd8Z06eLL3n9SIQWSHkIsainbLRBM=; b=TLpsbR2GoiyW19ZgusRCW1wLrCd8EIxmMD98PJDe1y8IAl22sWYdGMl4WnT6TWZAWPAGy8/8UJmY9BfHIWjUOan0vklR1tHETgVH5M/vXOVA26vEFmYhCWAZLYceZjrQcuYeY5YZWLLELawDuK3OJrxa7zFpK9e4MrdnBxNCs9lxmsrXxHYfodqDdSzMf1+oopTW+r0JMcDnyXpOxgb3Jm//qy0GIqgYJQEUNGe6is/mNqqDiVeczNz7c/Tay7hZV0Ax+U/9utDqjuJD93XGjrbVIaOp5aqYB6T/9jCzbSRgAOzScETD0eis/aAkod5a3Y2khyUidgAEAlnYRCpsVA== Date: Mon, 1 Jun 2026 09:28:48 +0000 From: SARHSCP In-Reply-To: <169f9b2d-7b73-495b-a640-a3701525ebd9@LOVP123MB8621.GBRP123.PROD.OUTLOOK.COM> MIME-Version: 1.0 Message-ID: Microsoft.Exchange.RMSApaAgent.ProtectionTemplateId: c026002d-cda6-401e-bfad-28de214d0fba Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id qoTx0HluSOygYG09ritO9Q for ; Mon, 01 Jun 2026 09:29:01.898 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTyxA-0000000Fiiv-3Rpg\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 10:29:01 +0100 Received: from mail-ukwestazon11021090.outbound.protection.outlook.com ([52.101.100.90] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wTyxA-0000000Bg4n-1mzk\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 10:29:00 +0100 Received: from LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4b5::20) by CWXP265MB3701.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:105::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 + Transport Decrypted) id 15.21.71.17; Mon, 1 Jun 2026 09:28:49 +0000 Received: from LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM ([fe80::b577:35e3:c382:7ab2]) by LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM ([fe80::b577:35e3:c382:7ab2%6]) with mapi id 15.21.0071.015; Mon, 1 Jun 2026 09:28:48 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of north-ayrshire.gov.uk designates 52.101.100.90 as permitted sender) client-ip=52.101.100.90; envelope-from=sarhscp@north-ayrshire.gov.uk; helo=CWXP265CU009.outbound.protection.outlook.com; References: <169f9b2d-7b73-495b-a640-a3701525ebd9@LOVP123MB8621.GBRP123.PROD.OUTLOOK.COM> Resent-Date: Mon, 01 Jun 2026 10:29:00 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR8 NAC78024 Ashton Thread-Index: AQHc8akN44GAKd5UVEiMCPYjnOA9Og== Thread-Topic: SAR8 NAC78024 Ashton To: \"evidence@mmalegal.co.uk\" X-Forefront-Antispam-Report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(6049299003)(366016)(376014)(1800799024)(4013099003)(4053099003)(13003099007)(8096899003)(4143699003)(11063799006)(3023799007)(5023799004)(18002099003)(56012099006)(22082099003)(38070700021);DIR:OUT;SFP:1102; X-Forwarded-For: sarhscp@north-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-AntiSpam-MessageData-0: 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 X-MS-Exchange-AntiSpam-MessageData-ChunkCount: 1 X-MS-Exchange-AntiSpam-Relay: 0 X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted X-MS-Exchange-CrossTenant-Id: bef5d4b2-6c9e-4fe0-9bdf-45398ab43327 X-MS-Exchange-CrossTenant-MailboxType: HOSTED X-MS-Exchange-CrossTenant-Network-Message-Id: 68eb3c2d-da5a-4aec-7568-08debfc02fac X-MS-Exchange-CrossTenant-OriginalArrivalTime: 01 Jun 2026 09:28:48.6478 (UTC) X-MS-Exchange-CrossTenant-UserPrincipalName: 0IF3gghNw7MXQsNNkDJKA0W+xfL2LJ1Bz8zTRNXmrrIko9zqaRCreB/fLlWp26BExfp8yDEGaC7Iu9mAVCID1s1BOGBN5GWyFINEQyBXpdM= X-MS-Exchange-MessageSentRepresentingType: 1 X-MS-Exchange-SenderADCheck: 1 X-MS-Exchange-SharedMailbox-RoutingAgent-Processed: True X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWXP265MB3701 X-MS-Has-Attach: yes X-MS-Office365-Filtering-Correlation-Id: 68eb3c2d-da5a-4aec-7568-08debfc02fac X-MS-PublicTrafficType: Email X-MS-TNEF-Correlator: 8b0e2c9a-3341-4948-8eac-2865e3beb016 X-MS-TrafficTypeDiagnostic: LOCP265MB8610:EE_|CWXP265MB3701:EE_ X-Microsoft-Antispam: BCL:0;ARA:13230040|6049299003|366016|376014|1800799024|4013099003|4053099003|13003099007|8096899003|4143699003|11063799006|3023799007|5023799004|18002099003|56012099006|22082099003|38070700021; X-Microsoft-Antispam-Message-Info: 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 X-Originating-IP: 52.101.100.90 X-OriginatorOrg: north-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: MIME_UNKNOWN(0.10) Symbol: MIME_GOOD(-0.10) Symbol: URL_MULTIPLE_AT_SIGNS(3.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.94) Symbol: ARC_ALLOW(-1.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.60) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: DKIM_TRACE(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.67) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.79) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_UNKNOWN(0.10); Missing or unknown content-type [application/x-microsoft-rpmsg-message] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: URL_MULTIPLE_AT_SIGNS(3.00); URL has multiple @ signs [4] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.90:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94680522097515] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); 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One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] Message-ID: LOCP265MB861046AC9118367B085DA886B3152@LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -10.5 (----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_8808fc22-4098-4493-b652-d6ffb65f80d4_ActionId=0efd145c-b4d8-4179-bcfa-99a926f584a5;MSIP_Label_8808fc22-4098-4493-b652-d6ffb65f80d4_ContentBits=0;MSIP_Label_8808fc22-4098-4493-b652-d6ffb65f80d4_Enabled=true;MSIP_Label_8808fc22-4098-4493-b652-d6ffb65f80d4_Method=Privileged;MSIP_Label_8808fc22-4098-4493-b652-d6ffb65f80d4_Name=8808fc22-4098-4493-b652-d6ffb65f80d4;MSIP_Label_8808fc22-4098-4493-b652-d6ffb65f80d4_SetDate=2026-06-01T09:28:03Z;MSIP_Label_8808fc22-4098-4493-b652-d6ffb65f80d4_SiteId=bef5d4b2-6c9e-4fe0-9bdf-45398ab43327;MSIP_Label_8808fc22-4098-4493-b652-d6ffb65f80d4_Tag=10, 0, 1, 1;","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv5v1db7fq8ok0t4B6IZ"}} [2026-06-01 09:32:00] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"GBPXG3+1051343+evidence=mmalegal.co.uk@spring.matshost.co.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"thumbnail_image002.jpg\",\"name\":\"thumbnail_image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"mats-GBPXG-3-BFL0000041GBPXG1\"}}","dkim":"{@legal.digital.north-ayrshire.gov.uk : pass}","from":"North Ayrshire Council ","subject":"North Ayrshire Council - Make a Subject Access Request NAC7/9657","content-ids":"{\"mats-GBPXG-3-BFL0000041GBPXG1\":\"attachment1\"}","text":"Dear Mr Craig McMaster, Thank you for reporting your compliment. This will be sent to the relevant department/officer and we thank you for taking the time to raise this with us. Thank you for reporting, please find below the details of your case. Case Reference Number: NAC7/9657 Thank you for reporting your complaint. The reference number is: NAC7/9657 Your complaint will be reviewed and consideration given as to whether it should be handled at Stage One or Stage Two of the Council's complaint handling procedure. If handled at Stage One, the relevant service/department will have five working days to investigate and respond to you. We therefore ask that you allow the full five working days before contacting the Council about your complaint again. If the complaint is considered complicated or complex, it may be handled at Stage Two from the outset. This will give the service/department 20 working days to investigate and they will tell you if this is the case. If it is determined more time is required to conclude the complaint at Stage Two, you will be contacted and advised. For more information on the Council's Two Stage Complaint Handling Procedure, please see our https://www.north-ayrshire.gov.uk/Document-library/complaints-leaflet.pdf. For more information on how the Council will process your data, please view our https://www.north-ayrshire.gov.uk/privacy-policy Your details have been submitted and sent to the relevant department. This will be actioned as soon as possible. If you have any further questions please contact us on 01294 310000 quoting the case reference above. Yours sincerely, North Ayrshire Council","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=legal.digital.north-ayrshire.gov.uk header.s=GBPXG3 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=185.150.224.161;\tiprev=pass (enrelay.matshost.co.uk) smtp.remote-ip=185.150.224.161;\tspf=pass smtp.mailfrom=spring.matshost.co.uk;\tdkim=pass header.d=legal.digital.north-ayrshire.gov.uk header.s=GBPXG3 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=nXTzXbz5tcrOF0fPWZhySCRypmxcZc+a/dfyAgz0/yw=;\th=Resent-From:Resent-Date:DKIM-Signature:Content-Transfer-Encoding:\t Content-Type:MIME-Version:Message-ID:From:Date:Subject:To;\tb=bPiE6KYxzPLQBPgk12PPNvhLxADuU6pk5WDMk8FHsmoLLFaS4egmgmxKrnDk/ypxageJX5hmS7\t 7NDjhcTLVj5m378QqCcbueT5mjWQv+HNEFqvPaAaQXpWMj66XrAfPTh7OKNUajkZti7XBozZ4m\t HoFwgj5NMhMYprCkNOORlojH0EsWy6zhATcTCXOiaC5YDzqnhD9QQwWumqgzV9blsQTqh0SHPL\t x22RzYbmIBe3nYFVkXc3DUfktdkOQqyapvQ5UO55Wk5IdL2x+e7t4CT8V/1Oeg57HBQ2lWqtuB\t HaZmc5wNp0Tje4+6/OErWBFG3EV/rYOfmuLQ7YSG2iqogg==; 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boundary=\"b1=_hE7ldZO8SIp7QypHzCe8oqI8eJxlDpZplgiJaacXI2Q\" DKIM-Signature: v=1; d=legal.digital.north-ayrshire.gov.uk; s=GBPXG3; a=rsa-sha256; q=dns/txt; t=1780306317; c=relaxed/simple; h=Date:From:Message-ID:X-Mailer:MIME-Version:Content-Type:To:Subject; bh=nXTzXbz5tcrOF0fPWZhySCRypmxcZc+a/dfyAgz0/yw=; b=Vrh/pAlCLLDvRPZdKgNQVzdFdH85DIlfRbnAzKfeZm5oHxGpkD3sv2aK3dlyGd/o3hROF3Sco L6oraOu66vq+DIY1ErXbBaBRe0lJEj7nr60do0v36M0r26exiFHNy7cAqYxKUnq2sVuLxc26o 1IB5xgSFB+qDTKawCAdpQoDc73QH+cZUvS/dd7eHDi3nt2UlEEgrXuSXpCni2PLtED+KYAhka vchuLoy2C8/VHMLoqBmk0QaltUTUQxGBrpMOK5xRkLvGC5X9MBL5wu9tiV/2bCWqPeEeGmoAf lRgJPN/HNI81E/uH7ihRcQyMRJGg2UuQTELfqtjEzfmBmcwheg== Date: Mon, 1 Jun 2026 10:31:57 +0100 From: North Ayrshire Council MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id IFUWEzcbSPiocIKZ6qRIGA for ; Mon, 01 Jun 2026 09:31:59.825 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTz02-00000001Kj1-2ROF\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 10:31:58 +0100 Received: from enrelay.matshost.co.uk ([185.150.224.161])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wTz01-0000000BwIq-3XBG\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 10:31:58 +0100 Received: from bc3cec80bae3.matshost.co.uk (ec2-3-11-162-203.eu-west-2.compute.amazonaws.com [3.11.162.203])\tby enrelay.matshost.co.uk (Postfix) with ESMTPSA id 8159660082\tfor ; Mon, 1 Jun 2026 10:31:57 +0100 (BST) Received: by bc3cec80bae3.matshost.co.uk (Postfix, from userid 33)\tid 6C1B810A00D9; Mon, 1 Jun 2026 09:31:57 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of spring.matshost.co.uk designates 185.150.224.161 as permitted sender) client-ip=185.150.224.161; envelope-from=GBPXG3+1051343+evidence=mmalegal.co.uk@spring.matshost.co.uk; helo=enrelay.matshost.co.uk; Resent-Date: Mon, 01 Jun 2026 10:31:58 +0100 Resent-From: evidence@mmalegal.co.uk Subject: North Ayrshire Council - Make a Subject Access Request NAC7/9657 To: evidence@mmalegal.co.uk X-Forwarded-For: GBPXG3+1051343+evidence=mmalegal.co.uk@spring.matshost.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Mailer: Mats X-Mats-Message-Id: 1051343 X-Originating-IP: 185.150.224.161 X-Pulse-Instance-Id: 233895597 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: R_PARTS_DIFFER(0.22) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: MID_RHS_MATCH_FROM(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.43) Symbol: ASN(0.00) Symbol: SUBJ_EXCESS_QP(1.20) Symbol: SPF_REPUTATION_HAM(-0.46) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_REPUTATION(-0.95) Symbol: TAGGED_FROM(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: RCVD_COUNT_THREE(0.00) Symbol: XM_UA_NO_VERSION(0.01) Symbol: IP_REPUTATION_HAM(-0.65) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [info@legal.digital.north-ayrshire.gov.uk, GBPXG3@spring.matshost.co.uk] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: R_PARTS_DIFFER(0.22); Text and HTML parts differ [61.0%] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain, multipart/related] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:185.150.224.161] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.43) [-0.43217336318734] X-Symbol: ASN(0.00) [asn:202901, ipnet:185.150.224.0/24, country:GB] X-Symbol: SUBJ_EXCESS_QP(1.20); Subject header is unnecessarily encoded in quoted-printable X-Symbol: SPF_REPUTATION_HAM(-0.46) [-0.4681755680912] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [legal.digital.north-ayrshire.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [legal.digital.north-ayrshire.gov.uk, quarantine] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95065665728686] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [1051343, evidence=mmalegal.co.uk] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [legal.digital.north-ayrshire.gov.uk:s=GBPXG3] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: XM_UA_NO_VERSION(0.01); X-Mailer/User-Agent header has no version number X-Symbol: IP_REPUTATION_HAM(-0.65) [asn: 202901(-0.23), country: GB(-0.00), ip: 185.150.224.161(-0.42)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [info@legal.digital.north-ayrshire.gov.uk, GBPXG3@spring.matshost.co.uk] Message-ID: hE7ldZO8SIp7QypHzCe8oqI8eJxlDpZplgiJaacXI2Q@legal.digital.north-ayrshire.gov.uk X-Milter-Del: X-Spam X-Spam-Score: -10.2 (----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","html":"

Dear Mr Craig McMaster,

 

Thank you for reporting, please find below the details of your case.

 

Case Reference Number: NAC7/9657

 

Your details have been submitted and sent to the relevant department. This will be actioned as soon as possible. If you have any further questions please contact us on 01294 310000 quoting the case reference above.

 

Yours sincerely,
North Ayrshire Council

 

\"\"

","SPF":"softfail","to":"evidence@mmalegal.co.uk","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv6uho956a63oa2A7uPD"}} [2026-06-01 09:33:13] production.DEBUG: Inbound email data {"SPF":"softfail","subject":"Thank you for your email","html":"
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From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [apply@redress-scheme.scot, 0102019e8287a952-50430cc6-e01f-4506-921b-c3974445cfc3-000000@mail.redress-scheme.scot] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [54.240.7.40:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:54.240.0.0/18] X-Symbol: ONCE_RECEIVED(0.20); One received header in a message X-Symbol: GENERIC_REPUTATION(-0.76) [-0.76838648549809] X-Symbol: DKIM_REPUTATION(-0.91) [-0.91259225368889] X-Symbol: ASN(0.00) [asn:16509, ipnet:54.240.0.0/21, country:US] X-Symbol: RCVD_COUNT_ONE(0.00); Message has one Received header [1] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: CTYPE_MIXED_BOGUS(1.00); 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We aim to respond within 10 working days. However, due to high volumes of enquiries, responses may take longer than this. We apologise for any delay and thank you for your patience. Please do not send further emails regarding the same application, as this may delay our response. Many thanks, Scotland’s Redress Scheme"} [2026-06-01 09:34:11] production.DEBUG: Inbound email data {"html":"

OFFICIAL


Good morning,

 

Thank you for your email, I acknowledge receipt of your request.

 

Your request will now be processed and you will be provided with a response within statutory timescales.

 

Kind regards

 

Sam

 

Samantha Conner

Acting Data Protection Manager

SPS Headquarters

Scottish Prison Service

One Lochside,

1 Lochside Avenue, Edinburgh, EH12 9DJ

 

 

 


OFFICIAL

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SPS Subject Access Requests <SPSSubjectAccessRequests@prisons.gov.scot>
Subject: Data Subject Access Request - Mr Justin Scott

 

Caution: This email originated from a sender OUTSIDE of your organization! Please proceed with caution and DO NOT Follow guidance, Click links, Open attachments or provide ANY information Unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Justin Scott
Client Address: 53/1 Newtoft Street, Edinburgh, EH17 8RB
Client Reference: 100294
Date of Birth: 09/06/1970
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • SAUGHTON PRISON: 1985-1987
  • Polmont prison : 1986- 1986



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","from":"SPS Subject Access Requests ","subject":"RE: Data Subject Access Request - Mr Justin Scott","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SPSSubjectAccessRequests@prisons.gov.scot\"}","text":"OFFICIAL Good morning, Thank you for your email, I acknowledge receipt of your request. Your request will now be processed and you will be provided with a response within statutory timescales. Kind regards Sam Samantha Conner Acting Data Protection Manager SPS Headquarters Scottish Prison Service One Lochside, 1 Lochside Avenue, Edinburgh, EH12 9DJ OFFICIAL From: MMA Legal Sent: 28 May 2026 12:02 To: SPS Subject Access Requests Subject: Data Subject Access Request - Mr Justin Scott Caution: This email originated from a sender OUTSIDE of your organization! Please proceed with caution and DO NOT Follow guidance, Click links, Open attachments or provide ANY information Unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Justin Scott Client Address: 53/1 Newtoft Street, Edinburgh, EH17 8RB Client Reference: 100294 Date of Birth: 09/06/1970 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * SAUGHTON PRISON: 1985-1987 * Polmont prison : 1986- 1986 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
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A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
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Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.83","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.06) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.101.35(-0.81)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.35:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73064704744676] X-Symbol: GENERIC_REPUTATION(-0.82) [-0.82204245812734] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72086608888367] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB268783B210316D2328574D339A152@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.6 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(366016)(19092799006)(6049299003)(376014)(22082099003)(18002099003)(11063799006)(5023799004)(6133799003)(56012099006)(4013099003)(4053099003)(38070700021)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|366016|19092799006|6049299003|376014|22082099003|18002099003|11063799006|5023799004|6133799003|56012099006|4013099003|4053099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 7c2af8a2-a5a7-4820-a71d-08debfbc7595 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|CWXP123MB3959:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","content-ids":"{\"efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phperopbhuj3ses11xEC9Y"}} [2026-06-01 09:35:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:35:56, 2026-06-01 09:35:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:35:56, 2026-06-01 09:35:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:37:48] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"message_v4.rpmsg\",\"name\":\"message_v4.rpmsg\",\"type\":\"application/x-microsoft-rpmsg-message\"}}","html":"
SARHSCP (sarhscp@north-ayrshire.gov.uk) has sent you a protected message.


\"lock\"/




Learn about messages protected by Microsoft Purview Message Encryption.
Privacy Statement

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","dkim":"{@north-ayrshire.gov.uk : pass}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","from":"SARHSCP ","subject":"SAR NAC7/9657 Mcmaster","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.101;\tiprev=pass (mail-uksouthazon11020101.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.101;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.101 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=north-ayrshire.gov.uk; dmarc=pass action=none header.from=north-ayrshire.gov.uk; dkim=pass header.d=north-ayrshire.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=LwGgwUBAq+isH24UX0Th7cS1aVTQsURtUuLLzWN63WM=;\th=Resent-From:Resent-Date:Content-Type:MIME-Version:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=AfKuPqlPHTJreq0Uxvk8rGZOmrqk/dGnOY85trsFv05m8TwvctJGNV/D+aywhXuyv9BbRFDX45\t 1Dz4ftY1PG+9B2Ehg1p+oMQbbX8atjHPZ/Ceeu8guFHUb3NapDBZkRYpV5GpTlZouzdKndWax7\t WrY2NxNk+64jSdWQSzb0gf6SoTGJ9p6KasMz+aAk3zew6ipvUMrWig5PeU6KJSjjr58r2l0pnW\t iVh/ZGfaGNkfYHH9hzV0dvEO8B3bzHmK8QxVF1GweRreSpGMkDsKMsIYIqRDeofDEsU+YfWjro\t fizmufGCvNwzy6zFV/e+dnIwGZ3hbEi+juHGMARyO4RVEg==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=LwGgwUBAq+isH24UX0Th7cS1aVTQsURtUuLLzWN63WM=;\th=Resent-From:Resent-Date:Content-Type:MIME-Version:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=MZ4+GqqdEJEeMtPIVvPNWo3qUX2rvShOmUS6LjKjgQF9LvjFuqE0YeKrMkQH6AoTXjvsKVi7CI\t EMs1sq9sMtQOdc1XkEcKme+1QhsyHBXy8/pt6JWoa56RyvjcrjMGd8N6OMppSInhGi690eowkO\t wlMSOyzW50AtwhVuYA1fW6Zx+MAp/dLOF6beTMfYHTXpPB2mbtnZTwy9dOSON2FJrcKBaOQHP4\t 0YuCv5myj+rGCUV8uOII1iQPdUphi0jikqNuUNPxGWJGQZrHs9frOmtkGOJQG7P9z+ZdKlSQOJ\t 1QqR2UfsJp6Ree3k8w/gmyp91WpeluCbR18ECCPBwRseNg==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:MIME-Version; bh=VBnQRx8yaZ67meIkhLAJtSqmhNFrRypasEneVlAjGFo=; b=SBshT8n2A9GCCOLBKTiQhjiKT57CVK5jdJK+1IlyJgHVssM1zJ+HpKGrf50aCVFNfREDlwxGjv2h9IRTmai1cWwTBDgWC7T0o7q+7E4pSAGEylALllCM15uUo76KOzCrd59kStPYwiZ4Ds4o3gOxqncSrGyjvdP+dpMJKeov9BRcGSJQWbOmVxcMHhyXABIbQsYuQC2pKa7f1vNOqFBL7INw1R3hdEK8M94YOh4JU2u9idciCW7IObR5eIkecNMxlUlnjdD1lSA/g+MQhQgTtlUsfVSUu3mraNpSCouXMismG6fAVOysa7HRnGlXyNuXzpmChFC67NtHAlqGfWzkjw== ARC-Seal: i=3; cv=pass; a=rsa-sha256; d=fwd-relay2.stackmail.com; s=s1;\t b=FzQmoEjdADcna1TFkhdwCFi3GB+nVWvvMMO0BE+0BCuYVllEGYSxpGd2IBrtvN+OsHA1E4omjC\t Qbrg2S6sRpLrzgW+ARQeRB5iJtfdEJlkzy2M9Vpr+Gx9otdmwsBWHRSh+w786r6BfBlDViP1Dx\t iSlpohRzu9+k9pIHaiiKjeb10v5W6xmGHlmBgoZGMRYvle40fBn60XbNe/iIArkSk0VutOJ3Lg\t 50M3YI6gQFcWFeQG1NVwDe5igUFzLm/PhXFofFpPe4A987Ghhp4Yl+9e5d5t5xTwA7QqVe4gU9\t ggDPEYuMEfWqq8FOF3vdkJOyY6GKZoMuvS82NKhtUJF72Q==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=KsZBlb9U3r/qpA83PqmYnYVFeKplYX+AAHNlCmHgHVDptPs4asz2dAJBdKABGGvgMKMv0BSj04\t jn+9cDRqQUyOD2n3If1Mys8oJIY16d799qHhYJ2mOQg1p05SBYPXDNYEJaPH+5yNi9dr4ioRTG\t 5+0LOtw85fuLTo+yV7oOtl1GZrUsp0pPu3bg2mVnKdy9qKmvpLMeRQ0jjlV8mMTfoxM/iE8VvU\t ou9zS5zuXTWlHAP6rbG7tIGzlPieRVDSljnbKj1W3G+mHmVhYO8UTdrIKxYcCF997WJdwY4fEL\t njEdu8KbRY5hz9TpjTuHHkX8LNTVJa8eCsFTY3SL1EmZ1A==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=MALjjkMpuoS6dcNtFtHLcuEnwyKiHKM17C6u3kuNYBsKRPGg84yiL+ZAsH4Vhad3C6GzKcP0BJIYQMFMDLzKkHkN0bE7wDIijc73JUeGiLhVeq4ES1HnuSTOKvdo/As9HDdvie1A3VKr/CbiyA29zcCXp+KIzCfNPuMu4bHVNZIJi0VflFoUddw9rGI+L0M/qT+EFcAj+Fi8UtucxMKRka6WUzDwtvfp8Oxso51sLAJGqi+z8AnsP1/XUkYbGiougw2zW9ZuILn43+VollLQy1KzgoYb5ejh+VqGnGSVcDh769Ec4LZbS45h83xlW4BoDRswt+5ZYuGR3qcTTCnD8g== Accept-Language: en-US Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11020101.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.101;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.101 Authentication-Results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=north-ayrshire.gov.uk; Content-Type: multipart/mixed; boundary=\"_04b6e986-bf85-4e8e-8964-19b0c44248f2_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=north-ayrshire.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=VBnQRx8yaZ67meIkhLAJtSqmhNFrRypasEneVlAjGFo=; b=KLa7b2YKRxTw7hd6/LHnhnnPUPCXtVSX9Zp/m9JwyJEnL9SW6QfCi04WFwxCagz9rsKFVwzvm/MWOKme+kCSLYf7pgsEuO0nmJABuatJreHTR7Ztgogrcw5t86j3YGUj12KnCFIKKRBTu5AsTw5EjJ16NLI4Ew05Ps8aRKXfhPAOlyeqbiOKRYLwV38DcXSCQoMTM2PHAGw9LxxxlxlfC5M1cyyyg/6FAAYJfFG8PtBQZWH5T2vd7iKNaJqA9i2OnzEvy2QfnFIVUs+2waqebbHruLpnp+QH5pSF8qNT6cYTMguY1yu60MHQRTiNqXqWkOZRRp+F6iNn/YsF+FG1Hg== Date: Mon, 1 Jun 2026 09:37:32 +0000 From: SARHSCP In-Reply-To: MIME-Version: 1.0 Message-ID: Microsoft.Exchange.RMSApaAgent.ProtectionTemplateId: c026002d-cda6-401e-bfad-28de214d0fba Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id A8lvor80SnKVbWYThd8-JA for ; Mon, 01 Jun 2026 09:37:45.798 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTz5c-00000001OA7-0Fwp\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 10:37:44 +0100 Received: from mail-uksouthazon11020101.outbound.protection.outlook.com ([52.101.196.101] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wTz5Z-0000000C3x2-3cJS\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 10:37:43 +0100 Received: from CWLP123MB4130.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:8d::8) by LO2P123MB4015.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:17e::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.16; Mon, 1 Jun 2026 09:37:32 +0000 Received: from CWLP123MB4130.GBRP123.PROD.OUTLOOK.COM ([fe80::b9b3:337b:740b:293a]) by CWLP123MB4130.GBRP123.PROD.OUTLOOK.COM ([fe80::b9b3:337b:740b:293a%6]) with mapi id 15.21.0071.015; Mon, 1 Jun 2026 09:37:32 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of north-ayrshire.gov.uk designates 52.101.196.101 as permitted sender) client-ip=52.101.196.101; envelope-from=sarhscp@north-ayrshire.gov.uk; helo=LO3P265CU004.outbound.protection.outlook.com; References: Resent-Date: Mon, 01 Jun 2026 10:37:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR NAC7/9657 Mcmaster Thread-Index: AdzxqcAa/joG1RFJR+CTV4swI1cd0A== Thread-Topic: SAR NAC7/9657 Mcmaster To: \"evidence@mmalegal.co.uk\" X-Forefront-Antispam-Report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB4130.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(1800799024)(376014)(6049299003)(69100299015)(22082099003)(18002099003)(5023799004)(11063799006)(4143699003)(56012099006)(8096899003)(4013099003)(4053099003)(38070700021);DIR:OUT;SFP:1102; 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One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] Message-ID: CWLP123MB4130A933420962F93E1EA480AA152@CWLP123MB4130.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -10.8 (----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_ActionId=26d27e54-9f2b-4e8f-9a9f-daaa5281f9cc;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_ContentBits=0;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Enabled=true;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Method=Privileged;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Name=4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_SetDate=2026-05-29T12:22:51Z;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_SiteId=bef5d4b2-6c9e-4fe0-9bdf-45398ab43327;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Tag=10, 0, 1, 1;","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsge56a45fef9fpKmrvy"}} [2026-06-01 09:39:55] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752","html":"
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74240645554472] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73478651215571] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB56542CECE355E727BFFD7A31DF152@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.2 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(6133799003)(11063799006)(5023799004)(56012099006)(22082099003)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|69100299015|366016|6133799003|11063799006|5023799004|56012099006|22082099003|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: a81785ca-721f-4edf-1913-08debfba61fa x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB5654:EE_|LO8P123MB7949:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"dg.dpa-office ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","text":"Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","dkim":"{@nhs.scot : pass}","SPF":"fail"} [2026-06-01 09:39:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:39:55, 2026-06-01 09:39:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:39:55, 2026-06-01 09:39:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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References: Resent-Date: Mon, 01 Jun 2026 10:39:52 +0100 Resent-From: evidence@mmalegal.co.uk Subject: URGENT - DPO/2026/85 - Data Subject Access Request - Mr Nicolas Mcjury (OFFICIAL - SENSITIVE: Personal Data) Thread-Index: AdzxqpCwesIKmxH6RgS1PsZj7Lqing== Thread-Topic: URGENT - DPO/2026/85 - Data Subject Access Request - Mr Nicolas Mcjury (OFFICIAL - SENSITIVE: Personal Data) To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@glasgow.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB2581.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: e58cf668-d2a9-46e8-4ee2-08debfc1b71d X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: b986e70f-a01e-4e41-8a89-7a2652b45a52 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 01 Jun 2026 09:39:45.4627 (UTC) 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OFFICIAL - SENSITIVE: Personal Data

 

Dear Sir / Madam,

 

URGENT

 

As indicated, in previous responses, this is not the correct email address for Subject Access Requests for information held by Social Work Services. 

We have advised MMA Legal NINE times of the correct process several times, however, we continue to receive request to the wrong team and mailbox.

 

The correct SAR process is details on the Council’s website at: https://www.glasgow.gov.uk/article/4751/Make-a-Subject-Access-Request-to-SWS

 

The correct email address for request for Social Work / Care Home records is dataprotection@sw.glasgow.gov.uk

 

Any further emails to this mailbox will not be actioned. Please ensure you use the correct email address given above.

 

Yours sincerely,

 

Office of the Data Protection Officer

Chief Executive’s Department

Glasgow City Council

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 10:19
To: DataProtection(CED) <DataProtection@glasgow.gov.uk>
Subject: Data Subject Access Request - Mr Nicolas Mcjury

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Nicolas Mcjury
Client Address: Flat 1/2 820 Govan Rd, Glasgow, G51 3UP
Client Reference: 100096
Date of Birth: 28/10/1966
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Glenochil: 1982-1983
  • Polmont : 1983-1984
  • Glenochil: 1984



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 

OFFICIAL - SENSITIVE: Personal Data


Proud host city of the 2026 Commonwealth Games

Please print responsibly and, if you do, recycle appropriately.

Disclaimer: This email is from Glasgow City Council or one of its Arm’s Length Organisations (ALEOs). Views expressed in this message do not necessarily reflect those of the council, or ALEO, who will not necessarily be bound by its contents. If you are not the intended recipient of this email (and any attachment), please inform the sender by return email and destroy all copies. Unauthorised access, use, disclosure, storage or copying is not permitted. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. We therefore strongly advise you not to email any information which, if disclosed to someone else, would be likely to cause you distress. If you have an enquiry of this nature then please write to us using the postal system. If you choose to email this information to us there can be no guarantee of privacy. Any email, including its content, may be monitored and used by the council, or ALEO, for reasons of security and for monitoring internal compliance with the office policy on staff use. Email monitoring or blocking software is also used. Please be aware that you have a responsibility to make sure that any email you write or forward is within the bounds of the law. Glasgow City Council, or ALEOs, cannot guarantee that this message or any attachment is virus free or has not been intercepted and amended. You should perform your own virus checks.

Protective Marking

We are using protective marking software to mark all our electronic and paper information based on its content, and the level of security it needs when being shared, handled and stored. You should be aware of what these marks mean for you when information is shared with you:

1.OFFICIAL SENSITIVE (plus one of four sub categories: Personal Data, Commercial, Operational, Senior Management) - this is information regarding the business of the council or of an individual which is considered to be sensitive. In some instances an email of this category may be marked as PRIVATE

2.OFFICIAL - this is information relating to the business of the council and is considered not to be particularly sensitive

3.NOT OFFICIAL – this is not information about the business of the council.

For more information about the Glasgow City Council Protective Marking Policy please visit https://glasgow.gov.uk/protectivemarking For further information and to view the council’s Privacy Statement(s), please click on link below:www.glasgow.gov.uk/privacy
","attachments":"5","text":"OFFICIAL - SENSITIVE: Personal Data Dear Sir / Madam, URGENT As indicated, in previous responses, this is not the correct email address for Subject Access Requests for information held by Social Work Services. We have advised MMA Legal NINE times of the correct process several times, however, we continue to receive request to the wrong team and mailbox. The correct SAR process is details on the Council's website at: https://www.glasgow.gov.uk/article/4751/Make-a-Subject-Access-Request-to-SWS The correct email address for request for Social Work / Care Home records is dataprotection@sw.glasgow.gov.uk Any further emails to this mailbox will not be actioned. Please ensure you use the correct email address given above. Yours sincerely, Office of the Data Protection Officer Chief Executive's Department Glasgow City Council From: MMA Legal Sent: 01 June 2026 10:19 To: DataProtection(CED) Subject: Data Subject Access Request - Mr Nicolas Mcjury Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Nicolas Mcjury Client Address: Flat 1/2 820 Govan Rd, Glasgow, G51 3UP Client Reference: 100096 Date of Birth: 28/10/1966 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Glenochil: 1982-1983 * Polmont : 1983-1984 * Glenochil: 1984 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. OFFICIAL - SENSITIVE: Personal Data Proud host city of the 2026 Commonwealth Games Please print responsibly and, if you do, recycle appropriately. Disclaimer: This email is from Glasgow City Council or one of its Arm's Length Organisations (ALEOs). Views expressed in this message do not necessarily reflect those of the council, or ALEO, who will not necessarily be bound by its contents. If you are not the intended recipient of this email (and any attachment), please inform the sender by return email and destroy all copies. Unauthorised access, use, disclosure, storage or copying is not permitted. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. We therefore strongly advise you not to email any information which, if disclosed to someone else, would be likely to cause you distress. If you have an enquiry of this nature then please write to us using the postal system. If you choose to email this information to us there can be no guarantee of privacy. Any email, including its content, may be monitored and used by the council, or ALEO, for reasons of security and for monitoring internal compliance with the office policy on staff use. Email monitoring or blocking software is also used. Please be aware that you have a responsibility to make sure that any email you write or forward is within the bounds of the law. Glasgow City Council, or ALEOs, cannot guarantee that this message or any attachment is virus free or has not been intercepted and amended. You should perform your own virus checks. Protective Marking We are using protective marking software to mark all our electronic and paper information based on its content, and the level of security it needs when being shared, handled and stored. You should be aware of what these marks mean for you when information is shared with you: 1.OFFICIAL SENSITIVE (plus one of four sub categories: Personal Data, Commercial, Operational, Senior Management) - this is information regarding the business of the council or of an individual which is considered to be sensitive. In some instances an email of this category may be marked as PRIVATE 2.OFFICIAL - this is information relating to the business of the council and is considered not to be particularly sensitive 3.NOT OFFICIAL - this is not information about the business of the council. For more information about the Glasgow City Council Protective Marking Policy please visit https://glasgow.gov.uk/protectivemarking For further information and to view the council's Privacy Statement(s), please click on link below:www.glasgow.gov.uk/privacy","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpemgui51sll8e9Q7v80B"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpidt1pev5h7nk2SschBu"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfa9plc9e0u0mb0nlUTh"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php2au84nfnbt2i2rlSM5g"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php9u62mu9bc2sm7rOxPaX"}} [2026-06-01 09:42:38] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-tvzdisip.png\",\"name\":\"Outlook-tvzdisip.png\",\"type\":\"image/png\",\"content-id\":\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\"},\"attachment2\":{\"filename\":\"Outlook-orzvodab.png\",\"name\":\"Outlook-orzvodab.png\",\"type\":\"image/png\",\"content-id\":\"da4fa993-95ac-4fdb-afbf-690def21a2c3\"},\"attachment3\":{\"filename\":\"Outlook-dky4iqsh.png\",\"name\":\"Outlook-dky4iqsh.png\",\"type\":\"image/png\",\"content-id\":\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\"}}","attachments":"3","headers":"ARC-Authentication-Results: i=3; 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Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records","content-ids":"{\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\":\"attachment3\",\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\":\"attachment1\",\"da4fa993-95ac-4fdb-afbf-690def21a2c3\":\"attachment2\"}","text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpju4emgrap3r0e6LKVXn"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdibk8ki869vmew0ZqK6"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqnbafs6hqru4aggw9lT"}} [2026-06-01 09:42:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:42:38, 2026-06-01 09:42:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:42:38, 2026-06-01 09:42:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:44:44] production.DEBUG: Inbound email data {"subject":"RE: Data Subject Access Request - Mr Paul Ryan Carroll","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SPSSubjectAccessRequests@prisons.gov.scot\"}","text":"OFFICIAL Good morning, Thank you for your email, I acknowledge receipt of your request. Your request will now be processed and you will be provided with a response within statutory timescales. Kind regards Sam Samantha Conner Acting Data Protection Manager SPS Headquarters Scottish Prison Service One Lochside, 1 Lochside Avenue, Edinburgh, EH12 9DJ OFFICIAL From: MMA Legal Sent: 28 May 2026 12:02 To: SPS Subject Access Requests Subject: Data Subject Access Request - Mr Paul Ryan Carroll Caution: This email originated from a sender OUTSIDE of your organization! Please proceed with caution and DO NOT Follow guidance, Click links, Open attachments or provide ANY information Unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Paul Ryan Carroll Client Address: 13 Maimhor Road, Seamill West Kilbride , KA23 9EE Client Reference: 100318 Date of Birth: 13/04/1984 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * HM Prison Barlinnie: 1999 * HMYOI Polmont: 2000 * HM Prison Glenochil: 2001 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL


Good morning,

 

Thank you for your email, I acknowledge receipt of your request.

 

Your request will now be processed and you will be provided with a response within statutory timescales.

 

Kind regards

 

Sam

 

Samantha Conner

Acting Data Protection Manager

SPS Headquarters

Scottish Prison Service

One Lochside,

1 Lochside Avenue, Edinburgh, EH12 9DJ

 

 


OFFICIAL

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SPS Subject Access Requests <SPSSubjectAccessRequests@prisons.gov.scot>
Subject: Data Subject Access Request - Mr Paul Ryan Carroll

 

Caution: This email originated from a sender OUTSIDE of your organization! Please proceed with caution and DO NOT Follow guidance, Click links, Open attachments or provide ANY information Unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Paul Ryan Carroll
Client Address: 13 Maimhor Road, Seamill West Kilbride , KA23 9EE
Client Reference: 100318
Date of Birth: 13/04/1984
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • HM Prison Barlinnie: 1999
  • HMYOI Polmont: 2000
  • HM Prison Glenochil: 2001



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [prisons.gov.scot, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.37); DKIM verification succeed [prisons.gov.scot:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.101.121(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.121:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.67) [-0.67754838265729] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.6956488609496] X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68261433490281] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [prisons.gov.scot:+] Message-ID: LO8P302MB0988F52F724E25F9406ABE82DD152@LO8P302MB0988.GBRP302.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.2 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=prisons.gov.scot; msip_labels: MSIP_Label_345a5628-45e9-4ab3-9be1-66b8fee5ba00_Enabled=True;MSIP_Label_345a5628-45e9-4ab3-9be1-66b8fee5ba00_SiteId=72e022f2-1d7b-48a2-872d-a0ff35f57a8d;MSIP_Label_345a5628-45e9-4ab3-9be1-66b8fee5ba00_SetDate=2026-06-01T09:44:30.0000000Z;MSIP_Label_345a5628-45e9-4ab3-9be1-66b8fee5ba00_Name=Official;MSIP_Label_345a5628-45e9-4ab3-9be1-66b8fee5ba00_ContentBits=3;MSIP_Label_345a5628-45e9-4ab3-9be1-66b8fee5ba00_Method=Standard x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO8P302MB0988.GBRP302.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(376014)(69100299015)(366016)(5023799004)(18002099003)(22082099003)(56012099006)(11063799006)(8096899003)(38070700021);DIR:OUT;SFP:1102; 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Your request will now be processed and you will be provided with a response within statutory timescales. Kind regards Sam Samantha Conner Acting Data Protection Manager SPS Headquarters Scottish Prison Service One Lochside, 1 Lochside Avenue, Edinburgh, EH12 9DJ OFFICIAL From: MMA Legal Sent: 28 May 2026 12:03 To: SPS Subject Access Requests Subject: Data Subject Access Request - Mr Kevin Reynolds Caution: This email originated from a sender OUTSIDE of your organization! Please proceed with caution and DO NOT Follow guidance, Click links, Open attachments or provide ANY information Unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Kevin Reynolds Client Address: 103 Old Monkland Road , Coatbridge , ML5 5EX Client Reference: 100330 Date of Birth: 17/07/1979 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * HM Prison Barlinnie Youth Offenders : 1995 - 1997 * Longriggend Young Offenders' Institution: 1997 - 1998 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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OFFICIAL


Good morning,

 

Thank you for your email, I acknowledge receipt of your request.

 

Your request will now be processed and you will be provided with a response within statutory timescales.

 

Kind regards

 

Sam

 

Samantha Conner

Acting Data Protection Manager

SPS Headquarters

Scottish Prison Service

One Lochside,

1 Lochside Avenue, Edinburgh, EH12 9DJ

 

 


OFFICIAL

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SPS Subject Access Requests <SPSSubjectAccessRequests@prisons.gov.scot>
Subject: Data Subject Access Request - Mr Kevin Reynolds

 

Caution: This email originated from a sender OUTSIDE of your organization! Please proceed with caution and DO NOT Follow guidance, Click links, Open attachments or provide ANY information Unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Kevin Reynolds
Client Address: 103 Old Monkland Road , Coatbridge , ML5 5EX
Client Reference: 100330
Date of Birth: 17/07/1979
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • HM Prison Barlinnie Youth Offenders : 1995 - 1997
  • Longriggend Young Offenders' Institution: 1997 - 1998



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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charset=UTF-8 DKIM-Signature: v=1; a=rsa-sha256; d=pm.mtasv.net; s=pm20250806; c=relaxed/relaxed;\tbh=FuuvxfUvaulyUGBNFCnK3QfkJ/RubbZo7P+K24Sd7LY=;\th=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id;\tt=1780307187; x=1780911987;\tb=fFQoveIeQVQ80i8TOpgZdjV4CjVkQtWNiFSh8DWAJ4HzvqP3ERiB7ya2r3/rZw/xXIfjnb+qv\tncj8YxbGqnzauvOMs0lRsvVfn4rWeyY28R+71tZPB51m98FWmZ3tebd3TTpf312VxT0pbDWxBSn\tD7DstrHxFfnt6WNvyEEq0GYS/BYttMDTiz/coJo/DUNcdyltImQS+b3CxKoF9AcHJ+KERnvI3GU\tltyVcK5BjsGJqGZq8WAqmU4ebo/LJejjE7Er7JG2wvteimpgrrDWN2OITDWIRAwUCYkorq4lmUq\teYGoSwk67ZOfuuSuOP8uoHkJzUZTRFSHJXi6C9j/HHqg==; DKIM-Signature: v=1; a=rsa-sha256; d=ams-sar.com; s=20190925102459pm;\tc=relaxed/relaxed; i=noreply@ams-sar.com; t=1780307187; x=1780479987;\th=date:date:from:from:message-id:reply-to:sender:subject:subject:to:to:cc:\tfeedback-id:mime-version:content-type:content-transfer-encoding;\tbh=FuuvxfUvaulyUGBNFCnK3QfkJ/RubbZo7P+K24Sd7LY=;\tb=kU9z6Cqy6yrSqUhrbe38Lp+1BZ/Tp6c4yHtZgF02jdz8JQay7bRBTWK85Fs5H5uGotnAW6VqKNA\t/ijYoHDxf/tvO3lTURdqZiUiAVLKlqCMQBHU2tQMSGeVq6I+qPGqY9yomGC6Ja6pkOGs17PXAKqCD\thkwIyLchWshsKC/fGao= Date: Mon, 01 Jun 2026 09:46:27 +0000 Feedback-ID: s5046332-_:s5046332:a143358:postmark From: Sars No Reply MIME-Version: 1.0 Message-Id: <9d203835-a4a9-4759-9185-523053b4165a@mtasv.net> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id oH_mGtBISrKJGUiXNBxAGQ for ; Mon, 01 Jun 2026 09:46:30.096 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wTzE4-0000000Frl8-48wn\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 10:46:29 +0100 Received: from mta246b-ord.mtasv.net ([104.245.209.246])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wTzE4-0000000CT6K-14QF\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 10:46:28 +0100 Received: from ip-172-26-23-173.us-east-2.compute.internal (172.26.23.173) by production-pmta-useast2.internal.postmarkapp.com (KumoMTA 10.97.242.244) with ESMTP id c2599dcf5d9e11f1a9300209af5131b9 for ; Mon, 1 Jun 2026 09:46:27 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of pm-bounces.ams-sar.com designates 104.245.209.246 as permitted sender) client-ip=104.245.209.246; envelope-from=pm_bounces@pm-bounces.ams-sar.com; helo=mta246b-ord.mtasv.net; Resent-Date: Mon, 01 Jun 2026 10:46:28 +0100 Resent-From: evidence@mmalegal.co.uk Subject: You have been sent a message regarding a subject access request. To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 104.245.209.246 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: 9d203835-a4a9-4759-9185-523053b4165a X-PM-Message-Options: v1;1.LWV9c1Fi8yi3BP8T65RZbw.2dZzN64-AifA_c3SnOrtiE5DvQZ8Qat2bv-mCIF0YeWWHlSOj9gGCAdB20uRFHnVr8AStvtYeXHTf1edKgdpPbEGGNAOg51RCXmMCJ3juvFRhW1cz6a7I5G7MVacVIoImiYUqq0-menjUVOMeHjIxVbhsyM7xTAURfXOjKcMf5s1g6cublaifX_fBIMCkom_ X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.63) Symbol: GENERIC_REPUTATION(-0.62) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.64) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: IP_REPUTATION_HAM(-0.85) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [104.245.209.246:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:104.245.209.192/26] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63574414969006] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62010755666144] X-Symbol: ASN(0.00) [asn:23352, ipnet:104.245.208.0/21, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.64) [-0.6491907743353] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 23352(-0.24), country: US(-0.01), ip: 104.245.209.246(-0.61)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: 9d203835-a4a9-4759-9185-523053b4165a@mtasv.net X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-virtual-MTA: ord-104-245-209-246","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\"}","dkim":"{@pm.mtasv.net : pass, noreply@ams-sar.com : pass}","SPF":"fail","from":"Sars No Reply ","subject":"You have been sent a message regarding a subject access request.","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"pm_bounces@pm-bounces.ams-sar.com\"}","to":"evidence@mmalegal.co.uk","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

A subject access request has been linked to your account. The link below can be used to view and manage this request.

Login

Thanks,

Subject Access Request Team

If you’re having trouble with the button above, copy and paste the URL below into your web browser.

https://lothian.ams-sar.com:443/MyRequest/Request/Details?Id=LOTH00014570SAR

AMS SAR Portal ©2019 - 2025 Automated Messaging Systems Limited. All Rights reserved

","sender_ip":"185.151.28.75"} [2026-06-01 09:50:59] production.DEBUG: Inbound email data {"text":"Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd\"}}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.35;\tiprev=pass (mail-ukwestazon11012035.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.35;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.35 ARC-Authentication-Results: i=1; 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Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj5oq4norqrte9rUF2K2"}} [2026-06-01 09:50:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:50:59, 2026-06-01 09:50:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 09:50:59, 2026-06-01 09:50:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 09:51:12] production.DEBUG: Inbound email data {"text":"OFFICIAL Good morning, Thank you for your email. Unfortunately, SPS are not the data controllers for the below institution: * Friarton These records may be available within National Records Scotland - I would suggest that as per the guidance held on their website Time spent in care records - National Records of Scotland (NRS) that you complete a time spent in care records request form so they can conduct a search of their records. Kind regards Samantha Conner Acting Data Protection Manager SPS Headquarters Scottish Prison Service One Lochside, 1 Lochside Avenue, Edinburgh, EH12 9DJ OFFICIAL From: MMA Legal Sent: 28 May 2026 12:03 To: SPS Subject Access Requests Subject: Data Subject Access Request - Mr Thomas Burns Caution: This email originated from a sender OUTSIDE of your organization! Please proceed with caution and DO NOT Follow guidance, Click links, Open attachments or provide ANY information Unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Thomas Burns Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Client Reference: 100396 Date of Birth: 20/05/1950 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Friarton Borstal Perth : 1967 -1968 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@prisons.gov.scot : pass}","sender_ip":"185.151.28.76","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SPSSubjectAccessRequests@prisons.gov.scot\"}","html":"

OFFICIAL


Good morning,

 

Thank you for your email.

 

Unfortunately, SPS are not the data controllers for the below institution:

  • Friarton

 

These records may be available within National Records Scotland – I would suggest that as per the guidance held on their website Time spent in care records - National Records of   Scotland (NRS) that you complete a time spent in care records request form so they can conduct a search of their records.

 

Kind regards

 

Samantha Conner

Acting Data Protection Manager

SPS Headquarters

Scottish Prison Service

One Lochside,

1 Lochside Avenue, Edinburgh, EH12 9DJ

 

 


OFFICIAL

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SPS Subject Access Requests <SPSSubjectAccessRequests@prisons.gov.scot>
Subject: Data Subject Access Request - Mr Thomas Burns

 

Caution: This email originated from a sender OUTSIDE of your organization! Please proceed with caution and DO NOT Follow guidance, Click links, Open attachments or provide ANY information Unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Thomas Burns
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Client Reference: 100396
Date of Birth: 20/05/1950
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Friarton Borstal Perth : 1967 -1968



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 10:18
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Nicolas Mcjury
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Nicolas Mcjury
Client Reference: 100096
Client Address: Flat 1/2 820 Govan Rd, Glasgow, G51 3UP
Date of Birth: 28/10/1966
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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Registered Office: Stok, Princes Street, Stockport SK1 1RY
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:94b3b7b1-e266-42fc-bae8-c3d8de643565] ________________________________ From: MMA Legal Sent: 01 June 2026 10:18 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Nicolas Mcjury Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Nicolas Mcjury Client Reference: 100096 Client Address: Flat 1/2 820 Govan Rd, Glasgow, G51 3UP Date of Birth: 28/10/1966 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1q4bfvq6t1olejQEbTo"}} [2026-06-01 09:55:45] production.DEBUG: Inbound email data {"subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","dkim":"{@scotland.police.uk : pass}","SPF":"fail","content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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boundary=\"_006_a06afc3f792d4b58aeb15d58ef88818bscotlandpoliceuk_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=FoQ+FFW0Fz1OvGlsIF0IF/VDHmDAThso8a9xkLqKzew=; b=FFY6173C+dHsXTnnI+4KYoFzJ7hglpSeryeM/WpZyidQq6iJt105SlbLdfegdp7L4Sr0UAcTxUMTu0Nl6ib4nP5WWHbfz/7YP4vuOggac3fcw/NVK4Z1nm+USB4v8IE+Vvpe/tYybafZc8tpsitf0m10SCk/wUFYIXeh4eBNu1H3hrQN/mIToIjoPQRHHGzj9I+A7IMMPstwlHe4XuAoVZUrmw8K5Zsp9aX85ZkwXiCjnA+x6tCYbmFfBaJ3IFwMPf9cmx/rZUAOBfOuFv8k639SIbKpgnUXoyRI7qA6czbDll7yABxWbuDG63OLCe7PdeFlzJI093GEXbBZMvISJg== Date: Fri, 29 May 2026 10:52:20 +0000 From: Data Protection Subject Access\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id VrfHUBtbSOiRag1699mmTA for ; Fri, 29 May 2026 10:52:26.911 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSupF-00000000Sbq-3DyT\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:52:26 +0100 Received: from mail-ukwestazon11020079.outbound.protection.outlook.com ([52.101.195.79] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSupF-0000000BlI6-16Dx\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:52:25 +0100 Received: from LO4P265CA0255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:37c::20) by LO2P123MB6007.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:258::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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Fri, 29 May 2026 11:52:20 +0100 Received-SPF: pass (mx1.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.195.79 as permitted sender) client-ip=52.101.195.79; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: <4a44059c46394e1fae2f35d0c0960df8@scotland.police.uk> Resent-Date: Fri, 29 May 2026 11:52:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] Thread-Index: Adzbo+Y9wkPJHnjdSautp2sVW8DuNwSJn2uEAGNhFXA= Thread-Topic: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(1800799024)(36860700016)(6049299003)(7149299003)(82310400026)(376014)(4053099003)(4013099003)(8096899003)(4076899003)(13003099007)(18002099003)(22082099003)(6133799003)(56012099006)(11063799006)(5023799004)(4143699003)(4133799003);DIR:OUT;SFP:1102; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.79:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62977549322602] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.85) [-0.85124131822563] X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75920021322859] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-1.09) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.195.79(-0.84)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] Message-ID: a06afc3f792d4b58aeb15d58ef88818b@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -6.4 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","from":"Data Protection Subject Access\t","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5pb659raq4e87hKg3Mh"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php676ffe9j3cddeOcis6H"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phph65c8vi7790v1YqZSvr"}} [2026-06-01 09:55:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 09:55:45, 2026-06-01 09:55:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 09:55:45, 2026-06-01 09:55:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 10:01:46] production.DEBUG: Inbound email data {"from":"aa.Subject Access Request ","subject":"Re: Data Subject Access Request - Ms Fiona Dinsmore","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.60;\tiprev=pass (mail-uksouthazon11012060.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.60;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.60 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass 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header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.60 Content-Type: multipart/alternative; boundary=\"_000_CWLP123MB658922399B86976D3966B144C6162CWLP123MB6589GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=S/ab9XJdwS+H5LPW5C+fV+mHa7yZRYaQy34beh7ppYg=; b=lhD4akSrU0TxDCqGh4BisVR3POURVG2iz5spKCojR1SvT8P8+1JcPjTF/v14oJ75tfPDfHtkvlZXx8FBujF4MSzTGzdRs0GBEA9JMC9Ow5s6gkPjY+2YK0s7WbHYhac4F7+2E4Hvw0iRMdrshUDjLHT1pxro4x5nbZDld50MQYU= Date: Fri, 29 May 2026 10:42:12 +0000 From: aa.Subject Access Request In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 8LrpoZ8IQU-uTaulpFI3vw for ; Fri, 29 May 2026 10:42:17.838 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSufQ-0000000GUKH-0tZh\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:42:16 +0100 Received: from mail-uksouthazon11012060.outbound.protection.outlook.com ([52.101.96.60] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSufP-0000000AvdM-3H0F\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:42:16 +0100 Received: from CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:185::10) by CWLP123MB3889.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:a6::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; Fri, 29 May 2026 10:42:13 +0000 Received: from CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM ([fe80::e1c:7f7e:6b4:cb9b]) by CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM ([fe80::e1c:7f7e:6b4:cb9b%3]) with mapi id 15.21.0071.014; Fri, 29 May 2026 10:42:13 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of aapct.scot.nhs.uk designates 52.101.96.60 as permitted sender) client-ip=52.101.96.60; envelope-from=SubjectAccessRequest@aapct.scot.nhs.uk; helo=LO0P265CU003.outbound.protection.outlook.com; References: Resent-Date: Fri, 29 May 2026 11:42:16 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Ms Fiona Dinsmore Thread-Index: AQHc7pGiLtwej2Nwnka1u430qbTOEbYk0ima Thread-Topic: Data Subject Access Request - Ms Fiona Dinsmore To: MMA Legal X-Forwarded-For: SubjectAccessRequest@aapct.scot.nhs.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 1c2ff1b3-75be-4591-d852-08debd6ef18b X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 10:42:12.9080 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: WVCJiRwzr6qbJ+ZpGBcC9HOKTIAB5mOpAeGek97p0scsEc7ZzSjxsixdf4PM7I+cS1gFn689vsSpnbRFX//uzL+KAkZiF77KVWoTvhryqPM= X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWLP123MB3889 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.60 X-OriginatorOrg: aapct.scot.nhs.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.30) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.90) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.62) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.67) Symbol: NEURAL_SPAM(0.00) Symbol: SPF_REPUTATION_HAM(-0.73) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.90) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.60(-0.67)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.60:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62077041992278] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67832055736038] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73658228454155] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: 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Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}"} [2026-06-01 10:01:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:01:46, 2026-06-01 10:01:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:01:46, 2026-06-01 10:01:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 10:02:00] production.DEBUG: Inbound email data {"subject":"RE: SAR NAC7/9550 Mccracken","text":"Good morning, Along with the below request for signed identification, we also require some additional information. We note on your original request there is no specified units mentioned. For us to carry out further detailed checks could you please provide the units in which Mr McCracken was placed? Regards, Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP Sent: 28 May 2026 14:36 To: evidence@mmalegal.co.uk Subject: SAR NAC7/9550 Mccracken Good afternoon We write to acknowledge receipt of your request for access to personal information dated 28/05/26 received by the Council on 28/05/26 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that your request can be processed further we would be grateful if you could provide a signed form of identification for your client. This can be a copy of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. Alternatively, if these are not available, we can accept a photograph of a signature on the back of a bank card with account details redacted. This can be returned to SARHSCP@north-ayrshire.gov.uk The reason we ask for signed identification is to verify the signature against the one on your mandate form. The Saltire card does not provide a signature for this purpose. On receipt of your completed information we will ensure that your request is passed to the appropriate Manager to be dealt with. Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCF1B5.2B7CDC50] From: MMA Legal > Sent: 28 May 2026 12:04 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Mr Andrew Mccracken Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","content-ids":"{\"image001.png@01DCF1B5.2B7CDC50\":\"attachment2\",\"~WRD3882.jpg\":\"attachment1\"}","from":"SARHSCP ","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD3882.jpg\",\"name\":\"~WRD3882.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD3882.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1B5.2B7CDC50\"}}","html":"

Good morning,

 

Along with the below request for signed identification, we also require some additional information.

We note on your original request there is no specified units mentioned. For us to carry out further detailed checks could you please provide the units in which Mr McCracken was placed?

 

Regards,

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 28 May 2026 14:36
To: evidence@mmalegal.co.uk
Subject: SAR NAC7/9550 Mccracken

 

Good afternoon

We write to acknowledge receipt of your request for access to personal information dated 28/05/26 received by the Council on 28/05/26 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures.

In order that your request can be processed further we would be grateful if you could provide a signed form of identification for your client.  This can be a copy of  - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  Alternatively, if these are not available, we can accept a photograph of a signature on the back of a bank card with account details redacted.   This can be returned to SARHSCP@north-ayrshire.gov.uk

The reason we ask for signed identification is to verify the signature against the one on your mandate form.  The Saltire card does not provide a signature for this purpose.

On receipt of your completed information we will ensure that your request is passed to the appropriate Manager to be dealt with.

