[2026-06-03 11:02:24] local.ERROR: SQLSTATE[42000]: Syntax error or access violation: 1059 Identifier name 'dsar_evidence_items_contact_message_attachment_id_dismissed_at_index' is too long (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: tcs_test, SQL: alter table `dsar_evidence_items` add index `dsar_evidence_items_contact_message_attachment_id_dismissed_at_index`(`contact_message_attachment_id`, `dismissed_at`)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 42000): SQLSTATE[42000]: Syntax error or access violation: 1059 Identifier name 'dsar_evidence_items_contact_message_attachment_id_dismissed_at_index' is too long (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: tcs_test, SQL: alter table `dsar_evidence_items` add index `dsar_evidence_items_contact_message_attachment_id_dismissed_at_index`(`contact_message_attachment_id`, `dismissed_at`)) at D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate/Database/Connection->runQueryCallback('alter table `ds...', Array, Object(Closure))
#1 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate/Database/Connection->run('alter table `ds...', Array, Object(Closure))
#2 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate/Database/Connection->statement('alter table `ds...')
#3 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate/Database/Schema/Blueprint->build()
#4 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(506): Illuminate/Database/Schema/Builder->build(Object(Illuminate/Database/Schema/Blueprint))
#5 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate/Database/Schema/Builder->create('dsar_evidence_i...', Object(Closure))
#6 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/database/migrations/2026_06_03_110104_create_dsar_evidence_items_table.php(14): Illuminate/Support/Facades/Facade::__callStatic('create', Array)
#7 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate/Database/Migrations/Migration@anonymous->up()
#8 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate/Database/Migrations/Migrator->runMethod(Object(Illuminate/Database/MySqlConnection), Object(Illuminate/Database/Migrations/Migration@anonymous), 'up')
#9 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate/Database/Migrations/Migrator->{closure:Illuminate/Database/Migrations/Migrator::runMigration():438}()
#10 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate/Database/Migrations/Migrator->runMigration(Object(Illuminate/Database/Migrations/Migration@anonymous), 'up')
#11 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate/Database/Migrations/Migrator->{closure:Illuminate/Database/Migrations/Migrator::runUp():253}()
#12 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate/Console/View/Components/Task->render('2026_06_03_1101...', Object(Closure))
#13 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate/Database/Migrations/Migrator->write('Illuminate//Cons...', '2026_06_03_1101...', Object(Closure))
#14 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate/Database/Migrations/Migrator->runUp('D://Projects//Dee...', 6, false)
#15 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate/Database/Migrations/Migrator->runPending(Array, Array)
#16 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate/Database/Migrations/Migrator->run(Array, Array)
#17 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate/Database/Console/Migrations/MigrateCommand->{closure:Illuminate/Database/Console/Migrations/MigrateCommand::runMigrations():109}()
#18 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate/Database/Migrations/Migrator->usingConnection(NULL, Object(Closure))
#19 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate/Database/Console/Migrations/MigrateCommand->runMigrations()
#20 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate/Database/Console/Migrations/MigrateCommand->handle()
#21 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate/Container/BoundMethod::{closure:Illuminate/Container/BoundMethod::call():35}()
#22 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate/Container/Util::unwrapIfClosure(Object(Closure))
#23 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate/Container/BoundMethod::callBoundMethod(Object(Illuminate/Foundation/Application), Array, Object(Closure))
#24 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate/Container/BoundMethod::call(Object(Illuminate/Foundation/Application), Array, Array, NULL)
#25 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate/Container/Container->call(Array)
#26 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Command/Command.php(341): Illuminate/Console/Command->execute(Object(Symfony/Component/Console/Input/ArgvInput), Object(Illuminate/Console/OutputStyle))
#27 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony/Component/Console/Command/Command->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Illuminate/Console/OutputStyle))
#28 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(1117): Illuminate/Console/Command->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#29 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(356): Symfony/Component/Console/Application->doRunCommand(Object(Illuminate/Database/Console/Migrations/MigrateCommand), Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#30 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(195): Symfony/Component/Console/Application->doRun(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#31 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony/Component/Console/Application->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#32 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate/Foundation/Console/Kernel->handle(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#33 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/artisan(16): Illuminate/Foundation/Application->handleCommand(Object(Symfony/Component/Console/Input/ArgvInput))
#34 {main}

[previous exception] [object] (PDOException(code: 42000): SQLSTATE[42000]: Syntax error or access violation: 1059 Identifier name 'dsar_evidence_items_contact_message_attachment_id_dismissed_at_index' is too long at D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php:584)
[stacktrace]
#0 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(584): PDOStatement->execute()
#1 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate/Database/Connection->{closure:Illuminate/Database/Connection::statement():573}('alter table `ds...', Array)
#2 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate/Database/Connection->runQueryCallback('alter table `ds...', Array, Object(Closure))
#3 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate/Database/Connection->run('alter table `ds...', Array, Object(Closure))
#4 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate/Database/Connection->statement('alter table `ds...')
#5 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate/Database/Schema/Blueprint->build()
#6 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(506): Illuminate/Database/Schema/Builder->build(Object(Illuminate/Database/Schema/Blueprint))
#7 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate/Database/Schema/Builder->create('dsar_evidence_i...', Object(Closure))
#8 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/database/migrations/2026_06_03_110104_create_dsar_evidence_items_table.php(14): Illuminate/Support/Facades/Facade::__callStatic('create', Array)
#9 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate/Database/Migrations/Migration@anonymous->up()
#10 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate/Database/Migrations/Migrator->runMethod(Object(Illuminate/Database/MySqlConnection), Object(Illuminate/Database/Migrations/Migration@anonymous), 'up')
#11 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate/Database/Migrations/Migrator->{closure:Illuminate/Database/Migrations/Migrator::runMigration():438}()
#12 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate/Database/Migrations/Migrator->runMigration(Object(Illuminate/Database/Migrations/Migration@anonymous), 'up')
#13 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate/Database/Migrations/Migrator->{closure:Illuminate/Database/Migrations/Migrator::runUp():253}()
#14 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate/Console/View/Components/Task->render('2026_06_03_1101...', Object(Closure))
#15 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate/Database/Migrations/Migrator->write('Illuminate//Cons...', '2026_06_03_1101...', Object(Closure))
#16 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate/Database/Migrations/Migrator->runUp('D://Projects//Dee...', 6, false)
#17 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate/Database/Migrations/Migrator->runPending(Array, Array)
#18 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate/Database/Migrations/Migrator->run(Array, Array)
#19 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate/Database/Console/Migrations/MigrateCommand->{closure:Illuminate/Database/Console/Migrations/MigrateCommand::runMigrations():109}()
#20 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate/Database/Migrations/Migrator->usingConnection(NULL, Object(Closure))
#21 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate/Database/Console/Migrations/MigrateCommand->runMigrations()
#22 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate/Database/Console/Migrations/MigrateCommand->handle()
#23 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate/Container/BoundMethod::{closure:Illuminate/Container/BoundMethod::call():35}()
#24 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate/Container/Util::unwrapIfClosure(Object(Closure))
#25 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate/Container/BoundMethod::callBoundMethod(Object(Illuminate/Foundation/Application), Array, Object(Closure))
#26 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate/Container/BoundMethod::call(Object(Illuminate/Foundation/Application), Array, Array, NULL)
#27 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate/Container/Container->call(Array)
#28 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Command/Command.php(341): Illuminate/Console/Command->execute(Object(Symfony/Component/Console/Input/ArgvInput), Object(Illuminate/Console/OutputStyle))
#29 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony/Component/Console/Command/Command->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Illuminate/Console/OutputStyle))
#30 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(1117): Illuminate/Console/Command->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#31 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(356): Symfony/Component/Console/Application->doRunCommand(Object(Illuminate/Database/Console/Migrations/MigrateCommand), Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#32 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(195): Symfony/Component/Console/Application->doRun(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#33 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony/Component/Console/Application->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#34 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate/Foundation/Console/Kernel->handle(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#35 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/artisan(16): Illuminate/Foundation/Application->handleCommand(Object(Symfony/Component/Console/Input/ArgvInput))
#36 {main}
"} 
[2026-06-03 11:02:37] local.ERROR: SQLSTATE[42S01]: Base table or view already exists: 1050 Table 'dsar_evidence_items' already exists (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: tcs_test, SQL: create table `dsar_evidence_items` (`id` bigint unsigned not null auto_increment primary key, `solicitor_id` bigint unsigned not null, `contact_message_attachment_id` bigint unsigned not null, `dsar_id` bigint unsigned null, `page` smallint unsigned null, `quote` text null, `bbox` json null, `category` varchar(32) not null, `severity` varchar(16) not null, `comment` text not null, `source` varchar(8) not null default 'ai', `confirmed_at` timestamp null, `dismissed_at` timestamp null, `human_notes` text null, `created_at` timestamp null, `updated_at` timestamp null) default character set utf8mb4 collate 'utf8mb4_unicode_ci') {"exception":"[object] (Illuminate\\Database\\QueryException(code: 42S01): SQLSTATE[42S01]: Base table or view already exists: 1050 Table 'dsar_evidence_items' already exists (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: tcs_test, SQL: create table `dsar_evidence_items` (`id` bigint unsigned not null auto_increment primary key, `solicitor_id` bigint unsigned not null, `contact_message_attachment_id` bigint unsigned not null, `dsar_id` bigint unsigned null, `page` smallint unsigned null, `quote` text null, `bbox` json null, `category` varchar(32) not null, `severity` varchar(16) not null, `comment` text not null, `source` varchar(8) not null default 'ai', `confirmed_at` timestamp null, `dismissed_at` timestamp null, `human_notes` text null, `created_at` timestamp null, `updated_at` timestamp null) default character set utf8mb4 collate 'utf8mb4_unicode_ci') at D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate/Database/Connection->runQueryCallback('create table `d...', Array, Object(Closure))
#1 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate/Database/Connection->run('create table `d...', Array, Object(Closure))
#2 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate/Database/Connection->statement('create table `d...')
#3 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate/Database/Schema/Blueprint->build()
#4 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(506): Illuminate/Database/Schema/Builder->build(Object(Illuminate/Database/Schema/Blueprint))
#5 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate/Database/Schema/Builder->create('dsar_evidence_i...', Object(Closure))
#6 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/database/migrations/2026_06_03_110104_create_dsar_evidence_items_table.php(14): Illuminate/Support/Facades/Facade::__callStatic('create', Array)
#7 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate/Database/Migrations/Migration@anonymous->up()
#8 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate/Database/Migrations/Migrator->runMethod(Object(Illuminate/Database/MySqlConnection), Object(Illuminate/Database/Migrations/Migration@anonymous), 'up')
#9 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate/Database/Migrations/Migrator->{closure:Illuminate/Database/Migrations/Migrator::runMigration():438}()
#10 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate/Database/Migrations/Migrator->runMigration(Object(Illuminate/Database/Migrations/Migration@anonymous), 'up')
#11 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate/Database/Migrations/Migrator->{closure:Illuminate/Database/Migrations/Migrator::runUp():253}()
#12 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate/Console/View/Components/Task->render('2026_06_03_1101...', Object(Closure))
#13 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate/Database/Migrations/Migrator->write('Illuminate//Cons...', '2026_06_03_1101...', Object(Closure))
#14 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate/Database/Migrations/Migrator->runUp('D://Projects//Dee...', 7, false)
#15 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate/Database/Migrations/Migrator->runPending(Array, Array)
#16 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate/Database/Migrations/Migrator->run(Array, Array)
#17 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate/Database/Console/Migrations/MigrateCommand->{closure:Illuminate/Database/Console/Migrations/MigrateCommand::runMigrations():109}()
#18 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate/Database/Migrations/Migrator->usingConnection(NULL, Object(Closure))
#19 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate/Database/Console/Migrations/MigrateCommand->runMigrations()
#20 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate/Database/Console/Migrations/MigrateCommand->handle()
#21 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate/Container/BoundMethod::{closure:Illuminate/Container/BoundMethod::call():35}()
#22 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate/Container/Util::unwrapIfClosure(Object(Closure))
#23 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate/Container/BoundMethod::callBoundMethod(Object(Illuminate/Foundation/Application), Array, Object(Closure))
#24 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate/Container/BoundMethod::call(Object(Illuminate/Foundation/Application), Array, Array, NULL)
#25 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate/Container/Container->call(Array)
#26 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Command/Command.php(341): Illuminate/Console/Command->execute(Object(Symfony/Component/Console/Input/ArgvInput), Object(Illuminate/Console/OutputStyle))
#27 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony/Component/Console/Command/Command->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Illuminate/Console/OutputStyle))
#28 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(1117): Illuminate/Console/Command->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#29 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(356): Symfony/Component/Console/Application->doRunCommand(Object(Illuminate/Database/Console/Migrations/MigrateCommand), Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#30 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(195): Symfony/Component/Console/Application->doRun(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#31 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony/Component/Console/Application->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#32 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate/Foundation/Console/Kernel->handle(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#33 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/artisan(16): Illuminate/Foundation/Application->handleCommand(Object(Symfony/Component/Console/Input/ArgvInput))
#34 {main}

[previous exception] [object] (PDOException(code: 42S01): SQLSTATE[42S01]: Base table or view already exists: 1050 Table 'dsar_evidence_items' already exists at D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php:584)
[stacktrace]
#0 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(584): PDOStatement->execute()
#1 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate/Database/Connection->{closure:Illuminate/Database/Connection::statement():573}('create table `d...', Array)
#2 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate/Database/Connection->runQueryCallback('create table `d...', Array, Object(Closure))
#3 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate/Database/Connection->run('create table `d...', Array, Object(Closure))
#4 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate/Database/Connection->statement('create table `d...')
#5 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate/Database/Schema/Blueprint->build()
#6 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(506): Illuminate/Database/Schema/Builder->build(Object(Illuminate/Database/Schema/Blueprint))
#7 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate/Database/Schema/Builder->create('dsar_evidence_i...', Object(Closure))
#8 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/database/migrations/2026_06_03_110104_create_dsar_evidence_items_table.php(14): Illuminate/Support/Facades/Facade::__callStatic('create', Array)
#9 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate/Database/Migrations/Migration@anonymous->up()
#10 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate/Database/Migrations/Migrator->runMethod(Object(Illuminate/Database/MySqlConnection), Object(Illuminate/Database/Migrations/Migration@anonymous), 'up')
#11 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate/Database/Migrations/Migrator->{closure:Illuminate/Database/Migrations/Migrator::runMigration():438}()
#12 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate/Database/Migrations/Migrator->runMigration(Object(Illuminate/Database/Migrations/Migration@anonymous), 'up')
#13 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate/Database/Migrations/Migrator->{closure:Illuminate/Database/Migrations/Migrator::runUp():253}()
#14 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate/Console/View/Components/Task->render('2026_06_03_1101...', Object(Closure))
#15 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate/Database/Migrations/Migrator->write('Illuminate//Cons...', '2026_06_03_1101...', Object(Closure))
#16 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate/Database/Migrations/Migrator->runUp('D://Projects//Dee...', 7, false)
#17 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate/Database/Migrations/Migrator->runPending(Array, Array)
#18 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate/Database/Migrations/Migrator->run(Array, Array)
#19 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate/Database/Console/Migrations/MigrateCommand->{closure:Illuminate/Database/Console/Migrations/MigrateCommand::runMigrations():109}()
#20 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate/Database/Migrations/Migrator->usingConnection(NULL, Object(Closure))
#21 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate/Database/Console/Migrations/MigrateCommand->runMigrations()
#22 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate/Database/Console/Migrations/MigrateCommand->handle()
#23 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate/Container/BoundMethod::{closure:Illuminate/Container/BoundMethod::call():35}()
#24 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate/Container/Util::unwrapIfClosure(Object(Closure))
#25 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate/Container/BoundMethod::callBoundMethod(Object(Illuminate/Foundation/Application), Array, Object(Closure))
#26 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate/Container/BoundMethod::call(Object(Illuminate/Foundation/Application), Array, Array, NULL)
#27 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate/Container/Container->call(Array)
#28 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Command/Command.php(341): Illuminate/Console/Command->execute(Object(Symfony/Component/Console/Input/ArgvInput), Object(Illuminate/Console/OutputStyle))
#29 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony/Component/Console/Command/Command->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Illuminate/Console/OutputStyle))
#30 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(1117): Illuminate/Console/Command->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#31 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(356): Symfony/Component/Console/Application->doRunCommand(Object(Illuminate/Database/Console/Migrations/MigrateCommand), Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#32 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(195): Symfony/Component/Console/Application->doRun(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#33 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony/Component/Console/Application->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#34 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate/Foundation/Console/Kernel->handle(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#35 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/artisan(16): Illuminate/Foundation/Application->handleCommand(Object(Symfony/Component/Console/Input/ArgvInput))
#36 {main}
"} 
[2026-06-03 11:02:45] local.ERROR: Command "db:statement" is not defined.

Did you mean one of these?
    db
    db:monitor
    db:seed
    db:show
    db:table
    db:wipe {"exception":"[object] (Symfony\\Component\\Console\\Exception\\CommandNotFoundException(code: 0): Command \"db:statement\" is not defined.

Did you mean one of these?
    db
    db:monitor
    db:seed
    db:show
    db:table
    db:wipe at D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php:759)
[stacktrace]
#0 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(298): Symfony/Component/Console/Application->find('db:statement')
#1 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(195): Symfony/Component/Console/Application->doRun(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#2 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony/Component/Console/Application->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#3 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate/Foundation/Console/Kernel->handle(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#4 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/artisan(16): Illuminate/Foundation/Application->handleCommand(Object(Symfony/Component/Console/Input/ArgvInput))
#5 {main}
"} 
[2026-06-03 11:09:10] local.ERROR: Command "livewire:discover" is not defined.

Did you mean one of these?
    livewire:attribute
    livewire:configure-s3-upload-cleanup
    livewire:copy
    livewire:delete
    livewire:form
    livewire:layout
    livewire:make
    livewire:move
    livewire:publish
    livewire:stubs
    livewire:upgrade
    package:discover {"exception":"[object] (Symfony\\Component\\Console\\Exception\\CommandNotFoundException(code: 0): Command \"livewire:discover\" is not defined.

Did you mean one of these?
    livewire:attribute
    livewire:configure-s3-upload-cleanup
    livewire:copy
    livewire:delete
    livewire:form
    livewire:layout
    livewire:make
    livewire:move
    livewire:publish
    livewire:stubs
    livewire:upgrade
    package:discover at D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php:759)
[stacktrace]
#0 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(298): Symfony/Component/Console/Application->find('livewire:discov...')
#1 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/symfony/console/Application.php(195): Symfony/Component/Console/Application->doRun(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#2 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony/Component/Console/Application->run(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#3 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate/Foundation/Console/Kernel->handle(Object(Symfony/Component/Console/Input/ArgvInput), Object(Symfony/Component/Console/Output/ConsoleOutput))
#4 D:/Projects/DeepLinx/TheClaimSystem/theclaimsystem-v3/artisan(16): Illuminate/Foundation/Application->handleCommand(Object(Symfony/Component/Console/Input/ArgvInput))
#5 {main}
"} 
[2026-06-03 13:09:30] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 1196 â€” is_dsar_document=1, confidence=high.  
[2026-06-03 13:09:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Olwen Kierel, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Good Afternoon,</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Thank you for your email.</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards,</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Shelby</div>
<div id="Signature">
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="background-color: rgb(255, 255, 255);">
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Arial, sans-serif; font-size: 16px;"><b><br>
</b></span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Arial, sans-serif; font-size: 16px;"><b>Data Protection Team</b>&nbsp;NHS Dumfries &amp; Galloway |<b>&nbsp;</b>Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px;">
<span style="font-family: Arial, sans-serif; font-size: 16px;">email: </span><span style="font-family: Arial, sans-serif; font-size: 16px; color: rgb(88, 115, 237);">dg.dpa-office@nhs.scot</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></p>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b> 02 June 2026 2:27 PM<br>
<b>To:</b> dg.dpa-office &lt;dg.dpa-office@nhs.scot&gt;<br>
<b>Subject:</b> Data Subject Access Request - Miss Olwen Kierel</font>
<div>&nbsp;</div>
</div>
<div>
<div>Subject: Data Subject Access Request – Hospital / NHS Trust Records</div>
<div><br>
Client Name: Miss Olwen Kierel<br>
Client Reference: 100853<br>
Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL<br>
Date of Birth: 04/08/1964<br>
Also Known As: </div>
<div>Name in Care: </div>
<div>NHS Number (if known):<br>
Previous Addresses (if applicable):</div>
<div><br>
</div>
<div>Dear Sir/Madam,<br>
<br>
</div>
<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</div>
<br>
<br>
<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>
<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>
<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>
<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>
<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>
<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
 and only for its intended purpose.</div>
<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>
<img alt="" width="1" height="1" border="0" style="height:1px!important; width:1px!important; border-width:0!important; margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0!important; padding-bottom:0!important; padding-right:0!important; padding-left:0!important" src="https://u61638341.ct.sendgrid.net/wf/open?upn=u001.JqILCqgnsUl8ceHwnL-2Bdpnqy33cNNAYaeXxumlI-2FDhBgBD071pBY5q2WUsMiyyv4DRYiEL-2Bu23IEgkbdRHJ95HTFzdqg32Qkx9-2FYtGnedYfllbC5jZZd4erkbfg4b2SN-2F-2FM71KR4Y3-2FmSdAtxQO8Jb6r9oVdYvBo6jUkRT0DbFTCLmulxXChPCJJLJVht0ZE8o41OwtVxk58IrsH3T0kE3PldZtGyWWhfOuSdXNy7Y8-3D"></div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>
This email is intended for the named recipient only. If you have received it by mistake,
<br>
please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>
and (iii) do not copy the email or disclose its contents to anyone.</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>
</body>
</html>, Good Afternoon,
Thank you for your email.
We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?
Kind regards,
Shelby



Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


________________________________
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 02 June 2026 2:27 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Olwen Kierel

Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Olwen Kierel
Client Reference: 100853
Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL
Date of Birth: 04/08/1964
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.