Regards

 

 

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Andrew Mccracken

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

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OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Mon, 1 Jun 2026 08:43:37 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.100.94 as permitted sender) client-ip=52.101.100.94; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU009.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: <8clifnEET0C-a1ZYFizG5A@geopod-ismtpd-0> Resent-Date: Mon, 01 Jun 2026 08:43:45 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] Thread-Index: Adzbybz6vzSxPItjRiG1U7lZ1u7JlQTlZ6EZAI6ejZA= Thread-Topic: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(82310400026)(376014)(1800799024)(69100299015)(7149299003)(6049299003)(36860700016)(13003099007)(4053099003)(4013099003)(4076899003)(8096899003)(4143699003)(6133799003)(5023799004)(56012099006)(11063799006)(18002099003)(22082099003);DIR:OUT;SFP:1102; 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DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.100.94(-0.65)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~] Message-ID: eb826c329cdd4bfa9d1f6882c5b56887@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -5.9 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.2.14.11]","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.76","text":"OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","attachments":"4","SPF":"fail","subject":"RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1A2.AAF214E0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCF1A2.AAF214E0\"},\"attachment3\":{\"filename\":\"SAR-26-04050 - Response.pdf\",\"name\":\"SAR-26-04050 - Response.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"SAR-26-04050 - CHS.pdf\",\"name\":\"SAR-26-04050 - CHS.pdf\",\"type\":\"application/pdf\"}}","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"image001.png@01DCF1A2.AAF214E0\":\"attachment1\",\"image002.png@01DCF1A2.AAF214E0\":\"attachment2\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpckhn11r4shff74rWOr7"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phph5g6svbsq1daa6RCO6K"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php3favlu1s17d02keowNL"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj4al86hhu5eo6fVDPw5"}} [2026-06-01 10:02:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 10:02:25, 2026-06-01 10:02:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-06-01 10:02:25, 2026-06-01 10:02:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: a81785ca-721f-4edf-1913-08debfba61fa x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB5654:EE_|LO8P123MB7949:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","from":"dg.dpa-office ","text":"Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal "} [2026-06-01 10:09:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:09:56, 2026-06-01 10:09:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:09:56, 2026-06-01 10:09:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 10:14:58] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA644afbe387154d55a0ca82b70156803a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"152"} [2026-06-01 10:14:58] production.DEBUG: TwilioController: handleOutbound {"call_id":152,"CallSid":"CA644afbe387154d55a0ca82b70156803a","From":"client:agent_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA644afbe387154d55a0ca82b70156803a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"152"}} [2026-06-01 10:15:01] production.WARNING: Twilio webhook signature validation failed. {"url":"https://hastaging.fintrixor.co.uk/webhook/twilio/status","signature":"bFRHB71rlbDi/UKKvzRg3Tc2nyQ=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} [2026-06-01 10:15:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA8af1dde206e1ab0c025666bc0cd6c5f0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"153"} [2026-06-01 10:15:04] production.DEBUG: TwilioController: handleOutbound {"call_id":153,"CallSid":"CA8af1dde206e1ab0c025666bc0cd6c5f0","From":"client:agent_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA8af1dde206e1ab0c025666bc0cd6c5f0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"153"}} [2026-06-01 10:15:07] production.WARNING: Twilio webhook signature validation failed. {"url":"https://hastaging.fintrixor.co.uk/webhook/twilio/status","signature":"Sf16iauMT9UDtwlYjwCv8gtPvEc=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} [2026-06-01 10:15:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CAa0c05b9b741000fbe74221b1b0d403f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"154"} [2026-06-01 10:15:42] production.DEBUG: TwilioController: handleOutbound {"call_id":154,"CallSid":"CAa0c05b9b741000fbe74221b1b0d403f4","From":"client:agent_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CAa0c05b9b741000fbe74221b1b0d403f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"154"}} [2026-06-01 10:15:45] production.WARNING: Twilio webhook signature validation failed. {"url":"https://hastaging.fintrixor.co.uk/webhook/twilio/status","signature":"j5QoqSmOKelmp5M6p1muVHyv2wk=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} [2026-06-01 10:16:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA5ecd990433d8b6615dd450ad3841ba7c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"155"} [2026-06-01 10:16:28] production.DEBUG: TwilioController: handleOutbound {"call_id":155,"CallSid":"CA5ecd990433d8b6615dd450ad3841ba7c","From":"client:agent_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA5ecd990433d8b6615dd450ad3841ba7c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"155"}} [2026-06-01 10:16:31] production.WARNING: Twilio webhook signature validation failed. {"url":"https://hastaging.fintrixor.co.uk/webhook/twilio/status","signature":"pObAFkrFWMGf4dDqO1XEkHe2Z8k=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} [2026-06-01 10:17:01] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA915ec08cee95386a16507dc3238db6ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"156"} [2026-06-01 10:17:01] production.DEBUG: TwilioController: handleOutbound {"call_id":156,"CallSid":"CA915ec08cee95386a16507dc3238db6ea","From":"client:agent_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA915ec08cee95386a16507dc3238db6ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"156"}} [2026-06-01 10:17:04] production.WARNING: Twilio webhook signature validation failed. {"url":"https://hastaging.fintrixor.co.uk/webhook/twilio/status","signature":"+uLhGEjafkyRVR9JjQjJobQrVaU=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 158 (image002.jpg) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 159 (image003.png) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 160 (image004.png) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 161 (image005.png) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 162 (20260527-DP8578334-FITB-NoTrace.docx). [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 163 (Outlook-maxb42zf.png) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 164 (Outlook-nskvobun.png) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 165 (image001.png) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 166 (image003.jpg) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 167 (SAR Solicitor Handover Letter - No documents found.docx). [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 168 (Outlook-zngt20t4.png) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 169 (Outlook-2drqasr4.png) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 170 (Outlook-uyfgzqwv.png) skipped — unsupported type. [2026-06-01 10:17:25] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 171 (Accessing+Encrypted+Emails+Guide.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 172 (message_v4.rpmsg) skipped — unsupported type. [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 173 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:25] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 174 (IEP user guide.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:25] production.INFO: ExtractMessageAttachmentsJob: attachment 175 (Outlook-eq3nfg1b.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 176 (Outlook-aemxb0t3.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 177 (image001.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 178 (image002.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 179 (Outlook-rhxc4z5t.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 180 (Outlook-4pjdeaee.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 181 (image001.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 182 (image002.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 183 (image001.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 184 (image002.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 185 (Outlook-urigd4vs.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 186 (Outlook-boeudp52.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 187 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 188 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 189 (Outlook-0dmwbbmd.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 190 (Outlook-kdohdhyp.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 191 (image001.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 192 (image002.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 193 (image001.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 194 (image002.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 195 (62bdebfb-97ff-4cb1-b77c-3530a59a8a5e) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 196 (de34a614-c620-4459-9a59-e42926ddcb8c) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 197 (Outlook-Blue text .png) skipped — unsupported type. [2026-06-01 10:17:26] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 198 (EDIR 61657.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:26] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 199 (64721 Rimbleton admisison Register.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:26] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 200 (64721 Pocket money book.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 201 (Outlook-3syrsnep.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 202 (Outlook-sy44o2em.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 203 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:26] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 204 (64481 SM in Pocket Money Book.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:26] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 205 (64481 CJ Historical file.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:26] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 206 (SAR-W-Morgan-28-May-2026-09-15-37.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 207 (Outlook-Blue text .png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 208 (Outlook-rjhgs2p4.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 209 (Outlook-ni4subwy.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 210 (Outlook-Blue text .png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 211 (message_v4.rpmsg) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 212 (ce02d5ff-4d71-4095-a710-f88165711b08) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 213 (8a437727-4656-4d96-af36-f5fd9d6545fe) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 214 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 215 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 216 (message_v4.rpmsg) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 217 (image001.png) skipped — unsupported type. [2026-06-01 10:17:26] production.INFO: ExtractMessageAttachmentsJob: attachment 218 (image002.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 219 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 220 (DSAR-DD7B4298.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 221 (Alex Atkinson - loa(2).pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 222 (Alexander Atkinson - POA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 223 (DSAR-394A583D.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 224 (Shirleen Taylor ID.jpeg) skipped — unsupported type. [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 225 (Shirleen Taylor POA 2.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 226 (51e3670c-eaf3-4417-ae29-5208b2a64175_loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 227 (DSAR-7B546A0C.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 228 (98f1d9fe-eac7-485d-9a03-aa2d6c4ba111_loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 229 (Paul Ryan Carrol POA.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 230 (Paul Ryan Carroll ID.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 231 (DSAR-16A833B6.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 232 (lorraine moffat.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 233 (Lorraine Moffat POA.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 234 (ID.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 235 (DSAR-7CCC2D5B.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 236 (lisa jane park.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 237 (Lisa Park POA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 238 (LISA PARK ID ].jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 239 (DSAR-30612ABD.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 240 (Michael Tarbett loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 241 (Michael Tarbett -POA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 242 (Michael Tarbett ID.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 243 (DSAR-729F1C55.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 244 (21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 245 (POA.jpeg) skipped — unsupported type. [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 246 (ID.jpeg) skipped — unsupported type. [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 247 (DSAR-7B420795.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 248 (Shirley Turner - loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 249 (Shirley Turner - POA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 250 (Shirley Turner ID.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 251 (DSAR-4CF91336.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 252 (Michael Tarbett loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 253 (Michael Tarbett -POA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 254 (Michael Tarbett ID.jpg) skipped — unsupported type. [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 255 (DSAR-A3B06FD1.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 256 (Donald Macmillan loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 257 (proof of name change.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:27] production.INFO: ExtractMessageAttachmentsJob: attachment 258 (Donald Macmillan - ID.jpg) skipped — unsupported type. [2026-06-01 10:17:28] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 259 (DSAR-DD7B4298.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:28] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 260 (Alex Atkinson - loa(2).pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:28] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 261 (Alexander Atkinson - POA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:28] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 262 (DSAR-E9AE9739.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:28] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 263 (LOA Helen Martin.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 264 (Helen Martin PROOF OF NAME CHANGE.jpg) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 265 (Helen Martin ID.jpg) skipped — unsupported type. [2026-06-01 10:17:28] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 266 (DSAR-1574A449.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:28] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 267 (73c76bf4-5cc1-40d1-8775-38398f8f9236_loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 268 (Toni-Marie Cullen POA.jpg) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 269 (Toni-Marie Cullen ID.jpg) skipped — unsupported type. [2026-06-01 10:17:28] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 270 (DSAR-EA031A33.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:28] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 271 (5eb36925-668a-4768-ae9e-c562f847aa42_loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 272 (Justin Scott POA.jpg) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 273 (Justin Scott ID.jpg) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 274 (image.png) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 275 (image.png) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 276 (image.png) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 277 (image.png) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 278 (image.png) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 279 (image.png) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 280 (image.png) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 281 (image.png) skipped — unsupported type. [2026-06-01 10:17:28] production.INFO: ExtractMessageAttachmentsJob: attachment 282 (image.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 283 (image.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 284 (image.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 285 (image.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 286 (image.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 287 (image.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 288 (image.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 289 (image.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 290 (image.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 291 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 292 (image001.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 293 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 294 (image001.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 295 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 296 (image002.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 297 (image001.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 298 (image001.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 299 (image001.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 300 (image001.png) skipped — unsupported type. [2026-06-01 10:17:29] production.INFO: ExtractMessageAttachmentsJob: attachment 301 (image001.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 302 (~WRD0000.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 303 (image001.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 304 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 305 (thumbnail_image002.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 306 (DSAR-2F2AF799.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:30] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 307 (CFA Charles Davies.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 308 (Screenshot 2026-03-02 at 21.46.09.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 309 (Screenshot 2026-03-02 at 21.45.48.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 310 (image001.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 311 (Outlook-2vkiuspl.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 312 (Outlook-dgsfsqtc.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 313 (shield-advisory.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 314 (chevron-light.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 315 (processed-56EF4B66-AF03-4800-876C-898EE8A4E798.jpeg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 316 (image001.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 317 (thumbnail_image002.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 318 (image001.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 319 (Outlook-npmoabg1.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 320 (Outlook-4xlyt1ft.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 321 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:30] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 322 (DSAR-9B6D6774.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:30] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 323 (a0f57c38-096a-491b-a3ac-aae98e136417_loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 324 (POOA.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 325 (ID.jpeg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 326 (image002.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 327 (image003.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 328 (image004.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 329 (image005.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 330 (image002.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 331 (image003.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 332 (image004.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 333 (image002.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 334 (image003.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 335 (image004.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 336 (image.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 337 (image001.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 338 (image003.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 339 (SAR Solicitor Aknowledgement letter.docx). [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 340 (image002.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 341 (image003.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 342 (image004.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 343 (image002.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 344 (image003.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 345 (image004.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 346 (image001.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 347 (SAR Solicitor Aknowledgement letter.docx). [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 348 (image002.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 349 (image003.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 350 (image004.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 351 (image001.png) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 352 (image003.jpg) skipped — unsupported type. [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 353 (SAR Solicitor Aknowledgement letter.docx). [2026-06-01 10:17:30] production.INFO: ExtractMessageAttachmentsJob: attachment 354 (~WRD0004.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 355 (image001.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 356 (image003.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 357 (SAR Solicitor Aknowledgement letter.docx). [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 358 (image003.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 359 (image004.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 360 (Outlook-zm4wmpwf.png) skipped — unsupported type. [2026-06-01 10:17:31] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 361 (Case note Vol 1.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 362 (Completion letter.doc) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 363 (~WRD0000.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 364 (image001.png) skipped — unsupported type. [2026-06-01 10:17:31] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 365 (20260528 Response.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 366 (Outlook-Blue text .png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 367 (Outlook-rjhgs2p4.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 368 (Outlook-ni4subwy.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 369 (Outlook-Blue text .png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 370 (Outlook-Blue text .png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 371 (image001.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 372 (image002.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 373 (image003.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 374 (image004.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 375 (image005.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 376 (image006.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 377 (image007.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 378 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 379 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 380 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 381 (~WRD0004.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 382 (image001.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 383 (image002.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 384 (image003.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 385 (image004.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 386 (image001.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 387 (image002.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 388 (image001.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 389 (image002.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 390 (~WRD0000.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 391 (image001.png) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: attachment 392 (image002.jpg) skipped — unsupported type. [2026-06-01 10:17:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 393 (Acknowledgement (s).docx). [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 394 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 395 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 396 (3a. SAR Acknowledgement Appendix 1.docx). [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 397 (image001.png) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 398 (image003.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 399 (SAR Solicitor Aknowledgement letter.docx). [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 400 (image001.png) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 401 (image003.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 402 (SAR Solicitor Aknowledgement letter.docx). [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 403 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 404 (image002.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 405 (image001.png) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 406 (image003.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 407 (SAR Solicitor Aknowledgement letter.docx). [2026-06-01 10:17:32] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 408 (DSAR-4AF3209B.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:32] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 409 (cd794115-d934-43da-be2b-7b72915d55b2_loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 410 (77c99868-1f99-404c-8b79-81be3b66fd0b.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 411 (581a1cbe-244d-4eaa-8435-fd0482acc12f.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 412 (image001.png) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 413 (SAR Solicitor Aknowledgement letter.docx). [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 414 (image001.png) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 415 (image002.png) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 416 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 417 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 418 (image001.png) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 419 (Outlook-2vkiuspl.png) skipped — unsupported type. [2026-06-01 10:17:32] production.INFO: ExtractMessageAttachmentsJob: attachment 420 (Outlook-dgsfsqtc.png) skipped — unsupported type. [2026-06-01 10:17:32] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 421 (DSAR-151F90E4.pdf.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:32] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 422 (DSAR-9EE6B336.pdf.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:32] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 423 (DSAR-64C8E67C.pdf.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:32] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 424 (DSAR-0B1B194A.pdf.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:33] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 425 (DSAR-B78D7665.pdf.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:33] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 426 (DSAR-E69DE600.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:33] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 427 (7c0c2f8e-5843-4563-b63c-56e3a30e7d12_loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:33] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 428 (Stacey Leonard - POA 3.PDF). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 429 (attachment1). [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 430 (invite.ics) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 431 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 432 (image002.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 433 (image003.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 434 (~WRD0002.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 435 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 436 (image001.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 437 (image004.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 438 (image005.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 439 (image006.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 440 (image007.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 441 (~WRD0004.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 442 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 443 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 444 (~WRD0000.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 445 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 446 (~WRD0000.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 447 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 448 (image004.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 449 (image005.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 450 (image006.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 451 (image007.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 452 (image008.png) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 453 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 454 (N.Blades - 100324 - SAR Acknowledgement Letter - 29.05.2026.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:33] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 455 (DSAR-97C295C0.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:33] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 456 (Alex Ferguson - loa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 457 (Alex Ferguson DL.jpg) skipped — unsupported type. [2026-06-01 10:17:33] production.INFO: ExtractMessageAttachmentsJob: attachment 458 (Alex Ferguson Photo ID.jpeg) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 459 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 460 (N.Blades - 100324 - SAR Acknowledgement Letter - 29.05.2026.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 461 (image.png) skipped — unsupported type. [2026-06-01 10:17:34] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 462 (SAR-D-Adams-29-May-2026-10-49-50-protected.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 463 (Outlook-kdtxbhth.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 464 (Outlook-qslvaszs.png) skipped — unsupported type. [2026-06-01 10:17:34] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 465 (A Cross LOA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 466 (Outlook-dbkrikst.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 467 (Outlook-lvd4fzd2.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 468 (image001.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 469 (image002.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 470 (0a7766c5-67d1-4c33-9237-8f732038a413) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 471 (f068a8e2-31c5-41a4-a6c1-d7a655f76aa3) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 472 (~WRD0003.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 473 (~WRD0000.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 474 (image001.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 475 (image003.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 476 (08b2bc90-dac4-4473-9632-4f6a14b8458b) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 477 (f1b922c8-07e6-4fd7-b75b-3ed5de1d6b64) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 478 (656a422d-2a98-490c-a432-65cabb22279c) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 479 (feb93ec5-4303-430a-8e2c-4175b43e1e9a) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 480 (image001.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 481 (image004.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 482 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 483 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 484 (sectra-logo.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 485 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 486 (image001.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 487 (image002.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 488 (R-18459-26-DPA - Ack-29052026.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 489 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 490 (Outlook-5mbcxzt4.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 491 (Outlook-xkatgabx.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 492 (Outlook-ymhneiqd.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 493 (Outlook-idavii5f.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 494 (Outlook-c4ifwkic.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 495 (Outlook-uwkbuzyk.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 496 (image003.png) skipped — unsupported type. [2026-06-01 10:17:34] production.INFO: ExtractMessageAttachmentsJob: attachment 497 (image004.png) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 498 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 499 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 500 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 501 (DP202600799_Response_Letter.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 502 (~WRD0000.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 503 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 504 (image002.png) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 505 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 506 (image001.png) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 507 (image002.png) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 508 (image001.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 509 (image002.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 510 (image003.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 511 (image004.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 512 (SAR-L-Johnstone-08-May-2026-13-52-20.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 513 (thumbnail_image002.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 514 (~WRD0003.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 515 (image002.png) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 516 (image001.png) skipped — unsupported type. [2026-06-01 10:17:35] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 517 (DSAR-88E28CBD.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:35] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 518 (Nicolas Mcjury LOA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 519 (WhatsApp Image 2026-03-09 at 18.26.39.jpeg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 520 (WhatsApp Image 2026-03-09 at 18.26.20.jpeg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 521 (message_v4.rpmsg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 522 (thumbnail_image002.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 523 (message_v4.rpmsg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 524 (~WRD0001.jpg) skipped — unsupported type. [2026-06-01 10:17:35] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 525 (DSAR-0CA5DF5A.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:35] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 526 (Nicolas Mcjury LOA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 527 (WhatsApp Image 2026-03-09 at 18.26.39.jpeg) skipped — unsupported type. [2026-06-01 10:17:35] production.INFO: ExtractMessageAttachmentsJob: attachment 528 (WhatsApp Image 2026-03-09 at 18.26.20.jpeg) skipped — unsupported type. [2026-06-01 10:17:36] production.INFO: ExtractMessageAttachmentsJob: attachment 529 (image.png) skipped — unsupported type. [2026-06-01 10:17:36] production.INFO: ExtractMessageAttachmentsJob: attachment 530 (~WRD3882.jpg) skipped — unsupported type. [2026-06-01 10:17:36] production.INFO: ExtractMessageAttachmentsJob: attachment 531 (image001.png) skipped — unsupported type. [2026-06-01 10:17:41] production.INFO: ClassifyInboundEmailJob: message 166 classified as 'dsar_response' (high). [2026-06-01 10:17:45] production.INFO: ClassifyInboundEmailJob: message 167 classified as 'dsar_response' (high). [2026-06-01 10:17:48] production.INFO: ClassifyInboundEmailJob: message 168 classified as 'dsar_response' (high). [2026-06-01 10:17:50] production.INFO: ClassifyInboundEmailJob: message 169 classified as 'generic' (high). [2026-06-01 10:17:52] production.INFO: ClassifyInboundEmailJob: message 170 classified as 'dsar_response' (high). [2026-06-01 10:17:55] production.INFO: ClassifyInboundEmailJob: message 171 classified as 'dsar_response' (high). [2026-06-01 10:17:57] production.INFO: ClassifyInboundEmailJob: message 172 classified as 'dsar_response' (high). [2026-06-01 10:18:00] production.INFO: ClassifyInboundEmailJob: message 173 classified as 'dsar_response' (high). [2026-06-01 10:18:02] production.INFO: ClassifyInboundEmailJob: message 174 classified as 'dsar_response' (high). [2026-06-01 10:18:06] production.INFO: ClassifyInboundEmailJob: message 175 classified as 'dsar_response' (high). [2026-06-01 10:18:09] production.INFO: ClassifyInboundEmailJob: message 176 classified as 'dsar_response' (high). [2026-06-01 10:18:11] production.INFO: ClassifyInboundEmailJob: message 177 classified as 'generic' (high). [2026-06-01 10:18:14] production.INFO: ClassifyInboundEmailJob: message 178 classified as 'dsar_response' (high). [2026-06-01 10:18:16] production.INFO: ClassifyInboundEmailJob: message 179 classified as 'dsar_response' (high). [2026-06-01 10:18:18] production.INFO: ClassifyInboundEmailJob: message 180 classified as 'dsar_response' (high). [2026-06-01 10:18:22] production.INFO: ClassifyInboundEmailJob: message 181 classified as 'generic' (high). [2026-06-01 10:18:24] production.INFO: ClassifyInboundEmailJob: message 182 classified as 'generic' (high). [2026-06-01 10:18:26] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"softfail","to":"casemanagement@mmalegal.co.uk","from":"nicholas.95@redress-scheme.scot","subject":"Scotland's Redress Scheme - John Fulton (APP552463)","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=redress-scheme.scot header.s=x54fbbsnggutvs332tepb7rqqht42cfs header.a=rsa-sha256;\tdkim=pass header.d=amazonses.com header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=54.240.7.42;\tiprev=pass (a7-42.smtp-out.eu-west-1.amazonses.com) smtp.remote-ip=54.240.7.42;\tspf=pass smtp.mailfrom=mail.redress-scheme.scot;\tdkim=pass header.d=redress-scheme.scot header.s=x54fbbsnggutvs332tepb7rqqht42cfs header.a=rsa-sha256;\tdkim=pass header.d=amazonses.com header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=7Amn+BQgsex5HerC0bO+WfDDkhwkVzG8E/1ieFyyu8Y=;\th=Resent-From:Resent-Date:Date:Message-ID:To:From:Subject:MIME-Version:\t Content-Type:DKIM-Signature:DKIM-Signature;\tb=BvLyuVx8MHhq/oH+feqGNKN8z63fRrthaQ70Aqlq1bhrxBfFZJdnKpsetBsd4rht0PTUH5Wvki\t rQkJyqFVqhDwAjQkUa9aldKRicgSvbuM42Ni5nz2qzsA8OllTuaYREUD2r/YhSMt8b3nufE4qu\t wEX7ixpfDvX8XrTRSPhh0We6XR6ebCD6famYEH7lTV2rNWfb4ayEDBxYVxsJBeJPG1m+thrL4Z\t rxVjIqKS2J07H0e0ahXkeBIvp2O6Gx46SGWiB/GFmAXxhmOGmTE4XbKKx11hyTT+Dy/rcaOzew\t qOe0Isahe2o07QcSRwNSZjBtXqGwA0HOpEGMU3ctWojsvQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=7Amn+BQgsex5HerC0bO+WfDDkhwkVzG8E/1ieFyyu8Y=;\th=Resent-From:Resent-Date:Date:Message-ID:To:From:Subject:MIME-Version:\t Content-Type:DKIM-Signature:DKIM-Signature;\tb=SDd6YvWkj2+0o43RZ/nJXsK+qT8jdDQhdZBxeVUlBsAzaOysrxLxgEYPOd+sWqI8kdFn4EpjmP\t x+Kb6WFxaZEk3rMuhQjqUuvlv+F6f/w4tAdQjBMB6HrnXyj45l3bOrs+nMe4h2jctqDpiwszdi\t BZFTcMQeQ4BsbNoxAgaROZPWySFxObhR6irKXoa9BiucaF4eLh6hYRCz48vk+v9dNrxUQ2RPKA\t 6yrfkvpNkxSWWyj/iB3DPy6bc0IPCV080DJ87LSsGVKufWlh6Mjb5JWvb1Eloyh6Z/YJfgwAW+\t oQ4EYNdnVe8H1IaVjaFMZAm3h1YJTvnQp61KSgii7vNIdg==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=uBySMX+KJOEqmaaf3y6ikLi0xvC2vmxHMeYSPjPo/ikHM6aH0nbevUYL6D+savCmSopCnSIZa2\t KKvEcdTqi46BguAqc6QRogghoNtRI9PRw4Sz5SH9KuEOkKVXAA/JAXMFTRWzi+FuV4F+4CCynJ\t udA05uQzTHa+2mS9GpbF6cNndu/lyCxur7BEOwhfcPiR9QsJYb7dZRjuz0qcCNYttSljG70HhS\t THH0RE/t0gxhxJ68fjR4Ddw7chasAMfjBPWS6e8lCzjy0VgRibssbdQHuQWYcigllKzsbCSpgD\t W7qf3R2GHiJQwJLbRWdzzIgc1i94mIAycjxT+5i4qU6qBw==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=dWWAJdktLN6RwUGE9r3efpe5AagBWufZNMg5IHUXi/aQVYWo5xbPDt8NpbPRfztOFFFhMrXNwh\t Mzzidxk6UqqgizaVwDQsF6BpgBOYcrCvNHJIYufc1aOdXSthOutdlFDiaJ+VOkMpu89EUN19A8\t NIYsQJ4JxLM9cIfybrpec5s0gPmyl7KlpQuyEx1xFuLHV0vNCN1yd65Z1bocEedstzviEXWLR9\t 9iQgYBMPfJEDofs6APa6sIQ8oZ+8dkepKhgVvP13ZmzyOCiGt3g5yqlVqzCPukFV5v6kVaYTk5\t +T1mAN6dWhUgwFrWiyKseJ7o5/U7ROgIP48V8gndVTFwRA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=redress-scheme.scot header.s=x54fbbsnggutvs332tepb7rqqht42cfs header.a=rsa-sha256;\tdkim=pass header.d=amazonses.com header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (a7-42.smtp-out.eu-west-1.amazonses.com) smtp.remote-ip=54.240.7.42;\tspf=pass smtp.mailfrom=mail.redress-scheme.scot;\tdkim=pass header.d=redress-scheme.scot header.s=x54fbbsnggutvs332tepb7rqqht42cfs header.a=rsa-sha256;\tdkim=pass header.d=amazonses.com header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/mixed; 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helo=a7-42.smtp-out.eu-west-1.amazonses.com; Resent-Date: Mon, 01 Jun 2026 11:18:23 +0100 Resent-From: casemanagement@mmalegal.co.uk Subject: Scotland's Redress Scheme - John Fulton (APP552463) To: casemanagement@mmalegal.co.uk X-Forwarded-For: 0102019e82b10ecf-aa5cc897-5b9b-4719-9832-50f1ec4d93b6-000000@mail.redress-scheme.scot casemanagement@mmalegal.co.uk X-Forwarded-To: casemanagement@parse.mmalegal.co.uk X-Originating-IP: 54.240.7.42 X-SES-Outgoing: 2026.06.01-54.240.7.42 X-Spam-Report: Action: no action Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: DKIM_REPUTATION(-0.91) Symbol: ONCE_RECEIVED(0.20) Symbol: GENERIC_REPUTATION(-0.71) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: RCVD_COUNT_ONE(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.71) Symbol: DKIM_TRACE(0.00) Symbol: RCVD_TLS_ALL(0.00) Symbol: CTYPE_MIXED_BOGUS(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: R_DKIM_ALLOW(-1.64) Symbol: DMARC_NA(0.00) Symbol: MIME_BASE64_TEXT(0.10) Symbol: IP_REPUTATION_HAM(-1.06) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_NEQ_ENVFROM(0.00); 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Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71238326422472] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [redress-scheme.scot:+, amazonses.com:+] X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: CTYPE_MIXED_BOGUS(1.00); multipart/mixed without non-textual part X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: R_DKIM_ALLOW(-1.64); DKIM verification succeed [redress-scheme.scot:s=x54fbbsnggutvs332tepb7rqqht42cfs, amazonses.com:s=shh3fegwg5fppqsuzphvschd53n6ihuv] X-Symbol: DMARC_NA(0.00); No DMARC record [redress-scheme.scot] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-1.06) [asn: 16509(-0.36), country: US(-0.01), ip: 54.240.7.42(-0.69)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [nicholas.95@redress-scheme.scot, 0102019e82b10ecf-aa5cc897-5b9b-4719-9832-50f1ec4d93b6-000000@mail.redress-scheme.scot] Message-ID: 0102019e82b10ecf-aa5cc897-5b9b-4719-9832-50f1ec4d93b6-000000@eu-west-1.amazonses.com X-Milter-Del: X-Spam X-Spam-Score: -3.9 (---) X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","dkim":"{@redress-scheme.scot : pass, @amazonses.com : pass}","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"0102019e82b10ecf-aa5cc897-5b9b-4719-9832-50f1ec4d93b6-000000@mail.redress-scheme.scot\"}","text":"Good morning,I’m writing to provide an update regarding John’s application for redress.The application has been allocated to a small team of case workers, who will work together to progress the application as quickly as possible.However, we cannot meaningfully progress this application until you have submitted the outstanding documents that are needed to complete this application. We wrote to you regarding this on 26th Jan 2026.Once you have submitted the necessary documents and information, the team will work on the application and keep you up to date. If you have any questions regarding what is still required, please do not hesitate to contact us.Thanks and best wishes,NickScotland's Redress Scheme If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme by replying to this email or calling the numbers below: Telephone: 0808 175 0808 (freephone) International: +44 131 297 6500 Email: apply@redress-scheme.scot Next of Kin applicants should call: Telephone: 0808 281 7777 (freephone) International: +44 131 244 2542 Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays) Email: nextofkinteam@redress-scheme.scot If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service.","html":"
Good morning,



I’m writing to provide an update regarding John’s application for redress.



The application has been allocated to a small team of case workers, who will work together to progress the application as quickly as possible.



However, we cannot meaningfully progress this application until you have submitted the outstanding documents that are needed to complete this application. We wrote to you regarding this on 26th Jan 2026.



Once you have submitted the necessary documents and information, the team will work on the application and keep you up to date. If you have any questions regarding what is still required, please do not hesitate to contact us.



Thanks and best wishes,



Nick

Scotland's Redress Scheme

If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme by replying to this email or calling the numbers below:


Telephone: 0808 175 0808 (freephone)

International: +44 131 297 6500


Email: apply@redress-scheme.scot


Next of Kin applicants should call:


Telephone: 0808 281 7777 (freephone)

International: +44 131 244 2542

Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays)


Email: nextofkinteam@redress-scheme.scot


If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service.
","attachments":"0"} [2026-06-01 10:18:28] production.INFO: ClassifyInboundEmailJob: message 183 classified as 'dsar_response' (high). [2026-06-01 10:18:30] production.INFO: ClassifyInboundEmailJob: message 184 classified as 'dsar_response' (high). [2026-06-01 10:18:32] production.INFO: ClassifyInboundEmailJob: message 185 classified as 'generic' (high). [2026-06-01 10:18:34] production.INFO: ClassifyInboundEmailJob: message 186 classified as 'dsar_response' (high). [2026-06-01 10:18:36] production.INFO: ClassifyInboundEmailJob: message 187 classified as 'dsar_response' (high). [2026-06-01 10:18:38] production.INFO: ClassifyInboundEmailJob: message 188 classified as 'dsar_response' (high). [2026-06-01 10:18:40] production.DEBUG: Inbound email data {"text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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References: Resent-Date: Mon, 01 Jun 2026 11:18:36 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Mr Thomas Edgar Birch Thread-Index: AQHc8a//Y3dXKfQCzUOA3Pk8iyCkPLYpfKCx Thread-Topic: Data Subject Access Request - Mr Thomas Edgar Birch To: X-Auto-Response-Suppress: All X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 4:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFhISFhIWltIDR4BDA0GCw0oBQUJBA0PCQRGCwdGHQNIWEhaSFlbSFleXEZZW1xGWVtdRlBIUEhYSFhIWUhYSFhIWEhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hY X-FEAS-CONTENT-MODIFICATION: X-FEAS-Client-IP: 164.134.135.8 X-FEAS-DLP: NDR X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-Inbox-Rules-Loop: Z801973@scotsconnect.mail.onmicrosoft.com X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 01 Jun 2026 10:18:30.0364 (UTC) FILETIME=[FE6169C0:01DCF1AF] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: scotsconnect.mail.onmicrosoft.com X-Spam-Report: Action: no action Symbol: R_SPF_NA(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.56) Symbol: GENERIC_REPUTATION(-0.51) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: URIBL_BLOCKED(0.00) Symbol: R_DKIM_ALLOW(-1.22) Symbol: IP_REPUTATION_HAM(-0.53) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: R_SPF_NA(0.00); Missing SPF record [no SPF record] X-Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40); From address is listed in Mailspike RWL - excellent reputation [154.52.0.222:from] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.56) [-0.56376379779363] X-Symbol: GENERIC_REPUTATION(-0.51) [-0.5165310118814] X-Symbol: ASN(0.00) [asn:40934, ipnet:154.52.0.0/24, country:US] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [gov.scot:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [gov.scot, reject] X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); 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","attachments":"0"} [2026-06-01 10:18:40] production.INFO: ClassifyInboundEmailJob: message 189 classified as 'generic' (high). [2026-06-01 10:18:42] production.INFO: ClassifyInboundEmailJob: message 190 classified as 'dsar_response' (high). [2026-06-01 10:18:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA479def8243cabb63c76a2ddfca7fd5ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"157"} [2026-06-01 10:18:43] production.DEBUG: TwilioController: handleOutbound {"call_id":157,"CallSid":"CA479def8243cabb63c76a2ddfca7fd5ef","From":"client:agent_1","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA479def8243cabb63c76a2ddfca7fd5ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"157"}} [2026-06-01 10:18:45] production.INFO: ClassifyInboundEmailJob: message 191 classified as 'generic' (high). [2026-06-01 10:18:47] production.INFO: ClassifyInboundEmailJob: message 192 classified as 'generic' (high). [2026-06-01 10:18:49] production.INFO: ClassifyInboundEmailJob: message 193 classified as 'generic' (high). [2026-06-01 10:18:51] production.INFO: ClassifyInboundEmailJob: message 194 classified as 'dsar_response' (high). [2026-06-01 10:18:54] production.INFO: ClassifyInboundEmailJob: message 195 classified as 'generic' (high). [2026-06-01 10:18:56] production.INFO: ClassifyInboundEmailJob: message 196 classified as 'generic' (high). [2026-06-01 10:18:58] production.INFO: ClassifyInboundEmailJob: message 197 classified as 'dsar_response' (high). [2026-06-01 10:19:00] production.INFO: ClassifyInboundEmailJob: message 198 classified as 'dsar_response' (high). [2026-06-01 10:19:03] production.INFO: ClassifyInboundEmailJob: message 199 classified as 'dsar_response' (high). [2026-06-01 10:19:05] production.INFO: ClassifyInboundEmailJob: message 200 classified as 'dsar_response' (high). [2026-06-01 10:19:07] production.INFO: ClassifyInboundEmailJob: message 201 classified as 'generic' (high). [2026-06-01 10:19:09] production.INFO: ClassifyInboundEmailJob: message 202 classified as 'generic' (high). [2026-06-01 10:19:11] production.DEBUG: Inbound email data {"text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

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Mon, 1 Jun 2026 11:18:53 +0100 Received: from TrustwaveSEG.Engine ([127.0.0.1]) by GYE2MSMMSMTP01.spnet.local with Trustwave SEG (v8,2,6,11305)\tid ; Mon, 01 Jun 2026 11:18:53 +0100 Received-SPF: pass (mx3.lhr.stackcp.net: domain of CWXP265CU008.outbound.protection.outlook.com designates 52.101.195.126 as permitted sender) client-ip=52.101.195.126; envelope-from=postmaster@CWXP265CU008.outbound.protection.outlook.com; helo=CWXP265CU008.outbound.protection.outlook.com; Received-SPF: None (protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Mon, 01 Jun 2026 11:19:01 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Mr Thomas Edgar Birch To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.116.226;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(1800799024)(82310400026)(376014)(6049299003)(35950700016)(6133799003)(13003099007)(4053099003)(18002099003)(56012099006)(11063799006)(8096899003);DIR:OUT;SFP:1102; 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X-Microsoft-Antispam-Message-Info: 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 X-Originating-IP: 52.101.195.126 X-OriginatorOrg: scotland.police.uk X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@scotland.police.uk : pass}","from":"","subject":"Data Subject Access Request - Mr Thomas Edgar Birch","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachments":"4","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php29ljmssedn253sjuqMH"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsivnon35r52j8LegcTr"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpca1qr0l0eam80gMjTEV"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php21651qa157m1bgX93wQ"}} [2026-06-01 10:19:12] production.INFO: ClassifyInboundEmailJob: message 203 classified as 'dsar_response' (high). 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[2026-06-01 10:19:33] production.INFO: ClassifyInboundEmailJob: message 212 classified as 'dsar_response' (high). [2026-06-01 10:19:35] production.INFO: ClassifyInboundEmailJob: message 213 classified as 'dsar_response' (high). [2026-06-01 10:19:37] production.INFO: ClassifyInboundEmailJob: message 214 classified as 'generic' (high). [2026-06-01 10:19:40] production.INFO: ClassifyInboundEmailJob: message 215 classified as 'dsar_response' (high). [2026-06-01 10:19:44] production.INFO: ClassifyInboundEmailJob: message 216 classified as 'dsar_response' (high). [2026-06-01 10:19:46] production.INFO: ClassifyInboundEmailJob: message 217 classified as 'dsar_response' (high). [2026-06-01 10:19:51] production.INFO: ClassifyInboundEmailJob: message 218 classified as 'generic' (high). [2026-06-01 10:19:53] production.INFO: ClassifyInboundEmailJob: message 219 classified as 'dsar_response' (high). [2026-06-01 10:19:55] production.INFO: ClassifyInboundEmailJob: message 220 classified as 'dsar_response' (high). [2026-06-01 10:19:58] production.INFO: ClassifyInboundEmailJob: message 221 classified as 'dsar_response' (high). [2026-06-01 10:20:00] production.INFO: ClassifyInboundEmailJob: message 222 classified as 'dsar_response' (high). [2026-06-01 10:20:02] production.INFO: ClassifyInboundEmailJob: message 223 classified as 'dsar_response' (high). [2026-06-01 10:20:07] production.INFO: ClassifyInboundEmailJob: message 224 classified as 'dsar_response' (high). [2026-06-01 10:20:10] production.INFO: ClassifyInboundEmailJob: message 225 classified as 'dsar_response' (high). [2026-06-01 10:20:12] production.INFO: ClassifyInboundEmailJob: message 226 classified as 'generic' (high). [2026-06-01 10:20:14] production.INFO: ClassifyInboundEmailJob: message 227 classified as 'generic' (high). [2026-06-01 10:20:17] production.INFO: ClassifyInboundEmailJob: message 228 classified as 'dsar_response' (high). [2026-06-01 10:20:21] production.INFO: ClassifyInboundEmailJob: message 229 classified as 'dsar_response' (high). [2026-06-01 10:20:24] production.INFO: ClassifyInboundEmailJob: message 230 classified as 'dsar_response' (high). [2026-06-01 10:20:26] production.INFO: ClassifyInboundEmailJob: message 231 classified as 'dsar_response' (high). [2026-06-01 10:20:28] production.INFO: ClassifyInboundEmailJob: message 232 classified as 'dsar_response' (high). [2026-06-01 10:20:30] production.INFO: ClassifyInboundEmailJob: message 233 classified as 'dsar_response' (high). [2026-06-01 10:20:33] production.INFO: ClassifyInboundEmailJob: message 234 classified as 'generic' (high). [2026-06-01 10:20:35] production.INFO: ClassifyInboundEmailJob: message 235 classified as 'generic' (high). [2026-06-01 10:20:39] production.INFO: ClassifyInboundEmailJob: message 236 classified as 'dsar_response' (high). [2026-06-01 10:20:41] production.INFO: ClassifyInboundEmailJob: message 237 classified as 'dsar_response' (high). [2026-06-01 10:20:44] production.INFO: ClassifyInboundEmailJob: message 238 classified as 'dsar_response' (high). [2026-06-01 10:20:46] production.INFO: ClassifyInboundEmailJob: message 239 classified as 'dsar_response' (high). [2026-06-01 10:20:48] production.INFO: ClassifyInboundEmailJob: message 240 classified as 'generic' (high). [2026-06-01 10:20:50] production.INFO: ClassifyInboundEmailJob: message 241 classified as 'dsar_response' (high). [2026-06-01 10:20:53] production.INFO: ClassifyInboundEmailJob: message 242 classified as 'generic' (high). [2026-06-01 10:20:55] production.INFO: ClassifyInboundEmailJob: message 243 classified as 'dsar_response' (high). [2026-06-01 10:20:57] production.INFO: ClassifyInboundEmailJob: message 244 classified as 'dsar_response' (high). [2026-06-01 10:20:58] production.INFO: ClassifyInboundEmailJob: message 245 classified as 'dsar_response' (high). [2026-06-01 10:21:00] production.INFO: ClassifyInboundEmailJob: message 246 classified as 'dsar_response' (medium). [2026-06-01 10:21:01] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr Alex Ferguson","content-ids":"{\"efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd\":\"attachment1\"}","attachments":"1","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd\"}}","dkim":"{@nhs.scot : pass}","SPF":"fail","text":"Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.35;\tiprev=pass (mail-ukwestazon11012035.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.35;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.35 ARC-Authentication-Results: i=1; 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Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
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","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpek68f86pctf9cqVqUAE"}} [2026-06-01 10:21:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:21:01, 2026-06-01 10:21:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:21:01, 2026-06-01 10:21:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 10:21:03] production.INFO: ClassifyInboundEmailJob: message 247 classified as 'dsar_response' (high). [2026-06-01 10:21:05] production.INFO: ClassifyInboundEmailJob: message 248 classified as 'dsar_response' (high). [2026-06-01 10:21:07] production.INFO: ClassifyInboundEmailJob: message 249 classified as 'dsar_response' (high). [2026-06-01 10:21:10] production.INFO: ClassifyInboundEmailJob: message 250 classified as 'dsar_response' (high). [2026-06-01 10:21:12] production.INFO: ClassifyInboundEmailJob: message 251 classified as 'dsar_response' (high). [2026-06-01 10:21:14] production.INFO: ClassifyInboundEmailJob: message 252 classified as 'dsar_response' (high). [2026-06-01 10:21:17] production.INFO: ClassifyInboundEmailJob: message 253 classified as 'dsar_response' (high). [2026-06-01 10:21:19] production.INFO: ClassifyInboundEmailJob: message 254 classified as 'dsar_response' (high). [2026-06-01 10:21:21] production.INFO: ClassifyInboundEmailJob: message 255 classified as 'dsar_response' (high). [2026-06-01 10:21:26] production.INFO: ClassifyInboundEmailJob: message 256 classified as 'dsar_response' (high). [2026-06-01 10:21:28] production.INFO: ClassifyInboundEmailJob: message 257 classified as 'dsar_response' (high). [2026-06-01 10:21:30] production.INFO: ClassifyInboundEmailJob: message 258 classified as 'dsar_response' (high). [2026-06-01 10:21:32] production.INFO: ClassifyInboundEmailJob: message 259 classified as 'dsar_response' (medium). [2026-06-01 10:21:35] production.INFO: ClassifyInboundEmailJob: message 260 classified as 'dsar_response' (high). [2026-06-01 10:21:37] production.INFO: ClassifyInboundEmailJob: message 261 classified as 'dsar_response' (high). [2026-06-01 10:21:39] production.INFO: ClassifyInboundEmailJob: message 262 classified as 'dsar_response' (high). [2026-06-01 10:21:41] production.INFO: ClassifyInboundEmailJob: message 263 classified as 'dsar_response' (high). [2026-06-01 10:21:44] production.INFO: ClassifyInboundEmailJob: message 264 classified as 'dsar_response' (high). [2026-06-01 10:21:46] production.INFO: ClassifyInboundEmailJob: message 265 classified as 'dsar_response' (high). [2026-06-01 10:21:48] production.INFO: ClassifyInboundEmailJob: message 266 classified as 'dsar_response' (high). [2026-06-01 10:21:50] production.INFO: ClassifyInboundEmailJob: message 267 classified as 'dsar_response' (high). [2026-06-01 10:21:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA81061e7cbe94cdf8211c5092a0eacc58","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"158"} [2026-06-01 10:21:52] production.DEBUG: TwilioController: handleOutbound {"call_id":158,"CallSid":"CA81061e7cbe94cdf8211c5092a0eacc58","From":"client:agent_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_26","CallStatus":"ringing","From":"client:agent_26","CallSid":"CA81061e7cbe94cdf8211c5092a0eacc58","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"158"}} [2026-06-01 10:21:53] production.INFO: ClassifyInboundEmailJob: message 268 classified as 'dsar_response' (high). [2026-06-01 10:21:55] production.INFO: ClassifyInboundEmailJob: message 269 classified as 'dsar_response' (high). [2026-06-01 10:21:57] production.INFO: ClassifyInboundEmailJob: message 270 classified as 'dsar_response' (high). [2026-06-01 10:22:00] production.INFO: ClassifyInboundEmailJob: message 271 classified as 'dsar_response' (high). [2026-06-01 10:22:02] production.INFO: ClassifyInboundEmailJob: message 272 classified as 'dsar_response' (high). [2026-06-01 10:22:04] production.INFO: ClassifyInboundEmailJob: message 273 classified as 'dsar_response' (high). [2026-06-01 10:22:06] production.INFO: ClassifyInboundEmailJob: message 274 classified as 'dsar_response' (high). [2026-06-01 10:22:10] production.INFO: ClassifyInboundEmailJob: message 275 classified as 'dsar_response' (high). [2026-06-01 10:22:13] production.INFO: ClassifyInboundEmailJob: message 276 classified as 'dsar_response' (high). [2026-06-01 10:22:15] production.INFO: ClassifyInboundEmailJob: message 277 classified as 'dsar_response' (high). [2026-06-01 10:22:17] production.INFO: ClassifyInboundEmailJob: message 278 classified as 'dsar_response' (high). [2026-06-01 10:22:19] production.INFO: ClassifyInboundEmailJob: message 279 classified as 'dsar_response' (high). [2026-06-01 10:22:22] production.INFO: ClassifyInboundEmailJob: message 280 classified as 'dsar_response' (high). [2026-06-01 10:22:24] production.INFO: ClassifyInboundEmailJob: message 281 classified as 'dsar_response' (high). [2026-06-01 10:22:26] production.INFO: ClassifyInboundEmailJob: message 282 classified as 'dsar_response' (high). [2026-06-01 10:22:28] production.INFO: ClassifyInboundEmailJob: message 283 classified as 'dsar_response' (high). [2026-06-01 10:22:31] production.INFO: ClassifyInboundEmailJob: message 284 classified as 'dsar_response' (high). [2026-06-01 10:22:33] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","subject":"Fw: Data Subject Access Request - Mr Gavin Mcclymont","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachments":"6","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.21;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.21 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=Y4B2B31wFORQ7A1zUcO/ojuFEmLtEFOev7psI5IzFIM=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=RXbKvSRBCXwrRL515yHpO87TBEpkzMRG7e2tUxhPiyE2Got8QD5QUbktKgfRcDJ4ptyYwOAkjE\t S09BdsNbMFEg9AudbnGpxDRWZNY8BPe3wmruuk+W8enTwjFYsqPyUDe6pSbm/Ds8WzwKCKAzRj\t 63UhNEHa2VlSr5gW5ng+VPEZk4ElqJNdaIWIpNhAUCZr6nBv9XBGYLNmi0QZMQXfy0tQw5anYY\t 0Lr9C4zIvn2it1op3QmqhNuXDgw2sa6oVZ4A5eIeQF/VtN8UOjKo/dm9xHN9uiHNQLLz3X/2J9\t AM22qg6eLd3k1S1DDW0UGwEvAeswBPIVqGAF0o1iK8ZkcQ==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=Y4B2B31wFORQ7A1zUcO/ojuFEmLtEFOev7psI5IzFIM=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=HoVoEPZMpRm1Gic0uBqMa/pObg1R2ERud0Aa3FVldyWqausTGsngExsS+9/eyrXwm6eoCNdsXU\t J+gm1t114b5yOvP7LXZ9LdoB3QgoyJZhFbt9PjGjSaAaYvWhNIR65Kdmp5NAXNxCRxwkMy8VRu\t 5vIP6BZvrU7tXN8EHsmBVQvYQQVlhGE/EgNfPZH2GGHQZ0SC1+pVurodEXZJqZA1dBlzjVP6cI\t 5Zy39t1V+kD2xVBM/t96eQv9q+jK+i55kRDBgEW6/QHIEFa1gRFAqtRCZ4ERkLJNskaOq8LMrN\t DFAZ6dJc6L5BUDWRiSI4WtWEJjpbWXvW+bBuQGyAWDyy3w==; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","content-ids":"{\"4d1ddffe-55bf-4f1b-b214-0aaa9b190a6d\":\"attachment2\",\"7D5E2BF86DB81B4D98583370A156B9A1@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"9FAC5E3AA2EF9B4888FE558AB7783B9F@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E3A5420092F7E747AD5BA40D18483785@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"F1F2BED1BE117C4095F3C5D027A9503D@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"c22347eb-b1ab-431f-a62d-21084352e34a\":\"attachment1\"}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppiqlrd6jm5hmaAeoI74"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phprpd5lnnvikmg3RzJNxz"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr2ici7m0165s5hmnzaF"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpds7g54hpgramcOMgUNK"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvprk1157vfcj8dZKfg9"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpt18sqpk61hn20Febg6u"}} [2026-06-01 10:22:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:22:33, 2026-06-01 10:22:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:22:33, 2026-06-01 10:22:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 10:22:33] production.INFO: ClassifyInboundEmailJob: message 285 classified as 'dsar_response' (high). [2026-06-01 10:22:35] production.INFO: ClassifyInboundEmailJob: message 286 classified as 'dsar_response' (high). [2026-06-01 10:22:37] production.INFO: ClassifyInboundEmailJob: message 287 classified as 'dsar_response' (high). [2026-06-01 10:22:40] production.INFO: ClassifyInboundEmailJob: message 288 classified as 'dsar_response' (high). [2026-06-01 10:22:42] production.INFO: ClassifyInboundEmailJob: message 289 classified as 'dsar_response' (high). [2026-06-01 10:22:44] production.INFO: ClassifyInboundEmailJob: message 290 classified as 'dsar_response' (high). [2026-06-01 10:22:46] production.INFO: ClassifyInboundEmailJob: message 291 classified as 'dsar_response' (high). [2026-06-01 10:22:49] production.INFO: ClassifyInboundEmailJob: message 292 classified as 'dsar_response' (high). [2026-06-01 10:22:52] production.INFO: ClassifyInboundEmailJob: message 293 classified as 'dsar_response' (high). [2026-06-01 10:22:54] production.INFO: ClassifyInboundEmailJob: message 294 classified as 'dsar_response' (high). [2026-06-01 10:22:56] production.INFO: ClassifyInboundEmailJob: message 295 classified as 'dsar_response' (high). [2026-06-01 10:22:59] production.INFO: ClassifyInboundEmailJob: message 296 classified as 'dsar_response' (high). [2026-06-01 10:23:01] production.INFO: ClassifyInboundEmailJob: message 297 classified as 'dsar_response' (high). [2026-06-01 10:23:03] production.INFO: ClassifyInboundEmailJob: message 298 classified as 'dsar_response' (high). [2026-06-01 10:23:05] production.INFO: ClassifyInboundEmailJob: message 299 classified as 'dsar_response' (high). [2026-06-01 10:23:12] production.INFO: ClassifyInboundEmailJob: message 300 classified as 'dsar_response' (high). [2026-06-01 10:23:15] production.INFO: ClassifyInboundEmailJob: message 301 classified as 'dsar_response' (high). [2026-06-01 10:23:16] production.INFO: ClassifyInboundEmailJob: message 302 classified as 'dsar_response' (high). [2026-06-01 10:23:18] production.INFO: ClassifyInboundEmailJob: message 303 classified as 'dsar_response' (high). [2026-06-01 10:23:20] production.INFO: ClassifyInboundEmailJob: message 304 classified as 'dsar_response' (high). [2026-06-01 10:23:23] production.INFO: ClassifyInboundEmailJob: message 305 classified as 'dsar_response' (high). [2026-06-01 10:23:25] production.INFO: ClassifyInboundEmailJob: message 306 classified as 'dsar_response' (high). [2026-06-01 10:23:27] production.INFO: ClassifyInboundEmailJob: message 307 classified as 'dsar_response' (high). [2026-06-01 10:23:29] production.INFO: ClassifyInboundEmailJob: message 308 classified as 'dsar_response' (high). [2026-06-01 10:23:31] production.INFO: ClassifyInboundEmailJob: message 309 classified as 'dsar_response' (high). [2026-06-01 10:23:34] production.INFO: ClassifyInboundEmailJob: message 310 classified as 'dsar_response' (high). [2026-06-01 10:23:35] production.INFO: ClassifyInboundEmailJob: message 311 classified as 'generic' (high). [2026-06-01 10:23:37] production.INFO: ClassifyInboundEmailJob: message 312 classified as 'dsar_response' (high). [2026-06-01 10:23:39] production.INFO: ClassifyInboundEmailJob: message 313 classified as 'dsar_response' (high). [2026-06-01 10:23:41] production.INFO: ClassifyInboundEmailJob: message 314 classified as 'dsar_response' (high). [2026-06-01 10:23:44] production.INFO: ClassifyInboundEmailJob: message 315 classified as 'dsar_response' (high). [2026-06-01 10:23:46] production.INFO: ClassifyInboundEmailJob: message 316 classified as 'dsar_response' (high). [2026-06-01 10:23:48] production.INFO: ClassifyInboundEmailJob: message 317 classified as 'dsar_response' (high). [2026-06-01 10:23:51] production.INFO: ClassifyInboundEmailJob: message 318 classified as 'dsar_response' (high). [2026-06-01 10:23:53] production.INFO: ClassifyInboundEmailJob: message 319 classified as 'dsar_response' (high). [2026-06-01 10:23:54] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAe8e424e703c10ab19d76826983a2e4a7","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FlOGU0MjRlNzAzYzEwYWIxOWQ3NjgyNjk4M2EyZTRhNyIsImZyb20iOiIrNDQ3OTMyMjc4NjMwIiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDMwOTQzMyJ9.XpgKPAqcTh-sPa2LPeB0Y0C6c98VUkbOMKgruXkonHkOuHPHaBhQOucvYTWYTAgcFdOQ3CKqfJukwUMKeAl1Iw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447932278630","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447932278630","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-06-01 10:23:56] production.INFO: ClassifyInboundEmailJob: message 320 classified as 'dsar_response' (high). [2026-06-01 10:24:02] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAe8e424e703c10ab19d76826983a2e4a7","DialCallSid":"CA3fa056282b6cab0b964ecd4d26ed80d7","DialCallStatus":"no-answer","DialCallDuration":null} [2026-06-01 10:24:18] production.INFO: ClassifyInboundEmailJob: message 321 classified as 'generic' (high). [2026-06-01 10:24:20] production.INFO: ClassifyInboundEmailJob: message 322 classified as 'dsar_response' (high). [2026-06-01 10:24:22] production.INFO: ClassifyInboundEmailJob: message 323 classified as 'dsar_response' (high). [2026-06-01 10:24:25] production.INFO: ClassifyInboundEmailJob: message 324 classified as 'dsar_response' (high). [2026-06-01 10:24:27] production.INFO: ClassifyInboundEmailJob: message 325 classified as 'dsar_response' (high). [2026-06-01 10:24:28] production.INFO: ClassifyInboundEmailJob: message 326 classified as 'generic' (high). [2026-06-01 10:24:30] production.INFO: ClassifyInboundEmailJob: message 327 classified as 'dsar_response' (medium). [2026-06-01 10:24:33] production.INFO: ClassifyInboundEmailJob: message 328 classified as 'dsar_response' (high). [2026-06-01 10:24:35] production.INFO: ClassifyInboundEmailJob: message 329 classified as 'generic' (high). [2026-06-01 10:24:37] production.INFO: ClassifyInboundEmailJob: message 330 classified as 'dsar_response' (high). [2026-06-01 10:24:41] production.INFO: ClassifyInboundEmailJob: message 331 classified as 'dsar_response' (high). [2026-06-01 10:24:42] production.INFO: ClassifyInboundEmailJob: message 332 classified as 'dsar_response' (high). [2026-06-01 10:24:44] production.INFO: ClassifyInboundEmailJob: message 333 classified as 'dsar_response' (high). [2026-06-01 10:24:47] production.INFO: ClassifyInboundEmailJob: message 334 classified as 'generic' (high). [2026-06-01 10:24:49] production.INFO: ClassifyInboundEmailJob: message 335 classified as 'dsar_response' (high). [2026-06-01 10:24:51] production.INFO: ClassifyInboundEmailJob: message 336 classified as 'dsar_response' (high). [2026-06-01 10:24:53] production.INFO: ClassifyInboundEmailJob: message 337 classified as 'generic' (high). [2026-06-01 10:24:56] production.INFO: ClassifyInboundEmailJob: message 338 classified as 'dsar_response' (high). [2026-06-01 10:25:01] production.INFO: ClassifyInboundEmailJob: message 339 classified as 'dsar_response' (high). [2026-06-01 10:25:05] production.INFO: ClassifyInboundEmailJob: message 340 classified as 'dsar_response' (high). [2026-06-01 10:25:07] production.INFO: ClassifyInboundEmailJob: message 341 classified as 'generic' (high). [2026-06-01 10:25:10] production.INFO: ClassifyInboundEmailJob: message 342 classified as 'dsar_response' (high). [2026-06-01 10:25:12] production.INFO: ClassifyInboundEmailJob: message 343 classified as 'generic' (high). [2026-06-01 10:25:14] production.INFO: ClassifyInboundEmailJob: message 344 classified as 'dsar_response' (high). [2026-06-01 10:25:16] production.INFO: ClassifyInboundEmailJob: message 345 classified as 'dsar_response' (high). [2026-06-01 10:25:17] production.INFO: ClassifyInboundEmailJob: message 346 classified as 'dsar_response' (high). [2026-06-01 10:25:22] production.INFO: ClassifyInboundEmailJob: message 347 classified as 'dsar_response' (high). [2026-06-01 10:25:24] production.INFO: ClassifyInboundEmailJob: message 348 classified as 'generic' (high). [2026-06-01 10:25:26] production.INFO: ClassifyInboundEmailJob: message 349 classified as 'dsar_response' (high). [2026-06-01 10:25:29] production.INFO: ClassifyInboundEmailJob: message 350 classified as 'generic' (high). [2026-06-01 10:25:31] production.INFO: ClassifyInboundEmailJob: message 351 classified as 'dsar_response' (high). [2026-06-01 10:25:34] production.INFO: ClassifyInboundEmailJob: message 352 classified as 'dsar_response' (high). [2026-06-01 10:25:36] production.INFO: ClassifyInboundEmailJob: message 353 classified as 'dsar_response' (high). [2026-06-01 10:25:39] production.INFO: ClassifyInboundEmailJob: message 354 classified as 'dsar_response' (high). [2026-06-01 10:25:41] production.INFO: ClassifyInboundEmailJob: message 355 classified as 'dsar_response' (medium). [2026-06-01 10:25:43] production.INFO: ClassifyInboundEmailJob: message 356 classified as 'dsar_response' (high). [2026-06-01 10:25:45] production.INFO: ClassifyInboundEmailJob: message 357 classified as 'dsar_response' (high). [2026-06-01 10:26:12] production.INFO: ClassifyInboundEmailJob: message 358 classified as 'dsar_response' (high). [2026-06-01 10:26:14] production.INFO: ClassifyInboundEmailJob: message 359 classified as 'dsar_response' (high). [2026-06-01 10:26:16] production.INFO: ClassifyInboundEmailJob: message 360 classified as 'generic' (high). [2026-06-01 10:26:18] production.INFO: ClassifyInboundEmailJob: message 361 classified as 'dsar_response' (high). [2026-06-01 10:26:21] production.INFO: ClassifyInboundEmailJob: message 362 classified as 'dsar_response' (high). [2026-06-01 10:26:24] production.INFO: ClassifyInboundEmailJob: message 363 classified as 'dsar_response' (high). [2026-06-01 10:26:26] production.INFO: ClassifyInboundEmailJob: message 364 classified as 'dsar_response' (high). [2026-06-01 10:26:28] production.INFO: ClassifyInboundEmailJob: message 365 classified as 'dsar_response' (high). [2026-06-01 10:26:31] production.INFO: ClassifyInboundEmailJob: message 366 classified as 'dsar_response' (high). [2026-06-01 10:26:33] production.INFO: ClassifyInboundEmailJob: message 367 classified as 'dsar_response' (high). [2026-06-01 10:26:35] production.INFO: ClassifyInboundEmailJob: message 368 classified as 'dsar_response' (high). [2026-06-01 10:26:38] production.INFO: ClassifyInboundEmailJob: message 369 classified as 'dsar_response' (high). [2026-06-01 10:26:41] production.INFO: ClassifyInboundEmailJob: message 370 classified as 'dsar_response' (high). [2026-06-01 10:26:45] production.INFO: ClassifyInboundEmailJob: message 371 classified as 'dsar_response' (high). [2026-06-01 10:26:47] production.INFO: ClassifyInboundEmailJob: message 372 classified as 'dsar_response' (high). [2026-06-01 10:26:49] production.INFO: ClassifyInboundEmailJob: message 373 classified as 'dsar_response' (high). [2026-06-01 10:26:52] production.INFO: ClassifyInboundEmailJob: message 374 classified as 'dsar_response' (high). [2026-06-01 10:26:54] production.INFO: ClassifyInboundEmailJob: message 375 classified as 'dsar_response' (high). [2026-06-01 10:26:56] production.INFO: ClassifyInboundEmailJob: message 376 classified as 'dsar_response' (high). [2026-06-01 10:26:58] production.INFO: ClassifyInboundEmailJob: message 377 classified as 'dsar_response' (high). [2026-06-01 10:27:01] production.INFO: ClassifyInboundEmailJob: message 378 classified as 'dsar_response' (high). [2026-06-01 10:27:03] production.INFO: ClassifyInboundEmailJob: message 379 classified as 'dsar_response' (high). [2026-06-01 10:27:05] production.INFO: ClassifyInboundEmailJob: message 380 classified as 'dsar_response' (high). [2026-06-01 10:27:07] production.INFO: ClassifyInboundEmailJob: message 381 classified as 'dsar_response' (high). [2026-06-01 10:27:09] production.INFO: ClassifyInboundEmailJob: message 382 classified as 'dsar_response' (high). [2026-06-01 10:27:11] production.INFO: ClassifyInboundEmailJob: message 383 classified as 'dsar_response' (high). [2026-06-01 10:27:13] production.INFO: ClassifyInboundEmailJob: message 384 classified as 'dsar_response' (high). [2026-06-01 10:27:15] production.INFO: ClassifyInboundEmailJob: message 385 classified as 'dsar_response' (high). [2026-06-01 10:27:18] production.INFO: ClassifyInboundEmailJob: message 386 classified as 'dsar_response' (high). [2026-06-01 10:27:20] production.INFO: ClassifyInboundEmailJob: message 387 classified as 'dsar_response' (high). [2026-06-01 10:27:22] production.INFO: ClassifyInboundEmailJob: message 388 classified as 'generic' (high). [2026-06-01 10:27:26] production.INFO: ClassifyInboundEmailJob: message 389 classified as 'generic' (high). [2026-06-01 10:27:29] production.INFO: ClassifyInboundEmailJob: message 390 classified as 'dsar_response' (medium). [2026-06-01 10:27:31] production.INFO: ClassifyInboundEmailJob: message 391 classified as 'dsar_response' (high). [2026-06-01 10:27:35] production.INFO: ClassifyInboundEmailJob: message 392 classified as 'dsar_response' (high). [2026-06-01 10:27:37] production.INFO: ClassifyInboundEmailJob: message 393 classified as 'dsar_response' (high). [2026-06-01 10:27:40] production.INFO: ClassifyInboundEmailJob: message 394 classified as 'dsar_response' (high). [2026-06-01 10:27:47] production.INFO: ClassifyInboundEmailJob: message 395 classified as 'dsar_response' (high). [2026-06-01 10:27:51] production.INFO: ClassifyInboundEmailJob: message 396 classified as 'dsar_response' (high). [2026-06-01 10:27:56] production.INFO: ClassifyInboundEmailJob: message 397 classified as 'dsar_response' (high). [2026-06-01 10:27:58] production.INFO: ClassifyInboundEmailJob: message 398 classified as 'dsar_response' (high). [2026-06-01 10:28:00] production.INFO: ClassifyInboundEmailJob: message 399 classified as 'dsar_response' (high). [2026-06-01 10:28:02] production.INFO: ClassifyInboundEmailJob: message 400 classified as 'dsar_response' (high). [2026-06-01 10:28:05] production.INFO: ClassifyInboundEmailJob: message 401 classified as 'dsar_response' (high). [2026-06-01 10:28:07] production.INFO: ClassifyInboundEmailJob: message 402 classified as 'dsar_response' (high). [2026-06-01 10:28:09] production.INFO: ClassifyInboundEmailJob: message 403 classified as 'dsar_response' (high). [2026-06-01 10:28:11] production.INFO: ClassifyInboundEmailJob: message 404 classified as 'dsar_response' (high). [2026-06-01 10:28:14] production.INFO: ClassifyInboundEmailJob: message 405 classified as 'dsar_response' (high). [2026-06-01 10:28:16] production.INFO: ClassifyInboundEmailJob: message 406 classified as 'dsar_response' (high). [2026-06-01 10:28:18] production.INFO: ClassifyInboundEmailJob: message 407 classified as 'dsar_response' (high). [2026-06-01 10:28:20] production.INFO: ClassifyInboundEmailJob: message 408 classified as 'dsar_response' (high). [2026-06-01 10:28:23] production.INFO: ClassifyInboundEmailJob: message 409 classified as 'dsar_response' (high). [2026-06-01 10:28:25] production.INFO: ClassifyInboundEmailJob: message 410 classified as 'dsar_response' (high). [2026-06-01 10:28:28] production.INFO: ClassifyInboundEmailJob: message 411 classified as 'dsar_response' (high). [2026-06-01 10:28:30] production.INFO: ClassifyInboundEmailJob: message 412 classified as 'generic' (high). [2026-06-01 10:28:32] production.INFO: ClassifyInboundEmailJob: message 413 classified as 'dsar_response' (high). [2026-06-01 10:28:35] production.INFO: ClassifyInboundEmailJob: message 414 classified as 'dsar_response' (high). [2026-06-01 10:28:37] production.INFO: ClassifyInboundEmailJob: message 415 classified as 'dsar_response' (high). [2026-06-01 10:28:39] production.INFO: ClassifyInboundEmailJob: message 416 classified as 'generic' (high). [2026-06-01 10:28:41] production.INFO: ClassifyInboundEmailJob: message 417 classified as 'dsar_response' (high). [2026-06-01 10:28:44] production.INFO: ClassifyInboundEmailJob: message 418 classified as 'generic' (high). [2026-06-01 10:28:46] production.INFO: ClassifyInboundEmailJob: message 419 classified as 'dsar_response' (high). [2026-06-01 10:28:49] production.INFO: ClassifyInboundEmailJob: message 420 classified as 'dsar_response' (high). [2026-06-01 10:28:51] production.INFO: ClassifyInboundEmailJob: message 421 classified as 'dsar_response' (high). [2026-06-01 10:28:53] production.INFO: ClassifyInboundEmailJob: message 422 classified as 'dsar_response' (high). [2026-06-01 10:28:55] production.INFO: ClassifyInboundEmailJob: message 423 classified as 'dsar_response' (high). [2026-06-01 10:28:57] production.INFO: ClassifyInboundEmailJob: message 424 classified as 'dsar_response' (high). [2026-06-01 10:28:59] production.INFO: ClassifyInboundEmailJob: message 425 classified as 'dsar_response' (medium). [2026-06-01 10:29:01] production.INFO: ClassifyInboundEmailJob: message 426 classified as 'dsar_response' (high). [2026-06-01 10:29:03] production.INFO: ClassifyInboundEmailJob: message 427 classified as 'dsar_response' (high). [2026-06-01 10:29:05] production.INFO: ClassifyInboundEmailJob: message 428 classified as 'dsar_response' (high). [2026-06-01 10:29:08] production.INFO: ClassifyInboundEmailJob: message 429 classified as 'generic' (high). [2026-06-01 10:29:10] production.INFO: ClassifyInboundEmailJob: message 430 classified as 'generic' (high). [2026-06-01 10:29:11] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA288fa49f840476892a62fa725af2b973","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyODhmYTQ5Zjg0MDQ3Njg5MmE2MmZhNzI1YWYyYjk3MyIsImZyb20iOiIrNDQ3OTMyMjc4NjMwIiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDMwOTc1MSJ9.QSt6ALqgPc_R8315xqXB5EjuOmoqBe50M09v63dGHhIwJ_2zbdsZjuRVfk75o31bETfeKJgmsEum2aq2x4xssw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447932278630","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447932278630","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-06-01 10:29:12] production.INFO: ClassifyInboundEmailJob: message 431 classified as 'dsar_response' (high). [2026-06-01 10:29:16] production.INFO: ClassifyInboundEmailJob: message 432 classified as 'dsar_response' (high). [2026-06-01 10:29:19] production.INFO: ClassifyInboundEmailJob: message 433 classified as 'dsar_response' (high). [2026-06-01 10:29:24] production.INFO: ClassifyInboundEmailJob: message 434 classified as 'dsar_response' (high). [2026-06-01 10:29:26] production.INFO: ClassifyInboundEmailJob: message 435 classified as 'dsar_response' (high). [2026-06-01 10:29:27] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA288fa49f840476892a62fa725af2b973","DialCallSid":"CA3e9ee436ada69aaf978d1164315559e6","DialCallStatus":"no-answer","DialCallDuration":null} [2026-06-01 10:29:28] production.INFO: ClassifyInboundEmailJob: message 436 classified as 'dsar_response' (high). [2026-06-01 10:29:30] production.INFO: ClassifyInboundEmailJob: message 437 classified as 'generic' (high). [2026-06-01 10:29:33] production.INFO: ClassifyInboundEmailJob: message 438 classified as 'dsar_response' (high). [2026-06-01 10:29:35] production.INFO: ClassifyInboundEmailJob: message 439 classified as 'dsar_response' (high). [2026-06-01 10:29:37] production.INFO: ClassifyInboundEmailJob: message 440 classified as 'dsar_response' (high). [2026-06-01 10:29:39] production.INFO: ClassifyInboundEmailJob: message 441 classified as 'generic' (medium). [2026-06-01 10:29:42] production.INFO: ClassifyInboundEmailJob: message 442 classified as 'dsar_response' (high). [2026-06-01 10:29:44] production.INFO: ClassifyInboundEmailJob: message 443 classified as 'dsar_response' (high). [2026-06-01 10:29:46] production.INFO: ClassifyInboundEmailJob: message 444 classified as 'dsar_response' (high). [2026-06-01 10:29:50] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Ms Tonie Marie Mcalister","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"00c5a7d6-e136-4f68-9292-a99bf55d7b2d\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"b5ce40ac-38d6-42a8-8bf6-84edb5045e36\"},\"attachment3\":{\"filename\":\"DSAR-AF2A3299.pdf\",\"name\":\"DSAR-AF2A3299.pdf\",\"type\":\"application/pdf\",\"content-id\":\"369E4CB3C29341439774F4149DDB20DC@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"73c76bf4-5cc1-40d1-8775-38398f8f9236_loa.pdf\",\"name\":\"73c76bf4-5cc1-40d1-8775-38398f8f9236_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"ECDAA3EE3BF9CD4482E090309AE7674A@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"Toni-Marie Cullen POA.jpg\",\"name\":\"Toni-Marie Cullen POA.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"55D8B6CADF6FDF418359B753D84258B9@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"Toni-Marie Cullen ID.jpg\",\"name\":\"Toni-Marie Cullen ID.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"6","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.49;\tiprev=pass (mail-uksouthazon11011049.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.49;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.49 ARC-Authentication-Results: i=1; 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boundary=\"_010_LO0P123MB6414608A68CE18FF0EA0F351B1162LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=dHe1C/0qVfyi9EoB+9H2L+IRqFg0S2s8gPiqfxIdKtw=; b=ydsVDwG5nM99DPhfNZw4J6Ldzka2NSbA2QHriqimkGUS/m4QZhYu8Lmfiq/pCeZPwl471YZ7HWNNE8F9tN9O6Fxn1yEsNizy+f3M3oj+6YibLy/4SlgJpa/oqG9DR5D9kEI0OBq3EU7oYcQzXl1K0yDwLrNJxeo0+shV9IakOyOrWxCGk9kDMw0IhcJzeq2n2JPtNBxvc/wMNh8u+RgrGyDijPoX0gyFovQxpJ0PZvmIIP8yI0mQiz1T07TqCYs+oYV/wkiCzs/KptJ1kdARu5lyEQasI5SY1XJdFvaFaYdv2iABCQ54ToNfU8ABmk+uPQc98d+Upsf+6g3d8UnQrw== Date: Fri, 29 May 2026 11:14:07 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id dnfmuOAaSo2zA7v6acyybw for ; Fri, 29 May 2026 11:14:17.575 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSvAN-0000000GjWo-05Kc\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 12:14:16 +0100 Received: from mail-uksouthazon11011049.outbound.protection.outlook.com ([52.101.95.49] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSvAM-0000000CSv3-1tmQ\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 12:14:14 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO0P123MB8070.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:406::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:29:50, 2026-06-01 10:29:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:29:50, 2026-06-01 10:29:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 10:29:50] production.INFO: ClassifyInboundEmailJob: message 445 classified as 'dsar_response' (high). [2026-06-01 10:29:53] production.INFO: ClassifyInboundEmailJob: message 446 classified as 'dsar_response' (high). [2026-06-01 10:29:56] production.INFO: ClassifyInboundEmailJob: message 447 classified as 'dsar_response' (high). [2026-06-01 10:29:58] production.INFO: ClassifyInboundEmailJob: message 448 classified as 'dsar_response' (high). [2026-06-01 10:30:00] production.INFO: ClassifyInboundEmailJob: message 449 classified as 'dsar_response' (high). [2026-06-01 10:30:01] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","to":"MMA Legal ","html":" Text Example

Dear Investigations Team,

 

GDPR/THE DATA PROTECTION ACT 2018 (DATA PROTECTION LEGISLATION) – SUBJECT ACCESS REQUEST

 

Thank you for your information request received on 29/05/2026 our ref FCIR: 65123. 