--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:09:35, 2026-06-03 13:09:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Olwen Kierel, <html>

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Good Afternoon,</div>

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Thank you for your email.</div>

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We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards,</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Shelby</div>

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<br>

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<span style=\"font-family: Arial, sans-serif; font-size: 16px;\"><b><br>

</b></span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\"><b>Data Protection Team</b>&nbsp;NHS Dumfries &amp; Galloway |<b>&nbsp;</b>Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP</span></p>

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<span style=\"font-family: Arial, sans-serif; font-size: 16px;\">email: </span><span style=\"font-family: Arial, sans-serif; font-size: 16px; color: rgb(88, 115, 237);\">dg.dpa-office@nhs.scot</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Calibri, Arial, Helvetica, sans-serif;\"><br>

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<div id=\"divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b> 02 June 2026 2:27 PM<br>

<b>To:</b> dg.dpa-office &lt;dg.dpa-office@nhs.scot&gt;<br>

<b>Subject:</b> Data Subject Access Request - Miss Olwen Kierel</font>

<div>&nbsp;</div>

</div>

<div>

<div>Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records</div>

<div><br>

Client Name: Miss Olwen Kierel<br>

Client Reference: 100853<br>

Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL<br>

Date of Birth: 04/08/1964<br>

Also Known As: </div>

<div>Name in Care: </div>

<div>NHS Number (if known):<br>

Previous Addresses (if applicable):</div>

<div><br>

</div>

<div>Dear Sir/Madam,<br>

<br>

</div>

<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</div>

<br>

<br>

<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>

<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>

<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>

<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>

<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>

<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely

 and only for its intended purpose.</div>

<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>

<img alt=\"\" width=\"1\" height=\"1\" border=\"0\" style=\"height:1px!important; width:1px!important; border-width:0!important; margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0!important; padding-bottom:0!important; padding-right:0!important; padding-left:0!important\" src=\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.JqILCqgnsUl8ceHwnL-2Bdpnqy33cNNAYaeXxumlI-2FDhBgBD071pBY5q2WUsMiyyv4DRYiEL-2Bu23IEgkbdRHJ95HTFzdqg32Qkx9-2FYtGnedYfllbC5jZZd4erkbfg4b2SN-2F-2FM71KR4Y3-2FmSdAtxQO8Jb6r9oVdYvBo6jUkRT0DbFTCLmulxXChPCJJLJVht0ZE8o41OwtVxk58IrsH3T0kE3PldZtGyWWhfOuSdXNy7Y8-3D\"></div>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>

This email is intended for the named recipient only. If you have received it by mistake,

<br>

please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>

and (iii) do not copy the email or disclose its contents to anyone.</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>

</body>

</html>, Good Afternoon,

Thank you for your email.

We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?

Kind regards,

Shelby







Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP





email: dg.dpa-office@nhs.scot





________________________________

From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 02 June 2026 2:27 PM

To: dg.dpa-office <dg.dpa-office@nhs.scot>

Subject: Data Subject Access Request - Miss Olwen Kierel



Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records



Client Name: Miss Olwen Kierel

Client Reference: 100853

Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL

Date of Birth: 04/08/1964

Also Known As:

Name in Care:

NHS Number (if known):

Previous Addresses (if applicable):



Dear Sir/Madam,



We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816





MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.













--------------------------------------------------------------------------------------------------------------------------------------------------------

This email is intended for the named recipient only. If you have received it by mistake,

please (i) contact the sender by email reply; (ii) delete the email from your system; .

and (iii) do not copy the email or disclose its contents to anyone.



--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:09:35, 2026-06-03 13:09:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:10:18] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 1196 â€” total_pages=51, relevant=21.  
[2026-06-03 13:10:27] production.ERROR: ExtractEvidenceFromAttachmentJob: failed for attachment 1196. {"error":"Application rate limited by AI provider [openai]."} 
[2026-06-03 13:10:27] production.ERROR: Application rate limited by AI provider [openai]. {"exception":"[object] (Laravel\\Ai\\Exceptions\\RateLimitedException(code: 429): Application rate limited by AI provider [openai]. at /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Exceptions/RateLimitedException.php:11)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(30): Laravel\\Ai\\Exceptions\\RateLimitedException::forProvider('openai', 429, Object(Illuminate\\Http\\Client\\RequestException))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o', 'You are Synapse...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 120)
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\ExtractDsarEvidenceAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o')
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\ExtractDsarEvidenceAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o')
#9 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/ExtractEvidenceFromAttachmentJob.php(100): App\\Synapse\\Agents\\ExtractDsarEvidenceAgent->prompt('Filename: SAR-N...', Array)
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob->handle()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob), false)
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#36 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#38 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#43 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#44 {main}

[previous exception] [object] (Illuminate\\Http\\Client\\RequestException(code: 429): HTTP request returned status code 429:
{
  \"error\": {
    \"message\": \"Rate limit reached for gpt-4o in organization org-T1Nm50N21JQBrKFqAWqXK8VL on tokens per  (truncated...)
 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1064): Illuminate\\Http\\Client\\Response->throw(Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}:1043}(Object(Illuminate\\Http\\Client\\Response))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1043): tap(Object(Illuminate\\Http\\Client\\Response), Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1)
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ope...', Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(72): Illuminate\\Http\\Client\\PendingRequest->post('responses', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->{closure:Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway::generateText():72}()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o', 'You are Synapse...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 120)
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\ExtractDsarEvidenceAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\ExtractDsarEvidenceAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o')
#17 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/ExtractEvidenceFromAttachmentJob.php(100): App\\Synapse\\Agents\\ExtractDsarEvidenceAgent->prompt('Filename: SAR-N...', Array)
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob->handle()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob), false)
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#44 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#46 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#47 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#48 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#51 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#52 {main}
"} 
[2026-06-03 13:10:45] production.INFO: ExtractMessageAttachmentsJob: attachment 1219 (image.png) skipped â€” unsupported type.  
[2026-06-03 13:10:50] production.ERROR: ClassifyInboundEmailJob: failed for message 965. {"error":"Application rate limited by AI provider [openai]."} 
[2026-06-03 13:10:50] production.ERROR: Application rate limited by AI provider [openai]. {"exception":"[object] (Laravel\\Ai\\Exceptions\\RateLimitedException(code: 429): Application rate limited by AI provider [openai]. at /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Exceptions/RateLimitedException.php:11)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(30): Laravel\\Ai\\Exceptions\\RateLimitedException::forProvider('openai', 429, Object(Illuminate\\Http\\Client\\RequestException))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini', 'You are an emai...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60)
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\EmailClassifierAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\EmailClassifierAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#9 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/ClassifyInboundEmailJob.php(52): App\\Synapse\\Agents\\EmailClassifierAgent->prompt('FROM: dataprote...')
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\ClassifyInboundEmailJob->handle()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob), false)
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#36 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#38 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#43 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#44 {main}

[previous exception] [object] (Illuminate\\Http\\Client\\RequestException(code: 429): HTTP request returned status code 429:
{
  \"error\": {
    \"message\": \"Rate limit reached for gpt-4o-mini in organization org-T1Nm50N21JQBrKFqAWqXK8VL on tokens (truncated...)
 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1064): Illuminate\\Http\\Client\\Response->throw(Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}:1043}(Object(Illuminate\\Http\\Client\\Response))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1043): tap(Object(Illuminate\\Http\\Client\\Response), Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1)
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ope...', Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(72): Illuminate\\Http\\Client\\PendingRequest->post('responses', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->{closure:Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway::generateText():72}()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini', 'You are an emai...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60)
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\EmailClassifierAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\EmailClassifierAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#17 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/ClassifyInboundEmailJob.php(52): App\\Synapse\\Agents\\EmailClassifierAgent->prompt('FROM: dataprote...')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\ClassifyInboundEmailJob->handle()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob), false)
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#44 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#46 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#47 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#48 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#51 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#52 {main}
"} 
[2026-06-03 13:11:26] production.INFO: ExtractMessageAttachmentsJob: attachment 1220 (image001.png) skipped â€” unsupported type.  
[2026-06-03 13:11:26] production.INFO: ExtractMessageAttachmentsJob: attachment 1221 (image002.png) skipped â€” unsupported type.  
[2026-06-03 13:11:26] production.INFO: ExtractMessageAttachmentsJob: attachment 1222 (crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png) skipped â€” unsupported type.  
[2026-06-03 13:11:31] production.ERROR: ClassifyInboundEmailJob: failed for message 966. {"error":"Application rate limited by AI provider [openai]."} 
[2026-06-03 13:11:31] production.ERROR: Application rate limited by AI provider [openai]. {"exception":"[object] (Laravel\\Ai\\Exceptions\\RateLimitedException(code: 429): Application rate limited by AI provider [openai]. at /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Exceptions/RateLimitedException.php:11)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(30): Laravel\\Ai\\Exceptions\\RateLimitedException::forProvider('openai', 429, Object(Illuminate\\Http\\Client\\RequestException))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini', 'You are an emai...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60)
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\EmailClassifierAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\EmailClassifierAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#9 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/ClassifyInboundEmailJob.php(52): App\\Synapse\\Agents\\EmailClassifierAgent->prompt('FROM: qcienquir...')
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\ClassifyInboundEmailJob->handle()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob), false)
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#36 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#38 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#43 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#44 {main}

[previous exception] [object] (Illuminate\\Http\\Client\\RequestException(code: 429): HTTP request returned status code 429:
{
  \"error\": {
    \"message\": \"Rate limit reached for gpt-4o-mini in organization org-T1Nm50N21JQBrKFqAWqXK8VL on tokens (truncated...)
 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1064): Illuminate\\Http\\Client\\Response->throw(Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}:1043}(Object(Illuminate\\Http\\Client\\Response))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1043): tap(Object(Illuminate\\Http\\Client\\Response), Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1)
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ope...', Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(72): Illuminate\\Http\\Client\\PendingRequest->post('responses', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->{closure:Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway::generateText():72}()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini', 'You are an emai...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60)
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\EmailClassifierAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\EmailClassifierAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#17 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/ClassifyInboundEmailJob.php(52): App\\Synapse\\Agents\\EmailClassifierAgent->prompt('FROM: qcienquir...')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\ClassifyInboundEmailJob->handle()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob), false)
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\ClassifyInboundEmailJob))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#44 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#46 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#47 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#48 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#51 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#52 {main}
"} 
[2026-06-03 13:13:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request, <html>

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    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 30/08/2026</span></p>
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                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335">Open report</a>
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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
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    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
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</body>

</html>,  

Alnwick Medical Group has sent a copy of your Subject Access Request

This report expires on 30/08/2026

Requestor Reference: 100355

 

Open report
[https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Alnwick Medical Group.

 

 , ?, ?, 2026-06-03 13:13:29, 2026-06-03 13:13:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request, <html>



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    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, ï¿½



Alnwick Medical Group has sent a copy of your Subject Access Request



This report expires on 30/08/2026



Requestor Reference: 100355



ï¿½



Open report

[https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Alnwick Medical Group.



ï¿½



ï¿½, ?, ?, 2026-06-03 13:13:29, 2026-06-03 13:13:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:13:58] production.WARNING: ExtractEvidenceFromAttachmentJob: per-page parse failed for attachment 1196: Class "Smalot\PdfParser\Parser" not found  
[2026-06-03 13:13:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 1196 â€” pages=0, large=no.  
[2026-06-03 13:14:14] production.ERROR: Corrupted path detected: contact-attachments/967/Outlook-Logo

Desc.png {"exception":"[object] (League\\Flysystem\\CorruptedPathDetected(code: 0): Corrupted path detected: contact-attachments/967/Outlook-Logo

Desc.png at /home/fintrixorcouk/public_html/staging/vendor/league/flysystem/src/CorruptedPathDetected.php:11)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/league/flysystem/src/WhitespacePathNormalizer.php(20): League\\Flysystem\\CorruptedPathDetected::forPath('contact-attachm...')
#1 /home/fintrixorcouk/public_html/staging/vendor/league/flysystem/src/WhitespacePathNormalizer.php(12): League\\Flysystem\\WhitespacePathNormalizer->rejectFunkyWhiteSpace('contact-attachm...')
#2 /home/fintrixorcouk/public_html/staging/vendor/league/flysystem/src/Filesystem.php(68): League\\Flysystem\\WhitespacePathNormalizer->normalizePath('contact-attachm...')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(431): League\\Flysystem\\Filesystem->writeStream('contact-attachm...', Resource id #879, Array)
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(483): Illuminate\\Filesystem\\FilesystemAdapter->put('contact-attachm...', Resource id #879, Array)
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/UploadedFile.php(94): Illuminate\\Filesystem\\FilesystemAdapter->putFileAs('contact-attachm...', Object(Illuminate\\Http\\UploadedFile), 'Outlook-Logo\\n\\nD...', Array)
#6 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(114): Illuminate\\Http\\UploadedFile->storeAs('contact-attachm...', 'Outlook-Logo\\n\\nD...')
#7 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(53): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->storeAttachments(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessage))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#48 {main}
"} 
[2026-06-03 13:14:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Olwen Kierel, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Good Afternoon,</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Thank you for your email.</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards,</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Shelby</div>
<div id="Signature">
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="background-color: rgb(255, 255, 255);">
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Arial, sans-serif; font-size: 16px;"><b><br>
</b></span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Arial, sans-serif; font-size: 16px;"><b>Data Protection Team</b>&nbsp;NHS Dumfries &amp; Galloway |<b>&nbsp;</b>Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px;">
<span style="font-family: Arial, sans-serif; font-size: 16px;">email: </span><span style="font-family: Arial, sans-serif; font-size: 16px; color: rgb(88, 115, 237);">dg.dpa-office@nhs.scot</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></p>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b> 02 June 2026 2:27 PM<br>
<b>To:</b> dg.dpa-office &lt;dg.dpa-office@nhs.scot&gt;<br>
<b>Subject:</b> Data Subject Access Request - Miss Olwen Kierel</font>
<div>&nbsp;</div>
</div>
<div>
<div>Subject: Data Subject Access Request – Hospital / NHS Trust Records</div>
<div><br>
Client Name: Miss Olwen Kierel<br>
Client Reference: 100853<br>
Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL<br>
Date of Birth: 04/08/1964<br>
Also Known As: </div>
<div>Name in Care: </div>
<div>NHS Number (if known):<br>
Previous Addresses (if applicable):</div>
<div><br>
</div>
<div>Dear Sir/Madam,<br>
<br>
</div>
<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</div>
<br>
<br>
<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>
<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>
<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>
<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>
<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>
<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
 and only for its intended purpose.</div>
<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>
<img alt="" width="1" height="1" border="0" style="height:1px!important; width:1px!important; border-width:0!important; margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0!important; padding-bottom:0!important; padding-right:0!important; padding-left:0!important" src="https://u61638341.ct.sendgrid.net/wf/open?upn=u001.JqILCqgnsUl8ceHwnL-2Bdpnqy33cNNAYaeXxumlI-2FDhBgBD071pBY5q2WUsMiyyv4DRYiEL-2Bu23IEgkbdRHJ95HTFzdqg32Qkx9-2FYtGnedYfllbC5jZZd4erkbfg4b2SN-2F-2FM71KR4Y3-2FmSdAtxQO8Jb6r9oVdYvBo6jUkRT0DbFTCLmulxXChPCJJLJVht0ZE8o41OwtVxk58IrsH3T0kE3PldZtGyWWhfOuSdXNy7Y8-3D"></div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>
This email is intended for the named recipient only. If you have received it by mistake,
<br>
please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>
and (iii) do not copy the email or disclose its contents to anyone.</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>
</body>
</html>, Good Afternoon,
Thank you for your email.
We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?
Kind regards,
Shelby



Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


________________________________
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 02 June 2026 2:27 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Olwen Kierel

Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Olwen Kierel
Client Reference: 100853
Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL
Date of Birth: 04/08/1964
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.






--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:14:36, 2026-06-03 13:14:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Olwen Kierel, <html>

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Good Afternoon,</div>

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Thank you for your email.</div>

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We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?</div>

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Kind regards,</div>

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Shelby</div>

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<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"background-color: rgb(255, 255, 255);\">

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\"><b><br>

</b></span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\"><b>Data Protection Team</b>&nbsp;NHS Dumfries &amp; Galloway |<b>&nbsp;</b>Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Calibri, Arial, Helvetica, sans-serif;\"><br>

</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\">email: </span><span style=\"font-family: Arial, sans-serif; font-size: 16px; color: rgb(88, 115, 237);\">dg.dpa-office@nhs.scot</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Calibri, Arial, Helvetica, sans-serif;\"><br>

</span></p>

</div>

</div>

<div id=\"appendonsend\"></div>

<hr style=\"display:inline-block;width:98%\" tabindex=\"-1\">

<div id=\"divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b> 02 June 2026 2:27 PM<br>

<b>To:</b> dg.dpa-office &lt;dg.dpa-office@nhs.scot&gt;<br>

<b>Subject:</b> Data Subject Access Request - Miss Olwen Kierel</font>

<div>&nbsp;</div>

</div>

<div>

<div>Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records</div>

<div><br>

Client Name: Miss Olwen Kierel<br>

Client Reference: 100853<br>

Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL<br>

Date of Birth: 04/08/1964<br>

Also Known As: </div>

<div>Name in Care: </div>

<div>NHS Number (if known):<br>

Previous Addresses (if applicable):</div>

<div><br>

</div>

<div>Dear Sir/Madam,<br>

<br>

</div>

<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</div>

<br>

<br>

<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>

<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>

<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>

<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>

<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>

<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely

 and only for its intended purpose.</div>

<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>

<img alt=\"\" width=\"1\" height=\"1\" border=\"0\" style=\"height:1px!important; width:1px!important; border-width:0!important; margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0!important; padding-bottom:0!important; padding-right:0!important; padding-left:0!important\" src=\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.JqILCqgnsUl8ceHwnL-2Bdpnqy33cNNAYaeXxumlI-2FDhBgBD071pBY5q2WUsMiyyv4DRYiEL-2Bu23IEgkbdRHJ95HTFzdqg32Qkx9-2FYtGnedYfllbC5jZZd4erkbfg4b2SN-2F-2FM71KR4Y3-2FmSdAtxQO8Jb6r9oVdYvBo6jUkRT0DbFTCLmulxXChPCJJLJVht0ZE8o41OwtVxk58IrsH3T0kE3PldZtGyWWhfOuSdXNy7Y8-3D\"></div>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>

This email is intended for the named recipient only. If you have received it by mistake,

<br>

please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>

and (iii) do not copy the email or disclose its contents to anyone.</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>

</body>

</html>, Good Afternoon,

Thank you for your email.

We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?

Kind regards,

Shelby







Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP





email: dg.dpa-office@nhs.scot





________________________________

From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 02 June 2026 2:27 PM

To: dg.dpa-office <dg.dpa-office@nhs.scot>

Subject: Data Subject Access Request - Miss Olwen Kierel



Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records



Client Name: Miss Olwen Kierel

Client Reference: 100853

Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL

Date of Birth: 04/08/1964

Also Known As:

Name in Care:

NHS Number (if known):

Previous Addresses (if applicable):



Dear Sir/Madam,



We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816





MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.













--------------------------------------------------------------------------------------------------------------------------------------------------------

This email is intended for the named recipient only. If you have received it by mistake,

please (i) contact the sender by email reply; (ii) delete the email from your system; .

and (iii) do not copy the email or disclose its contents to anyone.



--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:14:36, 2026-06-03 13:14:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:14:49] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 1196 â€” is_dsar_document=1, confidence=high.  
[2026-06-03 13:15:49] production.ERROR: ExtractEvidenceFromAttachmentJob: failed for attachment 1196. {"error":"cURL error 28: Operation timed out after 60001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.openai.com/v1/responses"} 
[2026-06-03 13:15:49] production.ERROR: cURL error 28: Operation timed out after 60001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.openai.com/v1/responses {"exception":"[object] (Illuminate\\Http\\Client\\ConnectionException(code: 0): cURL error 28: Operation timed out after 60001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.openai.com/v1/responses at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php:1805)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1081): Illuminate\\Http\\Client\\PendingRequest->marshalConnectionException(Object(GuzzleHttp\\Exception\\ConnectException))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ope...', Array)
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(72): Illuminate\\Http\\Client\\PendingRequest->post('responses', Array)
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->{closure:Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway::generateText():72}()
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini', 'You are Synapse...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\FilterDsarPagesAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\FilterDsarPagesAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#14 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/ExtractEvidenceFromAttachmentJob.php(119): App\\Synapse\\Agents\\FilterDsarPagesAgent->prompt('Filename: SAR-N...', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob->handle()
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob), false)
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#41 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#43 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#44 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#45 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#48 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#49 {main}