 

In requesting information with regard to your clients records, you are essentially asking for information about your client.  This constitutes a Subject Access Request under the General Data Protection Regulation 2018.

 

Due to this we are dealing with your request in terms of the General Data Protection Regulation 2018, in terms of Article 15 of the Regulation. We have up to one calendar month to provide your response once we receive a valid request. For your request to be valid we need proof of ID and your name, address and a description of the information you require.  Clarification may also be required to ensure we understand your request and the information you require.

 

If your request is excessive, we may require that you provide further information to reduce the scope of your request.  If this is not possible to do, we may be required to extend your request to up to 90 calendar days or apply a cost.  If a cost is to be applied you will be advised of this prior to us working on your request, with advice on how to make the payment.  

 

As data controller Fife Council is entitled to ask for reasonable proof of ID in order to process your request. 

 

In this instance we have received ID and therefore do not require further ID at this time.

 

If you are not satisfied with the way we have handled your request, you may wish to request a review of the decision.  Please write to: Head of Legal & Democratic Services, Finance & Corporate Services, Fife House, North Street, Glenrothes, KY7 5LT or e-mail to info.review@fife.gov.uk within three months of receiving this correspondence or from the date you submitted your request, whichever is the later date. Where the outcome of the review fails to resolve the matter to your complete satisfaction you may wish to contact the Information Commissioner’s Office to raise your concern or complaint. The ICO can be contacted in writing at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or telephone: 0303 123 1113 or online: https://ico.org.uk/make-a-complaint/data-protection-complaints/

 

 

Kindest regards,

 

Katrina

 

Information Specialist

Information Management & Requests Team | Customer & Online Services |

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: Information Requests <Information.Requests@fife.gov.uk>
Subject: FCIR:65123 Data Subject Access Request - Mr Craig Mcmaster

 

CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Craig Mcmaster
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Client Reference: 100424
Date of Birth: 08/06/1976
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Ayrshire Social Services : 1990-1991
  • Fife Social Services: 1991-1991
  • Glasgow Social Services : 1991-1993



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.




This email was scanned by Fife Council



**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice:  www.fife.gov.uk/privacy

Fife Council

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DKIM trace symbol [fife.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [fife.gov.uk, reject] X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [fife.gov.uk:s=fpkey80478-1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [85.115.52.190:from] X-Symbol: IP_REPUTATION_HAM(-0.86) [asn: 44444(-0.24), country: GB(-0.00), ip: 85.115.52.190(-0.62)] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [fife.gov.uk:D:+] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [9] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95447370947589] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:85.115.32.0/19] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:44444, ipnet:85.115.52.0/24, country:GB] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62909793013063] X-Symbol: SPF_REPUTATION_HAM(-0.91) [-0.91642301402629] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: BESP191MB28694BD97D2C483D945A4CBCB2152@BESP191MB2869.EURP191.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -10.9 (----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=fife.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:BESP191MB2869.EURP191.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(1800799024)(69100299015)(366016)(786006)(38070700021)(8096899003)(13003099007)(18002099003)(22082099003)(56012099006)(5023799004)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|1800799024|69100299015|366016|786006|38070700021|8096899003|13003099007|18002099003|22082099003|56012099006|5023799004|11063799006; x-microsoft-antispam-message-info: D3UqYhoEtXYTLQYREP6qfdlVWo3NB4RqazzSB2Obgg5awLdO3wvC3HpgFy26Gg3DFKayv0mW72LYYkpOOefYQssejlSMgRKz1B6jCYZKN4Hp8W++Ry2k3q3EXRIIo/KzGDHDeBzb4pIQqPddKxlB8xciJS/AWI1jtIITTjPhMEKfP6XXAqVYJAolDim1WFRUmFv3YkYm7Lj2ZYWRw145wnLSszGhmM5xA54UV+WqKg11Ht7oe33IXTa0NgB4tReHgPwwUxnmOqWtnZBV4saas2s8KDOQ9IfDj4E2jG1NTL9KVJmaLiNaPk6myX6lBNGVpAwDnDLW9RceuJ6EV28GsdNtjnKe6Jkhg6dN97DHuo/hhaM4Y9j1HPZeSXaIXkM9LYbqBx/guqecRegchaM8slSL6fvejWwl6GWHmL8bl/qEeo1yCLJH/6qqgby2wf6FQa1vGLLc71FOJbuaV3tx0ec9f8Gy+B7u6mpdZYUZ7cUbN8zaF+G5HTdEumGv2/u1MC8deNbcv2Rmlv88AI44FuKn15FLd5AJvsHAZ7MAl9gNo364ntGKyMB+vNWc4tphrT9hwGujH+s8seb7xmhB0687VjHThvNo4+fxBHWIKlkfoMInGouEjsRHQsj5u17PaTy73OEFJqYrGab8lhqKrKynwCPDoQBZ+nn88/KUOda+5SxbLumFyGFgPhNX0NddCH2GBGEZqP9HTkavTj7Tlyz2iPw4iFBBaTdhOXsO+Dauq0o0IGv5bBrPfiSQnUH1lakUj0V19PBVKxVI0yajyViHMLh/15jcfFJ3h9pqsMMyAia7up6B4xa7UgabX7ORzf1DOXJCCmvY0scclTaYQUrjUpqB0GQa7KkRPkcomppsE853r28N9cMtfiSLfzROT3ykAjTzChdO9p7Ps5g4HR1gZFkbv/rMr6ewkhN/c9ADVnw9BueoBphDYbZGnnJwkS4YnwrqJxFvWzBqDxoGc7Si46Dv3cObM0pnQYACTk40xN04HjFu+ijKBoCthQF0VmOekiYOhWIJS3x8XltSQgFv0Ezi+x0cf3ZHntNOQRg= x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: bb2601a6-a533-4a54-b262-08debfc8b7d2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: BESP191MB2869:EE_|AS4P191MB2134:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail","from":"Information Requests ","subject":"RE: FCIR:65123 Data Subject Access Request - Mr Craig Mcmaster","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Information.Requests@fife.gov.uk\"}","text":"Dear Investigations Team, GDPR/THE DATA PROTECTION ACT 2018 (DATA PROTECTION LEGISLATION) - SUBJECT ACCESS REQUEST Thank you for your information request received on 29/05/2026 our ref FCIR: 65123. In requesting information with regard to your clients records, you are essentially asking for information about your client. This constitutes a Subject Access Request under the General Data Protection Regulation 2018. Due to this we are dealing with your request in terms of the General Data Protection Regulation 2018, in terms of Article 15 of the Regulation. We have up to one calendar month to provide your response once we receive a valid request. For your request to be valid we need proof of ID and your name, address and a description of the information you require. Clarification may also be required to ensure we understand your request and the information you require. If your request is excessive, we may require that you provide further information to reduce the scope of your request. If this is not possible to do, we may be required to extend your request to up to 90 calendar days or apply a cost. If a cost is to be applied you will be advised of this prior to us working on your request, with advice on how to make the payment. As data controller Fife Council is entitled to ask for reasonable proof of ID in order to process your request. In this instance we have received ID and therefore do not require further ID at this time. If you are not satisfied with the way we have handled your request, you may wish to request a review of the decision. Please write to: Head of Legal & Democratic Services, Finance & Corporate Services, Fife House, North Street, Glenrothes, KY7 5LT or e-mail to info.review@fife.gov.uk within three months of receiving this correspondence or from the date you submitted your request, whichever is the later date. Where the outcome of the review fails to resolve the matter to your complete satisfaction you may wish to contact the Information Commissioner's Office to raise your concern or complaint. The ICO can be contacted in writing at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or telephone: 0303 123 1113 or online: https://ico.org.uk/make-a-complaint/data-protection-complaints/ Kindest regards, Katrina Information Specialist Information Management & Requests Team | Customer & Online Services | From: MMA Legal Sent: 29 May 2026 13:01 To: Information Requests Subject: FCIR:65123 Data Subject Access Request - Mr Craig Mcmaster CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. ________________________________ Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Craig Mcmaster Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Client Reference: 100424 Date of Birth: 08/06/1976 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Ayrshire Social Services : 1990-1991 * Fife Social Services: 1991-1991 * Glasgow Social Services : 1991-1993 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. This email was scanned by Fife Council ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. If you have received this email in error please notify your system manager and the sender of this message. This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses. Fife Council reserves the right to monitor the content of all incoming and outgoing email. Information on how we use and look after your personal data can be found within the Council?s privacy notice: www.fife.gov.uk/privacy Fife Council ************************************************","dkim":"{@fife.gov.uk : pass}"} [2026-06-01 10:30:02] production.INFO: ClassifyInboundEmailJob: message 450 classified as 'dsar_response' (high). [2026-06-01 10:30:05] production.INFO: ClassifyInboundEmailJob: message 451 classified as 'dsar_response' (high). [2026-06-01 10:30:07] production.INFO: ClassifyInboundEmailJob: message 452 classified as 'dsar_response' (high). [2026-06-01 10:30:09] production.INFO: ClassifyInboundEmailJob: message 453 classified as 'dsar_response' (high). [2026-06-01 10:30:12] production.INFO: ClassifyInboundEmailJob: message 454 classified as 'dsar_response' (high). [2026-06-01 10:30:14] production.INFO: ClassifyInboundEmailJob: message 455 classified as 'dsar_response' (high). [2026-06-01 10:30:16] production.INFO: ClassifyInboundEmailJob: message 456 classified as 'dsar_response' (high). [2026-06-01 10:30:18] production.INFO: ClassifyInboundEmailJob: message 457 classified as 'dsar_response' (high). [2026-06-01 10:30:21] production.INFO: ClassifyInboundEmailJob: message 458 classified as 'dsar_response' (high). [2026-06-01 10:30:23] production.INFO: ClassifyInboundEmailJob: message 459 classified as 'dsar_response' (high). [2026-06-01 10:30:25] production.INFO: ClassifyInboundEmailJob: message 460 classified as 'dsar_response' (high). [2026-06-01 10:30:27] production.INFO: ClassifyInboundEmailJob: message 461 classified as 'dsar_response' (high). [2026-06-01 10:30:30] production.INFO: ClassifyInboundEmailJob: message 462 classified as 'dsar_response' (high). [2026-06-01 10:30:32] production.INFO: ClassifyInboundEmailJob: message 463 classified as 'generic' (high). [2026-06-01 10:30:34] production.INFO: ClassifyInboundEmailJob: message 464 classified as 'dsar_response' (high). [2026-06-01 10:30:36] production.INFO: ClassifyInboundEmailJob: message 465 classified as 'dsar_response' (high). [2026-06-01 10:30:38] production.INFO: ClassifyInboundEmailJob: message 466 classified as 'dsar_response' (high). [2026-06-01 10:30:41] production.INFO: ClassifyInboundEmailJob: message 467 classified as 'generic' (high). [2026-06-01 10:30:43] production.INFO: ClassifyInboundEmailJob: message 468 classified as 'dsar_response' (high). [2026-06-01 10:30:45] production.INFO: ClassifyInboundEmailJob: message 469 classified as 'generic' (high). [2026-06-01 10:30:47] production.INFO: ClassifyInboundEmailJob: message 470 classified as 'dsar_response' (high). [2026-06-01 10:30:50] production.INFO: ClassifyInboundEmailJob: message 471 classified as 'dsar_response' (high). [2026-06-01 10:30:54] production.INFO: ClassifyInboundEmailJob: message 472 classified as 'dsar_response' (high). [2026-06-01 10:30:59] production.INFO: ClassifyInboundEmailJob: message 473 classified as 'dsar_response' (high). [2026-06-01 10:31:01] production.INFO: ClassifyInboundEmailJob: message 474 classified as 'dsar_response' (high). [2026-06-01 10:31:03] production.INFO: ClassifyInboundEmailJob: message 475 classified as 'dsar_response' (high). [2026-06-01 10:31:05] production.INFO: ClassifyInboundEmailJob: message 476 classified as 'generic' (high). [2026-06-01 10:31:08] production.INFO: ClassifyInboundEmailJob: message 477 classified as 'dsar_response' (high). [2026-06-01 10:31:10] production.INFO: ClassifyInboundEmailJob: message 478 classified as 'generic' (high). [2026-06-01 10:31:12] production.INFO: ClassifyInboundEmailJob: message 479 classified as 'dsar_response' (high). [2026-06-01 10:31:14] production.INFO: ClassifyInboundEmailJob: message 480 classified as 'dsar_response' (high). [2026-06-01 10:31:17] production.INFO: ClassifyInboundEmailJob: message 481 classified as 'dsar_response' (high). [2026-06-01 10:31:19] production.INFO: ClassifyInboundEmailJob: message 482 classified as 'dsar_response' (high). [2026-06-01 10:31:21] production.INFO: ClassifyInboundEmailJob: message 483 classified as 'generic' (high). [2026-06-01 10:31:25] production.INFO: ClassifyInboundEmailJob: message 484 classified as 'dsar_response' (high). [2026-06-01 10:31:27] production.INFO: ClassifyInboundEmailJob: message 485 classified as 'dsar_response' (high). [2026-06-01 10:31:29] production.INFO: ClassifyInboundEmailJob: message 486 classified as 'dsar_response' (high). [2026-06-01 10:31:31] production.INFO: ClassifyInboundEmailJob: message 487 classified as 'dsar_response' (high). [2026-06-01 10:31:33] production.INFO: ClassifyInboundEmailJob: message 488 classified as 'dsar_response' (high). [2026-06-01 10:31:36] production.INFO: ClassifyInboundEmailJob: message 489 classified as 'dsar_response' (high). [2026-06-01 10:31:38] production.INFO: ClassifyInboundEmailJob: message 490 classified as 'dsar_response' (high). [2026-06-01 10:31:40] production.INFO: ClassifyInboundEmailJob: message 491 classified as 'dsar_response' (high). [2026-06-01 10:31:42] production.INFO: ClassifyInboundEmailJob: message 492 classified as 'dsar_response' (high). [2026-06-01 10:31:47] production.INFO: ClassifyInboundEmailJob: message 493 classified as 'dsar_response' (high). [2026-06-01 10:31:49] production.INFO: ClassifyInboundEmailJob: message 494 classified as 'dsar_response' (high). [2026-06-01 10:31:51] production.INFO: ClassifyInboundEmailJob: message 495 classified as 'dsar_response' (high). [2026-06-01 10:31:53] production.INFO: ClassifyInboundEmailJob: message 496 classified as 'dsar_response' (high). [2026-06-01 10:31:56] production.INFO: ClassifyInboundEmailJob: message 497 classified as 'dsar_response' (high). [2026-06-01 10:31:58] production.INFO: ClassifyInboundEmailJob: message 498 classified as 'dsar_response' (high). [2026-06-01 10:32:01] production.INFO: ClassifyInboundEmailJob: message 499 classified as 'generic' (high). [2026-06-01 10:32:03] production.INFO: ClassifyInboundEmailJob: message 500 classified as 'generic' (high). [2026-06-01 10:32:05] production.INFO: ClassifyInboundEmailJob: message 501 classified as 'dsar_response' (high). [2026-06-01 10:32:08] production.INFO: ClassifyInboundEmailJob: message 502 classified as 'dsar_response' (high). [2026-06-01 10:32:10] production.INFO: ClassifyInboundEmailJob: message 503 classified as 'dsar_response' (high). [2026-06-01 10:32:13] production.INFO: ClassifyInboundEmailJob: message 504 classified as 'dsar_response' (high). [2026-06-01 10:32:15] production.INFO: ClassifyInboundEmailJob: message 505 classified as 'dsar_response' (high). [2026-06-01 10:32:17] production.INFO: ClassifyInboundEmailJob: message 506 classified as 'dsar_response' (high). [2026-06-01 10:32:20] production.INFO: ClassifyInboundEmailJob: message 507 classified as 'dsar_response' (medium). [2026-06-01 10:32:22] production.INFO: ClassifyInboundEmailJob: message 508 classified as 'generic' (high). [2026-06-01 10:32:24] production.INFO: ClassifyInboundEmailJob: message 509 classified as 'generic' (high). [2026-06-01 10:32:26] production.INFO: ClassifyInboundEmailJob: message 510 classified as 'generic' (high). [2026-06-01 10:32:29] production.INFO: ClassifyInboundEmailJob: message 511 classified as 'dsar_response' (high). [2026-06-01 10:32:31] production.INFO: ClassifyInboundEmailJob: message 512 classified as 'dsar_response' (high). [2026-06-01 10:32:33] production.INFO: ClassifyInboundEmailJob: message 513 classified as 'generic' (high). [2026-06-01 10:32:35] production.INFO: ClassifyInboundEmailJob: message 514 classified as 'dsar_response' (high). [2026-06-01 10:32:37] production.INFO: ClassifyInboundEmailJob: message 515 classified as 'dsar_response' (high). [2026-06-01 10:32:40] production.INFO: ClassifyInboundEmailJob: message 516 classified as 'dsar_response' (high). [2026-06-01 10:32:43] production.INFO: ClassifyInboundEmailJob: message 517 classified as 'dsar_response' (high). [2026-06-01 10:32:45] production.INFO: ClassifyInboundEmailJob: message 518 classified as 'dsar_response' (high). [2026-06-01 10:32:47] production.INFO: ClassifyInboundEmailJob: message 519 classified as 'dsar_response' (medium). [2026-06-01 10:32:49] production.INFO: ClassifyInboundEmailJob: message 520 classified as 'generic' (high). [2026-06-01 10:32:52] production.INFO: ClassifyInboundEmailJob: message 521 classified as 'generic' (high). [2026-06-01 10:32:56] production.INFO: ClassifyInboundEmailJob: message 522 classified as 'dsar_response' (high). [2026-06-01 10:32:58] production.INFO: ClassifyInboundEmailJob: message 523 classified as 'dsar_response' (medium). [2026-06-01 10:33:00] production.INFO: ClassifyInboundEmailJob: message 524 classified as 'dsar_response' (high). [2026-06-01 10:33:02] production.INFO: ClassifyInboundEmailJob: message 525 classified as 'dsar_response' (high). [2026-06-01 10:33:05] production.INFO: ClassifyInboundEmailJob: message 526 classified as 'dsar_response' (high). [2026-06-01 10:33:07] production.INFO: ClassifyInboundEmailJob: message 527 classified as 'dsar_response' (high). [2026-06-01 10:33:09] production.INFO: ClassifyInboundEmailJob: message 528 classified as 'dsar_response' (medium). [2026-06-01 10:33:11] production.INFO: ClassifyInboundEmailJob: message 529 classified as 'dsar_response' (high). [2026-06-01 10:33:14] production.INFO: ClassifyInboundEmailJob: message 530 classified as 'dsar_response' (high). [2026-06-01 10:33:16] production.INFO: ClassifyInboundEmailJob: message 531 classified as 'dsar_response' (high). [2026-06-01 10:33:21] production.INFO: FindRelatedDsarJob: message 166 — dsar_id=, confidence=low. [2026-06-01 10:33:23] production.INFO: FindRelatedDsarJob: message 166 response_type=acknowledgement. [2026-06-01 10:33:24] production.INFO: FindRelatedDsarJob: message 166 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:33:30] production.INFO: FindRelatedDsarJob: message 167 — dsar_id=, confidence=low. [2026-06-01 10:33:32] production.INFO: FindRelatedDsarJob: message 167 response_type=acknowledgement. [2026-06-01 10:33:33] production.INFO: FindRelatedDsarJob: message 167 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:33:40] production.INFO: FindRelatedDsarJob: message 168 — dsar_id=, confidence=low. [2026-06-01 10:33:43] production.INFO: FindRelatedDsarJob: message 168 response_type=no_record. [2026-06-01 10:33:45] production.INFO: FindRelatedDsarJob: message 168 — extracted reference 'SAR26-27 - 408-Access' (confidence=high), no DSAR matched. [2026-06-01 10:33:45] production.INFO: FindRelatedDsarJob: message 168 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:33:50] production.INFO: FindRelatedDsarJob: message 170 — dsar_id=, confidence=low. [2026-06-01 10:33:51] production.INFO: FindRelatedDsarJob: message 170 response_type=no_record. [2026-06-01 10:33:52] production.INFO: FindRelatedDsarJob: message 170 — extracted reference 'DP8578334' (confidence=high), no DSAR matched. [2026-06-01 10:33:52] production.INFO: FindRelatedDsarJob: message 170 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:33:56] production.INFO: FindRelatedDsarJob: message 171 — dsar_id=, confidence=low. [2026-06-01 10:33:58] production.INFO: FindRelatedDsarJob: message 171 response_type=data_provided. [2026-06-01 10:33:59] production.INFO: FindRelatedDsarJob: message 171 — extracted reference '100174' (confidence=high), no DSAR matched. [2026-06-01 10:33:59] production.INFO: FindRelatedDsarJob: message 171 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:34:04] production.INFO: FindRelatedDsarJob: message 172 — dsar_id=, confidence=low. [2026-06-01 10:34:06] production.INFO: FindRelatedDsarJob: message 172 response_type=no_record. [2026-06-01 10:34:07] production.INFO: FindRelatedDsarJob: message 172 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:34:12] production.INFO: FindRelatedDsarJob: message 173 — dsar_id=, confidence=low. [2026-06-01 10:34:15] production.INFO: FindRelatedDsarJob: message 173 response_type=acknowledgement. [2026-06-01 10:34:16] production.INFO: FindRelatedDsarJob: message 173 — extracted reference 'RFI/2026/1504' (confidence=high), no DSAR matched. [2026-06-01 10:34:16] production.INFO: FindRelatedDsarJob: message 173 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:34:22] production.INFO: FindRelatedDsarJob: message 174 — dsar_id=, confidence=low. [2026-06-01 10:34:23] production.INFO: FindRelatedDsarJob: message 174 response_type=acknowledgement. [2026-06-01 10:34:26] production.INFO: FindRelatedDsarJob: message 174 — extracted reference 'RFI/2026/1505' (confidence=high), no DSAR matched. [2026-06-01 10:34:26] production.INFO: FindRelatedDsarJob: message 174 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:34:31] production.INFO: FindRelatedDsarJob: message 175 — dsar_id=, confidence=medium. [2026-06-01 10:34:33] production.INFO: FindRelatedDsarJob: message 175 response_type=no_record. [2026-06-01 10:34:34] production.INFO: FindRelatedDsarJob: message 175 — extracted reference 'IG260949' (confidence=high), no DSAR matched. [2026-06-01 10:34:34] production.INFO: FindRelatedDsarJob: message 175 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:34:38] production.INFO: FindRelatedDsarJob: message 176 — dsar_id=, confidence=low. [2026-06-01 10:34:41] production.INFO: FindRelatedDsarJob: message 176 response_type=acknowledgement. [2026-06-01 10:34:42] production.INFO: FindRelatedDsarJob: message 176 — extracted reference 'RFI/2026/ 1506' (confidence=high), no DSAR matched. [2026-06-01 10:34:42] production.INFO: FindRelatedDsarJob: message 176 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:34:51] production.INFO: FindRelatedDsarJob: message 178 — dsar_id=, confidence=low. [2026-06-01 10:34:53] production.INFO: FindRelatedDsarJob: message 178 response_type=data_provided. [2026-06-01 10:34:55] production.INFO: FindRelatedDsarJob: message 178 — extracted reference '100066' (confidence=high), no DSAR matched. [2026-06-01 10:34:55] production.INFO: FindRelatedDsarJob: message 178 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:35:00] production.INFO: FindRelatedDsarJob: message 179 — dsar_id=, confidence=low. [2026-06-01 10:35:02] production.INFO: FindRelatedDsarJob: message 179 response_type=acknowledgement. [2026-06-01 10:35:02] production.INFO: FindRelatedDsarJob: message 179 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:35:07] production.INFO: FindRelatedDsarJob: message 180 — dsar_id=, confidence=medium. [2026-06-01 10:35:10] production.INFO: FindRelatedDsarJob: message 180 response_type=no_record. [2026-06-01 10:35:11] production.INFO: FindRelatedDsarJob: message 180 — extracted reference 'FCIR:64578' (confidence=high), no DSAR matched. [2026-06-01 10:35:11] production.INFO: FindRelatedDsarJob: message 180 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:35:20] production.INFO: FindRelatedDsarJob: message 183 — dsar_id=, confidence=low. [2026-06-01 10:35:21] production.INFO: FindRelatedDsarJob: message 183 response_type=delay_notice. [2026-06-01 10:35:23] production.INFO: FindRelatedDsarJob: message 183 — extracted reference '100387' (confidence=high), no DSAR matched. [2026-06-01 10:35:23] production.INFO: FindRelatedDsarJob: message 183 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-06-01 10:35:27] production.INFO: FindRelatedDsarJob: message 184 — dsar_id=, confidence=medium. [2026-06-01 10:35:30] production.INFO: FindRelatedDsarJob: message 184 response_type=delay_notice. [2026-06-01 10:35:31] production.INFO: FindRelatedDsarJob: message 184 — extracted reference '100039' (confidence=high), no DSAR matched. [2026-06-01 10:35:31] production.INFO: FindRelatedDsarJob: message 184 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-06-01 10:35:36] production.INFO: FindRelatedDsarJob: message 186 — dsar_id=, confidence=low. [2026-06-01 10:35:38] production.INFO: FindRelatedDsarJob: message 186 response_type=acknowledgement. [2026-06-01 10:35:39] production.INFO: FindRelatedDsarJob: message 186 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:35:45] production.INFO: FindRelatedDsarJob: message 187 — dsar_id=, confidence=low. [2026-06-01 10:35:47] production.INFO: FindRelatedDsarJob: message 187 response_type=acknowledgement. [2026-06-01 10:35:49] production.INFO: FindRelatedDsarJob: message 187 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:35:53] production.INFO: FindRelatedDsarJob: message 188 — dsar_id=, confidence=low. [2026-06-01 10:35:55] production.INFO: FindRelatedDsarJob: message 188 response_type=acknowledgement. [2026-06-01 10:35:58] production.INFO: FindRelatedDsarJob: message 188 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:36:03] production.INFO: FindRelatedDsarJob: message 190 — dsar_id=, confidence=medium. [2026-06-01 10:36:06] production.INFO: FindRelatedDsarJob: message 190 response_type=acknowledgement. [2026-06-01 10:36:06] production.INFO: FindRelatedDsarJob: message 190 — extracted reference 'SAR-26-04028' (confidence=high), no DSAR matched. [2026-06-01 10:36:06] production.INFO: FindRelatedDsarJob: message 190 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:36:12] production.INFO: FindRelatedDsarJob: message 194 — dsar_id=, confidence=medium. [2026-06-01 10:36:14] production.INFO: FindRelatedDsarJob: message 194 response_type=data_provided. [2026-06-01 10:36:15] production.INFO: FindRelatedDsarJob: message 194 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:36:22] production.INFO: FindRelatedDsarJob: message 197 — dsar_id=, confidence=medium. [2026-06-01 10:36:24] production.INFO: FindRelatedDsarJob: message 197 response_type=data_provided. [2026-06-01 10:36:26] production.INFO: FindRelatedDsarJob: message 197 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:36:29] production.INFO: FindRelatedDsarJob: message 198 — dsar_id=, confidence=low. [2026-06-01 10:36:32] production.INFO: FindRelatedDsarJob: message 198 response_type=acknowledgement. [2026-06-01 10:36:33] production.INFO: FindRelatedDsarJob: message 198 — extracted reference 'NRS-DP-2026-385' (confidence=high), no DSAR matched. [2026-06-01 10:36:33] production.INFO: FindRelatedDsarJob: message 198 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:36:38] production.INFO: FindRelatedDsarJob: message 199 — dsar_id=, confidence=low. [2026-06-01 10:36:41] production.INFO: FindRelatedDsarJob: message 199 response_type=acknowledgement. [2026-06-01 10:36:42] production.INFO: FindRelatedDsarJob: message 199 — extracted reference '100034' (confidence=high), no DSAR matched. [2026-06-01 10:36:42] production.INFO: FindRelatedDsarJob: message 199 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:36:49] production.INFO: FindRelatedDsarJob: message 200 — dsar_id=, confidence=medium. [2026-06-01 10:36:52] production.INFO: FindRelatedDsarJob: message 200 response_type=delay_notice. [2026-06-01 10:36:53] production.INFO: FindRelatedDsarJob: message 200 — extracted reference 'FCIR:64674' (confidence=high), no DSAR matched. [2026-06-01 10:36:53] production.INFO: FindRelatedDsarJob: message 200 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-06-01 10:36:53] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 532 (DSAR-2A306ED9.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:36:53] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 533 (LOA Thomas Birch.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:36:53] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 534 (Thomas Birch poa.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 10:36:53] production.INFO: ExtractMessageAttachmentsJob: attachment 535 (Mr Thomas Edgar Birch - POA - ID.jpeg) skipped — unsupported type. [2026-06-01 10:36:55] production.INFO: FindRelatedDsarJob: message 203 — dsar_id=, confidence=medium. [2026-06-01 10:37:04] production.INFO: FindRelatedDsarJob: message 203 response_type=other. [2026-06-01 10:37:06] production.INFO: FindRelatedDsarJob: message 203 — extracted reference 'GGCL028286' (confidence=high), no DSAR matched. [2026-06-01 10:37:06] production.INFO: FindRelatedDsarJob: message 203 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). [2026-06-01 10:37:11] production.INFO: FindRelatedDsarJob: message 204 — dsar_id=, confidence=medium. [2026-06-01 10:37:13] production.INFO: FindRelatedDsarJob: message 204 response_type=data_provided. [2026-06-01 10:37:14] production.INFO: FindRelatedDsarJob: message 204 — extracted reference '100002' (confidence=high), no DSAR matched. [2026-06-01 10:37:14] production.INFO: FindRelatedDsarJob: message 204 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:37:20] production.INFO: FindRelatedDsarJob: message 205 — dsar_id=, confidence=medium. [2026-06-01 10:37:22] production.INFO: FindRelatedDsarJob: message 205 response_type=data_provided. [2026-06-01 10:37:23] production.INFO: FindRelatedDsarJob: message 205 — extracted reference '100002' (confidence=high), no DSAR matched. [2026-06-01 10:37:23] production.INFO: FindRelatedDsarJob: message 205 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:37:29] production.INFO: FindRelatedDsarJob: message 206 — dsar_id=, confidence=low. [2026-06-01 10:37:31] production.INFO: FindRelatedDsarJob: message 206 response_type=acknowledgement. [2026-06-01 10:37:32] production.INFO: FindRelatedDsarJob: message 206 — extracted reference 'NRS-DP-2026-562' (confidence=high), no DSAR matched. [2026-06-01 10:37:32] production.INFO: FindRelatedDsarJob: message 206 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:37:37] production.INFO: FindRelatedDsarJob: message 207 — dsar_id=, confidence=low. [2026-06-01 10:37:38] production.INFO: FindRelatedDsarJob: message 207 response_type=acknowledgement. [2026-06-01 10:37:39] production.DEBUG: Inbound email data {"to":"casemanagement@mmalegal.co.uk","subject":"Thank you for your email","sender_ip":"185.151.28.75","SPF":"softfail","dkim":"{@redress-scheme.scot : pass, @amazonses.com : pass}","from":"Scotland's Redress Scheme ","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"0102019e82c2a810-b2243d93-5a22-472c-b96f-bc60032c84c7-000000@mail.redress-scheme.scot\"}","text":"Thank you for your email to Scotland’s Redress Scheme.  This is an automated email to confirm your email has been received. We aim to respond within 10 working days. However, due to high volumes of enquiries, responses may take longer than this. We apologise for any delay and thank you for your patience. Please do not send further emails regarding the same application, as this may delay our response. Many thanks, Scotland’s Redress Scheme","html":"
Thank you for your email to Scotland’s Redress Scheme.  This is an automated email to confirm your email has been received. We aim to respond within 10 working days. However, due to high volumes of enquiries, responses may take longer than this. We apologise for any delay and thank you for your patience. Please do not send further emails regarding the same application, as this may delay our response.

Many thanks,

Scotland’s Redress Scheme

If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme using these details:


Telephone: 0808 175 0808 (freephone)

International: +44 131 297 6500

Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays)


Email: apply@redress-scheme.scot


If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service.

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From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [apply@redress-scheme.scot, 0102019e82c2a810-b2243d93-5a22-472c-b96f-bc60032c84c7-000000@mail.redress-scheme.scot] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [54.240.7.50:from] X-Symbol: DKIM_REPUTATION(-0.89) [-0.89181821090769] X-Symbol: ONCE_RECEIVED(0.20); One received header in a message X-Symbol: GENERIC_REPUTATION(-0.77) [-0.77295651056038] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:54.240.0.0/18] X-Symbol: ASN(0.00) [asn:16509, ipnet:54.240.0.0/21, country:US] X-Symbol: RCVD_COUNT_ONE(0.00); Message has one Received header [1] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: CTYPE_MIXED_BOGUS(1.00); multipart/mixed without non-textual part X-Symbol: SPF_REPUTATION_HAM(-0.87) [-0.87709775100489] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [redress-scheme.scot:+, amazonses.com:+] X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: R_DKIM_ALLOW(-1.62); DKIM verification succeed [redress-scheme.scot:s=x54fbbsnggutvs332tepb7rqqht42cfs, amazonses.com:s=shh3fegwg5fppqsuzphvschd53n6ihuv] X-Symbol: DMARC_NA(0.00); No DMARC record [redress-scheme.scot] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 16509(-0.35), country: US(-0.01), ip: 54.240.7.50(-0.75)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [apply@redress-scheme.scot, 0102019e82c2a810-b2243d93-5a22-472c-b96f-bc60032c84c7-000000@mail.redress-scheme.scot] Message-ID: 0102019e82c2a810-b2243d93-5a22-472c-b96f-bc60032c84c7-000000@eu-west-1.amazonses.com X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}"} [2026-06-01 10:37:40] production.INFO: FindRelatedDsarJob: message 207 — extracted reference 'NRS-DP-2026-499' (confidence=high), no DSAR matched. [2026-06-01 10:37:40] production.INFO: FindRelatedDsarJob: message 207 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:37:47] production.INFO: FindRelatedDsarJob: message 209 — dsar_id=, confidence=low. [2026-06-01 10:37:49] production.INFO: FindRelatedDsarJob: message 209 response_type=delay_notice. [2026-06-01 10:37:50] production.INFO: FindRelatedDsarJob: message 209 — extracted reference '100010' (confidence=high), no DSAR matched. [2026-06-01 10:37:50] production.INFO: FindRelatedDsarJob: message 209 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-06-01 10:37:53] production.INFO: FindRelatedDsarJob: message 211 — dsar_id=, confidence=low. [2026-06-01 10:37:55] production.INFO: FindRelatedDsarJob: message 211 response_type=data_provided. [2026-06-01 10:37:58] production.INFO: FindRelatedDsarJob: message 211 — extracted reference '61657' (confidence=high), no DSAR matched. [2026-06-01 10:37:58] production.INFO: FindRelatedDsarJob: message 211 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:38:03] production.INFO: FindRelatedDsarJob: message 212 — dsar_id=, confidence=low. [2026-06-01 10:38:05] production.INFO: FindRelatedDsarJob: message 212 response_type=partial_data. [2026-06-01 10:38:06] production.INFO: FindRelatedDsarJob: message 212 — extracted reference '61657' (confidence=high), no DSAR matched. [2026-06-01 10:38:06] production.INFO: FindRelatedDsarJob: message 212 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-06-01 10:38:10] production.INFO: FindRelatedDsarJob: message 213 — dsar_id=, confidence=medium. [2026-06-01 10:38:12] production.INFO: FindRelatedDsarJob: message 213 response_type=partial_data. [2026-06-01 10:38:15] production.INFO: FindRelatedDsarJob: message 213 — extracted reference 'FCIR:64721' (confidence=high), no DSAR matched. [2026-06-01 10:38:15] production.INFO: FindRelatedDsarJob: message 213 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-06-01 10:38:19] production.INFO: FindRelatedDsarJob: message 215 — dsar_id=, confidence=low. [2026-06-01 10:38:22] production.INFO: FindRelatedDsarJob: message 215 response_type=data_provided. [2026-06-01 10:38:23] production.INFO: FindRelatedDsarJob: message 215 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:38:23] production.DEBUG: Inbound email data {"subject":"RE: Data Subject Access Request - Mr James William Mcconnell","text":"Official Sensitive Good morning, I am writing regarding your request to access any information West Dunbartonshire Council hold regarding your client. The following searches were carried out with the information that was provided to us: West Dunbartonshire Health and Social Care's case and record management system (CareFirst and Comino) - Nil return. Having checked with the Mitchell Library with the information you provided this unfortunately was also a Nil Return. I can confirm that West Dunbartonshire Council hold no file for your client. Regards, Information Team West Dunbartonshire HSCP Strategy and Transformation Aurora House Clydebank G81 www.wdhscp.org.uk [WDHSCP Logo] From: WDHSCP Sent: 29 May 2026 09:06 To: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Mr James William Mcconnell Good morning, Your request has been forwarded to the HSCP Information Team. As part of this process, the team will undertake searches on our HSCP Case Management and Electronic Document Management Systems (CareFirst and Comino). To assist us in locating any records that may be held, specifically historical records, please provide, where possible, the following information: 1. Names and dates of birth for your parents and any siblings. 2. Your name at the time of any Social Work involvement, including any previous names you may have been known by. 3. The address or area in which you lived during any period of Social Work involvement. Please note that other organisations may independently hold records relating to your client. You are entitled to approach any organisation you believe may hold information and submit a request directly to them. In some cases, the files we hold may be extensive or complex. In such circumstances, we may need to extend the statutory response timescale by up to an additional two months. While this is not common, we will notify you if an extension becomes necessary. Further information is available here: What to expect after making a subject access request | ICO We understand that accessing childhood records can be a deeply personal experience and may evoke a range of emotions, potentially affecting wellbeing and mental health. We have included contact details for relevant support organisations in Appendix 1. Please consider contacting them if you or your client feel that support would be helpful. The WD Family Placement Team can also provide support in reviewing the contents of your file. If you or your client would like to access this service, please reply to this email requesting Family Placement Support. We will then share your details with the Family Support Manager, who will contact you once your file has been prepared. We look forward to hearing from you. Regards, Information Team West Dunbartonshire HSCP Strategy and Transformation Aurora House Clydebank G81 www.wdhscp.org.uk [WDHSCP Logo] ________________________________ From: MMA Legal > Sent: 28 May 2026 12:03 PM To: Dataprotection > Subject: Data Subject Access Request - Mr James William Mcconnell Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James William Mcconnell Client Address: 31 Valeview , Stenhousemuir, Larbert, FK5 3BX Client Reference: 100365 Date of Birth: 17/01/1981 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Cadross Park Assesment Centre : 1995 - 1997 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","attachments":"2","to":"\"'evidence@mmalegal.co.uk'\" ","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","from":"WDHSCP ","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0001.jpg\",\"name\":\"~WRD0001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0001.jpg\"},\"attachment2\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCF1BB.1512E350\"}}","html":"

Official Sensitive


Good morning,

 

I am writing regarding your request to access any information West Dunbartonshire Council hold regarding your client.

 

The following searches were carried out with the information that was provided to us:

 

West Dunbartonshire Health and Social Care’s case and record management system (CareFirst and Comino) – Nil return.

 

Having checked with the Mitchell Library with the information you provided this unfortunately was also a Nil Return.

 

I can confirm that West Dunbartonshire Council hold no file for your client.

 

 

Regards,

 

Information Team

West Dunbartonshire HSCP

Strategy and Transformation

Aurora House

Clydebank G81

 

www.wdhscp.org.uk

 

\"WDHSCP

 

From: WDHSCP
Sent: 29 May 2026 09:06
To: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Mr James William Mcconnell

 

Good morning,

Your request has been forwarded to the HSCP Information Team. As part of this process, the team will undertake searches on our HSCP Case Management and Electronic Document Management Systems (CareFirst and Comino).

To assist us in locating any records that may be held, specifically historical records, please provide, where possible, the following information:

  1. Names and dates of birth for your parents and any siblings.
  2. Your name at the time of any Social Work involvement, including any previous names you may have been known by.
  3. The address or area in which you lived during any period of Social Work involvement.

Please note that other organisations may independently hold records relating to your client. You are entitled to approach any organisation you believe may hold information and submit a request directly to them.

In some cases, the files we hold may be extensive or complex. In such circumstances, we may need to extend the statutory response timescale by up to an additional two months. While this is not common, we will notify you if an extension becomes necessary.
Further information is available here: What to expect after making a subject access request | ICO

We understand that accessing childhood records can be a deeply personal experience and may evoke a range of emotions, potentially affecting wellbeing and mental health. We have included contact details for relevant support organisations in Appendix 1. Please consider contacting them if you or your client feel that support would be helpful.

The WD Family Placement Team can also provide support in reviewing the contents of your file. If you or your client would like to access this service, please reply to this email requesting Family Placement Support. We will then share your details with the Family Support Manager, who will contact you once your file has been prepared.

We look forward to hearing from you.

 

 

Regards,

 

Information Team

West Dunbartonshire HSCP

Strategy and Transformation

Aurora House

Clydebank G81

 

www.wdhscp.org.uk

 

\"WDHSCP

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: Dataprotection <dataprotection@west-dunbarton.gov.uk>
Subject: Data Subject Access Request - Mr James William Mcconnell

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James William Mcconnell
Client Address: 31 Valeview , Stenhousemuir, Larbert, FK5 3BX
Client Reference: 100365
Date of Birth: 17/01/1981
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Cadross Park Assesment Centre : 1995 - 1997



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

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x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 42caca12-479f-4d38-8e5c-08debfc9d6f0 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP265MB2724:EE_|LOAP265MB8473:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptvs5ouda9ohk3RetVu6"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpspfvla76radc3P1GqJ5"}} [2026-06-01 10:38:29] production.INFO: FindRelatedDsarJob: message 216 — dsar_id=, confidence=medium. [2026-06-01 10:38:31] production.INFO: FindRelatedDsarJob: message 216 response_type=not_responsible. [2026-06-01 10:38:32] production.INFO: FindRelatedDsarJob: message 216 — extracted reference 'argyllbuteir:21401' (confidence=medium), no DSAR matched. [2026-06-01 10:38:32] production.INFO: FindRelatedDsarJob: message 216 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 10:38:38] production.INFO: FindRelatedDsarJob: message 217 — dsar_id=, confidence=medium. [2026-06-01 10:38:40] production.INFO: FindRelatedDsarJob: message 217 response_type=no_record. [2026-06-01 10:38:41] production.INFO: FindRelatedDsarJob: message 217 — extracted reference 'argyllbuteir:21402' (confidence=high), no DSAR matched. [2026-06-01 10:38:41] production.INFO: FindRelatedDsarJob: message 217 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:38:43] production.INFO: FindRelatedDsarJob: message 219 — dsar_id=, confidence=low. [2026-06-01 10:38:46] production.INFO: FindRelatedDsarJob: message 219 response_type=acknowledgement. [2026-06-01 10:38:47] production.INFO: FindRelatedDsarJob: message 219 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:38:52] production.INFO: FindRelatedDsarJob: message 220 — dsar_id=, confidence=medium. [2026-06-01 10:38:55] production.INFO: FindRelatedDsarJob: message 220 response_type=data_provided. [2026-06-01 10:38:56] production.INFO: FindRelatedDsarJob: message 220 — extracted reference 'FCIR:64481' (confidence=high), no DSAR matched. [2026-06-01 10:38:56] production.INFO: FindRelatedDsarJob: message 220 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:39:00] production.INFO: FindRelatedDsarJob: message 221 — dsar_id=, confidence=low. [2026-06-01 10:39:03] production.INFO: FindRelatedDsarJob: message 221 response_type=data_provided. [2026-06-01 10:39:04] production.INFO: FindRelatedDsarJob: message 221 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:39:11] production.INFO: FindRelatedDsarJob: message 222 — dsar_id=, confidence=low. [2026-06-01 10:39:13] production.INFO: FindRelatedDsarJob: message 222 response_type=wrong_recipient. [2026-06-01 10:39:13] production.INFO: FindRelatedDsarJob: message 222 — extracted reference '100010' (confidence=high), no DSAR matched. [2026-06-01 10:39:13] production.INFO: FindRelatedDsarJob: message 222 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-06-01 10:39:21] production.INFO: FindRelatedDsarJob: message 223 — dsar_id=, confidence=medium. [2026-06-01 10:39:23] production.INFO: FindRelatedDsarJob: message 223 response_type=no_record. [2026-06-01 10:39:26] production.INFO: FindRelatedDsarJob: message 223 — extracted reference 'argyllbuteir:21413' (confidence=high), no DSAR matched. [2026-06-01 10:39:26] production.INFO: FindRelatedDsarJob: message 223 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:39:30] production.INFO: FindRelatedDsarJob: message 224 — dsar_id=, confidence=low. [2026-06-01 10:39:32] production.INFO: FindRelatedDsarJob: message 224 response_type=other. [2026-06-01 10:39:33] production.INFO: FindRelatedDsarJob: message 224 — extracted reference 'NAC78049' (confidence=high), no DSAR matched. [2026-06-01 10:39:33] production.INFO: FindRelatedDsarJob: message 224 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). [2026-06-01 10:39:38] production.INFO: FindRelatedDsarJob: message 225 — dsar_id=, confidence=low. [2026-06-01 10:39:40] production.INFO: FindRelatedDsarJob: message 225 response_type=no_record. [2026-06-01 10:39:42] production.INFO: FindRelatedDsarJob: message 225 — extracted reference 'argyllbuteir:21462' (confidence=high), no DSAR matched. [2026-06-01 10:39:42] production.INFO: FindRelatedDsarJob: message 225 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:39:47] production.INFO: FindRelatedDsarJob: message 228 — dsar_id=, confidence=low. [2026-06-01 10:39:49] production.INFO: FindRelatedDsarJob: message 228 response_type=rejection. [2026-06-01 10:39:50] production.INFO: FindRelatedDsarJob: message 228 — extracted reference 'NAC78027' (confidence=high), no DSAR matched. [2026-06-01 10:39:50] production.INFO: FindRelatedDsarJob: message 228 → triage_queue=dsar_needs_research (response_type=rejection, dsar_id=none). [2026-06-01 10:39:54] production.INFO: FindRelatedDsarJob: message 229 — dsar_id=, confidence=low. [2026-06-01 10:39:56] production.INFO: FindRelatedDsarJob: message 229 response_type=acknowledgement. [2026-06-01 10:39:58] production.INFO: FindRelatedDsarJob: message 229 — extracted reference 'SAR/2026/105' (confidence=high), no DSAR matched. [2026-06-01 10:39:58] production.INFO: FindRelatedDsarJob: message 229 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:40:06] production.INFO: FindRelatedDsarJob: message 230 — dsar_id=, confidence=low. [2026-06-01 10:40:07] production.INFO: FindRelatedDsarJob: message 230 response_type=rejection. [2026-06-01 10:40:08] production.INFO: FindRelatedDsarJob: message 230 — extracted reference 'NAC78020' (confidence=high), no DSAR matched. [2026-06-01 10:40:08] production.INFO: FindRelatedDsarJob: message 230 → triage_queue=dsar_needs_research (response_type=rejection, dsar_id=none). [2026-06-01 10:40:11] production.INFO: FindRelatedDsarJob: message 231 — dsar_id=, confidence=low. [2026-06-01 10:40:14] production.INFO: FindRelatedDsarJob: message 231 response_type=other. [2026-06-01 10:40:15] production.INFO: FindRelatedDsarJob: message 231 — extracted reference 'NAC7/8110' (confidence=high), no DSAR matched. [2026-06-01 10:40:15] production.INFO: FindRelatedDsarJob: message 231 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). [2026-06-01 10:40:21] production.INFO: FindRelatedDsarJob: message 232 — dsar_id=, confidence=low. [2026-06-01 10:40:23] production.INFO: FindRelatedDsarJob: message 232 response_type=acknowledgement. [2026-06-01 10:40:24] production.INFO: FindRelatedDsarJob: message 232 — extracted reference 'NAC7/8287' (confidence=high), no DSAR matched. [2026-06-01 10:40:24] production.INFO: FindRelatedDsarJob: message 232 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:40:28] production.INFO: FindRelatedDsarJob: message 233 — dsar_id=, confidence=low. [2026-06-01 10:40:31] production.INFO: FindRelatedDsarJob: message 233 response_type=acknowledgement. [2026-06-01 10:40:32] production.INFO: FindRelatedDsarJob: message 233 — extracted reference 'SAR2 NAC78766' (confidence=high), no DSAR matched. [2026-06-01 10:40:32] production.INFO: FindRelatedDsarJob: message 233 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:40:36] production.INFO: FindRelatedDsarJob: message 236 — dsar_id=, confidence=low. [2026-06-01 10:40:38] production.INFO: FindRelatedDsarJob: message 236 response_type=acknowledgement. [2026-06-01 10:40:39] production.INFO: FindRelatedDsarJob: message 236 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:40:54] production.INFO: FindRelatedDsarJob: message 237 — dsar_id=, confidence=low. [2026-06-01 10:40:56] production.INFO: FindRelatedDsarJob: message 237 response_type=acknowledgement. [2026-06-01 10:40:57] production.INFO: FindRelatedDsarJob: message 237 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:40:59] production.INFO: FindRelatedDsarJob: message 238 — dsar_id=, confidence=low. [2026-06-01 10:41:02] production.INFO: FindRelatedDsarJob: message 238 response_type=acknowledgement. [2026-06-01 10:41:03] production.INFO: FindRelatedDsarJob: message 238 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:41:09] production.INFO: FindRelatedDsarJob: message 239 — dsar_id=, confidence=low. [2026-06-01 10:41:11] production.INFO: FindRelatedDsarJob: message 239 response_type=acknowledgement. [2026-06-01 10:41:13] production.INFO: FindRelatedDsarJob: message 239 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:41:17] production.INFO: FindRelatedDsarJob: message 241 — dsar_id=, confidence=low. [2026-06-01 10:41:19] production.INFO: FindRelatedDsarJob: message 241 response_type=acknowledgement. [2026-06-01 10:41:22] production.INFO: FindRelatedDsarJob: message 241 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:41:26] production.INFO: FindRelatedDsarJob: message 243 — dsar_id=, confidence=medium. [2026-06-01 10:41:28] production.INFO: FindRelatedDsarJob: message 243 response_type=acknowledgement. [2026-06-01 10:41:30] production.INFO: FindRelatedDsarJob: message 243 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:41:32] production.INFO: FindRelatedDsarJob: message 244 — dsar_id=, confidence=medium. [2026-06-01 10:41:34] production.INFO: FindRelatedDsarJob: message 244 response_type=acknowledgement. [2026-06-01 10:41:35] production.INFO: FindRelatedDsarJob: message 244 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:41:37] production.INFO: FindRelatedDsarJob: message 245 — dsar_id=, confidence=medium. [2026-06-01 10:41:39] production.INFO: FindRelatedDsarJob: message 245 response_type=acknowledgement. [2026-06-01 10:41:40] production.INFO: FindRelatedDsarJob: message 245 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:41:42] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Lorna.Cameron@nrscotland.gov.uk\"}","html":"

Your reference: 100314

NRS reference: NRS-DP-2026-838

 

Dear MMA Legal,

 

Thank you for the subject access request of 28 May you made on a behalf of your client to SG Information Assurance and Data Protection Branch (IADP) Branch. SG IADP forwarded your request to us as we may hold in our custody other records which may be relevant to your enquiry including open government files, other prison and borstal records, and court records.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access.  

 

Clarification request

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

  • The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient.

 

  • The names of your client’s parents.

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to know we created guidance ‘Time in care records’ which provides information on records NRS holds. 

 

Kind regards,

 

Lorna

 

Lorna Cameron

Senior Information Governance Officer | Information Governance | Customer Services, Operations and Archives

National Records of Scotland | Lorna.Cameron@nrscotland.gov.uk | www.nrscotland.gov.uk

 


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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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x-exchange-routingpolicychecked: cA8ZP1DWEhyPiAkg5v+PlrshVSauD/RNm9FUiQ8FYK4vIbeTczgq+5fUMUTRCFKiT6O+eiZ5HM9ZCARICRZGJHMI/v05XhTO2cYKA7Du3KJymdGExkOLglDR+831oXemFS4DWVm9Yubi8v8zhx7ljaicGcSIagAkAx1S0F1lYsc4OwpNpIaT5aVitELd8S0OW1mQstIU2Y2fmPwIiortEuZnYEwy08MM0DCMSxWpB/Yr1N+Y6mKB90MHq9iBNnZi9lK5ckFvpmvexfwVPwasD66W9ObTCnFs5eNtKqGxA+UqSgZIZtgXaxTkG9TIZaL9FYcXjHjCTy095wrvQMqZFw== x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CW1P265MB8603.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(376014)(1800799024)(8096899003)(38070700021)(13003099007)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|376014|1800799024|8096899003|38070700021|13003099007|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-crosstenant-authas: Internal x-ms-exchange-crosstenant-authsource: CW1P265MB8603.GBRP265.PROD.OUTLOOK.COM x-ms-exchange-crosstenant-fromentityheader: Hosted x-ms-exchange-crosstenant-id: 0ef77447-1083-4dec-b89f-27c765076840 x-ms-exchange-crosstenant-mailboxtype: HOSTED x-ms-exchange-crosstenant-network-message-id: 1b8a7cca-9c25-495e-41cb-08debfca5a07 x-ms-exchange-crosstenant-originalarrivaltime: 01 Jun 2026 10:41:34.7286 (UTC) x-ms-exchange-crosstenant-userprincipalname: IhktRn25DDwYWm1b+Un7sgyKwn7p5QfBFyUQWLnOfRv6ux1RtzEaEBN8N71BT3Kw2927Iw6AC1iEiq71HAF5ipJhCKLgc7DCNT/L5UvGS3w= x-ms-exchange-messagesentrepresentingtype: 2 x-ms-exchange-senderadcheck: 1 x-ms-exchange-transport-crosstenantheadersstamped: LO9P265MB7919 x-ms-office365-filtering-correlation-id: 1b8a7cca-9c25-495e-41cb-08debfca5a07 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CW1P265MB8603:EE_|LO9P265MB7919:EE_ x-originatororg: nrscotland.gov.uk","cc":"","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.75","to":"","text":"Your reference: 100314 NRS reference: NRS-DP-2026-838 Dear MMA Legal, Thank you for the subject access request of 28 May you made on a behalf of your client to SG Information Assurance and Data Protection Branch (IADP) Branch. SG IADP forwarded your request to us as we may hold in our custody other records which may be relevant to your enquiry including open government files, other prison and borstal records, and court records. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client's parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to know we created guidance 'Time in care records' which provides information on records NRS holds. Kind regards, Lorna Lorna Cameron Senior Information Governance Officer | Information Governance | Customer Services, Operations and Archives National Records of Scotland | Lorna.Cameron@nrscotland.gov.uk | www.nrscotland.gov.uk ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************"} [2026-06-01 10:41:43] production.INFO: FindRelatedDsarJob: message 246 — dsar_id=, confidence=low. [2026-06-01 10:41:45] production.INFO: FindRelatedDsarJob: message 246 response_type=acknowledgement. [2026-06-01 10:41:46] production.INFO: FindRelatedDsarJob: message 246 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:41:53] production.INFO: FindRelatedDsarJob: message 247 — dsar_id=, confidence=low. [2026-06-01 10:41:55] production.INFO: FindRelatedDsarJob: message 247 response_type=acknowledgement. [2026-06-01 10:41:56] production.INFO: FindRelatedDsarJob: message 247 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:41:59] production.INFO: FindRelatedDsarJob: message 248 — dsar_id=, confidence=medium. [2026-06-01 10:42:01] production.INFO: FindRelatedDsarJob: message 248 response_type=acknowledgement. [2026-06-01 10:42:02] production.INFO: FindRelatedDsarJob: message 248 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:42:06] production.INFO: FindRelatedDsarJob: message 249 — dsar_id=, confidence=low. [2026-06-01 10:42:09] production.INFO: FindRelatedDsarJob: message 249 response_type=acknowledgement. [2026-06-01 10:42:09] production.INFO: FindRelatedDsarJob: message 249 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:42:15] production.INFO: FindRelatedDsarJob: message 250 — dsar_id=, confidence=low. [2026-06-01 10:42:17] production.INFO: FindRelatedDsarJob: message 250 response_type=acknowledgement. [2026-06-01 10:42:19] production.INFO: FindRelatedDsarJob: message 250 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:42:23] production.INFO: FindRelatedDsarJob: message 251 — dsar_id=, confidence=low. [2026-06-01 10:42:25] production.INFO: FindRelatedDsarJob: message 251 response_type=acknowledgement. [2026-06-01 10:42:26] production.INFO: FindRelatedDsarJob: message 251 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:42:30] production.INFO: FindRelatedDsarJob: message 252 — dsar_id=, confidence=low. [2026-06-01 10:42:33] production.INFO: FindRelatedDsarJob: message 252 response_type=acknowledgement. [2026-06-01 10:42:34] production.INFO: FindRelatedDsarJob: message 252 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:42:38] production.INFO: FindRelatedDsarJob: message 253 — dsar_id=, confidence=low. [2026-06-01 10:42:40] production.INFO: FindRelatedDsarJob: message 253 response_type=acknowledgement. [2026-06-01 10:42:41] production.INFO: FindRelatedDsarJob: message 253 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:42:44] production.INFO: FindRelatedDsarJob: message 254 — dsar_id=, confidence=low. [2026-06-01 10:42:46] production.INFO: FindRelatedDsarJob: message 254 response_type=acknowledgement. [2026-06-01 10:42:47] production.INFO: FindRelatedDsarJob: message 254 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:42:50] production.INFO: FindRelatedDsarJob: message 255 — dsar_id=, confidence=low. [2026-06-01 10:42:53] production.INFO: FindRelatedDsarJob: message 255 response_type=acknowledgement. [2026-06-01 10:42:54] production.INFO: FindRelatedDsarJob: message 255 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:42:56] production.INFO: FindRelatedDsarJob: message 256 — dsar_id=, confidence=medium. [2026-06-01 10:42:58] production.INFO: FindRelatedDsarJob: message 256 response_type=acknowledgement. [2026-06-01 10:42:59] production.INFO: FindRelatedDsarJob: message 256 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:43:05] production.INFO: FindRelatedDsarJob: message 257 — dsar_id=, confidence=low. [2026-06-01 10:43:08] production.INFO: FindRelatedDsarJob: message 257 response_type=acknowledgement. [2026-06-01 10:43:10] production.INFO: FindRelatedDsarJob: message 257 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:43:14] production.INFO: FindRelatedDsarJob: message 258 — dsar_id=, confidence=low. [2026-06-01 10:43:16] production.INFO: FindRelatedDsarJob: message 258 response_type=acknowledgement. [2026-06-01 10:43:17] production.INFO: FindRelatedDsarJob: message 258 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:43:23] production.INFO: FindRelatedDsarJob: message 259 — dsar_id=, confidence=low. [2026-06-01 10:43:26] production.INFO: FindRelatedDsarJob: message 259 response_type=acknowledgement. [2026-06-01 10:43:27] production.INFO: FindRelatedDsarJob: message 259 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:43:32] production.INFO: FindRelatedDsarJob: message 260 — dsar_id=, confidence=low. [2026-06-01 10:43:34] production.INFO: FindRelatedDsarJob: message 260 response_type=acknowledgement. [2026-06-01 10:43:36] production.INFO: FindRelatedDsarJob: message 260 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:43:42] production.INFO: FindRelatedDsarJob: message 261 — dsar_id=, confidence=low. [2026-06-01 10:43:44] production.INFO: FindRelatedDsarJob: message 261 response_type=acknowledgement. [2026-06-01 10:43:45] production.INFO: FindRelatedDsarJob: message 261 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:43:49] production.INFO: FindRelatedDsarJob: message 262 — dsar_id=, confidence=low. [2026-06-01 10:43:50] production.INFO: FindRelatedDsarJob: message 262 response_type=acknowledgement. [2026-06-01 10:43:51] production.INFO: FindRelatedDsarJob: message 262 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:43:59] production.INFO: FindRelatedDsarJob: message 263 — dsar_id=, confidence=low. [2026-06-01 10:44:01] production.INFO: FindRelatedDsarJob: message 263 response_type=acknowledgement. [2026-06-01 10:44:02] production.INFO: FindRelatedDsarJob: message 263 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:44:08] production.INFO: FindRelatedDsarJob: message 264 — dsar_id=, confidence=low. [2026-06-01 10:44:10] production.INFO: FindRelatedDsarJob: message 264 response_type=acknowledgement. [2026-06-01 10:44:11] production.INFO: FindRelatedDsarJob: message 264 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:44:15] production.INFO: FindRelatedDsarJob: message 265 — dsar_id=, confidence=low. [2026-06-01 10:44:17] production.INFO: FindRelatedDsarJob: message 265 response_type=acknowledgement. [2026-06-01 10:44:18] production.INFO: FindRelatedDsarJob: message 265 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:44:22] production.INFO: FindRelatedDsarJob: message 266 — dsar_id=, confidence=low. [2026-06-01 10:44:23] production.INFO: FindRelatedDsarJob: message 266 response_type=acknowledgement. [2026-06-01 10:44:24] production.INFO: FindRelatedDsarJob: message 266 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:44:28] production.INFO: FindRelatedDsarJob: message 267 — dsar_id=, confidence=low. [2026-06-01 10:44:31] production.INFO: FindRelatedDsarJob: message 267 response_type=acknowledgement. [2026-06-01 10:44:32] production.INFO: FindRelatedDsarJob: message 267 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:44:36] production.INFO: FindRelatedDsarJob: message 268 — dsar_id=, confidence=low. [2026-06-01 10:44:38] production.INFO: FindRelatedDsarJob: message 268 response_type=acknowledgement. [2026-06-01 10:44:43] production.INFO: FindRelatedDsarJob: message 268 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:44:50] production.INFO: FindRelatedDsarJob: message 269 — dsar_id=, confidence=medium. [2026-06-01 10:44:52] production.INFO: FindRelatedDsarJob: message 269 response_type=acknowledgement. [2026-06-01 10:44:53] production.INFO: FindRelatedDsarJob: message 269 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:44:56] production.INFO: FindRelatedDsarJob: message 270 — dsar_id=, confidence=low. [2026-06-01 10:44:59] production.INFO: FindRelatedDsarJob: message 270 response_type=acknowledgement. [2026-06-01 10:45:00] production.INFO: FindRelatedDsarJob: message 270 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:45:02] production.INFO: FindRelatedDsarJob: message 271 — dsar_id=, confidence=medium. [2026-06-01 10:45:04] production.INFO: FindRelatedDsarJob: message 271 response_type=acknowledgement. [2026-06-01 10:45:05] production.INFO: FindRelatedDsarJob: message 271 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:45:08] production.INFO: FindRelatedDsarJob: message 272 — dsar_id=, confidence=low. [2026-06-01 10:45:11] production.INFO: FindRelatedDsarJob: message 272 response_type=acknowledgement. [2026-06-01 10:45:14] production.INFO: FindRelatedDsarJob: message 272 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:45:16] production.INFO: FindRelatedDsarJob: message 273 — dsar_id=57045, confidence=high. [2026-06-01 10:45:18] production.INFO: FindRelatedDsarJob: message 273 response_type=acknowledgement. [2026-06-01 10:45:19] production.INFO: FindRelatedDsarJob: message 273 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:45:21] production.DEBUG: Inbound email data {"subject":"RE: Data Subject Access Request - Mr George Finnie","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"subjectaccessrequests@renfrewshire.gov.uk\"}","attachments":"2","from":"Subject Access Requests ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1BC.122DCF50\"},\"attachment2\":{\"filename\":\"SAR Solicitor Handover Letter - No documents found.docx\",\"name\":\"SAR Solicitor Handover Letter - No documents found.docx\",\"type\":\"application/vnd.openxmlformats-officedocument.wordprocessingml.document\"}}","text":"OFFICIAL-SENSITIVE Good morning Please find attached the outcome of your recent subject access request. If you require any further information, please do not hesitate to get in touch. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCF1BC.122DCF50] From: Subject Access Requests Sent: 28 May 2026 16:03 To: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Mr George Finnie Good afternoon Please see attached letter to acknowledge receipt of your Subject Access Request. We will be in touch in due course with any information found. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCF1BC.122DCF50] From: FOI > Sent: 28 May 2026 15:50 To: Subject Access Requests > Subject: FW: Data Subject Access Request - Mr George Finnie OFFICIAL-SENSITIVE Good afternoon, This has been logged as IG261102 Kind regards, Courtney From: dataprotection > Sent: 28 May 2026 15:02 To: FOI > Subject: FW: Data Subject Access Request - Mr George Finnie OFFICIAL-SENSITIVE Hi, can this be logged as a SAR for CS-SW please? Thanks, Brian McGill Information Officer Legal & Democratic Services Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN| From: MMA Legal > Sent: 28 May 2026 12:04 To: dataprotection > Subject: Data Subject Access Request - Mr George Finnie [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr George Finnie Client Address: Flat 0/4 1 Bedford Street, Glasgow, G5 9BD Client Reference: 100374 Date of Birth: 23/07/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * arden prior in castlemilk glasgow care home : 1975 * Grice Children's Home in Bridge of Weir: 1977 * Jailsland in Ayrshire: 1980 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Renfrewshire Council Website -http://www.renfrewshire.gov.uk This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).","dkim":"{@renfrewshire.gov.uk : pass}","content-ids":"{\"image001.png@01DCF1BC.122DCF50\":\"attachment1\"}","html":"

OFFICIAL-SENSITIVE


Good morning

 

Please find attached the outcome of your recent subject access request.

 

If you require any further information, please do not hesitate to get in touch.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: Subject Access Requests
Sent: 28 May 2026 16:03
To: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Mr George Finnie

 

Good afternoon

Please see attached letter to acknowledge receipt of your Subject Access Request.

We will be in touch in due course with any information found.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: FOI <foi@renfrewshire.gov.uk>
Sent: 28 May 2026 15:50
To: Subject Access Requests <subjectaccessrequests@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Mr George Finnie

 

OFFICIAL-SENSITIVE

 

Good afternoon,

 

This has been logged as IG261102

 

Kind regards,

Courtney

 

From: dataprotection <dataprotection@renfrewshire.gov.uk>
Sent: 28 May 2026 15:02
To: FOI <foi@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Mr George Finnie

 

OFFICIAL-SENSITIVE

 

Hi, can this be logged as a SAR for CS-SW please?