[previous exception] [object] (GuzzleHttp\\Exception\\ConnectException(code: 0): cURL error 28: Operation timed out after 60001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.openai.com/v1/responses at /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:277)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(207): GuzzleHttp\\Handler\\CurlFactory::createRejection(Object(GuzzleHttp\\Handler\\EasyHandle), Array)
#1 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(159): GuzzleHttp\\Handler\\CurlFactory::finishError(Object(GuzzleHttp\\Handler\\CurlHandler), Object(GuzzleHttp\\Handler\\EasyHandle), Object(GuzzleHttp\\Handler\\CurlFactory))
#2 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.php(47): GuzzleHttp\\Handler\\CurlFactory::finish(Object(GuzzleHttp\\Handler\\CurlHandler), Object(GuzzleHttp\\Handler\\EasyHandle), Object(GuzzleHttp\\Handler\\CurlFactory))
#3 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(28): GuzzleHttp\\Handler\\CurlHandler->__invoke(Object(GuzzleHttp\\Psr7\\Request), Array)
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1523): GuzzleHttp\\Handler\\Proxy::{closure:GuzzleHttp\\Handler\\Proxy::wrapSync():27}(Object(GuzzleHttp\\Psr7\\Request), Array)
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1480): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::buildStubHandler():1505}:1506}(Object(GuzzleHttp\\Psr7\\Request), Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1466): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::buildRecorderHandler():1478}:1479}(Object(GuzzleHttp\\Psr7\\Request), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php(64): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::buildBeforeSendingHandler():1464}:1465}(Object(GuzzleHttp\\Psr7\\Request), Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Middleware.php(38): GuzzleHttp\\PrepareBodyMiddleware->__invoke(Object(GuzzleHttp\\Psr7\\Request), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/RedirectMiddleware.php(71): GuzzleHttp\\Middleware::{closure:{closure:GuzzleHttp\\Middleware::cookies():28}:29}(Object(GuzzleHttp\\Psr7\\Request), Array)
#10 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Middleware.php(63): GuzzleHttp\\RedirectMiddleware->__invoke(Object(GuzzleHttp\\Psr7\\Request), Array)
#11 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/HandlerStack.php(75): GuzzleHttp\\Middleware::{closure:{closure:GuzzleHttp\\Middleware::httpErrors():60}:61}(Object(GuzzleHttp\\Psr7\\Request), Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Client.php(333): GuzzleHttp\\HandlerStack->__invoke(Object(GuzzleHttp\\Psr7\\Request), Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Client.php(169): GuzzleHttp\\Client->transfer(Object(GuzzleHttp\\Psr7\\Request), Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/guzzlehttp/guzzle/src/Client.php(189): GuzzleHttp\\Client->requestAsync('POST', Object(GuzzleHttp\\Psr7\\Uri), Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1306): GuzzleHttp\\Client->request('POST', 'https://api.ope...', Array)
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1043): Illuminate\\Http\\Client\\PendingRequest->sendRequest('POST', 'https://api.ope...', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1)
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure))
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ope...', Array)
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(72): Illuminate\\Http\\Client\\PendingRequest->post('responses', Array)
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->{closure:Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway::generateText():72}()
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini', 'You are Synapse...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\FilterDsarPagesAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\FilterDsarPagesAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#30 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/ExtractEvidenceFromAttachmentJob.php(119): App\\Synapse\\Agents\\FilterDsarPagesAgent->prompt('Filename: SAR-N...', Array)
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob->handle()
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob), false)
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#57 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#59 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#60 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#61 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#62 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#63 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#64 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#65 {main}
"} 
[2026-06-03 13:15:49] production.INFO: ExtractMessageAttachmentsJob: attachment 1228 (image001.png) skipped â€” unsupported type.  
[2026-06-03 13:15:49] production.INFO: ExtractMessageAttachmentsJob: attachment 1229 (image003.jpg) skipped â€” unsupported type.  
[2026-06-03 13:15:51] production.INFO: ClassifyInboundEmailJob: message 968 classified as 'dsar_response' (high).  
[2026-06-03 13:15:57] production.ERROR: FindRelatedDsarJob: failed for message 968. {"error":"Application rate limited by AI provider [openai]."} 
[2026-06-03 13:15:57] production.ERROR: Application rate limited by AI provider [openai]. {"exception":"[object] (Laravel\\Ai\\Exceptions\\RateLimitedException(code: 429): Application rate limited by AI provider [openai]. at /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Exceptions/RateLimitedException.php:11)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(30): Laravel\\Ai\\Exceptions\\RateLimitedException::forProvider('openai', 429, Object(Illuminate\\Http\\Client\\RequestException))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini', 'You are a refer...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60)
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\ExtractDsarReferenceAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\ExtractDsarReferenceAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#9 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/FindRelatedDsarJob.php(47): App\\Synapse\\Agents\\ExtractDsarReferenceAgent->prompt('FROM: subjectac...')
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\FindRelatedDsarJob->handle()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob), false)
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#36 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#38 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#43 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#44 {main}

[previous exception] [object] (Illuminate\\Http\\Client\\RequestException(code: 429): HTTP request returned status code 429:
{
  \"error\": {
    \"message\": \"Rate limit reached for gpt-4o-mini in organization org-T1Nm50N21JQBrKFqAWqXK8VL on tokens (truncated...)
 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1064): Illuminate\\Http\\Client\\Response->throw(Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}:1043}(Object(Illuminate\\Http\\Client\\Response))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1043): tap(Object(Illuminate\\Http\\Client\\Response), Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1)
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ope...', Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(72): Illuminate\\Http\\Client\\PendingRequest->post('responses', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->{closure:Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway::generateText():72}()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(70): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(62): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini', 'You are a refer...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60)
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():46}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(46): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(57): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(154): App\\Synapse\\Agents\\ExtractDsarReferenceAgent->{closure:Laravel\\Ai\\Promptable::prompt():57}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/ai/src/Promptable.php(56): App\\Synapse\\Agents\\ExtractDsarReferenceAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o-mini')
#17 /home/fintrixorcouk/public_html/staging/app/Jobs/Synapse/FindRelatedDsarJob.php(47): App\\Synapse\\Agents\\ExtractDsarReferenceAgent->prompt('FROM: subjectac...')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\FindRelatedDsarJob->handle()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob), false)
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\FindRelatedDsarJob))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(485): Illuminate\\Queue\\Jobs\\Job->fire()
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(435): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(201): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#44 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#46 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#47 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#48 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#51 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#52 {main}
"} 
[2026-06-03 13:19:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Olwen Kierel, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Good Afternoon,</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Thank you for your email.</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards,</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Shelby</div>
<div id="Signature">
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="background-color: rgb(255, 255, 255);">
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Arial, sans-serif; font-size: 16px;"><b><br>
</b></span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Arial, sans-serif; font-size: 16px;"><b>Data Protection Team</b>&nbsp;NHS Dumfries &amp; Galloway |<b>&nbsp;</b>Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px;">
<span style="font-family: Arial, sans-serif; font-size: 16px;">email: </span><span style="font-family: Arial, sans-serif; font-size: 16px; color: rgb(88, 115, 237);">dg.dpa-office@nhs.scot</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></p>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b> 02 June 2026 2:27 PM<br>
<b>To:</b> dg.dpa-office &lt;dg.dpa-office@nhs.scot&gt;<br>
<b>Subject:</b> Data Subject Access Request - Miss Olwen Kierel</font>
<div>&nbsp;</div>
</div>
<div>
<div>Subject: Data Subject Access Request – Hospital / NHS Trust Records</div>
<div><br>
Client Name: Miss Olwen Kierel<br>
Client Reference: 100853<br>
Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL<br>
Date of Birth: 04/08/1964<br>
Also Known As: </div>
<div>Name in Care: </div>
<div>NHS Number (if known):<br>
Previous Addresses (if applicable):</div>
<div><br>
</div>
<div>Dear Sir/Madam,<br>
<br>
</div>
<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</div>
<br>
<br>
<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>
<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>
<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>
<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>
<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>
<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
 and only for its intended purpose.</div>
<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>
<img alt="" width="1" height="1" border="0" style="height:1px!important; width:1px!important; border-width:0!important; margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0!important; padding-bottom:0!important; padding-right:0!important; padding-left:0!important" src="https://u61638341.ct.sendgrid.net/wf/open?upn=u001.JqILCqgnsUl8ceHwnL-2Bdpnqy33cNNAYaeXxumlI-2FDhBgBD071pBY5q2WUsMiyyv4DRYiEL-2Bu23IEgkbdRHJ95HTFzdqg32Qkx9-2FYtGnedYfllbC5jZZd4erkbfg4b2SN-2F-2FM71KR4Y3-2FmSdAtxQO8Jb6r9oVdYvBo6jUkRT0DbFTCLmulxXChPCJJLJVht0ZE8o41OwtVxk58IrsH3T0kE3PldZtGyWWhfOuSdXNy7Y8-3D"></div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>
This email is intended for the named recipient only. If you have received it by mistake,
<br>
please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>
and (iii) do not copy the email or disclose its contents to anyone.</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>
</body>
</html>, Good Afternoon,
Thank you for your email.
We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?
Kind regards,
Shelby



Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


________________________________
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 02 June 2026 2:27 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Olwen Kierel

Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Olwen Kierel
Client Reference: 100853
Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL
Date of Birth: 04/08/1964
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.






--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:19:38, 2026-06-03 13:19:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Olwen Kierel, <html>

<head>

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Good Afternoon,</div>

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Thank you for your email.</div>

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We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?</div>

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Kind regards,</div>

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Shelby</div>

<div id=\"Signature\">

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"background-color: rgb(255, 255, 255);\">

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\"><b><br>

</b></span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\"><b>Data Protection Team</b>&nbsp;NHS Dumfries &amp; Galloway |<b>&nbsp;</b>Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Calibri, Arial, Helvetica, sans-serif;\"><br>

</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\">email: </span><span style=\"font-family: Arial, sans-serif; font-size: 16px; color: rgb(88, 115, 237);\">dg.dpa-office@nhs.scot</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Calibri, Arial, Helvetica, sans-serif;\"><br>

</span></p>

</div>

</div>

<div id=\"appendonsend\"></div>

<hr style=\"display:inline-block;width:98%\" tabindex=\"-1\">

<div id=\"divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b> 02 June 2026 2:27 PM<br>

<b>To:</b> dg.dpa-office &lt;dg.dpa-office@nhs.scot&gt;<br>

<b>Subject:</b> Data Subject Access Request - Miss Olwen Kierel</font>

<div>&nbsp;</div>

</div>

<div>

<div>Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records</div>

<div><br>

Client Name: Miss Olwen Kierel<br>

Client Reference: 100853<br>

Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL<br>

Date of Birth: 04/08/1964<br>

Also Known As: </div>

<div>Name in Care: </div>

<div>NHS Number (if known):<br>

Previous Addresses (if applicable):</div>

<div><br>

</div>

<div>Dear Sir/Madam,<br>

<br>

</div>

<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</div>

<br>

<br>

<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>

<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>

<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>

<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>

<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>

<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely

 and only for its intended purpose.</div>

<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>

<img alt=\"\" width=\"1\" height=\"1\" border=\"0\" style=\"height:1px!important; width:1px!important; border-width:0!important; margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0!important; padding-bottom:0!important; padding-right:0!important; padding-left:0!important\" src=\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.JqILCqgnsUl8ceHwnL-2Bdpnqy33cNNAYaeXxumlI-2FDhBgBD071pBY5q2WUsMiyyv4DRYiEL-2Bu23IEgkbdRHJ95HTFzdqg32Qkx9-2FYtGnedYfllbC5jZZd4erkbfg4b2SN-2F-2FM71KR4Y3-2FmSdAtxQO8Jb6r9oVdYvBo6jUkRT0DbFTCLmulxXChPCJJLJVht0ZE8o41OwtVxk58IrsH3T0kE3PldZtGyWWhfOuSdXNy7Y8-3D\"></div>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>

This email is intended for the named recipient only. If you have received it by mistake,

<br>

please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>

and (iii) do not copy the email or disclose its contents to anyone.</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>

</body>

</html>, Good Afternoon,

Thank you for your email.

We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?

Kind regards,

Shelby







Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP





email: dg.dpa-office@nhs.scot





________________________________

From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 02 June 2026 2:27 PM

To: dg.dpa-office <dg.dpa-office@nhs.scot>

Subject: Data Subject Access Request - Miss Olwen Kierel



Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records



Client Name: Miss Olwen Kierel

Client Reference: 100853

Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL

Date of Birth: 04/08/1964

Also Known As:

Name in Care:

NHS Number (if known):

Previous Addresses (if applicable):



Dear Sir/Madam,



We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816





MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.













--------------------------------------------------------------------------------------------------------------------------------------------------------

This email is intended for the named recipient only. If you have received it by mistake,

please (i) contact the sender by email reply; (ii) delete the email from your system; .

and (iii) do not copy the email or disclose its contents to anyone.



--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:19:38, 2026-06-03 13:19:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
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#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:21:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Further&nbsp; to my previously emails and telephone call to your office, I confirm that I am not processing your request.&nbsp;</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
You have been asked to submit via the portal.&nbsp; Please do so.&nbsp; &nbsp;I will simply delete your email of today's date.&nbsp;</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="x_x_x_x_x_x_Signature" class="elementToProof">
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Kind regards</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Pamela McBride</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Deputy Data Protection Officer/Tànaiste&nbsp;Oifigear Dion Data</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
TEAMS: <a href="mailto:pamela.mcbride@nhsh.nhs.scot" id="OWA5aaac0b0-d296-5bb8-cfdf-0a117bbdaa73" class="x_x_x_x_x_x_OWAAutoLink" title="mailto:pamela.mcbride@nhsh.nhs.scot" style="margin: 0px;">
pamela.mcbride@nhsh.nhs.scot</a></div>
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&nbsp;</div>
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<b>NHS Highland&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;NHS na Gàidhealtachd</b></div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);">
Based at:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Stèidhichte aig:</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);">
First Floor&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;A’ chiad làr &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);">
Larch House&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Taigh Leargaidh</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);">
Stoneyfield Business Park&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Pàirc Gnìomhachais Stoneyfield</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);">
Inverness&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Inbhir Nis</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);">
IV2 7PA&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; IV2 7PA</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<u>My work pattern is:-</u></div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin: 1em 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Mondays/Tuesdays and Wednesdays -&nbsp;Data Protection Team.&nbsp; You may wish to re-direct your email to the Data Protection Team mailbox:
<a href="mailto:nhsh.dpohighland@nhs.scot" id="OWA7592147e-73ed-d5d2-9a79-a5a01ad99d93" class="x_x_x_x_x_x_OWAAutoLink" title="mailto:nhsh.dpohighland@nhs.scot" style="margin: 0px;">
nhsh.dpohighland@nhs.scot</a>&nbsp;which is a shared mailbox to ensure that it is answered timeously.&nbsp;</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; margin: 1em 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address -
<a href="mailto:nhsh.covid19publicinquiries@nhs.scot" id="OWA9466ee0d-a0aa-1cf9-0aba-45f24fa8189c" class="x_x_x_x_x_x_OWAAutoLink" title="mailto:nhsh.covid19publicinquiries@nhs.scot" style="margin: 0px;">
nhsh.covid19publicinquiries@nhs.scot</a></div>
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<b>Next planned leave:&nbsp;</b></div>
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<br>
</div>
</div>
</div>
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<br>
</div>
<hr style="display: inline-block; width: 98%;">
<div id="divRplyFwdMsg">
<div style="direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;01 June 2026 15:03<br>
<b>To:</b>&nbsp;dpohighland &lt;nhsh.dpohighland@nhs.scot&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Ms Pamela Clifford</div>
<div style="direction: ltr;">&nbsp;</div>
</div>
<div>Subject: Data Subject Access Request – Hospital / NHS Trust Records</div>
<div><br>
Client Name: Ms Pamela Clifford<br>
Client Reference: 100428<br>
Client Address: 97 Firhill , Alness , IV17 0RT<br>
Date of Birth: 23/08/1976<br>
Also Known As:</div>
<div>Name in Care:</div>
<div>NHS Number (if known):<br>
Previous Addresses (if applicable):</div>
<div><br>
</div>
<div>Dear Sir/Madam,<br>
<br>
</div>
<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</div>
<div><br>
<br>
</div>
<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>
<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>
<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>
<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>
<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>
<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
 and only for its intended purpose.</div>
<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>
<div><img width="1" height="1" style="width: 1px; height: 1px; margin: 0px;" src="https://u61638341.ct.sendgrid.net/wf/open?upn=u001.MxlIevBXfUi5HPpJ-2B38OLiVpYWdJRpZPvmjnk-2FTZlrHdTj8f-2B21FYT5zFSR3cXMBXOyeNA5sx2K7Jm5eZNG2KqJOj9E-2FAhqlaExKphYKYF6qoQKq0wYCgkFi9wKv-2FmfpzQPM7zDlLvq5qxyD7l-2BXwwxJvU7ZIo9GMYLuQnXQcVh9xt6xUxqXgIuOVN9pZsmtmjcsJvo-2BmyLPYslNsiTHIFNDkqm7rjdlTefwC9Bas9s-3D"></div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>
This email is intended for the named recipient only. If you have received it by mistake,
<br>
please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>
and (iii) do not copy the email or disclose its contents to anyone.</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>
</body>
</html>, Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request.

You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date.

Kind regards

Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot<mailto:pamela.mcbride@nhsh.nhs.scot>

NHS Highland                           NHS na Gàidhealtachd
Based at:                                    Stèidhichte aig:
First Floor                                   A’ chiad làr
Larch House                              Taigh Leargaidh
Stoneyfield Business Park         Pàirc Gnìomhachais Stoneyfield
Inverness                                   Inbhir Nis
IV2 7PA                                      IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot<mailto:nhsh.dpohighland@nhs.scot> which is a shared mailbox to ensure that it is answered timeously.
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot<mailto:nhsh.covid19publicinquiries@nhs.scot>
Next planned leave:


________________________________
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford

Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.






--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:21:24, 2026-06-03 13:21:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford, <html>

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Further&nbsp; to my previously emails and telephone call to your office, I confirm that I am not processing your request.&nbsp;</div>

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<br>

</div>

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You have been asked to submit via the portal.&nbsp; Please do so.&nbsp; &nbsp;I will simply delete your email of today's date.&nbsp;</div>

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<br>

</div>

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Kind regards</div>

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<br>

</div>

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Pamela McBride</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

Deputy Data Protection Officer/Tï¿½naiste&nbsp;Oifigear Dion Data</div>

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TEAMS: <a href=\"mailto:pamela.mcbride@nhsh.nhs.scot\" id=\"OWA5aaac0b0-d296-5bb8-cfdf-0a117bbdaa73\" class=\"x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:pamela.mcbride@nhsh.nhs.scot\" style=\"margin: 0px;\">

pamela.mcbride@nhsh.nhs.scot</a></div>

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&nbsp;</div>

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<b>NHS Highland&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;NHS na Gï¿½idhealtachd</b></div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);\">

Based at:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Stï¿½idhichte aig:</div>

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First Floor&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Aï¿½ chiad lï¿½r &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);\">

Larch House&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Taigh Leargaidh</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);\">

Stoneyfield Business Park&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Pï¿½irc Gnï¿½omhachais Stoneyfield</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);\">

Inverness&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Inbhir Nis</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Arial, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);\">

IV2 7PA&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; IV2 7PA</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<u>My work pattern is:-</u></div>

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Mondays/Tuesdays and Wednesdays -&nbsp;Data Protection Team.&nbsp; You may wish to re-direct your email to the Data Protection Team mailbox:

<a href=\"mailto:nhsh.dpohighland@nhs.scot\" id=\"OWA7592147e-73ed-d5d2-9a79-a5a01ad99d93\" class=\"x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:nhsh.dpohighland@nhs.scot\" style=\"margin: 0px;\">

nhsh.dpohighland@nhs.scot</a>&nbsp;which is a shared mailbox to ensure that it is answered timeously.&nbsp;</div>

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Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address -

<a href=\"mailto:nhsh.covid19publicinquiries@nhs.scot\" id=\"OWA9466ee0d-a0aa-1cf9-0aba-45f24fa8189c\" class=\"x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:nhsh.covid19publicinquiries@nhs.scot\" style=\"margin: 0px;\">

nhsh.covid19publicinquiries@nhs.scot</a></div>

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<b>Next planned leave:&nbsp;</b></div>

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<br>

</div>

</div>

</div>

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<br>

</div>

<hr style=\"display: inline-block; width: 98%;\">

<div id=\"divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;01 June 2026 15:03<br>

<b>To:</b>&nbsp;dpohighland &lt;nhsh.dpohighland@nhs.scot&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Ms Pamela Clifford</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<div>Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records</div>

<div><br>

Client Name: Ms Pamela Clifford<br>

Client Reference: 100428<br>

Client Address: 97 Firhill , Alness , IV17 0RT<br>

Date of Birth: 23/08/1976<br>

Also Known As:</div>

<div>Name in Care:</div>

<div>NHS Number (if known):<br>

Previous Addresses (if applicable):</div>

<div><br>

</div>

<div>Dear Sir/Madam,<br>

<br>

</div>

<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</div>

<div><br>

<br>

</div>

<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>

<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>

<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>

<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>

<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>

<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely

 and only for its intended purpose.</div>

<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>

<div><img width=\"1\" height=\"1\" style=\"width: 1px; height: 1px; margin: 0px;\" src=\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.MxlIevBXfUi5HPpJ-2B38OLiVpYWdJRpZPvmjnk-2FTZlrHdTj8f-2B21FYT5zFSR3cXMBXOyeNA5sx2K7Jm5eZNG2KqJOj9E-2FAhqlaExKphYKYF6qoQKq0wYCgkFi9wKv-2FmfpzQPM7zDlLvq5qxyD7l-2BXwwxJvU7ZIo9GMYLuQnXQcVh9xt6xUxqXgIuOVN9pZsmtmjcsJvo-2BmyLPYslNsiTHIFNDkqm7rjdlTefwC9Bas9s-3D\"></div>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>

This email is intended for the named recipient only. If you have received it by mistake,

<br>

please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>

and (iii) do not copy the email or disclose its contents to anyone.</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>

</body>

</html>, Further  to my previously emails and telephone call to your office, I confirm that I am not processing your request.



You have been asked to submit via the portal.  Please do so.   I will simply delete your email of today's date.



Kind regards



Pamela McBride

Deputy Data Protection Officer/Tï¿½naiste Oifigear Dion Data

TEAMS: pamela.mcbride@nhsh.nhs.scot<mailto:pamela.mcbride@nhsh.nhs.scot>



NHS Highland                           NHS na Gï¿½idhealtachd

Based at:                                    Stï¿½idhichte aig:

First Floor                                   Aï¿½ chiad lï¿½r

Larch House                              Taigh Leargaidh

Stoneyfield Business Park         Pï¿½irc Gnï¿½omhachais Stoneyfield

Inverness                                   Inbhir Nis

IV2 7PA                                      IV2 7PA

Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork

My work pattern is:-

Mondays/Tuesdays and Wednesdays - Data Protection Team.  You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot<mailto:nhsh.dpohighland@nhs.scot> which is a shared mailbox to ensure that it is answered timeously.

Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot<mailto:nhsh.covid19publicinquiries@nhs.scot>

Next planned leave:





________________________________

From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 01 June 2026 15:03

To: dpohighland <nhsh.dpohighland@nhs.scot>

Subject: Data Subject Access Request - Ms Pamela Clifford



Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records



Client Name: Ms Pamela Clifford

Client Reference: 100428

Client Address: 97 Firhill , Alness , IV17 0RT

Date of Birth: 23/08/1976

Also Known As:

Name in Care:

NHS Number (if known):

Previous Addresses (if applicable):



Dear Sir/Madam,



We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816





MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.













--------------------------------------------------------------------------------------------------------------------------------------------------------

This email is intended for the named recipient only. If you have received it by mistake,

please (i) contact the sender by email reply; (ii) delete the email from your system; .

and (iii) do not copy the email or disclose its contents to anyone.