 

Thanks,

 

Brian McGill

Information Officer

Legal & Democratic Services

 

Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN|

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: dataprotection <dataprotection@renfrewshire.gov.uk>
Subject: Data Subject Access Request - Mr George Finnie

 

 

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr George Finnie
Client Address: Flat 0/4 1 Bedford Street, Glasgow, G5 9BD
Client Reference: 100374
Date of Birth: 23/07/1965
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • arden prior in castlemilk glasgow care home : 1975
  • Grice Children’s Home in Bridge of Weir: 1977
  • Jailsland in Ayrshire: 1980



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

Renfrewshire Council Website -http://www.renfrewshire.gov.uk

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).

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X-Originating-IP: 52.101.196.89 X-OriginatorOrg: renfrewshire.gov.uk X-Processed-By-Ajax: true X-Processed-By-Egress-Defend: true X-Sentry-Times-Processed-Count: 1 X-Spam-Report: Action: no action Symbol: HAS_ATTACHMENT(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_TRACE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.58) Symbol: MIME_GOOD(-0.10) Symbol: ARC_ALLOW(-1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.83) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.85) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.60) Symbol: SPF_REPUTATION_HAM(-0.95) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [renfrewshire.gov.uk, quarantine] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [renfrewshire.gov.uk:+] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.58); DKIM verification succeed [renfrewshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.89(-0.60)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.89:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [renfrewshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.85) [-0.85629041709499] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.60) [-0.60720672109572] X-Symbol: SPF_REPUTATION_HAM(-0.95) [-0.9529231860122] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: LOAP265MB9125AFD0FDB17BF262D1867BD4152@LOAP265MB9125.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Enabled=True;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SiteId=ca295336-1aa6-4486-b2b2-cf7669625305;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SetDate=2026-05-28T14:01:45.0000000Z;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Name=Official Sensitive;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_ContentBits=3;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Method=Privileged x-egress-defend-domain: renfrewshire.gov.uk x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: LOAP265MB9125:EE_|LO4P265MB6763:EE_|DU2PEPF0001E9C1:EE_|CWLP265MB6754:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","SPF":"softfail","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqpha6bt9d5e44nKgkPJ"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1sislbd81m12dxpTI68"}} [2026-06-01 10:45:21] production.INFO: FindRelatedDsarJob: message 274 — dsar_id=, confidence=low. [2026-06-01 10:45:24] production.INFO: FindRelatedDsarJob: message 274 response_type=acknowledgement. [2026-06-01 10:45:25] production.INFO: FindRelatedDsarJob: message 274 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:45:30] production.INFO: FindRelatedDsarJob: message 275 — dsar_id=, confidence=low. [2026-06-01 10:45:32] production.INFO: FindRelatedDsarJob: message 275 response_type=acknowledgement. [2026-06-01 10:45:33] production.INFO: FindRelatedDsarJob: message 275 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:45:39] production.INFO: FindRelatedDsarJob: message 276 — dsar_id=, confidence=low. [2026-06-01 10:45:41] production.INFO: FindRelatedDsarJob: message 276 response_type=acknowledgement. [2026-06-01 10:45:42] production.INFO: FindRelatedDsarJob: message 276 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:45:48] production.INFO: FindRelatedDsarJob: message 277 — dsar_id=, confidence=low. [2026-06-01 10:45:50] production.INFO: FindRelatedDsarJob: message 277 response_type=acknowledgement. [2026-06-01 10:45:52] production.INFO: FindRelatedDsarJob: message 277 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:45:55] production.INFO: FindRelatedDsarJob: message 278 — dsar_id=, confidence=medium. [2026-06-01 10:45:57] production.INFO: FindRelatedDsarJob: message 278 response_type=acknowledgement. [2026-06-01 10:45:58] production.INFO: FindRelatedDsarJob: message 278 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:46:05] production.INFO: FindRelatedDsarJob: message 279 — dsar_id=, confidence=low. [2026-06-01 10:46:08] production.INFO: FindRelatedDsarJob: message 279 response_type=acknowledgement. [2026-06-01 10:46:09] production.INFO: FindRelatedDsarJob: message 279 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:46:13] production.INFO: FindRelatedDsarJob: message 280 — dsar_id=, confidence=low. [2026-06-01 10:46:15] production.INFO: FindRelatedDsarJob: message 280 response_type=acknowledgement. [2026-06-01 10:46:16] production.INFO: FindRelatedDsarJob: message 280 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:46:20] production.INFO: FindRelatedDsarJob: message 281 — dsar_id=, confidence=low. [2026-06-01 10:46:22] production.INFO: FindRelatedDsarJob: message 281 response_type=acknowledgement. [2026-06-01 10:46:29] production.INFO: FindRelatedDsarJob: message 281 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:46:31] production.INFO: FindRelatedDsarJob: message 282 — dsar_id=, confidence=medium. [2026-06-01 10:46:34] production.INFO: FindRelatedDsarJob: message 282 response_type=acknowledgement. [2026-06-01 10:46:35] production.INFO: FindRelatedDsarJob: message 282 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:46:39] production.INFO: FindRelatedDsarJob: message 283 — dsar_id=, confidence=low. [2026-06-01 10:46:42] production.INFO: FindRelatedDsarJob: message 283 response_type=acknowledgement. [2026-06-01 10:46:43] production.INFO: FindRelatedDsarJob: message 283 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:46:48] production.INFO: FindRelatedDsarJob: message 284 — dsar_id=, confidence=high. [2026-06-01 10:46:50] production.INFO: FindRelatedDsarJob: message 284 response_type=acknowledgement. [2026-06-01 10:46:51] production.INFO: FindRelatedDsarJob: message 284 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:46:56] production.INFO: FindRelatedDsarJob: message 285 — dsar_id=, confidence=medium. [2026-06-01 10:46:58] production.INFO: FindRelatedDsarJob: message 285 response_type=acknowledgement. [2026-06-01 10:46:59] production.INFO: FindRelatedDsarJob: message 285 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:47:01] production.INFO: FindRelatedDsarJob: message 286 — dsar_id=, confidence=medium. [2026-06-01 10:47:04] production.INFO: FindRelatedDsarJob: message 286 response_type=acknowledgement. [2026-06-01 10:47:08] production.INFO: FindRelatedDsarJob: message 286 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:47:11] production.INFO: FindRelatedDsarJob: message 287 — dsar_id=, confidence=low. [2026-06-01 10:47:13] production.INFO: FindRelatedDsarJob: message 287 response_type=acknowledgement. [2026-06-01 10:47:15] production.INFO: FindRelatedDsarJob: message 287 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:47:37] production.INFO: FindRelatedDsarJob: message 288 — dsar_id=, confidence=low. [2026-06-01 10:47:39] production.INFO: FindRelatedDsarJob: message 288 response_type=acknowledgement. [2026-06-01 10:47:40] production.INFO: FindRelatedDsarJob: message 288 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:47:44] production.INFO: FindRelatedDsarJob: message 289 — dsar_id=, confidence=low. [2026-06-01 10:47:47] production.INFO: FindRelatedDsarJob: message 289 response_type=acknowledgement. [2026-06-01 10:47:48] production.INFO: FindRelatedDsarJob: message 289 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:47:50] production.INFO: FindRelatedDsarJob: message 290 — dsar_id=, confidence=medium. [2026-06-01 10:47:53] production.INFO: FindRelatedDsarJob: message 290 response_type=acknowledgement. [2026-06-01 10:47:54] production.INFO: FindRelatedDsarJob: message 290 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:47:58] production.INFO: FindRelatedDsarJob: message 291 — dsar_id=, confidence=low. [2026-06-01 10:48:00] production.INFO: FindRelatedDsarJob: message 291 response_type=acknowledgement. [2026-06-01 10:48:01] production.INFO: FindRelatedDsarJob: message 291 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:48:05] production.INFO: FindRelatedDsarJob: message 292 — dsar_id=, confidence=medium. [2026-06-01 10:48:07] production.INFO: FindRelatedDsarJob: message 292 response_type=acknowledgement. [2026-06-01 10:48:08] production.INFO: FindRelatedDsarJob: message 292 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:48:13] production.INFO: FindRelatedDsarJob: message 293 — dsar_id=, confidence=low. [2026-06-01 10:48:16] production.INFO: FindRelatedDsarJob: message 293 response_type=acknowledgement. [2026-06-01 10:48:17] production.INFO: FindRelatedDsarJob: message 293 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:48:22] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-wffexiel.png\",\"name\":\"Outlook-wffexiel.png\",\"type\":\"image/png\",\"content-id\":\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\"},\"attachment2\":{\"filename\":\"Outlook-5jot2oou.png\",\"name\":\"Outlook-5jot2oou.png\",\"type\":\"image/png\",\"content-id\":\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\"}}","attachments":"2","from":"TAY carseviewmedicalrecords ","subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.56(-0.62)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.56:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69742550590803] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62918331644623] X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68566955902239] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB2435E50B359F5E25D6CF230E96162@CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.1 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(1800799024)(19092799006)(6049299003)(366016)(69100299015)(5023799004)(4013099003)(4053099003)(6133799003)(22082099003)(8096899003)(13003099007)(4143699003)(18002099003)(11063799006)(56012099006)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|1800799024|19092799006|6049299003|366016|69100299015|5023799004|4013099003|4053099003|6133799003|22082099003|8096899003|13003099007|4143699003|18002099003|11063799006|56012099006|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-1: 3PSHToSZmwVGaw== x-ms-exchange-antispam-messagedata-chunkcount: 2 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 99abc90b-21ea-4bd9-a45e-08debd90d717 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB2435:EE_|LO0P123MB5677:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","SPF":"fail","sender_ip":"185.151.28.75","content-ids":"{\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\":\"attachment1\",\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\":\"attachment2\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi7dnvptornnu4zegJSs"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php1f0i5tm3hitt3yIRyAt"}} [2026-06-01 10:48:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:48:22, 2026-06-01 10:48:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 10:48:22, 2026-06-01 10:48:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 10:48:26] production.INFO: FindRelatedDsarJob: message 294 — dsar_id=, confidence=low. [2026-06-01 10:48:28] production.INFO: FindRelatedDsarJob: message 294 response_type=no_record. [2026-06-01 10:48:30] production.INFO: FindRelatedDsarJob: message 294 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:48:37] production.INFO: FindRelatedDsarJob: message 295 — dsar_id=, confidence=low. [2026-06-01 10:48:41] production.INFO: FindRelatedDsarJob: message 295 response_type=no_record. [2026-06-01 10:48:42] production.INFO: FindRelatedDsarJob: message 295 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:48:44] production.INFO: FindRelatedDsarJob: message 296 — dsar_id=, confidence=medium. [2026-06-01 10:48:47] production.INFO: FindRelatedDsarJob: message 296 response_type=acknowledgement. [2026-06-01 10:48:48] production.INFO: FindRelatedDsarJob: message 296 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:48:52] production.INFO: FindRelatedDsarJob: message 297 — dsar_id=, confidence=low. [2026-06-01 10:48:54] production.INFO: FindRelatedDsarJob: message 297 response_type=no_record. [2026-06-01 10:48:55] production.INFO: FindRelatedDsarJob: message 297 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:49:02] production.INFO: FindRelatedDsarJob: message 298 — dsar_id=, confidence=low. [2026-06-01 10:49:04] production.INFO: FindRelatedDsarJob: message 298 response_type=acknowledgement. [2026-06-01 10:49:08] production.INFO: FindRelatedDsarJob: message 298 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:49:15] production.INFO: FindRelatedDsarJob: message 299 — dsar_id=, confidence=low. [2026-06-01 10:49:16] production.INFO: FindRelatedDsarJob: message 299 response_type=no_record. [2026-06-01 10:49:18] production.INFO: FindRelatedDsarJob: message 299 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:49:23] production.INFO: FindRelatedDsarJob: message 300 — dsar_id=, confidence=low. [2026-06-01 10:49:24] production.INFO: FindRelatedDsarJob: message 300 response_type=no_record. [2026-06-01 10:49:25] production.INFO: FindRelatedDsarJob: message 300 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:49:26] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Joanne.Donald@scra.gov.uk\"}","content-ids":"{\"image001.jpg@01DCF1B7.21552690\":\"attachment1\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scra.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=scra.gov.uk;\tdkim=pass header.d=scra.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=RIDRKJ96OfaG3OD8Iq+mWT1VlEs01WOnsyYfjB6A2l4=;\th=Resent-From:Resent-Date:DKIM-Signature:MIME-Version:Content-Type:\t In-Reply-To:References:Message-ID:Date:Sender:Subject:To:From;\tb=RoQ46weHj/Rqujy1o5A7F3WTMbNzAKjSUe7FoDFe/48oknYq+aAETZauHS3s6pJuDHS2f8Sd4M\t 3oN/5fBTG03uiP8loU4HSJmpkV1sFA4l3011nD2HW8KaYD2SGS+iM/spKw4KrH6OA2aJuOQiL9\t rOhFlJ4UnUCnqr3kqbWYtC9bOlOa44FAcDW2A8C++G1ox2qhElfbqaLmZweoI/mXOX7MnveJZY\t DjPdqusvjvh9Iz/lKZ5V7hJ8PCMnGPjKpzg5/9Sg8LvYuP8ybUvTWW/ShLQVvvsBTYfWwQazKa\t bur31SoWNe0nUsPStHfWqS9i/eX/4/aq4yM10FPrI1wQcA==; 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boundary=\"_004_CWXP265MB5274D015D2B0E770CC4C1BFABA152CWXP265MB5274GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; d=scra.gov.uk; s=s2048m1; c=relaxed/relaxed; h=from:to:subject:date:message-id:references:content-type:mime-version; bh=J6vwZyexWkxySOsNW/81uHk/7wlqV+L7aW0FBvebzeY=; b=I+x0ds5buCbK/w3PplELgf1K+FaIsex5nPkKd2FceT5r5xLen77Jqs4AC0nRXY5CZH9D6o1ccbF8\tIG+CA5o7wrFCQLJeiwvDo20TPg/vFbmarVtMifqd/Xc/wWREfU+nulszEzu2A680zRA57a6Db+Hn\t7GSoc9A4iSgvB1FyUxVV8EfMm4MVbyHlYVMtuFkvkvMjjASxhpk2O9Ok7Lj0MxKwJiIrCP46F//U\ty08shPWIEyw4nEY5msk0mRWBv8EJPBZJmOMG+1XKKoW/4VB6ZPaknPm80dlc2cdbhrovRra/T6Nv\thxBfakCYvys+a/Vzg8URjmlhKkv5dxeYtJ+KlQ== Date: Mon, 1 Jun 2026 10:49:18 +0000 From: In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id ScvJXjTMQWehE3vl1IbU6w for ; Mon, 01 Jun 2026 10:49:24.573 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Cw-000000027Gy-3qRO\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:49:23 +0100 Received: from gw000222-eu.fortimail.com ([154.52.0.222])\tby mx3.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Cw-0000000G3v4-1psP\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:49:22 +0100 Received: from s5126a.localdomain ([164.134.135.8])\tby gw000222-eu.fortimail.com with ESMTPS id 651AnLhh009792-651AnLhj009792\t(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=CAFAIL)\tfor ; 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Mon, 1 Jun 2026 11:49:20 +0100 Received: from CWXP265MB5274.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:191::14) by LO0P265MB2795.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:14d::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.12; Mon, 1 Jun 2026 10:49:19 +0000 Received: from CWXP265MB5274.GBRP265.PROD.OUTLOOK.COM ([fe80::ddea:1047:80bb:8e1d]) by CWXP265MB5274.GBRP265.PROD.OUTLOOK.COM ([fe80::ddea:1047:80bb:8e1d%5]) with mapi id 15.21.0071.015; Mon, 1 Jun 2026 10:49:18 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of scra.gov.uk designates 154.52.0.222 as permitted sender) client-ip=154.52.0.222; envelope-from=Joanne.Donald@scra.gov.uk; helo=gw000222-eu.fortimail.com; References: <6X8vbv5gS8ynJb1NpHX-BA@geopod-ismtpd-7> Resent-Date: Mon, 01 Jun 2026 11:49:22 +0100 Resent-From: evidence@mmalegal.co.uk Sender: Subject: RE: Data Subject Access Request - Mr John Ian Campbell Thread-Index: AQHc3g7OqdVix/yx402+o7nv/AJqK7YNvJuwgAEns0SAGrunsA== Thread-Topic: Data Subject Access Request - Mr John Ian Campbell To: X-FE-Attachment-Name: image001.jpg X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 1:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFpdSCIHCQYGDUYsBwYJBAwoGwsaCUYPBx5GHQNIWUhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hYSFpIWVtIWV5cRllbXEZZW11GUEhQSFhIWEhZSFhIWEhYSFpbSA0eAQwNBgsNKAUFCQQNDwkERgsHRh0DSFg= X-FEAS-Client-IP: 164.134.135.8 X-Forwarded-For: Joanne.Donald@scra.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-OriginalArrivalTime: 01 Jun 2026 10:49:16.0031 (UTC) FILETIME=[4A7BD8F0:01DCF1B4] X-Originating-IP: 154.52.0.222 X-Spam-Report: Action: no action Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.20) Symbol: MIME_GOOD(-0.10) Symbol: GENERIC_REPUTATION(-0.60) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.85) Symbol: ARC_REJECT(1.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: FORGED_SENDER(0.30) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40); 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Dear MMA Legal,

 

Thank you for sending this additional information regarding your client John Ian Campbell, dob 06/02/1980 your Client Reference: 100155

 

I can confirm that the SCRA will have securely destroyed any records that were ever held in respect of John Ian Campbell.


SCRA Retention of case information

 

Please see the details of the SCRA’s retention policy/current suspension below.  

  

Prior to the incorporation of the United Nations Convention on the Rights of the Child (UNCRC) into Scots law on 16 July 2024, all case information was destroyed when a referred individual reached their 18th birthday. Following the incorporation of the UNCRC, all case information was destroyed when a referred individual reached their 19th birthday.

 

On 04/03/2026, the SCRA took the precautionary measure to suspend the destruction of all case information until a referred individual reaches their 20th birthday. The suspension was implemented following the announcement of the National Review of group-based child sexual abuse and exploitation and the Public Inquiry into group-based child sexual abuse.     

   

If you would like to find out more about how we handle and process personal data within SCRA, please see our website at www.scra.gov.uk/contact-us/protecting-information.

 

If you are unhappy with our response to your request, you may ask the Information Commissioner’s Office (ICO) to investigate our decision in this matter. The address of the ICO is:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, 

SK9 5AF

 

The Commissioner’s helpline number is 0303 123 1113 and further details can be found at www.ico.org.uk

 

Yours sincerely,

 

Joanne Donald

Personal Information Officer

Information Governance Team

 

Scottish Children's Reporter Administration

Ochil House

Springkerse Business Park

Stirling

FK7 7XE

 

British Sign Language (BSL) users can contact me direct by using contact SCOTLAND-BSL

 

www.scra.gov.uk

Any attachments included with this email are personal OFFICIAL - SENSITIVE documents and are supplied on a 'need to know' basis. This level of protection must be maintained at all times.

 

OFFICIAL - SENSITIVE - RECIPIENTS ONLY – PERSONAL DATA

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 15 May 2026 10:53
To: SCRA Inforequest Mailbox <inforequest@scra.gov.uk>
Subject: Re: Data Subject Access Request - Mr John Ian Campbell

 

CAUTION: This email has originated from outside the SCOTS network.
CHECK the legitimacy of this email before opening attachments or replying to the email.

 

Good afternoon

 

Many thanks for your email.

 

I have spoken with our client and can confirm the following:

 

  1. In 2017 our client lived at 23a Union Street, Dundee, DD1 4BN
  1. Our client has never legally changed his name, although we are informed, he is often referred to as Ian Campbell.

 

We trust this information is sufficient and look forward to hearing from you in due course.

 

Kind regards,

MMA Legal

 

 

From: Joanne.Donald@scra.gov.uk on behalf of inforequest@scra.gov.uk
Sent: Thursday, May 14, 2026 5:13 PM
To: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Mr John Ian Campbell

 

Dear MMA Legal Investigations Team,

Thank you for your email requesting information on behalf of your client John Ian Campbell dob 06/02/1980.

In order to ascertain whether we hold information about your client, please could you confirm his address circa 2017? In addition, has he ever used any other name?

Kind regards,

Joanne Donald

Personal Information Officer

Information Governance Team

Scottish Children's Reporter Administration

Ochil House

Springkerse Business Park

Stirling

FK7 7XE

British Sign Language (BSL) users can contact me direct by using contact SCOTLAND-BSL

 

www.scra.gov.uk

Any attachments included with this email are personal OFFICIAL - SENSITIVE documents and are supplied on a 'need to know' basis. This level of protection must be maintained at all times.

OFFICIAL - SENSITIVE - RECIPIENTS ONLY – PERSONAL DATA

From: MMA Legal
Sent: 07 May 2026 11:46
To: SCRA Inforequest Mailbox
Subject: Data Subject Access Request - Mr John Ian Campbell

CAUTION: This email has originated from outside the SCOTS network.
CHECK the legitimacy of this email before opening attachments or replying to the email.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

Client Name: Mr John Ian Campbell
Client Reference: 100155
Client Address: 13A Morn Street, Blairgowrie, Alyth, PH11 8BE
Date of Birth: 06/02/1980
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named client.

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team

MMA Legal
E: evidence@mmalegal.co.uk

T: 0161 563 0816

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","from":"","subject":"RE: Data Subject Access Request - Mr John Ian Campbell","attachments":"1","sender_ip":"185.151.28.76","to":"","attachment-info":"{\"attachment1\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCF1B7.21552690\"}}","text":"Dear MMA Legal, Thank you for sending this additional information regarding your client John Ian Campbell, dob 06/02/1980 your Client Reference: 100155 I can confirm that the SCRA will have securely destroyed any records that were ever held in respect of John Ian Campbell. SCRA Retention of case information Please see the details of the SCRA's retention policy/current suspension below. Prior to the incorporation of the United Nations Convention on the Rights of the Child (UNCRC) into Scots law on 16 July 2024, all case information was destroyed when a referred individual reached their 18th birthday. Following the incorporation of the UNCRC, all case information was destroyed when a referred individual reached their 19th birthday. On 04/03/2026, the SCRA took the precautionary measure to suspend the destruction of all case information until a referred individual reaches their 20th birthday. The suspension was implemented following the announcement of the National Review of group-based child sexual abuse and exploitation and the Public Inquiry into group-based child sexual abuse. If you would like to find out more about how we handle and process personal data within SCRA, please see our website at www.scra.gov.uk/contact-us/protecting-information. If you are unhappy with our response to your request, you may ask the Information Commissioner's Office (ICO) to investigate our decision in this matter. The address of the ICO is: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire, SK9 5AF The Commissioner's helpline number is 0303 123 1113 and further details can be found at www.ico.org.uk Yours sincerely, Joanne Donald Personal Information Officer Information Governance Team Scottish Children's Reporter Administration Ochil House Springkerse Business Park Stirling FK7 7XE British Sign Language (BSL) users can contact me direct by using contact SCOTLAND-BSL www.scra.gov.uk [cid:image001.jpg@01DCF1B7.21552690] Any attachments included with this email are personal OFFICIAL - SENSITIVE documents and are supplied on a 'need to know' basis. This level of protection must be maintained at all times. OFFICIAL - SENSITIVE - RECIPIENTS ONLY - PERSONAL DATA From: evidence@mmalegal.co.uk Sent: 15 May 2026 10:53 To: SCRA Inforequest Mailbox Subject: Re: Data Subject Access Request - Mr John Ian Campbell CAUTION: This email has originated from outside the SCOTS network. CHECK the legitimacy of this email before opening attachments or replying to the email. Good afternoon Many thanks for your email. I have spoken with our client and can confirm the following: 1. In 2017 our client lived at 23a Union Street, Dundee, DD1 4BN 1. Our client has never legally changed his name, although we are informed, he is often referred to as Ian Campbell. We trust this information is sufficient and look forward to hearing from you in due course. Kind regards, MMA Legal ________________________________ From: Joanne.Donald@scra.gov.uk on behalf of inforequest@scra.gov.uk Sent: Thursday, May 14, 2026 5:13 PM To: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Mr John Ian Campbell Dear MMA Legal Investigations Team, Thank you for your email requesting information on behalf of your client John Ian Campbell dob 06/02/1980. In order to ascertain whether we hold information about your client, please could you confirm his address circa 2017? In addition, has he ever used any other name? Kind regards, Joanne Donald Personal Information Officer Information Governance Team Scottish Children's Reporter Administration Ochil House Springkerse Business Park Stirling FK7 7XE British Sign Language (BSL) users can contact me direct by using contact SCOTLAND-BSL www.scra.gov.uk [cid:image001.jpg@01DCF1B7.21552690] Any attachments included with this email are personal OFFICIAL - SENSITIVE documents and are supplied on a 'need to know' basis. This level of protection must be maintained at all times. OFFICIAL - SENSITIVE - RECIPIENTS ONLY - PERSONAL DATA From: MMA Legal Sent: 07 May 2026 11:46 To: SCRA Inforequest Mailbox Subject: Data Subject Access Request - Mr John Ian Campbell CAUTION: This email has originated from outside the SCOTS network. CHECK the legitimacy of this email before opening attachments or replying to the email. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Ian Campbell Client Reference: 100155 Client Address: 13A Morn Street, Blairgowrie, Alyth, PH11 8BE Date of Birth: 06/02/1980 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","dkim":"{@scra.gov.uk : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpogllkkv8irtm6fgVZvE"}} [2026-06-01 10:49:29] production.INFO: FindRelatedDsarJob: message 301 — dsar_id=, confidence=low. [2026-06-01 10:49:31] production.INFO: FindRelatedDsarJob: message 301 response_type=acknowledgement. [2026-06-01 10:49:32] production.INFO: FindRelatedDsarJob: message 301 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:49:34] production.DEBUG: Inbound email data {"to":"\"'evidence@mmalegal.co.uk'\" ","from":"Subject Access Requests ","sender_ip":"185.151.28.75","html":"

OFFICIAL-SENSITIVE


Good morning

 

Please find attached the outcome of your recent subject access request.

 

If you require any further information, please do not hesitate to get in touch.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: Subject Access Requests
Sent: 28 May 2026 16:08
To: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Lesley brown

 

Good afternoon

Please see attached letter to acknowledge receipt of your Subject Access Request.

We will be in touch in due course with any information found.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: FOI <foi@renfrewshire.gov.uk>
Sent: 28 May 2026 15:57
To: Subject Access Requests <subjectaccessrequests@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Lesley brown

 

OFFICIAL-SENSITIVE

 

Good afternoon,

 

This has been logged as IG261103

 

Kind regards,

Courtney

 

From: dataprotection <dataprotection@renfrewshire.gov.uk>
Sent: 28 May 2026 15:02
To: FOI <foi@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Lesley brown

 

OFFICIAL-SENSITIVE

 

Hi, can this be logged as a SAR for CS-SW please?

 

Thanks,

 

Brian McGill

Information Officer

Legal & Democratic Services

 

Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN|

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: dataprotection <dataprotection@renfrewshire.gov.uk>
Subject: Data Subject Access Request - Lesley brown

 

 

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Lesley brown
Client Address: 7 Howes Brae, ML12 6FA
Client Reference: 100033
Date of Birth: 08/05/1980
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Rowanlea Children’s Home: 1993-



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 

 

Renfrewshire Council Website -http://www.renfrewshire.gov.uk

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).

","dkim":"{@renfrewshire.gov.uk : pass}","SPF":"softfail","text":"OFFICIAL-SENSITIVE Good morning Please find attached the outcome of your recent subject access request. If you require any further information, please do not hesitate to get in touch. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCF1BC.AC0AD910] From: Subject Access Requests Sent: 28 May 2026 16:08 To: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Lesley brown Good afternoon Please see attached letter to acknowledge receipt of your Subject Access Request. We will be in touch in due course with any information found. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCF1BC.AC0AD910] From: FOI > Sent: 28 May 2026 15:57 To: Subject Access Requests > Subject: FW: Data Subject Access Request - Lesley brown OFFICIAL-SENSITIVE Good afternoon, This has been logged as IG261103 Kind regards, Courtney From: dataprotection > Sent: 28 May 2026 15:02 To: FOI > Subject: FW: Data Subject Access Request - Lesley brown OFFICIAL-SENSITIVE Hi, can this be logged as a SAR for CS-SW please? Thanks, Brian McGill Information Officer Legal & Democratic Services Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN| From: MMA Legal > Sent: 28 May 2026 12:03 To: dataprotection > Subject: Data Subject Access Request - Lesley brown [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Lesley brown Client Address: 7 Howes Brae, ML12 6FA Client Reference: 100033 Date of Birth: 08/05/1980 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Rowanlea Children's Home: 1993- We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Renfrewshire Council Website -http://www.renfrewshire.gov.uk This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. 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X-Originating-IP: 52.101.195.117 X-OriginatorOrg: renfrewshire.gov.uk X-Processed-By-Ajax: true X-Processed-By-Egress-Defend: true X-Sentry-Times-Processed-Count: 1 X-Spam-Report: Action: no action Symbol: HAS_ATTACHMENT(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_TRACE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.63) Symbol: MIME_GOOD(-0.10) Symbol: ARC_ALLOW(-1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.81) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.90) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.61) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: FROM_HAS_DN(0.00); 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Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [renfrewshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.90) [-0.90504594492112] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61642898391357] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9452833343025] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: LOAP265MB9125597FCB3609CAEF34B784D4152@LOAP265MB9125.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Enabled=True;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SiteId=ca295336-1aa6-4486-b2b2-cf7669625305;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SetDate=2026-05-28T14:02:13.0000000Z;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Name=Official Sensitive;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_ContentBits=3;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Method=Privileged x-egress-defend-domain: renfrewshire.gov.uk x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: LOAP265MB9125:EE_|CWYP265MB9333:EE_|AM2PEPF0001C711:EE_|LOBP265MB9010:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","subject":"RE: Data Subject Access Request - Lesley brown","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"subjectaccessrequests@renfrewshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1BC.AC0AD910\"},\"attachment2\":{\"filename\":\"image003.jpg\",\"name\":\"image003.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image003.jpg@01DCF1BC.AC0AD910\"},\"attachment3\":{\"filename\":\"SAR Solicitor Handover Letter - No documents found.docx\",\"name\":\"SAR Solicitor Handover Letter - No documents found.docx\",\"type\":\"application/vnd.openxmlformats-officedocument.wordprocessingml.document\"}}","content-ids":"{\"image001.png@01DCF1BC.AC0AD910\":\"attachment1\",\"image003.jpg@01DCF1BC.AC0AD910\":\"attachment2\"}","attachments":"3","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc9pkum2cmh7iauKcL9K"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpiajf2hn1ltsneIL0yLX"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpch8j0mfv483h9qQZA4c"}} [2026-06-01 10:49:37] production.INFO: FindRelatedDsarJob: message 302 — dsar_id=, confidence=low. [2026-06-01 10:49:39] production.INFO: FindRelatedDsarJob: message 302 response_type=acknowledgement. [2026-06-01 10:49:41] production.INFO: FindRelatedDsarJob: message 302 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:49:48] production.INFO: FindRelatedDsarJob: message 303 — dsar_id=, confidence=low. [2026-06-01 10:49:51] production.INFO: FindRelatedDsarJob: message 303 response_type=acknowledgement. [2026-06-01 10:49:52] production.INFO: FindRelatedDsarJob: message 303 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:49:58] production.INFO: FindRelatedDsarJob: message 304 — dsar_id=, confidence=medium. [2026-06-01 10:50:01] production.INFO: FindRelatedDsarJob: message 304 response_type=acknowledgement. [2026-06-01 10:50:02] production.INFO: FindRelatedDsarJob: message 304 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:50:10] production.INFO: FindRelatedDsarJob: message 305 — dsar_id=, confidence=low. [2026-06-01 10:50:13] production.INFO: FindRelatedDsarJob: message 305 response_type=acknowledgement. [2026-06-01 10:50:14] production.INFO: FindRelatedDsarJob: message 305 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:50:26] production.INFO: FindRelatedDsarJob: message 306 — dsar_id=, confidence=low. [2026-06-01 10:50:28] production.INFO: FindRelatedDsarJob: message 306 response_type=acknowledgement. [2026-06-01 10:50:29] production.INFO: FindRelatedDsarJob: message 306 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:50:36] production.INFO: FindRelatedDsarJob: message 307 — dsar_id=, confidence=low. [2026-06-01 10:50:38] production.INFO: FindRelatedDsarJob: message 307 response_type=no_record. [2026-06-01 10:50:40] production.INFO: FindRelatedDsarJob: message 307 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:50:43] production.INFO: FindRelatedDsarJob: message 308 — dsar_id=, confidence=low. [2026-06-01 10:50:46] production.INFO: FindRelatedDsarJob: message 308 response_type=acknowledgement. [2026-06-01 10:50:47] production.INFO: FindRelatedDsarJob: message 308 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:50:53] production.INFO: FindRelatedDsarJob: message 309 — dsar_id=, confidence=low. [2026-06-01 10:50:56] production.INFO: FindRelatedDsarJob: message 309 response_type=acknowledgement. [2026-06-01 10:50:58] production.INFO: FindRelatedDsarJob: message 309 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:51:03] production.INFO: FindRelatedDsarJob: message 310 — dsar_id=, confidence=low. [2026-06-01 10:51:06] production.INFO: FindRelatedDsarJob: message 310 response_type=acknowledgement. [2026-06-01 10:51:07] production.INFO: FindRelatedDsarJob: message 310 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:51:13] production.INFO: FindRelatedDsarJob: message 312 — dsar_id=, confidence=low. [2026-06-01 10:51:15] production.INFO: FindRelatedDsarJob: message 312 response_type=acknowledgement. [2026-06-01 10:51:16] production.INFO: FindRelatedDsarJob: message 312 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:51:21] production.INFO: FindRelatedDsarJob: message 313 — dsar_id=, confidence=medium. [2026-06-01 10:51:23] production.INFO: FindRelatedDsarJob: message 313 response_type=acknowledgement. [2026-06-01 10:51:25] production.INFO: FindRelatedDsarJob: message 313 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:51:30] production.INFO: FindRelatedDsarJob: message 314 — dsar_id=, confidence=low. [2026-06-01 10:51:34] production.INFO: FindRelatedDsarJob: message 314 response_type=acknowledgement. [2026-06-01 10:51:36] production.INFO: FindRelatedDsarJob: message 314 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:51:45] production.INFO: FindRelatedDsarJob: message 315 — dsar_id=, confidence=low. [2026-06-01 10:51:47] production.INFO: FindRelatedDsarJob: message 315 response_type=acknowledgement. [2026-06-01 10:51:48] production.INFO: FindRelatedDsarJob: message 315 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:51:54] production.INFO: FindRelatedDsarJob: message 316 — dsar_id=, confidence=medium. [2026-06-01 10:51:56] production.INFO: FindRelatedDsarJob: message 316 response_type=acknowledgement. [2026-06-01 10:51:57] production.INFO: FindRelatedDsarJob: message 316 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:52:09] production.INFO: FindRelatedDsarJob: message 317 — dsar_id=, confidence=low. [2026-06-01 10:52:11] production.INFO: FindRelatedDsarJob: message 317 response_type=acknowledgement. [2026-06-01 10:52:11] production.INFO: FindRelatedDsarJob: message 317 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:52:16] production.INFO: FindRelatedDsarJob: message 318 — dsar_id=, confidence=low. [2026-06-01 10:52:18] production.INFO: FindRelatedDsarJob: message 318 response_type=acknowledgement. [2026-06-01 10:52:24] production.INFO: FindRelatedDsarJob: message 318 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:52:29] production.INFO: FindRelatedDsarJob: message 319 — dsar_id=, confidence=medium. [2026-06-01 10:52:30] production.INFO: FindRelatedDsarJob: message 319 response_type=acknowledgement. [2026-06-01 10:52:31] production.INFO: FindRelatedDsarJob: message 319 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:52:41] production.INFO: FindRelatedDsarJob: message 320 — dsar_id=, confidence=low. [2026-06-01 10:52:43] production.INFO: FindRelatedDsarJob: message 320 response_type=no_record. [2026-06-01 10:52:44] production.INFO: FindRelatedDsarJob: message 320 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:52:50] production.INFO: FindRelatedDsarJob: message 322 — dsar_id=, confidence=low. [2026-06-01 10:52:53] production.INFO: FindRelatedDsarJob: message 322 response_type=no_record. [2026-06-01 10:52:54] production.INFO: FindRelatedDsarJob: message 322 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:52:56] production.INFO: FindRelatedDsarJob: message 323 — dsar_id=, confidence=medium. [2026-06-01 10:52:58] production.INFO: FindRelatedDsarJob: message 323 response_type=acknowledgement. [2026-06-01 10:52:59] production.INFO: FindRelatedDsarJob: message 323 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:53:02] production.INFO: FindRelatedDsarJob: message 324 — dsar_id=, confidence=low. [2026-06-01 10:53:05] production.INFO: FindRelatedDsarJob: message 324 response_type=no_record. [2026-06-01 10:53:05] production.INFO: FindRelatedDsarJob: message 324 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:53:11] production.INFO: FindRelatedDsarJob: message 325 — dsar_id=, confidence=medium. [2026-06-01 10:53:14] production.INFO: FindRelatedDsarJob: message 325 response_type=acknowledgement. [2026-06-01 10:53:16] production.INFO: FindRelatedDsarJob: message 325 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:53:18] production.DEBUG: Inbound email data {"from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","text":"Good morning, I am emailing in relation to your request for your client Elizabeth Verhees 28/02/72. Unfortunately we do not hold any notes for this patient. Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"MMA Legal ","subject":"REF: 100336","html":"
Good morning,

I am emailing in relation to your request for your client Elizabeth Verhees 28/02/72. Unfortunately we do not hold any notes for this patient.

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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If you require any further information, please do not hesitate to get in touch. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCF1BD.3095D130] From: Subject Access Requests Sent: 29 May 2026 09:22 To: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Miss Janice Nicol Good morning Please see attached letter to acknowledge receipt of your Subject Access Request. We will be in touch in due course with any information found. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCF1BD.3095D130] From: FOI > Sent: 28 May 2026 16:15 To: Subject Access Requests > Subject: FW: Data Subject Access Request - Miss Janice Nicol OFFICIAL-SENSITIVE Good afternoon, This has been logged as IG261107 Kind regards, Courtney From: dataprotection > Sent: 28 May 2026 15:08 To: FOI > Subject: FW: Data Subject Access Request - Miss Janice Nicol OFFICIAL-SENSITIVE Hi, can this be logged as a SAR for CS-SW please? Thanks, Brian McGill Information Officer Legal & Democratic Services Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN| From: MMA Legal > Sent: 28 May 2026 12:03 To: dataprotection > Subject: Data Subject Access Request - Miss Janice Nicol [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Janice Nicol Client Address: 163, Barrowfield Street, Glasgow, G40 3QZ Client Reference: 100326 Date of Birth: 12/04/1974 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Newfield Childrens home: 1987-1987 * Cardross Childrens home : 1987-1987 * St Marys Kenmure: 1987-1990 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Renfrewshire Council Website -http://www.renfrewshire.gov.uk This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).","html":"

OFFICIAL-SENSITIVE


Good morning

 

Please find attached the outcome of your recent subject access request.

 

If you require any further information, please do not hesitate to get in touch.

 

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: Subject Access Requests
Sent: 29 May 2026 09:22
To: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Miss Janice Nicol

 

Good morning

Please see attached letter to acknowledge receipt of your Subject Access Request.

We will be in touch in due course with any information found.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: FOI <foi@renfrewshire.gov.uk>
Sent: 28 May 2026 16:15
To: Subject Access Requests <subjectaccessrequests@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Miss Janice Nicol

 

OFFICIAL-SENSITIVE

 

Good afternoon,

 

This has been logged as IG261107

 

Kind regards,

Courtney

 

 

From: dataprotection <dataprotection@renfrewshire.gov.uk>
Sent: 28 May 2026 15:08
To: FOI <foi@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Miss Janice Nicol

 

OFFICIAL-SENSITIVE

 

Hi, can this be logged as a SAR for CS-SW please?

 

Thanks,

 

Brian McGill

Information Officer

Legal & Democratic Services

 

Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN|

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: dataprotection <dataprotection@renfrewshire.gov.uk>
Subject: Data Subject Access Request - Miss Janice Nicol

 

 

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Janice Nicol
Client Address: 163, Barrowfield Street, Glasgow, G40 3QZ
Client Reference: 100326
Date of Birth: 12/04/1974
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Newfield Childrens home: 1987-1987
  • Cardross Childrens home : 1987-1987
  • St Marys Kenmure: 1987-1990



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 

 

Renfrewshire Council Website -http://www.renfrewshire.gov.uk

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).

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X-Originating-IP: 52.101.196.111 X-OriginatorOrg: renfrewshire.gov.uk X-Processed-By-Ajax: true X-Processed-By-Egress-Defend: true X-Sentry-Times-Processed-Count: 1 X-Spam-Report: Action: no action Symbol: HAS_ATTACHMENT(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_TRACE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.58) Symbol: MIME_GOOD(-0.10) Symbol: ARC_ALLOW(-1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.83) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.85) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.60) Symbol: SPF_REPUTATION_HAM(-0.95) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [renfrewshire.gov.uk, quarantine] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [renfrewshire.gov.uk:+] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.58); DKIM verification succeed [renfrewshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.111(-0.60)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.111:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [renfrewshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.85) [-0.85652374700186] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.60) [-0.60642607918841] X-Symbol: SPF_REPUTATION_HAM(-0.95) [-0.95294605238059] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: LOAP265MB9125BE4D5361A5FC2DDD2E86D4152@LOAP265MB9125.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Enabled=True;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SiteId=ca295336-1aa6-4486-b2b2-cf7669625305;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SetDate=2026-05-28T14:07:37.0000000Z;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Name=Official Sensitive;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_ContentBits=3;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Method=Privileged x-egress-defend-domain: renfrewshire.gov.uk x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: LOAP265MB9125:EE_|CW1P265MB7482:EE_|DB3PEPF0000885D:EE_|LO7P265MB7592:EE_","subject":"RE: Data Subject Access Request - Miss Janice Nicol","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphngt7j2ad2jj1eMPizT"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpepsmj1v3v1gte1OrsbF"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpthe5nu2v25agdZofKN5"}} [2026-06-01 10:53:20] production.INFO: FindRelatedDsarJob: message 327 — dsar_id=, confidence=low. [2026-06-01 10:53:23] production.INFO: FindRelatedDsarJob: message 327 response_type=other. [2026-06-01 10:53:24] production.INFO: FindRelatedDsarJob: message 327 — extracted reference 'GGCL028323' (confidence=high), no DSAR matched. [2026-06-01 10:53:24] production.INFO: FindRelatedDsarJob: message 327 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [renfrewshire.gov.uk, quarantine] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [renfrewshire.gov.uk:+] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.65); DKIM verification succeed [renfrewshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.90) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.195.73(-0.66)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.73:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [renfrewshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.92) [-0.92402366932376] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67717388553037] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94608021526093] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: LOAP265MB9125B78ED2F86AEEF5C9ED7FD4152@LOAP265MB9125.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.9 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Enabled=True;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SiteId=ca295336-1aa6-4486-b2b2-cf7669625305;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SetDate=2026-05-28T14:03:40.0000000Z;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Name=Official Sensitive;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_ContentBits=3;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Method=Privileged x-egress-defend-domain: renfrewshire.gov.uk x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: LOAP265MB9125:EE_|CWXP265MB1925:EE_|DU6PEPF0000B620:EE_|LO0P265MB3340:EE_","dkim":"{@renfrewshire.gov.uk : pass}","to":"\"'evidence@mmalegal.co.uk'\" ","from":"Subject Access Requests ","content-ids":"{\"image001.png@01DCF1BC.DA258570\":\"attachment1\",\"image003.jpg@01DCF1BC.DA258570\":\"attachment2\"}","html":"

OFFICIAL-SENSITIVE


Good morning

 

Please find attached the outcome of your recent subject access request.

 

If you require any further information, please do not hesitate to get in touch.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: Subject Access Requests
Sent: 29 May 2026 09:10
To: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Mr David Aitchison

 

Good morning

Please see attached letter to acknowledge receipt of your Subject Access Request.

We will be in touch in due course with any information found.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: FOI <foi@renfrewshire.gov.uk>
Sent: 28 May 2026 16:05
To: Subject Access Requests <subjectaccessrequests@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Mr David Aitchison

 

OFFICIAL-SENSITIVE

 

Good afternoon,

 

This has been logged as IG261105

 

Kind regards,

Courtney

 

From: dataprotection <dataprotection@renfrewshire.gov.uk>
Sent: 28 May 2026 15:04
To: FOI <foi@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Mr David Aitchison

 

OFFICIAL-SENSITIVE

 

Hi, can this be logged as a SAR for CS-SW please?

 

Thanks,

 

Brian McGill

Information Officer

Legal & Democratic Services

 

Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN|

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: dataprotection <dataprotection@renfrewshire.gov.uk>
Subject: Data Subject Access Request - Mr David Aitchison

 

 

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr David Aitchison
Client Address: Flat 69, 20 Dumbreck court, G41 5NJ
Client Reference: 100012
Date of Birth: 03/06/1961
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Ballikinrain Castle / Ballikinrain Approved School: 1971-1972
  • Kibble Education and Care Centre: 1973-1974
  • Bellfield Remand Home: 1974-1975
  • Devonside Care Home Service: 1975-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 

 

Renfrewshire Council Website -http://www.renfrewshire.gov.uk

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).

","sender_ip":"185.151.28.76","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"subjectaccessrequests@renfrewshire.gov.uk\"}","text":"OFFICIAL-SENSITIVE Good morning Please find attached the outcome of your recent subject access request. If you require any further information, please do not hesitate to get in touch. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCF1BC.DA258570] From: Subject Access Requests Sent: 29 May 2026 09:10 To: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Mr David Aitchison Good morning Please see attached letter to acknowledge receipt of your Subject Access Request. We will be in touch in due course with any information found. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCF1BC.DA258570] From: FOI > Sent: 28 May 2026 16:05 To: Subject Access Requests > Subject: FW: Data Subject Access Request - Mr David Aitchison OFFICIAL-SENSITIVE Good afternoon, This has been logged as IG261105 Kind regards, Courtney From: dataprotection > Sent: 28 May 2026 15:04 To: FOI > Subject: FW: Data Subject Access Request - Mr David Aitchison OFFICIAL-SENSITIVE Hi, can this be logged as a SAR for CS-SW please? Thanks, Brian McGill Information Officer Legal & Democratic Services Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN| From: MMA Legal > Sent: 28 May 2026 12:03 To: dataprotection > Subject: Data Subject Access Request - Mr David Aitchison [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr David Aitchison Client Address: Flat 69, 20 Dumbreck court, G41 5NJ Client Reference: 100012 Date of Birth: 03/06/1961 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Ballikinrain Castle / Ballikinrain Approved School: 1971-1972 * Kibble Education and Care Centre: 1973-1974 * Bellfield Remand Home: 1974-1975 * Devonside Care Home Service: 1975-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Renfrewshire Council Website -http://www.renfrewshire.gov.uk This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","subject":"RE: Data Subject Access Request - Mr David Aitchison","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCF1BC.DA258570\"},\"attachment2\":{\"filename\":\"image003.jpg\",\"name\":\"image003.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image003.jpg@01DCF1BC.DA258570\"},\"attachment3\":{\"filename\":\"SAR Solicitor Handover Letter - No documents found.docx\",\"name\":\"SAR Solicitor Handover Letter - No documents found.docx\",\"type\":\"application/vnd.openxmlformats-officedocument.wordprocessingml.document\"}}","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpghs7058366q44EECBss"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc3dchlnu06ob3b1L0rs"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php23ck65io4fnsbPgJjSU"}} [2026-06-01 10:53:27] production.INFO: FindRelatedDsarJob: message 328 — dsar_id=, confidence=low. [2026-06-01 10:53:28] production.INFO: FindRelatedDsarJob: message 328 response_type=acknowledgement. [2026-06-01 10:53:29] production.INFO: FindRelatedDsarJob: message 328 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:53:34] production.INFO: FindRelatedDsarJob: message 330 — dsar_id=, confidence=low. [2026-06-01 10:53:35] production.INFO: FindRelatedDsarJob: message 330 response_type=no_record. [2026-06-01 10:53:38] production.INFO: FindRelatedDsarJob: message 330 — extracted reference 'SAR161-26' (confidence=high), no DSAR matched. [2026-06-01 10:53:38] production.INFO: FindRelatedDsarJob: message 330 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:53:42] production.INFO: FindRelatedDsarJob: message 331 — dsar_id=, confidence=low. [2026-06-01 10:53:44] production.INFO: FindRelatedDsarJob: message 331 response_type=acknowledgement. [2026-06-01 10:53:46] production.INFO: FindRelatedDsarJob: message 331 — extracted reference 'NAC7/9533' (confidence=high), no DSAR matched. [2026-06-01 10:53:46] production.INFO: FindRelatedDsarJob: message 331 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:53:49] production.INFO: FindRelatedDsarJob: message 332 — dsar_id=, confidence=low. [2026-06-01 10:53:51] production.INFO: FindRelatedDsarJob: message 332 response_type=acknowledgement. [2026-06-01 10:53:52] production.INFO: FindRelatedDsarJob: message 332 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:53:55] production.INFO: FindRelatedDsarJob: message 333 — dsar_id=, confidence=low. [2026-06-01 10:53:57] production.INFO: FindRelatedDsarJob: message 333 response_type=acknowledgement. [2026-06-01 10:53:58] production.INFO: FindRelatedDsarJob: message 333 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:54:07] production.INFO: FindRelatedDsarJob: message 335 — dsar_id=, confidence=low. [2026-06-01 10:54:12] production.INFO: FindRelatedDsarJob: message 335 response_type=acknowledgement. [2026-06-01 10:54:14] production.INFO: FindRelatedDsarJob: message 335 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:54:21] production.INFO: FindRelatedDsarJob: message 336 — dsar_id=, confidence=low. [2026-06-01 10:54:23] production.INFO: FindRelatedDsarJob: message 336 response_type=wrong_recipient. [2026-06-01 10:54:26] production.INFO: FindRelatedDsarJob: message 336 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-06-01 10:54:29] production.INFO: FindRelatedDsarJob: message 338 — dsar_id=, confidence=low. [2026-06-01 10:54:31] production.INFO: FindRelatedDsarJob: message 338 response_type=data_provided. [2026-06-01 10:54:33] production.INFO: FindRelatedDsarJob: message 338 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:54:35] production.DEBUG: Inbound email data {"to":"MMA Legal ","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=iqZn7fK1Eh1hl9VzuqIOypujc4RrP6m13avbKMXj8O/0IS0B2tCd1i7MyD8rWVKpQpV6O4NYtR\t MZm9uIEOgbJyOB+OSPFtVcdq8bN6htfnPq4MR7w/ZklmOrTMbqYx05n4M+RG9zD8jcYT/a+lXL\t BaIzY5TGB3Qes5TmZrt05AB4ZCeD4RIgpjSl5UzlGS31soIxw/elmrxOBlQQrpqHvhhiqM/ayK\t gMwMLdYbiahe2fzHxibw+DJ8EZd252tCbnT+kfmn25XgMUPhyIE1CCoEQcb2JcwRaqFKDXhtUY\t uZkaZ3RNrLKLm4UC1apupgeq5IEz0ERJV4t6kc42ggcYmQ==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=gjrwkHNLwOb9b1MndigpWCWR8BAxcII3ZJmLTWp6Qq7qwY23Zy222Pl0tZ7WKdPUWfPc0aw4de\t /eTDOEmU0ZfFzq2gHL53CZmVUM2ruC+Yqprd8NqDfyM4gCZNWiMMw+jKrjkty38fkdwRH/94Un\t p26qIpKrPnQS16I7dGRuugwpC81NEJe58LWYHFiLT+M7/PPheeu6Aadx8wAlwfgWA/NdMlpO/W\t oCUdLJvm5aX/aBRfA92ktmuQ9+F/msPRyTd323bh7fO162YUALOrUhFZWiIEGCP2pza0TVLNE/\t +cKeWViiBNxl+m+YqqFAUfC79rrmWncXLzdGsguZKW+bVA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780311270_9dc0aafc6b241d420753e7fe0b191507_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780311271;\tbh=e5EhN+61bJx/NBByOEPP9Hy2UO56NApr9AgX3lTgkKU=;\tb=XVNzgsJBzMyoVJoUK0wrSTXH19M99qlOYJj/bHaT2nCSeDGFk+MsRciEnZ4GoUzU/TAk\t0tc9eQXZg7xlzc39hoF7dfygLj8WhCLVSs2GywHIn841M7ND4MZcJB12sPYtBrqPb9GMmj\ty4G2J+TBymmw57P00rKroE+tc8sKQGQ0wLkHGc1bPEsOxbF0XDaWZI+igJCr/9faN7syY2\trpJVB2AglHb+ZnQ8Tl1Vd5CMYqw5IttAknB25y3QiZll8jwD8rImr3idKHYBxFPI/SkZ1X\tJWUof8cx6Iznysyfahx2TYUnRemYt/2uSo23HMAWPQHN8w2FknfCjS4AVFjNZ/iQ== Date: Mon, 01 Jun 2026 10:54:31 +0000 (UTC) From: Alnwick Medical Group MIME-Version: 1.0 Message-ID: <66c3807f468328612f5e87aba070dba2@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id CQSt03EfSdmWsbUgb2Jcaw for ; Mon, 01 Jun 2026 10:54:34.697 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Hx-0000000GTmY-20hk\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Hw-00000000wQ7-338U\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: by recvd-57b698b956-vgqlr with SMTP id recvd-57b698b956-vgqlr-1-6A1D64E7-17\t2026-06-01 10:54:31.490917721 +0000 UTC m=+2899378.813473417 Received: from [172.31.140.101] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid HPqlcqepTlK8_lN570MdWw\tfor ;\tMon, 01 Jun 2026 10:54:31.178 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Mon, 01 Jun 2026 11:54:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Alnwick Medical Group has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.rX39+FMoqV/DbshpkRL87ZvYNUv51i5ST3PG+Qv5FQ61z1dS3gLP+BwZ/OO5q8ORk5Jme2JoqBkgD1yIVcf0nBEoG9Ml/q0naYiBQR3ufQ+w/e9FL+47F/5d+rSS6+v3xaCfGngywIBrGGsDx4NJ5zRhJEOmWcAFNNtI4EcpmkQvCAclXyIIdf6uYKb78vM9DD2oA9l0vDnDJ5K/bA2EFu+Ri2qsfriuSoFvon0mGWnwCurwbMlBCzfaeIXjBf8m X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.20) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.20) [asn: 11377(-0.19), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 66c3807f468328612f5e87aba070dba2@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail","from":"Alnwick Medical Group ","subject":"Alnwick Medical Group has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �","html":"

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75"} [2026-06-01 10:54:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , 2026-06-01 10:54:35, 2026-06-01 10:54:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, 2026-06-01 10:54:35, 2026-06-01 10:54:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 10:54:40] production.INFO: FindRelatedDsarJob: message 339 — dsar_id=, confidence=low. [2026-06-01 10:54:42] production.INFO: FindRelatedDsarJob: message 339 response_type=acknowledgement. [2026-06-01 10:54:44] production.INFO: FindRelatedDsarJob: message 339 — extracted reference 'SAR162-26' (confidence=high), no DSAR matched. [2026-06-01 10:54:44] production.INFO: FindRelatedDsarJob: message 339 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:54:49] production.INFO: FindRelatedDsarJob: message 340 — dsar_id=, confidence=low. [2026-06-01 10:54:52] production.INFO: FindRelatedDsarJob: message 340 response_type=not_responsible. [2026-06-01 10:54:53] production.INFO: FindRelatedDsarJob: message 340 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 10:54:59] production.INFO: FindRelatedDsarJob: message 342 — dsar_id=, confidence=medium. [2026-06-01 10:55:02] production.INFO: FindRelatedDsarJob: message 342 response_type=no_record. [2026-06-01 10:55:04] production.INFO: FindRelatedDsarJob: message 342 — extracted reference 'argyllbuteir:21471' (confidence=high), no DSAR matched. [2026-06-01 10:55:04] production.INFO: FindRelatedDsarJob: message 342 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:55:08] production.INFO: FindRelatedDsarJob: message 344 — dsar_id=, confidence=low. [2026-06-01 10:55:10] production.INFO: FindRelatedDsarJob: message 344 response_type=no_record. [2026-06-01 10:55:11] production.INFO: FindRelatedDsarJob: message 344 — extracted reference 'argyllbuteir:21476' (confidence=high), no DSAR matched. [2026-06-01 10:55:11] production.INFO: FindRelatedDsarJob: message 344 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:55:34] production.INFO: FindRelatedDsarJob: message 345 — dsar_id=, confidence=low. [2026-06-01 10:55:36] production.INFO: FindRelatedDsarJob: message 345 response_type=acknowledgement. [2026-06-01 10:55:38] production.INFO: FindRelatedDsarJob: message 345 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:56:03] production.INFO: FindRelatedDsarJob: message 346 — dsar_id=, confidence=low. [2026-06-01 10:56:06] production.INFO: FindRelatedDsarJob: message 346 response_type=acknowledgement. [2026-06-01 10:56:07] production.INFO: FindRelatedDsarJob: message 346 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:56:12] production.INFO: FindRelatedDsarJob: message 347 — dsar_id=, confidence=medium. [2026-06-01 10:56:14] production.INFO: FindRelatedDsarJob: message 347 response_type=data_provided. [2026-06-01 10:56:15] production.INFO: FindRelatedDsarJob: message 347 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 10:56:21] production.INFO: FindRelatedDsarJob: message 349 — dsar_id=, confidence=low. [2026-06-01 10:56:23] production.INFO: FindRelatedDsarJob: message 349 response_type=acknowledgement. [2026-06-01 10:56:25] production.INFO: FindRelatedDsarJob: message 349 — extracted reference 'NAC7/9549' (confidence=high), no DSAR matched. [2026-06-01 10:56:25] production.INFO: FindRelatedDsarJob: message 349 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:56:32] production.INFO: FindRelatedDsarJob: message 351 — dsar_id=, confidence=low. [2026-06-01 10:56:34] production.INFO: FindRelatedDsarJob: message 351 response_type=acknowledgement. [2026-06-01 10:56:36] production.INFO: FindRelatedDsarJob: message 351 — extracted reference 'NAC7/9550' (confidence=high), no DSAR matched. [2026-06-01 10:56:36] production.INFO: FindRelatedDsarJob: message 351 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:56:44] production.INFO: FindRelatedDsarJob: message 352 — dsar_id=, confidence=medium. [2026-06-01 10:56:46] production.INFO: FindRelatedDsarJob: message 352 response_type=no_record. [2026-06-01 10:56:47] production.INFO: FindRelatedDsarJob: message 352 — extracted reference '100009' (confidence=medium), no DSAR matched. [2026-06-01 10:56:47] production.INFO: FindRelatedDsarJob: message 352 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:56:58] production.INFO: FindRelatedDsarJob: message 353 — dsar_id=, confidence=low. [2026-06-01 10:57:00] production.INFO: FindRelatedDsarJob: message 353 response_type=no_record. [2026-06-01 10:57:01] production.INFO: FindRelatedDsarJob: message 353 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:57:05] production.INFO: FindRelatedDsarJob: message 354 — dsar_id=, confidence=low. [2026-06-01 10:57:08] production.INFO: FindRelatedDsarJob: message 354 response_type=acknowledgement. [2026-06-01 10:57:09] production.INFO: FindRelatedDsarJob: message 354 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:57:11] production.INFO: FindRelatedDsarJob: message 355 — dsar_id=, confidence=low. [2026-06-01 10:57:13] production.INFO: FindRelatedDsarJob: message 355 response_type=wrong_recipient. [2026-06-01 10:57:15] production.INFO: FindRelatedDsarJob: message 355 — extracted reference 'GGCL028379' (confidence=high), no DSAR matched. [2026-06-01 10:57:15] production.INFO: FindRelatedDsarJob: message 355 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-06-01 10:57:18] production.INFO: FindRelatedDsarJob: message 356 — dsar_id=, confidence=low. [2026-06-01 10:57:20] production.INFO: FindRelatedDsarJob: message 356 response_type=acknowledgement. [2026-06-01 10:57:21] production.INFO: FindRelatedDsarJob: message 356 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:57:28] production.INFO: FindRelatedDsarJob: message 357 — dsar_id=, confidence=medium. [2026-06-01 10:57:30] production.INFO: FindRelatedDsarJob: message 357 response_type=not_responsible. [2026-06-01 10:57:32] production.INFO: FindRelatedDsarJob: message 357 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 10:57:37] production.INFO: FindRelatedDsarJob: message 358 — dsar_id=, confidence=low. [2026-06-01 10:57:38] production.INFO: FindRelatedDsarJob: message 358 response_type=not_responsible. [2026-06-01 10:57:40] production.INFO: FindRelatedDsarJob: message 358 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 10:57:46] production.INFO: FindRelatedDsarJob: message 359 — dsar_id=, confidence=low. [2026-06-01 10:57:48] production.INFO: FindRelatedDsarJob: message 359 response_type=no_record. [2026-06-01 10:57:50] production.INFO: FindRelatedDsarJob: message 359 — extracted reference 'NAC7/8967' (confidence=high), no DSAR matched. [2026-06-01 10:57:50] production.INFO: FindRelatedDsarJob: message 359 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:57:56] production.INFO: FindRelatedDsarJob: message 361 — dsar_id=, confidence=low. [2026-06-01 10:57:58] production.INFO: FindRelatedDsarJob: message 361 response_type=no_record. [2026-06-01 10:57:59] production.INFO: FindRelatedDsarJob: message 361 — extracted reference 'NAC78020' (confidence=high), no DSAR matched. [2026-06-01 10:57:59] production.INFO: FindRelatedDsarJob: message 361 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:58:04] production.INFO: FindRelatedDsarJob: message 362 — dsar_id=, confidence=low. [2026-06-01 10:58:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA13c751cf665de5703825fd7de9f32e0e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"161"} [2026-06-01 10:58:05] production.DEBUG: TwilioController: handleOutbound {"call_id":161,"CallSid":"CA13c751cf665de5703825fd7de9f32e0e","From":"client:agent_1","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA13c751cf665de5703825fd7de9f32e0e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"161"}} [2026-06-01 10:58:06] production.INFO: FindRelatedDsarJob: message 362 response_type=no_record. [2026-06-01 10:58:07] production.INFO: FindRelatedDsarJob: message 362 — extracted reference 'NAC78027' (confidence=high), no DSAR matched. [2026-06-01 10:58:07] production.INFO: FindRelatedDsarJob: message 362 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:58:11] production.INFO: FindRelatedDsarJob: message 363 — dsar_id=, confidence=medium. [2026-06-01 10:58:13] production.INFO: FindRelatedDsarJob: message 363 response_type=acknowledgement. [2026-06-01 10:58:14] production.INFO: FindRelatedDsarJob: message 363 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:58:20] production.INFO: FindRelatedDsarJob: message 364 — dsar_id=, confidence=low. [2026-06-01 10:58:22] production.INFO: FindRelatedDsarJob: message 364 response_type=rejection. [2026-06-01 10:58:24] production.INFO: FindRelatedDsarJob: message 364 → triage_queue=dsar_needs_research (response_type=rejection, dsar_id=none). [2026-06-01 10:58:31] production.INFO: FindRelatedDsarJob: message 365 — dsar_id=, confidence=low. [2026-06-01 10:58:31] production.INFO: FindRelatedDsarJob: message 365 response_type=acknowledgement. [2026-06-01 10:58:33] production.INFO: FindRelatedDsarJob: message 365 — extracted reference 'IG261101' (confidence=high), no DSAR matched. [2026-06-01 10:58:33] production.INFO: FindRelatedDsarJob: message 365 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:58:37] production.INFO: FindRelatedDsarJob: message 366 — dsar_id=, confidence=low. [2026-06-01 10:58:39] production.INFO: FindRelatedDsarJob: message 366 response_type=no_record. [2026-06-01 10:58:40] production.INFO: FindRelatedDsarJob: message 366 — extracted reference 'NAC7/8978' (confidence=high), no DSAR matched. [2026-06-01 10:58:40] production.INFO: FindRelatedDsarJob: message 366 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:58:47] production.INFO: FindRelatedDsarJob: message 367 — dsar_id=, confidence=low. [2026-06-01 10:58:49] production.INFO: FindRelatedDsarJob: message 367 response_type=acknowledgement. [2026-06-01 10:58:51] production.INFO: FindRelatedDsarJob: message 367 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:58:57] production.INFO: FindRelatedDsarJob: message 368 — dsar_id=, confidence=low. [2026-06-01 10:59:00] production.INFO: FindRelatedDsarJob: message 368 response_type=no_record. [2026-06-01 10:59:01] production.INFO: FindRelatedDsarJob: message 368 — extracted reference 'NAC7/8976' (confidence=high), no DSAR matched. [2026-06-01 10:59:01] production.INFO: FindRelatedDsarJob: message 368 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:59:04] production.INFO: FindRelatedDsarJob: message 369 — dsar_id=, confidence=low. [2026-06-01 10:59:06] production.INFO: FindRelatedDsarJob: message 369 response_type=acknowledgement. [2026-06-01 10:59:07] production.INFO: FindRelatedDsarJob: message 369 — extracted reference 'IG261102' (confidence=high), no DSAR matched. [2026-06-01 10:59:07] production.INFO: FindRelatedDsarJob: message 369 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:59:12] production.INFO: FindRelatedDsarJob: message 370 — dsar_id=, confidence=low. [2026-06-01 10:59:14] production.INFO: FindRelatedDsarJob: message 370 response_type=no_record. [2026-06-01 10:59:15] production.INFO: FindRelatedDsarJob: message 370 — extracted reference 'NAC78033' (confidence=high), no DSAR matched. [2026-06-01 10:59:15] production.INFO: FindRelatedDsarJob: message 370 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:59:18] production.INFO: FindRelatedDsarJob: message 371 — dsar_id=, confidence=low. [2026-06-01 10:59:20] production.INFO: FindRelatedDsarJob: message 371 response_type=acknowledgement. [2026-06-01 10:59:23] production.INFO: FindRelatedDsarJob: message 371 — extracted reference 'IG261103' (confidence=high), no DSAR matched. [2026-06-01 10:59:23] production.INFO: FindRelatedDsarJob: message 371 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:59:25] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA3232cef0631cc969e2161848e50e848a","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EzMjMyY2VmMDYzMWNjOTY5ZTIxNjE4NDhlNTBlODQ4YSIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDMxMTU2NSJ9.gZlXcyleazUTmr98IwMyTXA9N-sGlnIWjGVkG4qC4ASz9fp_Iq4plL2N991MQLZv_ZFIOLD_YinhW2FTVgR2BQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-06-01 10:59:29] production.INFO: FindRelatedDsarJob: message 372 — dsar_id=, confidence=low. [2026-06-01 10:59:31] production.INFO: FindRelatedDsarJob: message 372 response_type=no_record. [2026-06-01 10:59:32] production.INFO: FindRelatedDsarJob: message 372 — extracted reference 'SAR26-27 - 422-Access' (confidence=high), no DSAR matched. [2026-06-01 10:59:32] production.INFO: FindRelatedDsarJob: message 372 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 10:59:37] production.DEBUG: Inbound email data {"dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"Alnwick Medical Group ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=iqZn7fK1Eh1hl9VzuqIOypujc4RrP6m13avbKMXj8O/0IS0B2tCd1i7MyD8rWVKpQpV6O4NYtR\t MZm9uIEOgbJyOB+OSPFtVcdq8bN6htfnPq4MR7w/ZklmOrTMbqYx05n4M+RG9zD8jcYT/a+lXL\t BaIzY5TGB3Qes5TmZrt05AB4ZCeD4RIgpjSl5UzlGS31soIxw/elmrxOBlQQrpqHvhhiqM/ayK\t gMwMLdYbiahe2fzHxibw+DJ8EZd252tCbnT+kfmn25XgMUPhyIE1CCoEQcb2JcwRaqFKDXhtUY\t uZkaZ3RNrLKLm4UC1apupgeq5IEz0ERJV4t6kc42ggcYmQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=OBXbFSVrU+evPgzqV0KZ7YDJfDky9EKOQu5Iu9NcR2BIe/5in41DY0o+foxyAuHSg5MdMx1+wQ\t UJttpg06Ym/2V31Dj0VEIrSnmCJy3RGLi43YJBWEsY2RtPCP4L/sKL0d800VkibibwAzjdpmkz\t e9rlSAkfcR1YmpZTMbfemwhUHpqFTJwVwIRKKqA1RIYJbf5NwBTTkN3k93Ezonp3aStx+TqpNl\t fi3B3AohDtmDAR3m0OICTllqMJ+/yxDQqxwvTHJvaKrj5SMnMO3Eoic50fcYqacQoo9CtCE/ps\t WXhkmf/loRvfXpgMj+aMzxMk2LMbL/rWvNR+tnRKvRYbrQ==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=N0ayIcwXMgnuXXnqMes2e9pePX1QJZzSpBaU5LQuPAJXmFtu+TuB5JthjAfPMj1hy4cruYMXZv\t w8IF+CCdqytJHOSIBSSD6UipDt36bXbyYry7hwveUbYNPB7bQwO7i2BPSibonbgBNB3osAU2/b\t d7HWk1k7NtB013pqHg8mO3v1wMdAJpM9epXUsfwwGQX3W1u4esMfPoVmh71YYHtFpToQPIzbyk\t 7WGAkAIcg8XwbIqi916eivijXFRibLN3jsSf6DsaW6BeMeKvUa8/OGbsvC1JQbU5vY/A2C3m1C\t CN0SnHxj5NXZAga0FLtFl7eEYDFnbQVcTd44wsiGfxXEOA==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=gjrwkHNLwOb9b1MndigpWCWR8BAxcII3ZJmLTWp6Qq7qwY23Zy222Pl0tZ7WKdPUWfPc0aw4de\t /eTDOEmU0ZfFzq2gHL53CZmVUM2ruC+Yqprd8NqDfyM4gCZNWiMMw+jKrjkty38fkdwRH/94Un\t p26qIpKrPnQS16I7dGRuugwpC81NEJe58LWYHFiLT+M7/PPheeu6Aadx8wAlwfgWA/NdMlpO/W\t oCUdLJvm5aX/aBRfA92ktmuQ9+F/msPRyTd323bh7fO162YUALOrUhFZWiIEGCP2pza0TVLNE/\t +cKeWViiBNxl+m+YqqFAUfC79rrmWncXLzdGsguZKW+bVA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780311270_9dc0aafc6b241d420753e7fe0b191507_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780311271;\tbh=e5EhN+61bJx/NBByOEPP9Hy2UO56NApr9AgX3lTgkKU=;\tb=XVNzgsJBzMyoVJoUK0wrSTXH19M99qlOYJj/bHaT2nCSeDGFk+MsRciEnZ4GoUzU/TAk\t0tc9eQXZg7xlzc39hoF7dfygLj8WhCLVSs2GywHIn841M7ND4MZcJB12sPYtBrqPb9GMmj\ty4G2J+TBymmw57P00rKroE+tc8sKQGQ0wLkHGc1bPEsOxbF0XDaWZI+igJCr/9faN7syY2\trpJVB2AglHb+ZnQ8Tl1Vd5CMYqw5IttAknB25y3QiZll8jwD8rImr3idKHYBxFPI/SkZ1X\tJWUof8cx6Iznysyfahx2TYUnRemYt/2uSo23HMAWPQHN8w2FknfCjS4AVFjNZ/iQ== Date: Mon, 01 Jun 2026 10:54:31 +0000 (UTC) From: Alnwick Medical Group MIME-Version: 1.0 Message-ID: <66c3807f468328612f5e87aba070dba2@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id CQSt03EfSdmWsbUgb2Jcaw for ; Mon, 01 Jun 2026 10:54:34.697 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Hx-0000000GTmY-20hk\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Hw-00000000wQ7-338U\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: by recvd-57b698b956-vgqlr with SMTP id recvd-57b698b956-vgqlr-1-6A1D64E7-17\t2026-06-01 10:54:31.490917721 +0000 UTC m=+2899378.813473417 Received: from [172.31.140.101] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid HPqlcqepTlK8_lN570MdWw\tfor ;\tMon, 01 Jun 2026 10:54:31.178 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Mon, 01 Jun 2026 11:54:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Alnwick Medical Group has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.rX39+FMoqV/DbshpkRL87ZvYNUv51i5ST3PG+Qv5FQ61z1dS3gLP+BwZ/OO5q8ORk5Jme2JoqBkgD1yIVcf0nBEoG9Ml/q0naYiBQR3ufQ+w/e9FL+47F/5d+rSS6+v3xaCfGngywIBrGGsDx4NJ5zRhJEOmWcAFNNtI4EcpmkQvCAclXyIIdf6uYKb78vM9DD2oA9l0vDnDJ5K/bA2EFu+Ri2qsfriuSoFvon0mGWnwCurwbMlBCzfaeIXjBf8m X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.20) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.20) [asn: 11377(-0.19), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 66c3807f468328612f5e87aba070dba2@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","subject":"Alnwick Medical Group has sent a copy of your Subject Access Request","html":"