--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:21:24, 2026-06-03 13:21:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:22:24] production.INFO: ExtractMessageAttachmentsJob: attachment 1230 (88dc3488-abe2-4dbc-87ff-4890d1ef2e7d) skipped â€” unsupported type.  
[2026-06-03 13:22:24] production.INFO: ExtractMessageAttachmentsJob: attachment 1231 (a3204e2b-e3a3-4ec2-aeb5-0c314024dd87) skipped â€” unsupported type.  
[2026-06-03 13:22:24] production.INFO: ExtractMessageAttachmentsJob: attachment 1232 (6501fbc3-f789-488d-8466-d4985946d5d0) skipped â€” unsupported type.  
[2026-06-03 13:22:24] production.INFO: ExtractMessageAttachmentsJob: attachment 1233 (45b11fc2-c123-4a23-b41a-cd9ca52ccd84) skipped â€” unsupported type.  
[2026-06-03 13:22:26] production.INFO: ClassifyInboundEmailJob: message 969 classified as 'generic' (high).  
[2026-06-03 13:24:14] production.INFO: ClassifyInboundEmailJob: message 970 classified as 'dsar_response' (high).  
[2026-06-03 13:24:16] production.INFO: FindRelatedDsarJob: message 970 â€” dsar_ref='', inst_ref='', confidence=low.  
[2026-06-03 13:24:18] production.INFO: FindRelatedDsarJob: message 970 â€” AI matcher dsar_id=, confidence=low.  
[2026-06-03 13:24:20] production.INFO: FindRelatedDsarJob: message 970 response_type=data_provided.  
[2026-06-03 13:24:20] production.INFO: FindRelatedDsarJob: message 970 â†’ triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-06-03 13:24:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Olwen Kierel, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Good Afternoon,</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Thank you for your email.</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards,</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Shelby</div>
<div id="Signature">
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="background-color: rgb(255, 255, 255);">
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Arial, sans-serif; font-size: 16px;"><b><br>
</b></span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Arial, sans-serif; font-size: 16px;"><b>Data Protection Team</b>&nbsp;NHS Dumfries &amp; Galloway |<b>&nbsp;</b>Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px;">
<span style="font-family: Arial, sans-serif; font-size: 16px;">email: </span><span style="font-family: Arial, sans-serif; font-size: 16px; color: rgb(88, 115, 237);">dg.dpa-office@nhs.scot</span></p>
<p style="text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></p>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b> 02 June 2026 2:27 PM<br>
<b>To:</b> dg.dpa-office &lt;dg.dpa-office@nhs.scot&gt;<br>
<b>Subject:</b> Data Subject Access Request - Miss Olwen Kierel</font>
<div>&nbsp;</div>
</div>
<div>
<div>Subject: Data Subject Access Request – Hospital / NHS Trust Records</div>
<div><br>
Client Name: Miss Olwen Kierel<br>
Client Reference: 100853<br>
Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL<br>
Date of Birth: 04/08/1964<br>
Also Known As: </div>
<div>Name in Care: </div>
<div>NHS Number (if known):<br>
Previous Addresses (if applicable):</div>
<div><br>
</div>
<div>Dear Sir/Madam,<br>
<br>
</div>
<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</div>
<br>
<br>
<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>
<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>
<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>
<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>
<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>
<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
 and only for its intended purpose.</div>
<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>
<img alt="" width="1" height="1" border="0" style="height:1px!important; width:1px!important; border-width:0!important; margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0!important; padding-bottom:0!important; padding-right:0!important; padding-left:0!important" src="https://u61638341.ct.sendgrid.net/wf/open?upn=u001.JqILCqgnsUl8ceHwnL-2Bdpnqy33cNNAYaeXxumlI-2FDhBgBD071pBY5q2WUsMiyyv4DRYiEL-2Bu23IEgkbdRHJ95HTFzdqg32Qkx9-2FYtGnedYfllbC5jZZd4erkbfg4b2SN-2F-2FM71KR4Y3-2FmSdAtxQO8Jb6r9oVdYvBo6jUkRT0DbFTCLmulxXChPCJJLJVht0ZE8o41OwtVxk58IrsH3T0kE3PldZtGyWWhfOuSdXNy7Y8-3D"></div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>
This email is intended for the named recipient only. If you have received it by mistake,
<br>
please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>
and (iii) do not copy the email or disclose its contents to anyone.</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>
</body>
</html>, Good Afternoon,
Thank you for your email.
We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?
Kind regards,
Shelby



Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


________________________________
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 02 June 2026 2:27 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Olwen Kierel

Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Olwen Kierel
Client Reference: 100853
Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL
Date of Birth: 04/08/1964
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.






--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:24:39, 2026-06-03 13:24:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Olwen Kierel, <html>

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Good Afternoon,</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Thank you for your email.</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; line-height: 20px; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards,</div>

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Shelby</div>

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<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\"><b><br>

</b></span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\"><b>Data Protection Team</b>&nbsp;NHS Dumfries &amp; Galloway |<b>&nbsp;</b>Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Calibri, Arial, Helvetica, sans-serif;\"><br>

</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 16px;\">email: </span><span style=\"font-family: Arial, sans-serif; font-size: 16px; color: rgb(88, 115, 237);\">dg.dpa-office@nhs.scot</span></p>

<p style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0pt; font-size: 12px; color: rgb(0, 0, 0);\">

<span style=\"font-family: Calibri, Arial, Helvetica, sans-serif;\"><br>

</span></p>

</div>

</div>

<div id=\"appendonsend\"></div>

<hr style=\"display:inline-block;width:98%\" tabindex=\"-1\">

<div id=\"divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b> 02 June 2026 2:27 PM<br>

<b>To:</b> dg.dpa-office &lt;dg.dpa-office@nhs.scot&gt;<br>

<b>Subject:</b> Data Subject Access Request - Miss Olwen Kierel</font>

<div>&nbsp;</div>

</div>

<div>

<div>Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records</div>

<div><br>

Client Name: Miss Olwen Kierel<br>

Client Reference: 100853<br>

Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL<br>

Date of Birth: 04/08/1964<br>

Also Known As: </div>

<div>Name in Care: </div>

<div>NHS Number (if known):<br>

Previous Addresses (if applicable):</div>

<div><br>

</div>

<div>Dear Sir/Madam,<br>

<br>

</div>

<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</div>

<br>

<br>

<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>

<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>

<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>

<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>

<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>

<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely

 and only for its intended purpose.</div>

<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>

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<p>&nbsp;</p>

<p>&nbsp;</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>

This email is intended for the named recipient only. If you have received it by mistake,

<br>

please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>

and (iii) do not copy the email or disclose its contents to anyone.</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>

</body>

</html>, Good Afternoon,

Thank you for your email.

We are unable to locate a patient with this name on our system. Could I please check whether this request has been sent to the correct organisation?

Kind regards,

Shelby







Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP





email: dg.dpa-office@nhs.scot





________________________________

From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 02 June 2026 2:27 PM

To: dg.dpa-office <dg.dpa-office@nhs.scot>

Subject: Data Subject Access Request - Miss Olwen Kierel



Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records



Client Name: Miss Olwen Kierel

Client Reference: 100853

Client Address: 44 Clark Buildings, Ormiston, East Lothian, EH35 5LL

Date of Birth: 04/08/1964

Also Known As:

Name in Care:

NHS Number (if known):

Previous Addresses (if applicable):



Dear Sir/Madam,



We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816





MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.













--------------------------------------------------------------------------------------------------------------------------------------------------------

This email is intended for the named recipient only. If you have received it by mistake,

please (i) contact the sender by email reply; (ii) delete the email from your system; .

and (iii) do not copy the email or disclose its contents to anyone.



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#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:29:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Gene...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@dumgal.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Acknowledgement SAR169-26 - Mr Brian Mclaughlin, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div>
<div style="font-family: Calibri; text-align: center; color: rgb(0, 120, 215); margin-left: 15pt; font-size: 10pt;">
OFFICIAL</div>
<br>
</div>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><a name="x_x_x__Hlk133322333" data-ogsc="" data-olk-copy-source="MessageBody" style="margin: 0px;">Good Afternoon</a><b><br>
<br>
</b><a name="x_x_x__Hlk133322333" data-ogsc="" style="margin: 0px;"><b>Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR)</b>&nbsp;</a></span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">I refer to your request for personal information, which we received on 02 June 2026.&nbsp;&nbsp;The request has been given the unique reference number SAR169-26&nbsp;which should now be quoted
 each time you contact us in relation to this request.&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">We write to confirm the Council are working with the Service to collate a response to you.&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information&nbsp;regarding&nbsp;the client’s identification is&nbsp;required.&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">If you require any further clarification, please do not hesitate to contact us.&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;<br>
Kind regards,&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><b>Information Governance Team</b>&nbsp;<br>
Governance and Human Resources&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Enabling and Customer Services&nbsp;&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Dumfries and Galloway Council&nbsp;&nbsp;<br>
English Street&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Dumfries&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">DG1 2DD&nbsp;&nbsp;<br>
Drop Point: 205&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><b>Tel:
</b>01387 260467&nbsp;</span></p>
<div id="Signature" class="elementToProof">
<p class="elementToProof" style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Arial, sans-serif; color: black;"><b><br>
</b></span></p>
<p class="elementToProof" style="margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Arial, sans-serif;"><b>Web:</b> </span><span style="font-family: Arial, sans-serif; color: blue;"><a href="http://www.dumgal.gov.uk/" id="OWA2d93489c-93bb-076b-2da0-d581cf82bef0" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>www.dumgal.gov.uk</u></a></span></p>
<p class="elementToProof" style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif;"><img alt="DGC Logo" width="223" height="113" style="width: 2.333in; height: 1.18in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:374c0bba-36c9-4d9a-867e-bc3d0f7f1f4e"></span></p>
<p class="elementToProof" style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif;">&nbsp;</span></p>
<p class="elementToProof" style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif;">&nbsp;</span></p>
<p class="elementToProof" style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif;">&nbsp;</span></p>
<p class="elementToProof" style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
</div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<hr style="display: inline-block; width: 98%;">
<div id="divRplyFwdMsg">
<div style="direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;02 June 2026 14:27<br>
<b>To:</b>&nbsp;Data Protection &lt;dataprotection@dumgal.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin</div>
<div style="direction: ltr;">&nbsp;</div>
</div>
<div>Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</div>
<div><br>
</div>
<div>Client Name: Mr Brian Mclaughlin<br>
Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX<br>
Client Reference: 100929<br>
Date of Birth: 28/01/1960<br>
Also Known As:</div>
<div>Name in Care:</div>
<div><br>
Dear Sir/Madam,</div>
<div><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</div>
<ul>
<li>Hetland House - Dumfries Council : 1971-1972</li></ul>
<div><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</div>
<div><br>
<br>
</div>
<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>
<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>
<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>
<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>
<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>
<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
 and only for its intended purpose.</div>
<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>
<div><img width="1" height="1" style="width: 1px; height: 1px; margin: 0px;" src="https://u61638341.ct.sendgrid.net/wf/open?upn=u001.W1Y8hsVPTDH3aopxDZdlyWMqkfgGU3QmRM7WGZ5l9MYuJM9tCGM9oHAmoqnCKef1Z3chzpY6RufhwYdQmzDj7e-2BwRQFg9ESh8lb7hyMhw3V1Fnn1y2umd-2Fo-2FiH9GxJcBhrKOeYCEl2d78196WkFmtCUwrBnVSLUZouyQi1N8pXRWND73D3JP9eMz15zQBToWoCJLQFHz7w9c7Y7xgXAedEuongzHIXxW88-2B8L8UqEjc-3D"></div>
<div><br>
<div style="font-family: Calibri; text-align: center; color: rgb(0, 120, 215); margin-left: 15pt; font-size: 10pt;">
OFFICIAL</div>
</div>
<br>
Disclaimer: <br>
This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.
<br>
<br>
If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified
 that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway
 Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.
<br>
<br>
Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.
<br>
<br>
Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Council’s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements
<br>
P SAVE PAPER – Please do not print this e-mail unless absolutely necessary.
</body>
</html>, OFFICIAL


Good Afternoon

Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR)



I refer to your request for personal information, which we received on 02 June 2026.  The request has been given the unique reference number SAR169-26 which should now be quoted each time you contact us in relation to this request.



We write to confirm the Council are working with the Service to collate a response to you.



For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.



As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the client’s identification is required.



If you require any further clarification, please do not hesitate to contact us.


Kind regards,



Information Governance Team
Governance and Human Resources

Enabling and Customer Services

Dumfries and Galloway Council
English Street

Dumfries

DG1 2DD
Drop Point: 205



Tel: 01387 260467


Web: www.dumgal.gov.uk<http://www.dumgal.gov.uk/>

[DGC Logo]









________________________________
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 02 June 2026 14:27
To: Data Protection <dataprotection@dumgal.gov.uk>
Subject: EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

Client Name: Mr Brian Mclaughlin
Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX
Client Reference: 100929
Date of Birth: 28/01/1960
Also Known As:
Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Hetland House - Dumfries Council : 1971-1972


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.


OFFICIAL

Disclaimer:
This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.

If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.

Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.

Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Council’s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements
P SAVE PAPER – Please do not print this e-mail unless absolutely necessary., ?, ?, 2026-06-03 13:29:41, 2026-06-03 13:29:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Gene...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@dumgal.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Acknowledgement SAR169-26 - Mr Brian Mclaughlin, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div>

<div style=\"font-family: Calibri; text-align: center; color: rgb(0, 120, 215); margin-left: 15pt; font-size: 10pt;\">

OFFICIAL</div>

<br>

</div>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><a name=\"x_x_x__Hlk133322333\" data-ogsc=\"\" data-olk-copy-source=\"MessageBody\" style=\"margin: 0px;\">Good Afternoon</a><b><br>

<br>

</b><a name=\"x_x_x__Hlk133322333\" data-ogsc=\"\" style=\"margin: 0px;\"><b>Subject Access Request - Data Protection Act 2018 ï¿½ General Data Protection Regulation (GDPR)</b>&nbsp;</a></span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">I refer to your request for personal information, which we received on 02 June 2026.&nbsp;&nbsp;The request has been given the unique reference number SAR169-26&nbsp;which should now be quoted

 each time you contact us in relation to this request.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">We write to confirm the Council are working with the Service to collate a response to you.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information&nbsp;regarding&nbsp;the clientï¿½s identification is&nbsp;required.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">If you require any further clarification, please do not hesitate to contact us.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;<br>

Kind regards,&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><b>Information Governance Team</b>&nbsp;<br>

Governance and Human Resources&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Enabling and Customer Services&nbsp;&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Dumfries and Galloway Council&nbsp;&nbsp;<br>

English Street&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Dumfries&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">DG1 2DD&nbsp;&nbsp;<br>

Drop Point: 205&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><b>Tel:

</b>01387 260467&nbsp;</span></p>

<div id=\"Signature\" class=\"elementToProof\">

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Arial, sans-serif; color: black;\"><b><br>

</b></span></p>

<p class=\"elementToProof\" style=\"margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Arial, sans-serif;\"><b>Web:</b> </span><span style=\"font-family: Arial, sans-serif; color: blue;\"><a href=\"http://www.dumgal.gov.uk/\" id=\"OWA2d93489c-93bb-076b-2da0-d581cf82bef0\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>www.dumgal.gov.uk</u></a></span></p>

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif;\"><img alt=\"DGC Logo\" width=\"223\" height=\"113\" style=\"width: 2.333in; height: 1.18in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:374c0bba-36c9-4d9a-867e-bc3d0f7f1f4e\"></span></p>

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif;\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif;\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif;\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<br>

</div>

<hr style=\"display: inline-block; width: 98%;\">

<div id=\"divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;02 June 2026 14:27<br>

<b>To:</b>&nbsp;Data Protection &lt;dataprotection@dumgal.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<div>Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</div>

<div><br>

</div>

<div>Client Name: Mr Brian Mclaughlin<br>

Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX<br>

Client Reference: 100929<br>

Date of Birth: 28/01/1960<br>

Also Known As:</div>

<div>Name in Care:</div>

<div><br>

Dear Sir/Madam,</div>

<div><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</div>

<ul>

<li>Hetland House - Dumfries Council : 1971-1972</li></ul>

<div><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</div>

<div><br>

<br>

</div>

<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>

<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>

<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>

<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>

<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>

<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely

 and only for its intended purpose.</div>

<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>

<div><img width=\"1\" height=\"1\" style=\"width: 1px; height: 1px; margin: 0px;\" src=\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.W1Y8hsVPTDH3aopxDZdlyWMqkfgGU3QmRM7WGZ5l9MYuJM9tCGM9oHAmoqnCKef1Z3chzpY6RufhwYdQmzDj7e-2BwRQFg9ESh8lb7hyMhw3V1Fnn1y2umd-2Fo-2FiH9GxJcBhrKOeYCEl2d78196WkFmtCUwrBnVSLUZouyQi1N8pXRWND73D3JP9eMz15zQBToWoCJLQFHz7w9c7Y7xgXAedEuongzHIXxW88-2B8L8UqEjc-3D\"></div>

<div><br>

<div style=\"font-family: Calibri; text-align: center; color: rgb(0, 120, 215); margin-left: 15pt; font-size: 10pt;\">

OFFICIAL</div>

</div>

<br>

Disclaimer: <br>

This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.

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<br>

If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified

 that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway

 Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.

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Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.

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Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Councilï¿½s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements

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P SAVE PAPER ï¿½ Please do not print this e-mail unless absolutely necessary.

</body>

</html>, OFFICIAL





Good Afternoon



Subject Access Request - Data Protection Act 2018 ï¿½ General Data Protection Regulation (GDPR)







I refer to your request for personal information, which we received on 02 June 2026.  The request has been given the unique reference number SAR169-26 which should now be quoted each time you contact us in relation to this request.







We write to confirm the Council are working with the Service to collate a response to you.







For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.







As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the clientï¿½s identification is required.







If you require any further clarification, please do not hesitate to contact us.





Kind regards,







Information Governance Team

Governance and Human Resources



Enabling and Customer Services



Dumfries and Galloway Council

English Street



Dumfries



DG1 2DD

Drop Point: 205







Tel: 01387 260467





Web: www.dumgal.gov.uk<http://www.dumgal.gov.uk/>



[DGC Logo]



















________________________________

From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 02 June 2026 14:27

To: Data Protection <dataprotection@dumgal.gov.uk>

Subject: EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Brian Mclaughlin

Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX

Client Reference: 100929

Date of Birth: 28/01/1960

Also Known As:

Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Hetland House - Dumfries Council : 1971-1972





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816





MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.





OFFICIAL



Disclaimer:

This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.



If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.



Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.



Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Councilï¿½s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements

P SAVE PAPER ï¿½ Please do not print this e-mail unless absolutely necessary., ?, ?, 2026-06-03 13:29:41, 2026-06-03 13:29:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Gene...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#57 {main}
"} 
[2026-06-03 13:31:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Soci...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, cfs.secretaries@dundeecity.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr William Sime Leighton, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<p style="margin-top: 0px; margin-bottom: 0px;" class="elementToProof"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good morning,</span></p>
<div style="margin-top: 0px; margin-bottom: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" class="elementToProof">
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<div style="line-height: 1.284; margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" class="elementToProof">
I refer to your recent request for information with regard to the above named. Unfortunately, having checked our database, we do not hold any records relating to William Sime Leighton. I am sorry we have been unable to help on this occasion.</div>
<div style="margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" class="elementToProof">
<b><br>
</b></div>
<div style="text-align: justify; line-height: 1.284; margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" class="elementToProof">
I have also contacted Dundee City Council Archivists (<a href="mailto:archives@dundeecity.gov.uk" id="OWA9d0000a3-28ee-b1b7-d9ba-bbbad3309066" class="OWAAutoLink" style="color: rgb(0, 0, 0); text-decoration: none;">archives@dundeecity.gov.uk</a>)&nbsp;and they do
 not hold any information.</div>
<div style="text-align: justify; line-height: 1.284; margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" class="elementToProof">
<br>
</div>
<div style="text-align: justify; line-height: 1.284; margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" class="elementToProof">
Kind Regards</div>
<div style="text-align: justify; line-height: 1.284; margin: 0cm; font-family: Calibri, sans-serif; color: blue;" class="elementToProof">
<span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Olivia</span><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);"><br>
</span></div>
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<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);">
<br>
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<i>Jodie Low, Senior Personal Assistant 01382 433132</i></div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(12, 100, 192);">
<i>Olivia Hernandez, Personal Assistant 01382 433344</i></div>
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<i><br>
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<i>Children and Families Service</i></div>
<div style="text-align: left; background-color: rgb(255, 255, 255); margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);" class="elementToProof">
<i>5 City Square</i></div>
<div style="text-align: left; background-color: rgb(255, 255, 255); margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);" class="elementToProof">
<i>East Wing</i></div>
<div style="text-align: left; background-color: rgb(255, 255, 255); margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);" class="elementToProof">
<i>DUNDEE</i></div>
<div class="elementToProof" style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);">
<span style="background-color: rgb(255, 255, 255);"><i>DD1 3BA</i></span></div>
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<i><br>
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<i>Email - cfs.secretaries@dundeecity.gov.uk</i><span style="font-family: Aptos, sans-serif; font-size: 12pt; color: black;">&nbsp;</span></div>
</div>
<hr style="direction: ltr; margin-right: 0cm; margin-left: 0cm; width: 98%;" align="center" size="2">
<div id="x_x_x_divRplyFwdMsg">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>
</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:evidence@mmalegal.co.uk" id="OWA785b9e49-f6eb-301a-b63b-9a47cc6df4ac" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>evidence@mmalegal.co.uk</u></a></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">&nbsp;&lt;</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:evidence@mmalegal.co.uk" id="OWA4fce53e3-3b47-5ba7-6548-70c303a9d57c" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>evidence@mmalegal.co.uk</u></a></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">&gt;<br>
<b>Sent:</b>&nbsp;Friday, May 29, 2026 8:59 AM<br>
<b>To:</b>&nbsp;CFS.secretaries &lt;</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:cfs.secretaries@dundeecity.gov.uk" id="OWAff5310bf-e9e2-7a14-945d-615149793ee8" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>cfs.secretaries@dundeecity.gov.uk</u></a></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr William Sime Leighton</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">Good morning,</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">Thank you for your correspondence, we note your email and its contents.</span></p>
<ul style="direction: ltr; margin-top: 0cm; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; color: black; direction: ltr; margin: 0cm;">
William reported that he did not attend school due to the people &quot;not bothering&quot;.</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; color: black; direction: ltr; margin: 0cm;">
Client reports being in st Davids and St Andrews</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">We look forward to hearing from you</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">Kind regards,</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">Leah</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">Investigations Team</span></p>
<div id="x_x_x_x_Signature">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">MMA Legal</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">E: </span><span style="color: blue;"><a href="mailto:Evidence@mmalegal.co.uk" id="OWA6460c8c2-49c7-2bdf-4ddd-5f5d702c56e9" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>Evidence@mmalegal.co.uk</u></a></span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">T: 0161 563 0816</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;"><img id="x_x_x_x_x_image_1" style="width: 2.0416in; height: 1.1666in; margin-top: 0px; margin-bottom: 0px;" width="195" height="111" size="7946" data-outlook-trace="F:3|T:3" src="cid:image001.png@01DCF1CD.B5FA1F10"><img id="x_x_x_x_x_image_0" style="width: 1.2812in; height: 1.2395in; margin-top: 0px; margin-bottom: 0px;" width="122" height="118" size="71150" data-outlook-trace="F:3|T:3" src="cid:image002.png@01DCF1CD.B5FA1F10"></span></p>
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<span style="color: black;">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(34, 34, 34); background-color: white;">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the
 Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></p>
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<span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(34, 34, 34); background-color: white;">&nbsp;</span><span style="color: black;"><br>
</span><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(34, 34, 34); background-color: white;">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account details. Please check&nbsp;with
 us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended recipient of this email
 please contact&nbsp;us immediately.</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">&nbsp;</span></p>
</div>
<hr style="direction: ltr; margin-right: 0cm; margin-left: 0cm; width: 98%;" align="center" size="2">
<div id="x_x_x_x_divRplyFwdMsg">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;CFS.secretaries &lt;</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:cfs.secretaries@dundeecity.gov.uk" id="OWAfa9ed196-8320-deba-983a-1c486d793561" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>cfs.secretaries@dundeecity.gov.uk</u></a></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">&gt;<br>
<b>Sent:</b>&nbsp;20 April 2026 3:23 PM<br>
<b>To:</b> </span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:evidence@mmalegal.co.uk" id="OWAc662b519-10e4-4c13-ac15-d315c82f7306" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>evidence@mmalegal.co.uk</u></a></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">&nbsp;&lt;</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:evidence@mmalegal.co.uk" id="OWAc3d8fe19-3939-ccb7-1191-d7550130e3f2" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>evidence@mmalegal.co.uk</u></a></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr William Sime Leighton</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">Good afternoon,</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">&nbsp;</span></p>
<p style="direction: ltr; background-color: white; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: rgb(36, 36, 36);">Can you please supply the names of any other Dundee school(s) attended we can also check for any school admission records if required.</span></p>
<p style="direction: ltr; background-color: white; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">Thanks</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: black;">Olivia</span></p>
<div id="x_x_x_x_x_Signature">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-size: 9pt; color: black;">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-size: 9pt; color: rgb(12, 100, 192);"><i>Jodie Low, Senior Personal Assistant 01382 433132</i></span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-size: 9pt; color: rgb(12, 100, 192);"><i>Olivia Hernandez, Personal Assistant 01382 433344</i></span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-size: 9pt; color: rgb(12, 100, 192);">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-size: 9pt; color: rgb(12, 100, 192);"><i>Children and Families Service</i></span></p>
<p style="direction: ltr; background-color: white; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);"><i>5 City Square</i></span></p>
<p style="direction: ltr; background-color: white; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);"><i>East Wing</i></span></p>
<p style="direction: ltr; background-color: white; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);"><i>DUNDEE</i></span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 10pt; color: rgb(12, 100, 192); background-color: white;"><i>DD1 3BA</i></span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-size: 9pt; color: rgb(12, 100, 192);">&nbsp;</span></p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-size: 9pt; color: rgb(12, 100, 192);"><i>Email - </i></span><span style="font-size: 9pt; color: blue;"><a href="mailto:cfs.secretaries@dundeecity.gov.uk" id="OWAe866fcc3-e34b-b48c-1e87-120ce3be4fde" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><i><u>cfs.secretaries@dundeecity.gov.uk</u></i></a></span></p>
</div>
<div id="x_x_x_x_x_x_x_Signature">
<hr style="direction: ltr; margin-right: 0cm; margin-left: 0cm; width: 98%;" align="center" size="2">
<div id="x_x_x_x_x_x_x_divRplyFwdMsg">
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;MMA Legal &lt;</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:evidence@mmalegal.co.uk" id="OWAa3bf025b-d9a0-0f5f-f47a-51df6a1c700e" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>evidence@mmalegal.co.uk</u></a></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">&gt;<br>
<b>Sent:</b>&nbsp;16 April 2026 10:22<br>
<b>To:</b>&nbsp;infogov &lt;</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:infogov@dundeecity.gov.uk" id="OWA135b371c-5d09-46ce-f8d8-22a45037adf2" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>infogov@dundeecity.gov.uk</u></a></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr William Sime Leighton</span></p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">&nbsp;</p>
</div>
<table style="direction: ltr; border-width: 1pt 1pt 1pt 4.5pt; border-style: solid; border-color: rgb(226, 183, 7); border-radius: 5px; background-color: rgb(255, 248, 217); width: 100%; box-sizing: border-box;" cellpadding="0" border="1">
<tbody>
<tr>
<td style="direction: ltr; padding: 0.75pt;">
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;"><span style="font-family: Arial, sans-serif; font-size: 9pt; color: rgb(9, 40, 94);">This is the first time you received an email from this sender (</span><span style="font-family: Arial, sans-serif; font-size: 9pt; color: blue;"><a href="mailto:evidence@mmalegal.co.uk" id="OWAac3eac92-2080-8266-e55b-d1f1a1431894" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>evidence@mmalegal.co.uk</u></a></span><span style="font-family: Arial, sans-serif; font-size: 9pt; color: rgb(9, 40, 94);">).
 Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.</span></p>
</td>
</tr>
</tbody>
</table>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">&nbsp;</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">&nbsp;</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">Client Name: Mr William Sime Leighton<br>
Client Address: 28 Guinness Close, Hayes, UB3 1QG<br>
Client Reference: %Client_ID%<br>
Date of Birth: 26/01/1957<br>
Also Known As:&nbsp;</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">Name in Care:&nbsp;</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;"><br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:&nbsp;</p>
<ul style="direction: ltr; margin-top: 0cm; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Fife Council – Social Work Services: 1963</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Dundee Social Service Department : 1964</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Fife Council – Social Work Services: 1965</li></ul>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <span style="color: blue;"><a href="mailto:evidence@mmalegal.co.uk" id="OWAd4cdc253-66e3-59e4-acdb-7b277304f9de" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>evidence@mmalegal.co.uk</u></a></span><br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 12pt;">&nbsp;</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately
 and delete it from your system.</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information
 contained within this communication must be handled securely and only for its intended purpose.</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes
 legal or financial advice unless expressly stated.</p>
<p style="direction: ltr; margin-top: 0px; margin-bottom: 0px;"><img id="x_x_x__x0000_i1034" style="width: 0.0104in; height: 0.0104in; margin-top: 0px; margin-bottom: 0px;" width="0" height="0" src="https://u61638341.ct.sendgrid.net/wf/open?upn=u001.xarZiHS6waW5lTfYU6IqBzUI0mqOBltJGoMpv7auy0DAYC9T-2F62khWXnqrWTzH7JmpN1gI5oWNtvsS7tN3WUKHkOPiYKKoZMJ-2B4iivy8JMnuGeLFvyAuhONtoWepPbtgxDoATPY9wWN3Ab0Kjzp1AJbCSBUaUwHkKN8Y-2Bu5g1eo-2BIkhuyHiz-2BUMRiQT-2FEhfUC7q3O-2FDpH1J1Z9pyhLJeJ3OhO7Yr8nN3U6bNYmTCQxw-3D"></p>
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<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="color: blue;"><a href="https://protect.checkpoint.com/v2/r02/___https:/www.dundeecity.gov.uk/costofliving___.YzJlOmR1bmRlZWNjOmM6bzo0MDFhNzVlNWVmOTVlYzI0ODU1MDkzZTkzYTE0ZTlmNjo3OmIyZGQ6MjJkZjUxMmJhMjc5ZWQ2NjNkNGY5Mzk5ODQ5YTQ5MjIwMDgwYTI5NmM2M2E1NjVkYWY3NzQ0ZDViODAxZmJkOTpoOlQ6Rg" id="OWAfe83a304-62ec-5b69-9eb2-e29837c58650" class="OWAAutoLink" title="&quot;Protected by Check Point: https://www.dundeecity.gov.uk/costofliving&quot;" style="color: blue; margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable"><u><img id="x_x_x__x0000_i1033" style="width: 33.8333in; height: 4.9166in; margin-top: 0px; margin-bottom: 0px;" width="3247" height="471" src="https://www.dundeecity.gov.uk/sites/default/files/CostofLiving.png"></u></a></span></p>
<hr style="direction: ltr; margin-right: 0cm; margin-left: 0cm; width: 100%;" align="center" size="2">
<br>
<style>.div {	height: auto;	width: auto;	top: 0;	left: 0;	float: middle;	border:0;	margin:0;}img {	width: auto;	height: auto;	max-width: 100%;}span {	float: bottom}</style>
<div class="div"><a href="https://www.dundeecity.gov.uk/costofliving"><img width="1100px" height="100px" src="https://www.dundeecity.gov.uk/sites/default/files/CostofLiving.png" title="Help is Available"></a></div>
<hr>
</body>
</html>, Good morning,

I refer to your recent request for information with regard to the above named. Unfortunately, having checked our database, we do not hold any records relating to William Sime Leighton. I am sorry we have been unable to help on this occasion.

I have also contacted Dundee City Council Archivists (archives@dundeecity.gov.uk<mailto:archives@dundeecity.gov.uk>) and they do not hold any information.

Kind Regards
Olivia


Jodie Low, Senior Personal Assistant 01382 433132
Olivia Hernandez, Personal Assistant 01382 433344

Children and Families Service
5 City Square
East Wing
DUNDEE
DD1 3BA

Email - cfs.secretaries@dundeecity.gov.uk
________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Friday, May 29, 2026 8:59 AM
To: CFS.secretaries <cfs.secretaries@dundeecity.gov.uk<mailto:cfs.secretaries@dundeecity.gov.uk>>
Subject: Re: Data Subject Access Request - Mr William Sime Leighton



Good morning,



Thank you for your correspondence, we note your email and its contents.

  *   William reported that he did not attend school due to the people "not bothering".
  *   Client reports being in st Davids and St Andrews



We look forward to hearing from you



Kind regards,

Leah



Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk<mailto:Evidence@mmalegal.co.uk>

T: 0161 563 0816



[cid:image001.png@01DCF1CD.B5FA1F10][cid:image002.png@01DCF1CD.B5FA1F10]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.


Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: CFS.secretaries <cfs.secretaries@dundeecity.gov.uk<mailto:cfs.secretaries@dundeecity.gov.uk>>
Sent: 20 April 2026 3:23 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr William Sime Leighton



Good afternoon,



Can you please supply the names of any other Dundee school(s) attended we can also check for any school admission records if required.



Thanks

Olivia



Jodie Low, Senior Personal Assistant 01382 433132

Olivia Hernandez, Personal Assistant 01382 433344



Children and Families Service

5 City Square

East Wing

DUNDEE

DD1 3BA



Email - cfs.secretaries@dundeecity.gov.uk<mailto:cfs.secretaries@dundeecity.gov.uk>

________________________________

From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 16 April 2026 10:22
To: infogov <infogov@dundeecity.gov.uk<mailto:infogov@dundeecity.gov.uk>>
Subject: Data Subject Access Request - Mr William Sime Leighton



This is the first time you received an email from this sender (evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr William Sime Leighton
Client Address: 28 Guinness Close, Hayes, UB3 1QG
Client Reference: %Client_ID%
Date of Birth: 26/01/1957
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Fife Council – Social Work Services: 1963
  *   Dundee Social Service Department : 1964
  *   Fife Council – Social Work Services: 1965


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.





[https://www.dundeecity.gov.uk/sites/default/files/CostofLiving.png]<https://protect.checkpoint.com/v2/r02/___https:/www.dundeecity.gov.uk/costofliving___.YzJlOmR1bmRlZWNjOmM6bzo0MDFhNzVlNWVmOTVlYzI0ODU1MDkzZTkzYTE0ZTlmNjo3OmIyZGQ6MjJkZjUxMmJhMjc5ZWQ2NjNkNGY5Mzk5ODQ5YTQ5MjIwMDgwYTI5NmM2M2E1NjVkYWY3NzQ0ZDViODAxZmJkOTpoOlQ6Rg>

________________________________

[https://www.dundeecity.gov.uk/sites/default/files/CostofLiving.png]<https://www.dundeecity.gov.uk/costofliving>
________________________________, ?, ?, 2026-06-03 13:31:38, 2026-06-03 13:31:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Soci...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, cfs.secretaries@dundeecity.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr William Sime Leighton, <html>

<head>

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<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<p style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"elementToProof\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good morning,</span></p>

<div style=\"margin-top: 0px; margin-bottom: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\" class=\"elementToProof\">

<br>

</div>

<div style=\"line-height: 1.284; margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\" class=\"elementToProof\">

I refer to your recent request for information with regard to the above named. Unfortunately, having checked our database, we do not hold any records relating to William Sime Leighton. I am sorry we have been unable to help on this occasion.</div>

<div style=\"margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\" class=\"elementToProof\">

<b><br>

</b></div>

<div style=\"text-align: justify; line-height: 1.284; margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\" class=\"elementToProof\">

I have also contacted Dundee City Council Archivists (<a href=\"mailto:archives@dundeecity.gov.uk\" id=\"OWA9d0000a3-28ee-b1b7-d9ba-bbbad3309066\" class=\"OWAAutoLink\" style=\"color: rgb(0, 0, 0); text-decoration: none;\">archives@dundeecity.gov.uk</a>)&nbsp;and they do

 not hold any information.</div>

<div style=\"text-align: justify; line-height: 1.284; margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\" class=\"elementToProof\">

<br>

</div>

<div style=\"text-align: justify; line-height: 1.284; margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\" class=\"elementToProof\">

Kind Regards</div>

<div style=\"text-align: justify; line-height: 1.284; margin: 0cm; font-family: Calibri, sans-serif; color: blue;\" class=\"elementToProof\">

<span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Olivia</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);\"><br>

</span></div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(12, 100, 192);\">

<i>Jodie Low, Senior Personal Assistant 01382 433132</i></div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(12, 100, 192);\">

<i>Olivia Hernandez, Personal Assistant 01382 433344</i></div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(12, 100, 192);\">

<i><br>

</i></div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 9pt; color: rgb(12, 100, 192);\">

<i>Children and Families Service</i></div>

<div style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);\" class=\"elementToProof\">

<i>5 City Square</i></div>

<div style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);\" class=\"elementToProof\">

<i>East Wing</i></div>

<div style=\"text-align: left; background-color: rgb(255, 255, 255); margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);\" class=\"elementToProof\">

<i>DUNDEE</i></div>

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<span style=\"background-color: rgb(255, 255, 255);\"><i>DD1 3BA</i></span></div>

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<i><br>

</i></div>

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<i>Email - cfs.secretaries@dundeecity.gov.uk</i><span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: black;\">&nbsp;</span></div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>

</span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA785b9e49-f6eb-301a-b63b-9a47cc6df4ac\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>evidence@mmalegal.co.uk</u></a></span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\">&nbsp;&lt;</span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4fce53e3-3b47-5ba7-6548-70c303a9d57c\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>evidence@mmalegal.co.uk</u></a></span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\">&gt;<br>

<b>Sent:</b>&nbsp;Friday, May 29, 2026 8:59 AM<br>

<b>To:</b>&nbsp;CFS.secretaries &lt;</span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:cfs.secretaries@dundeecity.gov.uk\" id=\"OWAff5310bf-e9e2-7a14-945d-615149793ee8\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>cfs.secretaries@dundeecity.gov.uk</u></a></span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\">&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr William Sime Leighton</span></p>

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&nbsp;</p>

</div>

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<span style=\"color: black;\">Good morning,</span></p>

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<span style=\"color: black;\">&nbsp;</span></p>

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<span style=\"color: black;\">Thank you for your correspondence, we note your email and its contents.</span></p>

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<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: black; direction: ltr; margin: 0cm;\">

William reported that he did not attend school due to the people &quot;not bothering&quot;.</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: black; direction: ltr; margin: 0cm;\">

Client reports being in st Davids and St Andrews</li></ul>

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<span style=\"color: black;\">&nbsp;</span></p>

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<span style=\"color: black;\">We look forward to hearing from you</span></p>

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<span style=\"color: black;\">&nbsp;</span></p>

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<span style=\"color: black;\">Kind regards,</span></p>

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<span style=\"color: black;\">Leah</span></p>

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<span style=\"color: black;\">&nbsp;</span></p>

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<span style=\"color: black;\">Investigations Team</span></p>

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<span style=\"color: black;\">MMA Legal</span></p>

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<span style=\"color: black;\">&nbsp;</span></p>

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<span style=\"color: black;\">E: </span><span style=\"color: blue;\"><a href=\"mailto:Evidence@mmalegal.co.uk\" id=\"OWA6460c8c2-49c7-2bdf-4ddd-5f5d702c56e9\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>Evidence@mmalegal.co.uk</u></a></span></p>

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<span style=\"color: black;\">T: 0161 563 0816</span></p>

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<span style=\"color: black;\">&nbsp;</span></p>

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<span style=\"color: black;\"><img id=\"x_x_x_x_x_image_1\" style=\"width: 2.0416in; height: 1.1666in; margin-top: 0px; margin-bottom: 0px;\" width=\"195\" height=\"111\" size=\"7946\" data-outlook-trace=\"F:3|T:3\" src=\"cid:image001.png@01DCF1CD.B5FA1F10\"><img id=\"x_x_x_x_x_image_0\" style=\"width: 1.2812in; height: 1.2395in; margin-top: 0px; margin-bottom: 0px;\" width=\"122\" height=\"118\" size=\"71150\" data-outlook-trace=\"F:3|T:3\" src=\"cid:image002.png@01DCF1CD.B5FA1F10\"></span></p>

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<span style=\"color: black;\">&nbsp;</span></p>

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<span style=\"color: black;\">&nbsp;</span></p>

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<span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: rgb(34, 34, 34); background-color: white;\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the

 Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></p>

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<span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: rgb(34, 34, 34); background-color: white;\">&nbsp;</span><span style=\"color: black;\"><br>

</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: rgb(34, 34, 34); background-color: white;\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account details. Please check&nbsp;with

 us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended recipient of this email

 please contact&nbsp;us immediately.</span></p>

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<span style=\"color: black;\">&nbsp;</span></p>

</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;CFS.secretaries &lt;</span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:cfs.secretaries@dundeecity.gov.uk\" id=\"OWAfa9ed196-8320-deba-983a-1c486d793561\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>cfs.secretaries@dundeecity.gov.uk</u></a></span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\">&gt;<br>

<b>Sent:</b>&nbsp;20 April 2026 3:23 PM<br>

<b>To:</b> </span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAc662b519-10e4-4c13-ac15-d315c82f7306\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>evidence@mmalegal.co.uk</u></a></span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\">&nbsp;&lt;</span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAc3d8fe19-3939-ccb7-1191-d7550130e3f2\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>evidence@mmalegal.co.uk</u></a></span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\">&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr William Sime Leighton</span></p>

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&nbsp;</p>

</div>

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<span style=\"color: black;\">Good afternoon,</span></p>

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<span style=\"color: black;\">&nbsp;</span></p>

<p style=\"direction: ltr; background-color: white; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"color: rgb(36, 36, 36);\">Can you please supply the names of any other Dundee school(s) attended we can also check for any school admission records if required.</span></p>

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<span style=\"color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"color: black;\">Thanks</span></p>

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<span style=\"color: black;\">Olivia</span></p>

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<span style=\"font-size: 9pt; color: black;\">&nbsp;</span></p>

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<span style=\"font-size: 9pt; color: rgb(12, 100, 192);\"><i>Jodie Low, Senior Personal Assistant 01382 433132</i></span></p>

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<span style=\"font-size: 9pt; color: rgb(12, 100, 192);\"><i>Olivia Hernandez, Personal Assistant 01382 433344</i></span></p>

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<span style=\"font-size: 9pt; color: rgb(12, 100, 192);\">&nbsp;</span></p>

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<span style=\"font-size: 9pt; color: rgb(12, 100, 192);\"><i>Children and Families Service</i></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);\"><i>5 City Square</i></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);\"><i>East Wing</i></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 10pt; color: rgb(12, 100, 192);\"><i>DUNDEE</i></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 10pt; color: rgb(12, 100, 192); background-color: white;\"><i>DD1 3BA</i></span></p>

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<span style=\"font-size: 9pt; color: rgb(12, 100, 192);\">&nbsp;</span></p>

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<span style=\"font-size: 9pt; color: rgb(12, 100, 192);\"><i>Email - </i></span><span style=\"font-size: 9pt; color: blue;\"><a href=\"mailto:cfs.secretaries@dundeecity.gov.uk\" id=\"OWAe866fcc3-e34b-b48c-1e87-120ce3be4fde\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><i><u>cfs.secretaries@dundeecity.gov.uk</u></i></a></span></p>

</div>

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<hr style=\"direction: ltr; margin-right: 0cm; margin-left: 0cm; width: 98%;\" align=\"center\" size=\"2\">

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<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;MMA Legal &lt;</span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAa3bf025b-d9a0-0f5f-f47a-51df6a1c700e\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>evidence@mmalegal.co.uk</u></a></span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\">&gt;<br>

<b>Sent:</b>&nbsp;16 April 2026 10:22<br>

<b>To:</b>&nbsp;infogov &lt;</span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:infogov@dundeecity.gov.uk\" id=\"OWA135b371c-5d09-46ce-f8d8-22a45037adf2\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>infogov@dundeecity.gov.uk</u></a></span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\">&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr William Sime Leighton</span></p>

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<tbody>

<tr>

<td style=\"direction: ltr; padding: 0.75pt;\">

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\"><span style=\"font-family: Arial, sans-serif; font-size: 9pt; color: rgb(9, 40, 94);\">This is the first time you received an email from this sender (</span><span style=\"font-family: Arial, sans-serif; font-size: 9pt; color: blue;\"><a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAac3eac92-2080-8266-e55b-d1f1a1431894\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>evidence@mmalegal.co.uk</u></a></span><span style=\"font-family: Arial, sans-serif; font-size: 9pt; color: rgb(9, 40, 94);\">).

 Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.</span></p>

</td>

</tr>

</tbody>

</table>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">&nbsp;</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">&nbsp;</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">Client Name: Mr William Sime Leighton<br>

Client Address: 28 Guinness Close, Hayes, UB3 1QG<br>

Client Reference: %Client_ID%<br>

Date of Birth: 26/01/1957<br>

Also Known As:&nbsp;</p>

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<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\"><br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:&nbsp;</p>

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<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Fife Council ï¿½ Social Work Services: 1963</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Dundee Social Service Department : 1964</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Fife Council ï¿½ Social Work Services: 1965</li></ul>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <span style=\"color: blue;\"><a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAd4cdc253-66e3-59e4-acdb-7b277304f9de\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>evidence@mmalegal.co.uk</u></a></span><br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately

 and delete it from your system.</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information

 contained within this communication must be handled securely and only for its intended purpose.</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes

 legal or financial advice unless expressly stated.</p>

<p style=\"direction: ltr; margin-top: 0px; margin-bottom: 0px;\"><img id=\"x_x_x__x0000_i1034\" style=\"width: 0.0104in; height: 0.0104in; margin-top: 0px; margin-bottom: 0px;\" width=\"0\" height=\"0\" src=\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.xarZiHS6waW5lTfYU6IqBzUI0mqOBltJGoMpv7auy0DAYC9T-2F62khWXnqrWTzH7JmpN1gI5oWNtvsS7tN3WUKHkOPiYKKoZMJ-2B4iivy8JMnuGeLFvyAuhONtoWepPbtgxDoATPY9wWN3Ab0Kjzp1AJbCSBUaUwHkKN8Y-2Bu5g1eo-2BIkhuyHiz-2BUMRiQT-2FEhfUC7q3O-2FDpH1J1Z9pyhLJeJ3OhO7Yr8nN3U6bNYmTCQxw-3D\"></p>

</div>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"color: blue;\"><a href=\"https://protect.checkpoint.com/v2/r02/___https:/www.dundeecity.gov.uk/costofliving___.YzJlOmR1bmRlZWNjOmM6bzo0MDFhNzVlNWVmOTVlYzI0ODU1MDkzZTkzYTE0ZTlmNjo3OmIyZGQ6MjJkZjUxMmJhMjc5ZWQ2NjNkNGY5Mzk5ODQ5YTQ5MjIwMDgwYTI5NmM2M2E1NjVkYWY3NzQ0ZDViODAxZmJkOTpoOlQ6Rg\" id=\"OWAfe83a304-62ec-5b69-9eb2-e29837c58650\" class=\"OWAAutoLink\" title=\"&quot;Protected by Check Point: https://www.dundeecity.gov.uk/costofliving&quot;\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\" data-auth=\"NotApplicable\"><u><img id=\"x_x_x__x0000_i1033\" style=\"width: 33.8333in; height: 4.9166in; margin-top: 0px; margin-bottom: 0px;\" width=\"3247\" height=\"471\" src=\"https://www.dundeecity.gov.uk/sites/default/files/CostofLiving.png\"></u></a></span></p>

<hr style=\"direction: ltr; margin-right: 0cm; margin-left: 0cm; width: 100%;\" align=\"center\" size=\"2\">

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<style>.div {\theight: auto;\twidth: auto;\ttop: 0;\tleft: 0;\tfloat: middle;\tborder:0;\tmargin:0;}img {\twidth: auto;\theight: auto;\tmax-width: 100%;}span {\tfloat: bottom}</style>

<div class=\"div\"><a href=\"https://www.dundeecity.gov.uk/costofliving\"><img width=\"1100px\" height=\"100px\" src=\"https://www.dundeecity.gov.uk/sites/default/files/CostofLiving.png\" title=\"Help is Available\"></a></div>

<hr>

</body>

</html>, Good morning,



I refer to your recent request for information with regard to the above named. Unfortunately, having checked our database, we do not hold any records relating to William Sime Leighton. I am sorry we have been unable to help on this occasion.



I have also contacted Dundee City Council Archivists (archives@dundeecity.gov.uk<mailto:archives@dundeecity.gov.uk>) and they do not hold any information.



Kind Regards

Olivia





Jodie Low, Senior Personal Assistant 01382 433132

Olivia Hernandez, Personal Assistant 01382 433344



Children and Families Service

5 City Square

East Wing

DUNDEE

DD1 3BA



Email - cfs.secretaries@dundeecity.gov.uk

________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Friday, May 29, 2026 8:59 AM

To: CFS.secretaries <cfs.secretaries@dundeecity.gov.uk<mailto:cfs.secretaries@dundeecity.gov.uk>>

Subject: Re: Data Subject Access Request - Mr William Sime Leighton







Good morning,







Thank you for your correspondence, we note your email and its contents.



  *   William reported that he did not attend school due to the people \"not bothering\".

  *   Client reports being in st Davids and St Andrews







We look forward to hearing from you







Kind regards,



Leah







Investigations Team



MMA Legal







E: Evidence@mmalegal.co.uk<mailto:Evidence@mmalegal.co.uk>



T: 0161 563 0816







[cid:image001.png@01DCF1CD.B5FA1F10][cid:image002.png@01DCF1CD.B5FA1F10]











MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.





Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.







________________________________



From: CFS.secretaries <cfs.secretaries@dundeecity.gov.uk<mailto:cfs.secretaries@dundeecity.gov.uk>>

Sent: 20 April 2026 3:23 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr William Sime Leighton







Good afternoon,







Can you please supply the names of any other Dundee school(s) attended we can also check for any school admission records if required.







Thanks



Olivia







Jodie Low, Senior Personal Assistant 01382 433132



Olivia Hernandez, Personal Assistant 01382 433344







Children and Families Service



5 City Square



East Wing



DUNDEE



DD1 3BA







Email - cfs.secretaries@dundeecity.gov.uk<mailto:cfs.secretaries@dundeecity.gov.uk>



________________________________



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 16 April 2026 10:22

To: infogov <infogov@dundeecity.gov.uk<mailto:infogov@dundeecity.gov.uk>>

Subject: Data Subject Access Request - Mr William Sime Leighton







This is the first time you received an email from this sender (evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr William Sime Leighton

Client Address: 28 Guinness Close, Hayes, UB3 1QG

Client Reference: %Client_ID%

Date of Birth: 26/01/1957

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Fife Council ï¿½ Social Work Services: 1963

  *   Dundee Social Service Department : 1964

  *   Fife Council ï¿½ Social Work Services: 1965





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.











[https://www.dundeecity.gov.uk/sites/default/files/CostofLiving.png]<https://protect.checkpoint.com/v2/r02/___https:/www.dundeecity.gov.uk/costofliving___.YzJlOmR1bmRlZWNjOmM6bzo0MDFhNzVlNWVmOTVlYzI0ODU1MDkzZTkzYTE0ZTlmNjo3OmIyZGQ6MjJkZjUxMmJhMjc5ZWQ2NjNkNGY5Mzk5ODQ5YTQ5MjIwMDgwYTI5NmM2M2E1NjVkYWY3NzQ0ZDViODAxZmJkOTpoOlQ6Rg>



________________________________



[https://www.dundeecity.gov.uk/sites/default/files/CostofLiving.png]<https://www.dundeecity.gov.uk/costofliving>

________________________________, ?, ?, 2026-06-03 13:31:38, 2026-06-03 13:31:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Soci...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:32:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 D.O....' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, SAR Response letter Mr Donald Thomas â€“ D.O.B 12/11/1961, <html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
Hi</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
Please find attached the SAR response letter for the named person <span style="font-weight: 700;">
Mr Donald Thomas â€“ D.O.B 12/11/1961&nbsp;</span></div>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div id="Signature">
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Thanks&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);">Claire Quinn</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Resource Supervisor</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Education &amp; Families</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">E: </span>
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);"><u>QuinnC@</u><a href="mailto:chambersam@northlan.gov.uk" title="mailto:chambersam@northlan.gov.uk" style="color: rgb(15, 92, 26); margin: 0px;"><u>northlan.gov.uk</u></a></span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);"><img id="x_x_Picture_x0020_15" width="144" height="46" style="width: 108.49pt; height: 34.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103"><img id="x_x_Picture_x0020_16" width="204" height="36" style="width: 153.49pt; height: 27.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:f6dde548-3527-4361-b7ac-d88aaf6735a3"><img id="x_x_Picture_x0020_3" width="93" height="63" style="width: 70.49pt; height: 47.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:fc55c3d8-befa-454d-8788-b665b40de14f"><img id="x_x_Picture_x0020_1948993066" width="126" height="59" style="width: 94.5pt; height: 44.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0"><img id="x_x_Picture_x0020_58398363" width="175" height="55" style="width: 131.49pt; height: 41.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:da6558f8-8708-4ea3-a470-3be69eec7d58"><img id="x_x__x0000_i1036" width="153" height="69" style="width: 115.49pt; height: 52.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133"></span></p>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
</div>
<p style="text-align: left;"><span style="font-size: 10px;"><br>
********************************************************************* <br>
The disclaimer below is for this email and any files attached to it. When we refer to â€˜this emailâ€™, it includes attachments.
<br>
<br>
If youâ€™ve received this email by mistake, please: <br>
- tell the sender straight away; and <br>
- delete it along with any other copies in your systems. <br>
<br>
Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.
<br>
<br>
The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.
<br>
<br>
We check all email in our systems to make sure itâ€™s in line with our policies. We may have to release this email â€“ along with responses to it â€“ under freedom of information legislation.
<br>
<br>
Weâ€™ve checked this email for viruses. We recommend you do too. Weâ€™re NOT responsible for any damage or loss caused by receiving email from us.
<br>
<br>
Read the full email disclaimer on our website: <a href="https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer">
https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer</a>.<br>
*********************************************************************</span></p>


</body></html>, Hi

Please find attached the SAR response letter for the named person Mr Donald Thomas – D.O.B 12/11/1961



Thanks



Claire Quinn



Resource Supervisor

Education & Families

E: QuinnC@northlan.gov.uk<mailto:chambersam@northlan.gov.uk>

[cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103][cid:f6dde548-3527-4361-b7ac-d88aaf6735a3][cid:fc55c3d8-befa-454d-8788-b665b40de14f][cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0][cid:da6558f8-8708-4ea3-a470-3be69eec7d58][cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133]


*********************************************************************
The disclaimer below is for this email and any files attached to it. When we refer to ‘this email’, it includes attachments.

If you’ve received this email by mistake, please:
- tell the sender straight away; and
- delete it along with any other copies in your systems.

Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.

The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.

We check all email in our systems to make sure it’s in line with our policies. We may have to release this email – along with responses to it – under freedom of information legislation.

We’ve checked this email for viruses. We recommend you do too. We’re NOT responsible for any damage or loss caused by receiving email from us.

Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.
*********************************************************************, ?, ?, 2026-06-03 13:32:20, 2026-06-03 13:32:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 D.O....' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, SAR Response letter Mr Donald Thomas â€“ D.O.B 12/11/1961, <html><head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

Hi</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

Please find attached the SAR response letter for the named person <span style=\"font-weight: 700;\">

Mr Donald Thomas â€“ D.O.B 12/11/1961&nbsp;</span></div>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div id=\"Signature\">

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Thanks&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);\">Claire Quinn</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Resource Supervisor</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Education &amp; Families</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">E: </span>

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);\"><u>QuinnC@</u><a href=\"mailto:chambersam@northlan.gov.uk\" title=\"mailto:chambersam@northlan.gov.uk\" style=\"color: rgb(15, 92, 26); margin: 0px;\"><u>northlan.gov.uk</u></a></span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\"><img id=\"x_x_Picture_x0020_15\" width=\"144\" height=\"46\" style=\"width: 108.49pt; height: 34.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103\"><img id=\"x_x_Picture_x0020_16\" width=\"204\" height=\"36\" style=\"width: 153.49pt; height: 27.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:f6dde548-3527-4361-b7ac-d88aaf6735a3\"><img id=\"x_x_Picture_x0020_3\" width=\"93\" height=\"63\" style=\"width: 70.49pt; height: 47.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:fc55c3d8-befa-454d-8788-b665b40de14f\"><img id=\"x_x_Picture_x0020_1948993066\" width=\"126\" height=\"59\" style=\"width: 94.5pt; height: 44.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0\"><img id=\"x_x_Picture_x0020_58398363\" width=\"175\" height=\"55\" style=\"width: 131.49pt; height: 41.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:da6558f8-8708-4ea3-a470-3be69eec7d58\"><img id=\"x_x__x0000_i1036\" width=\"153\" height=\"69\" style=\"width: 115.49pt; height: 52.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133\"></span></p>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

</div>

<p style=\"text-align: left;\"><span style=\"font-size: 10px;\"><br>

********************************************************************* <br>

The disclaimer below is for this email and any files attached to it. When we refer to â€˜this emailâ€™, it includes attachments.

<br>

<br>

If youâ€™ve received this email by mistake, please: <br>

- tell the sender straight away; and <br>

- delete it along with any other copies in your systems. <br>

<br>

Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.

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<br>

The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.

<br>

<br>

We check all email in our systems to make sure itâ€™s in line with our policies. We may have to release this email â€“ along with responses to it â€“ under freedom of information legislation.

<br>

<br>

Weâ€™ve checked this email for viruses. We recommend you do too. Weâ€™re NOT responsible for any damage or loss caused by receiving email from us.

<br>

<br>

Read the full email disclaimer on our website: <a href=\"https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer\">

https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer</a>.<br>

*********************************************************************</span></p>





</body></html>, Hi



Please find attached the SAR response letter for the named person Mr Donald Thomas ï¿½ D.O.B 12/11/1961







Thanks







Claire Quinn







Resource Supervisor



Education & Families



E: QuinnC@northlan.gov.uk<mailto:chambersam@northlan.gov.uk>



[cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103][cid:f6dde548-3527-4361-b7ac-d88aaf6735a3][cid:fc55c3d8-befa-454d-8788-b665b40de14f][cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0][cid:da6558f8-8708-4ea3-a470-3be69eec7d58][cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133]





*********************************************************************

The disclaimer below is for this email and any files attached to it. When we refer to ï¿½this emailï¿½, it includes attachments.



If youï¿½ve received this email by mistake, please:

- tell the sender straight away; and

- delete it along with any other copies in your systems.



Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.



The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.



We check all email in our systems to make sure itï¿½s in line with our policies. We may have to release this email ï¿½ along with responses to it ï¿½ under freedom of information legislation.



Weï¿½ve checked this email for viruses. We recommend you do too. Weï¿½re NOT responsible for any damage or loss caused by receiving email from us.



Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.

*********************************************************************, ?, ?, 2026-06-03 13:32:20, 2026-06-03 13:32:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 D.O....' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:32:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 D.O....' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, SAR Response letter Mr Donald Thomas â€“ D.O.B 12/11/1961, <html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
Hi</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
Please find attached the SAR response letter for the named person <span style="font-weight: 700;">
Mr Donald Thomas â€“ D.O.B 12/11/1961&nbsp;</span></div>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div id="Signature">
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Thanks&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);">Claire Quinn</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Resource Supervisor</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Education &amp; Families</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">E: </span>
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);"><u>QuinnC@</u><a href="mailto:chambersam@northlan.gov.uk" title="mailto:chambersam@northlan.gov.uk" style="color: rgb(15, 92, 26); margin: 0px;"><u>northlan.gov.uk</u></a></span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);"><img id="x_x_Picture_x0020_15" width="144" height="46" style="width: 108.49pt; height: 34.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103"><img id="x_x_Picture_x0020_16" width="204" height="36" style="width: 153.49pt; height: 27.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:f6dde548-3527-4361-b7ac-d88aaf6735a3"><img id="x_x_Picture_x0020_3" width="93" height="63" style="width: 70.49pt; height: 47.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:fc55c3d8-befa-454d-8788-b665b40de14f"><img id="x_x_Picture_x0020_1948993066" width="126" height="59" style="width: 94.5pt; height: 44.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0"><img id="x_x_Picture_x0020_58398363" width="175" height="55" style="width: 131.49pt; height: 41.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:da6558f8-8708-4ea3-a470-3be69eec7d58"><img id="x_x__x0000_i1036" width="153" height="69" style="width: 115.49pt; height: 52.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133"></span></p>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
</div>
<p style="text-align: left;"><span style="font-size: 10px;"><br>
********************************************************************* <br>
The disclaimer below is for this email and any files attached to it. When we refer to â€˜this emailâ€™, it includes attachments.
<br>
<br>
If youâ€™ve received this email by mistake, please: <br>
- tell the sender straight away; and <br>
- delete it along with any other copies in your systems. <br>
<br>
Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.
<br>
<br>
The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.
<br>
<br>
We check all email in our systems to make sure itâ€™s in line with our policies. We may have to release this email â€“ along with responses to it â€“ under freedom of information legislation.
<br>
<br>
Weâ€™ve checked this email for viruses. We recommend you do too. Weâ€™re NOT responsible for any damage or loss caused by receiving email from us.
<br>
<br>
Read the full email disclaimer on our website: <a href="https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer">
https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer</a>.<br>
*********************************************************************</span></p>


</body></html>, Hi

Please find attached the SAR response letter for the named person Mr Donald Thomas – D.O.B 12/11/1961



Thanks



Claire Quinn



Resource Supervisor

Education & Families

E: QuinnC@northlan.gov.uk<mailto:chambersam@northlan.gov.uk>

[cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103][cid:f6dde548-3527-4361-b7ac-d88aaf6735a3][cid:fc55c3d8-befa-454d-8788-b665b40de14f][cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0][cid:da6558f8-8708-4ea3-a470-3be69eec7d58][cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133]


*********************************************************************
The disclaimer below is for this email and any files attached to it. When we refer to ‘this email’, it includes attachments.

If you’ve received this email by mistake, please:
- tell the sender straight away; and
- delete it along with any other copies in your systems.

Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.

The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.

We check all email in our systems to make sure it’s in line with our policies. We may have to release this email – along with responses to it – under freedom of information legislation.

We’ve checked this email for viruses. We recommend you do too. We’re NOT responsible for any damage or loss caused by receiving email from us.

Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.
*********************************************************************, ?, ?, 2026-06-03 13:32:53, 2026-06-03 13:32:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 D.O....' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, SAR Response letter Mr Donald Thomas â€“ D.O.B 12/11/1961, <html><head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

Hi</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

Please find attached the SAR response letter for the named person <span style=\"font-weight: 700;\">

Mr Donald Thomas â€“ D.O.B 12/11/1961&nbsp;</span></div>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div id=\"Signature\">

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Thanks&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);\">Claire Quinn</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Resource Supervisor</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Education &amp; Families</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">E: </span>

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);\"><u>QuinnC@</u><a href=\"mailto:chambersam@northlan.gov.uk\" title=\"mailto:chambersam@northlan.gov.uk\" style=\"color: rgb(15, 92, 26); margin: 0px;\"><u>northlan.gov.uk</u></a></span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\"><img id=\"x_x_Picture_x0020_15\" width=\"144\" height=\"46\" style=\"width: 108.49pt; height: 34.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103\"><img id=\"x_x_Picture_x0020_16\" width=\"204\" height=\"36\" style=\"width: 153.49pt; height: 27.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:f6dde548-3527-4361-b7ac-d88aaf6735a3\"><img id=\"x_x_Picture_x0020_3\" width=\"93\" height=\"63\" style=\"width: 70.49pt; height: 47.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:fc55c3d8-befa-454d-8788-b665b40de14f\"><img id=\"x_x_Picture_x0020_1948993066\" width=\"126\" height=\"59\" style=\"width: 94.5pt; height: 44.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0\"><img id=\"x_x_Picture_x0020_58398363\" width=\"175\" height=\"55\" style=\"width: 131.49pt; height: 41.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:da6558f8-8708-4ea3-a470-3be69eec7d58\"><img id=\"x_x__x0000_i1036\" width=\"153\" height=\"69\" style=\"width: 115.49pt; height: 52.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133\"></span></p>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

</div>

<p style=\"text-align: left;\"><span style=\"font-size: 10px;\"><br>

********************************************************************* <br>

The disclaimer below is for this email and any files attached to it. When we refer to â€˜this emailâ€™, it includes attachments.

<br>

<br>

If youâ€™ve received this email by mistake, please: <br>

- tell the sender straight away; and <br>

- delete it along with any other copies in your systems. <br>

<br>

Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.

<br>

<br>

The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.

<br>

<br>

We check all email in our systems to make sure itâ€™s in line with our policies. We may have to release this email â€“ along with responses to it â€“ under freedom of information legislation.

<br>

<br>

Weâ€™ve checked this email for viruses. We recommend you do too. Weâ€™re NOT responsible for any damage or loss caused by receiving email from us.

<br>

<br>

Read the full email disclaimer on our website: <a href=\"https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer\">

https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer</a>.<br>

*********************************************************************</span></p>





</body></html>, Hi



Please find attached the SAR response letter for the named person Mr Donald Thomas ï¿½ D.O.B 12/11/1961







Thanks







Claire Quinn







Resource Supervisor



Education & Families



E: QuinnC@northlan.gov.uk<mailto:chambersam@northlan.gov.uk>



[cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103][cid:f6dde548-3527-4361-b7ac-d88aaf6735a3][cid:fc55c3d8-befa-454d-8788-b665b40de14f][cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0][cid:da6558f8-8708-4ea3-a470-3be69eec7d58][cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133]





*********************************************************************

The disclaimer below is for this email and any files attached to it. When we refer to ï¿½this emailï¿½, it includes attachments.



If youï¿½ve received this email by mistake, please:

- tell the sender straight away; and

- delete it along with any other copies in your systems.



Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.



The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.



We check all email in our systems to make sure itï¿½s in line with our policies. We may have to release this email ï¿½ along with responses to it ï¿½ under freedom of information legislation.



Weï¿½ve checked this email for viruses. We recommend you do too. Weï¿½re NOT responsible for any damage or loss caused by receiving email from us.



Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.

*********************************************************************, ?, ?, 2026-06-03 13:32:53, 2026-06-03 13:32:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 D.O....' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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<p class="MsoNormal" style="text-align:justify"><b><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:black">Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes.
 Your patience is appreciated during this time.</span></b><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><b><u><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST<o:p></o:p></span></u></b></p>
<p class="MsoNormal" style="text-align:justify"><b><u><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p><span style="text-decoration:none">&nbsp;</span></o:p></span></u></b></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down
 by the Data Protection Act 2018, is as soon as possible within one month <span style="color:black;background:white">
of ELC’s receipt of the request</span>.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify;text-autospace:none"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">For complex requests, the Data Protection Act 2018 permits an
<span style="color:black;background:white">extension of the time limit by a further two months</span><span style="color:black">.&nbsp; Where that is the case, ELC will let you know as soon as possible.<o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:black;background:white">Please note that SARs to ELC are currently taking longer to process than we would like.&nbsp; This is a result of an increase
 in the number of complex SARs being received alongside a backlog of older cases.&nbsp; Please be assured that the team is working hard to address this situation and we will respond as soon as we can.&nbsp; We thank you for your patience in the meantime.</span><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify;text-autospace:none"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><b><u><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)<o:p></o:p></span></u></b></p>
<p class="MsoNoSpacing" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNoSpacing" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”),
</span><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif;mso-fareast-language:EN-GB">there is not a statutory timescale in place for these types of request.&nbsp; ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information
 requests which </span><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">do have statutory timescales.&nbsp; ELC will, however, aim to respond as soon as possible and within one month
<span style="color:black;background:white">of our receipt of the Schedule 2 request</span>.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify;text-autospace:none"><span style="font-size:14.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="text-align:justify;text-autospace:none"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information,
 for example requests made under the exemptions in Schedule 2 of the Data Protection Act.&nbsp; Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify;text-autospace:none"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">Customer Feedback and FOI Team<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">East Lothian Council<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">John Muir House<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">EH41 3HA<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif">Email:
<a href="mailto:sar@eastlothian.gov.uk">sar@eastlothian.gov.uk</a><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><u><span style="font-family:&quot;Verdana&quot;,sans-serif"><o:p><span style="text-decoration:none">&nbsp;</span></o:p></span></u></p>
<p class="MsoNormal" style="text-align:justify;text-autospace:none"><i><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray">Information about East Lothian Council’s complaints procedure can be found
</span></i><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif"><a href="https://www.eastlothian.gov.uk/info/210560/your_council/12166/comments_complaints_and_compliments/2"><i>here</i></a><i><span style="color:gray">.</span>
<o:p></o:p></i></span></p>
<p class="MsoNormal" style="text-align:justify"><i><span lang="EN" style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray"><o:p>&nbsp;</o:p></span></i></p>
<p class="MsoNormal" style="text-align:justify"><i><span lang="EN" style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray">Details of your rights to requesting information from East Lothian Council are published
</span></i><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif"><a href="http://www.eastlothian.gov.uk/info/704/data_protection_and_freedom_of_information/261/a_guide_to_the_freedom_of_information_scotland_act_2002" title="Link to ELC website"><i><span lang="EN">here</span></i></a></span><i><span lang="EN" style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:blue">.
<o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-align:justify;text-autospace:none"><b><i><u><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray"><o:p><span style="text-decoration:none">&nbsp;</span></o:p></span></u></i></b></p>
<p class="MsoNormal" style="text-align:justify;text-autospace:none"><i><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray">Data Protection laws in the UK are regulated by the Information Commissioner.&nbsp;
</span></i><i><span lang="EN" style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray">Guidance
</span></i><i><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray">regarding your rights of access to personal data is available on the Commissioner’s
</span></i><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif"><a href="https://ico.org.uk/"><i>website</i></a><i><span style="color:gray">.</span><o:p></o:p></i></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
</div>
<br>
**********************************************************************<br>
**********************************************************************<br>
Email Disclaimer - East Lothian Council<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
the sender and ensure it is deleted and not read copied or disclosed<br>
to anyone else. It is your responsibility to scan this email and any<br>
attachments for computer viruses or other defects. East Lothian<br>
Council do not accept liability for any loss or damage which may<br>
result from this email or any files attached. Email is not secure and<br>
can be intercepted, corrupted or amended without the knowledge of the<br>
sender. East Lothian Council do not accept liability for errors or<br>
omissions arising as a result of interrupted or defective transmission.<br>
**********************************************************************<br>
<img src="https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png">
</body>
</html>, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)



If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

Customer Feedback and FOI Team
East Lothian Council
John Muir House
Haddington
EH41 3HA

Email: sar@eastlothian.gov.uk<mailto:sar@eastlothian.gov.uk>

Information about East Lothian Council’s complaints procedure can be found here<https://www.eastlothian.gov.uk/info/210560/your_council/12166/comments_complaints_and_compliments/2>.

Details of your rights to requesting information from East Lothian Council are published here<http://www.eastlothian.gov.uk/info/704/data_protection_and_freedom_of_information/261/a_guide_to_the_freedom_of_information_scotland_act_2002>.

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website<https://ico.org.uk/>.




**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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<p class=\"MsoNormal\" style=\"text-align:justify\"><b><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:black\">Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes.

 Your patience is appreciated during this time.</span></b><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.<o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><b><u><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">DATA PROTECTION ACT 2018 ï¿½ SUBJECT ACCESS REQUEST<o:p></o:p></span></u></b></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><b><u><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p><span style=\"text-decoration:none\">&nbsp;</span></o:p></span></u></b></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">If you are requesting your own personal data (known as a ï¿½Subject Access Requestï¿½ or ï¿½SARï¿½) the statutory time frame for our response, as set down

 by the Data Protection Act 2018, is as soon as possible within one month <span style=\"color:black;background:white\">

of ELCï¿½s receipt of the request</span>.<o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify;text-autospace:none\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">For complex requests, the Data Protection Act 2018 permits an

<span style=\"color:black;background:white\">extension of the time limit by a further two months</span><span style=\"color:black\">.&nbsp; Where that is the case, ELC will let you know as soon as possible.<o:p></o:p></span></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:black;background:white\">Please note that SARs to ELC are currently taking longer to process than we would like.&nbsp; This is a result of an increase

 in the number of complex SARs being received alongside a backlog of older cases.&nbsp; Please be assured that the team is working hard to address this situation and we will respond as soon as we can.&nbsp; We thank you for your patience in the meantime.</span><span style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify;text-autospace:none\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><b><u><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)<o:p></o:p></span></u></b></p>

<p class=\"MsoNoSpacing\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNoSpacing\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">If you are an external organisation requesting the release of third party personal data under an exemption (also known as a ï¿½Schedule 2 Requestï¿½),

</span><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif;mso-fareast-language:EN-GB\">there is not a statutory timescale in place for these types of request.&nbsp; ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information

 requests which </span><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">do have statutory timescales.&nbsp; ELC will, however, aim to respond as soon as possible and within one month

<span style=\"color:black;background:white\">of our receipt of the Schedule 2 request</span>.<o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify;text-autospace:none\"><span style=\"font-size:14.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify;text-autospace:none\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">Due to the current pressures on statutory requests, there may be delays in ELCï¿½s response to non-statutory requests for information,

 for example requests made under the exemptions in Schedule 2 of the Data Protection Act.&nbsp; Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.<o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify;text-autospace:none\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">Customer Feedback and FOI Team<o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">East Lothian Council<o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">John Muir House<o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">Haddington<o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">EH41 3HA<o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:12.0pt;font-family:&quot;Verdana&quot;,sans-serif\">Email:

<a href=\"mailto:sar@eastlothian.gov.uk\">sar@eastlothian.gov.uk</a><o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><u><span style=\"font-family:&quot;Verdana&quot;,sans-serif\"><o:p><span style=\"text-decoration:none\">&nbsp;</span></o:p></span></u></p>

<p class=\"MsoNormal\" style=\"text-align:justify;text-autospace:none\"><i><span style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray\">Information about East Lothian Councilï¿½s complaints procedure can be found

</span></i><span style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><a href=\"https://www.eastlothian.gov.uk/info/210560/your_council/12166/comments_complaints_and_compliments/2\"><i>here</i></a><i><span style=\"color:gray\">.</span>

<o:p></o:p></i></span></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><i><span lang=\"EN\" style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray\"><o:p>&nbsp;</o:p></span></i></p>

<p class=\"MsoNormal\" style=\"text-align:justify\"><i><span lang=\"EN\" style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray\">Details of your rights to requesting information from East Lothian Council are published

</span></i><span style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><a href=\"http://www.eastlothian.gov.uk/info/704/data_protection_and_freedom_of_information/261/a_guide_to_the_freedom_of_information_scotland_act_2002\" title=\"Link to ELC website\"><i><span lang=\"EN\">here</span></i></a></span><i><span lang=\"EN\" style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:blue\">.

<o:p></o:p></span></i></p>

<p class=\"MsoNormal\" style=\"text-align:justify;text-autospace:none\"><b><i><u><span style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray\"><o:p><span style=\"text-decoration:none\">&nbsp;</span></o:p></span></u></i></b></p>

<p class=\"MsoNormal\" style=\"text-align:justify;text-autospace:none\"><i><span style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray\">Data Protection laws in the UK are regulated by the Information Commissioner.&nbsp;

</span></i><i><span lang=\"EN\" style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray\">Guidance

</span></i><i><span style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;color:gray\">regarding your rights of access to personal data is available on the Commissionerï¿½s

</span></i><span style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif\"><a href=\"https://ico.org.uk/\"><i>website</i></a><i><span style=\"color:gray\">.</span><o:p></o:p></i></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt;font-family:&quot;Verdana&quot;,sans-serif;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><o:p>&nbsp;</o:p></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Verdana&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

</div>

<br>

**********************************************************************<br>

**********************************************************************<br>

Email Disclaimer - East Lothian Council<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

the sender and ensure it is deleted and not read copied or disclosed<br>

to anyone else. It is your responsibility to scan this email and any<br>

attachments for computer viruses or other defects. East Lothian<br>

Council do not accept liability for any loss or damage which may<br>

result from this email or any files attached. Email is not secure and<br>

can be intercepted, corrupted or amended without the knowledge of the<br>

sender. East Lothian Council do not accept liability for errors or<br>

omissions arising as a result of interrupted or defective transmission.<br>

**********************************************************************<br>

<img src=\"https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png\">

</body>

</html>, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.



Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.



DATA PROTECTION ACT 2018 ï¿½ SUBJECT ACCESS REQUEST



If you are requesting your own personal data (known as a ï¿½Subject Access Requestï¿½ or ï¿½SARï¿½) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCï¿½s receipt of the request.



For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.



Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.



REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)







If you are an external organisation requesting the release of third party personal data under an exemption (also known as a ï¿½Schedule 2 Requestï¿½), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.



Due to the current pressures on statutory requests, there may be delays in ELCï¿½s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.



Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA



Email: sar@eastlothian.gov.uk<mailto:sar@eastlothian.gov.uk>



Information about East Lothian Councilï¿½s complaints procedure can be found here<https://www.eastlothian.gov.uk/info/210560/your_council/12166/comments_complaints_and_compliments/2>.



Details of your rights to requesting information from East Lothian Council are published here<http://www.eastlothian.gov.uk/info/704/data_protection_and_freedom_of_information/261/a_guide_to_the_freedom_of_information_scotland_act_2002>.



Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissionerï¿½s website<https://ico.org.uk/>.









**********************************************************************

**********************************************************************

Email Disclaimer - East Lothian Council

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

the sender and ensure it is deleted and not read copied or disclosed

to anyone else. It is your responsibility to scan this email and any

attachments for computer viruses or other defects. East Lothian

Council do not accept liability for any loss or damage which may

result from this email or any files attached. Email is not secure and

can be intercepted, corrupted or amended without the knowledge of the

sender. East Lothian Council do not accept liability for errors or

omissions arising as a result of interrupted or defective transmission.

**********************************************************************

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#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:33:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 D.O....' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, SAR Response letter Mr Donald Thomas â€“ D.O.B 12/11/1961, <html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
Hi</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
Please find attached the SAR response letter for the named person <span style="font-weight: 700;">
Mr Donald Thomas â€“ D.O.B 12/11/1961&nbsp;</span></div>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div id="Signature">
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Thanks&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);">Claire Quinn</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Resource Supervisor</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Education &amp; Families</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">E: </span>
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);"><u>QuinnC@</u><a href="mailto:chambersam@northlan.gov.uk" title="mailto:chambersam@northlan.gov.uk" style="color: rgb(15, 92, 26); margin: 0px;"><u>northlan.gov.uk</u></a></span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);"><img id="x_x_Picture_x0020_15" width="144" height="46" style="width: 108.49pt; height: 34.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103"><img id="x_x_Picture_x0020_16" width="204" height="36" style="width: 153.49pt; height: 27.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:f6dde548-3527-4361-b7ac-d88aaf6735a3"><img id="x_x_Picture_x0020_3" width="93" height="63" style="width: 70.49pt; height: 47.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:fc55c3d8-befa-454d-8788-b665b40de14f"><img id="x_x_Picture_x0020_1948993066" width="126" height="59" style="width: 94.5pt; height: 44.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0"><img id="x_x_Picture_x0020_58398363" width="175" height="55" style="width: 131.49pt; height: 41.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:da6558f8-8708-4ea3-a470-3be69eec7d58"><img id="x_x__x0000_i1036" width="153" height="69" style="width: 115.49pt; height: 52.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133"></span></p>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
</div>
<p style="text-align: left;"><span style="font-size: 10px;"><br>
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*********************************************************************</span></p>


</body></html>, Hi

Please find attached the SAR response letter for the named person Mr Donald Thomas – D.O.B 12/11/1961



Thanks



Claire Quinn



Resource Supervisor

Education & Families

E: QuinnC@northlan.gov.uk<mailto:chambersam@northlan.gov.uk>

[cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103][cid:f6dde548-3527-4361-b7ac-d88aaf6735a3][cid:fc55c3d8-befa-454d-8788-b665b40de14f][cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0][cid:da6558f8-8708-4ea3-a470-3be69eec7d58][cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133]


*********************************************************************
The disclaimer below is for this email and any files attached to it. When we refer to ‘this email’, it includes attachments.

If you’ve received this email by mistake, please:
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- delete it along with any other copies in your systems.

Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.

The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.

We check all email in our systems to make sure it’s in line with our policies. We may have to release this email – along with responses to it – under freedom of information legislation.

We’ve checked this email for viruses. We recommend you do too. We’re NOT responsible for any damage or loss caused by receiving email from us.

Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.
*********************************************************************, ?, ?, 2026-06-03 13:33:57, 2026-06-03 13:33:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 D.O....' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, SAR Response letter Mr Donald Thomas â€“ D.O.B 12/11/1961, <html><head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

Hi</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

Please find attached the SAR response letter for the named person <span style=\"font-weight: 700;\">

Mr Donald Thomas â€“ D.O.B 12/11/1961&nbsp;</span></div>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

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<br>

</div>

<div id=\"Signature\">

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Thanks&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);\">Claire Quinn</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Resource Supervisor</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Education &amp; Families</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">E: </span>

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);\"><u>QuinnC@</u><a href=\"mailto:chambersam@northlan.gov.uk\" title=\"mailto:chambersam@northlan.gov.uk\" style=\"color: rgb(15, 92, 26); margin: 0px;\"><u>northlan.gov.uk</u></a></span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

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<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

</div>

<p style=\"text-align: left;\"><span style=\"font-size: 10px;\"><br>

********************************************************************* <br>

The disclaimer below is for this email and any files attached to it. When we refer to â€˜this emailâ€™, it includes attachments.

<br>

<br>

If youâ€™ve received this email by mistake, please: <br>

- tell the sender straight away; and <br>

- delete it along with any other copies in your systems. <br>

<br>

Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.

<br>

<br>

The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.

<br>

<br>

We check all email in our systems to make sure itâ€™s in line with our policies. We may have to release this email â€“ along with responses to it â€“ under freedom of information legislation.

<br>

<br>

Weâ€™ve checked this email for viruses. We recommend you do too. Weâ€™re NOT responsible for any damage or loss caused by receiving email from us.

<br>

<br>

Read the full email disclaimer on our website: <a href=\"https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer\">

https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer</a>.<br>

*********************************************************************</span></p>





</body></html>, Hi



Please find attached the SAR response letter for the named person Mr Donald Thomas ï¿½ D.O.B 12/11/1961







Thanks







Claire Quinn







Resource Supervisor



Education & Families



E: QuinnC@northlan.gov.uk<mailto:chambersam@northlan.gov.uk>



[cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103][cid:f6dde548-3527-4361-b7ac-d88aaf6735a3][cid:fc55c3d8-befa-454d-8788-b665b40de14f][cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0][cid:da6558f8-8708-4ea3-a470-3be69eec7d58][cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133]





*********************************************************************

The disclaimer below is for this email and any files attached to it. When we refer to ï¿½this emailï¿½, it includes attachments.



If youï¿½ve received this email by mistake, please:

- tell the sender straight away; and

- delete it along with any other copies in your systems.



Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.



The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.



We check all email in our systems to make sure itï¿½s in line with our policies. We may have to release this email ï¿½ along with responses to it ï¿½ under freedom of information legislation.



Weï¿½ve checked this email for viruses. We recommend you do too. Weï¿½re NOT responsible for any damage or loss caused by receiving email from us.



Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.

*********************************************************************, ?, ?, 2026-06-03 13:33:57, 2026-06-03 13:33:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 D.O....' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
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#57 {main}
"} 
[2026-06-03 13:34:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Gene...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@dumgal.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Acknowledgement SAR169-26 - Mr Brian Mclaughlin, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
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<div style="font-family: Calibri; text-align: center; color: rgb(0, 120, 215); margin-left: 15pt; font-size: 10pt;">
OFFICIAL</div>
<br>
</div>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><a name="x_x_x__Hlk133322333" data-ogsc="" data-olk-copy-source="MessageBody" style="margin: 0px;">Good Afternoon</a><b><br>
<br>
</b><a name="x_x_x__Hlk133322333" data-ogsc="" style="margin: 0px;"><b>Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR)</b>&nbsp;</a></span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">I refer to your request for personal information, which we received on 02 June 2026.&nbsp;&nbsp;The request has been given the unique reference number SAR169-26&nbsp;which should now be quoted
 each time you contact us in relation to this request.&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">We write to confirm the Council are working with the Service to collate a response to you.&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information&nbsp;regarding&nbsp;the client’s identification is&nbsp;required.&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">If you require any further clarification, please do not hesitate to contact us.&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;<br>
Kind regards,&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><b>Information Governance Team</b>&nbsp;<br>
Governance and Human Resources&nbsp;</span></p>
<p class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Enabling and Customer Services&nbsp;&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Dumfries and Galloway Council&nbsp;&nbsp;<br>
English Street&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Dumfries&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">DG1 2DD&nbsp;&nbsp;<br>
Drop Point: 205&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><b>Tel:
</b>01387 260467&nbsp;</span></p>
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</b></span></p>
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<span style="font-family: Arial, sans-serif;"><b>Web:</b> </span><span style="font-family: Arial, sans-serif; color: blue;"><a href="http://www.dumgal.gov.uk/" id="OWA2d93489c-93bb-076b-2da0-d581cf82bef0" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;"><u>www.dumgal.gov.uk</u></a></span></p>
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<span style="font-family: Calibri, sans-serif;"><img alt="DGC Logo" width="223" height="113" style="width: 2.333in; height: 1.18in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:374c0bba-36c9-4d9a-867e-bc3d0f7f1f4e"></span></p>
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<span style="font-family: Calibri, sans-serif;">&nbsp;</span></p>
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<b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;02 June 2026 14:27<br>
<b>To:</b>&nbsp;Data Protection &lt;dataprotection@dumgal.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin</div>
<div style="direction: ltr;">&nbsp;</div>
</div>
<div>Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</div>
<div><br>
</div>
<div>Client Name: Mr Brian Mclaughlin<br>
Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX<br>
Client Reference: 100929<br>
Date of Birth: 28/01/1960<br>
Also Known As:</div>
<div>Name in Care:</div>
<div><br>
Dear Sir/Madam,</div>
<div><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</div>
<ul>
<li>Hetland House - Dumfries Council : 1971-1972</li></ul>
<div><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</div>
<div><br>
<br>
</div>
<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>
<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>
<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>
<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>
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<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>
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OFFICIAL</div>
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Disclaimer: <br>
This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.
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If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified
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P SAVE PAPER – Please do not print this e-mail unless absolutely necessary.
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Good Afternoon

Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR)



I refer to your request for personal information, which we received on 02 June 2026.  The request has been given the unique reference number SAR169-26 which should now be quoted each time you contact us in relation to this request.



We write to confirm the Council are working with the Service to collate a response to you.



For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.



As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the client’s identification is required.



If you require any further clarification, please do not hesitate to contact us.


Kind regards,



Information Governance Team
Governance and Human Resources

Enabling and Customer Services

Dumfries and Galloway Council
English Street

Dumfries

DG1 2DD
Drop Point: 205



Tel: 01387 260467


Web: www.dumgal.gov.uk<http://www.dumgal.gov.uk/>

[DGC Logo]









________________________________
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 02 June 2026 14:27
To: Data Protection <dataprotection@dumgal.gov.uk>
Subject: EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

Client Name: Mr Brian Mclaughlin
Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX
Client Reference: 100929
Date of Birth: 28/01/1960
Also Known As:
Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Hetland House - Dumfries Council : 1971-1972


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.


OFFICIAL

Disclaimer:
This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.

If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.

Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.

Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Council’s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements
P SAVE PAPER – Please do not print this e-mail unless absolutely necessary., ?, ?, 2026-06-03 13:34:42, 2026-06-03 13:34:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Gene...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@dumgal.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Acknowledgement SAR169-26 - Mr Brian Mclaughlin, <html>

<head>

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<div>

<div style=\"font-family: Calibri; text-align: center; color: rgb(0, 120, 215); margin-left: 15pt; font-size: 10pt;\">

OFFICIAL</div>

<br>

</div>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><a name=\"x_x_x__Hlk133322333\" data-ogsc=\"\" data-olk-copy-source=\"MessageBody\" style=\"margin: 0px;\">Good Afternoon</a><b><br>

<br>

</b><a name=\"x_x_x__Hlk133322333\" data-ogsc=\"\" style=\"margin: 0px;\"><b>Subject Access Request - Data Protection Act 2018 ï¿½ General Data Protection Regulation (GDPR)</b>&nbsp;</a></span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">I refer to your request for personal information, which we received on 02 June 2026.&nbsp;&nbsp;The request has been given the unique reference number SAR169-26&nbsp;which should now be quoted

 each time you contact us in relation to this request.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">We write to confirm the Council are working with the Service to collate a response to you.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information&nbsp;regarding&nbsp;the clientï¿½s identification is&nbsp;required.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">If you require any further clarification, please do not hesitate to contact us.&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;<br>

Kind regards,&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><b>Information Governance Team</b>&nbsp;<br>

Governance and Human Resources&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Enabling and Customer Services&nbsp;&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Dumfries and Galloway Council&nbsp;&nbsp;<br>

English Street&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Dumfries&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">DG1 2DD&nbsp;&nbsp;<br>

Drop Point: 205&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><b>Tel:

</b>01387 260467&nbsp;</span></p>

<div id=\"Signature\" class=\"elementToProof\">

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<span style=\"font-family: Arial, sans-serif; color: black;\"><b><br>

</b></span></p>

<p class=\"elementToProof\" style=\"margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Arial, sans-serif;\"><b>Web:</b> </span><span style=\"font-family: Arial, sans-serif; color: blue;\"><a href=\"http://www.dumgal.gov.uk/\" id=\"OWA2d93489c-93bb-076b-2da0-d581cf82bef0\" class=\"OWAAutoLink\" style=\"color: blue; margin-top: 0px; margin-bottom: 0px;\"><u>www.dumgal.gov.uk</u></a></span></p>

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif;\"><img alt=\"DGC Logo\" width=\"223\" height=\"113\" style=\"width: 2.333in; height: 1.18in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:374c0bba-36c9-4d9a-867e-bc3d0f7f1f4e\"></span></p>

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif;\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif;\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif;\">&nbsp;</span></p>

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&nbsp;</p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<br>

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<hr style=\"display: inline-block; width: 98%;\">

<div id=\"divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;02 June 2026 14:27<br>

<b>To:</b>&nbsp;Data Protection &lt;dataprotection@dumgal.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<div>Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</div>

<div><br>

</div>

<div>Client Name: Mr Brian Mclaughlin<br>

Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX<br>

Client Reference: 100929<br>

Date of Birth: 28/01/1960<br>

Also Known As:</div>

<div>Name in Care:</div>

<div><br>

Dear Sir/Madam,</div>

<div><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</div>

<ul>

<li>Hetland House - Dumfries Council : 1971-1972</li></ul>

<div><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</div>

<div><br>

<br>

</div>

<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>

<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>

<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>

<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>

<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>

<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely

 and only for its intended purpose.</div>

<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>

<div><img width=\"1\" height=\"1\" style=\"width: 1px; height: 1px; margin: 0px;\" src=\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.W1Y8hsVPTDH3aopxDZdlyWMqkfgGU3QmRM7WGZ5l9MYuJM9tCGM9oHAmoqnCKef1Z3chzpY6RufhwYdQmzDj7e-2BwRQFg9ESh8lb7hyMhw3V1Fnn1y2umd-2Fo-2FiH9GxJcBhrKOeYCEl2d78196WkFmtCUwrBnVSLUZouyQi1N8pXRWND73D3JP9eMz15zQBToWoCJLQFHz7w9c7Y7xgXAedEuongzHIXxW88-2B8L8UqEjc-3D\"></div>

<div><br>

<div style=\"font-family: Calibri; text-align: center; color: rgb(0, 120, 215); margin-left: 15pt; font-size: 10pt;\">

OFFICIAL</div>

</div>

<br>

Disclaimer: <br>

This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.

<br>

<br>

If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified

 that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway

 Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.

<br>

<br>

Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.

<br>

<br>

Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Councilï¿½s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements

<br>

P SAVE PAPER ï¿½ Please do not print this e-mail unless absolutely necessary.

</body>

</html>, OFFICIAL





Good Afternoon



Subject Access Request - Data Protection Act 2018 ï¿½ General Data Protection Regulation (GDPR)







I refer to your request for personal information, which we received on 02 June 2026.  The request has been given the unique reference number SAR169-26 which should now be quoted each time you contact us in relation to this request.







We write to confirm the Council are working with the Service to collate a response to you.







For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.







As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the clientï¿½s identification is required.







If you require any further clarification, please do not hesitate to contact us.





Kind regards,







Information Governance Team

Governance and Human Resources



Enabling and Customer Services



Dumfries and Galloway Council

English Street



Dumfries



DG1 2DD

Drop Point: 205







Tel: 01387 260467





Web: www.dumgal.gov.uk<http://www.dumgal.gov.uk/>



[DGC Logo]



















________________________________

From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 02 June 2026 14:27

To: Data Protection <dataprotection@dumgal.gov.uk>

Subject: EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Brian Mclaughlin

Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX

Client Reference: 100929

Date of Birth: 28/01/1960

Also Known As:

Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Hetland House - Dumfries Council : 1971-1972





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816





MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.





OFFICIAL



Disclaimer:

This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.



If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.



Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.



Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Councilï¿½s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements

P SAVE PAPER ï¿½ Please do not print this e-mail unless absolutely necessary., ?, ?, 2026-06-03 13:34:42, 2026-06-03 13:34:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Gene...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
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[2026-06-03 13:35:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 D.O....' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, SAR Response letter Mr Donald Thomas â€“ D.O.B 12/11/1961, <html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
Hi</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
Please find attached the SAR response letter for the named person <span style="font-weight: 700;">
Mr Donald Thomas â€“ D.O.B 12/11/1961&nbsp;</span></div>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
<div id="Signature">
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Thanks&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);">Claire Quinn</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Resource Supervisor</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">Education &amp; Families</span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: black;">E: </span>
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);"><u>QuinnC@</u><a href="mailto:chambersam@northlan.gov.uk" title="mailto:chambersam@northlan.gov.uk" style="color: rgb(15, 92, 26); margin: 0px;"><u>northlan.gov.uk</u></a></span></p>
<p style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);"><img id="x_x_Picture_x0020_15" width="144" height="46" style="width: 108.49pt; height: 34.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103"><img id="x_x_Picture_x0020_16" width="204" height="36" style="width: 153.49pt; height: 27.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:f6dde548-3527-4361-b7ac-d88aaf6735a3"><img id="x_x_Picture_x0020_3" width="93" height="63" style="width: 70.49pt; height: 47.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:fc55c3d8-befa-454d-8788-b665b40de14f"><img id="x_x_Picture_x0020_1948993066" width="126" height="59" style="width: 94.5pt; height: 44.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0"><img id="x_x_Picture_x0020_58398363" width="175" height="55" style="width: 131.49pt; height: 41.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:da6558f8-8708-4ea3-a470-3be69eec7d58"><img id="x_x__x0000_i1036" width="153" height="69" style="width: 115.49pt; height: 52.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;" data-outlook-trace="F:1|T:1" src="cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133"></span></p>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
</div>
<p style="text-align: left;"><span style="font-size: 10px;"><br>
********************************************************************* <br>
The disclaimer below is for this email and any files attached to it. When we refer to â€˜this emailâ€™, it includes attachments.
<br>
<br>
If youâ€™ve received this email by mistake, please: <br>
- tell the sender straight away; and <br>
- delete it along with any other copies in your systems. <br>
<br>
Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.
<br>
<br>
The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.
<br>
<br>
We check all email in our systems to make sure itâ€™s in line with our policies. We may have to release this email â€“ along with responses to it â€“ under freedom of information legislation.
<br>
<br>
Weâ€™ve checked this email for viruses. We recommend you do too. Weâ€™re NOT responsible for any damage or loss caused by receiving email from us.
<br>
<br>
Read the full email disclaimer on our website: <a href="https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer">
https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer</a>.<br>
*********************************************************************</span></p>


</body></html>, Hi

Please find attached the SAR response letter for the named person Mr Donald Thomas – D.O.B 12/11/1961



Thanks



Claire Quinn



Resource Supervisor

Education & Families

E: QuinnC@northlan.gov.uk<mailto:chambersam@northlan.gov.uk>

[cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103][cid:f6dde548-3527-4361-b7ac-d88aaf6735a3][cid:fc55c3d8-befa-454d-8788-b665b40de14f][cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0][cid:da6558f8-8708-4ea3-a470-3be69eec7d58][cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133]


*********************************************************************
The disclaimer below is for this email and any files attached to it. When we refer to ‘this email’, it includes attachments.

If you’ve received this email by mistake, please:
- tell the sender straight away; and
- delete it along with any other copies in your systems.

Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.

The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.

We check all email in our systems to make sure it’s in line with our policies. We may have to release this email – along with responses to it – under freedom of information legislation.

We’ve checked this email for viruses. We recommend you do too. We’re NOT responsible for any damage or loss caused by receiving email from us.

Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.
*********************************************************************, ?, ?, 2026-06-03 13:35:30, 2026-06-03 13:35:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 D.O....' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, SAR Response letter Mr Donald Thomas â€“ D.O.B 12/11/1961, <html><head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

Hi</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

Please find attached the SAR response letter for the named person <span style=\"font-weight: 700;\">

Mr Donald Thomas â€“ D.O.B 12/11/1961&nbsp;</span></div>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

<div id=\"Signature\">

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Thanks&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);\">Claire Quinn</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Resource Supervisor</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">Education &amp; Families</span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: black;\">E: </span>

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(15, 92, 26);\"><u>QuinnC@</u><a href=\"mailto:chambersam@northlan.gov.uk\" title=\"mailto:chambersam@northlan.gov.uk\" style=\"color: rgb(15, 92, 26); margin: 0px;\"><u>northlan.gov.uk</u></a></span></p>

<p style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px;\">

<span style=\"font-family: Arial, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);\"><img id=\"x_x_Picture_x0020_15\" width=\"144\" height=\"46\" style=\"width: 108.49pt; height: 34.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103\"><img id=\"x_x_Picture_x0020_16\" width=\"204\" height=\"36\" style=\"width: 153.49pt; height: 27.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:f6dde548-3527-4361-b7ac-d88aaf6735a3\"><img id=\"x_x_Picture_x0020_3\" width=\"93\" height=\"63\" style=\"width: 70.49pt; height: 47.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:fc55c3d8-befa-454d-8788-b665b40de14f\"><img id=\"x_x_Picture_x0020_1948993066\" width=\"126\" height=\"59\" style=\"width: 94.5pt; height: 44.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0\"><img id=\"x_x_Picture_x0020_58398363\" width=\"175\" height=\"55\" style=\"width: 131.49pt; height: 41.99pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:da6558f8-8708-4ea3-a470-3be69eec7d58\"><img id=\"x_x__x0000_i1036\" width=\"153\" height=\"69\" style=\"width: 115.49pt; height: 52.49pt; max-width: 634px; min-width: auto; min-height: auto; margin: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133\"></span></p>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

</div>

<p style=\"text-align: left;\"><span style=\"font-size: 10px;\"><br>

********************************************************************* <br>

The disclaimer below is for this email and any files attached to it. When we refer to â€˜this emailâ€™, it includes attachments.

<br>

<br>

If youâ€™ve received this email by mistake, please: <br>

- tell the sender straight away; and <br>

- delete it along with any other copies in your systems. <br>

<br>

Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.

<br>

<br>

The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.

<br>

<br>

We check all email in our systems to make sure itâ€™s in line with our policies. We may have to release this email â€“ along with responses to it â€“ under freedom of information legislation.

<br>

<br>

Weâ€™ve checked this email for viruses. We recommend you do too. Weâ€™re NOT responsible for any damage or loss caused by receiving email from us.

<br>

<br>

Read the full email disclaimer on our website: <a href=\"https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer\">

https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer</a>.<br>

*********************************************************************</span></p>





</body></html>, Hi



Please find attached the SAR response letter for the named person Mr Donald Thomas ï¿½ D.O.B 12/11/1961







Thanks







Claire Quinn







Resource Supervisor



Education & Families



E: QuinnC@northlan.gov.uk<mailto:chambersam@northlan.gov.uk>



[cid:e1a9ec12-6aea-4da2-a3ce-700ff2cc6103][cid:f6dde548-3527-4361-b7ac-d88aaf6735a3][cid:fc55c3d8-befa-454d-8788-b665b40de14f][cid:4b661cd5-ac35-45ee-b605-fd8a8ae7aad0][cid:da6558f8-8708-4ea3-a470-3be69eec7d58][cid:0dedecb9-3c15-4ef7-b418-f7167cd4a133]





*********************************************************************

The disclaimer below is for this email and any files attached to it. When we refer to ï¿½this emailï¿½, it includes attachments.



If youï¿½ve received this email by mistake, please:

- tell the sender straight away; and

- delete it along with any other copies in your systems.



Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.



The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.



We check all email in our systems to make sure itï¿½s in line with our policies. We may have to release this email ï¿½ along with responses to it ï¿½ under freedom of information legislation.



Weï¿½ve checked this email for viruses. We recommend you do too. Weï¿½re NOT responsible for any damage or loss caused by receiving email from us.



Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.

*********************************************************************, ?, ?, 2026-06-03 13:35:30, 2026-06-03 13:35:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
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#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 D.O....' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-06-03 13:39:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Lee James Green, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Morning</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We do not hold records for this client</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Regards</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<table id="table_0" style="direction: ltr; text-align: left; background-color: white; color: rgb(0, 0, 0); box-sizing: border-box; border-collapse: collapse; border-spacing: 0px;">
<tbody>
<tr>
<td style="direction: ltr; text-align: left; vertical-align: top; width: 345.992px; height: 93.4375px; box-sizing: border-box;">
<p class="elementToProof" style="direction: ltr; text-align: left; line-height: 11.55pt; margin: 0px; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);">SAR Team<br>
Digital Services<br>
NHS Greater Glasgow &amp; Clyde</span></p>
</td>
<td style="direction: ltr; text-align: left; vertical-align: top; width: 334.427px; height: 93.4375px; box-sizing: border-box;">
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; line-height: 11.55pt; background-color: rgb(255, 255, 255); margin: 0px 0cm;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);">Admin Building, Gartnavel Royal Campus</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; line-height: 11.55pt; background-color: rgb(255, 255, 255); margin: 0px 0cm;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);">Glasgow, G12 0XH</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; line-height: 11.55pt; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);">
E-Mail: <a href="mailto:ggc.sarteam@nhs.scot" title="ggc.sarteam@nhs.scot">ggc.sarteam@nhs.scot</a></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; line-height: 11.55pt; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);">Office: 0141 211 3855</span></p>
</td>
<td style="direction: ltr; text-align: left; vertical-align: top; width: 25.5339px; height: 93.4375px; box-sizing: border-box;">
<p class="elementToProof" style="direction: ltr; text-align: left; margin: 0px; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">&nbsp;</span></p>
</td>
</tr>
</tbody>
</table>
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<span style="font-family: Calibri, sans-serif; font-size: 10.5pt; color: rgb(115, 115, 115);">&nbsp;</span><span style="font-family: Calibri, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><img id="x_x_x_x__x0000_i1026_0" width="96" height="34" style="width: 72.74pt; height: 26.24pt; max-width: 765px; min-width: auto; min-height: auto; margin-top: 0px; margin-bottom: 0px;" size="120158" data-outlook-trace="F:3|T:3" src="cid:0daabf66-6f8c-4b49-ae78-79e5f302994a"></span></p>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b> 02 June 2026 14:27<br>
<b>To:</b> SAR Team (NHS GREATER GLASGOW &amp; CLYDE) &lt;ggc.sarteam@nhs.scot&gt;<br>
<b>Subject:</b> Data Subject Access Request - Mr Lee James Green</font>
<div>&nbsp;</div>
</div>
<div>
<div>Subject: Data Subject Access Request – Hospital / NHS Trust Records</div>
<div><br>
Client Name: Mr Lee James Green<br>
Client Reference: 100938<br>
Client Address: B/R 4 Kirkland Road, Darvel, KA17 0JL<br>
Date of Birth: 31/08/1982<br>
Also Known As: </div>
<div>Name in Care: </div>
<div>NHS Number (if known):<br>
Previous Addresses (if applicable):</div>
<div><br>
</div>
<div>Dear Sir/Madam,<br>
<br>
</div>
<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</div>
<br>
<br>
<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>
<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>
<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>
<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>
<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>
<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
 and only for its intended purpose.</div>
<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>
<img alt="" width="1" height="1" border="0" style="height:1px!important; width:1px!important; border-width:0!important; margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0!important; padding-bottom:0!important; padding-right:0!important; padding-left:0!important" src="https://u61638341.ct.sendgrid.net/wf/open?upn=u001.dlAkjfPXdJXWrIBVGI3x-2FWWIZm38dhzKye-2BnhtZ6FBKS4Rr5fYYYc5Bqx4an2GhW87hlh8Bh80S-2FW-2BAND1wk0XU29nTFg9Adr0AUIWHOo3YY1ATrf0kS736m0tcwU0yY-2BQubgWzwNEUYREp46TDAdCmlagMnQcWunR6blT20AoP1FzKVFLuS1LoYa4I4ODmYWWke-2Fe-2BuqNtMqIgeYmxrZkqFlsSoxrBWCFs-2BoZHPcQw-3D"></div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>
This email is intended for the named recipient only. If you have received it by mistake,
<br>
please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>
and (iii) do not copy the email or disclose its contents to anyone.</p>
<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>
</body>
</html>, Morning

We do not hold records for this client

Regards


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot<mailto:ggc.sarteam@nhs.scot>

Office: 0141 211 3855



 [cid:0daabf66-6f8c-4b49-ae78-79e5f302994a]

________________________________
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 02 June 2026 14:27
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Lee James Green

Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Lee James Green
Client Reference: 100938
Client Address: B/R 4 Kirkland Road, Darvel, KA17 0JL
Date of Birth: 31/08/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.






--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:39:29, 2026-06-03 13:39:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Lee James Green, <html>

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Morning</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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We do not hold records for this client</div>

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<br>

</div>

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Regards</div>

<div id=\"Signature\" class=\"elementToProof\">

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<br>

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<tr>

<td style=\"direction: ltr; text-align: left; vertical-align: top; width: 345.992px; height: 93.4375px; box-sizing: border-box;\">

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; line-height: 11.55pt; margin: 0px; font-family: Calibri, sans-serif; font-size: 11pt;\">

<span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);\">SAR Team<br>

Digital Services<br>

NHS Greater Glasgow &amp; Clyde</span></p>

</td>

<td style=\"direction: ltr; text-align: left; vertical-align: top; width: 334.427px; height: 93.4375px; box-sizing: border-box;\">

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; line-height: 11.55pt; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);\">Admin Building, Gartnavel Royal Campus</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; line-height: 11.55pt; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);\">Glasgow, G12 0XH</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; line-height: 11.55pt; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);\">

E-Mail: <a href=\"mailto:ggc.sarteam@nhs.scot\" title=\"ggc.sarteam@nhs.scot\">ggc.sarteam@nhs.scot</a></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; line-height: 11.55pt; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: rgb(115, 115, 115);\">Office: 0141 211 3855</span></p>

</td>

<td style=\"direction: ltr; text-align: left; vertical-align: top; width: 25.5339px; height: 93.4375px; box-sizing: border-box;\">

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; margin: 0px; font-family: Calibri, sans-serif; font-size: 11pt;\">

<span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: rgb(31, 73, 125);\">&nbsp;</span></p>

</td>

</tr>

</tbody>

</table>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; line-height: 11.55pt; background-color: white; margin: 0px; font-family: &quot;Times New Roman&quot;, serif; font-size: 10pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 10.5pt; color: rgb(115, 115, 115);\">&nbsp;</span><span style=\"font-family: Calibri, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><img id=\"x_x_x_x__x0000_i1026_0\" width=\"96\" height=\"34\" style=\"width: 72.74pt; height: 26.24pt; max-width: 765px; min-width: auto; min-height: auto; margin-top: 0px; margin-bottom: 0px;\" size=\"120158\" data-outlook-trace=\"F:3|T:3\" src=\"cid:0daabf66-6f8c-4b49-ae78-79e5f302994a\"></span></p>

</div>

<div id=\"appendonsend\"></div>

<hr style=\"display:inline-block;width:98%\" tabindex=\"-1\">

<div id=\"divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>From:</b> MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b> 02 June 2026 14:27<br>

<b>To:</b> SAR Team (NHS GREATER GLASGOW &amp; CLYDE) &lt;ggc.sarteam@nhs.scot&gt;<br>

<b>Subject:</b> Data Subject Access Request - Mr Lee James Green</font>

<div>&nbsp;</div>

</div>

<div>

<div>Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records</div>

<div><br>

Client Name: Mr Lee James Green<br>

Client Reference: 100938<br>

Client Address: B/R 4 Kirkland Road, Darvel, KA17 0JL<br>

Date of Birth: 31/08/1982<br>

Also Known As: </div>

<div>Name in Care: </div>

<div>NHS Number (if known):<br>

Previous Addresses (if applicable):</div>

<div><br>

</div>

<div>Dear Sir/Madam,<br>

<br>

</div>

<div>We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</div>

<br>

<br>

<div>MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</div>

<div>Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>

<div>Registered Office: Stok, Princes Street, Stockport SK1 1RY</div>

<div>This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</div>

<div>Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</div>

<div>We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely

 and only for its intended purpose.</div>

<div>Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</div>

<img alt=\"\" width=\"1\" height=\"1\" border=\"0\" style=\"height:1px!important; width:1px!important; border-width:0!important; margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0!important; padding-bottom:0!important; padding-right:0!important; padding-left:0!important\" src=\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.dlAkjfPXdJXWrIBVGI3x-2FWWIZm38dhzKye-2BnhtZ6FBKS4Rr5fYYYc5Bqx4an2GhW87hlh8Bh80S-2FW-2BAND1wk0XU29nTFg9Adr0AUIWHOo3YY1ATrf0kS736m0tcwU0yY-2BQubgWzwNEUYREp46TDAdCmlagMnQcWunR6blT20AoP1FzKVFLuS1LoYa4I4ODmYWWke-2Fe-2BuqNtMqIgeYmxrZkqFlsSoxrBWCFs-2BoZHPcQw-3D\"></div>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------<br>

This email is intended for the named recipient only. If you have received it by mistake,

<br>

please (i) contact the sender by email reply; (ii) delete the email from your system; .<br>

and (iii) do not copy the email or disclose its contents to anyone.</p>

<p>--------------------------------------------------------------------------------------------------------------------------------------------------------</p>

</body>

</html>, Morning



We do not hold records for this client



Regards





SAR Team

Digital Services

NHS Greater Glasgow & Clyde



Admin Building, Gartnavel Royal Campus



Glasgow, G12 0XH



E-Mail: ggc.sarteam@nhs.scot<mailto:ggc.sarteam@nhs.scot>



Office: 0141 211 3855







 [cid:0daabf66-6f8c-4b49-ae78-79e5f302994a]



________________________________

From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 02 June 2026 14:27

To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>

Subject: Data Subject Access Request - Mr Lee James Green



Subject: Data Subject Access Request ï¿½ Hospital / NHS Trust Records



Client Name: Mr Lee James Green

Client Reference: 100938

Client Address: B/R 4 Kirkland Road, Darvel, KA17 0JL

Date of Birth: 31/08/1982

Also Known As:

Name in Care:

NHS Number (if known):

Previous Addresses (if applicable):



Dear Sir/Madam,



We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816





MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.













--------------------------------------------------------------------------------------------------------------------------------------------------------

This email is intended for the named recipient only. If you have received it by mistake,

please (i) contact the sender by email reply; (ii) delete the email from your system; .

and (iii) do not copy the email or disclose its contents to anyone.



--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 13:39:29, 2026-06-03 13:39:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