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail"} [2026-06-01 10:59:37] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , 2026-06-01 10:59:37, 2026-06-01 10:59:37)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, 2026-06-01 10:59:37, 2026-06-01 10:59:37)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 10:59:38] production.INFO: FindRelatedDsarJob: message 373 — dsar_id=, confidence=medium. [2026-06-01 10:59:40] production.INFO: FindRelatedDsarJob: message 373 response_type=acknowledgement. [2026-06-01 10:59:41] production.INFO: FindRelatedDsarJob: message 373 — extracted reference 'IG261104' (confidence=high), no DSAR matched. [2026-06-01 10:59:41] production.INFO: FindRelatedDsarJob: message 373 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 10:59:46] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA3232cef0631cc969e2161848e50e848a","DialCallSid":"CAe706012206cf8c13d285aace82692617","DialCallStatus":"busy","DialCallDuration":null} [2026-06-01 10:59:50] production.INFO: FindRelatedDsarJob: message 374 — dsar_id=, confidence=low. [2026-06-01 10:59:51] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA3232cef0631cc969e2161848e50e848a","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-06-01 10:59:52] production.INFO: FindRelatedDsarJob: message 374 response_type=acknowledgement. [2026-06-01 10:59:53] production.INFO: FindRelatedDsarJob: message 374 — extracted reference 'EDIR:61584' (confidence=high), no DSAR matched. [2026-06-01 10:59:53] production.INFO: FindRelatedDsarJob: message 374 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:00:00] production.INFO: FindRelatedDsarJob: message 375 — dsar_id=, confidence=low. [2026-06-01 11:00:02] production.INFO: FindRelatedDsarJob: message 375 response_type=acknowledgement. [2026-06-01 11:00:03] production.INFO: FindRelatedDsarJob: message 375 — extracted reference 'PKCIR:8962' (confidence=high), no DSAR matched. [2026-06-01 11:00:03] production.INFO: FindRelatedDsarJob: message 375 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:00:10] production.INFO: FindRelatedDsarJob: message 376 — dsar_id=, confidence=low. [2026-06-01 11:00:12] production.INFO: FindRelatedDsarJob: message 376 response_type=data_provided. [2026-06-01 11:00:13] production.INFO: FindRelatedDsarJob: message 376 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 11:00:21] production.INFO: FindRelatedDsarJob: message 377 — dsar_id=, confidence=low. [2026-06-01 11:00:23] production.INFO: FindRelatedDsarJob: message 377 response_type=acknowledgement. [2026-06-01 11:00:24] production.INFO: FindRelatedDsarJob: message 377 — extracted reference 'PKCIR:8963' (confidence=high), no DSAR matched. [2026-06-01 11:00:24] production.INFO: FindRelatedDsarJob: message 377 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:00:30] production.DEBUG: Inbound email data {"SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mr Michael Oreilly","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"0488d39e-0608-454b-9229-fe8be1777209\":\"attachment1\",\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"d1f245a8-453e-4d53-a1a5-38b752929bf9\":\"attachment2\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp6kj40b6qmnofM9RwdI"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php26rogtf6r7m41QanbXN"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpa89ebgia570davD7k8a"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdbjsr9j2jjj2eQDrImU"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpah78nqomjs8a3lX2Qhi"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php5rk2odv105c80Y7vkA4"}} [2026-06-01 11:00:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 11:00:30, 2026-06-01 11:00:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 11:00:30, 2026-06-01 11:00:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:00:30] production.INFO: FindRelatedDsarJob: message 378 — dsar_id=, confidence=low. [2026-06-01 11:00:33] production.INFO: FindRelatedDsarJob: message 378 response_type=acknowledgement. [2026-06-01 11:00:34] production.INFO: FindRelatedDsarJob: message 378 — extracted reference 'PKCIR:8964' (confidence=high), no DSAR matched. [2026-06-01 11:00:34] production.INFO: FindRelatedDsarJob: message 378 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:00:41] production.INFO: FindRelatedDsarJob: message 379 — dsar_id=, confidence=low. [2026-06-01 11:00:44] production.INFO: FindRelatedDsarJob: message 379 response_type=acknowledgement. [2026-06-01 11:00:45] production.INFO: FindRelatedDsarJob: message 379 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:00:51] production.INFO: FindRelatedDsarJob: message 380 — dsar_id=, confidence=low. [2026-06-01 11:00:54] production.INFO: FindRelatedDsarJob: message 380 response_type=not_responsible. [2026-06-01 11:00:55] production.INFO: FindRelatedDsarJob: message 380 — extracted reference '100010' (confidence=high), no DSAR matched. [2026-06-01 11:00:55] production.INFO: FindRelatedDsarJob: message 380 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 11:01:01] production.INFO: FindRelatedDsarJob: message 381 — dsar_id=, confidence=low. [2026-06-01 11:01:03] production.INFO: FindRelatedDsarJob: message 381 response_type=acknowledgement. [2026-06-01 11:01:05] production.INFO: FindRelatedDsarJob: message 381 — extracted reference 'SAR26-27 - 544-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 11:01:05] production.INFO: FindRelatedDsarJob: message 381 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:01:11] production.INFO: FindRelatedDsarJob: message 382 — dsar_id=, confidence=low. [2026-06-01 11:01:13] production.INFO: FindRelatedDsarJob: message 382 response_type=delay_notice. [2026-06-01 11:01:17] production.INFO: FindRelatedDsarJob: message 382 — extracted reference 'PKCIR:8966' (confidence=high), no DSAR matched. [2026-06-01 11:01:17] production.INFO: FindRelatedDsarJob: message 382 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-06-01 11:01:20] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA4e4684ca4f422f1d80295cde7855e449","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"163"} [2026-06-01 11:01:20] production.DEBUG: TwilioController: handleOutbound {"call_id":163,"CallSid":"CA4e4684ca4f422f1d80295cde7855e449","From":"client:agent_1","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA4e4684ca4f422f1d80295cde7855e449","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"163"}} [2026-06-01 11:01:20] production.ERROR: Unable to set component data. Public property [$] not found on component: [dialler.call-overlay] {"userId":1,"exception":"[object] (Livewire\\Exceptions\\PublicPropertyNotFoundException(code: 0): Unable to set component data. Public property [$] not found on component: [dialler.call-overlay] at /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php:359) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(341): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->updateProperty(Object(App\\Components\\Dialler\\CallOverlay), '', Array, Object(Livewire\\Mechanisms\\HandleComponents\\ComponentContext)) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(121): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->updateProperties(Object(App\\Components\\Dialler\\CallOverlay), Array, Array, Object(Livewire\\Mechanisms\\HandleComponents\\ComponentContext)) #2 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #9 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #56 {main} "} [2026-06-01 11:01:20] production.INFO: FindRelatedDsarJob: message 383 — dsar_id=, confidence=low. [2026-06-01 11:01:23] production.INFO: FindRelatedDsarJob: message 383 response_type=not_responsible. [2026-06-01 11:01:23] production.ERROR: Unable to set component data. Public property [$] not found on component: [dialler.call-overlay] {"userId":1,"exception":"[object] (Livewire\\Exceptions\\PublicPropertyNotFoundException(code: 0): Unable to set component data. Public property [$] not found on component: [dialler.call-overlay] at /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php:359) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(341): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->updateProperty(Object(App\\Components\\Dialler\\CallOverlay), '', Array, Object(Livewire\\Mechanisms\\HandleComponents\\ComponentContext)) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(121): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->updateProperties(Object(App\\Components\\Dialler\\CallOverlay), Array, Array, Object(Livewire\\Mechanisms\\HandleComponents\\ComponentContext)) #2 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #9 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #56 {main} "} [2026-06-01 11:01:24] production.INFO: FindRelatedDsarJob: message 383 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 11:01:29] production.INFO: FindRelatedDsarJob: message 384 — dsar_id=, confidence=low. [2026-06-01 11:01:32] production.INFO: FindRelatedDsarJob: message 384 response_type=acknowledgement. [2026-06-01 11:01:34] production.INFO: FindRelatedDsarJob: message 384 — extracted reference 'SAR26-27 - 545-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 11:01:34] production.INFO: FindRelatedDsarJob: message 384 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:01:39] production.INFO: FindRelatedDsarJob: message 385 — dsar_id=, confidence=low. [2026-06-01 11:01:42] production.INFO: FindRelatedDsarJob: message 385 response_type=no_record. [2026-06-01 11:01:43] production.INFO: FindRelatedDsarJob: message 385 — extracted reference 'NRS-DP-2026-614' (confidence=high), no DSAR matched. [2026-06-01 11:01:43] production.INFO: FindRelatedDsarJob: message 385 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:01:46] production.INFO: FindRelatedDsarJob: message 386 — dsar_id=, confidence=low. [2026-06-01 11:01:48] production.INFO: FindRelatedDsarJob: message 386 response_type=acknowledgement. [2026-06-01 11:01:49] production.INFO: FindRelatedDsarJob: message 386 — extracted reference 'SAR26-27 - 546-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 11:01:49] production.INFO: FindRelatedDsarJob: message 386 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:01:59] production.INFO: FindRelatedDsarJob: message 387 — dsar_id=, confidence=low. [2026-06-01 11:02:01] production.INFO: FindRelatedDsarJob: message 387 response_type=acknowledgement. [2026-06-01 11:02:02] production.INFO: FindRelatedDsarJob: message 387 — extracted reference 'SAR26-27 - 547-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 11:02:02] production.INFO: FindRelatedDsarJob: message 387 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:02:08] production.INFO: FindRelatedDsarJob: message 390 — dsar_id=, confidence=low. [2026-06-01 11:02:10] production.INFO: FindRelatedDsarJob: message 390 response_type=other. [2026-06-01 11:02:11] production.INFO: FindRelatedDsarJob: message 390 — extracted reference 'GGCL028394' (confidence=high), no DSAR matched. [2026-06-01 11:02:11] production.INFO: FindRelatedDsarJob: message 390 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). [2026-06-01 11:02:20] production.INFO: FindRelatedDsarJob: message 391 — dsar_id=, confidence=low. [2026-06-01 11:02:22] production.INFO: FindRelatedDsarJob: message 391 response_type=wrong_recipient. [2026-06-01 11:02:23] production.INFO: FindRelatedDsarJob: message 391 — extracted reference 'SAR/2026/081' (confidence=high), no DSAR matched. [2026-06-01 11:02:23] production.INFO: FindRelatedDsarJob: message 391 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-06-01 11:02:31] production.INFO: FindRelatedDsarJob: message 392 — dsar_id=, confidence=medium. [2026-06-01 11:02:32] production.INFO: FindRelatedDsarJob: message 392 response_type=acknowledgement. [2026-06-01 11:02:34] production.INFO: FindRelatedDsarJob: message 392 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:02:39] production.INFO: FindRelatedDsarJob: message 393 — dsar_id=, confidence=low. [2026-06-01 11:02:41] production.INFO: FindRelatedDsarJob: message 393 response_type=wrong_recipient. [2026-06-01 11:02:42] production.INFO: FindRelatedDsarJob: message 393 — extracted reference '100106' (confidence=high), no DSAR matched. [2026-06-01 11:02:42] production.INFO: FindRelatedDsarJob: message 393 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-06-01 11:02:45] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA0645cacd96c93eec931aea19b059ccfe","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EwNjQ1Y2FjZDk2YzkzZWVjOTMxYWVhMTliMDU5Y2NmZSIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDMxMTc2NSJ9.By_Dzs08uwrtpm9XbswJH_vof-VSd4TXjmavDHynFtidzJJqMFpsSDSdqYv0FbOo3Fs92lNVfhHUAqOpkDLnlg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-06-01 11:02:48] production.INFO: FindRelatedDsarJob: message 394 — dsar_id=, confidence=low. [2026-06-01 11:02:50] production.INFO: FindRelatedDsarJob: message 394 response_type=no_record. [2026-06-01 11:02:53] production.INFO: FindRelatedDsarJob: message 394 — extracted reference 'NRS-DP-2026-633' (confidence=high), no DSAR matched. [2026-06-01 11:02:53] production.INFO: FindRelatedDsarJob: message 394 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:02:58] production.INFO: FindRelatedDsarJob: message 395 — dsar_id=, confidence=low. [2026-06-01 11:02:58] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA0645cacd96c93eec931aea19b059ccfe","DialCallSid":"CAc677114831b041a795ae7cafc056db43","DialCallStatus":"completed","DialCallDuration":"4"} [2026-06-01 11:03:00] production.INFO: FindRelatedDsarJob: message 395 response_type=no_record. [2026-06-01 11:03:02] production.INFO: FindRelatedDsarJob: message 395 — extracted reference 'NRS-DP-2026-636' (confidence=high), no DSAR matched. [2026-06-01 11:03:02] production.INFO: FindRelatedDsarJob: message 395 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:03:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA768e0dfbc884449d75ffdba15c477dad","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"165"} [2026-06-01 11:03:03] production.DEBUG: TwilioController: handleOutbound {"call_id":165,"CallSid":"CA768e0dfbc884449d75ffdba15c477dad","From":"client:agent_1","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA768e0dfbc884449d75ffdba15c477dad","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"165"}} [2026-06-01 11:03:07] production.INFO: FindRelatedDsarJob: message 396 — dsar_id=, confidence=low. [2026-06-01 11:03:10] production.INFO: FindRelatedDsarJob: message 396 response_type=no_record. [2026-06-01 11:03:12] production.INFO: FindRelatedDsarJob: message 396 — extracted reference 'NRS-DP-2026-634' (confidence=high), no DSAR matched. [2026-06-01 11:03:12] production.INFO: FindRelatedDsarJob: message 396 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:03:20] production.INFO: FindRelatedDsarJob: message 397 — dsar_id=, confidence=low. [2026-06-01 11:03:22] production.INFO: FindRelatedDsarJob: message 397 response_type=acknowledgement. [2026-06-01 11:03:25] production.INFO: FindRelatedDsarJob: message 397 — extracted reference 'SAR26-27 - 537-Access' (confidence=high), no DSAR matched. [2026-06-01 11:03:25] production.INFO: FindRelatedDsarJob: message 397 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:03:31] production.INFO: FindRelatedDsarJob: message 398 — dsar_id=, confidence=low. [2026-06-01 11:03:33] production.INFO: FindRelatedDsarJob: message 398 response_type=no_record. [2026-06-01 11:03:36] production.INFO: FindRelatedDsarJob: message 398 — extracted reference 'NRS-DP-2026-645' (confidence=high), no DSAR matched. [2026-06-01 11:03:36] production.INFO: FindRelatedDsarJob: message 398 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:03:40] production.INFO: FindRelatedDsarJob: message 399 — dsar_id=, confidence=low. [2026-06-01 11:03:42] production.INFO: FindRelatedDsarJob: message 399 response_type=acknowledgement. [2026-06-01 11:03:44] production.INFO: FindRelatedDsarJob: message 399 — extracted reference 'FS-Case: 837814085' (confidence=high), no DSAR matched. [2026-06-01 11:03:44] production.INFO: FindRelatedDsarJob: message 399 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:03:49] production.INFO: FindRelatedDsarJob: message 400 — dsar_id=, confidence=low. [2026-06-01 11:03:52] production.INFO: FindRelatedDsarJob: message 400 response_type=no_record. [2026-06-01 11:03:53] production.INFO: FindRelatedDsarJob: message 400 — extracted reference 'NRS-DP-2026-644' (confidence=high), no DSAR matched. [2026-06-01 11:03:53] production.INFO: FindRelatedDsarJob: message 400 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:04:01] production.INFO: FindRelatedDsarJob: message 401 — dsar_id=, confidence=low. [2026-06-01 11:04:03] production.INFO: FindRelatedDsarJob: message 401 response_type=delay_notice. [2026-06-01 11:04:06] production.INFO: FindRelatedDsarJob: message 401 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-06-01 11:04:09] production.INFO: FindRelatedDsarJob: message 402 — dsar_id=, confidence=low. [2026-06-01 11:04:11] production.INFO: FindRelatedDsarJob: message 402 response_type=acknowledgement. [2026-06-01 11:04:14] production.INFO: FindRelatedDsarJob: message 402 — extracted reference 'IG261105' (confidence=high), no DSAR matched. [2026-06-01 11:04:14] production.INFO: FindRelatedDsarJob: message 402 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:04:25] production.INFO: FindRelatedDsarJob: message 403 — dsar_id=, confidence=low. [2026-06-01 11:04:27] production.INFO: FindRelatedDsarJob: message 403 response_type=acknowledgement. [2026-06-01 11:04:29] production.INFO: FindRelatedDsarJob: message 403 — extracted reference 'IG261106' (confidence=high), no DSAR matched. [2026-06-01 11:04:29] production.INFO: FindRelatedDsarJob: message 403 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:04:34] production.INFO: FindRelatedDsarJob: message 404 — dsar_id=, confidence=low. [2026-06-01 11:04:36] production.INFO: FindRelatedDsarJob: message 404 response_type=partial_data. [2026-06-01 11:04:37] production.INFO: FindRelatedDsarJob: message 404 — extracted reference '100032' (confidence=high), no DSAR matched. [2026-06-01 11:04:37] production.INFO: FindRelatedDsarJob: message 404 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-06-01 11:04:38] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

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Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=iqZn7fK1Eh1hl9VzuqIOypujc4RrP6m13avbKMXj8O/0IS0B2tCd1i7MyD8rWVKpQpV6O4NYtR\t MZm9uIEOgbJyOB+OSPFtVcdq8bN6htfnPq4MR7w/ZklmOrTMbqYx05n4M+RG9zD8jcYT/a+lXL\t BaIzY5TGB3Qes5TmZrt05AB4ZCeD4RIgpjSl5UzlGS31soIxw/elmrxOBlQQrpqHvhhiqM/ayK\t gMwMLdYbiahe2fzHxibw+DJ8EZd252tCbnT+kfmn25XgMUPhyIE1CCoEQcb2JcwRaqFKDXhtUY\t uZkaZ3RNrLKLm4UC1apupgeq5IEz0ERJV4t6kc42ggcYmQ==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=gjrwkHNLwOb9b1MndigpWCWR8BAxcII3ZJmLTWp6Qq7qwY23Zy222Pl0tZ7WKdPUWfPc0aw4de\t /eTDOEmU0ZfFzq2gHL53CZmVUM2ruC+Yqprd8NqDfyM4gCZNWiMMw+jKrjkty38fkdwRH/94Un\t p26qIpKrPnQS16I7dGRuugwpC81NEJe58LWYHFiLT+M7/PPheeu6Aadx8wAlwfgWA/NdMlpO/W\t oCUdLJvm5aX/aBRfA92ktmuQ9+F/msPRyTd323bh7fO162YUALOrUhFZWiIEGCP2pza0TVLNE/\t +cKeWViiBNxl+m+YqqFAUfC79rrmWncXLzdGsguZKW+bVA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780311270_9dc0aafc6b241d420753e7fe0b191507_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780311271;\tbh=e5EhN+61bJx/NBByOEPP9Hy2UO56NApr9AgX3lTgkKU=;\tb=XVNzgsJBzMyoVJoUK0wrSTXH19M99qlOYJj/bHaT2nCSeDGFk+MsRciEnZ4GoUzU/TAk\t0tc9eQXZg7xlzc39hoF7dfygLj8WhCLVSs2GywHIn841M7ND4MZcJB12sPYtBrqPb9GMmj\ty4G2J+TBymmw57P00rKroE+tc8sKQGQ0wLkHGc1bPEsOxbF0XDaWZI+igJCr/9faN7syY2\trpJVB2AglHb+ZnQ8Tl1Vd5CMYqw5IttAknB25y3QiZll8jwD8rImr3idKHYBxFPI/SkZ1X\tJWUof8cx6Iznysyfahx2TYUnRemYt/2uSo23HMAWPQHN8w2FknfCjS4AVFjNZ/iQ== Date: Mon, 01 Jun 2026 10:54:31 +0000 (UTC) From: Alnwick Medical Group MIME-Version: 1.0 Message-ID: <66c3807f468328612f5e87aba070dba2@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id CQSt03EfSdmWsbUgb2Jcaw for ; Mon, 01 Jun 2026 10:54:34.697 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Hx-0000000GTmY-20hk\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Hw-00000000wQ7-338U\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: by recvd-57b698b956-vgqlr with SMTP id recvd-57b698b956-vgqlr-1-6A1D64E7-17\t2026-06-01 10:54:31.490917721 +0000 UTC m=+2899378.813473417 Received: from [172.31.140.101] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid HPqlcqepTlK8_lN570MdWw\tfor ;\tMon, 01 Jun 2026 10:54:31.178 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Mon, 01 Jun 2026 11:54:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Alnwick Medical Group has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.rX39+FMoqV/DbshpkRL87ZvYNUv51i5ST3PG+Qv5FQ61z1dS3gLP+BwZ/OO5q8ORk5Jme2JoqBkgD1yIVcf0nBEoG9Ml/q0naYiBQR3ufQ+w/e9FL+47F/5d+rSS6+v3xaCfGngywIBrGGsDx4NJ5zRhJEOmWcAFNNtI4EcpmkQvCAclXyIIdf6uYKb78vM9DD2oA9l0vDnDJ5K/bA2EFu+Ri2qsfriuSoFvon0mGWnwCurwbMlBCzfaeIXjBf8m X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.20) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.20) [asn: 11377(-0.19), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 66c3807f468328612f5e87aba070dba2@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","subject":"Alnwick Medical Group has sent a copy of your Subject Access Request","text":"� Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","from":"Alnwick Medical Group "} [2026-06-01 11:04:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , 2026-06-01 11:04:38, 2026-06-01 11:04:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, 2026-06-01 11:04:38, 2026-06-01 11:04:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:04:52] production.INFO: FindRelatedDsarJob: message 405 — dsar_id=, confidence=medium. [2026-06-01 11:04:55] production.INFO: FindRelatedDsarJob: message 405 response_type=acknowledgement. [2026-06-01 11:04:57] production.INFO: FindRelatedDsarJob: message 405 — extracted reference 'IG261107' (confidence=high), no DSAR matched. [2026-06-01 11:04:57] production.INFO: FindRelatedDsarJob: message 405 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:05:01] production.INFO: FindRelatedDsarJob: message 406 — dsar_id=, confidence=low. [2026-06-01 11:05:03] production.INFO: FindRelatedDsarJob: message 406 response_type=acknowledgement. [2026-06-01 11:05:04] production.INFO: FindRelatedDsarJob: message 406 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:05:11] production.INFO: FindRelatedDsarJob: message 407 — dsar_id=, confidence=low. [2026-06-01 11:05:13] production.INFO: FindRelatedDsarJob: message 407 response_type=acknowledgement. [2026-06-01 11:05:14] production.INFO: FindRelatedDsarJob: message 407 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:05:19] production.INFO: FindRelatedDsarJob: message 408 — dsar_id=, confidence=medium. [2026-06-01 11:05:21] production.INFO: FindRelatedDsarJob: message 408 response_type=partial_data. [2026-06-01 11:05:22] production.INFO: FindRelatedDsarJob: message 408 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-06-01 11:05:25] production.INFO: FindRelatedDsarJob: message 409 — dsar_id=, confidence=low. [2026-06-01 11:05:27] production.INFO: FindRelatedDsarJob: message 409 response_type=acknowledgement. [2026-06-01 11:05:30] production.INFO: FindRelatedDsarJob: message 409 — extracted reference 'IG261108' (confidence=high), no DSAR matched. [2026-06-01 11:05:30] production.INFO: FindRelatedDsarJob: message 409 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:05:41] production.INFO: FindRelatedDsarJob: message 410 — dsar_id=, confidence=low. [2026-06-01 11:05:44] production.INFO: FindRelatedDsarJob: message 410 response_type=acknowledgement. [2026-06-01 11:05:45] production.INFO: FindRelatedDsarJob: message 410 — extracted reference '100106' (confidence=high), no DSAR matched. [2026-06-01 11:05:45] production.INFO: FindRelatedDsarJob: message 410 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:05:50] production.INFO: FindRelatedDsarJob: message 411 — dsar_id=, confidence=low. [2026-06-01 11:05:53] production.INFO: FindRelatedDsarJob: message 411 response_type=acknowledgement. [2026-06-01 11:05:54] production.INFO: FindRelatedDsarJob: message 411 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:06:00] production.INFO: FindRelatedDsarJob: message 413 — dsar_id=, confidence=low. [2026-06-01 11:06:07] production.INFO: FindRelatedDsarJob: message 413 response_type=acknowledgement. [2026-06-01 11:06:08] production.INFO: FindRelatedDsarJob: message 413 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:06:14] production.INFO: FindRelatedDsarJob: message 414 — dsar_id=, confidence=low. [2026-06-01 11:06:16] production.INFO: FindRelatedDsarJob: message 414 response_type=acknowledgement. [2026-06-01 11:06:17] production.INFO: FindRelatedDsarJob: message 414 — extracted reference 'AbdnShireIR:43362' (confidence=high), no DSAR matched. [2026-06-01 11:06:17] production.INFO: FindRelatedDsarJob: message 414 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:06:21] production.INFO: FindRelatedDsarJob: message 415 — dsar_id=, confidence=medium. [2026-06-01 11:06:24] production.INFO: FindRelatedDsarJob: message 415 response_type=acknowledgement. [2026-06-01 11:06:26] production.INFO: FindRelatedDsarJob: message 415 — extracted reference 'FCIR:65106' (confidence=high), no DSAR matched. [2026-06-01 11:06:26] production.INFO: FindRelatedDsarJob: message 415 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:06:31] production.INFO: FindRelatedDsarJob: message 417 — dsar_id=, confidence=medium. [2026-06-01 11:06:33] production.INFO: FindRelatedDsarJob: message 417 response_type=data_provided. [2026-06-01 11:06:34] production.INFO: FindRelatedDsarJob: message 417 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 11:06:42] production.INFO: FindRelatedDsarJob: message 419 — dsar_id=, confidence=low. [2026-06-01 11:06:44] production.INFO: FindRelatedDsarJob: message 419 response_type=acknowledgement. [2026-06-01 11:06:46] production.INFO: FindRelatedDsarJob: message 419 — extracted reference 'DP/202600926' (confidence=high), no DSAR matched. [2026-06-01 11:06:46] production.INFO: FindRelatedDsarJob: message 419 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:06:52] production.INFO: FindRelatedDsarJob: message 420 — dsar_id=, confidence=low. [2026-06-01 11:06:53] production.INFO: FindRelatedDsarJob: message 420 response_type=acknowledgement. [2026-06-01 11:06:54] production.INFO: FindRelatedDsarJob: message 420 — extracted reference 'DP/202600927' (confidence=high), no DSAR matched. [2026-06-01 11:06:54] production.INFO: FindRelatedDsarJob: message 420 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:06:58] production.INFO: FindRelatedDsarJob: message 421 — dsar_id=, confidence=low. [2026-06-01 11:07:01] production.INFO: FindRelatedDsarJob: message 421 response_type=acknowledgement. [2026-06-01 11:07:02] production.INFO: FindRelatedDsarJob: message 421 — extracted reference 'FCIR:65107' (confidence=high), no DSAR matched. [2026-06-01 11:07:02] production.INFO: FindRelatedDsarJob: message 421 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:07:10] production.INFO: FindRelatedDsarJob: message 422 — dsar_id=, confidence=low. [2026-06-01 11:07:13] production.INFO: FindRelatedDsarJob: message 422 response_type=acknowledgement. [2026-06-01 11:07:14] production.INFO: FindRelatedDsarJob: message 422 — extracted reference 'DP/202600928' (confidence=high), no DSAR matched. [2026-06-01 11:07:14] production.INFO: FindRelatedDsarJob: message 422 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:07:19] production.INFO: FindRelatedDsarJob: message 423 — dsar_id=, confidence=medium. [2026-06-01 11:07:21] production.INFO: FindRelatedDsarJob: message 423 response_type=acknowledgement. [2026-06-01 11:07:22] production.INFO: FindRelatedDsarJob: message 423 — extracted reference 'DP/202600929' (confidence=high), no DSAR matched. [2026-06-01 11:07:22] production.INFO: FindRelatedDsarJob: message 423 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:07:28] production.INFO: FindRelatedDsarJob: message 424 — dsar_id=, confidence=low. [2026-06-01 11:07:31] production.INFO: FindRelatedDsarJob: message 424 response_type=acknowledgement. [2026-06-01 11:07:32] production.INFO: FindRelatedDsarJob: message 424 — extracted reference 'FCIR:65108' (confidence=high), no DSAR matched. [2026-06-01 11:07:32] production.INFO: FindRelatedDsarJob: message 424 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:07:34] production.DEBUG: Inbound email data {"SPF":"fail","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=tA6a5b4ImQNYc5e2uKaOpNdE6kjCxTJ71rMzUcsMdg4tJUUxCyXy+J4VDX90cy+f+SxaO3jSL0\t D/wWcS3+T5mz3vSm5oZgu7OrEROrMHVm6ubN9uM8ZWSHLz5lg4mkrKt9aZ4rVgj+kGV96mhMha\t 4rlGrUy1zYOyxc2Gt6kWeBKoAdqAJ1Jm29laaB0QwDMwrpr7CD2wLh3Mw3DsWJ6WXytaxuEUh5\t NsENFYqA0FFDjQu6fLPXN8IGHjZkbw2kitf0mvySQTNCpNut893QViJp6AeZtkWA352ggdgD1Z\t p4gjBbNVN16RKk/c0ipds6NvwmhODewJW88tlkLGSsYA3A==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=rIAK9pTvLDtshtsT4kzmFPP3DN2TnvxEDCkB2zSvvMv6u7mG/B4BgnFlyJw8QqSsBO2+maZpCs\t VfH8kw8ugoVu/Wwq6vqRxmbn24iInDOzMeRLx4EyZ4843rpdrbL4ArLCfHHLHkAKvajTLh3bHL\t vOfoY/BsqV8pU61lV4sBNnO0MH0dY2RNSDgXWnBDsXZjdsVOEsp/kwGncchVrs5NWgbEw6wAfu\t NUEflu1KxUVQSW5g58wvKYxJzftnF6B03ufkPJmpzTV9oQfO2Byteih+hgeWHlzrVgFlq8AXtQ\t fCCWbtbqGITjPB3Kw6w5Zpb/cVc0+bTnmmH9I5oJY5M7Eg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"Braehead Medical Practice ","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

","attachments":"0"} [2026-06-01 11:07:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-06-01 11:07:34, 2026-06-01 11:07:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-06-01 11:07:34, 2026-06-01 11:07:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:07:39] production.INFO: FindRelatedDsarJob: message 425 — dsar_id=, confidence=low. [2026-06-01 11:07:40] production.INFO: FindRelatedDsarJob: message 425 response_type=acknowledgement. [2026-06-01 11:07:42] production.INFO: FindRelatedDsarJob: message 425 — extracted reference 'AbdnShireIR:43363' (confidence=high), no DSAR matched. [2026-06-01 11:07:42] production.INFO: FindRelatedDsarJob: message 425 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:07:45] production.INFO: FindRelatedDsarJob: message 426 — dsar_id=, confidence=low. [2026-06-01 11:07:48] production.INFO: FindRelatedDsarJob: message 426 response_type=acknowledgement. [2026-06-01 11:07:50] production.INFO: FindRelatedDsarJob: message 426 — extracted reference 'DP/202600930' (confidence=high), no DSAR matched. [2026-06-01 11:07:50] production.INFO: FindRelatedDsarJob: message 426 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:08:20] production.INFO: FindRelatedDsarJob: message 427 — dsar_id=, confidence=low. [2026-06-01 11:08:22] production.INFO: FindRelatedDsarJob: message 427 response_type=acknowledgement. [2026-06-01 11:08:23] production.INFO: FindRelatedDsarJob: message 427 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:08:25] production.INFO: FindRelatedDsarJob: message 428 — dsar_id=, confidence=medium. [2026-06-01 11:08:27] production.INFO: FindRelatedDsarJob: message 428 response_type=acknowledgement. [2026-06-01 11:08:29] production.INFO: FindRelatedDsarJob: message 428 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:08:36] production.INFO: FindRelatedDsarJob: message 431 — dsar_id=, confidence=low. [2026-06-01 11:08:38] production.INFO: FindRelatedDsarJob: message 431 response_type=acknowledgement. [2026-06-01 11:08:39] production.INFO: FindRelatedDsarJob: message 431 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:08:44] production.INFO: FindRelatedDsarJob: message 432 — dsar_id=, confidence=low. [2026-06-01 11:08:46] production.INFO: FindRelatedDsarJob: message 432 response_type=no_record. [2026-06-01 11:08:48] production.INFO: FindRelatedDsarJob: message 432 — extracted reference 'NAC78033' (confidence=high), no DSAR matched. [2026-06-01 11:08:48] production.INFO: FindRelatedDsarJob: message 432 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:08:56] production.INFO: FindRelatedDsarJob: message 433 — dsar_id=, confidence=low. [2026-06-01 11:08:58] production.INFO: FindRelatedDsarJob: message 433 response_type=acknowledgement. [2026-06-01 11:08:59] production.INFO: FindRelatedDsarJob: message 433 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:09:05] production.INFO: FindRelatedDsarJob: message 434 — dsar_id=, confidence=low. [2026-06-01 11:09:07] production.INFO: FindRelatedDsarJob: message 434 response_type=acknowledgement. [2026-06-01 11:09:08] production.INFO: FindRelatedDsarJob: message 434 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:09:15] production.INFO: FindRelatedDsarJob: message 435 — dsar_id=, confidence=low. [2026-06-01 11:09:17] production.INFO: FindRelatedDsarJob: message 435 response_type=acknowledgement. [2026-06-01 11:09:18] production.INFO: FindRelatedDsarJob: message 435 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:09:22] production.INFO: FindRelatedDsarJob: message 436 — dsar_id=, confidence=low. [2026-06-01 11:09:25] production.INFO: FindRelatedDsarJob: message 436 response_type=acknowledgement. [2026-06-01 11:09:27] production.INFO: FindRelatedDsarJob: message 436 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:09:31] production.INFO: FindRelatedDsarJob: message 438 — dsar_id=, confidence=low. [2026-06-01 11:09:33] production.INFO: FindRelatedDsarJob: message 438 response_type=acknowledgement. [2026-06-01 11:09:34] production.INFO: FindRelatedDsarJob: message 438 — extracted reference 'NRS-DP-2026-828' (confidence=high), no DSAR matched. [2026-06-01 11:09:34] production.INFO: FindRelatedDsarJob: message 438 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:09:39] production.INFO: FindRelatedDsarJob: message 439 — dsar_id=, confidence=low. [2026-06-01 11:09:39] production.DEBUG: Inbound email data {"from":"Alnwick Medical Group ","text":"� Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=iqZn7fK1Eh1hl9VzuqIOypujc4RrP6m13avbKMXj8O/0IS0B2tCd1i7MyD8rWVKpQpV6O4NYtR\t MZm9uIEOgbJyOB+OSPFtVcdq8bN6htfnPq4MR7w/ZklmOrTMbqYx05n4M+RG9zD8jcYT/a+lXL\t BaIzY5TGB3Qes5TmZrt05AB4ZCeD4RIgpjSl5UzlGS31soIxw/elmrxOBlQQrpqHvhhiqM/ayK\t gMwMLdYbiahe2fzHxibw+DJ8EZd252tCbnT+kfmn25XgMUPhyIE1CCoEQcb2JcwRaqFKDXhtUY\t uZkaZ3RNrLKLm4UC1apupgeq5IEz0ERJV4t6kc42ggcYmQ==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=gjrwkHNLwOb9b1MndigpWCWR8BAxcII3ZJmLTWp6Qq7qwY23Zy222Pl0tZ7WKdPUWfPc0aw4de\t /eTDOEmU0ZfFzq2gHL53CZmVUM2ruC+Yqprd8NqDfyM4gCZNWiMMw+jKrjkty38fkdwRH/94Un\t p26qIpKrPnQS16I7dGRuugwpC81NEJe58LWYHFiLT+M7/PPheeu6Aadx8wAlwfgWA/NdMlpO/W\t oCUdLJvm5aX/aBRfA92ktmuQ9+F/msPRyTd323bh7fO162YUALOrUhFZWiIEGCP2pza0TVLNE/\t +cKeWViiBNxl+m+YqqFAUfC79rrmWncXLzdGsguZKW+bVA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780311270_9dc0aafc6b241d420753e7fe0b191507_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780311271;\tbh=e5EhN+61bJx/NBByOEPP9Hy2UO56NApr9AgX3lTgkKU=;\tb=XVNzgsJBzMyoVJoUK0wrSTXH19M99qlOYJj/bHaT2nCSeDGFk+MsRciEnZ4GoUzU/TAk\t0tc9eQXZg7xlzc39hoF7dfygLj8WhCLVSs2GywHIn841M7ND4MZcJB12sPYtBrqPb9GMmj\ty4G2J+TBymmw57P00rKroE+tc8sKQGQ0wLkHGc1bPEsOxbF0XDaWZI+igJCr/9faN7syY2\trpJVB2AglHb+ZnQ8Tl1Vd5CMYqw5IttAknB25y3QiZll8jwD8rImr3idKHYBxFPI/SkZ1X\tJWUof8cx6Iznysyfahx2TYUnRemYt/2uSo23HMAWPQHN8w2FknfCjS4AVFjNZ/iQ== Date: Mon, 01 Jun 2026 10:54:31 +0000 (UTC) From: Alnwick Medical Group MIME-Version: 1.0 Message-ID: <66c3807f468328612f5e87aba070dba2@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id CQSt03EfSdmWsbUgb2Jcaw for ; Mon, 01 Jun 2026 10:54:34.697 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Hx-0000000GTmY-20hk\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Hw-00000000wQ7-338U\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: by recvd-57b698b956-vgqlr with SMTP id recvd-57b698b956-vgqlr-1-6A1D64E7-17\t2026-06-01 10:54:31.490917721 +0000 UTC m=+2899378.813473417 Received: from [172.31.140.101] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid HPqlcqepTlK8_lN570MdWw\tfor ;\tMon, 01 Jun 2026 10:54:31.178 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Mon, 01 Jun 2026 11:54:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Alnwick Medical Group has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.rX39+FMoqV/DbshpkRL87ZvYNUv51i5ST3PG+Qv5FQ61z1dS3gLP+BwZ/OO5q8ORk5Jme2JoqBkgD1yIVcf0nBEoG9Ml/q0naYiBQR3ufQ+w/e9FL+47F/5d+rSS6+v3xaCfGngywIBrGGsDx4NJ5zRhJEOmWcAFNNtI4EcpmkQvCAclXyIIdf6uYKb78vM9DD2oA9l0vDnDJ5K/bA2EFu+Ri2qsfriuSoFvon0mGWnwCurwbMlBCzfaeIXjBf8m X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.20) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.20) [asn: 11377(-0.19), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 66c3807f468328612f5e87aba070dba2@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"MMA Legal ","subject":"Alnwick Medical Group has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

","SPF":"fail"} [2026-06-01 11:09:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , 2026-06-01 11:09:39, 2026-06-01 11:09:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, 2026-06-01 11:09:39, 2026-06-01 11:09:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:09:41] production.INFO: FindRelatedDsarJob: message 439 response_type=acknowledgement. [2026-06-01 11:09:42] production.INFO: FindRelatedDsarJob: message 439 — extracted reference 'DPENQ26-0431' (confidence=high), no DSAR matched. [2026-06-01 11:09:42] production.INFO: FindRelatedDsarJob: message 439 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:09:47] production.INFO: FindRelatedDsarJob: message 440 — dsar_id=, confidence=low. [2026-06-01 11:09:49] production.INFO: FindRelatedDsarJob: message 440 response_type=no_record. [2026-06-01 11:09:50] production.INFO: FindRelatedDsarJob: message 440 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:09:55] production.INFO: FindRelatedDsarJob: message 442 — dsar_id=, confidence=low. [2026-06-01 11:09:57] production.DEBUG: Inbound email data {"attachments":"0","text":"Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74240645554472] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73478651215571] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB56542CECE355E727BFFD7A31DF152@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.2 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(6133799003)(11063799006)(5023799004)(56012099006)(22082099003)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|69100299015|366016|6133799003|11063799006|5023799004|56012099006|22082099003|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: a81785ca-721f-4edf-1913-08debfba61fa x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB5654:EE_|LO8P123MB7949:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"dg.dpa-office ","SPF":"fail"} [2026-06-01 11:09:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 11:09:57, 2026-06-01 11:09:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 11:09:57, 2026-06-01 11:09:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:09:58] production.INFO: FindRelatedDsarJob: message 442 response_type=not_responsible. [2026-06-01 11:09:59] production.INFO: FindRelatedDsarJob: message 442 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 11:10:04] production.INFO: FindRelatedDsarJob: message 443 — dsar_id=, confidence=low. [2026-06-01 11:10:06] production.INFO: FindRelatedDsarJob: message 443 response_type=acknowledgement. [2026-06-01 11:10:07] production.INFO: FindRelatedDsarJob: message 443 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:10:13] production.INFO: FindRelatedDsarJob: message 444 — dsar_id=, confidence=low. [2026-06-01 11:10:16] production.INFO: FindRelatedDsarJob: message 444 response_type=acknowledgement. [2026-06-01 11:10:17] production.INFO: FindRelatedDsarJob: message 444 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:10:22] production.INFO: FindRelatedDsarJob: message 445 — dsar_id=, confidence=low. [2026-06-01 11:10:24] production.INFO: FindRelatedDsarJob: message 445 response_type=no_record. [2026-06-01 11:10:25] production.INFO: FindRelatedDsarJob: message 445 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:10:33] production.INFO: FindRelatedDsarJob: message 446 — dsar_id=, confidence=low. [2026-06-01 11:10:35] production.INFO: FindRelatedDsarJob: message 446 response_type=acknowledgement. [2026-06-01 11:10:38] production.INFO: FindRelatedDsarJob: message 446 — extracted reference 'FS-Case-842192462' (confidence=high), no DSAR matched. [2026-06-01 11:10:38] production.INFO: FindRelatedDsarJob: message 446 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:10:42] production.INFO: FindRelatedDsarJob: message 447 — dsar_id=, confidence=low. [2026-06-01 11:10:45] production.INFO: FindRelatedDsarJob: message 447 response_type=acknowledgement. [2026-06-01 11:10:46] production.INFO: FindRelatedDsarJob: message 447 — extracted reference 'NRS-DP-2026-829' (confidence=high), no DSAR matched. [2026-06-01 11:10:46] production.INFO: FindRelatedDsarJob: message 447 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:10:51] production.INFO: FindRelatedDsarJob: message 448 — dsar_id=, confidence=low. [2026-06-01 11:10:53] production.INFO: FindRelatedDsarJob: message 448 response_type=acknowledgement. [2026-06-01 11:10:55] production.INFO: FindRelatedDsarJob: message 448 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:11:00] production.INFO: FindRelatedDsarJob: message 449 — dsar_id=, confidence=low. [2026-06-01 11:11:01] production.INFO: FindRelatedDsarJob: message 449 response_type=not_responsible. [2026-06-01 11:11:02] production.INFO: FindRelatedDsarJob: message 449 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 11:11:08] production.INFO: FindRelatedDsarJob: message 450 — dsar_id=, confidence=low. [2026-06-01 11:11:10] production.INFO: FindRelatedDsarJob: message 450 response_type=acknowledgement. [2026-06-01 11:11:12] production.INFO: FindRelatedDsarJob: message 450 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:11:18] production.INFO: FindRelatedDsarJob: message 451 — dsar_id=, confidence=low. [2026-06-01 11:11:20] production.INFO: FindRelatedDsarJob: message 451 response_type=acknowledgement. [2026-06-01 11:11:22] production.INFO: FindRelatedDsarJob: message 451 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:11:27] production.INFO: FindRelatedDsarJob: message 452 — dsar_id=, confidence=low. [2026-06-01 11:11:29] production.INFO: FindRelatedDsarJob: message 452 response_type=acknowledgement. [2026-06-01 11:11:30] production.INFO: FindRelatedDsarJob: message 452 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:11:33] production.INFO: FindRelatedDsarJob: message 453 — dsar_id=, confidence=low. [2026-06-01 11:11:36] production.INFO: FindRelatedDsarJob: message 453 response_type=delay_notice. [2026-06-01 11:11:36] production.INFO: FindRelatedDsarJob: message 453 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-06-01 11:11:39] production.INFO: FindRelatedDsarJob: message 454 — dsar_id=, confidence=low. [2026-06-01 11:11:42] production.INFO: FindRelatedDsarJob: message 454 response_type=acknowledgement. [2026-06-01 11:11:44] production.INFO: FindRelatedDsarJob: message 454 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:11:48] production.INFO: FindRelatedDsarJob: message 455 — dsar_id=, confidence=low. [2026-06-01 11:11:49] production.INFO: FindRelatedDsarJob: message 455 response_type=acknowledgement. [2026-06-01 11:11:50] production.INFO: FindRelatedDsarJob: message 455 — extracted reference 'NRS-DP-2026-830' (confidence=high), no DSAR matched. [2026-06-01 11:11:50] production.INFO: FindRelatedDsarJob: message 455 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:11:57] production.INFO: FindRelatedDsarJob: message 456 — dsar_id=, confidence=low. [2026-06-01 11:11:59] production.INFO: FindRelatedDsarJob: message 456 response_type=data_provided. [2026-06-01 11:12:00] production.INFO: FindRelatedDsarJob: message 456 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 11:12:07] production.INFO: FindRelatedDsarJob: message 457 — dsar_id=, confidence=low. [2026-06-01 11:12:09] production.INFO: FindRelatedDsarJob: message 457 response_type=wrong_recipient. [2026-06-01 11:12:10] production.INFO: FindRelatedDsarJob: message 457 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-06-01 11:12:18] production.INFO: FindRelatedDsarJob: message 458 — dsar_id=, confidence=medium. [2026-06-01 11:12:20] production.INFO: FindRelatedDsarJob: message 458 response_type=acknowledgement. [2026-06-01 11:12:21] production.INFO: FindRelatedDsarJob: message 458 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:12:23] production.INFO: FindRelatedDsarJob: message 459 — dsar_id=, confidence=high. [2026-06-01 11:12:26] production.INFO: FindRelatedDsarJob: message 459 response_type=acknowledgement. [2026-06-01 11:12:27] production.INFO: FindRelatedDsarJob: message 459 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:12:31] production.INFO: FindRelatedDsarJob: message 460 — dsar_id=, confidence=low. [2026-06-01 11:12:33] production.INFO: FindRelatedDsarJob: message 460 response_type=acknowledgement. [2026-06-01 11:12:34] production.INFO: FindRelatedDsarJob: message 460 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:12:39] production.INFO: FindRelatedDsarJob: message 461 — dsar_id=, confidence=low. [2026-06-01 11:12:41] production.INFO: FindRelatedDsarJob: message 461 response_type=acknowledgement. [2026-06-01 11:12:41] production.INFO: FindRelatedDsarJob: message 461 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:12:48] production.INFO: FindRelatedDsarJob: message 462 — dsar_id=, confidence=low. [2026-06-01 11:12:51] production.INFO: FindRelatedDsarJob: message 462 response_type=partial_data. [2026-06-01 11:12:52] production.INFO: FindRelatedDsarJob: message 462 — extracted reference '2626' (confidence=high), no DSAR matched. [2026-06-01 11:12:52] production.INFO: FindRelatedDsarJob: message 462 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-06-01 11:12:57] production.INFO: FindRelatedDsarJob: message 464 — dsar_id=, confidence=low. [2026-06-01 11:13:00] production.INFO: FindRelatedDsarJob: message 464 response_type=data_provided. [2026-06-01 11:13:00] production.INFO: FindRelatedDsarJob: message 464 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 11:13:04] production.INFO: FindRelatedDsarJob: message 465 — dsar_id=, confidence=low. [2026-06-01 11:13:07] production.INFO: FindRelatedDsarJob: message 465 response_type=acknowledgement. [2026-06-01 11:13:08] production.INFO: FindRelatedDsarJob: message 465 — extracted reference 'NRS-DP-2026-830' (confidence=high), no DSAR matched. [2026-06-01 11:13:08] production.INFO: FindRelatedDsarJob: message 465 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:13:12] production.INFO: FindRelatedDsarJob: message 466 — dsar_id=, confidence=low. [2026-06-01 11:13:14] production.INFO: FindRelatedDsarJob: message 466 response_type=acknowledgement. [2026-06-01 11:13:15] production.INFO: FindRelatedDsarJob: message 466 — extracted reference 'SAR-26-04050' (confidence=high), no DSAR matched. [2026-06-01 11:13:15] production.INFO: FindRelatedDsarJob: message 466 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:13:19] production.INFO: FindRelatedDsarJob: message 468 — dsar_id=, confidence=low. [2026-06-01 11:13:21] production.INFO: FindRelatedDsarJob: message 468 response_type=no_record. [2026-06-01 11:13:22] production.INFO: FindRelatedDsarJob: message 468 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:13:24] production.INFO: FindRelatedDsarJob: message 470 — dsar_id=, confidence=medium. [2026-06-01 11:13:27] production.INFO: FindRelatedDsarJob: message 470 response_type=acknowledgement. [2026-06-01 11:13:29] production.INFO: FindRelatedDsarJob: message 470 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:13:33] production.INFO: FindRelatedDsarJob: message 471 — dsar_id=, confidence=low. [2026-06-01 11:13:35] production.INFO: FindRelatedDsarJob: message 471 response_type=acknowledgement. [2026-06-01 11:13:37] production.INFO: FindRelatedDsarJob: message 471 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:13:41] production.INFO: FindRelatedDsarJob: message 472 — dsar_id=, confidence=low. [2026-06-01 11:13:43] production.INFO: FindRelatedDsarJob: message 472 response_type=acknowledgement. [2026-06-01 11:13:44] production.INFO: FindRelatedDsarJob: message 472 — extracted reference 'NRS-DP-2026-833' (confidence=high), no DSAR matched. [2026-06-01 11:13:44] production.INFO: FindRelatedDsarJob: message 472 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:13:50] production.INFO: FindRelatedDsarJob: message 473 — dsar_id=, confidence=low. [2026-06-01 11:13:52] production.INFO: FindRelatedDsarJob: message 473 response_type=no_record. [2026-06-01 11:13:53] production.INFO: FindRelatedDsarJob: message 473 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:14:02] production.INFO: FindRelatedDsarJob: message 474 — dsar_id=, confidence=low. [2026-06-01 11:14:04] production.INFO: FindRelatedDsarJob: message 474 response_type=no_record. [2026-06-01 11:14:06] production.INFO: FindRelatedDsarJob: message 474 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:14:19] production.INFO: FindRelatedDsarJob: message 475 — dsar_id=, confidence=medium. [2026-06-01 11:14:22] production.INFO: FindRelatedDsarJob: message 475 response_type=acknowledgement. [2026-06-01 11:14:23] production.INFO: FindRelatedDsarJob: message 475 — extracted reference 'IG260876' (confidence=high), no DSAR matched. [2026-06-01 11:14:23] production.INFO: FindRelatedDsarJob: message 475 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:14:27] production.INFO: FindRelatedDsarJob: message 477 — dsar_id=, confidence=low. [2026-06-01 11:14:30] production.INFO: FindRelatedDsarJob: message 477 response_type=delay_notice. [2026-06-01 11:14:31] production.INFO: FindRelatedDsarJob: message 477 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-06-01 11:14:36] production.INFO: FindRelatedDsarJob: message 479 — dsar_id=, confidence=low. [2026-06-01 11:14:38] production.INFO: FindRelatedDsarJob: message 479 response_type=no_record. [2026-06-01 11:14:39] production.INFO: FindRelatedDsarJob: message 479 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:14:40] production.DEBUG: Inbound email data {"from":"Alnwick Medical Group ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

","attachments":"0","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","subject":"Alnwick Medical Group has sent a copy of your Subject Access Request","text":"� Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=iqZn7fK1Eh1hl9VzuqIOypujc4RrP6m13avbKMXj8O/0IS0B2tCd1i7MyD8rWVKpQpV6O4NYtR\t MZm9uIEOgbJyOB+OSPFtVcdq8bN6htfnPq4MR7w/ZklmOrTMbqYx05n4M+RG9zD8jcYT/a+lXL\t BaIzY5TGB3Qes5TmZrt05AB4ZCeD4RIgpjSl5UzlGS31soIxw/elmrxOBlQQrpqHvhhiqM/ayK\t gMwMLdYbiahe2fzHxibw+DJ8EZd252tCbnT+kfmn25XgMUPhyIE1CCoEQcb2JcwRaqFKDXhtUY\t uZkaZ3RNrLKLm4UC1apupgeq5IEz0ERJV4t6kc42ggcYmQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=OBXbFSVrU+evPgzqV0KZ7YDJfDky9EKOQu5Iu9NcR2BIe/5in41DY0o+foxyAuHSg5MdMx1+wQ\t UJttpg06Ym/2V31Dj0VEIrSnmCJy3RGLi43YJBWEsY2RtPCP4L/sKL0d800VkibibwAzjdpmkz\t e9rlSAkfcR1YmpZTMbfemwhUHpqFTJwVwIRKKqA1RIYJbf5NwBTTkN3k93Ezonp3aStx+TqpNl\t fi3B3AohDtmDAR3m0OICTllqMJ+/yxDQqxwvTHJvaKrj5SMnMO3Eoic50fcYqacQoo9CtCE/ps\t WXhkmf/loRvfXpgMj+aMzxMk2LMbL/rWvNR+tnRKvRYbrQ==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=N0ayIcwXMgnuXXnqMes2e9pePX1QJZzSpBaU5LQuPAJXmFtu+TuB5JthjAfPMj1hy4cruYMXZv\t w8IF+CCdqytJHOSIBSSD6UipDt36bXbyYry7hwveUbYNPB7bQwO7i2BPSibonbgBNB3osAU2/b\t d7HWk1k7NtB013pqHg8mO3v1wMdAJpM9epXUsfwwGQX3W1u4esMfPoVmh71YYHtFpToQPIzbyk\t 7WGAkAIcg8XwbIqi916eivijXFRibLN3jsSf6DsaW6BeMeKvUa8/OGbsvC1JQbU5vY/A2C3m1C\t CN0SnHxj5NXZAga0FLtFl7eEYDFnbQVcTd44wsiGfxXEOA==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=gjrwkHNLwOb9b1MndigpWCWR8BAxcII3ZJmLTWp6Qq7qwY23Zy222Pl0tZ7WKdPUWfPc0aw4de\t /eTDOEmU0ZfFzq2gHL53CZmVUM2ruC+Yqprd8NqDfyM4gCZNWiMMw+jKrjkty38fkdwRH/94Un\t p26qIpKrPnQS16I7dGRuugwpC81NEJe58LWYHFiLT+M7/PPheeu6Aadx8wAlwfgWA/NdMlpO/W\t oCUdLJvm5aX/aBRfA92ktmuQ9+F/msPRyTd323bh7fO162YUALOrUhFZWiIEGCP2pza0TVLNE/\t +cKeWViiBNxl+m+YqqFAUfC79rrmWncXLzdGsguZKW+bVA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780311270_9dc0aafc6b241d420753e7fe0b191507_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780311271;\tbh=e5EhN+61bJx/NBByOEPP9Hy2UO56NApr9AgX3lTgkKU=;\tb=XVNzgsJBzMyoVJoUK0wrSTXH19M99qlOYJj/bHaT2nCSeDGFk+MsRciEnZ4GoUzU/TAk\t0tc9eQXZg7xlzc39hoF7dfygLj8WhCLVSs2GywHIn841M7ND4MZcJB12sPYtBrqPb9GMmj\ty4G2J+TBymmw57P00rKroE+tc8sKQGQ0wLkHGc1bPEsOxbF0XDaWZI+igJCr/9faN7syY2\trpJVB2AglHb+ZnQ8Tl1Vd5CMYqw5IttAknB25y3QiZll8jwD8rImr3idKHYBxFPI/SkZ1X\tJWUof8cx6Iznysyfahx2TYUnRemYt/2uSo23HMAWPQHN8w2FknfCjS4AVFjNZ/iQ== Date: Mon, 01 Jun 2026 10:54:31 +0000 (UTC) From: Alnwick Medical Group MIME-Version: 1.0 Message-ID: <66c3807f468328612f5e87aba070dba2@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id CQSt03EfSdmWsbUgb2Jcaw for ; Mon, 01 Jun 2026 10:54:34.697 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Hx-0000000GTmY-20hk\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Hw-00000000wQ7-338U\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: by recvd-57b698b956-vgqlr with SMTP id recvd-57b698b956-vgqlr-1-6A1D64E7-17\t2026-06-01 10:54:31.490917721 +0000 UTC m=+2899378.813473417 Received: from [172.31.140.101] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid HPqlcqepTlK8_lN570MdWw\tfor ;\tMon, 01 Jun 2026 10:54:31.178 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Mon, 01 Jun 2026 11:54:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Alnwick Medical Group has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.rX39+FMoqV/DbshpkRL87ZvYNUv51i5ST3PG+Qv5FQ61z1dS3gLP+BwZ/OO5q8ORk5Jme2JoqBkgD1yIVcf0nBEoG9Ml/q0naYiBQR3ufQ+w/e9FL+47F/5d+rSS6+v3xaCfGngywIBrGGsDx4NJ5zRhJEOmWcAFNNtI4EcpmkQvCAclXyIIdf6uYKb78vM9DD2oA9l0vDnDJ5K/bA2EFu+Ri2qsfriuSoFvon0mGWnwCurwbMlBCzfaeIXjBf8m X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.20) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.20) [asn: 11377(-0.19), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 66c3807f468328612f5e87aba070dba2@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}"} [2026-06-01 11:14:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , 2026-06-01 11:14:40, 2026-06-01 11:14:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, 2026-06-01 11:14:40, 2026-06-01 11:14:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:14:45] production.INFO: FindRelatedDsarJob: message 480 — dsar_id=, confidence=medium. [2026-06-01 11:14:47] production.INFO: FindRelatedDsarJob: message 480 response_type=wrong_recipient. [2026-06-01 11:14:48] production.INFO: FindRelatedDsarJob: message 480 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-06-01 11:14:59] production.INFO: FindRelatedDsarJob: message 481 — dsar_id=, confidence=low. [2026-06-01 11:15:01] production.INFO: FindRelatedDsarJob: message 481 response_type=no_record. [2026-06-01 11:15:02] production.INFO: FindRelatedDsarJob: message 481 — extracted reference 'SAR26-27 - 299-Access-Redress' (confidence=high), no DSAR matched. [2026-06-01 11:15:02] production.INFO: FindRelatedDsarJob: message 481 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:15:10] production.INFO: FindRelatedDsarJob: message 482 — dsar_id=, confidence=low. [2026-06-01 11:15:13] production.INFO: FindRelatedDsarJob: message 482 response_type=no_record. [2026-06-01 11:15:16] production.INFO: FindRelatedDsarJob: message 482 — extracted reference 'SAR26-27 - 239-Access – Redress' (confidence=high), no DSAR matched. [2026-06-01 11:15:16] production.INFO: FindRelatedDsarJob: message 482 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:15:24] production.INFO: FindRelatedDsarJob: message 484 — dsar_id=, confidence=low. [2026-06-01 11:15:26] production.INFO: FindRelatedDsarJob: message 484 response_type=acknowledgement. [2026-06-01 11:15:27] production.INFO: FindRelatedDsarJob: message 484 — extracted reference '101004006363' (confidence=high), no DSAR matched. [2026-06-01 11:15:27] production.INFO: FindRelatedDsarJob: message 484 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:15:30] production.INFO: FindRelatedDsarJob: message 485 — dsar_id=, confidence=low. [2026-06-01 11:15:33] production.INFO: FindRelatedDsarJob: message 485 response_type=no_record. [2026-06-01 11:15:34] production.INFO: FindRelatedDsarJob: message 485 — extracted reference 'SAR26-27 - 262-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 11:15:34] production.INFO: FindRelatedDsarJob: message 485 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:15:38] production.INFO: FindRelatedDsarJob: message 486 — dsar_id=, confidence=low. [2026-06-01 11:15:40] production.INFO: FindRelatedDsarJob: message 486 response_type=acknowledgement. [2026-06-01 11:15:43] production.INFO: FindRelatedDsarJob: message 486 — extracted reference 'R-18459-26' (confidence=high), no DSAR matched. [2026-06-01 11:15:43] production.INFO: FindRelatedDsarJob: message 486 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:15:48] production.INFO: FindRelatedDsarJob: message 487 — dsar_id=, confidence=low. [2026-06-01 11:15:50] production.INFO: FindRelatedDsarJob: message 487 response_type=no_record. [2026-06-01 11:15:51] production.INFO: FindRelatedDsarJob: message 487 — extracted reference 'SAR26-27 - 556-Access-Redress' (confidence=high), no DSAR matched. [2026-06-01 11:15:51] production.INFO: FindRelatedDsarJob: message 487 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:15:57] production.INFO: FindRelatedDsarJob: message 488 — dsar_id=, confidence=low. [2026-06-01 11:15:58] production.INFO: FindRelatedDsarJob: message 488 response_type=no_record. [2026-06-01 11:15:59] production.INFO: FindRelatedDsarJob: message 488 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:16:10] production.INFO: FindRelatedDsarJob: message 489 — dsar_id=, confidence=low. [2026-06-01 11:16:12] production.INFO: FindRelatedDsarJob: message 489 response_type=acknowledgement. [2026-06-01 11:16:15] production.INFO: FindRelatedDsarJob: message 489 — extracted reference '61586' (confidence=high), no DSAR matched. [2026-06-01 11:16:15] production.INFO: FindRelatedDsarJob: message 489 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:16:22] production.INFO: FindRelatedDsarJob: message 490 — dsar_id=, confidence=low. [2026-06-01 11:16:24] production.INFO: FindRelatedDsarJob: message 490 response_type=acknowledgement. [2026-06-01 11:16:26] production.INFO: FindRelatedDsarJob: message 490 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:16:30] production.INFO: FindRelatedDsarJob: message 491 — dsar_id=, confidence=low. [2026-06-01 11:16:32] production.INFO: FindRelatedDsarJob: message 491 response_type=no_record. [2026-06-01 11:16:34] production.INFO: FindRelatedDsarJob: message 491 — extracted reference 'SAR26-27 - 517-Access-Redress' (confidence=high), no DSAR matched. [2026-06-01 11:16:34] production.INFO: FindRelatedDsarJob: message 491 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:16:39] production.INFO: FindRelatedDsarJob: message 492 — dsar_id=, confidence=low. [2026-06-01 11:16:41] production.INFO: FindRelatedDsarJob: message 492 response_type=no_record. [2026-06-01 11:16:43] production.INFO: FindRelatedDsarJob: message 492 — extracted reference 'SAR26-27 - 516-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 11:16:43] production.INFO: FindRelatedDsarJob: message 492 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:16:50] production.INFO: FindRelatedDsarJob: message 493 — dsar_id=, confidence=low. [2026-06-01 11:16:52] production.INFO: FindRelatedDsarJob: message 493 response_type=no_record. [2026-06-01 11:16:53] production.INFO: FindRelatedDsarJob: message 493 — extracted reference 'SAR26-27 - 515-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 11:16:53] production.INFO: FindRelatedDsarJob: message 493 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:16:57] production.INFO: FindRelatedDsarJob: message 494 — dsar_id=, confidence=low. [2026-06-01 11:17:00] production.INFO: FindRelatedDsarJob: message 494 response_type=data_provided. [2026-06-01 11:17:01] production.INFO: FindRelatedDsarJob: message 494 — extracted reference 'DP/202600799' (confidence=high), no DSAR matched. [2026-06-01 11:17:01] production.INFO: FindRelatedDsarJob: message 494 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 11:17:05] production.INFO: FindRelatedDsarJob: message 495 — dsar_id=, confidence=medium. [2026-06-01 11:17:07] production.INFO: FindRelatedDsarJob: message 495 response_type=partial_data. [2026-06-01 11:17:08] production.INFO: FindRelatedDsarJob: message 495 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-06-01 11:17:15] production.INFO: FindRelatedDsarJob: message 496 — dsar_id=, confidence=medium. [2026-06-01 11:17:17] production.INFO: FindRelatedDsarJob: message 496 response_type=acknowledgement. [2026-06-01 11:17:18] production.INFO: FindRelatedDsarJob: message 496 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:17:22] production.INFO: FindRelatedDsarJob: message 497 — dsar_id=, confidence=low. [2026-06-01 11:17:24] production.INFO: FindRelatedDsarJob: message 497 response_type=no_record. [2026-06-01 11:17:25] production.INFO: FindRelatedDsarJob: message 497 — extracted reference 'SAR26-27 - 514-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 11:17:25] production.INFO: FindRelatedDsarJob: message 497 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:17:29] production.INFO: FindRelatedDsarJob: message 498 — dsar_id=, confidence=low. [2026-06-01 11:17:30] production.INFO: FindRelatedDsarJob: message 498 response_type=partial_data. [2026-06-01 11:17:31] production.INFO: FindRelatedDsarJob: message 498 — extracted reference 'RFI 023246' (confidence=high), no DSAR matched. [2026-06-01 11:17:31] production.INFO: FindRelatedDsarJob: message 498 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-06-01 11:17:38] production.INFO: FindRelatedDsarJob: message 501 — dsar_id=, confidence=low. [2026-06-01 11:17:39] production.INFO: FindRelatedDsarJob: message 501 response_type=data_provided. [2026-06-01 11:17:40] production.INFO: FindRelatedDsarJob: message 501 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 11:17:42] production.INFO: FindRelatedDsarJob: message 502 — dsar_id=, confidence=low. [2026-06-01 11:17:44] production.INFO: FindRelatedDsarJob: message 502 response_type=data_provided. [2026-06-01 11:17:47] production.INFO: FindRelatedDsarJob: message 502 — extracted reference '100032' (confidence=high), no DSAR matched. [2026-06-01 11:17:47] production.INFO: FindRelatedDsarJob: message 502 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 11:17:50] production.INFO: FindRelatedDsarJob: message 503 — dsar_id=, confidence=low. [2026-06-01 11:17:51] production.INFO: FindRelatedDsarJob: message 503 response_type=no_record. [2026-06-01 11:17:53] production.INFO: FindRelatedDsarJob: message 503 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:18:00] production.INFO: FindRelatedDsarJob: message 504 — dsar_id=, confidence=low. [2026-06-01 11:18:02] production.INFO: FindRelatedDsarJob: message 504 response_type=acknowledgement. [2026-06-01 11:18:03] production.INFO: FindRelatedDsarJob: message 504 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:18:06] production.INFO: FindRelatedDsarJob: message 505 — dsar_id=, confidence=low. [2026-06-01 11:18:08] production.INFO: FindRelatedDsarJob: message 505 response_type=acknowledgement. [2026-06-01 11:18:09] production.INFO: FindRelatedDsarJob: message 505 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:18:14] production.INFO: FindRelatedDsarJob: message 506 — dsar_id=, confidence=low. [2026-06-01 11:18:16] production.INFO: FindRelatedDsarJob: message 506 response_type=acknowledgement. [2026-06-01 11:18:19] production.INFO: FindRelatedDsarJob: message 506 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:18:21] production.INFO: FindRelatedDsarJob: message 507 — dsar_id=, confidence=low. [2026-06-01 11:18:23] production.INFO: FindRelatedDsarJob: message 507 response_type=acknowledgement. [2026-06-01 11:18:24] production.INFO: FindRelatedDsarJob: message 507 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:18:30] production.INFO: FindRelatedDsarJob: message 511 — dsar_id=, confidence=low. [2026-06-01 11:18:34] production.INFO: FindRelatedDsarJob: message 511 response_type=acknowledgement. [2026-06-01 11:18:36] production.DEBUG: Inbound email data {"subject":"RE: DPENQ26-0439 Data Subject Access Request - Mr Thomas Edgar Birch","text":"Good Afternoon Thank you for your email. We have passed your request to our Access to Information team who will log and carry out the necessary checks. Kind Regards [cid:image001.jpg@01DCF1C0.B87F0820] Susan Sim | Information Governance Officer Aberdeen City Council | Data Protection - Information Governance | Data Insights (HDRCA) | Corporate Services Marischal College | Broad Street | Aberdeen | AB10 1AB Email: dataprotectionofficer@aberdeencity.gov.uk Find me on Teams www.aberdeencity.gov.uk | X: @AberdeenCC | Facebook.com/AberdeenCC From: MMA Legal Sent: 01 June 2026 11:18 To: Data Protection Officer Subject: DPENQ26-0439 Data Subject Access Request - Mr Thomas Edgar Birch Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Thomas Edgar Birch Client Address: 98 Dallas Drive, Kirkcaldy, KY2 6NG Client Reference: 100117 Date of Birth: 25/07/1986 Also Known As: Thomas David Edgar Name in Care: Thomas David Edgar Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Kerelaw Residential School in Ayrshire : 1998-2001 * Rimbleton Children's Home: 1996-1997 * Oak Bank School : 1998-1998 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","dkim":"{@aberdeencity.gov.uk : pass}","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD1483.jpg\",\"name\":\"~WRD1483.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD1483.jpg\"},\"attachment2\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCF1C0.B87F0820\"}}","content-ids":"{\"image001.jpg@01DCF1C0.B87F0820\":\"attachment2\",\"~WRD1483.jpg\":\"attachment1\"}","html":"

Good Afternoon

 

Thank you for your email.  We have passed your request to our Access to Information team who will log and carry out the necessary checks.

 

Kind Regards

 

 

 

 

Susan Sim | Information Governance Officer

Aberdeen City Council | Data Protection - Information Governance | Data Insights (HDRCA) | Corporate Services

Marischal College | Broad Street | Aberdeen | AB10 1AB

 

Email: dataprotectionofficer@aberdeencity.gov.uk

 

Find me on Teams

 

www.aberdeencity.gov.uk | X: @AberdeenCC | Facebook.com/AberdeenCC

 

 

 

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 11:18
To: Data Protection Officer <dataprotectionofficer@aberdeencity.gov.uk>
Subject: DPENQ26-0439 Data Subject Access Request - Mr Thomas Edgar Birch

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Thomas Edgar Birch
Client Address: 98 Dallas Drive, Kirkcaldy, KY2 6NG
Client Reference: 100117
Date of Birth: 25/07/1986
Also Known As: Thomas David Edgar

Name in Care: Thomas David Edgar


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Kerelaw Residential School in Ayrshire : 1998-2001
  • Rimbleton Children's Home: 1996-1997
  • Oak Bank School : 1998-1998



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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mx.microsoft.com 1; spf=pass smtp.mailfrom=aberdeencity.gov.uk; dmarc=pass action=none header.from=aberdeencity.gov.uk; dkim=pass header.d=aberdeencity.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=DxMKNnjjfvrtdcZ6rkwhOaSApWk2HAUJKJNwZzxDbBo=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=BycZ9k9zL8hJYO1eZXNGiJ5mpYQpWrVnky31yaQOZsaKLJdcrEjSXoFpeZ+Uanmo4LKt+nsN68\t S1Z97NlJ57Kcn5NTPlQoqo9Tk9Ulf/7Ut+K4EHn3DGk4ufHlYbP6I5aePY0FiPt1SHRyQal3cl\t iEWBzD5SNFfxofyx7BOEQcWtReEVDsM29duXA0Ehq6X4CCgjIYqJhfe3Ihad5JW+ORCq2Hsl/X\t CdsyR/ANeTkNfOjBe4+Rp04AZMgCQ2nBqNGjxJ5XMGVVkRj6QKtO83/JYOuGi30u0OjTREcXLG\t KZ3I5RqsrM+f8CtroLLIwA+hZZ2WwmApiXiCq3X29BzmrA==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=DxMKNnjjfvrtdcZ6rkwhOaSApWk2HAUJKJNwZzxDbBo=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=GYbtc887YA7NnPBLQwOYCnhgJHks2K9j4cxdwIz0XpiUOMOiHuqShyo3xGtc1hz9AbtdH8XeH/\t AkVBLmgoNsH98SrEo5Glr3Z44/H6LqVOieh5YwdBVU3ZFA4mNk5D93uYOm1VIj9qMXVi+gCTSY\t luRICAoDoEz+k0JEgLFsyS3TFiVCrHUzCw1ChxVN8VwEavH5k78+sahhkAEIOnxB6B8QyEYFSh\t ZNfxn/GAWZlsx+0FwXyCq95eY1XbrkPt/zh0EegK6NZsHD1mz0FV1CpodqMvNUVbCpGkOb3DqR\t oSDAlDTKLONsV6aE0c5dYzHxtVow1LbSVAkdXcy0aiXJZA==; 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boundary=\"_005_LOAP123MB83379F4C6221C23E64BF424DF2152LOAP123MB8337GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=aberdeencity.gov.uk;\ts=ACC19; t=1780312708;\tbh=DxMKNnjjfvrtdcZ6rkwhOaSApWk2HAUJKJNwZzxDbBo=; h=From;\tb=dRKICheSKDKT+wz8dMber5E4UTlBbfxEqCrrRwSQSKZ26AG18gAS+BuJqf71jU+zd\t ETTC8WJ6V8vVkxhu182ch8Jl6+7J6OXNiQlNMhL133Zfy03EaQCs87SuLHbohykWWm\t p5kiXvqNPf3L5giTb94GKHis5VK4+5RS9mgnBqJjRx6KZ/EhUT8v8oyk9TI2FrHZej\t NeQed4XLGYwGZHgGT8nWP7RAyUwj8KY0174SRdiCo17GeLeNBaDyqjeYhOKiMnplae\t TB8D7oQ1n+naS+jTGDfTPOAdd+0qQre5Poj64HfPJRLnlYVW4x0X2QdTe4ZIwmYcU+\t 4qmC6PyR+YcGQ== Date: Mon, 1 Jun 2026 11:18:16 +0000 From: Data Protection Officer In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id I6bvEE8iRdKermJpk5hfkA for ; Mon, 01 Jun 2026 11:18:33.502 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0f9-00000002SO0-1XlD\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 12:18:31 +0100 Received: from mailhost.aberdeencity.gov.uk ([194.105.164.100])\tby mx4.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0f6-00000008Ka7-0cn9\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 12:18:30 +0100 Received: from ACCPBSEX01.acc.gov.uk (unknown [192.168.234.180])\t(using TLSv1.2 with cipher AES256-GCM-SHA384 (256/256 bits))\t(No client certificate requested)\tby Forcepoint Email with ESMTPS id 7824A884F49219AEDDB5\tfor ; 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x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|6049299003|376014|1800799024|4013099003|4053099003|13003099007|8096899003|18002099003|22082099003|38070700021|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 50f0fe77-25f7-460c-dd27-08debfcf7a58 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOAP123MB8337:EE_|LO9P123MB8031:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php9bpvllrj2mt9eM0mpMX"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmjmce599d3bqdMK9JKY"}} [2026-06-01 11:18:39] production.INFO: FindRelatedDsarJob: message 511 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:18:42] production.INFO: FindRelatedDsarJob: message 512 — dsar_id=, confidence=low. [2026-06-01 11:18:44] production.INFO: FindRelatedDsarJob: message 512 response_type=acknowledgement. [2026-06-01 11:18:45] production.INFO: FindRelatedDsarJob: message 512 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:18:52] production.INFO: FindRelatedDsarJob: message 514 — dsar_id=, confidence=low. [2026-06-01 11:18:55] production.INFO: FindRelatedDsarJob: message 514 response_type=acknowledgement. [2026-06-01 11:18:56] production.INFO: FindRelatedDsarJob: message 514 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:19:00] production.INFO: FindRelatedDsarJob: message 515 — dsar_id=, confidence=low. [2026-06-01 11:19:03] production.INFO: FindRelatedDsarJob: message 515 response_type=acknowledgement. [2026-06-01 11:19:04] production.INFO: FindRelatedDsarJob: message 515 — extracted reference 'NAC7/9653' (confidence=high), no DSAR matched. [2026-06-01 11:19:04] production.INFO: FindRelatedDsarJob: message 515 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:19:08] production.INFO: FindRelatedDsarJob: message 516 — dsar_id=, confidence=low. [2026-06-01 11:19:10] production.INFO: FindRelatedDsarJob: message 516 response_type=no_record. [2026-06-01 11:19:11] production.INFO: FindRelatedDsarJob: message 516 — extracted reference 'SAR26-27 - 353-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 11:19:11] production.INFO: FindRelatedDsarJob: message 516 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:19:16] production.INFO: FindRelatedDsarJob: message 517 — dsar_id=, confidence=low. [2026-06-01 11:19:18] production.INFO: FindRelatedDsarJob: message 517 response_type=acknowledgement. [2026-06-01 11:19:19] production.INFO: FindRelatedDsarJob: message 517 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:19:21] production.INFO: FindRelatedDsarJob: message 518 — dsar_id=, confidence=medium. [2026-06-01 11:19:23] production.INFO: FindRelatedDsarJob: message 518 response_type=acknowledgement. [2026-06-01 11:19:28] production.INFO: FindRelatedDsarJob: message 518 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:19:35] production.INFO: FindRelatedDsarJob: message 519 — dsar_id=, confidence=low. [2026-06-01 11:19:37] production.INFO: FindRelatedDsarJob: message 519 response_type=other. [2026-06-01 11:19:38] production.INFO: FindRelatedDsarJob: message 519 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). [2026-06-01 11:19:42] production.DEBUG: Inbound email data {"from":"Alnwick Medical Group ","text":"� Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

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Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=gjrwkHNLwOb9b1MndigpWCWR8BAxcII3ZJmLTWp6Qq7qwY23Zy222Pl0tZ7WKdPUWfPc0aw4de\t /eTDOEmU0ZfFzq2gHL53CZmVUM2ruC+Yqprd8NqDfyM4gCZNWiMMw+jKrjkty38fkdwRH/94Un\t p26qIpKrPnQS16I7dGRuugwpC81NEJe58LWYHFiLT+M7/PPheeu6Aadx8wAlwfgWA/NdMlpO/W\t oCUdLJvm5aX/aBRfA92ktmuQ9+F/msPRyTd323bh7fO162YUALOrUhFZWiIEGCP2pza0TVLNE/\t +cKeWViiBNxl+m+YqqFAUfC79rrmWncXLzdGsguZKW+bVA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780311270_9dc0aafc6b241d420753e7fe0b191507_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780311271;\tbh=e5EhN+61bJx/NBByOEPP9Hy2UO56NApr9AgX3lTgkKU=;\tb=XVNzgsJBzMyoVJoUK0wrSTXH19M99qlOYJj/bHaT2nCSeDGFk+MsRciEnZ4GoUzU/TAk\t0tc9eQXZg7xlzc39hoF7dfygLj8WhCLVSs2GywHIn841M7ND4MZcJB12sPYtBrqPb9GMmj\ty4G2J+TBymmw57P00rKroE+tc8sKQGQ0wLkHGc1bPEsOxbF0XDaWZI+igJCr/9faN7syY2\trpJVB2AglHb+ZnQ8Tl1Vd5CMYqw5IttAknB25y3QiZll8jwD8rImr3idKHYBxFPI/SkZ1X\tJWUof8cx6Iznysyfahx2TYUnRemYt/2uSo23HMAWPQHN8w2FknfCjS4AVFjNZ/iQ== Date: Mon, 01 Jun 2026 10:54:31 +0000 (UTC) From: Alnwick Medical Group MIME-Version: 1.0 Message-ID: <66c3807f468328612f5e87aba070dba2@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id CQSt03EfSdmWsbUgb2Jcaw for ; Mon, 01 Jun 2026 10:54:34.697 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Hx-0000000GTmY-20hk\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Hw-00000000wQ7-338U\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: by recvd-57b698b956-vgqlr with SMTP id recvd-57b698b956-vgqlr-1-6A1D64E7-17\t2026-06-01 10:54:31.490917721 +0000 UTC m=+2899378.813473417 Received: from [172.31.140.101] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid HPqlcqepTlK8_lN570MdWw\tfor ;\tMon, 01 Jun 2026 10:54:31.178 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Mon, 01 Jun 2026 11:54:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Alnwick Medical Group has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.rX39+FMoqV/DbshpkRL87ZvYNUv51i5ST3PG+Qv5FQ61z1dS3gLP+BwZ/OO5q8ORk5Jme2JoqBkgD1yIVcf0nBEoG9Ml/q0naYiBQR3ufQ+w/e9FL+47F/5d+rSS6+v3xaCfGngywIBrGGsDx4NJ5zRhJEOmWcAFNNtI4EcpmkQvCAclXyIIdf6uYKb78vM9DD2oA9l0vDnDJ5K/bA2EFu+Ri2qsfriuSoFvon0mGWnwCurwbMlBCzfaeIXjBf8m X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.20) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.20) [asn: 11377(-0.19), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 66c3807f468328612f5e87aba070dba2@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","subject":"Alnwick Medical Group has sent a copy of your Subject Access Request","SPF":"fail"} [2026-06-01 11:19:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , 2026-06-01 11:19:42, 2026-06-01 11:19:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, 2026-06-01 11:19:42, 2026-06-01 11:19:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:19:43] production.INFO: FindRelatedDsarJob: message 522 — dsar_id=, confidence=low. [2026-06-01 11:19:45] production.INFO: FindRelatedDsarJob: message 522 response_type=acknowledgement. [2026-06-01 11:19:46] production.INFO: FindRelatedDsarJob: message 522 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:19:48] production.INFO: FindRelatedDsarJob: message 523 — dsar_id=, confidence=medium. [2026-06-01 11:19:50] production.INFO: FindRelatedDsarJob: message 523 response_type=acknowledgement. [2026-06-01 11:19:51] production.INFO: FindRelatedDsarJob: message 523 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:19:55] production.INFO: FindRelatedDsarJob: message 524 — dsar_id=, confidence=low. [2026-06-01 11:19:58] production.INFO: FindRelatedDsarJob: message 524 response_type=other. [2026-06-01 11:20:00] production.INFO: FindRelatedDsarJob: message 524 — extracted reference 'NAC7/9657' (confidence=high), no DSAR matched. [2026-06-01 11:20:00] production.INFO: FindRelatedDsarJob: message 524 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). [2026-06-01 11:20:05] production.INFO: FindRelatedDsarJob: message 525 — dsar_id=, confidence=low. [2026-06-01 11:20:09] production.INFO: FindRelatedDsarJob: message 525 response_type=wrong_recipient. [2026-06-01 11:20:10] production.INFO: FindRelatedDsarJob: message 525 — extracted reference 'DPO/2026/85' (confidence=high), no DSAR matched. [2026-06-01 11:20:10] production.INFO: FindRelatedDsarJob: message 525 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-06-01 11:20:15] production.INFO: FindRelatedDsarJob: message 526 — dsar_id=, confidence=low. [2026-06-01 11:20:18] production.INFO: FindRelatedDsarJob: message 526 response_type=acknowledgement. [2026-06-01 11:20:19] production.INFO: FindRelatedDsarJob: message 526 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:20:25] production.INFO: FindRelatedDsarJob: message 527 — dsar_id=, confidence=low. [2026-06-01 11:20:27] production.INFO: FindRelatedDsarJob: message 527 response_type=acknowledgement. [2026-06-01 11:20:28] production.INFO: FindRelatedDsarJob: message 527 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:20:31] production.INFO: FindRelatedDsarJob: message 528 — dsar_id=, confidence=low. [2026-06-01 11:20:34] production.INFO: FindRelatedDsarJob: message 528 response_type=acknowledgement. [2026-06-01 11:20:36] production.INFO: FindRelatedDsarJob: message 528 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:20:43] production.INFO: FindRelatedDsarJob: message 529 — dsar_id=, confidence=medium. [2026-06-01 11:20:44] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.gp40121clinical@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"SAR-C-DONNELLY-22-May-2026-13-59-11.pdf\",\"name\":\"SAR-C-DONNELLY-22-May-2026-13-59-11.pdf\",\"type\":\"application/pdf\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","from":"\"gp40121clinical (The Broomhill Practice)\"\t","subject":"Ref: 100848","text":"Good Afternoon, Thank you for your request for a full copy of medical records for patient C.Donnelly, dob: 09/04/1974. I acknowledge the patient's signed consent for the release of these. Please see attached records. Kind regards Wendy Campbell Assistant Practice Manager The Broomhill Practice -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Afternoon,

Thank you for your request for a full copy of medical records for patient C.Donnelly, dob: 09/04/1974.  I acknowledge the patient's signed consent for the release of these.  Please see attached records.  

Kind regards

Wendy Campbell
Assistant Practice Manager
The Broomhill
Practice


 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_004_LNXP123MB1754B845CCFF967F506A8E4CC9152LNXP123MB1754GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=60JBuVUc/pYHY2oKBxCL/2qJk6J8SZLdxdg0B/qjbVs=; b=b+YvO6hKlu+4uypUk8NjVabnapc7/xOf6RZiA2ZCXBCrjE2EBw+1OjnVBesc+Ccws/t8wASB7yOpsToUhHkAl/ZqaHURdX7dvVCzyUdfPhKFMEp9yKepij9tyEDVFbw9jGpCmh/Rvo79DYJgAmEDVOf4CT+mDZBw4qid8ceyPvDTbcQF441TJFGQOI5ahgesM2c287SIxJ9E2O1ozfRk86kAHM1nSnDAPxnYNznVdJXxVMqdR6c0+WjY1556iCefpziZxIHEl2tlkZbd4g3MimUqy804WAZu9Q2zRGXMwdc4C9hA8TG1rT5pCXebfEOfuleKPr0/d2I6ClBGnOmCDA== Date: Mon, 1 Jun 2026 11:20:06 +0000 Disposition-Notification-To: \"gp40121clinical (The Broomhill Practice)\"\t From: \"gp40121clinical (The Broomhill Practice)\"\t Importance: high MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id WYLrK9RpRTyMgRkpBOV9_g for ; Mon, 01 Jun 2026 11:20:38.166 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0h2-0000000Gm6L-0Ma9\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 12:20:37 +0100 Received: from mail-uksouthazon11011040.outbound.protection.outlook.com ([52.101.95.40] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0gt-00000000HAe-3mrc\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 12:20:27 +0100 Received: from LNXP123MB1754.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:a9::11) by CWXP123MB3047.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:31::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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[2026-06-01 11:20:46] production.INFO: FindRelatedDsarJob: message 529 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 11:20:50] production.INFO: FindRelatedDsarJob: message 530 — dsar_id=, confidence=medium. [2026-06-01 11:20:52] production.INFO: FindRelatedDsarJob: message 530 response_type=acknowledgement. [2026-06-01 11:20:54] production.INFO: FindRelatedDsarJob: message 530 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:20:58] production.INFO: FindRelatedDsarJob: message 531 — dsar_id=, confidence=low. [2026-06-01 11:21:00] production.INFO: FindRelatedDsarJob: message 531 response_type=acknowledgement. [2026-06-01 11:21:02] production.INFO: FindRelatedDsarJob: message 531 — extracted reference 'NAC7/9550' (confidence=high), no DSAR matched. [2026-06-01 11:21:02] production.INFO: FindRelatedDsarJob: message 531 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:21:03] production.DEBUG: Inbound email data {"html":"
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.06) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.101.35(-0.81)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.35:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73064704744676] X-Symbol: GENERIC_REPUTATION(-0.82) [-0.82204245812734] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72086608888367] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB268783B210316D2328574D339A152@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.6 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(366016)(19092799006)(6049299003)(376014)(22082099003)(18002099003)(11063799006)(5023799004)(6133799003)(56012099006)(4013099003)(4053099003)(38070700021)(8096899003);DIR:OUT;SFP:1101; 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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpa6bm8993ght02AgoZg5"}} [2026-06-01 11:21:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 11:21:03, 2026-06-01 11:21:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 11:21:03, 2026-06-01 11:21:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:21:05] production.INFO: ClassifyInboundEmailJob: message 536 classified as 'generic' (high). [2026-06-01 11:21:09] production.INFO: ClassifyInboundEmailJob: message 537 classified as 'dsar_response' (high). [2026-06-01 11:21:10] production.INFO: AutoTranscribeRecordingJob: submitted recording 99 → AssemblyAI 18c8c67b-7edc-452b-868c-6094e5300d63 [2026-06-01 11:21:12] production.INFO: ClassifyInboundEmailJob: message 538 classified as 'dsar_response' (high). [2026-06-01 11:21:12] production.INFO: ExtractMessageAttachmentsJob: attachment 536 (~WRD0001.jpg) skipped — unsupported type. [2026-06-01 11:21:12] production.INFO: ExtractMessageAttachmentsJob: attachment 537 (image001.jpg) skipped — unsupported type. [2026-06-01 11:21:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 100 → AssemblyAI 433be5ea-3490-4402-a156-f03ee3a59156 [2026-06-01 11:21:13] production.INFO: ExtractMessageAttachmentsJob: attachment 538 (image001.png) skipped — unsupported type. [2026-06-01 11:21:13] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 539 (SAR Solicitor Handover Letter - No documents found.docx). [2026-06-01 11:21:13] production.INFO: ExtractMessageAttachmentsJob: attachment 540 (image001.jpg) skipped — unsupported type. [2026-06-01 11:21:13] production.INFO: ExtractMessageAttachmentsJob: attachment 541 (image001.png) skipped — unsupported type. [2026-06-01 11:21:13] production.INFO: ExtractMessageAttachmentsJob: attachment 542 (image003.jpg) skipped — unsupported type. [2026-06-01 11:21:13] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 543 (SAR Solicitor Handover Letter - No documents found.docx). [2026-06-01 11:21:14] production.INFO: ExtractMessageAttachmentsJob: attachment 544 (image001.png) skipped — unsupported type. [2026-06-01 11:21:14] production.INFO: ExtractMessageAttachmentsJob: attachment 545 (image003.jpg) skipped — unsupported type. [2026-06-01 11:21:14] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 546 (SAR Solicitor Handover Letter - No documents found.docx). [2026-06-01 11:21:14] production.INFO: ExtractMessageAttachmentsJob: attachment 547 (image001.png) skipped — unsupported type. [2026-06-01 11:21:14] production.INFO: ExtractMessageAttachmentsJob: attachment 548 (image003.jpg) skipped — unsupported type. [2026-06-01 11:21:14] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 549 (SAR Solicitor Handover Letter - No documents found.docx). [2026-06-01 11:21:19] production.INFO: ClassifyInboundEmailJob: message 539 classified as 'dsar_response' (high). [2026-06-01 11:21:19] production.INFO: ExtractMessageAttachmentsJob: attachment 550 (~WRD1483.jpg) skipped — unsupported type. [2026-06-01 11:21:19] production.INFO: ExtractMessageAttachmentsJob: attachment 551 (image001.jpg) skipped — unsupported type. [2026-06-01 11:21:19] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 552 (SAR-C-DONNELLY-22-May-2026-13-59-11.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 11:21:21] production.INFO: FindRelatedDsarJob: message 537 — dsar_id=, confidence=medium. [2026-06-01 11:21:24] production.INFO: FindRelatedDsarJob: message 537 response_type=acknowledgement. [2026-06-01 11:21:25] production.INFO: FindRelatedDsarJob: message 537 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:21:29] production.INFO: FindRelatedDsarJob: message 538 — dsar_id=, confidence=low. [2026-06-01 11:21:31] production.INFO: FindRelatedDsarJob: message 538 response_type=acknowledgement. [2026-06-01 11:21:32] production.INFO: FindRelatedDsarJob: message 538 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:21:34] production.INFO: ClassifyInboundEmailJob: message 540 classified as 'generic' (high). [2026-06-01 11:21:37] production.INFO: ClassifyInboundEmailJob: message 541 classified as 'dsar_response' (high). [2026-06-01 11:21:39] production.INFO: ClassifyInboundEmailJob: message 542 classified as 'dsar_response' (high). [2026-06-01 11:21:43] production.INFO: ClassifyInboundEmailJob: message 543 classified as 'dsar_response' (high). [2026-06-01 11:21:45] production.INFO: ClassifyInboundEmailJob: message 544 classified as 'dsar_response' (high). [2026-06-01 11:21:47] production.INFO: ClassifyInboundEmailJob: message 545 classified as 'dsar_response' (high). [2026-06-01 11:21:49] production.INFO: ClassifyInboundEmailJob: message 546 classified as 'dsar_response' (high). [2026-06-01 11:21:51] production.INFO: ClassifyInboundEmailJob: message 547 classified as 'dsar_response' (high). [2026-06-01 11:21:54] production.INFO: ClassifyInboundEmailJob: message 548 classified as 'dsar_response' (high). [2026-06-01 11:21:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 101 → AssemblyAI 681cc328-84ea-4517-a9e0-f51e9dfed393 [2026-06-01 11:21:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 102 → AssemblyAI 138e3d4f-9ad1-4dae-b529-ee3ffe6bf656 [2026-06-01 11:21:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 103 → AssemblyAI 25dd572f-9aa0-4d67-b246-45b2a01e9e68 [2026-06-01 11:21:59] production.INFO: AutoTranscribeRecordingJob: submitted recording 104 → AssemblyAI fb83c924-e6b6-4aab-a5c5-27d2b8504786 [2026-06-01 11:22:00] production.INFO: AutoTranscribeRecordingJob: submitted recording 105 → AssemblyAI 66fa0c2f-fd66-498d-a646-671113801cfb [2026-06-01 11:22:06] production.INFO: FindRelatedDsarJob: message 539 — dsar_id=, confidence=low. [2026-06-01 11:22:08] production.INFO: FindRelatedDsarJob: message 539 response_type=acknowledgement. [2026-06-01 11:22:11] production.INFO: FindRelatedDsarJob: message 539 — extracted reference 'FCIR: 65123' (confidence=high), no DSAR matched. [2026-06-01 11:22:11] production.INFO: FindRelatedDsarJob: message 539 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:22:11] production.DEBUG: CheckTranscriptionStatusJob: recording 99 → AssemblyAI status=completed (check #0) [2026-06-01 11:22:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 99 after 0 checks. [2026-06-01 11:22:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 99. {"status":404,"body":"Not found"} [2026-06-01 11:22:14] production.INFO: ClassifyInboundEmailJob: message 549 classified as 'dsar_response' (high). [2026-06-01 11:22:14] production.DEBUG: CheckTranscriptionStatusJob: recording 100 → AssemblyAI status=completed (check #0) [2026-06-01 11:22:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 100 after 0 checks. [2026-06-01 11:22:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 100. {"status":404,"body":"Not found"} [2026-06-01 11:22:17] production.INFO: ClassifyInboundEmailJob: message 550 classified as 'dsar_response' (high). [2026-06-01 11:22:22] production.INFO: FindRelatedDsarJob: message 541 — dsar_id=, confidence=low. [2026-06-01 11:22:24] production.INFO: FindRelatedDsarJob: message 541 response_type=no_record. [2026-06-01 11:22:25] production.INFO: FindRelatedDsarJob: message 541 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:22:32] production.INFO: FindRelatedDsarJob: message 542 — dsar_id=, confidence=low. [2026-06-01 11:22:34] production.INFO: FindRelatedDsarJob: message 542 response_type=acknowledgement. [2026-06-01 11:22:35] production.INFO: FindRelatedDsarJob: message 542 — extracted reference 'NRS-DP-2026-838' (confidence=high), no DSAR matched. [2026-06-01 11:22:35] production.INFO: FindRelatedDsarJob: message 542 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:22:41] production.INFO: FindRelatedDsarJob: message 543 — dsar_id=, confidence=low. [2026-06-01 11:22:43] production.INFO: FindRelatedDsarJob: message 543 response_type=no_record. [2026-06-01 11:22:44] production.INFO: FindRelatedDsarJob: message 543 — extracted reference 'IG261102' (confidence=high), no DSAR matched. [2026-06-01 11:22:44] production.INFO: FindRelatedDsarJob: message 543 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:22:49] production.INFO: FindRelatedDsarJob: message 544 — dsar_id=, confidence=low. [2026-06-01 11:22:51] production.INFO: FindRelatedDsarJob: message 544 response_type=no_record. [2026-06-01 11:22:52] production.INFO: FindRelatedDsarJob: message 544 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:22:57] production.INFO: FindRelatedDsarJob: message 545 — dsar_id=, confidence=low. [2026-06-01 11:22:59] production.INFO: FindRelatedDsarJob: message 545 response_type=no_record. [2026-06-01 11:23:02] production.INFO: FindRelatedDsarJob: message 545 — extracted reference 'IG261103' (confidence=high), no DSAR matched. [2026-06-01 11:23:02] production.INFO: FindRelatedDsarJob: message 545 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:23:06] production.INFO: FindRelatedDsarJob: message 546 — dsar_id=, confidence=medium. [2026-06-01 11:23:08] production.INFO: FindRelatedDsarJob: message 546 response_type=no_record. [2026-06-01 11:23:10] production.INFO: FindRelatedDsarJob: message 546 — extracted reference '100336' (confidence=high), no DSAR matched. [2026-06-01 11:23:10] production.INFO: FindRelatedDsarJob: message 546 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:23:15] production.INFO: FindRelatedDsarJob: message 547 — dsar_id=, confidence=medium. [2026-06-01 11:23:17] production.INFO: FindRelatedDsarJob: message 547 response_type=no_record. [2026-06-01 11:23:18] production.INFO: FindRelatedDsarJob: message 547 — extracted reference 'IG261107' (confidence=high), no DSAR matched. [2026-06-01 11:23:18] production.INFO: FindRelatedDsarJob: message 547 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:23:25] production.INFO: FindRelatedDsarJob: message 548 — dsar_id=, confidence=low. [2026-06-01 11:23:27] production.INFO: FindRelatedDsarJob: message 548 response_type=no_record. [2026-06-01 11:23:28] production.INFO: FindRelatedDsarJob: message 548 — extracted reference 'IG261105' (confidence=high), no DSAR matched. [2026-06-01 11:23:28] production.INFO: FindRelatedDsarJob: message 548 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:23:29] production.DEBUG: CheckTranscriptionStatusJob: recording 101 → AssemblyAI status=completed (check #0) [2026-06-01 11:23:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 101 after 0 checks. [2026-06-01 11:23:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 101. {"status":404,"body":"Not found"} [2026-06-01 11:23:30] production.DEBUG: CheckTranscriptionStatusJob: recording 102 → AssemblyAI status=completed (check #0) [2026-06-01 11:23:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 102 after 0 checks. [2026-06-01 11:23:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 102. {"status":404,"body":"Not found"} [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "e6e1204c-03f7-4756-831d-cd20e7cd342e", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "b76c13e2-1d4f-4fd1-8917-ace9622ffa43", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "2010a761-c695-4fca-a675-df662bf98206", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "0384ed31-ddb4-4a22-b635-8e4977318fcf", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "e47e7d20-4edc-4600-8f58-46c379a26bf9", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.21] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "adf2658e-13b3-4cfe-a8e2-ad5997ad48a0", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "ea092c13-9b08-48ca-8f14-b5a7d4d24897", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.23] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "4a0b8748-6177-4bc7-897d-140c1d84ad2b", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.24] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "038d0582-4510-4b3c-885d-5ca6d909e131", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.25] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "366acc19-8aaf-4841-ac74-befe3593ec04", "socket": null } [2026-06-01 11:23:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:03", "recording_id": 102, "communication_id": 162, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 3, "solicitor_id": 1, "id": "817503d9-1a0a-49f3-94c0-6d18f953e4f0", "socket": null } [2026-06-01 11:23:31] production.DEBUG: CheckTranscriptionStatusJob: recording 103 → AssemblyAI status=completed (check #0) [2026-06-01 11:23:31] production.INFO: CheckTranscriptionStatusJob: completed for recording 103 after 0 checks. [2026-06-01 11:23:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 103. {"status":404,"body":"Not found"} [2026-06-01 11:23:32] production.DEBUG: CheckTranscriptionStatusJob: recording 104 → AssemblyAI status=completed (check #0) [2026-06-01 11:23:32] production.INFO: CheckTranscriptionStatusJob: completed for recording 104 after 0 checks. [2026-06-01 11:23:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 104. {"status":404,"body":"Not found"} [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "1faffede-d39a-4ccc-a17f-37bc125695a7", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "248572c4-9f29-45e8-a209-3dbe7ca489a1", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "45bc5b6b-71b3-4733-9bd1-3e0cc709b84a", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "17a21247-8b1c-4c0b-8f3c-e3114979e892", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "912e841a-76fe-4219-90a6-8c0ccdf68cb4", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.21] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "fa82d06e-d114-4cc0-b57c-530b3486e122", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "e6c1ccbe-75a3-4077-a217-cfc7ec13f20e", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.23] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "cb15224c-927e-49de-9452-da0c4c0aad0d", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.24] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "65bfb0fd-f0d5-43a5-b1b0-70ca875fb0e8", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.25] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "ad70ec22-df36-43b8-8cb9-a5d3f6ce9492", "socket": null } [2026-06-01 11:23:32] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Miss Imogen Kennedy \u00b7 0:05", "recording_id": 104, "communication_id": 164, "client_id": 1, "caller_name": "Miss Imogen Kennedy", "duration": 5, "solicitor_id": 1, "id": "1b40be0e-4615-4f34-a2bf-12f720f22134", "socket": null } [2026-06-01 11:23:33] production.DEBUG: CheckTranscriptionStatusJob: recording 105 → AssemblyAI status=completed (check #0) [2026-06-01 11:23:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 105 after 0 checks. [2026-06-01 11:23:33] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 105. {"status":404,"body":"Not found"} [2026-06-01 11:23:33] production.INFO: ClassifyAndScoreCallJob: skipping recording 99 — too short to classify (duration=4s, words=4). [2026-06-01 11:23:40] production.INFO: FindRelatedDsarJob: message 549 — dsar_id=, confidence=low. [2026-06-01 11:23:41] production.INFO: FindRelatedDsarJob: message 549 response_type=acknowledgement. [2026-06-01 11:23:43] production.INFO: FindRelatedDsarJob: message 549 — extracted reference 'DPENQ26-0439' (confidence=high), no DSAR matched. [2026-06-01 11:23:43] production.INFO: FindRelatedDsarJob: message 549 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:23:43] production.INFO: ClassifyAndScoreCallJob: skipping recording 100 — too short to classify (duration=5s, words=3). [2026-06-01 11:23:48] production.INFO: FindRelatedDsarJob: message 550 — dsar_id=, confidence=low. [2026-06-01 11:23:49] production.DEBUG: Inbound email data {"to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Lorna.Cameron@nrscotland.gov.uk\"}","text":"Your reference: 100297 NRS reference: NRS-DP-2026-839 Dear MMA Legal, Thank you for the subject access request of 28 May you made on a behalf of your client to SG Information Assurance and Data Protection Branch (IADP) Branch. SG IADP forwarded your request to us as we may hold in our custody other records which may be relevant to your enquiry including open government files, other prison and borstal records, and court records. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client's parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to know we created guidance 'Time in care records' which provides information on records NRS holds. Kind regards, Lorna Lorna Cameron Senior Information Governance Officer | Information Governance | Customer Services, Operations and Archives National Records of Scotland | Lorna.Cameron@nrscotland.gov.uk | www.nrscotland.gov.uk ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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Resent-Date: Mon, 01 Jun 2026 12:23:47 +0100 Resent-From: evidence@mmalegal.co.uk Sender: Subject: NRS-DP-2026-839 - MMA Legal - Clarification Request - 01 June 2026 Thread-Index: Adzxt2KnmTSheExXRFCs/MfiULWZdA== Thread-Topic: NRS-DP-2026-839 - MMA Legal - Clarification Request - 01 June 2026 To: X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 1:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFtZSCQHGgYJRisJBQ0aBwYoBhobCwccBAkGDEYPBx5GHQNIWUhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hYSFpIWVtIWV5cRllbXEZZW11GUEhQSFhIWEhZSFhIWEhYSFpbSA0eAQwNBgsNKAUFCQQNDwkERgsHRh0DSFg= X-FEAS-Client-IP: 164.134.135.8 X-Forwarded-For: Lorna.Cameron@nrscotland.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 01 Jun 2026 11:23:40.0048 (UTC) FILETIME=[18BBD900:01DCF1B9] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: nrscotland.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_SOME(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.20) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: RCPT_COUNT_TWO(0.00) Symbol: IP_REPUTATION_HAM(-0.74) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: DKIM_TRACE(0.00); 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Your reference: 100297

NRS reference: NRS-DP-2026-839

 

Dear MMA Legal,

 

Thank you for the subject access request of 28 May you made on a behalf of your client to SG Information Assurance and Data Protection Branch (IADP) Branch. SG IADP forwarded your request to us as we may hold in our custody other records which may be relevant to your enquiry including open government files, other prison and borstal records, and court records.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access.  

 

Clarification request

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

  • The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient.

 

  • The names of your client’s parents.

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to know we created guidance ‘Time in care records’ which provides information on records NRS holds. 

 

Kind regards,

 

Lorna

 

Lorna Cameron

Senior Information Governance Officer | Information Governance | Customer Services, Operations and Archives

National Records of Scotland | Lorna.Cameron@nrscotland.gov.uk | www.nrscotland.gov.uk

 


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","attachments":"0","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76"} [2026-06-01 11:23:50] production.INFO: FindRelatedDsarJob: message 550 response_type=data_provided. [2026-06-01 11:23:51] production.INFO: FindRelatedDsarJob: message 550 — extracted reference '100848' (confidence=medium), no DSAR matched. [2026-06-01 11:23:51] production.INFO: FindRelatedDsarJob: message 550 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 11:23:51] production.INFO: ClassifyAndScoreCallJob: skipping recording 101 — too short to classify (duration=3s, words=2). [2026-06-01 11:23:51] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 102. [2026-06-01 11:23:52] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 103 [2026-06-01 11:23:52] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 104. [2026-06-01 11:23:52] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 105. [2026-06-01 11:23:54] production.INFO: ClassifyInboundEmailJob: message 551 classified as 'dsar_response' (high). [2026-06-01 11:24:01] production.INFO: FindRelatedDsarJob: message 551 — dsar_id=, confidence=low. [2026-06-01 11:24:02] production.INFO: FindRelatedDsarJob: message 551 response_type=acknowledgement. [2026-06-01 11:24:03] production.INFO: FindRelatedDsarJob: message 551 — extracted reference 'NRS-DP-2026-839' (confidence=high), no DSAR matched. [2026-06-01 11:24:03] production.INFO: FindRelatedDsarJob: message 551 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:24:40] production.INFO: ClassifyInboundEmailJob: message 510 classified as 'dsar_response' (high). [2026-06-01 11:24:42] production.INFO: FindRelatedDsarJob: message 510 — dsar_id=, confidence=low. [2026-06-01 11:24:44] production.INFO: FindRelatedDsarJob: message 510 response_type=acknowledgement. [2026-06-01 11:24:45] production.INFO: FindRelatedDsarJob: message 510 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). 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Mon, 01 Jun 2026 11:26:24.999 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from <0102019e82ef50c5-8ac042e7-e1b1-4915-b77c-99d9e57ff019-000000@mail.redress-scheme.scot>)\tid 1wU0ml-0000000GpSH-3SGd\tfor casemanagement@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 12:26:24 +0100 Received: from a7-43.smtp-out.eu-west-1.amazonses.com ([54.240.7.43])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from <0102019e82ef50c5-8ac042e7-e1b1-4915-b77c-99d9e57ff019-000000@mail.redress-scheme.scot>)\tid 1wU0ml-00000004XC1-0Ko3\tfor casemanagement@mmalegal.co.uk;\tMon, 01 Jun 2026 12:26:23 +0100 Received-SPF: pass (mx1.lhr.stackcp.net: domain of mail.redress-scheme.scot designates 54.240.7.43 as permitted sender) client-ip=54.240.7.43; envelope-from=0102019e82ef50c5-8ac042e7-e1b1-4915-b77c-99d9e57ff019-000000@mail.redress-scheme.scot; helo=a7-43.smtp-out.eu-west-1.amazonses.com; Resent-Date: Mon, 01 Jun 2026 12:26:23 +0100 Resent-From: casemanagement@mmalegal.co.uk Subject: Re: Scotland's Redress Scheme - John Fulton (APP552463) To: casemanagement@mmalegal.co.uk X-Forwarded-For: 0102019e82ef50c5-8ac042e7-e1b1-4915-b77c-99d9e57ff019-000000@mail.redress-scheme.scot casemanagement@mmalegal.co.uk X-Forwarded-To: casemanagement@parse.mmalegal.co.uk X-Originating-IP: 54.240.7.43 X-SES-Outgoing: 2026.06.01-54.240.7.43 X-Spam-Report: Action: no action Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: ONCE_RECEIVED(0.20) Symbol: GENERIC_REPUTATION(-0.74) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: RCVD_COUNT_ONE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: CTYPE_MIXED_BOGUS(1.00) Symbol: SPF_REPUTATION_HAM(-0.87) Symbol: DKIM_TRACE(0.00) Symbol: RCVD_TLS_ALL(0.00) Symbol: DKIM_REPUTATION(-0.89) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: R_DKIM_ALLOW(-1.62) Symbol: DMARC_NA(0.00) Symbol: MIME_BASE64_TEXT(0.10) Symbol: IP_REPUTATION_HAM(-1.08) Symbol: FAKE_REPLY(1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [nicholas.95@redress-scheme.scot, 0102019e82ef50c5-8ac042e7-e1b1-4915-b77c-99d9e57ff019-000000@mail.redress-scheme.scot] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [54.240.7.43:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:54.240.0.0/18] X-Symbol: ONCE_RECEIVED(0.20); One received header in a message X-Symbol: GENERIC_REPUTATION(-0.74) [-0.74310046102822] X-Symbol: ASN(0.00) [asn:16509, ipnet:54.240.0.0/21, country:US] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: RCVD_COUNT_ONE(0.00); Message has one Received header [1] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: CTYPE_MIXED_BOGUS(1.00); multipart/mixed without non-textual part X-Symbol: SPF_REPUTATION_HAM(-0.87) [-0.87709775100489] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [redress-scheme.scot:+, amazonses.com:+] X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: DKIM_REPUTATION(-0.89) [-0.89181821090769] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: R_DKIM_ALLOW(-1.62); DKIM verification succeed [redress-scheme.scot:s=x54fbbsnggutvs332tepb7rqqht42cfs, amazonses.com:s=shh3fegwg5fppqsuzphvschd53n6ihuv] X-Symbol: DMARC_NA(0.00); No DMARC record [redress-scheme.scot] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-1.08) [asn: 16509(-0.35), country: US(-0.01), ip: 54.240.7.43(-0.72)] X-Symbol: FAKE_REPLY(1.00); Fake reply X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [nicholas.95@redress-scheme.scot, 0102019e82ef50c5-8ac042e7-e1b1-4915-b77c-99d9e57ff019-000000@mail.redress-scheme.scot] Message-ID: 0102019e82ef50c5-8ac042e7-e1b1-4915-b77c-99d9e57ff019-000000@eu-west-1.amazonses.com X-Milter-Del: X-Spam X-Spam-Score: -3.1 (---) X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"0102019e82ef50c5-8ac042e7-e1b1-4915-b77c-99d9e57ff019-000000@mail.redress-scheme.scot\"}","text":"Dear Jamie,We appear to be getting contact from MMA via a number of different email addresses. I am sure you can understand that we need to be satisfied that we are sending correspondence to the correct recipient, which we would do by following the instructions as set out in a signed Part 1 application form.The email I have mentioned from 26th Jan was sent to the email addresses listed on John's Part 1 application form, which MMA submitted to us on 19th Jan. Thanks and best wishes,Nick If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme by replying to this email or calling the numbers below: Telephone: 0808 175 0808 (freephone) International: +44 131 297 6500 Email: apply@redress-scheme.scot Next of Kin applicants should call: Telephone: 0808 281 7777 (freephone) International: +44 131 244 2542 Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays) Email: nextofkinteam@redress-scheme.scot If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service. From: casemanagement@mmalegal.co.uk Sent: 01 June 2026 11:37 To: Subject: Re: Scotland's Redress Scheme - John Fulton (APP552463) Good morning Many thanks for your email. For completeness, please can you provide a copy of the email requesting the further information. Alternatively, please confirm in response what is required and I will obtain the same without further delay. I look forward to hearing from you. Kind regards, Jamie Kelly MMA Legal MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY. This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. From: nicholas.95@redress-scheme.scot Sent: 01 June 2026 11:18 AM To: casemanagement@mmalegal.co.uk Subject: Scotland's Redress Scheme - John Fulton (APP552463) Good morning, I’m writing to provide an update regarding John’s application for redress. The application has been allocated to a small team of case workers, who will work together to progress the application as quickly as possible. However, we cannot meaningfully progress this application until you have submitted the outstanding documents that are needed to complete this application. We wrote to you regarding this on 26th Jan 2026. Once you have submitted the necessary documents and information, the team will work on the application and keep you up to date. If you have any questions regarding what is still required, please do not hesitate to contact us. Thanks and best wishes, Nick Scotland's Redress Scheme If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme by replying to this email or calling the numbers below: Telephone: 0808 175 0808 (freephone) International: +44 131 297 6500 Email: apply@redress-scheme.scot Next of Kin applicants should call: Telephone: 0808 281 7777 (freephone) International: +44 131 244 2542 Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays) Email: nextofkinteam@redress-scheme.scot If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service.","html":"
Dear Jamie,



We appear to be getting contact from MMA via a number of different email addresses.



I am sure you can understand that we need to be satisfied that we are sending correspondence to the correct recipient, which we would do by following the instructions as set out in a signed Part 1 application form.



The email I have mentioned from 26th Jan was sent to the email addresses listed on John's Part 1 application form, which MMA submitted to us on 19th Jan.



Thanks and best wishes,



Nick

If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme by replying to this email or calling the numbers below:


Telephone: 0808 175 0808 (freephone)

International: +44 131 297 6500


Email: apply@redress-scheme.scot


Next of Kin applicants should call:


Telephone: 0808 281 7777 (freephone)

International: +44 131 244 2542

Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays)


Email: nextofkinteam@redress-scheme.scot


If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service.

From: casemanagement@mmalegal.co.uk
Sent: 01 June 2026 11:37
To: <nicholas.95@redress-scheme.scot>
Subject: Re: Scotland's Redress Scheme - John Fulton (APP552463)

Good morning Many thanks for your email. For completeness, please can you provide a copy of the email requesting the further information. Alternatively, please confirm in response what is required and I will obtain the same without further delay. I look forward to hearing from you. Kind regards, Jamie Kelly MMA Legal MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY. This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
From: nicholas.95@redress-scheme.scot <nicholas.95@redress-scheme.scot>
Sent: 01 June 2026 11:18 AM
To: casemanagement@mmalegal.co.uk <casemanagement@mmalegal.co.uk>
Subject: Scotland's Redress Scheme - John Fulton (APP552463) Good morning,
I’m writing to provide an update regarding John’s application for redress.
The application has been allocated to a small team of case workers, who will work together to progress the application as quickly as possible.
However, we cannot meaningfully progress this application until you have submitted the outstanding documents that are needed to complete this application. We wrote to you regarding this on 26th Jan 2026.
Once you have submitted the necessary documents and information, the team will work on the application and keep you up to date. If you have any questions regarding what is still required, please do not hesitate to contact us.
Thanks and best wishes,
Nick
Scotland's Redress Scheme

If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme by replying to this email or calling the numbers below:

Telephone: 0808 175 0808 (freephone)

International: +44 131 297 6500

Email: apply@redress-scheme.scot

Next of Kin applicants should call:

Telephone: 0808 281 7777 (freephone)

International: +44 131 244 2542

Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays)

Email: nextofkinteam@redress-scheme.scot

If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service.


","attachments":"0"} [2026-06-01 11:26:29] production.INFO: ClassifyInboundEmailJob: message 552 classified as 'dsar_response' (high). [2026-06-01 11:26:34] production.INFO: FindRelatedDsarJob: message 552 — dsar_id=, confidence=low. [2026-06-01 11:26:36] production.INFO: FindRelatedDsarJob: message 552 response_type=wrong_recipient. [2026-06-01 11:26:39] production.INFO: FindRelatedDsarJob: message 552 — extracted reference 'APP552463' (confidence=high), no DSAR matched. [2026-06-01 11:26:39] production.INFO: FindRelatedDsarJob: message 552 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-06-01 11:28:03] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","from":"Alnwick Medical Group ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail","to":"MMA Legal ","subject":"Alnwick Medical Group has sent a copy of your Subject Access Request","text":"� Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=iqZn7fK1Eh1hl9VzuqIOypujc4RrP6m13avbKMXj8O/0IS0B2tCd1i7MyD8rWVKpQpV6O4NYtR\t MZm9uIEOgbJyOB+OSPFtVcdq8bN6htfnPq4MR7w/ZklmOrTMbqYx05n4M+RG9zD8jcYT/a+lXL\t BaIzY5TGB3Qes5TmZrt05AB4ZCeD4RIgpjSl5UzlGS31soIxw/elmrxOBlQQrpqHvhhiqM/ayK\t gMwMLdYbiahe2fzHxibw+DJ8EZd252tCbnT+kfmn25XgMUPhyIE1CCoEQcb2JcwRaqFKDXhtUY\t uZkaZ3RNrLKLm4UC1apupgeq5IEz0ERJV4t6kc42ggcYmQ==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=gjrwkHNLwOb9b1MndigpWCWR8BAxcII3ZJmLTWp6Qq7qwY23Zy222Pl0tZ7WKdPUWfPc0aw4de\t /eTDOEmU0ZfFzq2gHL53CZmVUM2ruC+Yqprd8NqDfyM4gCZNWiMMw+jKrjkty38fkdwRH/94Un\t p26qIpKrPnQS16I7dGRuugwpC81NEJe58LWYHFiLT+M7/PPheeu6Aadx8wAlwfgWA/NdMlpO/W\t oCUdLJvm5aX/aBRfA92ktmuQ9+F/msPRyTd323bh7fO162YUALOrUhFZWiIEGCP2pza0TVLNE/\t +cKeWViiBNxl+m+YqqFAUfC79rrmWncXLzdGsguZKW+bVA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780311270_9dc0aafc6b241d420753e7fe0b191507_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780311271;\tbh=e5EhN+61bJx/NBByOEPP9Hy2UO56NApr9AgX3lTgkKU=;\tb=XVNzgsJBzMyoVJoUK0wrSTXH19M99qlOYJj/bHaT2nCSeDGFk+MsRciEnZ4GoUzU/TAk\t0tc9eQXZg7xlzc39hoF7dfygLj8WhCLVSs2GywHIn841M7ND4MZcJB12sPYtBrqPb9GMmj\ty4G2J+TBymmw57P00rKroE+tc8sKQGQ0wLkHGc1bPEsOxbF0XDaWZI+igJCr/9faN7syY2\trpJVB2AglHb+ZnQ8Tl1Vd5CMYqw5IttAknB25y3QiZll8jwD8rImr3idKHYBxFPI/SkZ1X\tJWUof8cx6Iznysyfahx2TYUnRemYt/2uSo23HMAWPQHN8w2FknfCjS4AVFjNZ/iQ== Date: Mon, 01 Jun 2026 10:54:31 +0000 (UTC) From: Alnwick Medical Group MIME-Version: 1.0 Message-ID: <66c3807f468328612f5e87aba070dba2@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id CQSt03EfSdmWsbUgb2Jcaw for ; Mon, 01 Jun 2026 10:54:34.697 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Hx-0000000GTmY-20hk\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Hw-00000000wQ7-338U\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: by recvd-57b698b956-vgqlr with SMTP id recvd-57b698b956-vgqlr-1-6A1D64E7-17\t2026-06-01 10:54:31.490917721 +0000 UTC m=+2899378.813473417 Received: from [172.31.140.101] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid HPqlcqepTlK8_lN570MdWw\tfor ;\tMon, 01 Jun 2026 10:54:31.178 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Mon, 01 Jun 2026 11:54:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Alnwick Medical Group has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.rX39+FMoqV/DbshpkRL87ZvYNUv51i5ST3PG+Qv5FQ61z1dS3gLP+BwZ/OO5q8ORk5Jme2JoqBkgD1yIVcf0nBEoG9Ml/q0naYiBQR3ufQ+w/e9FL+47F/5d+rSS6+v3xaCfGngywIBrGGsDx4NJ5zRhJEOmWcAFNNtI4EcpmkQvCAclXyIIdf6uYKb78vM9DD2oA9l0vDnDJ5K/bA2EFu+Ri2qsfriuSoFvon0mGWnwCurwbMlBCzfaeIXjBf8m X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.20) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.20) [asn: 11377(-0.19), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 66c3807f468328612f5e87aba070dba2@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} [2026-06-01 11:28:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , 2026-06-01 11:28:03, 2026-06-01 11:28:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, 2026-06-01 11:28:03, 2026-06-01 11:28:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:34:18] production.DEBUG: Inbound email data {"dkim":"{@gov.scot : pass}","from":"","subject":"Automatic reply: Data Subject Access Request - Mr Sean Mcguire","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
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If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
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A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
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Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
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Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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[2026-06-01 11:35:16] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Subject access request - Acknowledgement PKCIR:9002","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@pkc.gov.uk\"}","html":"

Good afternoon,

Re: Subject Access Request

Your ref: 100072

I acknowledge receipt of your Subject Access Request received today, 01 June 2026, on behalf of your client Mr Thomas Tarbett. I understand that the information you are seeking is:

  • All information held relating to Mr Tarbett’s time spent in care

I am now processing your request on behalf of the Council’s Data Protection Officer and will issue my response to you within one calendar month of receipt of your request and supporting documents, which, in this instance, is 01 July 2026. This is the limit allowed by the UK General Data Protection Regulation.

Please quote the reference number above, PKCIR:9002, in any future correspondence relating to this request.

Kind regards,

Information Officer

 

Information Rights Team
Perth & Kinross Council

Legal & Governance Services

2 High Street

Perth

PH1 5PH

 

 

 

 

 

 

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system.

The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it.

General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.

","dkim":"{@pkc.gov.uk : pass}","from":"Data Protection ","text":"Good afternoon, Re: Subject Access Request Your ref: 100072 I acknowledge receipt of your Subject Access Request received today, 01 June 2026, on behalf of your client Mr Thomas Tarbett. I understand that the information you are seeking is: * All information held relating to Mr Tarbett's time spent in care I am now processing your request on behalf of the Council's Data Protection Officer and will issue my response to you within one calendar month of receipt of your request and supporting documents, which, in this instance, is 01 July 2026. This is the limit allowed by the UK General Data Protection Regulation. Please quote the reference number above, PKCIR:9002, in any future correspondence relating to this request. Kind regards, Information Officer Information Rights Team Perth & Kinross Council Legal & Governance Services 2 High Street Perth PH1 5PH The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. 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x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2985.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(10070799003)(366016)(19092799006)(1800799024)(376014)(8096899003)(38070700021)(6133799003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|10070799003|366016|19092799006|1800799024|376014|8096899003|38070700021|6133799003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-1: JTg/ojxB/kj/6Q== x-ms-exchange-antispam-messagedata-chunkcount: 2 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ddf8c833-53c6-4ca4-7704-08debfd1d37a x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2985:EE_|CWLP265MB3265:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.76","SPF":"softfail"} [2026-06-01 11:35:19] production.INFO: ClassifyInboundEmailJob: message 554 classified as 'dsar_response' (high). [2026-06-01 11:35:23] production.INFO: FindRelatedDsarJob: message 554 — dsar_id=, confidence=low. [2026-06-01 11:35:26] production.INFO: FindRelatedDsarJob: message 554 response_type=acknowledgement. [2026-06-01 11:35:28] production.INFO: FindRelatedDsarJob: message 554 — extracted reference 'PKCIR:9002' (confidence=high), no DSAR matched. [2026-06-01 11:35:28] production.INFO: FindRelatedDsarJob: message 554 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:39:45] production.DEBUG: Inbound email data {"text":"Your reference: 100323 NRS reference: NRS-DP-2026-839 Dear MMA Legal, Thank you for the subject access request of 28 May you made on a behalf of your client to SG Information Assurance and Data Protection Branch (IADP) Branch. SG IADP forwarded your request to us as we may hold in our custody other records which may be relevant to your enquiry including open government files, other prison and borstal records, and court records. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client's parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to know we created guidance 'Time in care records' which provides information on records NRS holds. Kind regards, Lorna Lorna Cameron Senior Information Governance Officer | Information Governance | Customer Services, Operations and Archives National Records of Scotland | Lorna.Cameron@nrscotland.gov.uk | www.nrscotland.gov.uk ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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Your reference: 100323

NRS reference: NRS-DP-2026-839

 

Dear MMA Legal,

 

Thank you for the subject access request of 28 May you made on a behalf of your client to SG Information Assurance and Data Protection Branch (IADP) Branch. SG IADP forwarded your request to us as we may hold in our custody other records which may be relevant to your enquiry including open government files, other prison and borstal records, and court records.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access.  

 

Clarification request

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

  • The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient.

 

  • The names of your client’s parents.

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to know we created guidance ‘Time in care records’ which provides information on records NRS holds. 

 

Kind regards,

 

Lorna

 

Lorna Cameron

Senior Information Governance Officer | Information Governance | Customer Services, Operations and Archives

National Records of Scotland | Lorna.Cameron@nrscotland.gov.uk | www.nrscotland.gov.uk

 


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","to":""} [2026-06-01 11:39:49] production.INFO: ClassifyInboundEmailJob: message 555 classified as 'dsar_response' (high). [2026-06-01 11:39:54] production.INFO: FindRelatedDsarJob: message 555 — dsar_id=, confidence=low. [2026-06-01 11:39:56] production.INFO: FindRelatedDsarJob: message 555 response_type=acknowledgement. [2026-06-01 11:39:58] production.INFO: FindRelatedDsarJob: message 555 — extracted reference 'NRS-DP-2026-839' (confidence=high), no DSAR matched. [2026-06-01 11:39:58] production.INFO: FindRelatedDsarJob: message 555 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:42:30] production.INFO: ClassifyInboundEmailJob: message 520 classified as 'generic' (high). [2026-06-01 11:43:03] production.INFO: ClassifyInboundEmailJob: message 520 classified as 'generic' (medium). [2026-06-01 11:43:04] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=iqZn7fK1Eh1hl9VzuqIOypujc4RrP6m13avbKMXj8O/0IS0B2tCd1i7MyD8rWVKpQpV6O4NYtR\t MZm9uIEOgbJyOB+OSPFtVcdq8bN6htfnPq4MR7w/ZklmOrTMbqYx05n4M+RG9zD8jcYT/a+lXL\t BaIzY5TGB3Qes5TmZrt05AB4ZCeD4RIgpjSl5UzlGS31soIxw/elmrxOBlQQrpqHvhhiqM/ayK\t gMwMLdYbiahe2fzHxibw+DJ8EZd252tCbnT+kfmn25XgMUPhyIE1CCoEQcb2JcwRaqFKDXhtUY\t uZkaZ3RNrLKLm4UC1apupgeq5IEz0ERJV4t6kc42ggcYmQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=fsEmdNi57iqi1b5fYvz8jrxB2OMhnXSq3LloYnAUueM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=OBXbFSVrU+evPgzqV0KZ7YDJfDky9EKOQu5Iu9NcR2BIe/5in41DY0o+foxyAuHSg5MdMx1+wQ\t UJttpg06Ym/2V31Dj0VEIrSnmCJy3RGLi43YJBWEsY2RtPCP4L/sKL0d800VkibibwAzjdpmkz\t e9rlSAkfcR1YmpZTMbfemwhUHpqFTJwVwIRKKqA1RIYJbf5NwBTTkN3k93Ezonp3aStx+TqpNl\t fi3B3AohDtmDAR3m0OICTllqMJ+/yxDQqxwvTHJvaKrj5SMnMO3Eoic50fcYqacQoo9CtCE/ps\t WXhkmf/loRvfXpgMj+aMzxMk2LMbL/rWvNR+tnRKvRYbrQ==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=N0ayIcwXMgnuXXnqMes2e9pePX1QJZzSpBaU5LQuPAJXmFtu+TuB5JthjAfPMj1hy4cruYMXZv\t w8IF+CCdqytJHOSIBSSD6UipDt36bXbyYry7hwveUbYNPB7bQwO7i2BPSibonbgBNB3osAU2/b\t d7HWk1k7NtB013pqHg8mO3v1wMdAJpM9epXUsfwwGQX3W1u4esMfPoVmh71YYHtFpToQPIzbyk\t 7WGAkAIcg8XwbIqi916eivijXFRibLN3jsSf6DsaW6BeMeKvUa8/OGbsvC1JQbU5vY/A2C3m1C\t CN0SnHxj5NXZAga0FLtFl7eEYDFnbQVcTd44wsiGfxXEOA==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=gjrwkHNLwOb9b1MndigpWCWR8BAxcII3ZJmLTWp6Qq7qwY23Zy222Pl0tZ7WKdPUWfPc0aw4de\t /eTDOEmU0ZfFzq2gHL53CZmVUM2ruC+Yqprd8NqDfyM4gCZNWiMMw+jKrjkty38fkdwRH/94Un\t p26qIpKrPnQS16I7dGRuugwpC81NEJe58LWYHFiLT+M7/PPheeu6Aadx8wAlwfgWA/NdMlpO/W\t oCUdLJvm5aX/aBRfA92ktmuQ9+F/msPRyTd323bh7fO162YUALOrUhFZWiIEGCP2pza0TVLNE/\t +cKeWViiBNxl+m+YqqFAUfC79rrmWncXLzdGsguZKW+bVA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780311270_9dc0aafc6b241d420753e7fe0b191507_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780311271;\tbh=e5EhN+61bJx/NBByOEPP9Hy2UO56NApr9AgX3lTgkKU=;\tb=XVNzgsJBzMyoVJoUK0wrSTXH19M99qlOYJj/bHaT2nCSeDGFk+MsRciEnZ4GoUzU/TAk\t0tc9eQXZg7xlzc39hoF7dfygLj8WhCLVSs2GywHIn841M7ND4MZcJB12sPYtBrqPb9GMmj\ty4G2J+TBymmw57P00rKroE+tc8sKQGQ0wLkHGc1bPEsOxbF0XDaWZI+igJCr/9faN7syY2\trpJVB2AglHb+ZnQ8Tl1Vd5CMYqw5IttAknB25y3QiZll8jwD8rImr3idKHYBxFPI/SkZ1X\tJWUof8cx6Iznysyfahx2TYUnRemYt/2uSo23HMAWPQHN8w2FknfCjS4AVFjNZ/iQ== Date: Mon, 01 Jun 2026 10:54:31 +0000 (UTC) From: Alnwick Medical Group MIME-Version: 1.0 Message-ID: <66c3807f468328612f5e87aba070dba2@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id CQSt03EfSdmWsbUgb2Jcaw for ; Mon, 01 Jun 2026 10:54:34.697 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Hx-0000000GTmY-20hk\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Hw-00000000wQ7-338U\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: by recvd-57b698b956-vgqlr with SMTP id recvd-57b698b956-vgqlr-1-6A1D64E7-17\t2026-06-01 10:54:31.490917721 +0000 UTC m=+2899378.813473417 Received: from [172.31.140.101] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid HPqlcqepTlK8_lN570MdWw\tfor ;\tMon, 01 Jun 2026 10:54:31.178 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Mon, 01 Jun 2026 11:54:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Alnwick Medical Group has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.rX39+FMoqV/DbshpkRL87ZvYNUv51i5ST3PG+Qv5FQ61z1dS3gLP+BwZ/OO5q8ORk5Jme2JoqBkgD1yIVcf0nBEoG9Ml/q0naYiBQR3ufQ+w/e9FL+47F/5d+rSS6+v3xaCfGngywIBrGGsDx4NJ5zRhJEOmWcAFNNtI4EcpmkQvCAclXyIIdf6uYKb78vM9DD2oA9l0vDnDJ5K/bA2EFu+Ri2qsfriuSoFvon0mGWnwCurwbMlBCzfaeIXjBf8m X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.20) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.20) [asn: 11377(-0.19), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 66c3807f468328612f5e87aba070dba2@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"fail","subject":"Alnwick Medical Group has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","attachments":"0","html":"

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","to":"MMA Legal ","from":"Alnwick Medical Group ","text":"� Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �"} [2026-06-01 11:43:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , 2026-06-01 11:43:04, 2026-06-01 11:43:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, 2026-06-01 11:43:04, 2026-06-01 11:43:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:43:20] production.INFO: ClassifyInboundEmailJob: message 520 classified as 'generic' (high). [2026-06-01 11:43:34] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.63;\tiprev=pass (mail-ukwestazon11010063.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.63;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.63 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ihtpOqnEkLLyNPvcvb8fp10KdprDCa66x6thtPTCVDQ=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=kj+Nc6Z97XBYMy3gS0GG7DJrmJ1WoXYkUb36DwtieqjvEvhwBKlzm8uq6x8hdfM0IbXiV9nnGH\t /BBKR/aqV82c8B067HEtyTzLLwQ+clRFbir9NXjn47sUyURtOgU0ctYHEqZ6AWCDiDO4IVrmKB\t +b1Q7nIk6LERCVyo+KgFa9gajgqG3weTVkn3gq79KEyAR3JBRyFZOE3KGsRonwHEFDSFwjpa1h\t CcekHCnaFE7MbjyrABjm8y3PLSEX2DaPgt6NVbR4hS6dp9oCToTHnhqUvrOR6B+JypunJjWiIy\t uVooSSKBAqOTdWH8gqcuaWOSB83RQ+0JeqbWwnImegSq8A==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=ihtpOqnEkLLyNPvcvb8fp10KdprDCa66x6thtPTCVDQ=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=OQ8vH6QM++WSv8vuY8kmtoMvptIrrcZruJsFnxTEHKJgldFK8jbxStkLbYs5ASWn4T5Fliws+Z\t c2CvDlwX8N0NRwztkS9M/LNVFa4hbQsjEFOJwY5Rn+Dc9o3V767ax1X8PfHl8dlewvn56oCDvj\t Wr2dv05IOy8XHE0k4ddQRpMpDhzHFehoqUVCF60Y0i9VBAAdsbdwj0aKxBwZf6NLzxef2VZGvG\t 4I8qIt8eVm0xXJnDQSeyoOiiePGMDKgJkfMarURqVBq8WYQhZNuovUlsVCsq8QX5J13yxbdqka\t qMXItMN7Ac5OnEj93gpfdmecRP0vH7MNJr96qMZXqwOYaw==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:MIME-Version; bh=jLQ7vX2s8gC1MDgi9PFBiCFhTkkiolQhoziv+PgTCHc=; b=HveBN6Th95IMpUaHKrSoKBa8T5xZ7RN6BJFLAmLPlKc/hfy6Fxh6ZorMvSWfUVPIbsRsEXidnZOUOFwpnD8H0FTO/BpZeH3sxwICZ1puPz6M7iHS7Hu+8D9juRxMNG6bX59xp2bhCj/xHohwFCmde2vxmvLclbqxOWM8tloqGAhi2l1j4giol8hZ8RUC2GCPp9SkUr84WNI215csf06xemHPGgVd9EaL9zxYknpfZ2coffTv8OGpXcBSv8tKPgqy/P6V+SjtDK5vIgl9oiJlKmFF+i6rloVziW3KDoxGfzfWjzlg9WTMJPLea/gbpDNmzC8KX6fw+JFHPTon1GK5cg== ARC-Seal: i=3; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=vHKqZDuBq77/+hgRr7pRnCd5em3JuohXOr9iY8UUbQQoO00/ppnXvyTZsbkfNV2dlOP9bsiVsl\t sN12ivNpodlTiSDJNKTpcdzxJF/e6p1le1g9uUlliCiJXyHlb2Hvw7MqS9oHaOB3pekcaDT7Yx\t LrMJzbejjaqL8MXQslYeiLjuzv1y5Ibr121ZlI9qFtCCc0ioj5J89unfHniwp2ThcgLsFDqiSR\t AVeps4TFaDM+d8Ydz+z9SrIGTEVXyr74i6Yu0Fwvpz6CabPrqVoZ0M2j1zf0FL5X4Ng+/GCg5V\t 5LCdlFiDEBOE+vEFNS8Fyj97CxWLSJNv2cyHtDnT+M3HWw==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=qdKpiBhsKDTUGmuErd4ijedujSUgtui34dX/2gWJ7NyKWK5SNa2O1XT5lnEb/fevrYoa+dE9wi\t yZwineMIc9L3pLoP2hwaOf9spkuHajr//EhR36YIObUgn3+aqsD//Y7ecmaKdFwQ+kgRtiIzFF\t AkBy7pFz59EI98LMTlhr55HR6kdQyW+KXTRBv/66lZTwC1ftlrPZ2ZEeb75e/0m884z69Qbzll\t qhdET9gUk9Hw027Ea/gUFKsJ7AK+H1OxZk2XL/oG6LOPC/sXCWS8DmSB6Y1bVPxRu9EhtsfoXb\t oMX6dqHQxvmsY001VTjW9zKcSevcCPk2XLowkDe+OLyC9A==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=o+ZcOahOhhJqCyypx60h104ORMCtGfVhnFWfAHVgNZGre4fD/q8Obw8BobFVwnVpB5OGkt/Jo3ECKwuiOI2CiBZqcualYXduvWI1K8kI4ubxcvzGllSbeLpAfCbxmJF1xVkEDyE7SsQJMvervu0rI2ADKiLrZpr6NGB4qt4SP54oxBgGIJL4sH1kjTdcKpAtBAmp82oKrL13ILD+buyM88nO5JBaFAPI56doLxvzZ248ipO951WUCXIIPvwRuxRKYjTm7p1OS68+hS0yFjJ+/4P5udViUpaqlp7gd4upB4++pAgj6pvtfWAL7LQirIm33MdyPU7/NAEypBWkElam5w== Accept-Language: en-GB, en-US Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11010063.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.63;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.63 Content-Type: multipart/related; boundary=\"_004_LOYP123MB2687731D9F8F62B16849150F9A152LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=jLQ7vX2s8gC1MDgi9PFBiCFhTkkiolQhoziv+PgTCHc=; b=aAYJgiaeVAQef2LEsnTc+h0+czupNxfbXdx5Bi/jFwo44qyEoy2dfDfMS778LcLJoOTGIPgXpfOo/a6ZmfBCH8DKcBtUdjRKna3xfa65tIhJh+VeZwen4SyuboTYxPQpx5pefgi1l1z4UDFTzFoSKjqpkpOoJv2fXQsw3Fmsm7sQb/YXVKeiITnXXNeGnfLABtYBMMlDrE4NOOSLEIo6ZZcQAQofciD/w19hoQh2LrmvTEvDZxjgOy4cnyMhZ0DPd4aXMYWve0YqEZFFgd/2+gLFMySx5pA4rJnQbK/z42x05gXQwh984k/ukx/Nta9OCJ1Q9HXkyVmcZjRlG+ss9A== Date: Mon, 1 Jun 2026 11:42:12 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id avXkSPzaQPy_vq9Du-EUcg for ; Mon, 01 Jun 2026 11:43:33.071 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU13L-0000000Gyvb-40js\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 12:43:32 +0100 Received: from mail-ukwestazon11010063.outbound.protection.outlook.com ([52.101.195.63] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wU13L-00000009xbN-1HZB\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 12:43:31 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO0P123MB7733.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:428::5) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; Mon, 1 Jun 2026 11:42:13 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Mon, 1 Jun 2026 11:42:13 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.63 as permitted sender) client-ip=52.101.195.63; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Mon, 01 Jun 2026 12:43:31 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr Sean Mcguire Thread-Index: AQHc8bqQmc3xi1wQlUSU1Ja5UEe3O7Ypk+L4 Thread-Topic: Data Subject Access Request - Mr Sean Mcguire To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 3604159d-b6ac-4845-6c41-08debfd2d293 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 01 Jun 2026 11:42:12.9801 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: SZa9FDbCtOJU4noTxsKh/+5lpYHhqTyWxSxLzzwKe29Dn6YWGO7oHdfD0r4uhXOP2FYbqzqJ8Og0gL78NGOgeJa+Uy/0vDrO1RoWwuCbBwA= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P123MB7733 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.63 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: MIME_BASE64_TEXT(0.10) Symbol: IP_REPUTATION_HAM(-0.87) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.71) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.64) Symbol: SPF_REPUTATION_HAM(-0.69) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.195.63(-0.63)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.63:from] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71669372437349] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64360341222598] X-Symbol: SPF_REPUTATION_HAM(-0.69) [-0.69966524830011] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687731D9F8F62B16849150F9A152@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.1 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-06-01T11:42:12.220Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Privileged; 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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:54ac3d91-6c44-407a-9e2d-76b3c4798f0e] Sensitive ________________________________ From: MMA Legal Sent: 01 June 2026 12:33 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Sean Mcguire Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Sean Mcguire Client Reference: 100204 Client Address: 33 Thomas Grant Avenue, Gosport , Hampshire, PO12 1GB Date of Birth: 01/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachments":"1","dkim":"{@nhs.scot : pass}","content-ids":"{\"54ac3d91-6c44-407a-9e2d-76b3c4798f0e\":\"attachment1\"}","html":"
Sensitive

Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 12:33
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Sean Mcguire
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Sean Mcguire
Client Reference: 100204
Client Address: 33 Thomas Grant Avenue, Gosport , Hampshire, PO12 1GB
Date of Birth: 01/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Re: Data Subject Access Request - Mr Sean Mcguire","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7b19mv8ipmgg3D86oH1"}} [2026-06-01 11:43:35] production.INFO: ExtractMessageAttachmentsJob: attachment 553 (Outlook-os1ke2yf.png) skipped — unsupported type. [2026-06-01 11:43:38] production.INFO: ClassifyInboundEmailJob: message 556 classified as 'dsar_response' (high). [2026-06-01 11:43:43] production.INFO: FindRelatedDsarJob: message 556 — dsar_id=, confidence=medium. [2026-06-01 11:43:45] production.INFO: FindRelatedDsarJob: message 556 response_type=acknowledgement. [2026-06-01 11:43:48] production.INFO: FindRelatedDsarJob: message 556 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 11:46:26] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
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Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","attachments":"0","SPF":"softfail"} [2026-06-01 11:46:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-06-01 11:46:26, 2026-06-01 11:46:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-06-01 11:46:26, 2026-06-01 11:46:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 11:50:13] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","text":"Good afternoon, I am e-mailing in relation to your request for your client Paul Carroll 13/04/84. Unfortunately, we do not hold any notes for this patient. Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","subject":"REF: 100318","html":"
Good afternoon,

I am e-mailing in relation to your request for your client Paul Carroll 13/04/84. Unfortunately, we do not hold any notes for this patient.

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_LOYP123MB34545C758F380FE36523B755C1152LOYP123MB3454GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=x8fkwhrAsCoY0ehGirkXKYNDyFDUc6+SxPWjXpFdBXg=; b=IbcKXnE6FrPAzvgoqplm9JwSQasvYeT9yeJvWts7txoX+I2R1YCEb8sLLdlm14/5GQOh3HFJwGM7NiCbOD7kUjG24P9hBWWVlfL2xBOr3AWBKjmufXeOiuEbCm3SAUPeRTXShDz/d8ewzKlzS5L7I+pzO1MtWhowyRikeoHdknpJS3mXmC65A5zluxZe95tFsV3Vlrj4S+DAXym2IrLrVKARRZmCGsLmfv9PFUje9SAQFn4P5HFjELmLGR7pouewgNxQfga/3KhRTYRttltBf+i7TonH49Gu23OXmfp0sONUphHs1fQv4YHLpaIdaw67tUgrYSi+RhT3M0HPSQl1xA== Date: Mon, 1 Jun 2026 11:50:00 +0000 From: \"fv healthrecs-legal (NHS Forth Valley)\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id DQfN-yNISpCrhjD5BmLZYg for ; Mon, 01 Jun 2026 11:50:12.424 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU19m-0000000H27N-3a8o\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 12:50:10 +0100 Received: from mail-uksouthazon11012051.outbound.protection.outlook.com ([52.101.96.51] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wU19m-00000006Yj6-1a2f\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 12:50:10 +0100 Received: from LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:11d::6) by LO0P123MB6556.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:24a::11) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.16; Mon, 1 Jun 2026 11:50:00 +0000 Received: from LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a]) by LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a%7]) with mapi id 15.21.0071.015; Mon, 1 Jun 2026 11:50:00 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of nhs.scot designates 52.101.96.51 as permitted sender) client-ip=52.101.96.51; envelope-from=fv.healthrecs-legal@nhs.scot; helo=LO0P265CU003.outbound.protection.outlook.com; Resent-Date: Mon, 01 Jun 2026 12:50:10 +0100 Resent-From: evidence@mmalegal.co.uk Subject: REF: 100318 Thread-Index: AQHc8byk3O0jykI4WEK/+bIWs8Z38w== Thread-Topic: REF: 100318 To: MMA Legal X-Forwarded-For: fv.healthrecs-legal@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 5b08decc-afb4-45ee-10b9-08debfd3e8f6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 01 Jun 2026 11:50:00.0231 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: DoS3vSknlu0qBM/eS6H4GV+PflZdxMvsxGkupfcngy3i7nXzhyNWvCW/VMNQQxJ5HLETEMztfRoYv4/cx9rpse3y1U4RfVF1I/1N9iXRifucLNI2asTLVR6fZNJuPAi9/IHsWxSzcblAZeM1/nMVcQ== X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P123MB6556 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.51 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: SUBJ_ALL_CAPS(0.82) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.48) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.89) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.76) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.65) Symbol: SPF_REPUTATION_HAM(-0.75) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: SUBJ_ALL_CAPS(0.82); Subject contains mostly capital letters [11] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.48); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.51(-0.65)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.51:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.76) [-0.76514568381925] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.65) [-0.65858561091006] X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75261859599202] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB34545C758F380FE36523B755C1152@LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(376014)(1800799024)(19092799006)(6133799003)(38070700021)(11063799006)(56012099006)(18002099003)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|376014|1800799024|19092799006|6133799003|38070700021|11063799006|56012099006|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5b08decc-afb4-45ee-10b9-08debfd3e8f6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB3454:EE_|LO0P123MB6556:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","SPF":"fail"} [2026-06-01 11:50:17] production.INFO: ClassifyInboundEmailJob: message 557 classified as 'dsar_response' (high). [2026-06-01 11:50:23] production.INFO: FindRelatedDsarJob: message 557 — dsar_id=, confidence=low. [2026-06-01 11:50:24] production.INFO: FindRelatedDsarJob: message 557 response_type=no_record. [2026-06-01 11:50:25] production.INFO: FindRelatedDsarJob: message 557 — extracted reference '100318' (confidence=medium), no DSAR matched. [2026-06-01 11:50:25] production.INFO: FindRelatedDsarJob: message 557 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 11:51:27] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA893f402bb3894dbd1de3628edcf87d2c","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E4OTNmNDAyYmIzODk0ZGJkMWRlMzYyOGVkY2Y4N2QyYyIsImZyb20iOiIrNDQ3OTMyMjc4NjMwIiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDMxNDY4NiJ9.0miH5Amxg6kJgo41KLEHAYf3E6b1K68NHkMFIjvqAm-MVoq6MHl9o3yaLUO3KQfg8auv9Os1cHmozl5Bu5KyKA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447932278630","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447932278630","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-06-01 11:51:53] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA893f402bb3894dbd1de3628edcf87d2c","DialCallSid":"CAb8dde8af21089c85cb14d3fd5638798e","DialCallStatus":"no-answer","DialCallDuration":null} [2026-06-01 11:55:13] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.66;\tiprev=pass (mail-uksouthazon11010066.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.66;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.66 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=TlpAnee/fPEcsOCGb/YHUcVsNg6+hG7nT6X+hvgn+f0=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=EL3Ug9ZNt3nkyPdH/brc6ePNOsu5UtSXGExrfK0dJvcjz68z9Lxa+tJTsq03teQwXoP7sKSaBz\t f4MzjV7AYveut+0E2Fn0sq1KuPRlQgSBVbK7hJKie7xOKDD5bdb6nRIIykWgOxI/TtVkTPIykv\t 0oCrPDDSDZLIhAQ4fR74dQcxS1mpL/JDHYtJ3UvYnaM2GYvevLP/5yi2NFhqkd4AIvZH4mRLWu\t +kqlnXQsADmUiEwKMQMWlzwI33RakIawK6QmaAhblnKzMekloHh419rkGaAoE38MA3Y1Ck6cvP\t tHV785FXRMAGtfOpQHHSEalNmVcLSkgJYsf63rHZpioUFw==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=TlpAnee/fPEcsOCGb/YHUcVsNg6+hG7nT6X+hvgn+f0=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=KMNfdHFykQgAcrcyYElpQnSbez/6kAw4D3mxW8zg6WrHi7qbgeHgPGBRhUhkcQ6cdggafFRJ0/\t 5WQ/2kAe3z6JQw1BXj21vtNSQ5RGD77MmTsxVOV1hhmM909RTlRNEL2Ne0qU66elqb9MgTkXmI\t PVhvsp61EnMM+JhN+p+mennYZSxiLLu8JpGHEKdkOucnH6RzHjcm2DXNROq0RhboPsB1GqaU6b\t 1/9bsi4uCjs9YDQyV2qVMgpMlxAa5HLaZ+NAh5rJ/yMa3ziqj3IeNpRH0F9G6PkJ2Df+JMwYVC\t X/5EXrYAfCmA8BNXFTGjqFYPS0UtHTdabfWdXpLKGF9RnA==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:MIME-Version; bh=bUzdqjwk0UedKAOdOfR5HHGf5kTv8Xx9K5O+DukdiZQ=; b=HiEzslDsbWyeEr6bMkua37j3KaA46/dWBocsmAhjl3iBcH11S/BDss4nK57wfKKNDMP7ZyL6LvNMLx+gNL8h58tXRHSdCWsBF4lgGQlntXBjBPIcy8apxhLoXUErKpFSMgCcoYjcXbRzyQ4wOATi5uCyYS7IidesKqsVW708knY0aLc5D0d6zFuq6rG2GCG/kkrY+7Qd6tCp1kSt2H5H614/q4XAJH3gHI74g4FQgPDMcZcWCragYfnLcv8mDpF4fm7owPUXom4IMk+xW1f0zKR6GBcGih3B39zjzj7Ju+Kre0vaKMbKJ9MdrxPpBPx87o4ICJ2B6xSiGPJBd13E6g== ARC-Seal: i=3; cv=pass; a=rsa-sha256; d=fwd-relay2.stackmail.com; s=s1;\t b=abUzSwRR5kaaZDopLmrX/kS9gYFmpX98pvfrbaMuphApq6hxxVURmDR9w8WbKs3wcxLPYgWDNw\t uNefO1d0IgLK7do20rJ79eTIhHsGpO6NuMD+uylqMfS43SkmnbUfvxrLYztl9RGaaXGEO6U1x1\t 8dWpAnqSr/21PaCHHMlAD2AlPtuQUO9CLxPskmi/UN3Pew+508PD3GcqFvyTldwCVSxjWmu/ee\t sXJuZWp/SFZ9zPeEBKsoANnE32B5oj3kvGzFu7OWvM6VB0KMZpjJlpQF0YBY1ME30jLxekqtyB\t BO7Sutr1hEmQjOYSeFPbYIcIOn0QHRQzJsMZesZ+xkp9GQ==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=hIsm0dEQabRNY27PE6uNZq5iggpYOUM/45rGS2S+D157mJfWxop/PCCK0gFU5m96sR9/jOHcqe\t ThkzitN+vtsL8VlbSW7d7pGs2mF2+TpOeChl2EIWyig4cVJXyysl9HvUIyWaotO/Y8zsOKLX/v\t pIH25SXV7oevIy7sQcNheEa0LPU6M3QPGVfQ/ux4URGsN8KGRMXjujNWn5pY1sUjaETl/1ua3b\t gU9fjRxe5vfXFzJyj39MIBqzzu2nNjIuVxRyZEPV0HUyqDYApZWS0iO2n3hUzqNaB2L9eFPqGx\t E5xMJvbXveURFT3kYojb9WCS/TM3JAm8tPYEHI95de0MQg==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=wvQ88ThXti6n4gHRDX2orTHg6sYHKUuhpCEt8OPx3Id7Un3cTW2RaIjZAE3lDivvlbi8lUmI8lQDYC/xI4JmcUmxKmhgFRkBlnqctVD9UGp1b1Oqh4ndWAfuKlGqjAbHIfq8IBSYQrNp9JmuN+o/t5ZHL1svZknJ0ki7uK0yLLbxTcxeQLLPCC0dWLz55hDH5H2cuB5r8rOOT4105zW9tvafUJaYpbqa6b/1NgcG4W8c+jVcZCAeFMAfXFiS5Uhv9w/CfqFNc07ETu7Foz6V2MwcKmnYy5blRdKdO+StQyUW7Tkj43ngGJiQqPekQPx5MtiIvAwybVHPjctG6f7DAg== Accept-Language: en-GB, en-US Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11010066.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.66;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.66 Content-Type: multipart/alternative; boundary=\"_000_LO2P123MB5654DAEDB0B1DF5F6A794FC2DF162LO2P123MB5654GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=bUzdqjwk0UedKAOdOfR5HHGf5kTv8Xx9K5O+DukdiZQ=; b=crZEORlwWHKjQEMuBvA763gP6WxzeHtDT4ZfinRo+JHUDxPxuownfo1jpoKTOWHot5mfyIVT3Plna+zo9wUwXuBx8A0cv8GdZDBDwVYx9R0uzpn+3RGrwI3REhYeevt0nIMMQ/edoG0GvT4kAZEdV/90zq9QEK6FJXOS/fE2ZX4Gof+YVjncWBOTQj04I4kJzzAqE31AVStXzQtLLFnUi4RvuaYRrvGaDqbHxHmm4qtNj+F0q70iR9Rmk4/LgoK+h1gZB+8x5CQ5gQod+Ducho6XssBxSUpTH14dVJJDy9bNWBKAG2QkoFZOS1Z10rrGb7UpsThUMnx8ZCOjmlk/ow== Date: Fri, 29 May 2026 12:52:00 +0000 From: dg.dpa-office In-Reply-To: <1Gkfh7FcTKm_TYw7WmjxYA@geopod-ismtpd-7> MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id nAM-SCN4Qya0n7tIZnmrMg for ; Fri, 29 May 2026 12:52:05.002 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSwh1-00000001ZUz-3NE1\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 13:52:04 +0100 Received: from mail-uksouthazon11010066.outbound.protection.outlook.com ([52.101.196.66] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSwh1-00000002WOD-0Ge0\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 13:52:03 +0100 Received: from LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:224::6) by LO6P123MB6673.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2d8::14) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; Fri, 29 May 2026 12:52:00 +0000 Received: from LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM ([fe80::94dd:63ab:c2ea:850]) by LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM ([fe80::94dd:63ab:c2ea:850%3]) with mapi id 15.21.0071.014; Fri, 29 May 2026 12:52:00 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.196.66 as permitted sender) client-ip=52.101.196.66; envelope-from=dg.dpa-office@nhs.scot; helo=LO3P265CU004.outbound.protection.outlook.com; References: <1Gkfh7FcTKm_TYw7WmjxYA@geopod-ismtpd-7> Resent-Date: Fri, 29 May 2026 13:52:03 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Helen Martin Thread-Index: AQHc7pHccuEpglyR2kSxy/d94vOmBbYk9q1i Thread-Topic: Data Subject Access Request - Miss Helen Martin To: MMA Legal X-Forwarded-For: dg.dpa-office@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 2a10eb3c-042a-4ed0-6421-08debd811347 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 12:52:00.4763 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: sJeY282r/Jw8f6OGXsNi26+YOvMOBF7wqWN4c6hXHyxOVeOXrNpBBVCBMNY7pTWoi7kmBRe0sOkCi2Z5op5a8RJMRtJfT7Ti4M6UmPx0hyo= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO6P123MB6673 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.66 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.44) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-1.03) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.73) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.79) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.03) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.196.66(-0.78)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.66:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73011418739232] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.79) [-0.79356228316255] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72031169626366] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB5654DAEDB0B1DF5F6A794FC2DF162@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(8096899003)(18002099003)(22082099003)(38070700021)(56012099006)(11063799006)(5023799004)(6133799003);DIR:OUT;SFP:1101; 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The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","from":"dg.dpa-office ","subject":"Re: Data Subject Access Request - Miss Helen Martin","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}"} [2026-06-01 11:55:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 11:55:13, 2026-06-01 11:55:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-06-01 11:55:13, 2026-06-01 11:55:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 12:01:21] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAc78d913d253d3ce8b1d822dc7af6a696","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FjNzhkOTEzZDI1M2QzY2U4YjFkODIyZGM3YWY2YTY5NiIsImZyb20iOiIrNDQ3OTMyMjc4NjMwIiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDMxNTI4MCJ9.teh2_bU5mqfJoR7ocr_AYcNQz5tEo9bpalzFqjz3gzkH1TunfOYkBjSL1Szvs7DZl2_w06cvAt2OJvHQ2CO0xQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447932278630","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447932278630","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-06-01 12:01:47] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAc78d913d253d3ce8b1d822dc7af6a696","DialCallSid":"CA1adc0a844c44bffdb0a48113f3aa389f","DialCallStatus":"no-answer","DialCallDuration":null} [2026-06-01 12:01:51] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAc78d913d253d3ce8b1d822dc7af6a696","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-06-01 12:01:57] production.INFO: AutoTranscribeRecordingJob: submitted recording 106 → AssemblyAI 88a70e9b-ca0b-4918-9eca-00c84f6b21d2 [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "382d6222-d9bd-4fc1-bd66-4ad6765e6cd6", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "fe43742e-0761-4b89-b103-ecfcb1783ffb", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "addecab4-f024-4854-b405-67e44d50c396", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "be290de7-05b3-4923-8572-0fb86bdde12a", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "ca5158ef-52c1-4b65-856e-2d57a4a0e1cf", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.21] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "0f6bfa82-856b-4265-b4c7-5a4d21212851", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "706069c8-b561-4e64-a9f5-3ce8e8626bd1", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.23] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "5753ac82-5310-4b8e-a82d-ce929b63b5bd", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.24] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "f05f67e8-15c0-4d22-8d1b-1df13ace03f8", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.25] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "7a8a7d7a-d1ea-40ab-9b68-49e5062cbaac", "socket": null } [2026-06-01 12:01:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:02", "recording_id": 106, "communication_id": 167, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 2, "solicitor_id": 1, "id": "8584df80-d83f-4f28-9a42-6d3864283d16", "socket": null } [2026-06-01 12:02:58] production.DEBUG: CheckTranscriptionStatusJob: recording 106 → AssemblyAI status=completed (check #0) [2026-06-01 12:02:58] production.INFO: CheckTranscriptionStatusJob: completed for recording 106 after 0 checks. [2026-06-01 12:02:58] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 106. {"status":404,"body":"Not found"} [2026-06-01 12:02:58] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 106. [2026-06-01 12:04:21] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA6b923d3c3e35018993aec00af28924e3","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2YjkyM2QzYzNlMzUwMTg5OTNhZWMwMGFmMjg5MjRlMyIsImZyb20iOiIrNDQ3OTMyMjc4NjMwIiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDMxNTQ2MSJ9.BMf6XXFLxn_aDG9N-4_7qC2cVmQiOWn7egDSr_6VhjiPRe47cSpb9Orsz-9g4nQ1gus9I6n9F3tl7mZZhc6vDQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447932278630","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447932278630","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-06-01 12:05:07] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA6b923d3c3e35018993aec00af28924e3","DialCallSid":"CA99607599142da54ac7af16c653dd27e8","DialCallStatus":"completed","DialCallDuration":"39"} [2026-06-01 12:05:10] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAbb530d4d62f3e4ab1bfd434aad60dc72","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FiYjUzMGQ0ZDYyZjNlNGFiMWJmZDQzNGFhZDYwZGM3MiIsImZyb20iOiIrNDQ3OTMyMjc4NjMwIiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDMxNTUwOSJ9.VTokaIvhxdWzzTDpVAMxOGyypBjxcURQgR6Di69iG9uq1i1c2uaMmT3Ky19qj6FW9oFcvbz5k9AozBCLrneWnQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447932278630","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447932278630","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-06-01 12:05:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 107 → AssemblyAI abb2fd8d-0c8c-4281-9c3c-5074e6d24ab9 [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "5d1e3418-817d-47de-bb22-45d95e5d9f00", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "0164de7d-77f4-4dc6-8877-148bd0658136", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "e4c2b727-24ef-4af4-8ada-59344f0a83fb", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "85384c45-703f-47bd-b7f4-cc3285079007", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "cc9181d1-6c91-416e-8851-3df39bdbd189", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.21] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "b1622dd4-4571-44b8-b11a-e9279d5b0c22", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "15dfd6f2-2c5d-4a0f-ac61-167ee26d8441", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.23] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "55bb8221-e6c4-4e05-b303-6afd5c5bd506", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.24] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "388bac6e-a982-4c98-beb1-72fcc3dbec6c", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.25] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "575b9349-bff8-41c1-bb27-1f659a133c01", "socket": null } [2026-06-01 12:05:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:40", "recording_id": 107, "communication_id": 168, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 40, "solicitor_id": 1, "id": "a81a9a2c-970b-44e9-a373-af04b1ef849d", "socket": null } [2026-06-01 12:05:19] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAbb530d4d62f3e4ab1bfd434aad60dc72","DialCallSid":"CA1f9f76bdd14a3470fea424753fe788a6","DialCallStatus":"completed","DialCallDuration":"3"} [2026-06-01 12:05:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 108 → AssemblyAI c13ef78d-17e5-4f52-97f7-54dcc5dc71b6 [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "665f8d64-b3b3-4a8c-a4f6-c7c2cd83af8e", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "2573069f-bf9a-4f44-bef3-b74349f5f247", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "d256b0ac-5e62-4f8e-b9fb-312a5006bde1", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "75542db4-197d-409b-b508-06bbb95d41e0", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "f76030a2-cf94-405f-9fb0-e7ad85b14105", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.21] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "351d8245-f939-4c41-8ee3-c0c5b079db0b", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "b5131744-ba0e-419a-8eaf-b19f1b82b0e9", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.23] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "5d2d47a0-569c-4b1f-850c-5e972ad45037", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.24] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "556420bc-78a8-4469-b450-6c1bcd009b0e", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.25] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "5249bcaf-5d74-411b-a343-b473bcad3ec9", "socket": null } [2026-06-01 12:05:28] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Michael Parle \u00b7 0:04", "recording_id": 108, "communication_id": 169, "client_id": 2, "caller_name": "Mr Michael Parle", "duration": 4, "solicitor_id": 1, "id": "08441df6-bfd6-4b27-a0e6-f798628128a6", "socket": null } [2026-06-01 12:06:17] production.DEBUG: CheckTranscriptionStatusJob: recording 107 → AssemblyAI status=completed (check #0) [2026-06-01 12:06:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 107 after 0 checks. [2026-06-01 12:06:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 107. {"status":404,"body":"Not found"} [2026-06-01 12:06:19] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 107 [2026-06-01 12:06:29] production.DEBUG: CheckTranscriptionStatusJob: recording 108 → AssemblyAI status=completed (check #0) [2026-06-01 12:06:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 108 after 0 checks. [2026-06-01 12:06:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 108. {"status":404,"body":"Not found"} [2026-06-01 12:06:29] production.INFO: ClassifyAndScoreCallJob: skipping recording 108 — too short to classify (duration=4s, words=3). [2026-06-01 12:07:10] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","SPF":"softfail","attachments":"0","cc":"","subject":"NRS-DP-2026-842 - MMA Legal - Clarification Request - 01 June 22026","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Lorna.Cameron@nrscotland.gov.uk\"}","text":"Your reference: 100276 NRS reference: NRS-DP-2026-842 Dear MMA Legal, Thank you for the subject access request of 28 May you made on a behalf of your client to SG Information Assurance and Data Protection Branch (IADP) Branch. SG IADP forwarded your request to us as we may hold in our custody other records which may be relevant to your enquiry including open government files, other prison and borstal records, and court records. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client's parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to know we created guidance 'Time in care records' which provides information on records NRS holds. Kind regards, Lorna Lorna Cameron Senior Information Governance Officer | Information Governance | Customer Services, Operations and Archives National Records of Scotland | Lorna.Cameron@nrscotland.gov.uk | www.nrscotland.gov.uk ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Your reference: 100276

NRS reference: NRS-DP-2026-842

 

Dear MMA Legal,

 

Thank you for the subject access request of 28 May you made on a behalf of your client to SG Information Assurance and Data Protection Branch (IADP) Branch. SG IADP forwarded your request to us as we may hold in our custody other records which may be relevant to your enquiry including open government files, other prison and borstal records, and court records.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access.  

 

Clarification request

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

  • The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient.

 

  • The names of your client’s parents.

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to know we created guidance ‘Time in care records’ which provides information on records NRS holds. 

 

Kind regards,

 

Lorna

 

Lorna Cameron

Senior Information Governance Officer | Information Governance | Customer Services, Operations and Archives

National Records of Scotland | Lorna.Cameron@nrscotland.gov.uk | www.nrscotland.gov.uk

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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[2026-06-01 12:07:21] production.INFO: FindRelatedDsarJob: message 558 — dsar_id=, confidence=low. [2026-06-01 12:07:23] production.INFO: FindRelatedDsarJob: message 558 response_type=acknowledgement. [2026-06-01 12:07:25] production.INFO: FindRelatedDsarJob: message 558 — extracted reference 'NRS-DP-2026-842' (confidence=high), no DSAR matched. [2026-06-01 12:07:25] production.INFO: FindRelatedDsarJob: message 558 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 12:10:27] production.DEBUG: Inbound email data {"from":"","subject":"Automatic reply: Data Subject Access Request - Mr Joseph Stirling Mcgurk","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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[2026-06-01 12:10:34] production.INFO: FindRelatedDsarJob: message 559 — dsar_id=, confidence=medium. [2026-06-01 12:10:36] production.INFO: FindRelatedDsarJob: message 559 response_type=acknowledgement. [2026-06-01 12:10:38] production.INFO: FindRelatedDsarJob: message 559 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 12:13:06] production.DEBUG: Inbound email data {"from":"Alnwick Medical Group ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"MMA Legal ","text":"� Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �","html":"

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=gjrwkHNLwOb9b1MndigpWCWR8BAxcII3ZJmLTWp6Qq7qwY23Zy222Pl0tZ7WKdPUWfPc0aw4de\t /eTDOEmU0ZfFzq2gHL53CZmVUM2ruC+Yqprd8NqDfyM4gCZNWiMMw+jKrjkty38fkdwRH/94Un\t p26qIpKrPnQS16I7dGRuugwpC81NEJe58LWYHFiLT+M7/PPheeu6Aadx8wAlwfgWA/NdMlpO/W\t oCUdLJvm5aX/aBRfA92ktmuQ9+F/msPRyTd323bh7fO162YUALOrUhFZWiIEGCP2pza0TVLNE/\t +cKeWViiBNxl+m+YqqFAUfC79rrmWncXLzdGsguZKW+bVA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780311270_9dc0aafc6b241d420753e7fe0b191507_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780311271;\tbh=e5EhN+61bJx/NBByOEPP9Hy2UO56NApr9AgX3lTgkKU=;\tb=XVNzgsJBzMyoVJoUK0wrSTXH19M99qlOYJj/bHaT2nCSeDGFk+MsRciEnZ4GoUzU/TAk\t0tc9eQXZg7xlzc39hoF7dfygLj8WhCLVSs2GywHIn841M7ND4MZcJB12sPYtBrqPb9GMmj\ty4G2J+TBymmw57P00rKroE+tc8sKQGQ0wLkHGc1bPEsOxbF0XDaWZI+igJCr/9faN7syY2\trpJVB2AglHb+ZnQ8Tl1Vd5CMYqw5IttAknB25y3QiZll8jwD8rImr3idKHYBxFPI/SkZ1X\tJWUof8cx6Iznysyfahx2TYUnRemYt/2uSo23HMAWPQHN8w2FknfCjS4AVFjNZ/iQ== Date: Mon, 01 Jun 2026 10:54:31 +0000 (UTC) From: Alnwick Medical Group MIME-Version: 1.0 Message-ID: <66c3807f468328612f5e87aba070dba2@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id CQSt03EfSdmWsbUgb2Jcaw for ; Mon, 01 Jun 2026 10:54:34.697 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU0Hx-0000000GTmY-20hk\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wU0Hw-00000000wQ7-338U\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 11:54:33 +0100 Received: by recvd-57b698b956-vgqlr with SMTP id recvd-57b698b956-vgqlr-1-6A1D64E7-17\t2026-06-01 10:54:31.490917721 +0000 UTC m=+2899378.813473417 Received: from [172.31.140.101] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid HPqlcqepTlK8_lN570MdWw\tfor ;\tMon, 01 Jun 2026 10:54:31.178 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Mon, 01 Jun 2026 11:54:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Alnwick Medical Group has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.rX39+FMoqV/DbshpkRL87ZvYNUv51i5ST3PG+Qv5FQ61z1dS3gLP+BwZ/OO5q8ORk5Jme2JoqBkgD1yIVcf0nBEoG9Ml/q0naYiBQR3ufQ+w/e9FL+47F/5d+rSS6+v3xaCfGngywIBrGGsDx4NJ5zRhJEOmWcAFNNtI4EcpmkQvCAclXyIIdf6uYKb78vM9DD2oA9l0vDnDJ5K/bA2EFu+Ri2qsfriuSoFvon0mGWnwCurwbMlBCzfaeIXjBf8m X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.20) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.20) [asn: 11377(-0.19), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 66c3807f468328612f5e87aba070dba2@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"fail","subject":"Alnwick Medical Group has sent a copy of your Subject Access Request"} [2026-06-01 12:13:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , 2026-06-01 12:13:06, 2026-06-01 12:13:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, 2026-06-01 12:13:06, 2026-06-01 12:13:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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[2026-06-01 12:26:35] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=none smtp.helo=gw000222-eu.fortimail.com;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=RAqR9WJmsxQmH+/gWWoDH8t4+x82D/+Udr4Otsx9iHo=;\th=Resent-From:Resent-Date:DKIM-Signature:MIME-Version:Content-Type:\t 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x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-exchange-transport-crosstenantheadersstamped: CWLP265MB3138 x-ms-office365-filtering-correlation-id: 0bc4c67b-e307-48ba-7bd2-08debfd9012a x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOBP265MB9154:EE_|CWLP265MB3138:EE_ x-originatororg: scotsconnect.mail.onmicrosoft.com","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.82","SPF":"pass","from":"","subject":"Automatic reply: Data Subject Access Request - Miss Margaret Bullen","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0","dkim":"{@gov.scot : pass}","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
"} [2026-06-01 12:26:40] production.INFO: ClassifyInboundEmailJob: message 560 classified as 'dsar_response' (high). [2026-06-01 12:26:44] production.INFO: FindRelatedDsarJob: message 560 — dsar_id=, confidence=low. [2026-06-01 12:26:46] production.INFO: FindRelatedDsarJob: message 560 response_type=acknowledgement. [2026-06-01 12:26:47] production.INFO: FindRelatedDsarJob: message 560 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 12:27:29] production.DEBUG: Inbound email data {"to":"","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

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boundary=\"--=172e5864-36f9-4f8c-9c84-59785e7abf78\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=mbQ22WT4HlmUZ4MsXQ29uJGffafd6V1bPk7d33+s2RI=; b=Jhe1nCXkUGzM4AzBAUGHos48gHQUx7zBwWTo25Q3kO05uLlXWXUurvFJB+eHwAmgBdIjnfJlj8t4Cii9tm3I2Qrn0kYDVIIEtnPgitnzCQFEPIZuSS092vvUOqIYUpkTQY0Ntq/UZTAXwM58e1k4mY8fIVDcBQNVGXj16gnQmrPdNswxdWQVzqUfnRuEnKokTVnfdhm9J4X0ZOGMPtbj71/nJr2hTu2f6Ayac+Ej7cUeLCTT34btynvCiItZRFco6Wq0udrQE84cnW3oJsYWd+Hu8Sc9wYrZ9gHqU8ERgg7MNDpKIaH2DinVatWfbdBaJ2sFDmoaN40QIxuI9SgvyA== Date: Mon, 1 Jun 2026 13:27:10 +0100 From: MIME-Version: 1.0 Message-ID: Received: from bounce-relay2.stackmail.com (mxd [185.151.28.83]) by mx.sendgrid.net with ESMTP id AU-7Fy2aQmyJCjt1jHwtAA for ; Mon, 01 Jun 2026 12:27:26.422 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wU1jk-000000035af-3CRo\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 13:27:25 +0100 Received: from mail-ukwestazon11021113.outbound.protection.outlook.com ([52.101.100.113] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wU1jj-00000009aEy-3Gh5\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 13:27:20 +0100 Received: from CWLP265CA0349.GBRP265.PROD.OUTLOOK.COM (2603:10a6:401:5a::25) by CWLP123MB6591.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:183::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.16; 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Mon, 1 Jun 2026 13:27:10 +0100 Received: from TrustwaveSEG.Engine ([127.0.0.1]) by GON1MSMMSMTP01.spnet.local with Trustwave SEG (v8,2,6,11305)\tid ; Mon, 01 Jun 2026 13:27:10 +0100 Received-SPF: pass (mx1.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.101.100.113 as permitted sender) client-ip=52.101.100.113; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; Received-SPF: None (protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Mon, 01 Jun 2026 13:27:20 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Miss Margaret Bullen To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(376014)(6049299003)(1800799024)(35950700016)(82310400026)(6133799003)(11063799006)(56012099006)(18002099003)(4053099003)(13003099007)(8096899003);DIR:OUT;SFP:1102; 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X-Microsoft-Antispam-Message-Info: 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 X-Originating-IP: 52.101.100.113 X-OriginatorOrg: scotland.police.uk X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.83","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","attachments":"4","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","from":"","cc":null,"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpetq2sbunsfib83WkFdS"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfug583904ic63ZOpnws"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php9i7poq7auaphefir91T"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpk6fos0vng2lsbZZMGSU"}} [2026-06-01 12:27:32] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 554 (DSAR-E6B1CF15.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 12:27:32] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 555 (LOA Margaret Bullen.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 12:27:32] production.INFO: ExtractMessageAttachmentsJob: attachment 556 (POA.jpeg) skipped — unsupported type. [2026-06-01 12:27:32] production.INFO: ExtractMessageAttachmentsJob: attachment 557 (ID.jpeg) skipped — unsupported type. [2026-06-01 12:27:34] production.INFO: ClassifyInboundEmailJob: message 561 classified as 'dsar_response' (high). [2026-06-01 12:27:41] production.INFO: FindRelatedDsarJob: message 561 — dsar_id=, confidence=low. [2026-06-01 12:27:43] production.INFO: FindRelatedDsarJob: message 561 response_type=acknowledgement. [2026-06-01 12:27:44] production.INFO: FindRelatedDsarJob: message 561 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 12:31:25] production.ERROR: Unclosed '{' on line 57 {"exception":"[object] (ParseError(code: 0): Unclosed '{' on line 57 at /home/fintrixorcouk/public_html/staging/routes/web.php:262) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(526): Illuminate\\Routing\\RouteFileRegistrar->register('/home/fintrixor...') #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(480): Illuminate\\Routing\\Router->loadRoutes('/home/fintrixor...') #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/RouteRegistrar.php(212): Illuminate\\Routing\\Router->group(Array, '/home/fintrixor...') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Configuration/ApplicationBuilder.php(248): Illuminate\\Routing\\RouteRegistrar->group('/home/fintrixor...') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Foundation\\Configuration\\ApplicationBuilder->{closure:Illuminate\\Foundation\\Configuration\\ApplicationBuilder::buildRoutingCallback():205}() #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(84): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Object(Closure), Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Object(Closure), Array, NULL) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Support/Providers/RouteServiceProvider.php(162): Illuminate\\Container\\Container->call(Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Support/Providers/RouteServiceProvider.php(59): Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider->loadRoutes() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider->{closure:Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider::register():53}() #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(84): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Object(Closure), Object(Closure)) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Object(Closure), Array, NULL) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/ServiceProvider.php(150): Illuminate\\Container\\Container->call(Object(Closure)) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1154): Illuminate\\Support\\ServiceProvider->callBootedCallbacks() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1132): Illuminate\\Foundation\\Application->bootProvider(Object(Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider)) #19 [internal function]: Illuminate\\Foundation\\Application->{closure:Illuminate\\Foundation\\Application::boot():1131}(Object(Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider), 'Illuminate\\\\Foun...') #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1131): array_walk(Array, Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/BootProviders.php(17): Illuminate\\Foundation\\Application->boot() #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(342): Illuminate\\Foundation\\Bootstrap\\BootProviders->bootstrap(Object(Illuminate\\Foundation\\Application)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(186): Illuminate\\Foundation\\Application->bootstrapWith(Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(170): Illuminate\\Foundation\\Http\\Kernel->bootstrap() #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #28 {main} "} [2026-06-01 12:31:25] production.ERROR: Unclosed '{' on line 57 {"exception":"[object] (ParseError(code: 0): Unclosed '{' on line 57 at /home/fintrixorcouk/public_html/staging/routes/web.php:262) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(526): Illuminate\\Routing\\RouteFileRegistrar->register('/home/fintrixor...') #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(480): Illuminate\\Routing\\Router->loadRoutes('/home/fintrixor...') #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/RouteRegistrar.php(212): Illuminate\\Routing\\Router->group(Array, '/home/fintrixor...') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Configuration/ApplicationBuilder.php(248): Illuminate\\Routing\\RouteRegistrar->group('/home/fintrixor...') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Foundation\\Configuration\\ApplicationBuilder->{closure:Illuminate\\Foundation\\Configuration\\ApplicationBuilder::buildRoutingCallback():205}() #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(84): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Object(Closure), Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Object(Closure), Array, NULL) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Support/Providers/RouteServiceProvider.php(162): Illuminate\\Container\\Container->call(Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Support/Providers/RouteServiceProvider.php(59): Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider->loadRoutes() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider->{closure:Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider::register():53}() #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(84): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Object(Closure), Object(Closure)) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Object(Closure), Array, NULL) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/ServiceProvider.php(150): Illuminate\\Container\\Container->call(Object(Closure)) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1154): Illuminate\\Support\\ServiceProvider->callBootedCallbacks() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1132): Illuminate\\Foundation\\Application->bootProvider(Object(Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider)) #19 [internal function]: Illuminate\\Foundation\\Application->{closure:Illuminate\\Foundation\\Application::boot():1131}(Object(Illuminate\\Foundation\\Support\\Providers\\RouteServiceProvider), 'Illuminate\\\\Foun...') #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1131): array_walk(Array, Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/BootProviders.php(17): Illuminate\\Foundation\\Application->boot() #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(342): Illuminate\\Foundation\\Bootstrap\\BootProviders->bootstrap(Object(Illuminate\\Foundation\\Application)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(186): Illuminate\\Foundation\\Application->bootstrapWith(Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(170): Illuminate\\Foundation\\Http\\Kernel->bootstrap() #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #28 {main} "} [2026-06-01 12:32:22] production.ERROR: Undefined variable $recentMessages (View: /home/fintrixorcouk/public_html/staging/resources/views/components/client/client-tabs.blade.php) {"userId":1,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Undefined variable $recentMessages (View: /home/fintrixorcouk/public_html/staging/resources/views/components/client/client-tabs.blade.php) at /home/fintrixorcouk/public_html/staging/app/Components/Contact/ContactHub.php:119) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 0) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 0) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs)) #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #12 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #18 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #65 {main} [previous exception] [object] (ErrorException(code: 0): Undefined variable $recentMessages at /home/fintrixorcouk/public_html/staging/app/Components/Contact/ContactHub.php:119) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Undefined varia...', '/home/fintrixor...', 119) #1 /home/fintrixorcouk/public_html/staging/app/Components/Contact/ContactHub.php(119): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Undefined varia...', '/home/fintrixor...', 119) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Contact\\ContactHub->render() #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #6 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array) #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(312): Livewire\\Wrapped->__call('render', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(272): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->getView(Object(App\\Components\\Contact\\ContactHub)) #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ContactHub), '
') #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.contact...', Array, 'client-contact-...') #11 /home/fintrixorcouk/public_html/staging/storage/framework/views/469daf9e3904bc625f935536d1261cf1.php(146): Livewire\\LivewireManager->mount('contact.contact...', Array, 'client-contact-...') #12 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #19 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #20 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 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#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #54 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #77 {main} "} [2026-06-01 12:33:16] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","to":"MMA Legal ","subject":"Auto Reply from Customer 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boundary=\"_000_777e7131daac4f18aaa175cbbafbe1d3LO0P265MB2907GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=westlothian.gov.uk;\ts=selector2025; t=1780317193; x=1782995593;\tbh=g2mz+YqQRvOTMKxa6+gBzvYKt4X7ot9hVvgmQz3SRLc=; l=6562; h=From;\tb=bcw2Ep0/JjE0HEt1WRI7KcEDop8F1mRfk7O3puoyIUhIxWIBXAHL4eSqyniXabi69\t xxJ6kQTRYcEaHanz9hZ4WQCYcN0hHrr1mu+U7EZu4R1T32cSXNnC89G9m3LmleJoBD\t EaD73aM1Z3cubRmMDlD983z6SS6RWK1Z/fTN8sRA= Date: Mon, 1 Jun 2026 12:33:02 +0000 From: Customer Service MIME-Version: 1.0 Message-ID: <777e7131daac4f18aaa175cbbafbe1d3@LO0P265MB2907.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lbjG6Og4Rq-LkzCW6hIieg for ; Mon, 01 Jun 2026 12:33:15.357 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU1pS-0000000HNag-0rnW\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 13:33:14 +0100 Received: from mx1.westlothian.gov.uk ([193.63.72.234])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wU1pR-00000004tXO-2o6p\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 13:33:14 +0100 Received: from MX1.westlothian.gov.uk (unknown [127.0.0.1])\tby DDEI (Postfix) with ESMTP id 62FD71237B36\tfor ; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [westlothian.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:193.63.72.234] X-Symbol: DKIM_REPUTATION(-0.89) [-0.89772060598584] X-Symbol: GENERIC_REPUTATION(-0.80) [-0.80475346145448] X-Symbol: ASN(0.00) [asn:786, ipnet:193.60.0.0/14, country:GB] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.86) [-0.86462432243419] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [westlothian.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [westlothian.gov.uk, reject] X-Symbol: ARC_REJECT(1.00); 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Thank you for your email enquiry to the Customer Service Centre.  If you have sent a direct email to this address please be advised of a change and you now require to complete our Contact Us form which can be found via www.westlothian.gov.uk/article/46916/Contact-Us-Online
By completing this form it can remove delays in the process by directing your enquiry to the appropriate service areas without delays.

 

We aim to respond to all completed forms within 3 working days.  Please do not use this for anything of an urgent/emergency situation.  Call us on 01506 280000.

 

Regards

Customer Service Centre

\"Fostering 
This message, together with any attachments, is sent subject to the following statements:

1. It is sent in confidence for the addressee only.  It may contain legally privileged information.  The contents are not to be disclosed to anyone other than the addressee.  Unauthorised recipients are requested to preserve this confidentiality and to advise the sender immediately.
2. It does not constitute a representation which is legally binding on the Council or which is capable of constituting a contract and may not be founded upon in any proceedings following hereon unless specifically indicated otherwise.

https://www.westlothian.gov.uk


","attachments":"0","dkim":"{@westlothian.gov.uk : fail (message contains an insecure body length tag)}","SPF":"fail"} [2026-06-01 12:33:20] production.INFO: ClassifyInboundEmailJob: message 562 classified as 'generic' (high). [2026-06-01 12:34:12] production.DEBUG: Inbound email data {"to":"","from":"","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
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There is also  specific guidance on DPIAs and Data sharing that may assist.
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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.82"} [2026-06-01 12:34:16] production.INFO: ClassifyInboundEmailJob: message 563 classified as 'dsar_response' (high). [2026-06-01 12:34:18] production.ERROR: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'fintrixorcouk_staging.redress_scheme' doesn't exist (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `redress_scheme` limit 1) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) {"userId":1,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'fintrixorcouk_staging.redress_scheme' doesn't exist (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `redress_scheme` limit 1) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #12 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #18 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #65 {main} [previous exception] [object] (Illuminate\\View\\ViewException(code: 0): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'fintrixorcouk_staging.redress_scheme' doesn't exist (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `redress_scheme` limit 1) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #12 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #14 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #16 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #20 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #25 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #69 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #77 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #78 {main} [previous exception] [object] (Illuminate\\View\\ViewException(code: 0): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'fintrixorcouk_staging.redress_scheme' doesn't exist (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `redress_scheme` limit 1) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\Database\\QueryException), 2) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\Database\\QueryException), 2) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Contact\\ContactHub), Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ContactHub), '
') #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.contact...', Array, 'client-contact-...') #12 /home/fintrixorcouk/public_html/staging/storage/framework/views/469daf9e3904bc625f935536d1261cf1.php(146): Livewire\\LivewireManager->mount('contact.contact...', Array, 'client-contact-...') #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #14 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #16 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #20 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #25 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #26 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #27 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #29 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #33 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #35 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #37 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #38 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #77 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #78 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #79 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #80 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #81 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #82 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #83 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #84 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #85 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #86 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #87 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #88 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #90 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #91 {main} [previous exception] [object] (Illuminate\\Database\\QueryException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'fintrixorcouk_staging.redress_scheme' doesn't exist (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `redress_scheme` limit 1) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('select * from `...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(411): Illuminate\\Database\\Connection->run('select * from `...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3505): Illuminate\\Database\\Connection->select('select * from `...', Array, true) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3490): Illuminate\\Database\\Query\\Builder->runSelect() #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4080): Illuminate\\Database\\Query\\Builder->{closure:Illuminate\\Database\\Query\\Builder::get():3489}() #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3489): Illuminate\\Database\\Query\\Builder->onceWithColumns(Array, Object(Closure)) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(902): Illuminate\\Database\\Query\\Builder->get(Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(884): Illuminate\\Database\\Eloquent\\Builder->getModels(Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Concerns/BuildsQueries.php(366): Illuminate\\Database\\Eloquent\\Builder->get(Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->first() #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'first', Array) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('first', Array) #12 /home/fintrixorcouk/public_html/staging/app/Components/Contact/ComposeMessage.php(450): Illuminate\\Database\\Eloquent\\Model::__callStatic('first', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Contact\\ComposeMessage->render() #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #17 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array) #18 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(312): Livewire\\Wrapped->__call('render', Array) #19 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(272): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->getView(Object(App\\Components\\Contact\\ComposeMessage)) #20 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ComposeMessage), '
') #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.compose...', Array, 'contact-compose...') #22 /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php(138): Livewire\\LivewireManager->mount('contact.compose...', Array, 'contact-compose...') #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Contact\\ContactHub->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #26 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #31 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Contact\\ContactHub), Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ContactHub), '
') #34 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.contact...', Array, 'client-contact-...') #35 /home/fintrixorcouk/public_html/staging/storage/framework/views/469daf9e3904bc625f935536d1261cf1.php(146): Livewire\\LivewireManager->mount('contact.contact...', Array, 'client-contact-...') #36 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #37 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #39 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #43 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #45 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #47 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #48 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #49 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #50 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #52 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #56 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #57 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #58 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #60 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #61 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #69 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #77 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #78 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #79 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #80 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #81 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #82 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #83 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #84 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #85 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #86 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #87 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #88 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #90 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #91 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #92 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #93 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #94 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #95 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #96 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #97 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #98 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #99 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #100 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #101 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #102 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #103 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #104 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #105 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #106 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #107 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #108 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #109 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #110 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #111 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #112 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #113 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #114 {main} [previous exception] [object] (PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'fintrixorcouk_staging.redress_scheme' doesn't exist at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:420) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(420): PDO->prepare('select * from `...') #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::select():411}('select * from `...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('select * from `...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(411): Illuminate\\Database\\Connection->run('select * from `...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3505): Illuminate\\Database\\Connection->select('select * from `...', Array, true) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3490): Illuminate\\Database\\Query\\Builder->runSelect() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4080): Illuminate\\Database\\Query\\Builder->{closure:Illuminate\\Database\\Query\\Builder::get():3489}() #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3489): Illuminate\\Database\\Query\\Builder->onceWithColumns(Array, Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(902): Illuminate\\Database\\Query\\Builder->get(Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(884): Illuminate\\Database\\Eloquent\\Builder->getModels(Array) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Concerns/BuildsQueries.php(366): Illuminate\\Database\\Eloquent\\Builder->get(Array) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->first() #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'first', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('first', Array) #14 /home/fintrixorcouk/public_html/staging/app/Components/Contact/ComposeMessage.php(450): Illuminate\\Database\\Eloquent\\Model::__callStatic('first', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Contact\\ComposeMessage->render() #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #19 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array) #20 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(312): Livewire\\Wrapped->__call('render', Array) #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(272): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->getView(Object(App\\Components\\Contact\\ComposeMessage)) #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ComposeMessage), '
') #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.compose...', Array, 'contact-compose...') #24 /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php(138): Livewire\\LivewireManager->mount('contact.compose...', Array, 'contact-compose...') #25 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #26 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Contact\\ContactHub->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #28 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #34 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Contact\\ContactHub), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ContactHub), '
') #36 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.contact...', Array, 'client-contact-...') #37 /home/fintrixorcouk/public_html/staging/storage/framework/views/469daf9e3904bc625f935536d1261cf1.php(146): Livewire\\LivewireManager->mount('contact.contact...', Array, 'client-contact-...') #38 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #39 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #41 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #45 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #47 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #49 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #50 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #51 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #52 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #54 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #58 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #60 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #61 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #62 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #63 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #68 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #77 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #78 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #79 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #80 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #81 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #82 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #83 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #84 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #85 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #86 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #87 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #88 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #90 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #91 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #92 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #93 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #94 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #95 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #96 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #97 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #98 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #99 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #100 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #101 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #102 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #103 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #104 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #105 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #106 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #107 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #108 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #113 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #114 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #115 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #116 {main} "} [2026-06-01 12:34:20] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Service.Customer@westlothian.gov.uk\"}","attachments":"0","headers":"ARC-Authentication-Results: i=3; 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boundary=\"_000_LO0P265MB290771251DEE0E1394E86448A1152LO0P265MB2907GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=westlothian.gov.uk;\ts=selector2025; t=1780317257; x=1782995657;\tbh=JVyS29M/5Xe57rfIz7GvI5U86nHQBw8JiXVNLdpqKLk=; l=4589; h=From;\tb=e2TSneJXRLwUPYZHc7mqSmOGpzRvRHjnAoADE+AQPdEe0ZxfeJnETEhgkNS8CNcC2\t nUAw81fa9JLIlfGdWtRUlGv/rbCYjAHmEp+biyJxlYLHL0Y/oxbCiGgZEzfBvEfY8f\t 0RCRWptmIMJqGv+aFoqmPKtUkcCJX2nrs/YeYuYg= Date: Mon, 1 Jun 2026 12:34:12 +0000 From: Customer Service MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 8RBw8IYIQoKdp2ZklsdLWA for ; Mon, 01 Jun 2026 12:34:19.651 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wU1qU-0000000HO7E-2Jol\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 13:34:18 +0100 Received: from 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Resent-Date: Mon, 01 Jun 2026 13:34:18 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Email Acknowledgement [] Thread-Index: AQHc8cLzzNeNPpyA4UKgs0uhv45rRg== Thread-Topic: Email Acknowledgement [] To: \"evidence@mmalegal.co.uk\" X-DDEI-TLS-USAGE: Used X-Exchange-RoutingPolicyChecked: rc2ora2Slo3RXfzvwH3aZ3JA2VgekcBdBAE7y/+OLHSr8iH7i4cOkxQ2KRoXdCMQzkA/iaYI8DbK5Se95YIp8eq51Q2KD2liCSsX0cMvD6/A0t9jUdY3m6xO3MhjZZHD9CSZ/C3cAZij3S0/Mz+6A5MaDsiPmSQ1PkhjP78j3XCL59pk8Y4hxeduWDvnF1gleV5TTUOv5WjWro+Y4nHlSNfaMaNNN/8q4ctrqZWZLzGjJOwpKL/Oy2jiu4FuRXrsm6E07NA+iVRWsuNvMhFTJMi8Be/RvmiOgDQTM7KyVTuTs3edxryfLexW7SEHWi6TwAI6im/7s04nqn8sZfJqXw== X-Forwarded-For: Service.Customer@westlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB2907.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: d48c6456-a92d-472c-c99c-08debfda15d7 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 1de78b07-ad4e-4049-a2db-953ee8b36107 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 01 Jun 2026 12:34:12.3113 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: /Or4CcDMjzMKBxmntT+qcNpyWe6l++yJAn9Hb9l1j2iXTcjBsgJ478bfKqiIKJV5X2uOh4PiMF0mMmbrDZDg3Ti/Ke9EFLfr/CQ6yRdBO1Opz6kUEp9GRY765JY9Vbxy X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWLP265MB3313 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 193.63.72.240 X-OriginatorOrg: westlothian.gov.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: SUBJECT_ENDS_SPACES(0.50) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.89) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.78) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.86) 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[westlothian.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.89) [-0.89787862430082] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:193.63.72.240] X-Symbol: GENERIC_REPUTATION(-0.78) [-0.78885871301381] X-Symbol: ASN(0.00) [asn:786, ipnet:193.60.0.0/14, country:GB] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.86) [-0.86492056950959] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [westlothian.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [westlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.63); DKIM verification succeed 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We aim to respond to all emails within 3 working days, however if you have an emergency or urgent situation please call us on 01506 280000. We have updated our Contact Us form which can be found via Contact Us Online - West Lothian Council If you are able to, by completing this form, we capture all information required to process your enquiry and it can remove delays in the process by directing your enquiry to the appropriate service area without delays. Regards Customer Service Centre Customer Service Centre West Lothian Council Telephone: 01506 280000 Contact Us at www.westlothian.gov.uk/Contact-Us-Online [Fostering and Adoption. 20260330] This message, together with any attachments, is sent subject to the following statements: 1. It is sent in confidence for the addressee only. It may contain legally privileged information. The contents are not to be disclosed to anyone other than the addressee. Unauthorised recipients are requested to preserve this confidentiality and to advise the sender immediately. 2. It does not constitute a representation which is legally binding on the Council or which is capable of constituting a contract and may not be founded upon in any proceedings following hereon unless specifically indicated otherwise. https://www.westlothian.gov.uk","html":"

Thank you for your email enquiry to West Lothian Council.  We aim to respond to all emails within 3 working days, however if you have an emergency or urgent situation please call us on 01506 280000.

We have updated our Contact Us form which can be found via Contact Us Online - West Lothian Council

If you are able to, by completing this form, we capture all information required to process your enquiry and  it can remove delays in the process by directing your enquiry to the appropriate service area without delays.

Regards

Customer Service Centre


Customer Service Centre
West Lothian Council
Telephone: 01506 280000
Contact Us at www.westlothian.gov.uk/Contact-Us-Online \"Fostering 
This message, together with any attachments, is sent subject to the following statements:

1. It is sent in confidence for the addressee only.  It may contain legally privileged information.  The contents are not to be disclosed to anyone other than the addressee.  Unauthorised recipients are requested to preserve this confidentiality and to advise the sender immediately.
2. It does not constitute a representation which is legally binding on the Council or which is capable of constituting a contract and may not be founded upon in any proceedings following hereon unless specifically indicated otherwise.

https://www.westlothian.gov.uk


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Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #65 {main} [previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Undefined variable $selectedMessage (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) at /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php:540) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #12 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #14 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #16 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #20 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #25 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #69 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #77 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #78 {main} [previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Undefined variable $selectedMessage (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) at /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php:540) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 2) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 2) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Contact\\ContactHub), Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ContactHub), '
') #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.contact...', Array, 'client-contact-...') #12 /home/fintrixorcouk/public_html/staging/storage/framework/views/469daf9e3904bc625f935536d1261cf1.php(146): Livewire\\LivewireManager->mount('contact.contact...', Array, 'client-contact-...') #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #14 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #16 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #20 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #25 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #26 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #27 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #29 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #33 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #35 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #37 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #38 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #77 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #78 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #79 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #80 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #81 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #82 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #83 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #84 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #85 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #86 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #87 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #88 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #90 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #91 {main} [previous exception] [object] (ErrorException(code: 0): Undefined variable $selectedMessage at /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php:540) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Undefined varia...', '/home/fintrixor...', 540) #1 /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php(540): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Undefined varia...', '/home/fintrixor...', 540) #2 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Contact\\ContactHub->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Contact\\ContactHub), Object(Closure)) #12 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ContactHub), '
') #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.contact...', Array, 'client-contact-...') #14 /home/fintrixorcouk/public_html/staging/storage/framework/views/469daf9e3904bc625f935536d1261cf1.php(146): Livewire\\LivewireManager->mount('contact.contact...', Array, 'client-contact-...') #15 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #16 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #18 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #26 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #27 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #28 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #29 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #31 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #35 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #37 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #39 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #40 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #77 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #78 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #79 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #80 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #81 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #82 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #83 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #84 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #85 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #86 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #87 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #88 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #90 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #91 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #92 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #93 {main} "} [2026-06-01 12:41:04] production.ERROR: Unable to find component: [contact.contact-hub] {"userId":1,"exception":"[object] (Livewire\\Exceptions\\ComponentNotFoundException(code: 0): Unable to find component: [contact.contact-hub] at /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ComponentRegistry.php:116) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ComponentRegistry.php(25): Livewire\\Mechanisms\\ComponentRegistry->getNameAndClass('contact.contact...') #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(58): Livewire\\Mechanisms\\ComponentRegistry->new('contact.contact...', NULL) #2 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(43): Livewire\\LivewireManager->new('contact.contact...') #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.contact...', Array, 'client-contact-...') #4 /home/fintrixorcouk/public_html/staging/storage/framework/views/469daf9e3904bc625f935536d1261cf1.php(146): Livewire\\LivewireManager->mount('contact.contact...', Array, 'client-contact-...') #5 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #6 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #12 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #14 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #15 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #16 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #17 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #18 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #19 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #25 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #26 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #27 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #28 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #29 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #77 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #78 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #79 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #80 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #81 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #82 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #83 {main} "} [2026-06-01 12:41:18] production.ERROR: Undefined variable $selectedMessage (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) {"userId":1,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Undefined variable $selectedMessage (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) at /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php:540) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #12 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #18 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #65 {main} [previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Undefined variable $selectedMessage (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) at /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php:540) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #12 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #14 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #16 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #20 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #25 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #69 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #77 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #78 {main} [previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Undefined variable $selectedMessage (View: /home/fintrixorcouk/public_html/staging/resources/views/components/contact/contact-hub.blade.php) at /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php:540) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 2) #1 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 2) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Contact\\ContactHub), Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ContactHub), '
') #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.contact...', Array, 'client-contact-...') #12 /home/fintrixorcouk/public_html/staging/storage/framework/views/469daf9e3904bc625f935536d1261cf1.php(146): Livewire\\LivewireManager->mount('contact.contact...', Array, 'client-contact-...') #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #14 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #16 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #20 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #25 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #26 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #27 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #29 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #33 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #35 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #37 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #38 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #77 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #78 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #79 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #80 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #81 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #82 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #83 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #84 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #85 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #86 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #87 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #88 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #90 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #91 {main} [previous exception] [object] (ErrorException(code: 0): Undefined variable $selectedMessage at /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php:540) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Undefined varia...', '/home/fintrixor...', 540) #1 /home/fintrixorcouk/public_html/staging/storage/framework/views/fd73a3a28db55ffc1a7ecef78979901b.php(540): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Undefined varia...', '/home/fintrixor...', 540) #2 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #3 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Contact\\ContactHub->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #5 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #11 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Contact\\ContactHub), Object(Closure)) #12 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Contact\\ContactHub), '
') #13 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('contact.contact...', Array, 'client-contact-...') #14 /home/fintrixorcouk/public_html/staging/storage/framework/views/469daf9e3904bc625f935536d1261cf1.php(146): Livewire\\LivewireManager->mount('contact.contact...', Array, 'client-contact-...') #15 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #16 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #18 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #22 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #24 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '
') #26 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-2465690260-2') #27 /home/fintrixorcouk/public_html/staging/storage/framework/views/9027ea9b567c2882820769093200158c.php(151): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-2465690260-2') #28 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...') #29 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}() #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array) #31 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents() #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents() #35 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}() #37 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View)) #39 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #40 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #65 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #67 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #74 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #76 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #77 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #78 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #79 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #80 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #81 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #82 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #83 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #84 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #85 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #86 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #87 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #88 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #90 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #91 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #92 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #93 {main} "} [2026-06-01 12:45:23] production.DEBUG: Inbound email data {"to":"","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. 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References: Resent-Date: Mon, 01 Jun 2026 13:45:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Mr Richard Garrie Thread-Index: AQHc8cR9FyTZcYiLmUOVkyE6rTzQ77YppXPQ Thread-Topic: Data Subject Access Request - Mr Richard Garrie To: X-Auto-Response-Suppress: All X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 4:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFhISFhIWltIDR4BDA0GCw0oBQUJBA0PCQRGCwdGHQNIWEhaSFlbSFleXEZZW1xGWVtdRlBIUEhYSFhIWUhYSFhIWEhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hY X-FEAS-CONTENT-MODIFICATION: X-FEAS-Client-IP: 164.134.135.8 X-FEAS-DLP: NDR X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-Inbox-Rules-Loop: Z801973@scotsconnect.mail.onmicrosoft.com X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 01 Jun 2026 12:45:13.0706 (UTC) FILETIME=[7D94CCA0:01DCF1C4] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: scotsconnect.mail.onmicrosoft.com X-Spam-Report: Action: no action Symbol: RCVD_COUNT_SEVEN(0.00) Symbol: R_SPF_NA(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.28) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.80) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: DKIM_REPUTATION(-0.60) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.60) Symbol: DKIM_TRACE(0.00) X-Symbol: RCVD_COUNT_SEVEN(0.00); 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Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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","attachments":"0","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.83","SPF":"pass"} [2026-06-01 12:45:27] production.INFO: ClassifyInboundEmailJob: message 566 classified as 'dsar_response' (high). [2026-06-01 12:45:34] production.INFO: FindRelatedDsarJob: message 566 — dsar_id=, confidence=low. [2026-06-01 12:45:36] production.INFO: FindRelatedDsarJob: message 566 response_type=acknowledgement. [2026-06-01 12:45:38] production.INFO: FindRelatedDsarJob: message 566 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 12:45:40] production.DEBUG: Inbound email data {"to":"","from":"","subject":"Data Subject Access Request - Mr Richard Garrie","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-77FA3C8A.pdf\",\"name\":\"DSAR-77FA3C8A.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"RG LOA.pdf\",\"name\":\"RG LOA.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Richard Garrie - ID.jpeg\",\"name\":\"Richard Garrie - ID.jpeg\",\"type\":\"image/jpeg\"},\"attachment4\":{\"filename\":\"Richard Garrie - POA.jpeg\",\"name\":\"Richard Garrie - POA.jpeg\",\"type\":\"image/jpeg\"}}","attachments":"4","dkim":"{@scotland.police.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","cc":null,"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

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boundary=\"--=af759dfd-9d98-44c4-be70-23caf449a76b\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=QsdfneXre+77JxraX6q80hFMaa/Y7Yx3glr81lJug4w=; b=S+0gBarAwAe2OJCTESV3q4szXOemVbYjFbd6q2eg8lBXfED3Wm53/4fKknC5CNxsgJMa43QbfJLd9fbeHWv38YM9oMML5W8/k24wn5QI6jtxnnF+L5cwODp096vZHpy97vVGc/mMU/b2lYqLA8l0RmqOwRrJJooceS6HcR06OCFo1fL0tnU54plYaxUSxNuCVHbZn2sMNUeuvie4w2sAJarluf1Iq+jfd0znjxJ0VU64z9fUHUWdE3JQ3GVPUqWX8weIRWsgRlk2cxtwiIlIzL+CfditTE1vNLxDJJFn1V7pn+wlOydLAJqv+uFYKjG2zGBKMMO3sXa82duAJAAc6w== Date: Mon, 1 Jun 2026 13:45:22 +0100 From: MIME-Version: 1.0 Message-ID: Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id ZkfQc1ZcTZeaP3-y_HylOw for ; Mon, 01 Jun 2026 12:45:35.932 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wU21K-0000000HTQz-2B16\tfor evidence@parse.mmalegal.co.uk;\tMon, 01 Jun 2026 13:45:34 +0100 Received: from mail-uksouthazon11021093.outbound.protection.outlook.com ([52.101.95.93] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wU21J-00000005iUX-48D2\tfor evidence@mmalegal.co.uk;\tMon, 01 Jun 2026 13:45:30 +0100 Received: from LO0P123CA0003.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:354::11) by CWXP123MB2952.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:3b::7) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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Mon, 1 Jun 2026 13:45:23 +0100 Received: from TrustwaveSEG.Engine ([127.0.0.1]) by GON1MSMMSMTP01.spnet.local with Trustwave SEG (v8,2,6,11305)\tid ; Mon, 01 Jun 2026 13:45:22 +0100 Received-SPF: pass (mx3.lhr.stackcp.net: domain of LO2P265CU024.outbound.protection.outlook.com designates 52.101.95.93 as permitted sender) client-ip=52.101.95.93; envelope-from=postmaster@LO2P265CU024.outbound.protection.outlook.com; helo=LO2P265CU024.outbound.protection.outlook.com; Received-SPF: None (protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Mon, 01 Jun 2026 13:45:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Mr Richard Garrie To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.116.226;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(376014)(82310400026)(6049299003)(35950700016)(1800799024)(4053099003)(56012099006)(11063799006)(6133799003)(8096899003)(18002099003)(13003099007);DIR:OUT;SFP:1102; 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X-Microsoft-Antispam-Message-Info: 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 X-Originating-IP: 52.101.95.93 X-OriginatorOrg: scotland.police.uk X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.82","SPF":"pass","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpksotiutllsd87HLiCBL"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php7k81kefmpearb17i2GI"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpa47tdndda8iofe5naAZ"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd2vf4a6amr2i0iHR1eN"}} [2026-06-01 12:45:41] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 558 (DSAR-77FA3C8A.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 12:45:41] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 559 (RG LOA.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 12:45:41] production.INFO: ExtractMessageAttachmentsJob: attachment 560 (Richard Garrie - ID.jpeg) skipped — unsupported type. [2026-06-01 12:45:41] production.INFO: ExtractMessageAttachmentsJob: attachment 561 (Richard Garrie - POA.jpeg) skipped — unsupported type. [2026-06-01 12:45:44] production.INFO: ClassifyInboundEmailJob: message 567 classified as 'dsar_response' (high). [2026-06-01 12:45:50] production.INFO: FindRelatedDsarJob: message 567 — dsar_id=, confidence=low. [2026-06-01 12:46:02] production.INFO: FindRelatedDsarJob: message 567 response_type=acknowledgement. [2026-06-01 12:46:05] production.INFO: FindRelatedDsarJob: message 567 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 12:54:09] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.83","to":"","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","dkim":"{@gov.scot : pass}","SPF":"pass","subject":"Automatic reply: Data Subject Access Request - Mr Phillip Ozzy Scott","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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[2026-06-01 12:54:21] production.INFO: FindRelatedDsarJob: message 568 — dsar_id=, confidence=low. [2026-06-01 12:54:23] production.INFO: FindRelatedDsarJob: message 568 response_type=acknowledgement. [2026-06-01 12:54:26] production.INFO: FindRelatedDsarJob: message 568 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:00:41] production.INFO: ClassifyInboundEmailJob: message 569 classified as 'generic' (high). [2026-06-01 13:02:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-01 13:02:27, 2026-06-01 13:02:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-01 13:02:27, 2026-06-01 13:02:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:13:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , ?, ?, 2026-06-01 13:13:07, 2026-06-01 13:13:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, ?, ?, 2026-06-01 13:13:07, 2026-06-01 13:13:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:20:29] production.INFO: ClassifyInboundEmailJob: message 570 classified as 'dsar_response' (high). [2026-06-01 13:20:34] production.INFO: FindRelatedDsarJob: message 570 — dsar_id=, confidence=low. [2026-06-01 13:20:36] production.INFO: FindRelatedDsarJob: message 570 response_type=acknowledgement. [2026-06-01 13:20:37] production.INFO: FindRelatedDsarJob: message 570 — extracted reference 'NRS-DP-2026-843' (confidence=high), no DSAR matched. [2026-06-01 13:20:37] production.INFO: FindRelatedDsarJob: message 570 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:22:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:22:33, 2026-06-01 13:22:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:22:33, 2026-06-01 13:22:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:23:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:23:06, 2026-06-01 13:23:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:23:06, 2026-06-01 13:23:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:24:19] production.INFO: ExtractMessageAttachmentsJob: attachment 562 (image.png) skipped — unsupported type. [2026-06-01 13:24:19] production.INFO: ExtractMessageAttachmentsJob: attachment 563 (image.png) skipped — unsupported type. [2026-06-01 13:24:21] production.INFO: ClassifyInboundEmailJob: message 571 classified as 'dsar_response' (high). [2026-06-01 13:24:28] production.INFO: FindRelatedDsarJob: message 571 — dsar_id=, confidence=low. [2026-06-01 13:24:32] production.INFO: FindRelatedDsarJob: message 571 response_type=acknowledgement. [2026-06-01 13:24:35] production.INFO: FindRelatedDsarJob: message 571 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:26:17] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 564 (DSAR-BFFAB354.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 13:26:17] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 565 (LAO MAry Mcfadeyn.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 13:26:17] production.INFO: ExtractMessageAttachmentsJob: attachment 566 (62a568c7-8418-47de-a625-ab7461167362.jpg) skipped — unsupported type. [2026-06-01 13:26:17] production.INFO: ExtractMessageAttachmentsJob: attachment 567 (e7de34b1-3acf-4171-bcb7-837e0aa1a221.jpg) skipped — unsupported type. [2026-06-01 13:26:19] production.INFO: ClassifyInboundEmailJob: message 572 classified as 'dsar_response' (high). [2026-06-01 13:26:23] production.INFO: FindRelatedDsarJob: message 572 — dsar_id=, confidence=low. [2026-06-01 13:26:25] production.INFO: FindRelatedDsarJob: message 572 response_type=acknowledgement. [2026-06-01 13:26:26] production.INFO: FindRelatedDsarJob: message 572 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:26:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 106 → AssemblyAI dc725687-26f4-4c5c-87ee-22a33987bf85 [2026-06-01 13:26:33] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 106. [2026-06-01 13:26:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 106 → AssemblyAI 88d57ba6-c961-49d5-ab3d-ab2be710afa0 [2026-06-01 13:26:52] production.INFO: ClassifyInboundEmailJob: message 573 classified as 'dsar_response' (high). [2026-06-01 13:26:56] production.INFO: FindRelatedDsarJob: message 573 — dsar_id=, confidence=low. [2026-06-01 13:26:58] production.INFO: FindRelatedDsarJob: message 573 response_type=acknowledgement. [2026-06-01 13:27:00] production.INFO: FindRelatedDsarJob: message 573 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:27:30] production.DEBUG: CheckTranscriptionStatusJob: recording 106 → AssemblyAI status=completed (check #0) [2026-06-01 13:27:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 106 after 0 checks. [2026-06-01 13:27:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 106. {"status":404,"body":"Not found"} [2026-06-01 13:27:31] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 106. [2026-06-01 13:27:34] production.DEBUG: CheckTranscriptionStatusJob: recording 106 → AssemblyAI status=completed (check #0) [2026-06-01 13:27:34] production.INFO: CheckTranscriptionStatusJob: completed for recording 106 after 0 checks. [2026-06-01 13:27:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 106. {"status":404,"body":"Not found"} [2026-06-01 13:27:35] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 106. [2026-06-01 13:28:07] production.INFO: ClassifyInboundEmailJob: message 192 classified as 'generic' (high). [2026-06-01 13:28:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:28:08, 2026-06-01 13:28:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:28:08, 2026-06-01 13:28:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:29:13] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 568 (DSAR-689CE9D7.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 13:29:13] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 569 (LAO John Mooney.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 13:29:13] production.INFO: ExtractMessageAttachmentsJob: attachment 570 (Screenshot 2026-04-01 111415.png) skipped — unsupported type. [2026-06-01 13:29:13] production.INFO: ExtractMessageAttachmentsJob: attachment 571 (Screenshot 2026-04-01 111238.png) skipped — unsupported type. [2026-06-01 13:29:15] production.INFO: ClassifyInboundEmailJob: message 574 classified as 'dsar_response' (high). [2026-06-01 13:29:22] production.INFO: FindRelatedDsarJob: message 574 — dsar_id=, confidence=low. [2026-06-01 13:29:24] production.INFO: FindRelatedDsarJob: message 574 response_type=acknowledgement. [2026-06-01 13:29:26] production.INFO: FindRelatedDsarJob: message 574 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:29:34] production.INFO: ClassifyInboundEmailJob: message 575 classified as 'dsar_response' (high). [2026-06-01 13:29:42] production.INFO: FindRelatedDsarJob: message 575 — dsar_id=, confidence=low. [2026-06-01 13:29:44] production.INFO: FindRelatedDsarJob: message 575 response_type=acknowledgement. [2026-06-01 13:29:45] production.INFO: FindRelatedDsarJob: message 575 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:33:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:33:10, 2026-06-01 13:33:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:33:10, 2026-06-01 13:33:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:35:03] production.INFO: ExtractMessageAttachmentsJob: attachment 572 (message_v4.rpmsg) skipped — unsupported type. [2026-06-01 13:35:05] production.INFO: ClassifyInboundEmailJob: message 576 classified as 'dsar_response' (high). [2026-06-01 13:35:11] production.INFO: FindRelatedDsarJob: message 576 — dsar_id=, confidence=low. [2026-06-01 13:35:13] production.INFO: FindRelatedDsarJob: message 576 response_type=acknowledgement. [2026-06-01 13:35:15] production.INFO: FindRelatedDsarJob: message 576 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:37:21] production.INFO: ExtractMessageAttachmentsJob: attachment 573 (image002.png) skipped — unsupported type. [2026-06-01 13:37:21] production.INFO: ExtractMessageAttachmentsJob: attachment 574 (image003.png) skipped — unsupported type. [2026-06-01 13:37:21] production.INFO: ExtractMessageAttachmentsJob: attachment 575 (image004.png) skipped — unsupported type. [2026-06-01 13:37:21] production.INFO: ExtractMessageAttachmentsJob: attachment 576 (image005.png) skipped — unsupported type. [2026-06-01 13:37:21] production.INFO: ExtractMessageAttachmentsJob: attachment 577 (image006.jpg) skipped — unsupported type. [2026-06-01 13:37:21] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 578 (STUART MUNRO - FILE_Redacted.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 13:37:23] production.INFO: ClassifyInboundEmailJob: message 577 classified as 'dsar_response' (high). [2026-06-01 13:37:29] production.INFO: FindRelatedDsarJob: message 577 — dsar_id=, confidence=low. [2026-06-01 13:37:31] production.INFO: FindRelatedDsarJob: message 577 response_type=partial_data. [2026-06-01 13:37:32] production.INFO: FindRelatedDsarJob: message 577 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-06-01 13:38:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:38:12, 2026-06-01 13:38:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:38:12, 2026-06-01 13:38:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:43:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:43:15, 2026-06-01 13:43:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:43:15, 2026-06-01 13:43:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:48:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:48:24, 2026-06-01 13:48:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:48:24, 2026-06-01 13:48:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:52:00] production.INFO: ClassifyInboundEmailJob: message 578 classified as 'dsar_response' (high). [2026-06-01 13:52:06] production.INFO: FindRelatedDsarJob: message 578 — dsar_id=, confidence=low. [2026-06-01 13:52:08] production.INFO: FindRelatedDsarJob: message 578 response_type=acknowledgement. [2026-06-01 13:52:10] production.INFO: FindRelatedDsarJob: message 578 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:52:31] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 579 (DSAR-217D282E.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 13:52:31] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 580 (LOA Michelle Kimmet.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 13:52:31] production.INFO: ExtractMessageAttachmentsJob: attachment 581 (9aa6e102-33d8-4053-a1bd-0083587a46d3.jpg) skipped — unsupported type. [2026-06-01 13:52:31] production.INFO: ExtractMessageAttachmentsJob: attachment 582 (ed54cdc0-d73e-44aa-8214-82f8d2b7bab6.jpg) skipped — unsupported type. [2026-06-01 13:52:34] production.INFO: ClassifyInboundEmailJob: message 579 classified as 'dsar_response' (high). [2026-06-01 13:52:38] production.INFO: FindRelatedDsarJob: message 579 — dsar_id=, confidence=low. [2026-06-01 13:52:40] production.INFO: FindRelatedDsarJob: message 579 response_type=acknowledgement. [2026-06-01 13:52:43] production.INFO: FindRelatedDsarJob: message 579 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:53:10] production.INFO: ExtractMessageAttachmentsJob: attachment 583 (message_v4.rpmsg) skipped — unsupported type. [2026-06-01 13:53:12] production.INFO: ClassifyInboundEmailJob: message 580 classified as 'dsar_response' (high). [2026-06-01 13:53:17] production.INFO: FindRelatedDsarJob: message 580 — dsar_id=, confidence=low. [2026-06-01 13:53:20] production.INFO: FindRelatedDsarJob: message 580 response_type=acknowledgement. [2026-06-01 13:53:21] production.INFO: FindRelatedDsarJob: message 580 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 13:53:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:53:26, 2026-06-01 13:53:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 13:53:26, 2026-06-01 13:53:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 13:57:24] production.INFO: ExtractMessageAttachmentsJob: attachment 584 (Outlook-xtlopyvl.png) skipped — unsupported type. [2026-06-01 13:57:26] production.INFO: ClassifyInboundEmailJob: message 581 classified as 'dsar_response' (high). [2026-06-01 13:57:33] production.INFO: FindRelatedDsarJob: message 581 — dsar_id=, confidence=low. [2026-06-01 13:57:35] production.INFO: FindRelatedDsarJob: message 581 response_type=acknowledgement. [2026-06-01 13:57:36] production.INFO: FindRelatedDsarJob: message 581 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:04:03] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 585 (DSAR-EFCE1635.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 14:04:03] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 586 (LOA Pamela Clifford.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 14:04:03] production.INFO: ExtractMessageAttachmentsJob: attachment 587 (POA .jpeg) skipped — unsupported type. [2026-06-01 14:04:03] production.INFO: ExtractMessageAttachmentsJob: attachment 588 (ID .jpeg) skipped — unsupported type. [2026-06-01 14:04:06] production.INFO: ClassifyInboundEmailJob: message 582 classified as 'dsar_response' (high). [2026-06-01 14:04:12] production.INFO: FindRelatedDsarJob: message 582 — dsar_id=, confidence=low. [2026-06-01 14:04:14] production.INFO: FindRelatedDsarJob: message 582 response_type=acknowledgement. [2026-06-01 14:04:17] production.INFO: FindRelatedDsarJob: message 582 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:04:19] production.INFO: ClassifyInboundEmailJob: message 583 classified as 'dsar_response' (high). [2026-06-01 14:04:24] production.INFO: FindRelatedDsarJob: message 583 — dsar_id=, confidence=low. [2026-06-01 14:04:27] production.INFO: FindRelatedDsarJob: message 583 response_type=acknowledgement. [2026-06-01 14:04:27] production.INFO: FindRelatedDsarJob: message 583 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:07:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , ?, ?, 2026-06-01 14:07:36, 2026-06-01 14:07:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, ?, ?, 2026-06-01 14:07:36, 2026-06-01 14:07:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:08:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:08:28, 2026-06-01 14:08:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:08:28, 2026-06-01 14:08:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:09:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:09:59, 2026-06-01 14:09:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
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, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:09:59, 2026-06-01 14:09:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:12:01] production.INFO: ExtractMessageAttachmentsJob: attachment 589 (~WRD0816.jpg) skipped — unsupported type. [2026-06-01 14:12:01] production.INFO: ExtractMessageAttachmentsJob: attachment 590 (image001.png) skipped — unsupported type. [2026-06-01 14:12:03] production.INFO: ClassifyInboundEmailJob: message 584 classified as 'dsar_response' (high). [2026-06-01 14:12:07] production.INFO: FindRelatedDsarJob: message 584 — dsar_id=, confidence=low. [2026-06-01 14:12:10] production.INFO: FindRelatedDsarJob: message 584 response_type=acknowledgement. [2026-06-01 14:12:11] production.INFO: FindRelatedDsarJob: message 584 — extracted reference 'NAC7/9549' (confidence=high), no DSAR matched. [2026-06-01 14:12:11] production.INFO: FindRelatedDsarJob: message 584 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:14:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:14:20, 2026-06-01 14:14:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:14:20, 2026-06-01 14:14:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:14:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:14:52, 2026-06-01 14:14:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:14:52, 2026-06-01 14:14:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:15:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:15:53, 2026-06-01 14:15:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:15:53, 2026-06-01 14:15:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:17:22] production.INFO: ClassifyInboundEmailJob: message 585 classified as 'dsar_response' (high). [2026-06-01 14:17:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:17:25, 2026-06-01 14:17:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:17:25, 2026-06-01 14:17:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:17:33] production.INFO: FindRelatedDsarJob: message 585 — dsar_id=, confidence=medium. [2026-06-01 14:17:35] production.INFO: FindRelatedDsarJob: message 585 response_type=delay_notice. [2026-06-01 14:17:37] production.INFO: FindRelatedDsarJob: message 585 — extracted reference 'FCIR: 65108' (confidence=high), no DSAR matched. [2026-06-01 14:17:37] production.INFO: FindRelatedDsarJob: message 585 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-06-01 14:21:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:21:05, 2026-06-01 14:21:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:21:05, 2026-06-01 14:21:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:22:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:22:26, 2026-06-01 14:22:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:22:26, 2026-06-01 14:22:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:27:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:27:28, 2026-06-01 14:27:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:27:28, 2026-06-01 14:27:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:28:28] production.INFO: ClassifyInboundEmailJob: message 586 classified as 'generic' (high). [2026-06-01 14:33:08] production.INFO: ExtractMessageAttachmentsJob: attachment 591 (~WRD0000.jpg) skipped — unsupported type. [2026-06-01 14:33:08] production.INFO: ExtractMessageAttachmentsJob: attachment 592 (image002.jpg) skipped — unsupported type. [2026-06-01 14:33:08] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 593 (DSAR-B0C7ADA2.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 14:33:08] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 594 (LOA Ceith Crockett.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 14:33:08] production.INFO: ExtractMessageAttachmentsJob: attachment 595 (POA.jpeg) skipped — unsupported type. [2026-06-01 14:33:08] production.INFO: ExtractMessageAttachmentsJob: attachment 596 (ID.jpeg) skipped — unsupported type. [2026-06-01 14:33:10] production.INFO: ClassifyInboundEmailJob: message 587 classified as 'dsar_response' (high). [2026-06-01 14:33:17] production.INFO: FindRelatedDsarJob: message 587 — dsar_id=, confidence=low. [2026-06-01 14:33:19] production.INFO: FindRelatedDsarJob: message 587 response_type=acknowledgement. [2026-06-01 14:33:21] production.INFO: FindRelatedDsarJob: message 587 — extracted reference 'DPENQ26-0431' (confidence=high), no DSAR matched. [2026-06-01 14:33:21] production.INFO: FindRelatedDsarJob: message 587 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:33:27] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 597 (Verifying your identity letter.docx). [2026-06-01 14:33:29] production.INFO: ClassifyInboundEmailJob: message 588 classified as 'dsar_response' (high). [2026-06-01 14:33:34] production.INFO: FindRelatedDsarJob: message 588 — dsar_id=, confidence=low. [2026-06-01 14:33:36] production.INFO: FindRelatedDsarJob: message 588 response_type=other. [2026-06-01 14:33:38] production.INFO: FindRelatedDsarJob: message 588 — extracted reference 'APP980786' (confidence=high), no DSAR matched. [2026-06-01 14:33:38] production.INFO: FindRelatedDsarJob: message 588 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). [2026-06-01 14:35:16] production.ERROR: View [auth.forgot-password] not found. {"exception":"[object] (InvalidArgumentException(code: 0): View [auth.forgot-password] not found. at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php:138) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php(78): Illuminate\\View\\FileViewFinder->findInPaths('auth.forgot-pas...', Array) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Factory.php(150): Illuminate\\View\\FileViewFinder->find('auth.forgot-pas...') #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(1100): Illuminate\\View\\Factory->make('auth.forgot-pas...', Array, Array) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/fortify/src/Http/Responses/SimpleViewResponse.php(50): view('auth.forgot-pas...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(921): Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse->toResponse(Object(Illuminate\\Http\\Request)) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(906): Illuminate\\Routing\\Router::toResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse)) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Routing\\Router->prepareResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse)) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Auth/Middleware/RedirectIfAuthenticated.php(47): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\RedirectIfAuthenticated->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'web') #10 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #12 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #59 {main} "} [2026-06-01 14:35:16] production.ERROR: View [auth.forgot-password] not found. {"exception":"[object] (InvalidArgumentException(code: 0): View [auth.forgot-password] not found. at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php:138) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php(78): Illuminate\\View\\FileViewFinder->findInPaths('auth.forgot-pas...', Array) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Factory.php(150): Illuminate\\View\\FileViewFinder->find('auth.forgot-pas...') #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(1100): Illuminate\\View\\Factory->make('auth.forgot-pas...', Array, Array) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/fortify/src/Http/Responses/SimpleViewResponse.php(50): view('auth.forgot-pas...', Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(921): Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse->toResponse(Object(Illuminate\\Http\\Request)) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(906): Illuminate\\Routing\\Router::toResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse)) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Routing\\Router->prepareResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse)) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Auth/Middleware/RedirectIfAuthenticated.php(47): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\RedirectIfAuthenticated->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'web') #10 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #12 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #59 {main} "} [2026-06-01 14:35:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:35:50, 2026-06-01 14:35:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:35:50, 2026-06-01 14:35:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:36:48] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 598 (DSAR-06EEE07F.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 14:36:48] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 599 (LOA Gary Boyle.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 14:36:48] production.INFO: ExtractMessageAttachmentsJob: attachment 600 (POA 2 .jpeg) skipped — unsupported type. [2026-06-01 14:36:48] production.INFO: ExtractMessageAttachmentsJob: attachment 601 (ab8706af-1389-4782-ae60-eb6396ab4192.jpg) skipped — unsupported type. [2026-06-01 14:36:50] production.INFO: ClassifyInboundEmailJob: message 589 classified as 'dsar_response' (high). [2026-06-01 14:36:57] production.INFO: FindRelatedDsarJob: message 589 — dsar_id=, confidence=low. [2026-06-01 14:36:59] production.INFO: FindRelatedDsarJob: message 589 response_type=acknowledgement. [2026-06-01 14:37:00] production.INFO: FindRelatedDsarJob: message 589 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:37:11] production.INFO: ClassifyInboundEmailJob: message 590 classified as 'dsar_response' (high). [2026-06-01 14:37:20] production.INFO: FindRelatedDsarJob: message 590 — dsar_id=, confidence=low. [2026-06-01 14:37:23] production.INFO: FindRelatedDsarJob: message 590 response_type=acknowledgement. [2026-06-01 14:37:25] production.INFO: FindRelatedDsarJob: message 590 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:38:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

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, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:38:30, 2026-06-01 14:38:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:38:30, 2026-06-01 14:38:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:48:16] production.INFO: ClassifyInboundEmailJob: message 591 classified as 'dsar_response' (high). [2026-06-01 14:48:24] production.INFO: FindRelatedDsarJob: message 591 — dsar_id=, confidence=medium. [2026-06-01 14:48:26] production.INFO: FindRelatedDsarJob: message 591 response_type=acknowledgement. [2026-06-01 14:48:27] production.INFO: FindRelatedDsarJob: message 591 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:48:30] production.INFO: ClassifyInboundEmailJob: message 592 classified as 'dsar_response' (high). [2026-06-01 14:48:36] production.INFO: FindRelatedDsarJob: message 592 — dsar_id=, confidence=low. [2026-06-01 14:48:38] production.INFO: FindRelatedDsarJob: message 592 response_type=acknowledgement. [2026-06-01 14:48:39] production.INFO: FindRelatedDsarJob: message 592 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:48:57] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 602 (DSAR-64860230.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 14:48:57] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 603 (LOA James Niset.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 14:48:57] production.INFO: ExtractMessageAttachmentsJob: attachment 604 (James Nisbet POA.jpg) skipped — unsupported type. [2026-06-01 14:48:57] production.INFO: ExtractMessageAttachmentsJob: attachment 605 (James Nisbet ID.jpg) skipped — unsupported type. [2026-06-01 14:48:59] production.INFO: ClassifyInboundEmailJob: message 593 classified as 'dsar_response' (high). [2026-06-01 14:49:10] production.INFO: FindRelatedDsarJob: message 593 — dsar_id=, confidence=low. [2026-06-01 14:49:12] production.INFO: FindRelatedDsarJob: message 593 response_type=acknowledgement. [2026-06-01 14:49:13] production.INFO: FindRelatedDsarJob: message 593 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:50:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:50:51, 2026-06-01 14:50:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 14:50:51, 2026-06-01 14:50:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 14:54:11] production.INFO: ExtractMessageAttachmentsJob: attachment 606 (image001.png) skipped — unsupported type. [2026-06-01 14:54:11] production.INFO: ExtractMessageAttachmentsJob: attachment 607 (image003.jpg) skipped — unsupported type. [2026-06-01 14:54:14] production.INFO: ClassifyInboundEmailJob: message 594 classified as 'dsar_response' (high). [2026-06-01 14:54:22] production.INFO: FindRelatedDsarJob: message 594 — dsar_id=, confidence=medium. [2026-06-01 14:54:26] production.INFO: FindRelatedDsarJob: message 594 response_type=data_provided. [2026-06-01 14:54:27] production.INFO: FindRelatedDsarJob: message 594 — extracted reference 'IG260939' (confidence=high), no DSAR matched. [2026-06-01 14:54:28] production.INFO: FindRelatedDsarJob: message 594 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 14:55:49] production.INFO: ExtractMessageAttachmentsJob: attachment 608 (image001.png) skipped — unsupported type. [2026-06-01 14:55:49] production.INFO: ExtractMessageAttachmentsJob: attachment 609 (image003.jpg) skipped — unsupported type. [2026-06-01 14:55:51] production.INFO: ClassifyInboundEmailJob: message 595 classified as 'dsar_response' (high). [2026-06-01 14:56:00] production.INFO: FindRelatedDsarJob: message 595 — dsar_id=, confidence=low. [2026-06-01 14:56:02] production.INFO: FindRelatedDsarJob: message 595 response_type=partial_data. [2026-06-01 14:56:03] production.INFO: FindRelatedDsarJob: message 595 — extracted reference 'IG260940' (confidence=high), no DSAR matched. [2026-06-01 14:56:03] production.INFO: FindRelatedDsarJob: message 595 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-06-01 14:56:04] production.INFO: ExtractMessageAttachmentsJob: attachment 610 (abba98b2-cd1b-4082-aecb-27557742b8b5) skipped — unsupported type. [2026-06-01 14:56:04] production.INFO: ExtractMessageAttachmentsJob: attachment 611 (a9bffc8f-5448-4097-81e9-296a3a5f0656) skipped — unsupported type. [2026-06-01 14:56:04] production.INFO: ExtractMessageAttachmentsJob: attachment 612 (7ff2fcca-0d1e-4180-90b6-62881ed02eac) skipped — unsupported type. [2026-06-01 14:56:04] production.INFO: ExtractMessageAttachmentsJob: attachment 613 (cc700e99-df8c-4035-951b-3ea0787d8a83) skipped — unsupported type. [2026-06-01 14:56:06] production.INFO: ClassifyInboundEmailJob: message 596 classified as 'dsar_response' (high). [2026-06-01 14:56:12] production.INFO: FindRelatedDsarJob: message 596 — dsar_id=, confidence=low. [2026-06-01 14:56:15] production.INFO: FindRelatedDsarJob: message 596 response_type=data_provided. [2026-06-01 14:56:16] production.INFO: FindRelatedDsarJob: message 596 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-06-01 14:57:40] production.INFO: ExtractMessageAttachmentsJob: attachment 614 (image001.png) skipped — unsupported type. [2026-06-01 14:57:43] production.INFO: ClassifyInboundEmailJob: message 597 classified as 'dsar_response' (high). [2026-06-01 14:57:49] production.INFO: FindRelatedDsarJob: message 597 — dsar_id=, confidence=low. [2026-06-01 14:57:51] production.INFO: FindRelatedDsarJob: message 597 response_type=acknowledgement. [2026-06-01 14:57:52] production.INFO: FindRelatedDsarJob: message 597 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 14:59:58] production.INFO: ClassifyInboundEmailJob: message 598 classified as 'dsar_response' (high). [2026-06-01 15:00:02] production.INFO: FindRelatedDsarJob: message 598 — dsar_id=, confidence=low. [2026-06-01 15:00:04] production.INFO: FindRelatedDsarJob: message 598 response_type=acknowledgement. [2026-06-01 15:00:06] production.INFO: FindRelatedDsarJob: message 598 — extracted reference 'PKCIR:9009' (confidence=high), no DSAR matched. [2026-06-01 15:00:06] production.INFO: FindRelatedDsarJob: message 598 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:02:04] production.INFO: ExtractMessageAttachmentsJob: attachment 615 (cfd3583d-ba2f-49b6-ae49-57cf1d32dce8) skipped — unsupported type. [2026-06-01 15:02:04] production.INFO: ExtractMessageAttachmentsJob: attachment 616 (b53b876c-a4e3-4451-b152-62f351f156c0) skipped — unsupported type. [2026-06-01 15:02:04] production.INFO: ExtractMessageAttachmentsJob: attachment 617 (a09464d0-a142-4975-80bf-82cd07607ad2) skipped — unsupported type. [2026-06-01 15:02:04] production.INFO: ExtractMessageAttachmentsJob: attachment 618 (a179b493-6b3b-46b0-9a7d-625ef60b3d48) skipped — unsupported type. [2026-06-01 15:02:06] production.INFO: ClassifyInboundEmailJob: message 599 classified as 'generic' (high). [2026-06-01 15:09:15] production.INFO: ExtractMessageAttachmentsJob: attachment 619 (image001.png) skipped — unsupported type. [2026-06-01 15:09:15] production.INFO: ExtractMessageAttachmentsJob: attachment 620 (image002.jpg) skipped — unsupported type. [2026-06-01 15:09:15] production.INFO: ExtractMessageAttachmentsJob: attachment 621 (image003.png) skipped — unsupported type. [2026-06-01 15:09:15] production.INFO: ExtractMessageAttachmentsJob: attachment 622 (image004.png) skipped — unsupported type. [2026-06-01 15:09:15] production.INFO: ExtractMessageAttachmentsJob: attachment 623 (image005.jpg) skipped — unsupported type. [2026-06-01 15:09:15] production.INFO: ExtractMessageAttachmentsJob: attachment 624 (image006.jpg) skipped — unsupported type. [2026-06-01 15:09:15] production.INFO: ExtractMessageAttachmentsJob: attachment 625 (image007.jpg) skipped — unsupported type. [2026-06-01 15:09:17] production.INFO: ClassifyInboundEmailJob: message 600 classified as 'dsar_response' (high). [2026-06-01 15:09:23] production.INFO: FindRelatedDsarJob: message 600 — dsar_id=, confidence=low. [2026-06-01 15:09:27] production.INFO: FindRelatedDsarJob: message 600 response_type=not_responsible. [2026-06-01 15:09:28] production.INFO: FindRelatedDsarJob: message 600 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=none). [2026-06-01 15:10:42] production.INFO: ClassifyInboundEmailJob: message 601 classified as 'dsar_response' (high). [2026-06-01 15:10:48] production.INFO: FindRelatedDsarJob: message 601 — dsar_id=, confidence=low. [2026-06-01 15:10:51] production.INFO: FindRelatedDsarJob: message 601 response_type=acknowledgement. [2026-06-01 15:10:52] production.INFO: FindRelatedDsarJob: message 601 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:20:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 15:20:53, 2026-06-01 15:20:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 15:20:53, 2026-06-01 15:20:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 15:21:16] production.INFO: ExtractMessageAttachmentsJob: attachment 626 (~WRD0002.jpg) skipped — unsupported type. [2026-06-01 15:21:16] production.INFO: ExtractMessageAttachmentsJob: attachment 627 (image001.jpg) skipped — unsupported type. [2026-06-01 15:21:16] production.INFO: ExtractMessageAttachmentsJob: attachment 628 (image002.png) skipped — unsupported type. [2026-06-01 15:21:29] production.INFO: ClassifyInboundEmailJob: message 602 classified as 'dsar_response' (high). [2026-06-01 15:21:35] production.INFO: FindRelatedDsarJob: message 602 — dsar_id=, confidence=medium. [2026-06-01 15:21:37] production.INFO: FindRelatedDsarJob: message 602 response_type=acknowledgement. [2026-06-01 15:21:38] production.INFO: FindRelatedDsarJob: message 602 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:22:40] production.INFO: ClassifyInboundEmailJob: message 603 classified as 'dsar_response' (high). [2026-06-01 15:22:46] production.INFO: FindRelatedDsarJob: message 603 — dsar_id=, confidence=low. [2026-06-01 15:22:47] production.INFO: FindRelatedDsarJob: message 603 response_type=acknowledgement. [2026-06-01 15:22:50] production.INFO: FindRelatedDsarJob: message 603 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:23:20] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 629 (DSAR-E87D8055.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 15:23:20] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 630 (LOA Gerald Coffield.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} [2026-06-01 15:23:20] production.INFO: ExtractMessageAttachmentsJob: attachment 631 (Screenshot 2026-04-07 102501.png) skipped — unsupported type. [2026-06-01 15:23:20] production.INFO: ExtractMessageAttachmentsJob: attachment 632 (Screenshot 2026-04-07 102353.png) skipped — unsupported type. [2026-06-01 15:23:22] production.INFO: ClassifyInboundEmailJob: message 604 classified as 'dsar_response' (high). [2026-06-01 15:23:28] production.INFO: FindRelatedDsarJob: message 604 — dsar_id=, confidence=low. [2026-06-01 15:23:29] production.INFO: FindRelatedDsarJob: message 604 response_type=acknowledgement. [2026-06-01 15:23:30] production.INFO: FindRelatedDsarJob: message 604 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:27:12] production.INFO: ExtractMessageAttachmentsJob: attachment 633 (image.png) skipped — unsupported type. [2026-06-01 15:27:14] production.INFO: ClassifyInboundEmailJob: message 605 classified as 'dsar_response' (high). [2026-06-01 15:27:20] production.INFO: FindRelatedDsarJob: message 605 — dsar_id=, confidence=low. [2026-06-01 15:27:22] production.INFO: FindRelatedDsarJob: message 605 response_type=acknowledgement. [2026-06-01 15:27:24] production.INFO: FindRelatedDsarJob: message 605 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:27:42] production.INFO: ExtractMessageAttachmentsJob: attachment 634 (image.png) skipped — unsupported type. [2026-06-01 15:27:45] production.INFO: ClassifyInboundEmailJob: message 606 classified as 'dsar_response' (high). [2026-06-01 15:27:50] production.INFO: FindRelatedDsarJob: message 606 — dsar_id=, confidence=low. [2026-06-01 15:27:52] production.INFO: FindRelatedDsarJob: message 606 response_type=acknowledgement. [2026-06-01 15:27:55] production.INFO: FindRelatedDsarJob: message 606 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:32:04] production.INFO: ExtractMessageAttachmentsJob: attachment 635 (~WRD0000.jpg) skipped — unsupported type. [2026-06-01 15:32:04] production.INFO: ExtractMessageAttachmentsJob: attachment 636 (image001.png) skipped — unsupported type. [2026-06-01 15:32:06] production.INFO: ClassifyInboundEmailJob: message 607 classified as 'dsar_response' (high). [2026-06-01 15:32:11] production.INFO: FindRelatedDsarJob: message 607 — dsar_id=, confidence=low. [2026-06-01 15:32:13] production.INFO: FindRelatedDsarJob: message 607 response_type=no_record. [2026-06-01 15:32:15] production.INFO: FindRelatedDsarJob: message 607 — extracted reference 'SAR26-27 - 550-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 15:32:15] production.INFO: FindRelatedDsarJob: message 607 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 15:34:51] production.INFO: ExtractMessageAttachmentsJob: attachment 637 (image001.png) skipped — unsupported type. [2026-06-01 15:34:54] production.INFO: ClassifyInboundEmailJob: message 608 classified as 'dsar_response' (high). [2026-06-01 15:35:02] production.INFO: FindRelatedDsarJob: message 608 — dsar_id=, confidence=low. [2026-06-01 15:35:06] production.INFO: FindRelatedDsarJob: message 608 response_type=acknowledgement. [2026-06-01 15:35:07] production.INFO: FindRelatedDsarJob: message 608 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:36:37] production.INFO: ExtractMessageAttachmentsJob: attachment 638 (~WRD0003.jpg) skipped — unsupported type. [2026-06-01 15:36:37] production.INFO: ExtractMessageAttachmentsJob: attachment 639 (image001.jpg) skipped — unsupported type. [2026-06-01 15:36:37] production.INFO: ExtractMessageAttachmentsJob: attachment 640 (image002.png) skipped — unsupported type. [2026-06-01 15:36:40] production.INFO: ClassifyInboundEmailJob: message 609 classified as 'dsar_response' (high). [2026-06-01 15:36:45] production.INFO: FindRelatedDsarJob: message 609 — dsar_id=, confidence=medium. [2026-06-01 15:36:46] production.INFO: FindRelatedDsarJob: message 609 response_type=acknowledgement. [2026-06-01 15:36:49] production.INFO: FindRelatedDsarJob: message 609 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:38:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 15:38:33, 2026-06-01 15:38:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 15:38:33, 2026-06-01 15:38:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 15:39:40] production.INFO: ExtractMessageAttachmentsJob: attachment 641 (image001.png) skipped — unsupported type. [2026-06-01 15:39:42] production.INFO: ClassifyInboundEmailJob: message 610 classified as 'dsar_response' (high). [2026-06-01 15:39:46] production.INFO: FindRelatedDsarJob: message 610 — dsar_id=, confidence=low. [2026-06-01 15:39:49] production.INFO: FindRelatedDsarJob: message 610 response_type=acknowledgement. [2026-06-01 15:39:50] production.INFO: FindRelatedDsarJob: message 610 — extracted reference 'SAR26-27 - 551-Access - Redress' (confidence=high), no DSAR matched. [2026-06-01 15:39:50] production.INFO: FindRelatedDsarJob: message 610 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:47:16] production.INFO: ClassifyInboundEmailJob: message 611 classified as 'dsar_response' (high). [2026-06-01 15:47:32] production.INFO: FindRelatedDsarJob: message 611 — dsar_id=, confidence=low. [2026-06-01 15:47:35] production.INFO: FindRelatedDsarJob: message 611 response_type=no_record. [2026-06-01 15:47:37] production.INFO: FindRelatedDsarJob: message 611 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-06-01 15:50:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 15:50:19, 2026-06-01 15:50:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 15:50:19, 2026-06-01 15:50:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 15:53:16] production.INFO: ExtractMessageAttachmentsJob: attachment 642 (image001.png) skipped — unsupported type. [2026-06-01 15:53:18] production.INFO: ClassifyInboundEmailJob: message 612 classified as 'dsar_response' (high). [2026-06-01 15:53:23] production.INFO: FindRelatedDsarJob: message 612 — dsar_id=, confidence=low. [2026-06-01 15:53:25] production.INFO: FindRelatedDsarJob: message 612 response_type=acknowledgement. [2026-06-01 15:53:26] production.INFO: FindRelatedDsarJob: message 612 — extracted reference 'F5F79CE4' (confidence=high), no DSAR matched. [2026-06-01 15:53:26] production.INFO: FindRelatedDsarJob: message 612 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 15:55:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 15:55:23, 2026-06-01 15:55:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 15:55:23, 2026-06-01 15:55:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:00:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:00:27, 2026-06-01 16:00:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:00:27, 2026-06-01 16:00:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:02:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-01 16:02:29, 2026-06-01 16:02:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-01 16:02:29, 2026-06-01 16:02:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:02:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:02:53, 2026-06-01 16:02:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:02:53, 2026-06-01 16:02:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:03:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:03:29, 2026-06-01 16:03:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:03:29, 2026-06-01 16:03:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:04:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:04:35, 2026-06-01 16:04:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:04:35, 2026-06-01 16:04:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:05:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:05:30, 2026-06-01 16:05:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:05:30, 2026-06-01 16:05:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:08:45] production.INFO: ExtractMessageAttachmentsJob: attachment 643 (image001.jpg) skipped — unsupported type. [2026-06-01 16:08:45] production.INFO: ExtractMessageAttachmentsJob: attachment 644 (image002.png) skipped — unsupported type. [2026-06-01 16:08:50] production.INFO: ClassifyInboundEmailJob: message 613 classified as 'dsar_response' (high). [2026-06-01 16:08:54] production.INFO: FindRelatedDsarJob: message 613 — dsar_id=, confidence=low. [2026-06-01 16:08:57] production.INFO: FindRelatedDsarJob: message 613 response_type=acknowledgement. [2026-06-01 16:08:59] production.INFO: FindRelatedDsarJob: message 613 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-06-01 16:09:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:09:39, 2026-06-01 16:09:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:09:39, 2026-06-01 16:09:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:10:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:10:33, 2026-06-01 16:10:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:10:33, 2026-06-01 16:10:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:13:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , ?, ?, 2026-06-01 16:13:08, 2026-06-01 16:13:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, ?, ?, 2026-06-01 16:13:08, 2026-06-01 16:13:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:14:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:14:44, 2026-06-01 16:14:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:14:44, 2026-06-01 16:14:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:15:37] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:15:37, 2026-06-01 16:15:37)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:15:37, 2026-06-01 16:15:37)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:19:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:19:48, 2026-06-01 16:19:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:19:48, 2026-06-01 16:19:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:20:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:20:57, 2026-06-01 16:20:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:20:57, 2026-06-01 16:20:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:21:06] production.INFO: ExtractMessageAttachmentsJob: attachment 645 (Outlook-2yzsb4k2.png) skipped — unsupported type. [2026-06-01 16:21:06] production.INFO: ExtractMessageAttachmentsJob: attachment 646 (Outlook-biled0ue.png) skipped — unsupported type. [2026-06-01 16:21:06] production.INFO: ExtractMessageAttachmentsJob: attachment 647 (Outlook-2yzsb4k2.png) skipped — unsupported type. [2026-06-01 16:21:06] production.INFO: ExtractMessageAttachmentsJob: attachment 648 (Outlook-biled0ue.png) skipped — unsupported type. [2026-06-01 16:21:08] production.INFO: ClassifyInboundEmailJob: message 614 classified as 'generic' (high). [2026-06-01 16:24:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:24:00, 2026-06-01 16:24:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:24:00, 2026-06-01 16:24:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:28:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:28:14, 2026-06-01 16:28:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:28:14, 2026-06-01 16:28:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:35:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:35:59, 2026-06-01 16:35:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:35:59, 2026-06-01 16:35:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:36:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:36:31, 2026-06-01 16:36:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:36:31, 2026-06-01 16:36:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:37:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:37:33, 2026-06-01 16:37:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:37:33, 2026-06-01 16:37:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:39:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:39:04, 2026-06-01 16:39:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:39:04, 2026-06-01 16:39:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:39:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:39:05, 2026-06-01 16:39:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:39:05, 2026-06-01 16:39:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:43:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:43:18, 2026-06-01 16:43:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 16:43:18, 2026-06-01 16:43:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:44:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:44:07, 2026-06-01 16:44:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:44:07, 2026-06-01 16:44:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:49:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:49:09, 2026-06-01 16:49:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:49:09, 2026-06-01 16:49:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 16:57:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:57:31, 2026-06-01 16:57:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 16:57:31, 2026-06-01 16:57:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 17:09:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 17:09:07, 2026-06-01 17:09:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 17:09:07, 2026-06-01 17:09:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 17:12:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 17:12:34, 2026-06-01 17:12:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 17:12:34, 2026-06-01 17:12:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 17:13:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 17:13:23, 2026-06-01 17:13:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 17:13:23, 2026-06-01 17:13:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 17:14:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 17:14:09, 2026-06-01 17:14:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 17:14:09, 2026-06-01 17:14:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 17:21:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 17:21:07, 2026-06-01 17:21:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 17:21:07, 2026-06-01 17:21:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 17:42:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 17:42:36, 2026-06-01 17:42:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 17:42:36, 2026-06-01 17:42:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 18:09:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 18:09:10, 2026-06-01 18:09:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 18:09:10, 2026-06-01 18:09:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 18:13:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 18:13:29, 2026-06-01 18:13:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 18:13:29, 2026-06-01 18:13:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 18:38:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 18:38:35, 2026-06-01 18:38:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 18:38:35, 2026-06-01 18:38:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 18:42:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 18:42:39, 2026-06-01 18:42:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 18:42:39, 2026-06-01 18:42:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 19:02:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-01 19:02:31, 2026-06-01 19:02:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-01 19:02:31, 2026-06-01 19:02:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 19:13:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , ?, ?, 2026-06-01 19:13:10, 2026-06-01 19:13:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, ?, ?, 2026-06-01 19:13:10, 2026-06-01 19:13:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 19:20:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 19:20:58, 2026-06-01 19:20:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 19:20:58, 2026-06-01 19:20:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 20:14:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 20:14:11, 2026-06-01 20:14:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 20:14:11, 2026-06-01 20:14:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 20:21:09] production.ERROR: SQLSTATE[HY000] [1040] Too many connections (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `cache` where `key` in (the-claim-system-cache-e4b8b78a9d5e722a09f5aad04f002e0d297780ca)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 1040): SQLSTATE[HY000] [1040] Too many connections (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `cache` where `key` in (the-claim-system-cache-e4b8b78a9d5e722a09f5aad04f002e0d297780ca)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('select * from `...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(411): Illuminate\\Database\\Connection->run('select * from `...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3505): Illuminate\\Database\\Connection->select('select * from `...', Array, true) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3490): Illuminate\\Database\\Query\\Builder->runSelect() #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4080): Illuminate\\Database\\Query\\Builder->{closure:Illuminate\\Database\\Query\\Builder::get():3489}() #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3489): Illuminate\\Database\\Query\\Builder->onceWithColumns(Array, Object(Closure)) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(140): Illuminate\\Database\\Query\\Builder->get() #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(115): Illuminate\\Cache\\DatabaseStore->many(Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/Repository.php(125): Illuminate\\Cache\\DatabaseStore->get('e4b8b78a9d5e722...') #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/RateLimiter.php(206): Illuminate\\Cache\\Repository->get('e4b8b78a9d5e722...', 0) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/RateLimiter.php(300): Illuminate\\Cache\\RateLimiter->{closure:Illuminate\\Cache\\RateLimiter::attempts():206}() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/RateLimiter.php(206): Illuminate\\Cache\\RateLimiter->withoutSerializationOrCompression(Object(Closure)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/RateLimiter.php(129): Illuminate\\Cache\\RateLimiter->attempts('e4b8b78a9d5e722...') #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(157): Illuminate\\Cache\\RateLimiter->tooManyAttempts('e4b8b78a9d5e722...', 60) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #48 {main} [previous exception] [object] (PDOException(code: 1040): SQLSTATE[HY000] [1040] Too many connections at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php:67) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php(67): PDO::connect('mysql:host=127....', 'fintrixorcouk_s...', Object(SensitiveParameterValue), Array) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php(44): Illuminate\\Database\\Connectors\\Connector->createPdoConnection('mysql:host=127....', 'fintrixorcouk_s...', Object(SensitiveParameterValue), Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/MySqlConnector.php(24): Illuminate\\Database\\Connectors\\Connector->createConnection('mysql:host=127....', Array, Array) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/ConnectionFactory.php(186): Illuminate\\Database\\Connectors\\MySqlConnector->connect(Array) #4 [internal function]: Illuminate\\Database\\Connectors\\ConnectionFactory->{closure:Illuminate\\Database\\Connectors\\ConnectionFactory::createPdoResolverWithHosts():181}() #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(1257): call_user_func(Object(Closure)) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(1295): Illuminate\\Database\\Connection->getPdo() #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(525): Illuminate\\Database\\Connection->getReadPdo() #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(420): Illuminate\\Database\\Connection->getPdoForSelect(true) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::select():411}('select * from `...', Array) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('select * from `...', Array, Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(411): Illuminate\\Database\\Connection->run('select * from `...', Array, Object(Closure)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3505): Illuminate\\Database\\Connection->select('select * from `...', Array, true) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3490): Illuminate\\Database\\Query\\Builder->runSelect() #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4080): Illuminate\\Database\\Query\\Builder->{closure:Illuminate\\Database\\Query\\Builder::get():3489}() #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3489): Illuminate\\Database\\Query\\Builder->onceWithColumns(Array, Object(Closure)) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(140): Illuminate\\Database\\Query\\Builder->get() #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(115): Illuminate\\Cache\\DatabaseStore->many(Array) #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/Repository.php(125): Illuminate\\Cache\\DatabaseStore->get('e4b8b78a9d5e722...') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/RateLimiter.php(206): Illuminate\\Cache\\Repository->get('e4b8b78a9d5e722...', 0) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/RateLimiter.php(300): Illuminate\\Cache\\RateLimiter->{closure:Illuminate\\Cache\\RateLimiter::attempts():206}() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/RateLimiter.php(206): Illuminate\\Cache\\RateLimiter->withoutSerializationOrCompression(Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/RateLimiter.php(129): Illuminate\\Cache\\RateLimiter->attempts('e4b8b78a9d5e722...') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(157): Illuminate\\Cache\\RateLimiter->tooManyAttempts('e4b8b78a9d5e722...', 60) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #58 {main} "} [2026-06-01 20:34:20] production.ERROR: SQLSTATE[HY000] [2002] Connection refused (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `cache` where `key` in (the-claim-system-cache-illuminate:queue:restart)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 2002): SQLSTATE[HY000] [2002] Connection refused (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `cache` where `key` in (the-claim-system-cache-illuminate:queue:restart)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(999): Illuminate\\Database\\Connection->runQueryCallback('select * from `...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(978): Illuminate\\Database\\Connection->tryAgainIfCausedByLostConnection(Object(Illuminate\\Database\\QueryException), 'select * from `...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(796): Illuminate\\Database\\Connection->handleQueryException(Object(Illuminate\\Database\\QueryException), 'select * from `...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(411): Illuminate\\Database\\Connection->run('select * from `...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3505): Illuminate\\Database\\Connection->select('select * from `...', Array, true) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3490): Illuminate\\Database\\Query\\Builder->runSelect() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4080): Illuminate\\Database\\Query\\Builder->{closure:Illuminate\\Database\\Query\\Builder::get():3489}() #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3489): Illuminate\\Database\\Query\\Builder->onceWithColumns(Array, Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(140): Illuminate\\Database\\Query\\Builder->get() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(115): Illuminate\\Cache\\DatabaseStore->many(Array) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/Repository.php(125): Illuminate\\Cache\\DatabaseStore->get('illuminate:queu...') #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(781): Illuminate\\Cache\\Repository->get('illuminate:queu...') #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(766): Illuminate\\Queue\\Worker->getTimestampOfLastQueueRestart() #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(332): Illuminate\\Queue\\Worker->queueShouldRestart(NULL) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(217): Illuminate\\Queue\\Worker->stopIfNecessary(Object(Illuminate\\Queue\\WorkerOptions), NULL, 2703348.4993772, 156, NULL) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #23 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #25 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #26 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #27 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #30 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #31 {main} [previous exception] [object] (PDOException(code: 2002): SQLSTATE[HY000] [2002] Connection refused at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php:67) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php(67): PDO::connect('mysql:host=127....', 'fintrixorcouk_s...', Object(SensitiveParameterValue), Array) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php(85): Illuminate\\Database\\Connectors\\Connector->createPdoConnection('mysql:host=127....', 'fintrixorcouk_s...', Object(SensitiveParameterValue), Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php(48): Illuminate\\Database\\Connectors\\Connector->tryAgainIfCausedByLostConnection(Object(PDOException), 'mysql:host=127....', 'fintrixorcouk_s...', Object(SensitiveParameterValue), Array) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/MySqlConnector.php(24): Illuminate\\Database\\Connectors\\Connector->createConnection('mysql:host=127....', Array, Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/ConnectionFactory.php(186): Illuminate\\Database\\Connectors\\MySqlConnector->connect(Array) #5 [internal function]: Illuminate\\Database\\Connectors\\ConnectionFactory->{closure:Illuminate\\Database\\Connectors\\ConnectionFactory::createPdoResolverWithHosts():181}() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(1257): call_user_func(Object(Closure)) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(1295): Illuminate\\Database\\Connection->getPdo() #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(525): Illuminate\\Database\\Connection->getReadPdo() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(420): Illuminate\\Database\\Connection->getPdoForSelect(true) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::select():411}('select * from `...', Array) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(999): Illuminate\\Database\\Connection->runQueryCallback('select * from `...', Array, Object(Closure)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(978): Illuminate\\Database\\Connection->tryAgainIfCausedByLostConnection(Object(Illuminate\\Database\\QueryException), 'select * from `...', Array, Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(796): Illuminate\\Database\\Connection->handleQueryException(Object(Illuminate\\Database\\QueryException), 'select * from `...', Array, Object(Closure)) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(411): Illuminate\\Database\\Connection->run('select * from `...', Array, Object(Closure)) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3505): Illuminate\\Database\\Connection->select('select * from `...', Array, true) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3490): Illuminate\\Database\\Query\\Builder->runSelect() #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4080): Illuminate\\Database\\Query\\Builder->{closure:Illuminate\\Database\\Query\\Builder::get():3489}() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3489): Illuminate\\Database\\Query\\Builder->onceWithColumns(Array, Object(Closure)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(140): Illuminate\\Database\\Query\\Builder->get() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(115): Illuminate\\Cache\\DatabaseStore->many(Array) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/Repository.php(125): Illuminate\\Cache\\DatabaseStore->get('illuminate:queu...') #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(781): Illuminate\\Cache\\Repository->get('illuminate:queu...') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(766): Illuminate\\Queue\\Worker->getTimestampOfLastQueueRestart() #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(332): Illuminate\\Queue\\Worker->queueShouldRestart(NULL) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(217): Illuminate\\Queue\\Worker->stopIfNecessary(Object(Illuminate\\Queue\\WorkerOptions), NULL, 2703348.4993772, 156, NULL) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #34 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #36 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #41 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #42 {main} "} [2026-06-01 21:09:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 21:09:14, 2026-06-01 21:09:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
Sensitive

I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 

Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 29 May 2026 13:06 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d73d8121-8966-475c-91e3-f7b18e0df503] ________________________________ From: MMA Legal Sent: 29 May 2026 13:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig Mcmaster Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Craig Mcmaster Client Reference: 100424 Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL Date of Birth: 08/06/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 21:09:14, 2026-06-01 21:09:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 21:13:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 21:13:33, 2026-06-01 21:13:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
Sensitive


I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. 


Regards,

Debbie Campbell

Sector Health Records Manager - Mental Health
Digital Services 
NHS Greater Glasgow & Clyde

Stobhill ACH

133 Balornock Road

Glasgow G21 3UW

E-Mail: debbie.campbell6@nhs.scot

Mobile: 07980772985 

 

 \"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient. Regards, Debbie Campbell Sector Health Records Manager - Mental Health Digital Services NHS Greater Glasgow & Clyde Stobhill ACH 133 Balornock Road Glasgow G21 3UW E-Mail: debbie.campbell6@nhs.scot Mobile: 07980772985 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 01 June 2026 16:26 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Gerald Coffield SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:47549ca0-412c-4c94-868e-c36f8962c0a6] ________________________________ From: MMA Legal Sent: 01 June 2026 16:21 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gerald Coffield Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gerald Coffield Client Reference: 100831 Client Address: 6 Affric Avenue, Airdrie, ML6 7NE Date of Birth: 13/02/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 21:13:33, 2026-06-01 21:13:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 21:38:37] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 21:38:37, 2026-06-01 21:38:37)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,

Further your email below, I have checked our records and systems

A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026

The Royal Mail tracking code is AS 5474 6771 8GB


Kind Regards

Lauren Welsh

Legal Administrator

Legal Office

University Hospital Crosshouse

Tel  01563 827076 Ext No 27076

 

Direct Email: Lauren.Welsh@aapct.scot.nhs.uk

 


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Further your email below, I have checked our records and systems A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026 The Royal Mail tracking code is AS 5474 6771 8GB Kind Regards Lauren Welsh Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Ext No 27076 Direct Email: Lauren.Welsh@aapct.scot.nhs.uk ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:28 To: aa.Subject Access Request Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 21:38:37, 2026-06-01 21:38:37)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 21:42:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

ERS Gold Award



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 21:42:41, 2026-06-01 21:42:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,

Good afternoon

 

Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you.  We will be back in touch with you in due course to provide our final response.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

\"ERS



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response. Kind regards Jackie Christie Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-01 21:42:41, 2026-06-01 21:42:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 22:02:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Làrach-lìn: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Làrach-lìn: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-01 22:02:33, 2026-06-01 22:02:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],

OFFICIAL

Good Morning.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good Afternoon,

 

We thank you for your correspondence and note their contents of your email.

 

Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. 

 

We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). 

 

Kind regards

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]

 

OFFICIAL

Good afternoon.

 

With regards to the attached can you please confirm your clients correct date of birth?

 

Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.

 

Additionally, if you have any previous address details for your client these would be greatly appreciated too.

 

Many thanks and kind regards,

 

Data Protection Team

Police Scotland

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 23 April 2026 10:55
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Miss Angella Cross

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Morning. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: www.scotland.police.uk Twitter: @policescotland Facebook: www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 29 May 2026 12:39 To: Data Protection Subject Access Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Afternoon, We thank you for your correspondence and note their contents of your email. Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information. We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father). Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 2:27 PM To: evidence@mmalegal.co.uk > Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL] OFFICIAL Good afternoon. With regards to the attached can you please confirm your clients correct date of birth? Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification. Additionally, if you have any previous address details for your client these would be greatly appreciated too. Many thanks and kind regards, Data Protection Team Police Scotland From: MMA Legal > Sent: 23 April 2026 10:55 To: Data Protection Subject Access > Subject: Data Subject Access Request - Miss Angella Cross CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Angella Cross Client Reference: 100217 Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY Date of Birth: 22/02/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-01 22:02:33, 2026-06-01 22:02:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 22:13:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

,   Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355   Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.    , ?, ?, 2026-06-01 22:13:12, 2026-06-01 22:13:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,

 

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group.

 

 

, � Alnwick Medical Group has sent a copy of your Subject Access Request This report expires on 30/08/2026 Requestor Reference: 100355 � Open report [https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Alnwick Medical Group. � �, ?, ?, 2026-06-01 22:13:12, 2026-06-01 22:13:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 22:21:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/Tànaiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na Gàidhealtachd Based at: Stèidhichte aig: First Floor A’ chiad làr Larch House Taigh Leargaidh Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 22:21:00, 2026-06-01 22:21:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request. 

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date. 

Kind regards

Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
 
NHS Highland                           NHS na G�idhealtachd
Based at:                                    St�idhichte aig:
First Floor                                   A� chiad l�r                
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         P�irc Gn�omhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. 
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave: 


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request. You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date. Kind regards Pamela McBride Deputy Data Protection Officer/T�naiste Oifigear Dion Data TEAMS: pamela.mcbride@nhsh.nhs.scot NHS Highland NHS na G�idhealtachd Based at: St�idhichte aig: First Floor A� chiad l�r Larch House Taigh Leargaidh Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield Inverness Inbhir Nis IV2 7PA IV2 7PA Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork My work pattern is:- Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously. Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot Next planned leave: ________________________________ From: MMA Legal Sent: 01 June 2026 15:03 To: dpohighland Subject: Data Subject Access Request - Ms Pamela Clifford Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Clifford Client Reference: 100428 Client Address: 97 Firhill , Alness , IV17 0RT Date of Birth: 23/08/1976 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 22:21:00, 2026-06-01 22:21:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 23:14:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 23:14:12, 2026-06-01 23:14:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo





Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Jo Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 29 May 2026 10:31 AM To: dg.dpa-office Subject: Data Subject Access Request - Miss Fiona Watson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Fiona Watson Client Reference: 100394 Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD Date of Birth: 14/07/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 23:14:12, 2026-06-01 23:14:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-06-01 23:21:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 23:21:11, 2026-06-01 23:21:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning

No records held at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Morning No records held at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd] ________________________________ From: MMA Legal Sent: 29 May 2026 12:30 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Alex Ferguson Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-01 23:21:11, 2026-06-01 23:21:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "}